Compaq DC7600 Getting Started - Enhanced for Accessibility

Compaq DC7600 - HP Manual

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  • Compaq DC7600 | Getting Started - Enhanced for Accessibility - Page 1
    Part Number: 384106-001 May 2005 Use this guide after you have completed the steps detailed in the Quick Setup guide. It will help you set up factory-provided software. It also includes basic troubleshooting information should you have problems during the initial startup process. Ehanced for
  • Compaq DC7600 | Getting Started - Enhanced for Accessibility - Page 2
    © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the
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    2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding
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    THE PROCESS IS COMPLETE. Turning off the computer during the installation process may damage the software that runs the computer or prevent its proper installation. ✎ If the computer shipped with more than one operating system language on the hard drive, the installation process could take up to
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    appears as a Software Setup application choice, ensure that it is checked. b. If Microsoft Windows XP Service Pack Hotfixes does not appear as a Software Setup application choice, then the updates were preinstalled at the factory. Click Cancel and proceed to step 5. 2 www.hp.com Getting Started
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    the Setup Complete window, click Finish to reboot the computer. 5. Proceed with the steps in the Downloading Updates from the Microsoft Windows Update Web site section to ensure you have all of the latest updates for your system. Downloading Updates from the Microsoft Windows Update Web Site 1. To
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    Getting Started 6. Click on the Review and Install Updates link. 7. Click the Install Now button. This will start downloading the critical updates and automatically install them. 8. After the updates have been installed, Windows XP will prompt you to reboot the machine. Be sure to save any files or
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    stored on the hard drive. Refer to the operating system or backup utility documentation for instructions on making backup copies of your data files. Transferring Files and Settings Use the Microsoft Windows XP Files and Settings Transfer Wizard to move files and settings from the old computer to the
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    instructions provided for the restore solution that came with the computer. For questions about or problems with this CD, please contact customer support. Turning Off the Computer To properly turn off the computer, first shut down the operating system software. In Microsoft Windows XP Professional
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    you encounter any problems during initial startup. ■ Hardware Reference Guide (PDF on the CD) Provides an overview of the product hardware, as well as instructions for upgrading this series of computers, and includes information on RTC batteries, memory, and power supply. ■ Computer Setup (F10
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    ✎ If you do not have an optical drive capable of reading CDs, you may download the product documentation from the Web at http://www.hp.com/support. Select your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. Using the
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    to isolate the exact problem before calling for technical support. ■ Run the diagnostics utility. Refer to the Troubleshooting Guide on the Documentation and Diagnostics CD for more information. ■ Run the Drive Protection System (DPS) Self-Test in Computer Setup. Refer to the Computer Setup (F10
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    12 in this guide for more general suggestions. ■ Refer to the comprehensive Troubleshooting Guide on the Documentation and Diagnostics CD for more detailed information. ■ Run the Restore Plus! CD. Ä CAUTION: Running the Restore CD will erase all data on the hard drive. 10 www.hp.com Getting
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    ■ Spend time troubleshooting the problem with the service technician. ■ Remove any hardware that was recently added to your system. ■ Remove any software that was recently installed. ■ Run the Restore Plus! CD. Ä CAUTION: Running the Restore CD will erase all data on the hard drive. ✎ For sales
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    light is on. ■ Check the power LED on the front of the computer to see if it is flashing red. The flashing lights are error codes that will help you diagnose the problem. Refer to "Interpreting Diagnostic Lights and Audible Codes" on page 25 in this guide for details. ■ Turn up the brightness
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    restart, press the power button to start the computer. ■ Reconfigure your computer after installing a non-plug and play expansion board or other option. See "Solving Hardware Installation Problems" on page 22 for instructions. ■ Be sure that all the needed device drivers have been installed. For
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    and if the monitor is connected into these ports, the monitor will not function. You can select which source will be the default VGA source in Computer Setup. Ä CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the system board. You must disconnect the
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    Guide is available on the Documentation and Diagnostics CD and under the reference library at http://www.hp.com/support. Select your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. Solving General Problems
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    and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Hardware Reference Guide on the Documentation and Diagnostics CD for instructions on installing a new battery, or contact an authorized dealer
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    previously accessed did not release reserved memory back to the system. Restart the computer. Virus resident on the Run virus protection program. hard drive. Too many applications running. 1. Close unnecessary applications to free up memory. 2. Add more memory. Getting Started www.hp.com 17
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    Getting Started Solving General Problems (Continued) Problem Cause Solution Poor performance is experienced. (continued) Some software parameters in the application. 2. Add more memory. 3. Upgrade the graphics solution. Cause unknown. Restart the computer. 18 www.hp.com Getting Started
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    Problems (Continued) Problem Cause Solution Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two-second pause, and the computer beeps two times. The beeps an authorized reseller or service provider. Getting Started www.hp.com 19
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    Getting Started Solving General Problems (Continued) Problem Cause Solution System does not power on and the LEDs on the front of the computer are not flashing. System unable to power on. Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then: 1.
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    Getting Started Solving General Problems (Continued) Problem Cause Solution System does not power on and the LEDs on the front of the computer are not flashing. (continued) OR Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on green then: 1. Check
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    You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows XP automatically recognizes the device and configures the computer. If you install a non-plug and play device, you must reconfigure
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    the issue, contact Customer Support. Power LED flashes Red five times, once every second, followed by a two-second pause, and the computer beeps five times. The beeps continue for five iterations, then stop. The LED flashes continue until the problem is resolved. Memory is installed incorrectly or
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    by a two-second pause, and the computer beeps ten times. The beeps continue for five iterations, then stop. The LED flashes continue until the problem is resolved. Bad option card. 1. Check each option card by removing the cards one at a time (if multiple cards), then power on the system to see if
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    they should be performed. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. Computer on. None Green Power LED flashes every two seconds. None Computer in Suspend to RAM mode (only on some models) or normal Suspend mode
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    Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two-second pause. The beeps continue for five iterations, then stop. The LED flashes continue until the problem is resolved. Processor
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    Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two-second pause. The beeps continue for five iterations, then stop. The LED flashes continue until the problem is resolved. Processor
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    ). 1. Open the hood and ensure the 4-wire power supply cable is seated into the connector on the system board. 2. Check if a device is causing the problem by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Power on the system. If the system enters the
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    the problem is resolved. Pre-video memory error 1. Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. Pre-video graphics error. For systems with a graphics card: 1. Reseat
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    Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 7 flashes seven times, once every second, followed by a two-second pause. The beeps continue for five iterations, then stop. The LED flashes continue until the problem is resolved. Red
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    by a two-second pause. The beeps continue for five iterations, then stop. The LED flashes continue until the problem is resolved. System powers on but is unable to boot. Bad option card. 1. Check that the voltage selector, located on the rear of the power supply (some models), is set to
  • Compaq DC7600 | Getting Started - Enhanced for Accessibility - Page 36
    Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are not flashing. None System unable to power on. Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then: 1. Check that
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    for less than 4 seconds. If the hard drive LED does not turn on green then: 1. Check that the unit is plugged into a working AC outlet. 2. Open hood and check that the power button harness is properly connected to the system board. 3. Check that both power supply cables are properly connected to the
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Getting Started
Business PCs
Document Part Number: 384106-001
May 2005
Use this guide after you have completed the steps detailed in the
Quick Setup
guide. It will help you set up factory-provided
software. It also includes basic troubleshooting information
should you have problems during the initial startup process.
Ehanced for Accessibility