Compaq DC7600 Desktop Management Guide

Compaq DC7600 - HP Manual

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  • Compaq DC7600 | Desktop Management Guide - Page 1
    Desktop Management Guide Business PCs Document Part Number: 391759-001 May 2005 This guide provides definitions and instructions for using security and Intelligent Manageability features that are preinstalled on some models.
  • Compaq DC7600 | Desktop Management Guide - Page 2
    © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the
  • Compaq DC7600 | Desktop Management Guide - Page 3
    Desktop Management Guide Initial Configuration and Deployment 2 Altiris Deployment Solution Agent 2 HP Local Recovery 3 Remote System Installation 3 Software Updating and Management 4 HP System Software Manager 4 HP Client Manager Software 5 HP Client Management Solutions using Altiris 5 HP
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    Contents Cable Lock Provision 39 Fingerprint Identification Technology 39 Fault Notification and Recovery 39 Drive Protection System 40 Surge-Tolerant Power Supply 40 Thermal Sensor 40 Index iv www.hp.com Desktop Management Guide
  • Compaq DC7600 | Desktop Management Guide - Page 5
    and deployment ■ Remote system installation ■ Software updating and management ■ ROM flash ■ Asset tracking and security ■ Fault notification and recovery ✎ Support for specific features described in this guide may vary by model or software version. Desktop Management Guide www.hp.com 1
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    disk cloning process to copy the contents from one hard drive to another. The best deployment method depends on your troubleshooting, and power management. Altiris Deployment Solution Agent This program is pre-loaded on the computer to install Altiris AClient. 2 www.hp.com Desktop Management Guide
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    tasks: ■ Formatting a hard drive ■ Deploying a software image on one or more new PCs ■ Remotely updating the system BIOS in flash ROM ("Remote ROM Flash" on page 13) ■ Configuring the system BIOS settings To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message
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    for Desktops using Radia ■ HP Local Recovery ■ Dantz Backup and Recovery ■ HP Proactive Change Notification ■ HP Subscriber's Choice HP System Software Manager HP System Software Manager (SSM) is a free utility that automates remote deployment of device drivers and BIOS updates for your networked HP
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    management of the hardware aspects of HP client systems. Use HP Client Manager to: ■ Get valuable hardware information such as CPU, memory, video, and security settings ■ Monitor system health to fix problems before they occur ■ Install drivers and BIOS updates without visiting each PC ■ Remotely
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    . ■ HP Local Recovery, a client backup/recovery utility, is available for free with HP business PCs. ■ Altiris Connector for HP OpenView provides client inventory and event integration with HP OpenView Network Node Manager, Operations, and Service Desk. 6 www.hp.com Desktop Management Guide
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    thin clients, and Windows and Linux servers plus rich integration with HP enterprise management tools. HP offers extensive training and services expertise available from the HP Services organization and Altiris. This combination of HP Client Management Solutions and services capability provides the
  • Compaq DC7600 | Desktop Management Guide - Page 12
    and content according to policies ■ Provision and manage operating systems, applications, and content on distributed desktop computers from any location ■ Integrate with HP OpenView Service Desk and other help desk and system management tools ■ Leverage a common infrastructure for management of
  • Compaq DC7600 | Desktop Management Guide - Page 13
    hard disk drive as well as to a network storage area. This network-based recovery feature provides a high level of protection against data lost due to hard drive failure or stolen and misplaced PCs. For more information on HP Local Recovery, visit www.hp.com/go/easydeploy. Desktop Management Guide
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    Desktop Management Guide Dantz Retrospect Express Dantz Retrospect Express protects a single Windows desktop or notebook computer. Retrospect Express allows recovery from data loss due to viruses, newly installed software, user error, damaged hardware, hardware upgrades, hackers, and lost or stolen
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    's Choice Subscriber's Choice is a client-based service from HP. Based on your profile, HP will supply you with personalized product tips, feature articles, and/or driver and support alerts/notifications. Subscriber's Choice Driver and Support Alerts/Notifications will deliver E-mails notifying you
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    ROM from being unintentionally updated or overwritten. This is important to ensure the operating integrity of the computer. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from the HP driver and support page, http:/www.hp.com/support/files. Ä CAUTION: For maximum
  • Compaq DC7600 | Desktop Management Guide - Page 17
    Desktop Management Guide Remote ROM Flash Remote ROM Flash allows the system administrator to safely upgrade the BIOS on remote HP computers directly from the centralized network management console. Enabling the system administrator to perform this task remotely on multiple computers results in a
  • Compaq DC7600 | Desktop Management Guide - Page 18
    easily copy one setup configuration to other computers of the same model. This allows for faster, more consistent configuration of multiple computers. ✎ Both procedures require a diskette drive or a supported USB flash media device, such as an HP Drive Key. 14 www.hp.com Desktop Management Guide
  • Compaq DC7600 | Desktop Management Guide - Page 19
    green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. 10. Click File > Replicated Setup > Restore from Removable Media, and follow the instructions on the screen. 11. Restart the computer when the configuration is complete. Desktop Management Guide www.hp.com 15
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    Setup (F10) Utility lists the USB device before the hard drive, the computer can be booted from a USB flash media device. Otherwise, a bootable diskette must be used. 2. Select a setup configuration to copy. Turn off the computer. If you are in Windows, click Start > Shut Down > Shut Down. 3. If you
  • Compaq DC7600 | Desktop Management Guide - Page 21
    flash media device. If the default boot order in the Computer Setup (F10) Utility lists the USB device before the hard drive, the computer can be booted from a USB flash media device. Otherwise, a bootable diskette must be used. 1. Turn off the computer. Desktop Management Guide www.hp.com 17
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    13. 9. Copy any files you want to keep from your USB flash media device to a temporary directory on another drive (for example, the system's internal hard drive). 10. At the A:\ prompt, enter FORMAT /S X: where X represents the drive letter noted before. 18 www.hp.com Desktop Management Guide
  • Compaq DC7600 | Desktop Management Guide - Page 23
    not be bootable from a USB flash media device. If the default boot order in the Computer Setup (F10) Utility lists the USB device before the hard drive, the computer can be booted from a USB flash media device. Otherwise, a bootable diskette must be used. Desktop Management Guide www.hp.com 19
  • Compaq DC7600 | Desktop Management Guide - Page 24
    Desktop Management Guide 1. If there are any PCI cards in the system that have SCSI, ATA RAID or SATA drives attached, turn off the computer and unplug the power cord. Ä CAUTION: The power cord MUST be unplugged. 2. Open the computer and remove the PCI cards 20 www.hp.com Desktop Management Guide
  • Compaq DC7600 | Desktop Management Guide - Page 25
    flash media device as drive C. ✎ The default boot order varies from computer to computer, and it can be changed in the Computer Setup (F10) Utility. Refer to the Computer Setup Guide on the Documentation and Diagnostics CD for instructions. If you have used a DOS version from Windows 9x, you may see
  • Compaq DC7600 | Desktop Management Guide - Page 26
    hold the power button for four seconds. Ä CAUTION: Do not use the power button to turn off the computer unless the system is not responding; turning off the power without operating system interaction could cause damage to or loss of data on the hard drive. 22 www.hp.com Desktop Management Guide
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    Desktop Management Guide World Wide Web Site HP engineers rigorously test and debug software developed by HP and third-party suppliers, and develop operating system specific support software, to ensure performance, compatibility, and reliability for HP computers. When making the transition to new or
  • Compaq DC7600 | Desktop Management Guide - Page 28
    and instructions on using the Computer Setup Utilities. ■ Remotely, using HP Client Manager Software or System Software Manager. This software enables the secure, consistent deployment and control of security settings from a simple command-line utility. 24 www.hp.com Desktop Management Guide
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    Diagnostics CD for more information. ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation and Diagnostics CD. Support for security features may vary depending on the specific computer configuration. Desktop Management Guide www.hp.com 25
  • Compaq DC7600 | Desktop Management Guide - Page 30
    ), and SCSI controllers (some models). ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation and Diagnostics CD. Support for security features may vary depending on the specific computer configuration. 26 www.hp.com Desktop Management Guide
  • Compaq DC7600 | Desktop Management Guide - Page 31
    master or user password for ATA hard drives. When this feature is enabled, Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation and Diagnostics CD. Support for security features may vary depending on the specific computer configuration. Desktop Management Guide www.hp
  • Compaq DC7600 | Desktop Management Guide - Page 32
    time, you must restart the computer and again press F10 when the monitor light turns green to access the utility. 3.Select Security, then select Setup Password and follow the instructions on the screen. 4. Before exiting, click File > Save Changes and Exit. 28 www.hp.com Desktop Management Guide
  • Compaq DC7600 | Desktop Management Guide - Page 33
    -On Password and follow the instructions on the screen. 4. Before exiting, click File > Save Changes and Exit. Entering a Power-On Password To enter a power-on password, complete the following steps: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the
  • Compaq DC7600 | Desktop Management Guide - Page 34
    embedded security device, refer to the HP ProtectTools Security Manager Guide at www.hp.com. If a setup password has been established on the computer, you will be prompted to enter it each time you run Computer Setup. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down
  • Compaq DC7600 | Desktop Management Guide - Page 35
    is equipped with an embedded security device, refer to the HP ProtectTools Security Manager Guide at www.hp.com. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. 2. To change the Power-On password, go to step 3. To change the Setup password
  • Compaq DC7600 | Desktop Management Guide - Page 36
    is equipped with an embedded security device, refer to the HP ProtectTools Security Manager Guide at www.hp.com. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. 2. To delete the Power-On password, go to step 3. To delete the Setup password
  • Compaq DC7600 | Desktop Management Guide - Page 37
    access the computer. Refer to the Troubleshooting Guide on the Documentation and Diagnostics CD for instructions on clearing passwords. If the system is equiped with an embedded security device, refer to the HP ProtectTools Security Manager Guide at www.hp.com. Desktop Management Guide www.hp.com
  • Compaq DC7600 | Desktop Management Guide - Page 38
    Desktop Management Guide DriveLock DriveLock is an industry-standard security feature that prevents unauthorized access to the data on ATA hard. DriveLock has been implemented as an extension to Computer Setup. It is only available when hard drives that support set first. HP encourages system
  • Compaq DC7600 | Desktop Management Guide - Page 39
    , system administrators may find themselves locked out of a hard drive and unable to perform routine checks for unauthorized software, other asset control functions, and support. For users with less stringent security requirements, HP does not recommend enabling DriveLock. Users in this category
  • Compaq DC7600 | Desktop Management Guide - Page 40
    must restart the computer and again press F10 when the monitor light turns green to access the utility. 3. Select Security > Smart Cover > Cover Removal Sensor, and select the desired security level. 4. Before exiting, click File > Save Changes and Exit. 36 www.hp.com Desktop Management Guide
  • Compaq DC7600 | Desktop Management Guide - Page 41
    Desktop Management Guide Smart Cover Lock The Smart Cover Lock is a software-controllable cover lock featured on some HP computers. This lock prevents unauthorized access to the internal components. Computers ship with the Smart Cover Lock in the unlocked position. Ä CAUTION: For maximum cover lock
  • Compaq DC7600 | Desktop Management Guide - Page 42
    failure ■ PC component failure (such as processor or power supply) ■ Forgotten password Ä CAUTION: The Smart Cover FailSafe Key is a specialized tool available from HP. Be prepared; order this key before you need one at an authorized reseller or service provider. To obtain the FailSafe Key, do any
  • Compaq DC7600 | Desktop Management Guide - Page 43
    Desktop Management Guide Cable Lock Provision The rear panel of the computer accommodates a cable lock so that the computer can be physically secured to a work area. For illustrated instructions, please see the Hardware Reference Guide on the Documentation and Diagnostics CD. Fingerprint
  • Compaq DC7600 | Desktop Management Guide - Page 44
    are written to the hard drive. The service provider can use this information to help diagnose conditions that caused you to run the DPS software. Refer to the Troubleshooting Guide on the Documentation and Diagnostics CD for instructions on using DPS. Surge-Tolerant Power Supply An integrated surge
  • Compaq DC7600 | Desktop Management Guide - Page 45
    characters, table 33 deployment tools, software 2 diagnostic tool for hard drives 40 disk, cloning 2 DiskOnKey see also HP Drive Key bootable 17 to 21 drive, protecting 40 Drivelock 34 to 35 dual-state power button 22 E entering power-on password 29 setup password 30 F FailSafe Key caution 38
  • Compaq DC7600 | Desktop Management Guide - Page 46
    Change Notification) 11 power button configuring 22 dual-state 22 power supply, surge-tolerant 40 power-on password changing 31 deleting 32 entering 29 Preboot Execution Environment (PXE) 3 preinstalled software image 2 Proactive Change Notification (PCN) 11 protecting hard drive 40 protecting ROM
  • Compaq DC7600 | Desktop Management Guide - Page 47
    Utilities 14 Drive Protection System 40 Fault Notification and Recovery 39 HP Local Recovery 1-3 integration 2 recovery 2 Remote ROM Flash 13 Remote System Installation 3 updating and management 1-4 Subscriber's Choice 1-11 surge-tolerant power supply 40 T temperature, internal computer 40 thermal
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Desktop Management Guide
Business PCs
Document Part Number: 391759-001
May 2005
This guide provides definitions and instructions for using security and
Intelligent Manageability features that are preinstalled on some
models.