Compaq E500 Compaq Armada E500 Series Reference Guide

Compaq E500 - Armada - PIII 650 MHz Manual

Compaq E500 manual content summary:

  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 1
    Compaq Armada E500 Series of Personal Computers Reference Guide Getting Started Taking a Look at the Computer Using the Keyboard Using Battery Packs Managing Power Working with Removable Drives and Device Bays Using an Internal Modem (Available on Select Models) Connecting External Devices Using PC
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    Getting Started Finding Assistance Identifying Packing Box Contents
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    Taking A Look At the Computer Front Components Left Side Components Right Side Components Rear Components Bottom Components Status Indicator Lights
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    Using the Keyboard Using the Pointing Device Using Hotkeys Using the Embedded Numeric Keypad
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    Using Battery Packs Learning About Battery Packs Using a New Battery Pack Charging Battery Packs Inserting and Removing the Primary Battery Pack Storing a Battery Pack Maximizing Battery Pack Life Recycling Used Battery Packs System Beeps
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    Managing Power Selecting a Power Source Using Suspend (Standby) and Hibernation Managing Low-Battery Conditions Charging a Battery Pack Monitoring the Charge in a Battery Pack Calibrating a Battery Pack Using Power Preferences Conserving Battery Power
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    Working with Removable Drives and Device Bays Bay Configuration Caring for Removable Drives Selecting Diskettes DualBay Devices MultiBay Devices
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    Using an Internal Modem (Available on Select Models) Connecting the Modem Cable Selecting Communication Software Using Modem Commands and Dial Modifiers Uninstalling the Modem Using the Modem While Traveling Internationally
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    Keyboard Connecting an External Monitor Connecting a Television Monitor Connecting a Mouse or Other External Pointing Device Connecting a Serial Printer Connecting a Parallel Printer Connecting Infrared Equipment Connecting USB Peripherals Connecting to a Docking Device
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    Using PC Cards PC Card Types Inserting a PC Card Removing a PC Card PC Card Device Drivers Changing PC Card Settings Managing PC Card Power Zoomed Video Stopping a PC Card
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    Using Audio Features Identifying the Audio Components Using Internal and External Microphones Using Internal and External Speakers/Headphones Controlling Audio Volume Speaker Ports
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    Upgrading the Computer Upgrading System Memory Upgrading the Hard Drive Attaching a Hard Drive Adapter Adding an Internal Modem
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    Maintenance & Travel Guidelines Updating the System Reinstalling Software Caring for the Computer Preparing the Computer for Shipping or Travel Traveling with the Computer
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    Security Features Types of Security Using the Cable Lock Using the Power-On Password Using Quick Controls Using the Setup Password Enabling and Disabling Devices DriveLock Overview
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    Intelligent Manageability Intelligent Manageability Overview Asset Management Fault Management Security Management Configuration Management
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    Computer Setup and Diagnostics Utilities Selecting Computer Setup or Diagnostics for Windows Using Computer Setup Using Compaq Diagnostics for Windows
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    Troubleshooting Troubleshooting Checklist Audio Battery CD-ROM Drive and DVD-ROM Drive Diskette Drive and SuperDisk LS-120 Drive Hard Drive Hardware Installation Keyboard Memory Modem PC Card Power Printer Screen Software Application Pointing Device Infrared USB
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    in accordance with the terms of the agreement. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. COMPAQ ARMADA E500 SERIES OF PERSONAL COMPUTERS REFERENCE GUIDE First Edition September 1999 Part Number 131511-001 Compaq Computer Corporation
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    CONTENTS preface USING THIS GUIDE chapter 1 GETTING STARTED Finding Assistance 1-1 Identifying Packing Box Contents 1-2 chapter 2 TAKING A LOOK AT THE COMPUTER Front Components 2-1 Left Side Components 2-3 Right Side Components 2-4 Rear Components 2-6 Bottom Components 2-7 Status Indicator
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    the Keypad Keys as Standard Keys 3-12 Enabling the Keypad at Startup 3-12 chapter 4 USING BATTERY PACKS Learning About Battery Packs 4-1 Using a New Battery Pack 4-2 Charging Battery Packs 4-2 Inserting and Removing the Primary Battery Pack 4-3 Removing the Primary Battery Pack 4-3 Inserting
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    6-4 DualBay Devices 6-5 Inserting a DualBay Device 6-5 Removing a DualBay Device 6-6 Second Battery Pack 6-6 MultiBay Devices 6-7 Inserting a MultiBay Device 6-7 Removing a MultiBay Device 6-8 Using the CD-ROM Drive or DVD-ROM Drive 6-9 Manually Ejecting a Compact Disc 6-10 Using the LS
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    Internationally 7-3 Using a Country-Specific Modem Adapter 7-3 Selecting a Country-Specific Modem Configuration 7-4 Travel USB Peripherals 8-6 Connecting to a Docking Device 8-6 chapter 9 USING PC CARDS PC Card Types 9-1 Inserting a PC Card 9-1 Removing a PC Card 9-3 PC Card Device Drivers
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    11-2 Inserting a Memory Expansion Board 11-2 Removing a Memory Expansion Board 11-4 Upgrading the Hard Drive 11-6 Removing and Inserting the Primary Hard Drive 11-6 Attaching a Hard Drive Adapter 11-6 Adding an Internal Modem 11-6 chapter 12 MAINTENANCE & TRAVEL GUIDELINES Updating the System
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    13-5 If You Forget Your Power-On Password 13-5 Using Quick Controls 13-6 Enabling Quick Controls 13-6 Initiating Quick Controls 13-6 Using the Setup Password 13-7 Establishing the Setup Password 13-7 Entering the Setup Password 13-8 Changing the Setup Password 13-8 Deleting the Setup
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    from the Advanced Menu 15-5 Using Compaq Diagnostics for Windows 15-6 Displaying System Information 15-6 Running a Diagnostic Test 15-6 chapter 16 TROUBLESHOOTING Troubleshooting Checklist 16-1 Solving Software Application Problems 16-26 appendix A COMPAQ CUSTOMER SUPPORT Preparing to Call
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    or a:\install. s An arrow symbol is used to separate icons or menu options that you should select in succession; for example, click the Start buttonÅSettingsÅControl Panel. s When you need to type information without pressing the Enter key, you are directed to "type" the information. s When you need
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    instructions, refer to the setup poster included with the computer. s To access the online reference guide to the computer: s Install the Armada Reference Guide onto your hard drive from the QuickRestore CD-ROM included with the computer or s View the Armada Reference Guide from the QuickRestore CD
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    hardware configuration that you ordered. The following picture and component list identify the standard components that are included with most computer models. As you unpack the box, make sure you have received all of the standard and optional components that you ordered. 1-2 Getting Started
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    Hard drive (inserted in computer hard drive bay) 3 Battery pack (inserted in computer battery bay) 4 Weight savers (2) Function Compaq Armada Personal Computer. Primary hard drive when used in hard drive bay. Can also be used with an adapter in the MultiBay. Primary battery pack. NOTE: The battery
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    cord grounding plug. The grounding plug is an important safety feature. s Plug the equipment into a grounded (earthed) electrical outlet that is easily accessible at all times. s Disconnect power from the equipment by unplugging the power cord from the electrical outlet. s Do not place anything on
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    2 Standby/Suspend switch Function Slides to turn the computer on or off. While working in Windows, click StartÅShut Down to exit the operating system and turn off the computer. Initiates and exits Suspend. Turns on the computer if it is off. When used with the Fn key on the computer, the Suspend
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    . Controls the speaker volume. Accepts a CD-ROM drive, DVD drive, SuperDisk LS-120 drive, second hard drive, third battery pack, or a weight saver. Integrated tuned loudspeaker ports that allow airflow to and from the internal stereo speakers. Provides integrated pointing device functions. Function
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    Left Side Components Component 1 Tilt foot 2 Battery bay Left Side Components Function Retractable feet on the rear base of the computer that open and lock into place in order to angle the keyboard to a more comfortable position. Holds the primary battery pack. Taking a Look at the Computer 2-3
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    Component 1 PC Card slots 2 Microphone jack 3 Stereo speaker/ headphone jack 4 Lock provision 5 RJ-45 jack 6 RJ-11 jack Function Slots that support Type II or Type III PC Cards, such as modem, hard drive, or network cards. These slots accept 16-bit PC Cards and 32-bit Cardbus Cards. Connects to an
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    port 8 Composite TV-Out jack 9 Tilt foot Function Infrared signals for communicating with another computer. Links to another IrDA-compliant device for wireless communication. Connects a television to the computer. Retractable feet on the rear base of the computer that open and lock into place in
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    4 External monitor connector 5 Docking connector 6 Parallel connector 7 Keyboard/Mouse connector Function Connects to an AC adapter when the battery or charge battery are not operating. Allows connection to Universal Serial Bus (USB) devices, such as a keyboard or mouse, or to a camera for video
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    secured to the computer. Releases the hard drive. Provides access to the primary hard drive. A security screw prevents unauthorized access to the hard drive. Use a standard screwdriver to remove the screw. Releases the primary battery pack. Releases the second battery pack or diskette drive from the
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    five lights located above the keyboard indicate system operations and status. Status Indicator Lights Light 1 2 3 4 5 Function Hard drive/CD-ROM drive Turns on when the hard drive, light indicator optional CD-ROM drive, or optional DVD-ROM drive is accessed. Diskette drive light indicator
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    EasyPoint IV pointing stick (pointing stick models) function with any software that supports a Microsoft-compatible mouse. NOTE: If you are using software that does not support a Microsoftcompatible mouse, select Advanced Device Options in Computer Setup, then select the Disable Multiple Pointing
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    Identifying TouchPad Components 1 TouchPad 2 Left TouchPad button 3 Right TouchPad button 3-2 Using the Keyboard
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    move the cursor over the item, then drag the item to the new location. To drop the item, release the pressure. *To perform this task access all TouchPad features and settings, including mouse trails, cursor speed, double-click space, and Windows 98 singleclick mode, select StartÅSettingsÅControl
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    Identifying Pointing-Stick Components 1 EasyPoint IV pointing stick 2 Left pointing-stick button 3 Right pointing-stick button 4 Scroll pointing-stick button 3-4 Using the Keyboard
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    and drop an item* Press down on the pointing stick as you move the cursor over the item, then drag the item to the new location. To drop the item, release the pressure. *To perform this task exactly as you would with an external mouse, use the left pointing-device button
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    to any Microsoft-compatible mouse, such as mouse trails, cursor speed, double-click pace, and Windows 98 single-click mode, select StartÅSettingsÅControl PanelÅMouse. s To access settings and instructions for using additional EasyPoint IV pointing stick features, such as scrolling, magnifying, and
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    , press the Scroll Lock key twice, then the second key only of the hotkeys combination. For example, to use the Fn+F10 hotkeys, press Scroll LockÅScroll Lock+F10. NOTE: The Fn+F6 hotkeys cannot be used on an external keyboard connected through a USB connector. s To close a window opened with hotkeys
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    Windows 98 toggle Fn+F4 to switch the image between the computer computer display, the external display, and simultaneous display. Adjusting System Volume s To adjust system volume: t Press Fn+F5 using the on-screen slide button or the keyboard arrow keys. or t Press the front-mounted volume control
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    , press Fn+F6. s To exit Quick Controls, enter your power-on password. The Fn+F6 hotkeys cannot be used on an external keyboard connected through a USB connector on the computer or an optional docking base. Setting a Power Conservation Level In Windows 98 press Fn+F7 to open the Power Schemes
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    the arrow keys. Displaying System Information Press Fn+Esc to display information about system hardware components and software version numbers. NOTE: The number beside System BIOS is the version number of your system ROM. Stretching Text When the computer is running MS-DOS under Windows and the
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    the Keypad On and Off 1 n To convert the embedded numeric keypad section of the 2 computer keyboard to a numeric keypad, press Fn+Num Lk . t When the embedded numeric keypad is enabled, the characters upper-right on the keypad keys are active and the num lock light is on. t To disable the embedded
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    the language, press F2. t For navigation instructions, press F1. 2. Select AdvancedÅDevice Options, then press Enter. 3. Toggle the field beside Num Lock State at Boot to On, then press F10. 4. To save your preferences, then close Computer Setup and restart the computer, select FileÅSave Changes and
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    . With only one battery pack installed, turn off the computer or initiate Hibernation before removing a battery, or connect to external AC power before removing the battery pack. For more information on using Hibernation, see Chapter 5. Before removing a battery pack when the computer is in suspend
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    or proper disposal, please use the public collection system or return them to Compaq, your authorized Compaq Partners, or other agents. Using a New Battery Pack Charge the battery pack in the computer's battery bay, a DualBay, or a MultiBay while connected to an external power source or while
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    charged. Inserting and Removing the Primary Battery Pack Removing the Primary Battery Pack CAUTION: If the battery pack you are about to remove is the only source of power to the computer, initiate Hibernation or connect the computer to external power before removing the battery. 1. Pull forward on
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    of power to the computer, initiate Hibernation or connect the computer to external power before removing the battery. Insert a battery pack into the battery bay with the large label on the battery pack facing up and the battery contacts facing in. Push the battery pack into the battery bay until it
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    time can increase by as much as 50 percent by controlling the energy used by the computer and the energy stored in the battery pack. NOTE: The display, processor, and drive components use the majority of battery power. To maximize battery pack life, use the following guidelines: s Select the High
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    not listed for your area, contact your Compaq authorized dealer, reseller, or service provider. System Beeps Beeps with a Blinking Battery Charge Light When the computer beeps while the battery charge light is blinking, the computer has entered a low battery condition. CAUTION: When you are alerted
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    Suspend. Connect the computer to AC power until a fully charged battery is available. battery warning beeps, click StartÅ SettingsÅControl PanelÅdouble-click PowerÅPower PropertiesÅConservation Settings tab. Then click the Warning Beeps Off button. NOTE: Application-specific beeps must be controlled
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    Adapter/Charger t Optional Aircraft Power Adapter Charge a battery pack inserted in the computer External power supplied through s AC adapter s Optional docking base s Optional Automobile Power Adapter/Charger Calibrate a battery pack External power supplied through s Power cord or AC adapter
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    is in Suspend (Standby), your work is saved in random access memory (RAM) and the screen is cleared. s Hibernation is an energy-saving feature that saves all information in RAM to a hibernation file on the hard drive, then shuts down the computer. If you are leaving your work, consider: If you plan
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    the hard drive, and uses less power than Suspend (Standby). Returning to work saved in Hibernation takes a little longer than returning to work placed in Suspend (Standby), but is much faster than returning to your place manually after restarting the computer. A fully charged battery pack supports
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    replaces the term Suspend. **In Windows 98 the term sleep button replaces the term suspend button. Managing Low-Battery Conditions Identifying Low-Battery Conditions s When a battery pack that is the only source of power available to the computer reaches a low-battery condition t The system beeps
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    s If the low-battery condition is not resolved, the computer will enter a critical low-battery condition. In a critical low-battery condition, t If Hibernation is enabled and the computer is on or in Suspend (Standby)-The computer beeps twice, then initiates Hibernation. Hibernation is enabled by
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    Resolving Low-Battery Conditions s If external power is available, do one of the following- t Connect the computer to an electrical outlet with the AC adapter. t Dock the computer in a docking base that is connected to external power. t Plug an optional Automobile Power Adapter/Charger into the
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    can be supplied to the computer through the AC adapter, an optional docking base, or an optional Automobile Power Adapter/Charger. NOTE: An optional Aircraft Power Adapter cannot be used to charge a battery pack. t The battery light, shown below, turns on while the battery pack is charging and turns
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    98 battery charge displays to a "standard APM battery pack" apply to all battery packs that can be used in the computer. Using the Battery Status Tab To access the Battery Status tab, press the Fn+F8 hotkeys or select StartÅSettingsÅControl PanelÅpower icon (named Power, Power Management, or Compaq
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    Meter Tab The Power tab, called the Power Meter tab in Windows 98, is available in Windows 95 and Windows 98. s To access the tab t In Windows 95 select StartÅSettingsÅControl PanelÅPowerÅPower tab. t In Windows 98 select StartÅSettingsÅControl PanelÅPower ManagementÅPower Meter tab. s To view the
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    three numbered icons correspond as follows to battery pack locations. 1 Computer battery bay 2 Computer DualBay 3 Computer MultiBay Calibrating a Battery Pack Calibration increases the accuracy of all battery charge displays. The calibration utility supports all battery packs that can be used in the
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    Then connect the computer to external power with the AC adapter or dock the computer in a docking base that is connected to external power. 2. Access the Battery Calibration tab. s In Windows 95 select StartÅSettingsÅControl PanelÅPowerÅBattery Calibration tab. s In Windows 98 select StartÅSettings
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    , and allocate the power used by the computer by setting power preferences. s Increasing power increases performance, while decreasing power conserves energy and extends the running time from a battery pack. s By decreasing power to unused components and functions, you can allocate more power to the
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    following whenever the computer is running on a battery pack s Suspend timeout s System idle timeout s Processor speed s Screen brightness Select Power (or Compaq Power)Å Battery Conservation Settings tab. Select Custom, then enter your preferences. NOTE: Although a battery conservation level can
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    be lost. In Windows NT 4.0, create a general level of power use that applies whenever the computer is running on external AC or DC power. You can enter settings for s Screen save timeout. s Hard drive timeout. s Energy-saving monitor timeout. 1. Select Compaq PowerÅAC Energy Saver tab. 2. Select
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    If you are accustomed to running Windows 95 or Windows NT 4.0 on a Compaq portable computer-You will find most of the power preference options you formerly accessed in Power Properties window in the Windows 98 Power Management Properties window. However, in Windows 98 s Processor speed is managed by
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    SettingsÅControl PanelÅCompaq PowerÅBattery Conservation Settings tab. Clear the CD-ROM Auto Insert Notification check box. To turn on auto insert notification, access the CD-ROM Auto Insert Notification check box as instructed above, then select the check box. Conserving Battery Power Battery Power
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    cleared. For more information about infrared, refer to Chapter 8. s If a CD-ROM or DVD-ROM is in the system, clear the CDROM Auto Insert Notification check box. Conserving Battery Power in Windows 98 s Select StartÅSettingsÅControl PanelÅPower ManagementÅPower Schemes tab, then create a power scheme
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    Conserving Battery Power in Windows NT 4.0 s Select the Start buttonÅSettingsÅControl PanelÅCompaq PowerÅBattery Conservation Settings tab. Then: t Select the High battery conservation level or t Select the Custom battery conservation level, then enter even lower settings. 5-18 Managing Power
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    computer power state required before inserting the device (see Chapter 2 for bay locations): Functional Bay MultiBay DualBay Battery bay Bay Configuration Devices Supported CD-ROM drive DVD drive LS-120 Drive Second hard drive Diskette Drive Third battery pack Diskette drive Second battery pack
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    a hard drive before removing it. Failure to back up the hard drive can result in loss of information if the drive is handled improperly. s If there is a diskette, compact disc, or digital video disc in a drive, remove it prior to removing the media from the computer. s Do not remove a CD-ROM or DVD
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    computer drive bay locations that the computer searches during startup: 1. Restart the computer, then press F10 when the blinking cursor appears upper-right on the screen. s To change the language, press F2. s For navigation instructions, press F1. 2. Select Advanced Boot Options, then press Enter
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    , which is housed in the computer DualBay, reads and writes information onto a 3.5-inch/8.89-cm diskette. The MultiBay also accommodates an optional LS-120 drive. Each drive accepts the following diskettes: Type of Drive Diskette Drive LS-120 Drive Diskettes Accepted 1.44-MB high-density (HD) 720
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    DualBay Devices Inserting a DualBay Device 1. Turn off the computer, if desired. 2. Insert the device into the DualBay until it locks into place. Working with Removable Drives and Device Bays 6-5
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    pack is in the computer, the secondary battery pack in the DualBay, and the third battery pack is in the MultiBay. A second battery pack can be used in the DualBay Drive or the primary battery bay. (See Chapter 4 for more information on batteries.) 6-6 Working with Removable Drives and Device Bays
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    MultiBay supports a CD-ROM drive, DVD-ROM drive, LS120 drive, second hard drive, or a third battery pack. CAUTION: Some but not all MultiBay devices can be hot plugged. Refer to "Bay Configuration" in this chapter to determine if the computer must be on or off before inserting or removing MultiBay
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    . IMPORTANT: When removing a second hard drive, first remove the adapter from the MultiBay, then remove the hard drive from the adapter. 3. Remove the device. Using a Second Hard Drive The computer is designed to use up to two hard drives: one in the computer and one in the computer MultiBay. Refer
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    Using the CD-ROM Drive or DVD-ROM Drive Inserting a Compact Disc 1. Turn on the computer. 2. Press the eject button on the bezel of the CD-ROM drive to release the CD loading tray. 3. Slowly pull out the CD loading tray until it is fully extended. 4. Remove the CD from its protective case and place
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    extended. 3. Remove the compact disc. Using the LS-120 Drive The LS-120 Drive is a high-capacity diskette drive that resembles a 3.5-inch/8.89-cm diskette drive. The LS-120 drive can read a 3.5-inch/8.89-cm disk, and has a capacity of 120 MB. Using the Third Battery Pack The computer is designed to
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    cable into the Ethernet RJ45 jack. 1 1. Connect one end of the modem cable into the RJ-11 jack on the right side of the computer. IMPORTANT: The internal modem uses a universal DAA (Direct Access Arrangement) that supports multiple countries. However, some countries may require an adapter to connect
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    modem software, select StartÅPrograms. Then, s Select AccessoriesÅHyperTerminal for terminal emulation and data transfer. s In Windows 95 select AccessoriesÅFaxÅCompose New Fax. s In Windows 98 or Windows NT 4.0 select RingCentral Fax. 7-2 Using an Internal Modem (Available on Select Models)
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    jack, you must use a country-specific modem cable adapter. A cable adapter is provided with the computer. To obtain the country-specific adapters required for your itinerary, refer to Appendix A to contact a Compaq-authorized dealer, reseller, or service provider. Using an Internal Modem (Available
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    suppression 1 circuitry included with the computer into the RJ-11 jack on the computer . 2 2. Plug the country-specific modem adapter into the telephone jack . 3 3. Plug the modem cable into the country-specific modem adapter . Selecting a Country-Specific Modem Configuration The internal modem is
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    a different supported country. You can confirm your country selection if running Windows 95, Windows 98, or Windows NT 4.0: Click StartÅSettingsÅControl PanelÅModems different country. Travel Connection Checklist If you experience connection problems while using the modem outside your home country,
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    will not dial and will display a No Dial Tone error message. To set the modem to ignore all dial tones before dialing: 1. Select StartÅSettingsÅControl PanelÅModems. 2. Select your modem, then select PropertiesÅConnections tab, then clear the Wait for Dial Tone Before Dialing check box. NOTE: If you
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    Plug the monitor power cord into a properly grounded electrical outlet. 4. Turn on the monitor. 5. Ensure that the computer recognizes your monitor type. Click StartÅSettingsÅControl Panel then double-click Display. Select the appropriate manufacturer and model, if necessary. NOTE: If the external
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    Plug the television power cord into a properly grounded electrical outlet. 3. If you are running Windows 95 or later: to ensure that the computer recognizes your television format, click Start ÅSettingsÅControl PanelÅDisplay. Select the Settings tab, then the Advanced options. Click the Displays tab
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    the printer and resume your work. NOTE: Windows should prompt you to set up your printer before printing for the first time. If setup fails, consult the printer documentation for printer device driver configuration information and instructions. Connecting a Parallel Printer 1. Turn off the printer
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    specific models. The infrared port allows wireless communication between your computer and other infrared-equipped devices. Operating system support for infrared communication is currently available with Microsoft Windows 95 and Windows 98, but not for Windows control infrared ports free of any
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    is turned on or restarted. To enable the infrared port, select StartÅSettingsÅControl PanelÅInfrared. In Windows 98 the infrared port is enabled by default each time the computer starts up. s When the infrared port is enabled, the infrared icon appears on the taskbar and Infrared Monitor Search
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    provided no special drivers, you will need an operating system that has USB support, such as Windows 95 or Windows 98 preinstalled by Compaq. Later versions of the Windows operating systems will add functionality that may allow you to attach any USB device to your computer (for example, a video
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    PC Cards are supported, such as network cards, hard drive cards, memory cards, and fax/modem cards. For a current list of third-party PC Cards qualified on this computer, call your Compaq authorized dealer, reseller, or service provider. Inserting a PC Card 1. If you are running Windows NT 4.0 but
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 99
    running Windows 95 or Windows 98 and your computer is on, the computer automatically configures a plug and play card and most other PC Cards. If the computer may need drivers installed. For detailed information on setup procedures for various network PC Cards, refer to the instructions provided by
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 100
    a PC Card 1. If you are running Windows 95 or Windows 98, you must stop the PC Card before removing it (see "Stopping a PC Card" later in this chapter). You do not need to turn the computer off or initiate Suspend. If you are running Windows NT 4.0, you must close Windows NT 4.0 and turn off the
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 101
    Card-specific software device driver to function properly. This software device driver is provided on diskette by the PC Card manufacturer and should be installed according to the manufacturer's instructions. Do not install any other PC Card software on the computer such as Card and Socket Services
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 102
    Card slots through Power Properties (click StartÅSettingsÅControl PanelÅdouble-click PowerÅPower Properties). If you are running Windows 98 or Windows NT 4.0, remove PC Cards when they are not in use to conserve power. If you are operating the computer on a battery pack, disable power to the PC Card
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 103
    speakers 2 Speaker ports Audio Components Function Built-in speakers that provide highquality stereo and multimedia sound. They also support external audio input devices such as a CD player, tape deck, or stereo tuner connected to the computer. Integrated tuned loudspeaker ports provide extended
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 104
    up) 5 Microphone jack 6 Stereo speaker/ headphone jack 7 Internal microphone Function Decreases volume to the built-in speakers, to external speakers, or to headphones plugged into the stereo speaker/headphone jack on the computer. Increases volume to the built-in speakers, to external speakers, or
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 105
    , and external speakers that are connected to the stereo speaker/headphone jack. There are three ways to control the audio volume: s Using volume control buttons on the front of the computer. The right button increases the volume. The left button decreases the volume. To mute sound completely, press
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    volume control. Speaker Ports The integrated bass reflex speaker enclosures provide extended low frequency output and improve the audio quality by reducing speaker distortion. The bass reflex port openings are located on the front of the computer. Refer to Chapter 2 for speaker locations. 10
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    , it requires more hard disk space. Checking the Amount of Memory When RAM increases, the hard drive space reserved for the hibernation file also increases. Windows 98 manages this increase. If the computer is running Windows 95 or Windows NT 4.0 and you experience problems with Hibernation after
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 108
    Board For a list of the memory expansion boards available for the computer, refer to Compaq Worldwide Telephone Numbers for the nearest Compaq authorized dealer, reseller, or service provider. IMPORTANT: The computer only supports SDRAM (synchronous DRAM) memory expansion boards. If you install
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 109
    expansion board is asymmetrically keyed (notched) to ensure correct positioning. 2 6. Push the memory expansion board down until the retention clips snap back into place. ! WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not turn on the computer or reconnect any
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    Removing a Memory Expansion Board 1. Shut down and turn off the computer. Disconnect any external cables. 2. Remove the security screw from the bottom of the computer. to the equipment, do not turn on the computer or reconnect any external cables during this procedure. 11-4 Upgrading the Computer
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 111
    Lift the edge of the memory expansion board and slide it gently out of the memory expansion slot at a 45-degree angle. 7. Place the memory expansion board in an electrostatic-safe container. 8. Replace the keyboard. 9. Reconnect external cables and turn on the computer. Upgrading the Computer 11-5
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 112
    the Hard Drive Depending on your computer model, the primary hard drive can be upgraded to a larger capacity. Contact your Compaq authorized dealer, reseller, or service provider for the optional hard drives available for your computer. Removing and Inserting the Primary Hard Drive 1. Remove the
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 113
    becomes available. Obtaining Software Updates and Enhancements by Subscription You can subscribe to the Compaq Support Software CD that contains the latest available device drivers, system ROMs, and utilities, as well as detailed software support information and instructions. For ordering, cost, and
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 114
    necessary for all software backup purchases. Updating the System ROM s Compaq recommends that you t Install each system read only memory (ROM) update for your computer model as it becomes available. t Confer with your Information Services department before updating your system ROM if your system is
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    the instructions on (or linked to) the ROMPaq download page to download the ROMPaq and copy it onto the diskette. 5. Remove the diskette from the diskette drive. Installing a System ROM from a Diskette 1. Shut down the computer. 2. Connect the computer to an electrical outlet with the AC adapter
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 116
    drivers install: s Before you begin to reinstall system software, ensure that t The computer is plugged into an electrical outlet with the AC adapter. t The computer is not docked in a docking base. s During the restoration t Do not shut down or unplug the computer. t Do not remove or insert a drive
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 117
    for Shipping or Travel 1. Back up your information. 2. Remove all CD-ROMs, DVD-ROMs, diskettes, or PC Cards. 3. Shut down the computer. 4. If the computer will be disconnected from external power source for more than two weeks, remove all battery packs and store them in a cool, dry place. 5. Turn
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 118
    not attempt to power the computer with a voltage converter kit sold for appliances. t Consult with a Compaq authorized dealer, reseller, or service provider about power cord and adapter requirements for each location in which you plan to use the computer. (Voltage, frequency, and plug configurations
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 119
    s Quick Controls clear the screen and disable the keyboard and other input devices while the computer is running. s DriveLock security prevents unauthorized use of the hard drive even if the drive is removed from your computer and booted in a different computer. s Login Password (Windows NT 4.0 Only
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    the cable through the loop end of the cable. 3. Insert the lock into the security slot on the computer. 4. Lock with the key. NOTE: The cable lock can be purchased from Kensington Microware Limited or from Compaq authorized dealers, resellers, and service providers worldwide. 13-2 Security Features
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 121
    computer if you forget your power-on password. Therefore Compaq recommends that you record your password and put it in a safe place. 1. Select StartÅSettingsÅControl PanelÅ PasswordsÅSecurity tab. 2. Click the Set button. 3. Enter must use the same keys each time you enter the password. For example
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    computer off and back on again before you can continue. NOTE: The password is not case sensitive. However, you must use the same keys each time you enter you can change it using your computer keyboard. Each computer keyboard is designed to meet specific country requirements. The syntax for changing
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 123
    your power-on password. Therefore, Compaq recommends that you record your password and put it in a safe place. If you forget your power-on password, the computer must be disassembled and the memory cleared. Contact your Compaq authorized dealer, reseller, or service provider for assistance. Security
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 124
    . It prevents your information from being accessed until a power-on password is entered. Entering the password allows the computer to exit Suspend and enables the keyboard and pointing device. Enabling Quick Controls Quick Controls establish security measures on your computer when it is on but not
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    s Using the Fn+F6 hotkeys, which work only on the computer keyboard. s Using the key combination Ctrl+Alt+L, which works on both the computer and external keyboards. To exit QuickLock and QuickBlank once they have been initiated, enter your power-on password. NOTE: QuickLock on Suspend cannot be
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 126
    computer keyboard is designed to meet specific country requirements. The syntax for changing the password varies according to the keyboard purchased with your computer . 3. Enter your current password, then enter the new password twice, typing the appropriate syntax for your computer keyboard between
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 127
    drive boot ability s Serial port s Parallel port To disable or enable a device: 1. Run Computer Setup by turning on or restarting the computer (StartÅShut DownÅRestart). When the blinking cursor appears in the upper-right corner of the screen, press F10. 2. Select SecurityÅDevice Security, enter
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    Security Menu. DriveLock Overview DriveLock security prevents unauthorized access to hard drive applications and user data. DriveLock sets a user password and a master password for hard drives. The correct user password must be entered when the computer is turned on before a protected hard drive can
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    location physically separate from your computer. In the event you lose the user password, the master password can be used to unlock a protected hard drive and reset the user password. NOTE: If you forget your user or master password, contact Compaq customer support for further instructions before
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 130
    has been exited normally. You will be prompted to enter your user password the next time you boot your computer using that hard drive. Changing the User or Master Password NOTE: If you forget your user password, you can access your removable hard drive with the master password. Make note of the user
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    and the protected hard drive has been unlocked. Removing DriveLock protection deletes both the user password and the master password. 1. Run Computer Setup. 2. Select the Security Menu. 3. Select DriveLock Protection and press Enter. 4. Select the drive you want to remove protection from and
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    and Compaq servers that assist in tracking, troubleshooting, protecting, and maintaining the computer. It provides the following functions: s Asset Management-provides detailed configuration and diagnostic information. s Fault Management-prevents, predicts, and alerts of impending hardware problems
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 133
    . The following Asset Control information can be retrieved: t Manufacturer, model and serial number of Compaq computers, monitors, hard drives, battery packs, memory boards, processor speeds, and operating systems t Asset tag t System board and ROM revision levels t BIOS settings s Diagnostic
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    and tested, and software can be set to back up information whenever a hard drive alert occurs. s While the computer is connected to a network, alerts pop up on the computer display and are simultaneously reported to the network console. NOTE: A battery charging problem alert is reported only on the
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 135
    from Compaq. Support software can also be downloaded from the Compaq Web site at www.compaq.com/support/files. You can quickly locate support software for your computer by using the locator browser and Decision Support on the CD-ROM and Compaq Web site. To access support software: s Locator browser
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 136
    Windows 95 or Windows 98 use Compaq Diagnostics for Windows to configure a device that is not configured by the operating system. NOTE: It is not necessary to configure a device connected to a USB connector on the computer or an optional docking base. s In Windows NT 4.0 use Computer Setup. Computer
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    , press F1. s To return to the Computer Setup menu from anywhere in Computer Setup, press Esc. 2. Select the File, Security, or Advanced menu. 3. To close Computer Setup and restart the computer s Select FileÅSave Changes and Exit, then press Enter. or s Select FileÅIgnore Changes and Exit
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 138
    File Menu Begin here System information Save to floppy Restore from floppy Restore defaults Ignore changes and exit Save changes and exit To do this s View identification information about the computer, a docking base, and battery packs. s View specification information about the processor, memory
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    System IDs Enable/disable s Ports or diskette drives. s Diskette write. s CD-ROM or diskette startup. NOTE: Settings for a DVD-ROM can be entered in the CD-ROM field. Enter identification numbers for the computer, a docking base, and battery packs. *For more information about passwords, QuickLock
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    any drives and PCI network adapters in the system. For instructions, refer to "Changing the Startup Sequence with MultiBoot" in Chapter 6. s Enable/disable the embedded numeric keypad at startup. s Enable multiple standard pointing devices at startup, or disable this feature so the computer supports
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 141
    menu bar. s Compaq Diagnostics for Windows are designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive. Displaying System Information 1. Access Compaq Diagnostics for Windows. s In Windows 95 or Windows 98 select StartÅ SettingsÅControl PanelÅCompaq
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    each test you want to run. 5. Select a test mode. s Interactive Mode-Provides maximum control over the testing process. You determine whether the test was passed or failed and may be prompted to insert or remove devices. s Unattended Mode-Does not display prompts. If errors are found, they are
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    the problem appears related to a software application, also check the documentation provided with the software. You may discover something you can resolve easily by yourself. If the condition persists, contact your Compaq authorized service provider or the Customer Support Center. Troubleshooting 16
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 144
    Solving Audio Problems Problem Computer does not beep after the Power-On Self-Test (POST) Internal speaker produces no sound Possible Cause System beeps have been turned down. The volume controls on the left side of the computer may be set too low. Line input may not be connected properly.
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 145
    Audio settings are not Check the game from the game set correctly. program's audio settings. program Volume on the computer is turned down. Adjust the speaker volume control. Headphones are connected. Use or disconnect the headphones. No sound is coming Volume or mixing from the head
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    Possible Cause Solution Volume is too low or Volume and/or mixing Check the volume and too loud controls are set mixer controls in Control incorrectly. PanelÅMultimedia. Adjust volume of stereo speakers using the volume controls on the left side of the computer. 16-4 Troubleshooting
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 147
    Solving Battery Problems Problem Possible Cause Computer is beeping The computer has and battery charge entered a low battery light is blinking condition. Solution Save your information, exit all applications, and turn off the computer. If available, immediately connect the computer to an
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 148
    useful life. Replace the battery pack. Battery pack is already Use the battery pack fully charged. without attempting to fast charge it. Computer shut down You removed a and information was battery from the lost when replacing computer when the a battery pack computer had no other source
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    properly loaded in the drive. Load another CD. Turn off the computer and insert a thin metal rod into the emergency eject hole on the front bezel of the CD-ROM drive. Press firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the CD. Troubleshooting 16-7
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    be added to or deleted, remove write-protection from the diskette by sliding the tab on the corner of the disk until the window is closed. Computer is writing to the wrong drive. Check your application to see which drive it is trying to access, then change the drive letter and/or path if necessary
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 151
    click on My Computer. 2. Click on 3.5-inch diskette. 3. Click FileÅFormat. 4. Fill in the appropriate information, then click Start. If you are running Windows NT 4.0, format the diskette by entering format a: at the system prompt. You are using the wrong type of diskette for the drive. Use the
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 152
    Windows NT 4.0, go to the system prompt and type chkdisk. The computer will automatically scan for errors. Reformat the hard drive. Contact your Compaq authorized dealer, reseller, or service provider or the Compaq Customer Support Center for assistance. CAUTION: Reformatting the hard drive
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 153
    Solving Hardware Installation Problems Problem Possible Cause Solution Hardware devices are not working properly The system did not automatically configure the new device. Check the documentation that came with the new device to determine whether any device drivers need to be installed and, if
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    Press Fn+Num Lk to enable the embedded numeric keypad. Enter your power-on password to exit QuickLock. Turn off the computer, reconnect the external keyboard, then turn on the computer. Solving Memory Problems Problem Possible Cause Solution Memory counting during Power-On Self-Test (POST) is
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 155
    Problems Problem recognize the local dial tone. Telephone service is not connected to the telephone wall Control AT Command (ATM) is set to 0. 1. At the command line in terminal mode, type ATM1, then press Enter. 2. Type ATH1 and listen for the sound of the dial tone. Continued Troubleshooting
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 156
    modem displays ERROR, or does not respond, restart the computer and repeat steps 1 and 2. 2. Type ATDT and listen for a dial tone. 3. Press any key to hang up the modem. At the command line in terminal mode, type ATM1. Press the FN+F5 hotkeys, then adjust the volume. Continued 16-14 Troubleshooting
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 157
    Continued Problem Possible waiting code for your dialing area, consult your local telephone service provider. Clicking sound and modem does not connect The access AT commands and instructions for using them, select StartÅ Compaq Information CenterÅModem Commands. Continued Troubleshooting 16
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    Problems Continued Problem not support 56K line is too then press Enter. noisy for a high-speed computer to external power or If the computer must run from a battery pack, s Make sure the battery pack is fully charged. s Clear all power conservation selections. Continued 16-16 Troubleshooting
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 159
    . The error correction feature of your modem software is interfering. Disable error correction (&KO) and data compression (&MO) using AT commands. NOTE: To access AT commands and instructions for using them, select StartÅCompaq Information CenterÅ Modem Commands. Continued Troubleshooting 16-17
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    Restore power, if initiated; the computer necessary. reached a low-battery or critical low-battery condition. 2. Slide the power switch to exit Hibernation, if necessary. 3. Restart the communications software application. Your service provider Ask your service provider may have an inactivity
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 161
    device drivers in order to function properly. In such cases, refer to the instructions that came with the PC Card or contact the vendor for more information on installing the correct drivers. Call Compaq Customer Support for a current list of Compaq-qualified PC Cards. Continued Troubleshooting 16
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 162
    for updated Windows 95, Windows 98, or Windows NT PC Card device drivers. Card did not configure If you are running because of a conflict Windows 95 or with another device in Windows 98, click StartÅ the computer. SettingsÅControl PanelÅdouble-click System, select Device Manager tab, locate
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 163
    are running Windows NT 4.0, click Start ÅControl Panel ÅPorts to select another COM port for the modem/fax card. Card design or card driver may not be compatible with the PCMCIA software. Call Compaq Customer Support for a current list of Compaq-qualified PC Cards. Network driver is not properly
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 164
    Customer Support for a current list of Compaq-qualified PC Cards. Solving Power Problems Problem Possible Cause Solution Computer turned off while it was left unattended and power/suspend light is off The system initiated Hibernation due to a low battery condition. Connect the computer to
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 165
    for Install the necessary the application are not printer drivers using the installed. Add New Hardware wizard. If you are running Windows NT 4.0, click StartÅControl PanelÅ Printers to install the necessary printer drivers. Printer is offline Paper tray is empty. Fill the paper tray with
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 166
    Problem Possible Cause Solution Characters on The brightness and/or Press Fn+F10 to adjust computer display are contrast controls are brightness. dim not properly set. Screen is blank and A screen blanking the power/suspend utility has initiated. light is on Press any key and/or enter
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 167
    Screen Problems Continued Problem Possible Cause Solution Screen is blank and no lights are on The computer has either entered Hibernation or, if Hibernation is disabled, the battery pack has Change Display Type and reselect your display type, then restart the computer. Troubleshooting 16-25
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 168
    from current directory Call Compaq Customer Support for help with memory optimization. The application has not been added to the path statement in the AUTOEXEC.BAT file. Using Windows Notepad, add the application directory with the full path name to the AUTOEXEC.BAT file. 16-26 Troubleshooting
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 169
    NT 4.0, use the keyboard to press F6. Then use the arrow keys to highlight My Computer, and press Enter. Use the arrow keys to highlight Control Panel, and press Enter. Use the arrow keys to highlight Mouse, and press Enter. Select the correct mouse hardware, and press Enter. Troubleshooting 16-27
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 170
    computers. There is a conflict with Select the same "# bits" the # bits. setting for both computers. There is a stop bit conflict. Select the same stop bit for both computers. There is a parity conflict. Select the same parity setting for both computers. Continued 16-28 Troubleshooting
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 171
    or flashing incandescent light is close to the infrared connection. Remove the interfering light source(s). There is interference from other wireless devices. Keep remote control devices such as wireless headphones and other audio devices away from the infrared connections. Troubleshooting 16-29
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 172
    only Use the external device two tiers are only after Windows 95 or supported by the USB Windows 98 has loaded. connector. These tiers can include no more the USB chain. IMPORTANT: External USB keyboards will not function until the operating system has been booted. 16-30 Troubleshooting
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 173
    cannot solve a problem using the troubleshooting chapter, you may need to call technical support. To receive the fastest possible solution when you call, follow the instructions in Chapter 15 to run the Compaq diagnostics utilities. Have the following available when you call: s The computer s Serial
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 174
    information, refer to Chapter 15. NOTE: If you take your computer to a Compaq authorized reseller, dealer, or service provider for service, remember to provide the power-on and setup passwords, if they are set. Worldwide Telephone Numbers Locate your country and the type assistance that you need in
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 175
    Response Center +86 10 6834 6738 BBS +86 10 6834 6709 FaxPaq/PaqFax +86 10 6834 6724 Verification Center +86 10 6834 6739 Management Service Center +86 10 6831 3399 ext. 5873 NOTE: * Indicates domestic numbers not available internationally Continued Compaq Customer Support A-3
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 176
    Location Country Code Telephone Number Colombia General Information +57 1 312 0201 Technical Support +57 1 523 1800 Czech Republic General Information +420 2 61 108 111 Technical Support * Indicates domestic numbers not available internationally Continued A-4 Compaq Customer Support
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 177
    Location Country Code Telephone Number Greece General Information +30 1 6141371 Fax +30 1 6141370 Hong Kong General Information +852 28681600 Technical Support Technical Support +36 1 457 3680 Email Info.hu@compaq. 589 Technical Support* 0120 101 589 Windows 95 Support* 0120 505
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 178
    Worldwide Telephone Numbers Continued Location Country Code Telephone Number Korea Product Information +82 2 3470 0700 Technical Support +82 2 523 3575 Customer Support* 080 902 7777 Luxembourg General Information +352 49 13 02 (12,5FLUX/min) Technical Support* +352 089 89 232
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 179
    +351 1 412 8417 Fax +351 1 412 0654 Russia General Information +7 95 967 1700 Technical Support +7 95 967 1700 Singapore General Information +65 750 3030 Customer Service +65 750 3030 FaxPaq/PaqFax +65 750 4514 South Africa General Information +27 11 356 4444 Technical
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 180
    Location Country Code Telephone Number Sweden General Information +46 200 27 00 00 Technical Support* +46 8 730 01 50 (75 SK per call) Fax +46 9 730 01 62 Switzerland InfoLine* 0844 844 111 Technical Support not available internationally Continued A-8 Compaq Customer Support
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 181
    1 Download Facility* (modem access only) 1-281-518-1418 Order Software Backup* 1-800-952-7689 Battery Pack Recycling* 1-800-524-9859 Venezuela General Information +58 2 953 0854 Technical Support +58 2 953 9705 NOTE: * Indicates domestic numbers not available internationally Compaq
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 182
    REGULATORY NOTICES Throughout these regulatory notices, Compaq products are referred to by their Computer PP2060 Battery Pack PP2061 MultiBay Battery Pack PP1001C AC Adapter PPP003, PPP003A, PPP003L, PPP003N Battery Charger PPP1003 Auto Adapter Part Number 401043 Aircraft Adapter Part
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 183
    installed and used in accordance with the instructions, may cause harmful interference to radio device that are not expressly approved by Compaq Computer Corporation may void the user's authority to Logo (United States only) This device complies with Part 15 of the FCC Rules. Operation is subject
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 184
    the part, series, or model number found on the product. If you have questions about your product that are not related to this declaration, please write Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston TX 77269-2000 or call Compaq Product Information Center Technical Support
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 185
    , Compaq Computer Corporation has determined the product meets the Energy Star guidelines for energy efficiency. Battery Notice ! WARNING: This computer contains a lithium ion battery pack. There is a risk of fire and chemical burn if the battery pack is handled improperly. Do not disassemble, crush
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 186
    Do not attempt to recharge, disassemble, immerse in water, or dispose of it in fire. Replacement should be done by a Compaq authorized service provider using the Compaq spare part for this computer. In North America, dispose of nickel metal hydride or lithium ion batteries by taking advantage of the
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 187
    Laser Safety All Compaq systems equipped with laser products comply with appropriate safety standards, including IEC 825. With specific regard to : Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 188
    line cord in order to reduce the risk of fire. SAVE THESE INSTRUCTIONS. U.S. Regulations Governing the Use of Modems This equipment complies with Part 68 of the FCC rules. Located on the bottom of the computer is a label that contains, among other information, the FCC Registration Number and
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 189
    jack which is FCC Part 68-compliant. If you experience trouble with this telephone equipment, contact your local telephone company for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 190
    makes it unlawful for any person to use a computer or other electronic device to send any message via inside wiring associated with a single line individual service may be extended by means of a certified jack which is FCC Part 68/Industry Canada-compliant. Repairs to certified equipment should
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 191
    exceed 1.0. For the location of the authorized Canadian maintenance facility nearest you, call 1-800-OKCOMPAQ or contact: Compaq Canada, Inc. 45 Vogell it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 192
    Telecom lines will always continue to support pulse dialing. Use of pulse dialing problems occur, the user should not contact the Telecom Faults Service Specifications: a) There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual some parts of
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 193
    be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. B-12 Regulatory Notices
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 194
    or lug nuts on the connectors on the back of the computer. s Avoid touching connector pins on the computer and on the removable drive. s Keep a removable drive in its carrying case until you are ready to insert it into a drive bay. When Installing Internal Components To prevent electrostatic damage
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 195
    computer or expansion base. Avoid touching connector pins. If installation instructions direct you to unplug the computer or expansion base, unplug it after being properly grounded and before removing , contact your Compaq authorized dealer, reseller, or service provider. C-2 Electrostatic Discharge
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 196
    3.05 km 0 to 9.14 km NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. This computer operates well within this range of temperatures. Electrical Ratings for AC Adapter Rated Voltage Rated Frequency Rated Input 100-120/220-240 VAC 50-60 Hz [4/2 A] NOTE: This
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 197
    Manageability, Fault Management APM battery pack (Windows 98), 5-8 applications. See software Armada Reference Guide, 1-1 Armada Reference Guide, online, 1-1 AT Commands, 7-3 audio controlling volume, 10-3 identifying components, 10-1 problems. See troubleshooting using internal and external
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 198
    used in guide, xiii country-specific modem adapter, 1-3, 7-3 critical low-battery condition, 5-5, 5-6 D damage, preventing from electrostatic discharge, C-1 internal components, C-1 removable drives, C-1 default settings, restoring, 15-3 device bays configurations, 6-1 device drivers updating, 12
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 199
    12 function keys, 3-7 G graphics accelerator, 3-10 grounding methods, C-2 H Hard Drive release latch, 2-7 Security screws, 1-3 Hard drive compartment, 2-7 hard drive timeout setting, in Windows 95, 5-12 setting, in Windows NT 4.0, 5-12, 5-14 hard drive, problems, 16-10 Hard drive/CD-ROM drive light
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 200
    Windows 98, 3-8, 3-9, 5-15 expand or center image, 3-8, 3-10 initiate Quick Controls, 3-7, 3-8, 3-9 stretching text, 3-10 switch image, 3-7, 3-8 I image switching, with hotkeys, 3-8 image, switching, with hotkeys, 3-7 Info Messenger, 12-1, 14-4 Infrared port configuring, 8-5 enabling, 8-5 location
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 201
    packs, 4-1, 5-10, 5-11 inserting devices, 6-7 removing devices, 6-8 supported devices, 6-7 third battery pack, 6-10 using second hard drive, 6-8 using weight saver in, 1-3 MultiBay location number in battery calibration utility, 5-11 on Power Meter tab (Windows 98), 5-10 MultiBoot startup sequence
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 202
    -on password, 13-3 PC Card turning off power to, in Windows 98, 5-15 PC Card slots, 2-4 PC Cards changing settings, 9-4 device drivers, 9-4 inserting PC Card, 9-1 managing power, 9-4 problems with. See troubleshooting removing PC Card, 9-3 stopping PC Card, 9-5 types, 9-1 zoomed video, 9-5 PCMCIA
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 203
    -4 R RAM. See random access memory RAM (random access memory), 5-2, 11-1 Reference Guide, Armada, online, 1-1 registration for Info Messenger, 12-1 removable drives caring for, 6-2 prevent electrostatic damage, C-1 removing the primary hard drive, 11-6 Resume Timer comparable settings in Windows 98
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 204
    devices, 12-5 computer, preparing for, 12-5 international, 12-6 power cord, connecting, 12-6 traveling country-specific modem adapter, 7-3 troubleshooting audio problems, 16-2 battery problems, 16-5 CD-ROM drive problems, 16-7 checklist, 16-1 diskette drive problems, 16-8 hard drive problems, 16-10
  • Compaq E500 | Compaq Armada E500 Series Reference Guide - Page 205
    11-1 upgrading computer hard drive, 11-6 internal modem, 11-6 system memory, 11-1 USB (Universal Serial Bus), 3-7 USB Connector, 2-6 USB peripherals, 8-6 USB problems, 16-30 user password. See DriveLock utilities, configuration, diagnostic, and system information, selecting Computer Setup or Compaq
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Compaq Armada E500
Series of Personal Computers
Reference Guide
Notice / Using this Guide / Index
Getting Started
Taking a Look at the Computer
Using the Keyboard
Using Battery Packs
Managing Power
Working with Removable Drives and
Device Bays
Using an Internal Modem (Available
on Select Models)
Connecting External Devices
Using PC Cards
Using Audio Features
Upgrading the Computer
Maintenance and Travel Guidelines
Security Features
Intelligent Manageability
Computer Setup and Diagnostics
Utilities
Troubleshooting
Customer Support
Regulatory Notices
Electrostatic Discharge
Specifications