Compaq Evo n1000c Compaq Evo Notebook N1000 Series Software Guides Software Gu
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- Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 1
b Software Guide Compaq Notebook Computers Document Part Number: 285558-001 June 2002 This guide provides instructions for using optical drive software to play, create, and copy to and from CDs and DVDs. Information about power and security settings and updating software is also provided. In - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 2
Compaq, the Compaq logo, Evo, Presario, RomPaq, and SoftPaq are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium for Compaq products are - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 3
to Use Easy CD Creator 1-15 Selecting Drive Locations 1-15 Selecting and Preparing Easy CD Creator Media . . 1-16 Selecting Easy CD Creator Settings 1-17 Accessing Easy CD Creator Help 1-19 Easy CD Creator Tips and Troubleshooting 1-20 Playing CDs and DVDs 1-20 Using CD Copier 1-20 Creating - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 4
2-14 Finding More Battery Power Information 2-16 3 Security Security Features Quick Reference 3-1 Setting Preferences in Computer Setup 3-2 Using Passwords 3-2 Forgetting Passwords 3-2 Combining Compaq and Windows Passwords . . . . . 3-3 Using a Power-On Password 3-4 Entering Power-On Password - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 5
Using DriveLock 3-7 Protecting a Hard Drive with DriveLock 3-8 Accessing a Protected Hard Drive 3-9 Changing a DriveLock Password Updating Software 6-1 Preparing for a Software Update 6-2 Accessing Notebook Model Information 6-2 Accessing ROM Version Information 6-2 Accessing Software - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 6
and Installing a KBC ROM Update . . 6-7 Downloading and Installing a Non-ROM SoftPaq . . 6-9 Restoring Software 6-10 Installing a Retail Version of an Operating System. . . . 6-11 7 Setup and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics . . . . . 7-1 Using Computer Setup - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 7
of this section provides instructions for using optical drive software. Before using any optical drive software, Compaq recommends that you read the following general information about using CDs and DVDs. Avoiding Standby and Hibernation Ä CAUTION: To prevent possible video and audio degradation and - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 8
the OK button. I In Windows XP Home or Windows XP Professional, double-click the My Computer icon on the Desktop, right-click a drive, select Properties > AutoPlay tab, then follow the instructions on the screen. Cancelling Autorun on an Audio CD To prevent an audio CD from opening when autorun is - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 9
contents manually: 1. Select Start > Run, then type: explorer x: (where X = the drive designation of the drive containing the medium). 2. Press enter. ✎ A drive designation is a letter of the alphabet that the notebook uses to identify the drive. To display the drive designation of every drive in - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 10
Software Playing CDs with Windows Media Player Instructions for playing CDs begin with inserting a CD into the drive. For insertion instructions, see the Hardware Guide, "Drives" chapter, on this CD. Playing an Audio CD To play an audio CD: 1. Read the "Using CDs and DVDs" section of this chapter - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 11
XP Professional, select Start > All Programs > Windows Media Player. 4. On the Windows Media Player menu bar, select File > Open. 5. In the Browse or Look In field, double-click the drive designation of the drive containing the CD. ✎ A drive designation is a letter of the alphabet that the notebook - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 12
CD and DVD Software Using Notebook Media Keys Many tasks that can be performed through the operating system or in the Windows Media Player window can also be performed from your keyboard. The following procedures use the Digital Audio button 1 and the Fn+F9 through Fn+F12 hotkeys 2. I To open - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 13
. Instructions for using Windows Media Player are included in the Windows Media Player Help file. To access the Help file, open the Windows Media Player window, then select Help on the menu bar. To open Windows Media Player, use any one of the following methods: I Insert a CD into the optical drive - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 14
InterVideo WinDVD > Next button, then follow the instructions on the screen. I In Windows 2000 Professional and Windows XP Home, ❏ If the Setup Compaq Software icon is on the desktop, select the icon > InterVideo WinDVD > Next button, then follow the instructions on the screen. 1-8 Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 15
on the Desktop. Select the icon > InterVideo WinDVD > Next button, then follow the instructions on the screen. N In Windows XP Home, on the command line, type: c:\cpqapps\setup.exe preload programs /s The Setup Compaq Software icon is displayed in the All Programs menu. To access the Setup icon - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 16
Guide, "Drives" chapter, on this CD. I For general information about using DVDs, including important instructions for avoiding Standby and Hibernation while playing DVDs, see "Using CDs and DVDs" in this chapter. I If your system includes an optional port replicator, dock or undock the notebook - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 17
the region setting on a drive begins with inserting a DVD into the drive. For insertion instructions, see the Hardware Guide, "Drives" chapter, on this CD. To change the region setting on a drive: 1. Insert the DVD you want to play into the optical drive. 2. If the WinDVD window does not open after - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 18
, depending on the optical drives on your PC, using Easy CD Creator (provided on selected models). If Easy CD Creator is included with your notebook, the Easy CD Creator software is provided on the Easy CD Creator Basic CD. Using Optional or Windows Software Easy CD Creator and similar software is - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 19
is included with the notebook, it is provided on a CD and is not preloaded or preinstalled. The Easy CD Creator installation procedure begins with inserting a CD into the drive. For insertion instructions, see the Hardware Guide, "Drives" section. Installing Easy CD Creator Software Ä CAUTION: To - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 20
CD and DVD Software 5. On the installation menu, Compaq recommends that you select the Complete installation. To do so, select the Complete button, then follow the instructions on the screen. 6. When installation is complete and you are prompted to restart the notebook, select Yes. Enabling Auto - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 21
, copy from a medium or a network drive to your hard drive, then copy from your hard drive the medium. I Do not type on the notebook keyboard or move the notebook while the notebook is writing to a medium. The write process is sensitive to vibration. Selecting Drive Locations If you plan to use an - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 22
you insert a medium such as a CD-RW, DVD-RAM, or DVD/CD-RW into an optical drive, you may be prompted to install Universal Compaq recommends that you install UDF Reader. ✎ Even if UDF Reader is installed on your notebook, a CD-R created with DirectCD software can be used in a compatible CD-ROM drive - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 23
optical drive. (If you are prompted to install UDF Reader, refer to the "Responding to the UDF Prompt" section.) 2. Access the Easy CD Creator Basic Eraser: ❏ In Windows 2000 Professional, select Start > Programs > Easy CD Creator Basic > CD-RW Eraser. ❏ In Windows XP Home or Windows XP Professional - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 24
Disk-at-Once Disk-at-once settings are located in Easy CD Copier. To select them: 1. Access CD Copier: ❏ In Windows 2000 Professional, select Start > Programs > Roxio Easy CD Creator 5 > Applications > CD Copier. ❏ In Windows XP Home or XP Professional, select Start > All Programs > Roxio Easy - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 25
, and CD Copier: I In Windows 2000 Professional, select Start > Programs > Roxio Easy CD Creator 5 > Project Selector > Help radio button. I In Windows XP Home or Windows XP Professional, select Start > All Programs > Roxio Easy CD Creator 5 > Project Selector > Help radio button. Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 26
and Hibernation" in this chapter. For general information about Standby and Hibernation, see Chapter 2, "Power." Using CD Copier When you use CD Copier to copy the contents of an entire medium to your hard drive, select the Copy button immediately after selecting the Copy to HDD First check box - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 27
temporary files created during the process are being stored on the hard drive instead of the network drive. To change the location where these temporary files are stored, select Tools from the Easy CD Creator menu bar, select Options, then follow the instructions on the screen. Software Guide 1-21 - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 28
2 Power Selecting a Power Source The notebook can run on internal power from a charged battery pack or on external power. External power can be obtained from an electrical outlet (using the AC Adapter), from a vehicle cigarette lighter receptacle (using an optional Automobile Power Adapter/Charger) - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 29
where you left off. Hibernation Hibernation saves your work in RAM to a hibernation file on the hard drive, then shuts down the notebook. When you exit Hibernation, your work returns to the screen where you left off. If a power-on password is set, the password must be entered to exit Hibernation - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 30
to the hard drive, and uses much less power than Standby. Returning to work saved in Hibernation takes longer than returning to work saved in Standby, but is faster than returning to your place manually after restarting the notebook. A fully charged battery pack supports Hibernation indefinitely - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 31
Power While Using Drive Media Ä CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media. Do not initiate Standby or Hibernation while the notebook is accessing a drive medium. A drive - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 32
and Shutdown Procedures Identifying the Power Controls and Light The procedures for using Standby, Hibernation, and Shutdown use the power/Standby light 1, the power button 2, and the display switch 3. Identifying the power/standby light, power button, and display switch Software Guide 2-5 - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 33
select the OK button. I Power/standby light turns off. I Notebook turns off. I In Windows XP Home or Windows XP Professional, select Start > Turn Off Computer > Turn Off. Turn off the display when the notebook is on. Close the notebook. Closing the notebook activates the display switch, which - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 34
the power button. I Power/standby light turns on. I Your work returns to the screen. *To use the Fn+F3 hotkeys, briefly press the Fn key, then briefly press the F3 key. For more information about hotkeys, see the Hardware Guide, "Pointing Devices and Keyboard" chapter, on this CD. Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 35
is on, briefly press the power button once. If the notebook is in Standby, briefly press the power button twice.* or I In Windows 2000 Professional, select Start > Shut Down > Hibernate, then select the OK button. I In Windows XP Home or Windows XP Professional, select Start > Turn Off the Computer - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 36
, then select the Advanced tab. I In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance > Power Options icon > Advanced tab. To learn more about power procedure settings or any other item in the Power Options window, select the question mark in the - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 37
or Windows XP Professional, select the Turn Off Computer button, then select the OK button. I If you are unable to shut down the notebook with ctrl+alt+delete, press and hold the power button for 4 seconds. I If you are unable to shut down the notebook with the power button, remove the battery pack - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 38
select Start > Settings > Control Panel, then double-click Power Options. I In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance > Power Options icon. The procedures for selecting Power Meter icon, Power Scheme, and screen brightness settings are - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 39
Power Scheme To set a Power Scheme: 1. Access the Power Options window. 2. Select the Power Schemes tab. 3. Select a Power Scheme from the Power Power Scheme To change a Power Scheme: 1. Access the Power Options window. 2. Select the Power Schemes tab. 3. Select a Power Scheme from the Power Schemes - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 40
AC power and battery power or when notebook use changes between active and idle. These changes in CPU speed function independently from the power management settings available through the operating system. For information about using Windows power management features, see "Setting Power Management - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 41
window from the desktop, select Start > Settings > Control Panel > Power Management icon > Intel SpeedStep technology tab. Then set your preferences as instructed in the following table. Preference Procedures Assign a performance mode that applies when the notebook is running on battery power - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 42
F2. ❏ For navigation instructions, press F1. 2. Use the arrow keys to select Advanced > Device Options. In the Intel SpeedStep Technology field: ❏ Select Automatic to enable all SpeedStep settings in the SpeedStep window. ❏ Select Disable to set the notebook to run in Battery Optimized mode and - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 43
the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Finding More Battery Power Information For more information about using and storing battery packs and conserving battery pack power, see the Hardware Guide, "Battery - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 44
to the contents of a hard drive Unauthorized use of a drive, a port, or a wireless device in the MultiPort Unauthorized access to the processor serial number and other system identification information Unauthorized removal of the notebook Power-on password Compaq administrator password DriveLock - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 45
exit Hibernation until a Compaq authorized service provider resets the notebook. To contact a Compaq authorized service provider, refer to the list of Telephone Numbers provided with the notebook. I If you forget both your user and master DriveLock passwords, the hard drive is permanently unusable - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 46
keypad number keys. (For information about the internal keypad, refer to the Hardware Guide, "Pointing Devices and Keyboard" chapter, on this CD.) I When the notebook is starting up from a hard drive protected with DriveLock, you will not be prompted for a power-on password if you enter a DriveLock - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 47
the protected hard drive. Entering Power-On Password Settings A power-on password is set, changed, or deleted in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 48
instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Entering a Power-On Password At the power , a Compaq Administrator password set with keyboard number keys will not be recognized if you enter it with internal keypad number - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 49
A Compaq Administrator password is set, changed, or deleted in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 50
. After 3 unsuccessful attempts to enter the Compaq administrator password, you must restart the notebook and try again. Using DriveLock Ä CAUTION: If you forget both the DriveLock user password and the DriveLock master password, the protected hard drive is permanently unusable. DriveLock prevents - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 51
the screen. ❏ To change the language, press F2. ❏ For navigation instructions, press F1. 3. Use the arrow keys to select the Security menu > DriveLock passwords, then press enter. 4. Select the location of the hard drive, then press F10. 5. Toggle the Protection field to Enable. 3-8 Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 52
File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Accessing a Protected Hard Drive 1. Ensure that the drive is in the notebook (not an optional port replicator). 2. When prompted - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 53
in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions, press F1. 3. Use the arrow keys to select the Security Menu > DriveLock passwords, then press enter. 4. Use the arrow keys to select the location of the hard drive, then press F10. 5. Use the arrow - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 54
in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions, press F1. 3. Use the arrow keys to select the Security Menu > DriveLock passwords, then press enter. 4. Use the arrow keys to select the location of the hard drive, then press F10. 5. Toggle the - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 55
Hardware Guide, "Pointing Devices and Keyboard" chapter, on this CD. 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions, press - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 56
enter the notebook serial number, asset tag, and ownership tag. I Display or enter a battery pack serial notebook is to recognize multiple, identical port replicators. To deny access to the above information by another user, use a Compaq administrator password. For instructions, see "Using a Compaq - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 57
or your preferences, press F10. 4. To save your information or preferences, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. 3-14 Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 58
Security Connecting an Optional Cable Lock If you have purchased a cable lock, loop the cable around a secure object, then insert the cable lock 1 into the security cable slot 2 and lock it with the cable lock key 3. Connecting an optional cable lock Software Guide 3-15 - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 59
The Intelligent Manageability application is included only with notebooks that ship with the Windows 2000 Professional or Windows XP Professional operating system. The application is provided on the Compaq application recovery CD that ships with those operating systems. Understanding Intelligent - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 60
is on the Compaq application recovery CD. This CD is included with notebooks that ship with the Windows 2000 Professional or Windows XP Professional operating systems. Instructions for installing an application from the Compaq application recovery CD are included with the CD. The instructions are - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 61
P70 and Compaq P50 color monitors. I The memory alert issues a report when a memory board is removed, added, or reconfigured. The report includes both the previous and current configurations. Setting Fault Management Alert Preferences All alerts can be displayed on the notebook screen. When the - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 62
than one bootable medium or NIC is in the system, the notebook selects the startup medium or NIC by searching sequenced locations for, first, a bootable optical drive disc; second, a bootable diskette or disk; third, a bootable hard drive; and fourth, a bootable NIC. You can change the sequence in - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 63
instructions, press F1. 2. Use the arrow keys to select the Advanced menu > Device Options. ❏ To enable bootable media in USB drives or in drives inserted into a port replicator, select Enable USB legacy support. ❏ To enable a NIC, select Internal Network adapter boot. 5-2 Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 64
), press F12 when the Network Service Boot message appears very briefly in the lower right corner of the screen. Using the Default Search Sequence By default, MultiBoot is disabled and the notebook selects the startup medium or NIC by searching enabled locations in the sequence described in the - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 65
diskette is in a port replicator. I Changing the boot order also changes the logical drive designations. For example, if you start up from a hard drive in the notebook, that hard drive becomes drive C and a hard drive in the optional port replicator becomes drive D. If you start up from a diskette - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 66
the boot sequence you prefer. 5. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 67
then follow the instructions on the screen. Your preference is set as you exit Computer Setup and is in effect when the notebook restarts. Responding to the MultiBoot Express Prompt When the Express Boot Menu displays during startup: I To specify a startup location from the Express Boot menu, select - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 68
Compaq Support Software CD. 3. Download and install the updates. ✎ The notebook system ROM (Read Only Memory) stores the BIOS (Basic Input Output System). The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 69
in Compaq Diagnostics: 1. If you are not certain that Compaq Diagnostics are installed on your notebook, see Chapter 7, "Setup and Diagnostic Utilities," in the section "Using Compaq Diagnostics," for information about detecting and, if necessary, loading, Compaq Diagnostics. 6-2 Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 70
or the spacebar. 4. To exit Computer Setup without changing any settings, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen. After Computer Setup closes, the notebook restarts in Windows. Software Guide 6-3 - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 71
and Restorations Accessing Software Updates Software updates are available for some notebook families on the Compaq Support Software CD and for all notebooks at the Compaq Web site. For instructions for updating software from the Compaq Web site, see "Updating Software from the Internet" in this - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 72
notebook is running on battery power, docked in an optional port replicator, or connected to an optional power source.) During the download and installation: I Do not unplug the notebook from the electrical outlet. I Do not shut down the notebook. I Do not remove or insert a drive. Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 73
on the notebook. b. Follow the instructions on the Web page to download the software package. 5. When the download is complete, open Windows Explorer. 6. In the left pane of the Windows Explorer window, select My Computer > your hard drive (usually, drive C) > Compaq. 7. In the Compaq folder, select - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 74
Do not shut down the notebook. I Do not remove or insert a drive. Downloading a KBC ROM Update To download a KBC ROM update: 1. Insert a diskette drive or a SuperDisk drive into the notebook. For instructions, see the Hardware Guide, "Drives" chapter, on this CD. 2. Obtain a formatted 1.44-megabyte - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 75
1. Shut down the notebook. 2. Ensure the notebook is connected to reliable external power through the AC Adapter. 3. Insert the diskette containing the KBC ROM update into the diskette drive or SuperDisk drive. 4. Turn on the notebook, then follow the instructions on the screen. 5. When a message on - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 76
package. b. Follow the instructions on the Web page to download the software package. 5. When the download is complete, open Windows Explorer. 6. In the left pane of the Windows Explorer window, select My Computer > your hard drive (usually, drive C) > Compaq. 7. In the Compaq folder, select the - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 77
is running on battery power, docked in an optional port replicator, or connected to an optional power source.) During a restoration or installation: I Do not unplug the notebook from the electrical outlet. I Do not shut down the notebook. I Do not remove or insert a drive. 6-10 Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 78
Version of an Operating System A Windows operating system provided on the notebook or on a Restore CD is enhanced by Compaq. The Compaq enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards. Ä CAUTION: Replacing an operating - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 79
your Windows operating system. Use this utility to: ❏ Compare the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations. ❏ Display and print system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem. Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 80
select with the keys on your notebook keyboard. ✎ An external keyboard connected by USB can be used in Computer Setup only if USB legacy support is enabled. For more information about USB, see the Hardware Guide, "External Device Connections" chapter, on this CD. Instructions for using keys to set - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 81
then follow the instructions on the screen. ❏ To exit instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen instructions on the screen. - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 82
identification information about the notebook, a port replicator, and the battery pack in the system. I View specification information about the processor, memory and cache size, and current session, then exit and restart the notebook. Save changes entered during the current session, then exit and - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 83
a power-on password. DriveLock passwords Enable/disable DriveLock; change a DriveLock User or Master password. ✎ DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook. Device security Enable/disable I Ports or diskette drives* I CD-ROM - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 84
any hard drive in the system. Selecting from the Advanced Menu Select Language (or press F2) Boot Options Device Options To Do This Change the Computer Setup language. Enable/disable: I QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 85
hubs. When USB legacy support is enabled: ❖ A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded. ❖ The notebook can start from a bootable hard drive, diskette drive diskette, SuperDisk drive disk, or CD-ROM, CD-RW, or DVD inserted into a drive connected by USB to - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 86
user. To determine whether Compaq Diagnostics is installed: 1. Access the location of the Compaq Diagnostics icons: ❏ In Windows 2000 Professional, select Start > Settings > Control Panel. ❏ In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 87
To install the Compaq Diagnostics utility: I In Windows XP Professional, select Start > Setup Compaq Software icon. Select Compaq Diagnostics > Next button, then follow the instructions on the screen. I In Windows 2000 Professional and Windows XP Home: ❏ If the Setup Compaq Software icon is - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 88
Record scan and open the Compaq Configuration Record window: ❏ In Windows 2000 Professional, select Start > Settings > Control Panel, then select Compaq Configuration Record. ❏ In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance, then - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 89
Compaq Diagnostics window: ❏ In Windows 2000 Professional, select Start > Settings > Control Panel, then select Compaq Diagnostics. ❏ In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance > Compaq device in a selected category. Software Guide 7-11 - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 90
found on each test, and the total run time of each test. ❏ The Error tab lists all errors found on the notebook with their error codes. 8. To save a test report: ❏ Select the Log tab Save button to save a Log tab the report is on the Error tab, select the Error tab Print button. 7-12 Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 91
BIOS (Basic Input Output System) 6-1 boot order. See MultiBoot buffer underrun errors 1-21 C cable lock (optional) 3-15 calibration, battery 2-1 CD accessing Windows Media Player help files 1-7 avoiding Standby and Hibernation while playing 1-1 cancelling autorun while inserting 1-2 Compaq Support - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 92
1-6 playing audio 1-4 playing video 1-5 Restore CDs 6-10 selecting 1-16 software, Easy CD Creator 1-13 software, Windows Media Player 1-4 troubleshooting 1-20 types 1-16 writing to a 1-15 CD Copier 1-20 Central Processing Unit. See CPU (Central Processing Unit) Compaq administrator password changing - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 93
/disabling 3-12 diagnostics utility. See Compaq Diagnostics Digital Audio Easy Access button 1-6 DirectCD 1-16, 1-19 disc, optical. See CD; DVD disk, diskette avoiding Standby and Hibernation while using 2-4 disabling drive for 3-12 displaying contents of 1-1 downloading KBC ROM to 6-7 Disk-at - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 94
, UDF 1-16 settings 1-17, 1-20 source drive vs. destination drive 1-15 troubleshooting 1-20 error message "Playback of Content From this Region..." 1-10 Compaq Diagnostics error tab 7-12 errors buffer underrun 1-21 F family, identifying notebook 6-2 Fault Management alerts 4-2 floppy disk. See - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 95
during a copy procedure 1-15 Network Service Boot 5-3 notebook model, family, type 6-2 notebook serial number 3-14 O operating system installing retail version of 6-11 reinstalling 6-10 optical disc. See CD; DVD P passwords combining 3-3 Compaq vs. Windows 2-9 forgetting 3-2 Software Guide Index-5 - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 96
(emergency shut down procedures) 2-10 resetting the notebook 3-2 Restore CDs installing Intelligent Manageability 4-2 restoring software 6-10 ROM. See system ROM (Read Only Memory) RomPaq defined 6-5 downloading and installing 6-5 RPL (Remote Program Load) protocol 5-3 Index-6 Software Guide - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 97
2-3 shutting down the notebook emergency procedures 2-10 Windows procedures 2-6 sleep button (Windows) 2-9 SoftPaq defined 6-5 downloading and installing 6-8 software Compaq Configuration Record 7-8 Compaq Diagnostics 7-1, 7-8 Computer Setup 7-1, 7-2 Easy CD Creator 1-12 Intelligent Manageability - Compaq Evo n1000c | Compaq Evo Notebook N1000 Series Software Guides Software Gu - Page 98
version of 6-2 downloading and installing 6-5 obtaining updates for 6-4 T telephone numbers for ordering Compaq Support Software CD 6-4 Worldwide Telephone Numbers booklet 3-2 Track-at-once enabling 1-18 turning off the notebook emergency shut down procedures 2-10 Windows shut down procedures
b
Software Guide
Compaq Notebook Computers
Document Part Number: 285558-001
June 2002
This guide provides instructions for using optical drive software
to play, create, and copy to and from CDs and DVDs. Information
about power and security settings and updating software is also
provided. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and to help detect,
solve, and prevent problems.