Compaq Evo n800c Maintenance and Service Guide
Compaq Evo n800c - Notebook PC Manual
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- Compaq Evo n800c | Maintenance and Service Guide - Page 1
b Maintenance and Service Guide Evo Notebook N800c, Evo Notebook N800v, Evo Notebook N800w, and Presario 2800 Mobile PC Series Document Part Number: 268135-003 January 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive - Compaq Evo n800c | Maintenance and Service Guide - Page 2
Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 3
from the Security Menu 2-4 Selecting from the Advanced Menu 2-5 2.2 Using Compaq Diagnostics 2-7 Obtaining, Saving, or Printing Configuration Information 2-7 Obtaining, Saving, or Printing Diagnostic Test Information 2-8 2.3 Troubleshooting Flowcharts 2-10 Maintenance and Service Guide iii - Compaq Evo n800c | Maintenance and Service Guide - Page 4
the Computer for Disassembly 5-4 5.4 Computer Feet 5-9 5.5 Memory Expansion Board 5-9 5.6 Mini PCI Communications Board 5-12 5.7 Connector Cover 5-15 5.8 LED Cover 5-16 5.9 Keyboard 5-18 5.10 Display 5-22 5.11 Top Cover 5-26 5.12 Speaker Assembly 5-31 iv Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 5
Disk Cell RTC Battery 5-42 5.18 System Board 5-44 5.19 Modem Cable 5-49 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country-Specific Requirements B-2 C Screw Listing Index Maintenance and Service Guide v - Compaq Evo n800c | Maintenance and Service Guide - Page 6
advanced modularity, Intel Mobile Pentium 4 processors with SpeedStep technology with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Presario 2800 and Evo Notebook N800 Maintenance and Service Guide 1-1 - Compaq Evo n800c | Maintenance and Service Guide - Page 7
= DVD/CD-RW drive V = DVD-ROM drive 7 Integrated communication M = modem 0 = none C = modem/NIC combination card 8 RAM 51 = 512 MB 38 = 384 MB 25 = 256 MB 12 = 128 MB 9 Operating system 2 = Windows 2000 O = Windows XP Pro E = Windows XP Home 10 SKU# 1-2 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 8
Product Description Table 1-2 Compaq Evo Notebook N800c Models The following Compaq Evo Notebook N800c models feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah lithium ion (Li ion) battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts, labor, and on- - Compaq Evo n800c | Maintenance and Service Guide - Page 9
Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 10
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800C P 200 P5 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France 101 470049-105 470049-132 470049-120 470049-107 470049-108 470049-077 Maintenance and Service Guide 1-5 - Compaq Evo n800c | Maintenance and Service Guide - Page 11
1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor N800c - Compaq Evo n800c | Maintenance and Service Guide - Page 12
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 180 P5 60 W C 51 O Asia Pacific Australia Brazil French Canada Hong Kong Japan Korea Latin 's Republic of China Taiwan United States 470035-292 470035-306 470035-312 470035-276 Maintenance and Service Guide 1-7 - Compaq Evo n800c | Maintenance and Service Guide - Page 13
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France 244 470035-245 470035-247 470035-265 470035-248 470035-249 470035-225 1-8 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 14
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International of China Taiwan United States 470035-196 470035-206 470035-208 470035-191 Maintenance and Service Guide 1-9 - Compaq Evo n800c | Maintenance and Service Guide - Page 15
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 160 X5 20 V C 25 O Asia Pacific Australia Brazil French Canada Hong Kong Japan Korea Latin America 470035 -370 470035-461 470035-464 470035-467 470035-470 470035-473 470035-476 1-10 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 16
Product Description Table 1-3 Compaq Evo Notebook N800v Models The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 1-year warranty on parts and labor N800v P 200 P5 40 - Compaq Evo n800c | Maintenance and Service Guide - Page 17
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSRZ and feature: ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 2-year warranty on parts and labor N800V P 180 P5 40 W C - Compaq Evo n800c | Maintenance and Service Guide - Page 18
Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts and labor N800V 470053-882 Maintenance and Service Guide 1-13 - Compaq Evo n800c | Maintenance and Service Guide - Page 19
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 P5 40 W C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel 470053-757 470053-758 470053-759 470053-760 470053-765 470053-766 1-14 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 20
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 X4 30 V C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel 803 470053-819 470053-820 470053-821 470053-822 470053-823 470053-827 Maintenance and Service Guide 1-15 - Compaq Evo n800c | Maintenance and Service Guide - Page 21
Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts and labor N800v Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 22
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 170 X4 30 V C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel 550 470044-564 470044-565 470044-566 470044-567 470044-568 470044-569 Maintenance and Service Guide 1-17 - Compaq Evo n800c | Maintenance and Service Guide - Page 23
Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 1-year warranty on parts and labor N800v -286 470035-703 470035-195 1-18 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 24
Compaq Evo Notebook N800w Models The following Compaq Evo Notebook N800w models feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 3-year warranty on parts 470052-413 470052-361 Maintenance and Service Guide 1-19 - Compaq Evo n800c | Maintenance and Service Guide - Page 25
following Compaq Evo Notebook N800w models use config. code LDFZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 3-year warranty on parts 470043-585 470043-593 470043-586 1-20 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 26
Compaq Evo Notebook N800w Models (Continued) The following Compaq Evo Notebook N800w models use config. code LDFZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 3-year warranty on parts and Service Guide 1-21 - Compaq Evo n800c | Maintenance and Service Guide - Page 27
device ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 1-year warranty on parts and labor P2800 P 170 P5 30 W C 25 E 281630-001 This model includes a MultiPort 802.11b wireless communication device, MultiBay battery pack, and diskette drive. config. code KSQ1 P2810 P 150 P5 - Compaq Evo n800c | Maintenance and Service Guide - Page 28
following Compaq Presario 2800 models use config. code KSRZ and feature: ■ Diskette drive ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB discrete video memory ■ 2-year warranty on parts and 160 X5 30 W C 25 E Sweden/Finland 470039-466 Maintenance and Service Guide 1-23 - Compaq Evo n800c | Maintenance and Service Guide - Page 29
The following Compaq Presario 2800 models use config. code KSQZ and feature: ■ Diskette drive ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 1-year warranty on parts and labor P2822 P 200 P5 40 W C 51 E Hong Kong 470044-692 1-24 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 30
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2827 P 200 P5 40 W C 25 E Taiwan 470044-697 P2837 P 200 P5 40 V C 25 E Taiwan 470048 -673 P2820 P 190 U5 40 W C 51 E Asia Pacific Korea 470044-580 Thailand 470044-581 470044-579 Maintenance and Service Guide 1-25 - Compaq Evo n800c | Maintenance and Service Guide - Page 31
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2840 P 190 P5 40 W C 51 E Korea 470048-534 P2825 P 190 P5 40 W C 51 E 25 E People's Republic of China 470044-698 P2832 P 190 X4 30 V C 25 E People's Republic of China 470051-464 1-26 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 32
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2820 P 180 U5 40 W C 51 E Asia Pacific Korea 470036-651 Thailand 470037-983 470037-984 P2822 P 180 X5 40 W C 25 E France 470046-890 P2831 P 180 X4 40 W C 25 E Hong Kong 470048-541 Maintenance and Service Guide 1-27 - Compaq Evo n800c | Maintenance and Service Guide - Page 33
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2835 P 180 X4 30 W C 25 E Asia Pacific Hong Kong 470047-511 Thailand 470048-532 470047-509 W C 25 E France 470040-192 P2806 P 170 X4 40 V C 25 E People's Republic of China 470036-655 1-28 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 34
V C 25 E People's Republic of China 470036-654 The following Compaq Presario 2800 models use config. code KSRZ and feature: ■ Diskette drive ■ TouchPad pointing device ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 2-year warranty on parts and labor P2821 P 180 X5 30 W C 51 - Compaq Evo n800c | Maintenance and Service Guide - Page 35
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2811 P 160 X5 30 W C 25 E Belgium Denmark Germany Italy The Netherlands 470034-946 470034- 150 470033-151 470033-152 The Netherlands Norway Sweden/Finland 470033-153 470033-154 470034-317 1-30 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 36
following Compaq Presario 2800 models use config. code KSQZ and feature: ■ Diskette drive ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts and 470054-664 P2851 P 190 X4 30 D C 25 E Korea 470054-663 Maintenance and Service Guide 1-31 - Compaq Evo n800c | Maintenance and Service Guide - Page 37
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2850 P 190 X4 30 D C 12 E Asia Pacific India 470054-660 Thailand 470054-661 470054-659 25 E Taiwan 470044-695 2839 P 180 X4 30 V C 12 E Asia Pacific 470052-501 India 470047-520 1-32 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 38
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2830 P 180 X4 30 D C 25 E Korea 470048-540 P2833 P 180 X4 20 V C 25 E Taiwan Turkey 470048-188 P2835 P 170 X4 30 V C 25 E European International 470044-578 Saudi Arabia 470044-577 Maintenance and Service Guide 1-33 - Compaq Evo n800c | Maintenance and Service Guide - Page 39
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2832 P 170 X4 30 V C 25 E Korea 470046-895 P2829 P 170 X4 30 V C 25 E Taiwan 470046- 470033-264 Korea 470033-266 P2802 P 160 P5 40 W C 51 E People's Republic of China 470033-179 1-34 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 40
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2810 P 160 P5 40 R C 25 E Hong Kong 470033-190 Taiwan 470033-186 P2818 P 160 X5 30 W 979 P2817 P 160 X4 30 W C 25 E France 470040-689 P2813 P 160 X4 30 W C 25 E Hong Kong 470038-960 Maintenance and Service Guide 1-35 - Compaq Evo n800c | Maintenance and Service Guide - Page 41
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2815 P 160 X4 30 V C 25 E Hong Kong 470041-601 Taiwan 470036-659 P2813 P 160 X4 30 R C D C 25 E Asia Pacific 470041-560 Korea 470036-648 P2812 P 160 X4 20 D C 25 E Taiwan 470036-658 1-36 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 42
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2810 P 150 P5 40 W C 51 E Australia 470033-262 P2809 P 150 P5 40 W C 25 E India Republic of China 470033-178 P2802 P 150 X4 30 V C 25 E Hong Kong 470033-200 Taiwan 470033-182 Maintenance and Service Guide 1-37 - Compaq Evo n800c | Maintenance and Service Guide - Page 43
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2805 P 150 X4 30 R C 25 E Australia 470033-267 P2812 P 140 X5 30 W C 25 E Sweden/Finland 40 W C 25 E Asia Pacific 470035-188 P2811 P 140 X4 30 V C 25 E Asia Pacific 470035-189 1-38 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 44
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2801 P 140 X4 30 V C 25 E Hong Kong 470033-205 Taiwan 470033-181 P2800 P 140 X4 30 V C 206 Taiwan 470033-261 470033-180 and 470033-260 P2800 P 140 X4 20 R C 25 E Australia 470033-168 Maintenance and Service Guide 1-39 - Compaq Evo n800c | Maintenance and Service Guide - Page 45
Presario 2800 Models (Continued) The following Compaq Presario 2800 models are available in North America and feature: ■ TouchPad pointing device ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 1-year warranty on parts and labor P2811 P 160 X5 30 W C 25 E Canada (English - Compaq Evo n800c | Maintenance and Service Guide - Page 46
■ Support for one Type I or II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards ■ External 65 W AC adapter with power cord ■ 8-cell lithium ion (Li ion) battery pack ■ 60-, 40-, 30-, or 20-GB high-capacity hard drive, varying by computer model Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 47
hard drive ❏ LS-120 drive ❏ 8-cell battery pack ■ JBL Pro stereo speakers with bass reflex ■ Dolby Digital certified sound ■ Connectors for: ❏ RJ-45 network ❏ RJ-11 modem ❏ Universal Serial Bus ❏ Parallel devices ❏ External monitor ❏ AC power ❏ Stereo line out/headphone ❏ Mono microphone ❏ S-video - Compaq Evo n800c | Maintenance and Service Guide - Page 48
Section 5.3, "Preparing the Computer for Disassembly," for more information). 2. Remove the RTC battery (refer to Section 5.17, "Disk Cell RTC Battery"). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert - Compaq Evo n800c | Maintenance and Service Guide - Page 49
extend battery operating time and conserve power. The computer supports the following power management features: ■ Suspend ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting level of performance ■ Smart battery that provides an accurate battery power gauge ■ Battery calibration - Compaq Evo n800c | Maintenance and Service Guide - Page 50
Product Description 1.5 Computer External Components The external components on the front and right side of the computer are shown in Figure 1-2 and described in Table 1-6. . Figure 1-2. Front and Right Side Components Maintenance and Service Guide 1-45 - Compaq Evo n800c | Maintenance and Service Guide - Page 51
light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. Battery bay Accepts an 8-cell lithium ion (Li ion) battery pack. Hard drive bay Supports the removable primary hard drive. The hard drive is secured to - Compaq Evo n800c | Maintenance and Service Guide - Page 52
. Avoid placing the computer on a blanket, rug, or other flexible surface that may cover the vent area. Infrared port Provides wireless communication between the computer and another infraredequipped device using an infrared beam. Parallel connector Connects a parallel device. Maintenance and - Compaq Evo n800c | Maintenance and Service Guide - Page 53
. Connects stereo speakers, headphones, headset, or television audio. Supports a 32-bit (CardBus) or 16-bit PC Card. Ejects a PC Card from the PC Card slot. Accepts MultiBay devices, such as a diskette drive, optical drive, hard drive, or optional battery pack. 1-48 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 54
Product Description The computer keyboard components are shown in Figure 1-4 and described in Table 1-8. Figure 1-4. Keyboard Components Maintenance and Service Guide 1-49 - Compaq Evo n800c | Maintenance and Service Guide - Page 55
the screen. Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button. Displays the Windows Start menu. Used with hotkeys to perform preset hotkey functions. 1-50 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 56
is the only available power source reaches a low-battery condition. On: Num lock is on and the embedded numeric keypad is enabled. Provide quick access to the Internet. Refer to the Hardware Guide that ships with the computer for information about these buttons. Maintenance and Service Guide 1-51 - Compaq Evo n800c | Maintenance and Service Guide - Page 57
14 Battery power light 15 Power/Suspend light Function Turns on the computer. Use the operating system Shut Down command to turn off the computer. Launches Windows Media Player to play MP3 music. Adjust the volume of the stereo speakers. On: Caps lock is on. Turns on when the hard drive, CD-, or - Compaq Evo n800c | Maintenance and Service Guide - Page 58
. Connector cover Protects the parallel, external monitor, external keyboard/mouse, and USB connectors. Docking connector Connects the computer to an optional port replicator. Maintenance and Service Guide 1-53 - Compaq Evo n800c | Maintenance and Service Guide - Page 59
memory expansion boards. Releases the battery pack from the battery compartment. Accepts an 8-cell lithium ion (Li ion) battery pack. Supports the primary hard drive. The hard drive is secured to the computer by one screw. Secures the hard drive to the computer. 1-54 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 60
5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory expansion board ■ Hard drive ■ Display ■ Keyboard/TouchPad or pointing stick ■ Audio ■ Intel Mobile Pentium 4 processors with SpeedStep technology ■ Fan ■ PC Card - Compaq Evo n800c | Maintenance and Service Guide - Page 61
features two Compaq system management utilities: ■ Computer Setup-A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows. Maintenance and Service Guide 2-1 - Compaq Evo n800c | Maintenance and Service Guide - Page 62
Troubleshooting ■ Compaq Diagnostics-A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP - Compaq Evo n800c | Maintenance and Service Guide - Page 63
any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save system configuration settings to a diskette. Restore system configuration the current session, then exit and restart the computer. Maintenance and Service Guide 2-3 - Compaq Evo n800c | Maintenance and Service Guide - Page 64
Diskette write* ■ CD-ROM or diskette startup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. System IDs Enter identification numbers for the computer, a docking base, and all battery packs in the system. *Not applicable to SuperDisk LS-120 drives. 2-4 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 65
, select Disable.) ■ Enable/disable USB legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.) ■ Set an optional external monitor or overhead projector connected to a video card in a docking base as the primary - Compaq Evo n800c | Maintenance and Service Guide - Page 66
video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the SpeedStep window. (When Disable is selected, the computer runs in Battery quick comprehensive self test on hard drives in the system that support the test features. *Video modes vary even within regions. - Compaq Evo n800c | Maintenance and Service Guide - Page 67
Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. - Compaq Evo n800c | Maintenance and Service Guide - Page 68
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, the checkbox for each test you want to run. 2-8 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 69
Troubleshooting 5. Select a test mode: ❏ Interactive Mode-Provides maximum control over the testing process. You determine whether the test was passed or failed and may be prompted to insert or remove devices. File > Save As, then print the file from your folder. Maintenance and Service Guide 2-9 - Compaq Evo n800c | Maintenance and Service Guide - Page 70
troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning docking station No operating system (OS) loading No OS loading from hard drive, part 1 No OS loading from hard drive, part 2 No OS loading from hard drive, part - Compaq Evo n800c | Maintenance and Service Guide - Page 71
there power? Y Go to Section 2.2, No Power. N Beeps, LEDs, or error messages? Y N Is there video? (no boot) Y N Is the OS loading? Y N Is there sound? Y Check LED board, speaker connections. Go to Section 2.6, No Video. Go to Section 2.9, No OS Loading. Go to Section 2.15, No Audio. N All drives - Compaq Evo n800c | Maintenance and Service Guide - Page 72
Troubleshooting Flowchart 2.2-No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Y Go to Section 2.3, No Power, Part 2. N Power up on AC power? Y *Reset power. N Power up on AC - Compaq Evo n800c | Maintenance and Service Guide - Page 73
Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from Section 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging, moving it to another computer, or replacing it. N Power on? Y Replace power supply ( - Compaq Evo n800c | Maintenance and Service Guide - Page 74
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in computer and at power source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different outlet - Compaq Evo n800c | Maintenance and Service Guide - Page 75
Power, Part 4 Continued from Section 2.4, No Power, Part 3. Troubleshooting Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power to prevent shorting out among components. Maintenance and Service Guide 2-15 - Compaq Evo n800c | Maintenance and Service Guide - Page 76
after each replacement. 1. Cable between notebook and computer display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board N N Video OK? Try another display. Internal and external video OK? Replace system board. Y Y Done Done 2-16 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 77
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Go to "A" in Section 2.6, No Video, Part 1. Y Video OK? N Check that - Compaq Evo n800c | Maintenance and Service Guide - Page 78
applicable) Nonfunctioning Docking Station. Reseat power cord in docking station and power outlet. Check voltage setting on docking station. Reset monitor cable connector at docking station. Y Docking station operating? N Remove notebook, reseat all internal parts, and replace any damaged items in - Compaq Evo n800c | Maintenance and Service Guide - Page 79
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS Loading.* Reseat power cord in docking station and power outlet. No OS loading from hard drive, go to Section 2.10. No OS loading from diskette drive, go to Section 2.13. No OS loading from CD- or DVD-ROM drive, go to Section - Compaq Evo n800c | Maintenance and Service Guide - Page 80
Troubleshooting Flowchart 2.10-No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? N N Boot from CD? Y Check the setup utility for correct booting - Compaq Evo n800c | Maintenance and Service Guide - Page 81
, then format hard drive to bootable C:\ prompt. Hard drive formatted? Y Format hard drive and bring to a bootable Y C:\ prompt. Computer booted? N Go to Section 2.12, No OS Loading from Hard Drive, Part 3. Load OS using Restore CD (if applicable). Maintenance and Service Guide 2-21 - Compaq Evo n800c | Maintenance and Service Guide - Page 82
Troubleshooting Flowchart 2.12-No OS Loading from Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. N System files on hard drive? Y Install OS and reboot. Y Virus on hard drive? N Run SCANDISK and check for bad sectors. N Can bad sectors be fixed? Y Clean - Compaq Evo n800c | Maintenance and Service Guide - Page 83
. Y Check diskette for system files. Try different diskette. Y Nonsystem disk error? N 1. Replace diskette drive. 2. Replace system board. Y OS loading? N Done Change boot priority using the setup utility. Go to Section 2.17, Nonfunctioning Device. Maintenance and Service Guide 2-23 - Compaq Evo n800c | Maintenance and Service Guide - Page 84
Troubleshooting Flowchart 2.14-No OS Loading from CD- or DVD-ROM Drive No OS Loading from CD- or DVD-ROM Drive. Disc in drive? N Y Y N Bootable disc in drive? Install bootable disc and reboot computer. Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? N Done Y - Compaq Evo n800c | Maintenance and Service Guide - Page 85
Troubleshooting Flowchart 2.15-No Audio, Part 1 Y No Audio. Turn up audio internally or externally. Audio? Done N Y Notebook in docking station (if applicable)? N Undock N Internal audio? Y Go to Section 2.16, No Audio, Part 2. Go to Section 2.16, No Audio, Part 2. Replace the following - Compaq Evo n800c | Maintenance and Service Guide - Page 86
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from Section 2.15, No Audio, Part 1. N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio board - Compaq Evo n800c | Maintenance and Service Guide - Page 87
broken pins or other damage. Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Possible bad hard drive. Replace drive. Possible bad NIC. Replace card. If integrated NIC, replace system board. Fix or replace broken - Compaq Evo n800c | Maintenance and Service Guide - Page 88
operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 89
Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-29 - Compaq Evo n800c | Maintenance and Service Guide - Page 90
or have jack activated. Digital line? Connect to nondigital line. N N Y NIC/modem configured in OS? Y Reload drivers and OK? reconfigure. N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace - Compaq Evo n800c | Maintenance and Service Guide - Page 91
for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1). Figure 3-1. Serial Number Location Maintenance and Service Guide 3-1 - Compaq Evo n800c | Maintenance and Service Guide - Page 92
Illustrated Parts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components 3-2 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 93
Computer System Major Components Item 1 Description Spare Part Number Displays Contain parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001 286872-001 286871-001 - Compaq Evo n800c | Maintenance and Service Guide - Page 94
Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-4 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 95
models Contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models Includes: 285261-001 286868-001 Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield TouchPad bracket Display assembly release Left display support Fan channel - Compaq Evo n800c | Maintenance and Service Guide - Page 96
Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-6 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 97
Spanish Norwegian Portuguese Russian Slovakian Spanish Swedish Swiss Taiwanese Thai Turkish U.K. English U.S. English Spare Part Number 285280-AD1 285280-161 285280-091 285280-131 285280-251 285280-231 285280-071 AB1 285281-281 285281-141 285281-031 285281-001 Maintenance and Service Guide 3-7 - Compaq Evo n800c | Maintenance and Service Guide - Page 98
Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-8 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 99
20 GB Hard drive bezels Hard drive bezel with silver finish for use with Presario 2800 models Hard drive bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models TouchPad TouchButton boards For Dual Point (TouchPad and Point Stick) For TouchPad only Spare Part Number 322504 - Compaq Evo n800c | Maintenance and Service Guide - Page 100
Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-10 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 101
Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item 10 11 12 13 14a Description Speaker assembly Fan Disk cell RTC battery processor Thermal pad Miscellaneous Cable Kit, includes: Modem cable Spare Part Number 285266-001 322499-001 198718-001 322507-001 308420- - Compaq Evo n800c | Maintenance and Service Guide - Page 102
Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-12 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 103
models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 MultiBay devices Diskette drive 24X Max CD-ROM drive 24X Max CD-RW drive 16X Max CD-RW drive 8X Max CD-RW drive 8X Max DVD-ROM drive 24X Max DVD-ROM/CD-RW combination drive 8X - Compaq Evo n800c | Maintenance and Service Guide - Page 104
Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-14 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 105
finish (Evo Notebook N800c, N800v, and N800w models) Mini PCI communications boards Modem, type III, mini PCI, 56 Kbps (United States) Modem, type III, mini PCI, 56 Kbps (International) Modem, type III, mini PCI, 56 Kbps Memory expansion boards 1024 MB 512 MB 256 MB 128 MB Spare Part Number 322500 - Compaq Evo n800c | Maintenance and Service Guide - Page 106
Illustrated Parts Catalog 3.3 Miscellaneous Plastics/Hardware Kit Components Figure 3-3. Miscellaneous Plastics/Hardware Kit Components 3-16 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 107
Part Number 286868-001 (contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Item 1 2 3 4 5 Description Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield 6 Display release assembly 7 Left display support 8 Fan - Compaq Evo n800c | Maintenance and Service Guide - Page 108
Illustrated Parts Catalog 3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices 3-18 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 109
/CD-RW combination drive Hard drives 60 GB 40 GB 40 GB (does not include hard drive bezel) 30 GB 20 GB Diskette drive Spare Part Number 285282-001 301244-001 285284-001 285283-001 301294-001 285285-001 285277-001 285276-001 301245-001 285275-001 285274-001 285278-001 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 110
cover 802.11b Wireless Local Area Network (LAN) MultiPort Module with cover Logo Kit Port replicators Advanced Port Replicator Common Port Replicator Power cord, 2-wire Australian Chinese International 174120-011 174120-AA1 174120-002 Swiss U.K. English U.S. English Spare Part Number 287515-001 - Compaq Evo n800c | Maintenance and Service Guide - Page 111
illustrated) (Continued) Description Spare Part Number Power cord, 3-wire Australian Chinese International includes the following screws; refer to Appendix C, "Screw Listing," for more information on screw specifications and usage.) 285290-001 ■ Phillips M3.0 × 4.0 ■ Phillips M2.5 × 9.0 - Compaq Evo n800c | Maintenance and Service Guide - Page 112
and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Tool kit (includes connector removal tool, loopback plugs, and case utility tool) Maintenance and Service Guide 4-1 - Compaq Evo n800c | Maintenance and Service Guide - Page 113
from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Cables must be handled - Compaq Evo n800c | Maintenance and Service Guide - Page 114
have at least one inch of shock-proof foam. ■ Avoid dropping drives from any height onto any surface. ■ After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag. ■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers - Compaq Evo n800c | Maintenance and Service Guide - Page 115
provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge -sensitive parts in their containers until the parts arrive at static-free workstations. ■ Place items on a grounded surface before removing items - Compaq Evo n800c | Maintenance and Service Guide - Page 116
components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - Compaq Evo n800c | Maintenance and Service Guide - Page 117
Removal and Replacement Preliminaries 4.7 straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at cords of one-megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service - Compaq Evo n800c | Maintenance and Service Guide - Page 118
tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V ✎ A product can be degraded by as little as 700 volts. Maintenance and Service Guide 4-7 - Compaq Evo n800c | Maintenance and Service Guide - Page 119
Removal and Replacement Preliminaries Table 4-2 lists the shielding protection provided by antistatic bags and floor mats. Table 4-2 Static- -loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V 4-8 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 120
and Replacement Procedures This chapter provides removal and replacement procedures. Phillips P1 screws are removed during disassembly. There are 48 screws, in nine different sizes, that must be removed, replaced, and loosened when servicing the computer. Make special note of each screw size and - Compaq Evo n800c | Maintenance and Service Guide - Page 121
Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Section 5.3 Table 5-1 Disassembly Sequence Chart Description Preparing the computer for disassembly Battery pack # of Screws Removed 0 5-2 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 122
Fan 5.16 Processor 5.17 Disk cell RTC battery 5.18 System board 5.19 Modem cable # of Screws Removed 0 1 to remove hard drive 2 to separate hard drive bezel from hard drive 0 1 loosened 1 loosened 2 2 2 to remove keyboard shield 4 16 0 2 4 4 loosened 0 0 5 0 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 123
1 toward the back of the computer (Figure 5-2). c. Use the notch in the battery bay to slide the battery pack out of the battery bay 2. d. Remove the battery pack. Figure 5-2. Removing the Battery Pack Reverse the above procedures to install the battery pack. 5-4 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 124
Part Number Information Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 Reverse the above procedures to install the battery bezel. Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 125
and Replacement Procedures 5. Remove the MultiBay device by following these steps: a. Turn the in the MultiBay device to slide the device out of the MultiBay 2. d. Remove the MultiBay device. Figure 5-4. Removing a MultiBay Device Reverse the above procedures to install a MultiBay device. 5-6 - Compaq Evo n800c | Maintenance and Service Guide - Page 126
up with the left side facing forward. b. Remove the PM3.0 × 4.0 hard drive retention screw 1 (Figure 5-5). c. Slide the hard drive forward 2 to unseat the hard drive connector from the system board. d. Remove the hard drive. Figure 5-5. Removing the Hard Drive Maintenance and Service Guide 5-7 - Compaq Evo n800c | Maintenance and Service Guide - Page 127
hard drive bezel forward to separate it from the hard drive 2. Figure 5-6. Removing the Hard Drive Bezel Hard Drive Bezel Spare Part Number Information Hard drive bezel with silver finish for use with Presario 2800 models Hard drive bezel with carbon finish for use with Evo Notebook N800c, N800v - Compaq Evo n800c | Maintenance and Service Guide - Page 128
feet attach to the base enclosure as illustrated in Figure 5-7. Figure 5-7. Replacing the Computer Feet 5.5 Memory Expansion Board 1024 MB 512 MB 256 MB 128 MB Memory Expansion Boards Spare Part Number Information 322508-001 285273-001 285272-001 285271-001 Maintenance and Service Guide 5-9 - Compaq Evo n800c | Maintenance and Service Guide - Page 129
finish for Evo Notebook N800c, N800v, and N800w models. These covers are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. 5-10 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 130
board 1. The board tilts up at a 45-degree angle (Figure 5-9). 7. Remove the board by pulling it away from the connector at a 45-degree angle 2. Figure 5-9. Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board. Maintenance and Service Guide 5-11 - Compaq Evo n800c | Maintenance and Service Guide - Page 131
Board Mini PCI Communication Boards Spare Part Number Information U.S. modem International modem 285286-001 285287-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 5-12 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 132
finish for Evo Notebook N800c, N800v, and N800w models. These covers are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. Maintenance and Service Guide 5-13 - Compaq Evo n800c | Maintenance and Service Guide - Page 133
spare part number is 285268-001. 7. Spread the retaining tabs to release the mini PCI communications board 2. The board tilts up at a 45-degree angle. 8. Remove the board by pulling it away from the connector at a 45-degree angle 3. Figure 5-11. Removing a Mini PCI - Compaq Evo n800c | Maintenance and Service Guide - Page 134
285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two PM2.0 × 5.5 screws 1 that secure the - Compaq Evo n800c | Maintenance and Service Guide - Page 135
and Replacement Procedures 5.8 LED Cover LED Cover Spare Part Number Information LED cover 288503-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two black PM2.0 × 10.0 screws that secure the - Compaq Evo n800c | Maintenance and Service Guide - Page 136
Removal and Replacement Procedures 6. Use a flat-bladed tool to pry forward on the four clips on into the right notch and lift the right side of the LED cover 5. 11. Remove the LED cover 6. Figure 5-14. Removing the LED Cover Reverse the above procedure to install the LED cover. Maintenance and - Compaq Evo n800c | Maintenance and Service Guide - Page 137
Removal and Replacement Procedures 5.9 Keyboard Keyboards Spare Part Number Information Keyboards (for use with TouchPad models only) Arabic Belgian Brazilian Chinese Czech Danish French -101 285281-111 285281-AB1 285281-281 285281-141 285281-031 285281-001 5-18 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 138
and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.8). 3. Lift the back edge of the keyboard 1 (Figure 5-15). 4. Slide the 3 until it rests on the palm rest. Figure 5-15. Releasing the Keyboard Maintenance and Service Guide 5-19 - Compaq Evo n800c | Maintenance and Service Guide - Page 139
screws 1 that secure the keyboard shield to the base enclosure (Figure 5-16). 7. Remove the keyboard shield 2. Figure 5-16. Removing the Keyboard Shield ✎ The keyboard shield is included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. 5-20 Maintenance and - Compaq Evo n800c | Maintenance and Service Guide - Page 140
and Replacement Procedures 8. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board (Figure 5-17). 9. Remove the keyboard. Figure 5-17. Removing the Keyboard Reverse the above procedure to install the keyboard. Maintenance and - Compaq Evo n800c | Maintenance and Service Guide - Page 141
Removal and Replacement Procedures 5.10 Display Displays Spare Part Number Information Contain parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001 286872-001 286871-001 - Compaq Evo n800c | Maintenance and Service Guide - Page 142
Removal and Replacement Procedures 4. Remove the two PM2.5 × 9.0 screws that secure the display hinges to the base enclosure (Figure 5-18). Figure 5-18. Removing the Display Screws Maintenance and Service Guide 5-23 - Compaq Evo n800c | Maintenance and Service Guide - Page 143
Procedures 5. Position the computer so the front faces forward and open the computer. 6. Disconnect the display video 1 and display inverter 2 cables from the system board (Figure 5-19). 7. Remove the two PM2.0 × 10.0 screws 3 that secure the display hinges to the base enclosure. 8. Lift the - Compaq Evo n800c | Maintenance and Service Guide - Page 144
hinge covers are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. ✎ Install the hinge covers on the display before installing the display on the base enclosure. Reverse the above procedure to install the display. Maintenance and Service Guide 5-25 - Compaq Evo n800c | Maintenance and Service Guide - Page 145
Removal and Replacement Procedures 5.11 Top Cover Top Cover Spare Part Number Information For Dual Point (TouchPad and Point Stick; for use only with Evo Notebook N800w models) For Dual Point (TouchPad and Point Stick; for use only with Evo Notebook N800c and Evo Notebook N800v models) For - Compaq Evo n800c | Maintenance and Service Guide - Page 146
.0 × 4.0 screw 2 securing the top cover to the base enclosure in the hard drive bay. ✎ Do not remove the screw in the middle of the hard drive bay 3. Figure 5-21. Removing the Top Cover Screws 5. Turn the computer top side up with the rear panel facing forward. Maintenance and Service Guide 5-27 - Compaq Evo n800c | Maintenance and Service Guide - Page 147
TouchPad cable is connected and disconnect the TouchPad cable 3 from the system board. 8. Disconnect the speaker cable 4 from the system board. Figure 5-22. Disconnecting the Drive Activity Light/Battery Power Light, TouchPad, and Speaker Cables 5-28 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 148
and Replacement Procedures 9. Remove the following screws: a. Two PM2.0 × 5.5 screws 1 that secure the top cover to the base enclosure on the top cover to the base enclosure through the plastic tabs on the top cover Figure 5-23. Removing the Top Cover Screws Maintenance and Service Guide 5-29 - Compaq Evo n800c | Maintenance and Service Guide - Page 149
Removal and Replacement Procedures 10. Remove the top cover (Figure 5-24). Figure 5-24. Removing the Top Cover Reverse the above procedure to install the top cover. 5-30 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 150
and Replacement Procedures 5.12 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 285266-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display - Compaq Evo n800c | Maintenance and Service Guide - Page 151
and Replacement Procedures 3. Route the drive activity light/battery power light cable and speaker cable out of the retaining clips in the top cover 1 and 2 (Figure 5-25). 4. Remove the strip of tape 3 that secures the speaker assembly and TouchPad cables to the top cover and TouchPad assembly - Compaq Evo n800c | Maintenance and Service Guide - Page 152
number 285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section - Compaq Evo n800c | Maintenance and Service Guide - Page 153
secure the display release assembly to the top cover (Figure 5-26). 4. Lift the display release assembly straight up 2 and remove it from the top cover. Figure 5-26. Removing the Display Release Assembly Reverse the above procedure to install the display release assembly. 5-34 Maintenance and - Compaq Evo n800c | Maintenance and Service Guide - Page 154
5.14 TouchPad TouchPad and TouchButton Board Spare Part Number Information TouchPad TouchButton board for Dual Point TouchButton board for TouchPad 285258-001 285259-001 285260-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section - Compaq Evo n800c | Maintenance and Service Guide - Page 155
Replacement Procedures 2. Remove the four PM2.0 × 4.0 screws 1 that secure the TouchPad bracket to the top cover (Figure 5-27). toward the back of the top cover 3. 5. Lift the TouchPad bracket straight up 4 and remove it. Figure 5-27. Removing the TouchPad 5-36 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 156
1 and the TouchButton board 2 from the top cover (Figure 5-28). ✎ The TouchPad cables are part of the TouchButton board. Figure 5-28. Removing the TouchPad and the TouchButton Board Reverse the above procedure to install the TouchPad and the TouchButton board. Maintenance and Service Guide 5-37 - Compaq Evo n800c | Maintenance and Service Guide - Page 157
Fan Spare Part Number Information Fan 322499-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section 5.10) d. Top cover (Section 5.11) 5-38 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 158
secure the fan to the processor mounting bracket. ✎ These screws are secured to the fan and should not be removed. 4. Lift the fan straight up to remove it from the base enclosure 3. Figure 5-29. Removing the Fan Reverse the above procedure to install the fan. Maintenance and Service Guide 5-39 - Compaq Evo n800c | Maintenance and Service Guide - Page 159
in which it was removed. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section 5.10) d. Top cover (Section 5.11) e. Fan (Section 5.15) 5-40 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 160
1 one-half turn counterclockwise (Figure 5-30). 3. Lift the processor straight up and remove it 2. ✎ Make sure the gold triangle 3 is in the lower right corner when installing the processor. Figure 5-30. Removing the Processor Reverse the above procedure to install the processor. Maintenance and - Compaq Evo n800c | Maintenance and Service Guide - Page 161
and Replacement Procedures 5.17 Disk Cell RTC Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 198718-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.8) b. Keyboard and shield (Section - Compaq Evo n800c | Maintenance and Service Guide - Page 162
Procedures 2. Use a flat-bladed tool to release the RTC battery from its socket 1 (Figure 5-31). 3. Remove the RTC battery 2. Figure 5-31. Removing the Disk Cell RTC Battery ✎ When replacing an RTC battery, insert the battery with the "+" sign facing up. Maintenance and Service Guide 5-43 - Compaq Evo n800c | Maintenance and Service Guide - Page 163
Removal and Replacement Procedures 5.18 System Board System Boards Spare Part Number Information With the ATI Mobile Radeon 9000 graphics controller for use only with the 90-watt AC adapter 64-MB of video memory 32-MB of video memory With the ATI Mobile Radeon 9000 graphics controller 64-MB of - Compaq Evo n800c | Maintenance and Service Guide - Page 164
Procedures 3. Remove the two PM2.0 × 8.0 screws 1 that secure the left 2 and right 3 display supports to the base enclosure (Figure 5-32). 4. Remove the left and right display supports from the base enclosure. Figure 5-32. Removing the Display Supports Maintenance and Service Guide 5-45 - Compaq Evo n800c | Maintenance and Service Guide - Page 165
either end that fit around two tabs 3 on the display support. The fan channel is included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001 (Figure 5-33). Figure 5-33. Replacing the Fan Channel on the Right Display Support 5-46 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 166
board to the base enclosure on either side of the MultiBay connector (Figure 5-34). 6. Remove the two PM2.0 × 8.0 screws 2 that secure the system board to the base enclosure through the processor support bracket. Figure 5-34. Removing the System Board Screws Maintenance and Service Guide 5-47 - Compaq Evo n800c | Maintenance and Service Guide - Page 167
board rests at an angle (Figure 5-35). 8. Slide the system board forward at an angle 3 and remove it from the base enclosure. 9. Remove the PC Card bezel 4 from the system board. Figure 5-35. Removing the System Board Reverse the above procedure to install the system board. 5-48 Maintenance and - Compaq Evo n800c | Maintenance and Service Guide - Page 168
Cable Kit, spare part number 285268-001. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: Fan (Section 5.15) f. System board (Section 5.18) 2. Turn the system board bottom side up with the rear panel facing forward. Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 169
on the system board, disconnect the modem cable from the modem 1 (Figure 5-36). 4. Disconnect the modem cable from the system board 2. 5. Remove the modem cable. Figure 5-36. Removing the Modem Cable When installing the modem cable, route the cable as shown in Figure 5-36. 5-50 Maintenance and - Compaq Evo n800c | Maintenance and Service Guide - Page 170
, 1 memory expansion board 6.40 lb 5.45 lb Stand-alone power requirements Nominal operating voltage Average operating power Peak operating power Power in Suspend mode Power in Hibernation mode 14.8 VDC 15.8 W 38 W < 800 mW < 100 mW 3.3 cm 31.7 cm 25.0 cm 2.92 kg 2.47 kg Maintenance and Service - Compaq Evo n800c | Maintenance and Service Guide - Page 171
Specifications Table 6-1 Computer (Continued) Temperature Operating Nonoperating 50° to 95° F 14° to 140° F 10° to 35° C -10° to 60° C safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 172
Specifications Table 6-2 15.0-inch UXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 9.00 in 11.94 in 15.0 in up to 16.8 million 150:1 120+ nit typical Edge - Compaq Evo n800c | Maintenance and Service Guide - Page 173
Specifications Table 6-3 15.0-inch SXGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 9.00 in 11.94 in 15.0 in up to 16.8 million 150:1 120+ nit typical Edge - Compaq Evo n800c | Maintenance and Service Guide - Page 174
Specifications Table 6-4 15.0-inch XGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 9.00 in 11.94 in 15.0 in up to 16.8 million 150:1 120+ nit typical Edge - Compaq Evo n800c | Maintenance and Service Guide - Page 175
Specifications Table 6-5 14.1-inch XGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 11.22 in 8.46 in 14.1 in up to 16.8 million 150:1 120+ nits typical Edge - Compaq Evo n800c | Maintenance and Service Guide - Page 176
16 63 16,383 16 63 16,383 16 63 16,383 16 63 11 GB = 1,073,741,824 bytes. 2System capability may differ. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. Maintenance and Service Guide 6-7 - Compaq Evo n800c | Maintenance and Service Guide - Page 177
Specifications Table 6-6 Hard Drives (Continued) 60 GB 40 GB 30 GB ,824 bytes. 2System capability may differ. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. 6-8 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 178
Specifications Table 6-7 Diskette Drive Diskette size Light Height Bytes per sector Sectors per track High density Low density Tracks per side High density Low density Read/ On system 0.5 in (12.7 mm) 512 18 (1.44 MB) 9 80 80 2 3 to 6 ms 95 to 174 ms 15 ms 100 ms Maintenance and Service Guide 6-9 - Compaq Evo n800c | Maintenance and Service Guide - Page 179
only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge 0.59 in 1.5 cm 12 cm, 8 cm 0.047 in 1.2 mm 1.6 µm < 150 ms < 300 ms 128 KB 150 KB/s at 1X 1500 to 3600 KB/s (10X to 24X) 16.66 KB/s < 8 seconds < 4 seconds 6-10 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 180
Specifications Table 6-9 DVD-ROM Drive Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Max 24X CD Max 8X DVD Normal IO Mode 4 (single burst) Startup time Stop time DVD-5, DVD-9, DVD-10 - Compaq Evo n800c | Maintenance and Service Guide - Page 181
Specifications Table 6-10 CD-RW Drive Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) Startup time Stop time 0.59 in 0.47 in 0.74 µm - Compaq Evo n800c | Maintenance and Service Guide - Page 182
Specifications Weight Power supply Rated input voltage Rated input current Rated frequency Table 6-11 External AC Adapter 0.45 lb 0.21 kg 90 to 264 VAC (auto-switching) < 60 W 50 to 60 Hz Table 6-12 8-cell, Li ion Battery mm 0.43 kg 10 to 40° C -20 to 60° C Maintenance and Service Guide 6-13 - Compaq Evo n800c | Maintenance and Service Guide - Page 183
, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5. 6-14 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 184
optical drive) IRQ15 System use ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 185
Specifications Table 6-15 System I/O Addresses I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 controller Unused NMI enable/real time clock Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 6-16 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 186
Specifications Table 6-15 System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - fixed disk controller Unused Joystick (decoded in ESS1688) Unused Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Maintenance and Service Guide 6-17 - Compaq Evo n800c | Maintenance and Service Guide - Page 187
FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1) 6-18 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 188
Specifications Table 6-16 System Memory Map Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 189
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 13 5 7 2468 Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - Compaq Evo n800c | Maintenance and Service Guide - Page 190
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground A-2 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 191
Connector Pin Assignments Table A-4 S-Video Pin Signal 1 Ground (Y) 2 Ground (C) Pin Signal 3 Y-Luminance (Intensity) 4 C-Chrominance (Color) Maintenance and Service Guide A-3 - Compaq Evo n800c | Maintenance and Service Guide - Page 192
13 14 15 16 17 18-25 Signal Acknowledge* Busy Paper out Select Auto line feed* Error* Initialize printer* Select in* Signal ground A-4 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 193
10 5 Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-5 - Compaq Evo n800c | Maintenance and Service Guide - Page 194
Connector Pin Assignments Table A-7 Stereo Speaker/Headphone Pin Signal 1 Audio out 1 2 Pin Signal 2 Ground Table A-8 Microphone Pin Signal 1 Audio in 1 2 Pin Signal 2 Ground A-6 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 195
other countries must meet the requirements of the country where the computer is used. For more information on power cord set requirements, contact a Compaq authorized reseller or service provider. General Requirements The requirements listed below are applicable to all countries: ■ The length of the - Compaq Evo n800c | Maintenance and Service Guide - Page 196
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy VDE IMQ METI KEMA NEMKO SEMKO SEV Applicable Note Number 1 1 1 2 1 1 1 1 1 3 1 1 1 1 B-2 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 197
cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord flexible cord, and cord - Compaq Evo n800c | Maintenance and Service Guide - Page 198
C Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 285290-001. Maintenance and Service Guide C-1 - Compaq Evo n800c | Maintenance and Service Guide - Page 199
Screw Listing Table C-1 Phillips M3.0 × 4.0 Screw Color Qty. Length Black 3 4.0 mm Where used: One screw that secures the hard drive to the computer (documented in Section 5.3) Thread 3.0 mm Head Width 5.0 mm Figure C-1. Phillips M3.0 × 4.0 Screw Location C-2 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 200
C-1 Phillips M3.0 × 4.0 Screw (Continued) Color Qty. Length Thread Black 3 4.0 mm 3.0 mm Where used: Two screws that secure the hard drive bezel to the hard drive (documented in Section 5.3) Head Width 5.0 mm Figure C-2. Phillips M3.0 × 4.0 Screw Locations Maintenance and Service Guide C-3 - Compaq Evo n800c | Maintenance and Service Guide - Page 201
Where used: Two screws that secure the connector cover to the computer (documented in Section 5.7) Head Width 4.0 mm Figure C-3. Phillips M2.0 × 5.5 Screw Locations C-4 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 202
the system board to the base enclosure on each side of the MultiBay connector (documented in Section 5.18) Figure C-4. Phillips M2.0 × 5.5 Screw Locations Maintenance and Service Guide C-5 - Compaq Evo n800c | Maintenance and Service Guide - Page 203
screws that secure the LED cover to the computer (documented in Section 5.8) Thread 2.0 mm Head Width 4.0 mm Figure C-5. Phillips M2.0 × 10.0 Screw Locations C-6 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 204
screws that secure the display hinge covers and display assembly to the computer (documented in Section 5.10) Figure C-6. Phillips M2.0 × 10.0 Screw Locations Maintenance and Service Guide C-7 - Compaq Evo n800c | Maintenance and Service Guide - Page 205
Where used: Two screws that secure the keyboard shield to the computer (documented in Section 5.9) Head Width 4.0 mm Figure C-7. Phillips M2.0 × 4.0 Screw Locations C-8 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 206
Head Qty. Length Thread Width Gold 13 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the top cover to the base enclosure in the hard drive bay (documented in Section 5.11) Figure C-8. Phillips M2.0 × 4.0 Screw Locations Maintenance and Service Guide C-9 - Compaq Evo n800c | Maintenance and Service Guide - Page 207
Qty. Length Thread Width Gold 13 4.0 mm 2.0 mm 4.0 mm Where used: 1 Two screws that secure the top cover to the base enclosure near the fan assembly (documented in Section 5.11) 2 Two screws that secure the top cover to the base enclosure through the rear panel (documented in Section 5.11) Figure - Compaq Evo n800c | Maintenance and Service Guide - Page 208
screw that secures the speaker assembly to the top cover (documented in Section 5.12) Head Width 4.0 mm Figure C-10. Phillips M2.0 × 4.0 Screw Locations Maintenance and Service Guide C-11 - Compaq Evo n800c | Maintenance and Service Guide - Page 209
: Two screws that secure the display release assembly to the top cover (documented in Section 5.13) Figure C-11. Phillips M2.0 × 4.0 Screw Locations C-12 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 210
screws that secure the TouchPad bracket to the top cover (documented in Section 5.14) Head Width 4.0 mm Figure C-12. Phillips M2.0 × 4.0 Screw Locations Maintenance and Service Guide C-13 - Compaq Evo n800c | Maintenance and Service Guide - Page 211
that secure the display assembly to the computer through the rear panel (documented in Section 5.10) Figure C-13. Phillips M2.5 × 9.0 Screw Locations C-14 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 212
the top cover to the base enclosure through the bottom of the computer (documented in Section 5.11) Figure C-14. Phillips M2.0 × 8.0 Screw Locations Maintenance and Service Guide C-15 - Compaq Evo n800c | Maintenance and Service Guide - Page 213
that secure the top cover to the base enclosure (documented in Section 5.11) Head Width 4.0 mm Figure C-15. Phillips M2.0 × 8.0 Screw Locations C-16 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 214
Screw (Continued) Color Qty. Length Head Thread Width Black 14 8.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the left and right display supports to the base enclosure (documented in Section 5.18) Figure C-16. Phillips M2.0 × 8.0 Screw Locations Maintenance and Service Guide C-17 - Compaq Evo n800c | Maintenance and Service Guide - Page 215
. Length Head Thread Width Black 14 8.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the system board to the base enclosure through the processor support bracket (documented in Section 5.18) Figure C-17. Phillips M2.0 × 8.0 Screw Locations C-18 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 216
54, 5-4 battery specifications 6-13 battery, real time clock (RTC) removal 5-42 spare part number 3-11, 5-42 bottom components 1-53 C cables, service considerations 4-2 caps lock light 1-52 CD-ROM drive OS loading problems 2-24 specifications 6-10 CD-RW drive, specifications 6-12 Compaq Diagnostics - Compaq Evo n800c | Maintenance and Service Guide - Page 217
1-50 D DC power jack 1-48 design overview 1-55 diagnostics configuration information 2-7 test information 2-8 digital audio button 1-52 disassembly sequence chart 5-2 diskette drive OS loading problems 2-23 spare part number 3-13, 3-19 specifications 6-9 display illustrated 3-2 removal 5-22 spare - Compaq Evo n800c | Maintenance and Service Guide - Page 218
fan channel illustrated 3-16 removal 5-46 features 1-41 feet illustrated 3-16 locations 5-9 Fn key 1-50 front components 1-45 function keys 1-50 G grounding equipment and methods 4-6 H hard drive OS loading problems 2-20 removal 5-7, 5-8 spare part numbers 3-9, 3-19 specifications 6-7 hard drive - Compaq Evo n800c | Maintenance and Service Guide - Page 219
1-50 num lock light 1-51 numeric keypad 1-50 O operating system loading, troubleshooting 2-19 optical drive, spare part numbers 3-13, 3-19 P packing precautions 4-4 parallel connector location 1-47 pin assignments A-4 parts catalog 3-1 password, clearing 1-43 Index-4 Maintenance and Service Guide - Compaq Evo n800c | Maintenance and Service Guide - Page 220
PC Card bezel illustrated 3-16 removal 5-48 PC Card eject button 1-48 PC Card slot 1-48 PC Card slot space saver 3-16 plastic parts 4-2 pointing device, troubleshooting 2-29 port replicators, spare part numbers 3-20 power button 1-52 power cord, spare part numbers 3-20, 3-21 power light 1-51 power - Compaq Evo n800c | Maintenance and Service Guide - Page 221
removal 5-26 spare part numbers 3-9, 5-26 TouchButton board removal 5-35 spare part numbers 3-9, 5-35 TouchPad location 1-52 removal 5-35 spare part number 3-9, 5-35 TouchPad bracket illustrated 3-16 removal 5-36 TouchPad buttons 1-52 transporting precautions 4-4 troubleshooting audio 2-25 Compaq
b
Maintenance and Service Guide
Evo Notebook N800c,
Evo Notebook N800v,
Evo Notebook N800w, and
Presario 2800 Mobile PC Series
Document Part Number: 268135-003
January 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.