Compaq Evo n800v Maintenance and Service Guide

Compaq Evo n800v - Notebook PC Manual

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  • Compaq Evo n800v | Maintenance and Service Guide - Page 1
    b Maintenance and Service Guide Evo Notebook N800c, Evo Notebook N800v, Evo Notebook N800w, and Presario 2800 Mobile PC Series Document Part Number: 268135-003 January 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive
  • Compaq Evo n800v | Maintenance and Service Guide - Page 2
    Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 3
    1.1 Models 1-2 1.2 Features 1-41 1.3 Clearing a Password 1-43 1.4 Power Management 1-44 1.5 Computer External Components 1-45 1.6 Design Overview 1-55 2 Troubleshooting 2.1 Computer Setup and Diagnostics Utilities 2-1 Selecting Computer Setup or Compaq Diagnostics 2-1 Selecting from the File
  • Compaq Evo n800v | Maintenance and Service Guide - Page 4
    Mass Storage Devices 3-18 3.5 Miscellaneous 3-20 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Removable Drives 4-3 4.4 Preventing Electrostatic Damage 4-4 4.5 Packaging and
  • Compaq Evo n800v | Maintenance and Service Guide - Page 5
    Release Assembly 5-33 5.14 TouchPad 5-35 5.15 Fan 5-38 5.16 Processor 5-40 5.17 Disk Cell RTC Battery 5-42 5.18 System Board 5-44 5.19 Modem Cable 5-49 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country
  • Compaq Evo n800v | Maintenance and Service Guide - Page 6
    advanced modularity, Intel Mobile Pentium 4 processors with SpeedStep technology with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Presario 2800 and Evo Notebook N800 Maintenance and Service Guide 1-1
  • Compaq Evo n800v | Maintenance and Service Guide - Page 7
    = DVD/CD-RW drive V = DVD-ROM drive 7 Integrated communication M = modem 0 = none C = modem/NIC combination card 8 RAM 51 = 512 MB 38 = 384 MB 25 = 256 MB 12 = 128 MB 9 Operating system 2 = Windows 2000 O = Windows XP Pro E = Windows XP Home 10 SKU# 1-2 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 8
    Product Description Table 1-2 Compaq Evo Notebook N800c Models The following Compaq Evo Notebook N800c models feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah lithium ion (Li ion) battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts, labor, and on-
  • Compaq Evo n800v | Maintenance and Service Guide - Page 9
    Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 10
    Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800C P 200 P5 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France 101 470049-105 470049-132 470049-120 470049-107 470049-108 470049-077 Maintenance and Service Guide 1-5
  • Compaq Evo n800v | Maintenance and Service Guide - Page 11
    1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor N800c
  • Compaq Evo n800v | Maintenance and Service Guide - Page 12
    Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 180 P5 60 W C 51 O Asia Pacific Australia Brazil French Canada Hong Kong Japan Korea Latin 's Republic of China Taiwan United States 470035-292 470035-306 470035-312 470035-276 Maintenance and Service Guide 1-7
  • Compaq Evo n800v | Maintenance and Service Guide - Page 13
    Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France 244 470035-245 470035-247 470035-265 470035-248 470035-249 470035-225 1-8 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 14
    Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International of China Taiwan United States 470035-196 470035-206 470035-208 470035-191 Maintenance and Service Guide 1-9
  • Compaq Evo n800v | Maintenance and Service Guide - Page 15
    Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 160 X5 20 V C 25 O Asia Pacific Australia Brazil French Canada Hong Kong Japan Korea Latin America 470035 -370 470035-461 470035-464 470035-467 470035-470 470035-473 470035-476 1-10 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 16
    W C 51 O Germany 470053-883 The following Compaq Evo Notebook N800v model uses config. code KSRZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.0 Ah Li ion battery pack ■ 2-year warranty on parts and labor N800v P 160 X4 20 V C 25 O Germany 470035-291 Maintenance and Service Guide 1-11
  • Compaq Evo n800v | Maintenance and Service Guide - Page 17
    Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSRZ and feature: ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 2-year warranty on parts C 25 O Germany 470045-607 1-12 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 18
    Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts -880 470053-881 470053-882 Maintenance and Service Guide 1-13
  • Compaq Evo n800v | Maintenance and Service Guide - Page 19
    Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 P5 40 W C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland 470053-738 470053-757 470053-758 470053-759 470053-760 470053-765 470053-766 1-14 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 20
    Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 X4 30 V C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland -818 470053-803 470053-819 470053-820 470053-821 470053-822 470053-823 470053-827 Maintenance and Service Guide 1-15
  • Compaq Evo n800v | Maintenance and Service Guide - Page 21
    Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts 470044-527 1-16 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 22
    Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 170 X4 30 V C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland -563 470044-550 470044-564 470044-565 470044-566 470044-567 470044-568 470044-569 Maintenance and Service Guide 1-17
  • Compaq Evo n800v | Maintenance and Service Guide - Page 23
    1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 1-year warranty on parts and -283 470035-286 470035-703 470035-195 1-18 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 24
    Compaq Evo Notebook N800w Models The following Compaq Evo Notebook N800w models feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 3-year warranty on parts 470052-413 470052-361 Maintenance and Service Guide 1-19
  • Compaq Evo n800v | Maintenance and Service Guide - Page 25
    following Compaq Evo Notebook N800w models use config. code LDFZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 3-year warranty on parts 470043-585 470043-593 470043-586 1-20 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 26
    Compaq Evo Notebook N800w Models (Continued) The following Compaq Evo Notebook N800w models use config. code LDFZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 3-year warranty on parts and Service Guide 1-21
  • Compaq Evo n800v | Maintenance and Service Guide - Page 27
    device ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 1-year warranty on parts and labor P2800 P 170 P5 30 W C 25 E 281630-001 This model includes a MultiPort 802.11b wireless communication device, MultiBay battery pack, and diskette drive. config. code KSQ1 P2810 P 150 P5
  • Compaq Evo n800v | Maintenance and Service Guide - Page 28
    following Compaq Presario 2800 models use config. code KSRZ and feature: ■ Diskette drive ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB discrete video memory ■ 2-year warranty on parts and 160 X5 30 W C 25 E Sweden/Finland 470039-466 Maintenance and Service Guide 1-23
  • Compaq Evo n800v | Maintenance and Service Guide - Page 29
    The following Compaq Presario 2800 models use config. code KSQZ and feature: ■ Diskette drive ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 1-year warranty on parts and labor P2822 P 200 P5 40 W C 51 E Hong Kong 470044-692 1-24 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 30
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2827 P 200 P5 40 W C 25 E Taiwan 470044-697 P2837 P 200 P5 40 V C 25 E Taiwan 470048 -673 P2820 P 190 U5 40 W C 51 E Asia Pacific Korea 470044-580 Thailand 470044-581 470044-579 Maintenance and Service Guide 1-25
  • Compaq Evo n800v | Maintenance and Service Guide - Page 31
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2840 P 190 P5 40 W C 51 E Korea 470048-534 P2825 P 190 P5 40 W C 51 E 25 E People's Republic of China 470044-698 P2832 P 190 X4 30 V C 25 E People's Republic of China 470051-464 1-26 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 32
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2820 P 180 U5 40 W C 51 E Asia Pacific Korea 470036-651 Thailand 470037-983 470037-984 P2822 P 180 X5 40 W C 25 E France 470046-890 P2831 P 180 X4 40 W C 25 E Hong Kong 470048-541 Maintenance and Service Guide 1-27
  • Compaq Evo n800v | Maintenance and Service Guide - Page 33
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2835 P 180 X4 30 W C 25 E Asia Pacific Hong Kong 470047-511 Thailand 470048-532 470047-509 W C 25 E France 470040-192 P2806 P 170 X4 40 V C 25 E People's Republic of China 470036-655 1-28 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 34
    V C 25 E People's Republic of China 470036-654 The following Compaq Presario 2800 models use config. code KSRZ and feature: ■ Diskette drive ■ TouchPad pointing device ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 2-year warranty on parts and labor P2821 P 180 X5 30 W C 51
  • Compaq Evo n800v | Maintenance and Service Guide - Page 35
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2811 P 160 X5 30 W C 25 E Belgium Denmark Germany Italy The Netherlands 470034-946 470034- 150 470033-151 470033-152 The Netherlands Norway Sweden/Finland 470033-153 470033-154 470034-317 1-30 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 36
    following Compaq Presario 2800 models use config. code KSQZ and feature: ■ Diskette drive ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts and 470054-664 P2851 P 190 X4 30 D C 25 E Korea 470054-663 Maintenance and Service Guide 1-31
  • Compaq Evo n800v | Maintenance and Service Guide - Page 37
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2850 P 190 X4 30 D C 12 E Asia Pacific India 470054-660 Thailand 470054-661 470054-659 25 E Taiwan 470044-695 2839 P 180 X4 30 V C 12 E Asia Pacific 470052-501 India 470047-520 1-32 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 38
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2830 P 180 X4 30 D C 25 E Korea 470048-540 P2833 P 180 X4 20 V C 25 E Taiwan Turkey 470048-188 P2835 P 170 X4 30 V C 25 E European International 470044-578 Saudi Arabia 470044-577 Maintenance and Service Guide 1-33
  • Compaq Evo n800v | Maintenance and Service Guide - Page 39
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2832 P 170 X4 30 V C 25 E Korea 470046-895 P2829 P 170 X4 30 V C 25 E Taiwan 470046- 470033-264 Korea 470033-266 P2802 P 160 P5 40 W C 51 E People's Republic of China 470033-179 1-34 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 40
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2810 P 160 P5 40 R C 25 E Hong Kong 470033-190 Taiwan 470033-186 P2818 P 160 X5 30 W 979 P2817 P 160 X4 30 W C 25 E France 470040-689 P2813 P 160 X4 30 W C 25 E Hong Kong 470038-960 Maintenance and Service Guide 1-35
  • Compaq Evo n800v | Maintenance and Service Guide - Page 41
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2815 P 160 X4 30 V C 25 E Hong Kong 470041-601 Taiwan 470036-659 P2813 P 160 X4 30 R C D C 25 E Asia Pacific 470041-560 Korea 470036-648 P2812 P 160 X4 20 D C 25 E Taiwan 470036-658 1-36 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 42
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2810 P 150 P5 40 W C 51 E Australia 470033-262 P2809 P 150 P5 40 W C 25 E India Republic of China 470033-178 P2802 P 150 X4 30 V C 25 E Hong Kong 470033-200 Taiwan 470033-182 Maintenance and Service Guide 1-37
  • Compaq Evo n800v | Maintenance and Service Guide - Page 43
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2805 P 150 X4 30 R C 25 E Australia 470033-267 P2812 P 140 X5 30 W C 25 E Sweden/Finland 40 W C 25 E Asia Pacific 470035-188 P2811 P 140 X4 30 V C 25 E Asia Pacific 470035-189 1-38 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 44
    Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2801 P 140 X4 30 V C 25 E Hong Kong 470033-205 Taiwan 470033-181 P2800 P 140 X4 30 V C 206 Taiwan 470033-261 470033-180 and 470033-260 P2800 P 140 X4 20 R C 25 E Australia 470033-168 Maintenance and Service Guide 1-39
  • Compaq Evo n800v | Maintenance and Service Guide - Page 45
    Presario 2800 Models (Continued) The following Compaq Presario 2800 models are available in North America and feature: ■ TouchPad pointing device ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 1-year warranty on parts and labor P2811 P 160 X5 30 W C 25 E Canada (English
  • Compaq Evo n800v | Maintenance and Service Guide - Page 46
    ■ Support for one Type I or II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards ■ External 65 W AC adapter with power cord ■ 8-cell lithium ion (Li ion) battery pack ■ 60-, 40-, 30-, or 20-GB high-capacity hard drive, varying by computer model Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 47
    drive ❏ 8X Max DVD-CDRW combination drive ❏ 40- or 30-GB hard drive ❏ LS-120 drive ❏ 8-cell battery pack ■ JBL Pro stereo speakers with bass reflex ■ Dolby Digital certified sound ■ Connectors for: ❏ RJ-45 network ❏ RJ-11 modem ❏ Universal Serial Bus ❏ Parallel devices ❏ External monitor ❏ AC power
  • Compaq Evo n800v | Maintenance and Service Guide - Page 48
    Battery"). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any battery packs at this time. 6. Turn on the computer. All passwords and all CMOS settings have been cleared. Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 49
    by the user ■ Hotkeys for setting level of performance ■ Smart battery that provides an accurate battery power gauge ■ Battery calibration ■ Lid switch Suspend/resume ■ Power/Suspend button ■ Advanced Configuration and Power Management (ACP) compliance 1-44 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 50
    Product Description 1.5 Computer External Components The external components on the front and right side of the computer are shown in Figure 1-2 and described in Table 1-6. . Figure 1-2. Front and Right Side Components Maintenance and Service Guide 1-45
  • Compaq Evo n800v | Maintenance and Service Guide - Page 51
    battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. Battery bay Accepts an 8-cell lithium ion (Li ion) battery pack. Hard drive bay Supports the removable primary hard drive. The hard drive Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 52
    . Avoid placing the computer on a blanket, rug, or other flexible surface that may cover the vent area. Infrared port Provides wireless communication between the computer and another infraredequipped device using an infrared beam. Parallel connector Connects a parallel device. Maintenance and
  • Compaq Evo n800v | Maintenance and Service Guide - Page 53
    . Connects stereo speakers, headphones, headset, or television audio. Supports a 32-bit (CardBus) or 16-bit PC Card. Ejects a PC Card from the PC Card slot. Accepts MultiBay devices, such as a diskette drive, optical drive, hard drive, or optional battery pack. 1-48 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 54
    Product Description The computer keyboard components are shown in Figure 1-4 and described in Table 1-8. Figure 1-4. Keyboard Components Maintenance and Service Guide 1-49
  • Compaq Evo n800v | Maintenance and Service Guide - Page 55
    the screen. Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button. Displays the Windows Start menu. Used with hotkeys to perform preset hotkey functions. 1-50 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 56
    is the only available power source reaches a low-battery condition. On: Num lock is on and the embedded numeric keypad is enabled. Provide quick access to the Internet. Refer to the Hardware Guide that ships with the computer for information about these buttons. Maintenance and Service Guide 1-51
  • Compaq Evo n800v | Maintenance and Service Guide - Page 57
    Battery power light 15 Power/Suspend light Function Turns on the computer. Use the operating system Shut Down command to turn off the computer. Launches Windows Media Player to play MP3 music. Adjust the volume of the stereo speakers. On: Caps lock is on. Turns on when the hard drive, CD-, or DVD
  • Compaq Evo n800v | Maintenance and Service Guide - Page 58
    computer on a blanket, rug, or other flexible surface that may cover the vent area. Connector cover Protects the parallel, external monitor, external keyboard/mouse, and USB connectors. Docking connector Connects the computer to an optional port replicator. Maintenance and Service Guide 1-53
  • Compaq Evo n800v | Maintenance and Service Guide - Page 59
    memory expansion boards. Releases the battery pack from the battery compartment. Accepts an 8-cell lithium ion (Li ion) battery pack. Supports the primary hard drive. The hard drive is secured to the computer by one screw. Secures the hard drive to the computer. 1-54 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 60
    to Chapter 3, "Illustrated Parts Catalog," to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory expansion board ■ Hard drive ■ Display ■ Keyboard/TouchPad or pointing stick
  • Compaq Evo n800v | Maintenance and Service Guide - Page 61
    replacement or Compaq system management utilities: ■ Computer Setup-A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows. Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 62
    system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home. ✎ It is not necessary to configure a device connected to a USB connector on the When you are prompted to confirm your action, press F10. 2-2 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 63
    specification information about the processor, memory and cache size, and system ROM. Save system configuration settings to a diskette. Restore system configuration settings from a diskette. Replace the current session, then exit and restart the computer. Maintenance and Service Guide 2-3
  • Compaq Evo n800v | Maintenance and Service Guide - Page 64
    Diskette write* ■ CD-ROM or diskette startup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. System IDs Enter identification numbers for the computer, a docking base, and all battery packs in the system. *Not applicable to SuperDisk LS-120 drives. 2-4 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 65
    Troubleshooting Selecting from the Advanced Menu Select Language (or press F2) Boot you suspect a memory failure and want to test memory automatically during startup, USB legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows Service Guide 2-5
  • Compaq Evo n800v | Maintenance and Service Guide - Page 66
    /disable all settings in the SpeedStep window. (When Disable is selected, the computer runs in Battery Optimized mode.) ■ Specify how the processor serial number by the processor to the software. HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support
  • Compaq Evo n800v | Maintenance and Service Guide - Page 67
    Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar.
  • Compaq Evo n800v | Maintenance and Service Guide - Page 68
    Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, the checkbox for each test you want to run. 2-8 Maintenance and Service Guide
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    Troubleshooting 5. Select a test mode: ❏ Interactive Mode-Provides maximum control over the testing process. You determine whether the test was passed or failed and may be prompted to insert or remove devices. File > Save As, then print the file from your folder. Maintenance and Service Guide 2-9
  • Compaq Evo n800v | Maintenance and Service Guide - Page 70
    , part 2 No OS loading from hard drive, part 3 No OS loading from diskette drive No OS loading from CD- or DVD-ROM drive No audio, part 1 No audio, part 2 Nonfunctioning device Nonfunctioning keyboard Nonfunctioning pointing device No network or modem connection 2-10 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 71
    Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y Go to Section 2.2, No Power. N Beeps, LEDs, or error messages? Y N Is there video? (no boot) Y N Is the OS loading? Y N Is there sound? Y Check LED board, speaker connections. Go to Section 2.6, No Video
  • Compaq Evo n800v | Maintenance and Service Guide - Page 72
    Troubleshooting Flowchart 2.2-No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Y Go to Section 2.3, No Power, Part 2. N Power up on AC power? Y *Reset power. N Power up on AC
  • Compaq Evo n800v | Maintenance and Service Guide - Page 73
    in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging, moving it to another computer, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to Section 2.4, No Power, Part 3. Done Maintenance and Service Guide 2-13
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    source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different outlet. External Internal or external AC adapter? Replace external AC adapter. Internal Go to Section 2.5, No Power, Part 4. N Power on? Y Done Done 2-14 Maintenance and Service Guide
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    or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Y Done Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board
  • Compaq Evo n800v | Maintenance and Service Guide - Page 76
    after each replacement. 1. Cable between notebook and computer display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board N N Video OK? Try another display. Internal and external video OK? Replace system board. Y Y Done Done 2-16 Maintenance and Service Guide
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    Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Go to "A" in Section 2.6, No Video, Part and Service Guide 2-17
  • Compaq Evo n800v | Maintenance and Service Guide - Page 78
    ) Nonfunctioning Docking Station. Reseat power cord in docking station and power outlet. Check voltage setting on docking station. Reset monitor cable connector at docking station. Y Docking station operating? N Remove notebook, reseat all internal parts, and replace any damaged items in docking
  • Compaq Evo n800v | Maintenance and Service Guide - Page 79
    Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS Loading.* Reseat power cord in docking station and power outlet. No OS loading from hard drive, go to Section 2.10. No OS loading from diskette drive, go to Section 2.13. No OS loading from CD- or DVD-ROM drive, go to Section
  • Compaq Evo n800v | Maintenance and Service Guide - Page 80
    Troubleshooting Flowchart 2.10-No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? N N Boot from CD? Y Check the setup utility for correct booting
  • Compaq Evo n800v | Maintenance and Service Guide - Page 81
    Troubleshooting Flowchart 2.11-No OS Loading from Hard Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. N CD or diskette in drive? Y 1. Replace hard drive. 2. Replace system board. Reseat hard drive. Y Hard drive accessible? Done Remove diskette and reboot. N
  • Compaq Evo n800v | Maintenance and Service Guide - Page 82
    sectors be fixed? Y Clean virus. Y OS loading from hard drive? N Y Diagnostics on diskette? N Replace hard drive. Run diagnostics and follow recommendations. N Fix bad sectors. Boot from hard drive? Y Replace hard drive. Done Replace hard drive. Done 2-22 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 83
    drive and cold boot computer. Clear CMOS. Refer to Section 1.2, "Clearing a Password," for instructions. N Bootable diskette in drive? Install bootable diskette and reboot computer. Y Check diskette for system files. Try different diskette. Y Nonsystem disk error? N 1. Replace diskette drive
  • Compaq Evo n800v | Maintenance and Service Guide - Page 84
    disc. Try another bootable disc. Y Boots from CD or DVD? N Done Y Reseat drive. Boots from CD or DVD? N N Booting from another device? Y Y Booting order correct? N Done Go to Section 2.17, Nonfunctioning Device. Clear CMOS. Refer to Section 1.2, "Clearing a Password," for instructions
  • Compaq Evo n800v | Maintenance and Service Guide - Page 85
    Troubleshooting Flowchart 2.15-No Audio, Part 1 Y No Audio. Turn up audio internally or externally. Audio? Done N Y Notebook in docking station (if applicable)? N Undock N Internal audio? Y Go to Section 2.16, No Audio, Part 2. Go to Section 2.16, No Audio, Part 2. Replace the following
  • Compaq Evo n800v | Maintenance and Service Guide - Page 86
    Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from Section 2.15, No Audio, Part 1. N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio board
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    . Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Possible bad hard drive. Replace drive. Possible bad NIC. Replace card. If integrated NIC, replace system board. Fix or replace broken item. Go to Section 2.9, No
  • Compaq Evo n800v | Maintenance and Service Guide - Page 88
    operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide
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    Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-29
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    nondigital line. N N Y NIC/modem configured in OS? Y Reload drivers and OK? reconfigure. N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 91
    for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1). Figure 3-1. Serial Number Location Maintenance and Service Guide 3-1
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    Illustrated Parts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components 3-2 Maintenance and Service Guide
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    Computer System Major Components Item 1 Description Spare Part Number Displays Contain parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001 286872-001 286871-
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    Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-4 Maintenance and Service Guide
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    for use with Evo Notebook N800c, N800v, and N800w models Includes: 285261-001 286868-001 Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield TouchPad bracket Display assembly release Left display support Fan channel Right display support Connector cover Mini
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    Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-6 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 97
    Spanish Norwegian Portuguese Russian Slovakian Spanish Swedish Swiss Taiwanese Thai Turkish U.K. English U.S. English Spare Part Number 285280-AD1 285280-161 285280-091 285280-131 285280-251 285280-231 285280-071 AB1 285281-281 285281-141 285281-031 285281-001 Maintenance and Service Guide 3-7
  • Compaq Evo n800v | Maintenance and Service Guide - Page 98
    Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-8 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 99
    (silver finish for use with Presario 2800 models) For TouchPad only (carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Hard drives 60 GB 40 GB 40 GB (does not include hard drive bezel) 30 GB 20 GB Hard drive bezels Hard drive bezel with silver finish for use with Presario 2800
  • Compaq Evo n800v | Maintenance and Service Guide - Page 100
    Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-10 Maintenance and Service Guide
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    Parts: Computer System Major Components (Continued) Item 10 11 12 13 14a Description Speaker assembly Fan Disk cell RTC battery Processors Intel Mobile Pentium 4 with SpeedStep technology 2.4-GHz processor 2.2-GHz processor 2.0-GHz processor 1.9-GHz processor 1.8-GHz processor 1.7-GHz processor
  • Compaq Evo n800v | Maintenance and Service Guide - Page 102
    Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-12 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 103
    Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 MultiBay devices Diskette drive 24X Max CD-ROM drive 24X Max CD-RW drive 16X Max CD-RW drive 8X Max CD-RW drive 8X Max DVD-ROM drive 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD
  • Compaq Evo n800v | Maintenance and Service Guide - Page 104
    Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3-14 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 105
    finish (Evo Notebook N800c, N800v, and N800w models) Mini PCI communications boards Modem, type III, mini PCI, 56 Kbps (United States) Modem, type III, mini PCI, 56 Kbps (International) Modem, type III, mini PCI, 56 Kbps Memory expansion boards 1024 MB 512 MB 256 MB 128 MB Spare Part Number 322500
  • Compaq Evo n800v | Maintenance and Service Guide - Page 106
    Illustrated Parts Catalog 3.3 Miscellaneous Plastics/Hardware Kit Components Figure 3-3. Miscellaneous Plastics/Hardware Kit Components 3-16 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 107
    7 Left display support 8 Fan channel Item 9 10 11 12 13 14 15 16 Description Right display support Connector cover TouchPad bracket Mini PCI compartment cover Memory expansion compartment cover Computer feet (5) MultiBay weight saver Docking connector cover Maintenance and Service Guide 3-17
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    Illustrated Parts Catalog 3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices 3-18 Maintenance and Service Guide
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    DVD-ROM/CD-RW combination drive Hard drives 60 GB 40 GB 40 GB (does not include hard drive bezel) 30 GB 20 GB Diskette drive Spare Part Number 285282-001 301244-001 285284-001 285283-001 301294-001 285285-001 285277-001 285276-001 301245-001 285275-001 285274-001 285278-001 Maintenance and Service
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    Table 3-4 Spare Parts: Miscellaneous (not illustrated) Description AC adapters 90 watt 65 watt Bluetooth MultiPort Module with cover 802.11b Wireless Local Area Network (LAN) MultiPort Module with cover Logo Kit Port replicators Advanced Port Replicator Common Port Replicator Power cord, 2-wire
  • Compaq Evo n800v | Maintenance and Service Guide - Page 111
    not illustrated) (Continued) Description Spare Part Number Power cord, 3-wire Australian Chinese International (includes the following screws; refer to Appendix C, "Screw Listing," for more information on screw specifications and usage.) 285290-001 ■ Phillips M3.0 × 4.0 ■ Phillips M2.5 × 9.0 ■
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    and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Tool kit (includes connector removal tool, loopback plugs, and case utility tool) Maintenance and Service Guide 4-1
  • Compaq Evo n800v | Maintenance and Service Guide - Page 113
    that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process
  • Compaq Evo n800v | Maintenance and Service Guide - Page 114
    have at least one inch of shock-proof foam. ■ Avoid dropping drives from any height onto any surface. ■ After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag. ■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers
  • Compaq Evo n800v | Maintenance and Service Guide - Page 115
    enough power to alter parts in their containers until the parts arrive at static-free workstations. ■ Place items on a grounded surface before removing items from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 116
    components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5
  • Compaq Evo n800v | Maintenance and Service Guide - Page 117
    Removal and Replacement Preliminaries 4.7 Grounding Equipment (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels
  • Compaq Evo n800v | Maintenance and Service Guide - Page 118
    Removal and Replacement Preliminaries ■ Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V ✎ A product can be degraded by as little as 700 volts. Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 119
    Removal and Replacement Preliminaries Table 4-2 lists the shielding protection provided by antistatic bags and floor mats. Table 4-2 Static-Shielding plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V 4-8 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 120
    procedures. Phillips P1 screws are removed during disassembly. There are 48 screws, in nine different sizes, that must be removed, replaced, and loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing
  • Compaq Evo n800v | Maintenance and Service Guide - Page 121
    Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Section 5.3 Table 5-1 Disassembly Sequence Chart Description Preparing the computer for disassembly Battery pack # of Screws Removed 0 5-2 Maintenance and Service Guide
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    5.16 Processor 5.17 Disk cell RTC battery 5.18 System board 5.19 Modem cable # of Screws Removed 0 1 to remove hard drive 2 to separate hard drive bezel from hard drive 0 1 loosened 1 loosened 2 2 2 to remove keyboard shield 4 16 0 2 4 4 loosened 0 0 5 0 Maintenance and Service Guide 5-3
  • Compaq Evo n800v | Maintenance and Service Guide - Page 123
    Removal and Replacement Procedures 5.3 Preparing the Computer for Disassembly Perform the following steps before disassembling the computer: 1. Turn off the computer. 2. Disconnect the AC adapter and all external devices. 3. Remove the battery pack by following these steps: a. Turn the computer
  • Compaq Evo n800v | Maintenance and Service Guide - Page 124
    Part Number Information Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 Reverse the above procedures to install the battery bezel. Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 125
    Removal and Replacement Procedures 5. Remove the MultiBay device by following these steps: a. slide the device out of the MultiBay 2. d. Remove the MultiBay device. Figure 5-4. Removing a MultiBay Device Reverse the above procedures to install a MultiBay device. 5-6 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 126
    up with the left side facing forward. b. Remove the PM3.0 × 4.0 hard drive retention screw 1 (Figure 5-5). c. Slide the hard drive forward 2 to unseat the hard drive connector from the system board. d. Remove the hard drive. Figure 5-5. Removing the Hard Drive Maintenance and Service Guide 5-7
  • Compaq Evo n800v | Maintenance and Service Guide - Page 127
    to separate it from the hard drive 2. Figure 5-6. Removing the Hard Drive Bezel Hard Drive Bezel Spare Part Number Information Hard drive bezel with silver finish for use with Presario 2800 models Hard drive bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286874
  • Compaq Evo n800v | Maintenance and Service Guide - Page 128
    feet attach to the base enclosure as illustrated in Figure 5-7. Figure 5-7. Replacing the Computer Feet 5.5 Memory Expansion Board 1024 MB 512 MB 256 MB 128 MB Memory Expansion Boards Spare Part Number Information 322508-001 285273-001 285272-001 285271-001 Maintenance and Service Guide 5-9
  • Compaq Evo n800v | Maintenance and Service Guide - Page 129
    finish for Evo Notebook N800c, N800v, and N800w models. These covers are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. 5-10 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 130
    board 1. The board tilts up at a 45-degree angle (Figure 5-9). 7. Remove the board by pulling it away from the connector at a 45-degree angle 2. Figure 5-9. Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board. Maintenance and Service Guide 5-11
  • Compaq Evo n800v | Maintenance and Service Guide - Page 131
    Board Mini PCI Communication Boards Spare Part Number Information U.S. modem International modem 285286-001 285287-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 5-12 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 132
    finish for Evo Notebook N800c, N800v, and N800w models. These covers are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. Maintenance and Service Guide 5-13
  • Compaq Evo n800v | Maintenance and Service Guide - Page 133
    board 2. The board tilts up at a 45-degree angle. 8. Remove the board by pulling it away from the connector at a 45-degree angle 3. Figure 5-11. Removing a Mini PCI Communications Board Reverse the above procedure to install a mini PCI communications board. 5-14 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 134
    285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two PM2.0 × 5.5 screws 1 that secure the
  • Compaq Evo n800v | Maintenance and Service Guide - Page 135
    Removal and Replacement Procedures 5.8 LED Cover LED Cover Spare Part Number Information LED cover 288503-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two black PM2.0 × 10.0 screws that secure
  • Compaq Evo n800v | Maintenance and Service Guide - Page 136
    Removal and Replacement Procedures 6. Use a flat-bladed tool to pry forward on the four clips notch and lift the right side of the LED cover 5. 11. Remove the LED cover 6. Figure 5-14. Removing the LED Cover Reverse the above procedure to install the LED cover. Maintenance and Service Guide 5-17
  • Compaq Evo n800v | Maintenance and Service Guide - Page 137
    Removal and Replacement Procedures 5.9 Keyboard Keyboards Spare Part Number Information Keyboards (for use with TouchPad models only) Arabic Belgian Brazilian Chinese Czech Danish French French Canadian German -AB1 285281-281 285281-141 285281-031 285281-001 5-18 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 138
    computer for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.8). 3. Lift the back edge of the keyboard 1 (Figure 5-15). 4. Slide the keyboard toward the back of the computer 2. 5. Lift the back edge of the keyboard and swing it forward 3 until it rests on the palm rest. Figure 5-15
  • Compaq Evo n800v | Maintenance and Service Guide - Page 139
    secure the keyboard shield to the base enclosure (Figure 5-16). 7. Remove the keyboard shield 2. Figure 5-16. Removing the Keyboard Shield ✎ The keyboard shield is included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. 5-20 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 140
    8. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board (Figure 5-17). 9. Remove the keyboard. Figure 5-17. Removing the Keyboard Reverse the above procedure to install the keyboard. Maintenance and Service Guide 5-21
  • Compaq Evo n800v | Maintenance and Service Guide - Page 141
    Removal and Replacement Procedures 5.10 Display Displays Spare Part Number Information Contain parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001 286872-001 286871-
  • Compaq Evo n800v | Maintenance and Service Guide - Page 142
    Removal and Replacement Procedures 4. Remove the two PM2.5 × 9.0 screws that secure the display hinges to the base enclosure (Figure 5-18). Figure 5-18. Removing the Display Screws Maintenance and Service Guide 5-23
  • Compaq Evo n800v | Maintenance and Service Guide - Page 143
    inverter 2 cables from the system board (Figure 5-19). 7. Remove the two PM2.0 × 10.0 screws 3 that secure the display hinges to the base enclosure. 8. Lift the display straight up 4 and remove it from the base enclosure. Figure 5-19. Removing the Display 5-24 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 144
    hinge covers are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. ✎ Install the hinge covers on the display before installing the display on the base enclosure. Reverse the above procedure to install the display. Maintenance and Service Guide 5-25
  • Compaq Evo n800v | Maintenance and Service Guide - Page 145
    (silver finish for use with Presario 2800 models) For TouchPad only (carbon finish for use with Evo Notebook N800c, N800v, and N800w models) 322504-001 322502-001 322503-001 323747-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section
  • Compaq Evo n800v | Maintenance and Service Guide - Page 146
    .0 × 4.0 screw 2 securing the top cover to the base enclosure in the hard drive bay. ✎ Do not remove the screw in the middle of the hard drive bay 3. Figure 5-21. Removing the Top Cover Screws 5. Turn the computer top side up with the rear panel facing forward. Maintenance and Service Guide 5-27
  • Compaq Evo n800v | Maintenance and Service Guide - Page 147
    2 to which the TouchPad cable is connected and disconnect the TouchPad cable 3 from the system board. 8. Disconnect the speaker cable 4 from the system board. Figure 5-22. Disconnecting the Drive Activity Light/Battery Power Light, TouchPad, and Speaker Cables 5-28 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 148
    Removal and Replacement Procedures 9. Remove the following screws: a. Two PM2.0 × 5.5 screws 1 that secure the top cover to the base enclosure on the cover to the base enclosure through the plastic tabs on the top cover Figure 5-23. Removing the Top Cover Screws Maintenance and Service Guide 5-29
  • Compaq Evo n800v | Maintenance and Service Guide - Page 149
    Removal and Replacement Procedures 10. Remove the top cover (Figure 5-24). Figure 5-24. Removing the Top Cover Reverse the above procedure to install the top cover. 5-30 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 150
    for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section 5.10) d. Top cover (Section 5.11) 2. Position the top cover bottom side up with the front facing forward. Maintenance and Service Guide 5-31
  • Compaq Evo n800v | Maintenance and Service Guide - Page 151
    Removal and Replacement Procedures 3. Route the drive activity light/battery power light cable and speaker cable out of the retaining clips in the top cover 1 and 2 (Figure 5-25). 4. Remove the strip of tape 3 that secures the speaker assembly and TouchPad cables to the top cover and TouchPad
  • Compaq Evo n800v | Maintenance and Service Guide - Page 152
    number 285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section
  • Compaq Evo n800v | Maintenance and Service Guide - Page 153
    display release assembly to the top cover (Figure 5-26). 4. Lift the display release assembly straight up 2 and remove it from the top cover. Figure 5-26. Removing the Display Release Assembly Reverse the above procedure to install the display release assembly. 5-34 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 154
    Removal and Replacement Procedures 5.14 TouchPad TouchPad and TouchButton Board Spare Part Number Information TouchPad TouchButton board for Dual Point TouchButton board for TouchPad 285258-001 285259-001 285260-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following
  • Compaq Evo n800v | Maintenance and Service Guide - Page 155
    5-27). 3. Disconnect the TouchPad cable 2 from the low insertion force (LIF) connector on the TouchPad. 4. Slide the TouchPad bracket toward the back of the top cover 3. 5. Lift the TouchPad bracket straight up 4 and remove it. Figure 5-27. Removing the TouchPad 5-36 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 156
    1 and the TouchButton board 2 from the top cover (Figure 5-28). ✎ The TouchPad cables are part of the TouchButton board. Figure 5-28. Removing the TouchPad and the TouchButton Board Reverse the above procedure to install the TouchPad and the TouchButton board. Maintenance and Service Guide 5-37
  • Compaq Evo n800v | Maintenance and Service Guide - Page 157
    Fan Spare Part Number Information Fan 322499-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section 5.10) d. Top cover (Section 5.11) 5-38 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 158
    secure the fan to the processor mounting bracket. ✎ These screws are secured to the fan and should not be removed. 4. Lift the fan straight up to remove it from the base enclosure 3. Figure 5-29. Removing the Fan Reverse the above procedure to install the fan. Maintenance and Service Guide 5-39
  • Compaq Evo n800v | Maintenance and Service Guide - Page 159
    Removal and Replacement Procedures 5.16 Processor Processors Spare Part Number Information Intel Mobile Pentium 4 with SpeedStep technology 2.4-GHz processor 2.2-GHz processor 2.0-GHz processor 1.9-GHz processor 1.8-GHz processor 1.7-GHz processor 1.6-GHz processor 1.5-GHz processor 1.4-GHz
  • Compaq Evo n800v | Maintenance and Service Guide - Page 160
    (Figure 5-30). 3. Lift the processor straight up and remove it 2. ✎ Make sure the gold triangle 3 is in the lower right corner when installing the processor. Figure 5-30. Removing the Processor Reverse the above procedure to install the processor. Maintenance and Service Guide 5-41
  • Compaq Evo n800v | Maintenance and Service Guide - Page 161
    Removal and Replacement Procedures 5.17 Disk Cell RTC Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 198718-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.8) b. Keyboard and shield (
  • Compaq Evo n800v | Maintenance and Service Guide - Page 162
    Replacement Procedures 2. Use a flat-bladed tool to release the RTC battery from its socket 1 (Figure 5-31). 3. Remove the RTC battery 2. Figure 5-31. Removing the Disk Cell RTC Battery ✎ When replacing an RTC battery, insert the battery with the "+" sign facing up. Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 163
    Removal and Replacement Procedures 5.18 System Board System Boards Spare Part Number Information With the ATI Mobile Radeon 9000 graphics controller for use only with the 90-watt AC adapter 64-MB of video memory 32-MB of video memory With the ATI Mobile Radeon 9000 graphics controller 64-MB of
  • Compaq Evo n800v | Maintenance and Service Guide - Page 164
    and Replacement Procedures 3. Remove the two PM2.0 × 8.0 screws 1 that secure the left 2 and right 3 display supports to the base enclosure (Figure 5-32). 4. Remove the left and right display supports from the base enclosure. Figure 5-32. Removing the Display Supports Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 165
    either end that fit around two tabs 3 on the display support. The fan channel is included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001 (Figure 5-33). Figure 5-33. Replacing the Fan Channel on the Right Display Support 5-46 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 166
    board to the base enclosure on either side of the MultiBay connector (Figure 5-34). 6. Remove the two PM2.0 × 8.0 screws 2 that secure the system board to the base enclosure through the processor support bracket. Figure 5-34. Removing the System Board Screws Maintenance and Service Guide 5-47
  • Compaq Evo n800v | Maintenance and Service Guide - Page 167
    at an angle (Figure 5-35). 8. Slide the system board forward at an angle 3 and remove it from the base enclosure. 9. Remove the PC Card bezel 4 from the system board. Figure 5-35. Removing the System Board Reverse the above procedure to install the system board. 5-48 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 168
    Removal and Replacement Procedures 5.19 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 285268-001. 1. Prepare the computer for disassembly (Section 5.3) and remove bottom side up with the rear panel facing forward. Maintenance and Service Guide 5-49
  • Compaq Evo n800v | Maintenance and Service Guide - Page 169
    board, disconnect the modem cable from the modem 1 (Figure 5-36). 4. Disconnect the modem cable from the system board 2. 5. Remove the modem cable. Figure 5-36. Removing the Modem Cable When installing the modem cable, route the cable as shown in Figure 5-36. 5-50 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 170
    specifications. Table 6-1 Computer Dimensions Height Width Depth 1.30 in 12.48 in 10.10 in Weight (varies by configuration) 15.0-inch display, MultiBay device, 1 memory expansion board 14.1-inch display, MultiBay weight saver, 1 memory expansion board 6.40 lb 5.45 lb Stand-alone power
  • Compaq Evo n800v | Maintenance and Service Guide - Page 171
    Specifications Table 6-1 Computer (Continued) Temperature Operating Nonoperating 50° to 95° F 14° to 140° F 10° to 35° C -10° to 60° C safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6-2 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 172
    Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 9.00 in 11.94 in 15.0 in up to 16.8 million 150:1 120+ nit typical Edge lit 80 × 25 4.20 W 22.86 cm 30.33 cm 38.10 cm 0.264 × 0.264 mm 1600 × 1200 RGB vertical stripe Maintenance and Service Guide 6-3
  • Compaq Evo n800v | Maintenance and Service Guide - Page 173
    Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 9.00 in 11.94 in 15.0 in up to 16.8 million 150:1 120+ nit typical Edge lit 80 × 25 4.20 W 22.86 cm 30.33 cm 38.10 cm 0.264 × 0.264 mm 1280 × 1024 RGB vertical stripe 6-4 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 174
    Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 9.00 in 11.94 in 15.0 in up to 16.8 million 150:1 120+ nit typical Edge lit 80 × 25 4.20 W 22.86 cm 30.33 cm 38.10 cm 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Maintenance and Service Guide 6-5
  • Compaq Evo n800v | Maintenance and Service Guide - Page 175
    Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 11.22 in 8.46 in 14.1 in up to 16.8 million 150:1 120+ nits typical Edge lit 80 × 25 4.2 W 20.50 mm 21.49 mm 35.81 mm 0.264 × 0.264 mm 1024 × 768 RGB stripe 6-6 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 176
    16 63 16,383 16 63 16,383 16 63 16,383 16 63 11 GB = 1,073,741,824 bytes. 2System capability may differ. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. Maintenance and Service Guide 6-7
  • Compaq Evo n800v | Maintenance and Service Guide - Page 177
    Specifications Table 6-6 Hard Drives (Continued) 60 GB 40 GB 30 GB ,824 bytes. 2System capability may differ. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. 6-8 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 178
    Specifications Table 6-7 Diskette Drive Diskette size Light Height Bytes per sector Sectors per track High density Low density Tracks per side High density Low density Read/ On system 0.5 in (12.7 mm) 512 18 (1.44 MB) 9 80 80 2 3 to 6 ms 95 to 174 ms 15 ms 100 ms Maintenance and Service Guide 6-9
  • Compaq Evo n800v | Maintenance and Service Guide - Page 179
    Specifications Table 6-8 CD-ROM Drive Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Cache buffer Data transfer rate Sustained, 16X Variable Normal PIO Mode 4 (single burst) Startup time Stop time CD-ROM (Mode 1, 2, and 3) CD-XA ready
  • Compaq Evo n800v | Maintenance and Service Guide - Page 180
    Specifications Table 6-9 DVD-ROM Drive Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Max 24X CD Max 8X DVD Normal IO Mode 4 (single burst) Startup time Stop time DVD-5, DVD-9, DVD-10
  • Compaq Evo n800v | Maintenance and Service Guide - Page 181
    Specifications Table 6-10 CD-RW Drive Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) Startup time Stop time 0.59 in 0.47 in 0.74 µm
  • Compaq Evo n800v | Maintenance and Service Guide - Page 182
    Specifications Weight Power supply Rated input voltage Rated input current Rated frequency Table 6-11 External AC Adapter 0.45 lb 0.21 kg 90 to 264 VAC (auto-switching) < 60 W 50 to 60 Hz Table 6-12 8-cell, Li ion Battery mm 0.43 kg 10 to 40° C -20 to 60° C Maintenance and Service Guide 6-13
  • Compaq Evo n800v | Maintenance and Service Guide - Page 183
    , DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5. 6-14 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 184
    optical drive) IRQ15 System use ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 185
    Specifications Table 6-15 System I/O Addresses I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 controller Unused NMI enable/real time clock Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 6-16 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 186
    Specifications Table 6-15 System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 Function (shipping configuration) Unused DMA controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary fixed disk controller Unused Primary fixed disk controller Unused Joystick (
  • Compaq Evo n800v | Maintenance and Service Guide - Page 187
    FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1) 6-18 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 188
    Specifications Table 6-16 System Memory Map Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 189
    A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 13 5 7 2468 Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1
  • Compaq Evo n800v | Maintenance and Service Guide - Page 190
    Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground A-2 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 191
    Connector Pin Assignments Table A-4 S-Video Pin Signal 1 Ground (Y) 2 Ground (C) Pin Signal 3 Y-Luminance (Intensity) 4 C-Chrominance (Color) Maintenance and Service Guide A-3
  • Compaq Evo n800v | Maintenance and Service Guide - Page 192
    13 14 15 16 17 18-25 Signal Acknowledge* Busy Paper out Select Auto line feed* Error* Initialize printer* Select in* Signal ground A-4 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 193
    10 5 Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-5
  • Compaq Evo n800v | Maintenance and Service Guide - Page 194
    Connector Pin Assignments Table A-7 Stereo Speaker/Headphone Pin Signal 1 Audio out 1 2 Pin Signal 2 Ground Table A-8 Microphone Pin Signal 1 Audio in 1 2 Pin Signal 2 Ground A-6 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 195
    AC. The power cord set received with the computer meets the requirements for use in the country where the equipment is purchased. Power power cord set requirements, contact a Compaq authorized reseller or service of 125 or 250 volts AC, as required by each country's power system. ■ The appliance
  • Compaq Evo n800v | Maintenance and Service Guide - Page 196
    Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy UTE VDE IMQ METI KEMA NEMKO SEMKO SEV Applicable Note Number 1 1 1 2 1 1 1 1 1 3 1 1 1 1 B-2 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 197
    The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. Maintenance and Service Guide B-3
  • Compaq Evo n800v | Maintenance and Service Guide - Page 198
    C Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 285290-001. Maintenance and Service Guide C-1
  • Compaq Evo n800v | Maintenance and Service Guide - Page 199
    Screw Listing Table C-1 Phillips M3.0 × 4.0 Screw Color Qty. Length Black 3 4.0 mm Where used: One screw that secures the hard drive to the computer (documented in Section 5.3) Thread 3.0 mm Head Width 5.0 mm Figure C-1. Phillips M3.0 × 4.0 Screw Location C-2 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 200
    C-1 Phillips M3.0 × 4.0 Screw (Continued) Color Qty. Length Thread Black 3 4.0 mm 3.0 mm Where used: Two screws that secure the hard drive bezel to the hard drive (documented in Section 5.3) Head Width 5.0 mm Figure C-2. Phillips M3.0 × 4.0 Screw Locations Maintenance and Service Guide C-3
  • Compaq Evo n800v | Maintenance and Service Guide - Page 201
    Where used: Two screws that secure the connector cover to the computer (documented in Section 5.7) Head Width 4.0 mm Figure C-3. Phillips M2.0 × 5.5 Screw Locations C-4 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 202
    the system board to the base enclosure on each side of the MultiBay connector (documented in Section 5.18) Figure C-4. Phillips M2.0 × 5.5 Screw Locations Maintenance and Service Guide C-5
  • Compaq Evo n800v | Maintenance and Service Guide - Page 203
    screws that secure the LED cover to the computer (documented in Section 5.8) Thread 2.0 mm Head Width 4.0 mm Figure C-5. Phillips M2.0 × 10.0 Screw Locations C-6 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 204
    screws that secure the display hinge covers and display assembly to the computer (documented in Section 5.10) Figure C-6. Phillips M2.0 × 10.0 Screw Locations Maintenance and Service Guide C-7
  • Compaq Evo n800v | Maintenance and Service Guide - Page 205
    Where used: Two screws that secure the keyboard shield to the computer (documented in Section 5.9) Head Width 4.0 mm Figure C-7. Phillips M2.0 × 4.0 Screw Locations C-8 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 206
    Head Qty. Length Thread Width Gold 13 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the top cover to the base enclosure in the hard drive bay (documented in Section 5.11) Figure C-8. Phillips M2.0 × 4.0 Screw Locations Maintenance and Service Guide C-9
  • Compaq Evo n800v | Maintenance and Service Guide - Page 207
    that secure the top cover to the base enclosure through the rear panel (documented in Section 5.11) Figure C-9. Phillips M2.0 × 4.0 Screw Locations C-10 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 208
    screw that secures the speaker assembly to the top cover (documented in Section 5.12) Head Width 4.0 mm Figure C-10. Phillips M2.0 × 4.0 Screw Locations Maintenance and Service Guide C-11
  • Compaq Evo n800v | Maintenance and Service Guide - Page 209
    : Two screws that secure the display release assembly to the top cover (documented in Section 5.13) Figure C-11. Phillips M2.0 × 4.0 Screw Locations C-12 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 210
    Screw Listing Table C-4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty. Length Thread Gold 13 4.0 mm 2.0 mm Where used: Four screws that secure the TouchPad bracket to the top cover (documented in Section 5.14) Head Width 4.0 mm Figure C-12. Phillips M2.0 × 4.0 Screw Locations Maintenance and
  • Compaq Evo n800v | Maintenance and Service Guide - Page 211
    that secure the display assembly to the computer through the rear panel (documented in Section 5.10) Figure C-13. Phillips M2.5 × 9.0 Screw Locations C-14 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 212
    the top cover to the base enclosure through the bottom of the computer (documented in Section 5.11) Figure C-14. Phillips M2.0 × 8.0 Screw Locations Maintenance and Service Guide C-15
  • Compaq Evo n800v | Maintenance and Service Guide - Page 213
    that secure the top cover to the base enclosure (documented in Section 5.11) Head Width 4.0 mm Figure C-15. Phillips M2.0 × 8.0 Screw Locations C-16 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 214
    Screw (Continued) Color Qty. Length Head Thread Width Black 14 8.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the left and right display supports to the base enclosure (documented in Section 5.18) Figure C-16. Phillips M2.0 × 8.0 Screw Locations Maintenance and Service Guide C-17
  • Compaq Evo n800v | Maintenance and Service Guide - Page 215
    Qty. Length Head Thread Width Black 14 8.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the system board to the base enclosure through the processor support bracket (documented in Section 5.18) Figure C-17. Phillips M2.0 × 8.0 Screw Locations C-18 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 216
    battery power light 1-52 battery release latch 1-54, 5-4 battery specifications 6-13 battery, real time clock (RTC) removal 5-42 spare part number 3-11, 5-42 bottom components 1-53 C cables, service considerations 4-2 caps lock light 1-52 CD-ROM drive OS loading problems 2-24 specifications 6-10 CD
  • Compaq Evo n800v | Maintenance and Service Guide - Page 217
    1-46 display support illustrated 3-16 removal 5-45 DMA specifications 6-14 docking connector 1-53 docking connector cover, illustrated 3-16 docking station, troubleshooting 2-18 drive indicator light 1-52 drives, preventing damage 4-3 DVD-ROM drive OS loading problems 2-24 specifications 6-11 E Easy
  • Compaq Evo n800v | Maintenance and Service Guide - Page 218
    function keys 1-50 G grounding equipment and methods 4-6 H hard drive OS loading problems 2-20 removal 5-7, 5-8 spare part numbers 3-9, 3-19 specifications 6-7 hard drive bay 1-46, 1-54 hard drive bezel removal 5-8 spare part numbers 3-9 hard drive retention screw 1-54 headphone jack location 1-48
  • Compaq Evo n800v | Maintenance and Service Guide - Page 219
    1-50 num lock light 1-51 numeric keypad 1-50 O operating system loading, troubleshooting 2-19 optical drive, spare part numbers 3-13, 3-19 P packing precautions 4-4 parallel connector location 1-47 pin assignments A-4 parts catalog 3-1 password, clearing 1-43 Index-4 Maintenance and Service Guide
  • Compaq Evo n800v | Maintenance and Service Guide - Page 220
    part number 3-11 speaker jack location 1-48 pin assignments A-6 speakers 1-46 specifications AC adapter 6-13 battery 6-13 CD-ROM drive 6-10 CD-RW drive 6-12 computer 6-1 diskette drive 6-9 display 6-3, 6-4, 6-5, 6-6 DMA 6-14 DVD-ROM drive 6-11 hard drive 6-7 Maintenance and Service Guide Index
  • Compaq Evo n800v | Maintenance and Service Guide - Page 221
    2-29 power 2-12 video 2-16 U universal serial bus (USB) connector location 1-48 pin assignments A-2 V vents 1-46, 1-47, 1-53 video troubleshooting 2-16 volume control buttons 1-52 W Windows application key 1-50 Windows logo key 1-50 workstation precautions 4-5 Index-6 Maintenance and Service Guide
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b
Maintenance and Service Guide
Evo Notebook N800c,
Evo Notebook N800v,
Evo Notebook N800w, and
Presario 2800 Mobile PC Series
Document Part Number: 268135-003
January 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.