Compaq Mini CQ10-500 HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic
Compaq Mini CQ10-500 - PC Manual
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- Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 1
HP Mini 110 and Compaq Mini CQ10 Maintenance and Service Guide - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 2
Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 3
MSG revision history Revision A Publication Date August 2010 Description Updated spare parts throughout MSG. iii - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 4
iv MSG revision history - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 5
printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 6
vi Safety warning notice - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 7
components ...8 Right-side components ...10 Left-side components ...11 Display components ...12 Bottom components ...13 3 Illustrated parts catalog 14 Service tag ...14 Computer major components 15 Display assembly components 22 Mass storage devices ...24 Miscellaneous parts ...25 Sequential part - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 8
Menu 78 6 Backup and recovery ...79 Windows 7 ...79 Backing up and recovering using Roxio BackOnTrack 79 Creating a copy of the hard drive 80 Performing a recovery 80 Using the Disaster Recovery utility 80 Downloading and extracting the Disaster Recovery utility 81 Restoring your hard - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 9
Windows XP ...87 Backing up your information 87 Creating a copy of the hard drive 88 Performing a recovery 88 Using the Disaster Recovery Utility 89 Downloading and extracting the Disaster Recovery for specific countries and regions 95 9 Recycling ...96 Battery ...96 Display ...96 Index ... - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 10
x - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 11
Product description Category Description HP Mini 110 Product Name Processor Chipset Graphics Panels HP Mini 110 √ Compaq Mini CQ10 Intel® Atom™ √ Intel Graphics Media Accelerator 3150 universal memory √ architecture (UMA) graphics subsystem with 1024 × 600) LED Compaq Mini CQ10 √ √ 1 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 12
HP Mini 110 10.1-inch standard-definition (SD), WSVGA, AntiGlare √ (1024 × 600) LED One customer-accessible/upgradable memory module slot √ PC2-4200, 667-MHz, DDR2 √ Supports the following configurations: √ ● 2048-MB total system memory (2048 × 1) NOTE: Supported on computers with Windows - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 13
localized cable √ plug support and stepped plug AC adapter connector on cable √ 1.0-m (3.28-ft) power cord √ 3-cell Lithium-ion(Li-ion) battery (2.55-Ah, 28-Wh) √ 6-cell Lithium-ion(Li-ion) battery (2.80-Ah, 62-Wh) √ Supports Kensington security lock √ Compaq Mini CQ10 √ √ √ 3 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 14
Basic 32 √ Windows 7 Starter 32 √ Windows XP Home SP3, ultra low-cost personal computer √ (ULCPC) edition Support for HP QuickWeb √ FreeDOS √ End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ WLAN module √ WWAN module √ Compaq Mini CQ10 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 15
features on most computer models. To see a list of hardware installed in the computer in Windows, follow these steps: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 16
Top components TouchPad Item Component (1) TouchPad zone (2) Left TouchPad button* (3) Right TouchPad button* Description Moves the pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 17
: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory. ● Off: All wireless devices are off. Top components 7 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 18
fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu on computers using the Windows operating system. Displays a shortcut menu for items beneath the pointer. Scroll the page up or down, or when pressed in - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 19
Item Component (1) Vents (2) (2) Speaker Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Produces sound. Front - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 20
switch for at least 4 seconds to turn off the computer. To learn more about your power settings in Windows, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. Connect optional USB devices. 10 Chapter 2 External component identification - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 21
port (4) Vent Connects an AC adapter. ● White: The computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging. ● Off: The computer is not connected to external power. Connects an external VGA monitor or - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 22
captures still photographs. (5) Internal microphone To use the webcam in Windows, select Start > HP > HP MediaSmart > HP MediaSmart Webcam. Records sound. *The antennas are not visible or region. These notices are located in Help and Support. 12 Chapter 2 External component identification - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 23
Bottom components item Component (1) Battery release latches (2) (2) Battery bay Description Release the battery from the battery bay. Holds the battery. Bottom components 13 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 24
helps a service technician to determine what components and parts are needed. (4) Warranty period: This number describes the duration of the warranty period for the device. (5) Model description (select models only): This is the alphanumeric identifier used to locate documents, drivers, and support - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 25
Computer major components Computer major components 15 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 26
Item Description Spare part number (1) 10.1-in display assembly (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN transceivers and cables, and webcam/microphone module and cable): ● 10.1-in, WSVGA, AntiGlare, standard display assembly in black 607744-001 ● 10.1-in, WSVGA, - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 27
: ● For HP and CPQ 607766-001 (4) Speakers (includes cable) 608770-001 (5) & TouchPad (includes cable and bracket (6)): (6) ● For HP and CPQ 607766 illustrated, includes 4 rubber feet and RJ-45 cover) 607756-001 (12) Battery 3-cell, 27-WHr (includes 2 release latches) 607762-001 6-cell, 55 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 28
(14) 1024-MB 2048-MB Memory shield (included with the service cover kit) 616749-001 616750-001 607768-001 (15) HP Mobile Broadband WWAN modules HP un2400 Mobile Broadband WWAN module 531993-001 HP Mobile Broadband WWAN module HP Mobile Broadband WWAN module HP F3307 Pris 850 Mobile Broadband - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 29
Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 593836-001 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 30
Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 602992-001 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 31
(18) Hard drive: ● 250-GB, 5400-rpm ● 320-GB, 5400-rpm 608763-001 608764-001 Service cover ● In Black 607750-001 ● In White 607751-001 ● In Black (for use only with Compaq Mini CQ10 computer models, hinge caps attached) 607753-001 ● In Red 622660-001 ● In Blue 622661-001 Computer - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 32
bezel (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables): For use only with HP Mini 110 computer models 607749-001 For use only with Compaq Mini CQ10 computer models 607752-001 Webcam/microphone module 607748-001 Display panel: 10.1-in, WSVGA, AntiGlare - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 33
Item (4) (5a) (5b) (5c) (6) Description Spare part number 10.1-in, WSVGA, Anti-Glare, standard display assembly in black 607746-001 10.1-in, WSVGA, standard display assembly in black 619469-001 10.1-in, WSVGA, standard display assembly in white 619470-001 10.1-in, WSVGA, Anti-Glare, - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 34
Mass storage devices NOTE: Each hard drive spare part kit includes a cable adapter, bracket, and 4 isolators. Item (1) Description Hard drive: 250-GB, 5400-RPM 320-GB, 5400-RPM Spare part number 608763-001 608764-001 24 Chapter 3 Illustrated parts catalog - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 35
Miscellaneous parts Description 30-W UMA AC adapter Power cord: For use in Argentina For use in Australia For use in Brazil For use in Denmark For use in Europe, Middle East, and Africa For use in Israel For use in Italy For use in Japan For use in the People's Republic of China For use in Singapore - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 36
Power cord for use in India 30-W UMA AC adapter HP un2400 Mobile Broadband WWAN module HP F3607 SDG 850 Mobile Broadband WWAN module HP Telefonica Mobile Broadband WWAN module HP 802.11 b/g/n Shiraz WLAN module Optical Mobile Mouse HP 802.11 b/g/n + Bluetooth 2.1+ EDR Combo Adapter WLAN modle - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 37
Service cover (black) Service cover (white) Display bezel for use with CPQ models (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables): For use only with Compaq Mini CQ10 bracket) Top cover (for HP and CPQ) Service cover (kit includes memory shield) Hard drive: 250 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 38
cable) Speakers (includes cable) RTC battery Fan/heat sink assembly (includes replacement thermal material) Display Hinge Kit (includes left and right display hinges) HP F3307 Pris 850 Mobile Broadband WWAN module HP F3307 Pris 900 Mobile Broadband WWAN module Memory module: 1024-MB (667-MHz - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 39
-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue Service cover (red) Sequential part number listing 29 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 40
Spare part number Description 622661-001 629234-001 Service cover (blue) Case sleeve 30 Chapter 3 Illustrated parts catalog - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 41
● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 31 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 42
Cables and connectors CAUTION: When servicing the device, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the device. Cables must - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 43
voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 11,500 V 14,500 V 700 V 4,000 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Preliminary replacement requirements 33 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 44
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 45
cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling 500 V 7,500 V 5,000 V Preliminary replacement requirements - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 46
, drivers, and support for the device. (4) Warranty period: This number describes the duration of the warranty period for the device. (5) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 47
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 607756-001. There are 4 rubber feet that attach to the base enclosure in the locations shown in the following illustration. Component replacement procedures 37 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 48
lock latch (1) to the unlock position. 3. Then, firmly slide battery release latch (2) until the battery is released. 4. Remove the battery (3). Reverse this procedure to install a battery. NOTE: After replacing the battery, slide the manual release latch to the lock position. 38 Chapter 4 Removal - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 49
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). Remove the SIM: 1. Press in on the SIM (1) to release it from the SIM slot. 2. Remove the SIM (2) from the SIM - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 50
In Black In White In Red In Blue Spare part number 607750-001 607751-001 622660-001 622661-001 Before removing the service cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 51
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Battery on page 38). Remove the hard drive: 1. Lift up the vinyl cover to expose the hard drive. 2. Using a small - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 52
3. Slide the tab (1) to disconnect the hard drive from the computer, and then lift the hard drive (2) out of the bay. Reverse this procedure to reassemble and install the hard drive. 42 Chapter 4 Removal and replacement procedures - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 53
HP F3607 SDG 850 Mobile Broadband WWAN module HP Mobile Broadband WWAN module HP Mobile Broadband WWAN module HP F3307 Pris 850 Mobile Broadband WWAN module HP technical support. Before battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 54
Remove the WWAN module: 1. Disconnect the WWAN antenna cables from the terminals on the WWAN module. NOTE: The number of WWAN cables varies, depending on the model. Note the labeling and position of the cables. Pull the antenna cables up and off the terminals. 2. Using a small Phillips screwdriver, - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 55
the WWAN module, press the antenna cables firmly down onto the terminals until securely connected. Route the cables carefully to prevent potential damage when the service cover is replaced, as shown in the illustration below. Component replacement procedures 45 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 56
WLAN module Description Spare part number For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 607742-001 For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 57
Description Spare part number For use in For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 58
your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 48 Chapter 4 Removal and replacement procedures - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 59
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). Remove the WLAN module: 1. Disconnect the WLAN antenna cables NOTE: The number of WLAN cables - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 60
. NOTE: When replacing, press the antenna cables firmly down onto the terminals until securely connected. Route the cables carefully to prevent potential damage when the service cover is replaced, as shown in the illustration below. 50 Chapter 4 Removal and replacement procedures - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 61
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). Remove the memory module: 1. Using a small Phillips screwdriver, loosen the 2 memory module shield screws. Component replacement procedures 51 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 62
2. Lift up and remove the memory shield. 3. Using your fingers, spread the 2 retention clips outward until the memory module tilts up at a 45degree angle. 4. Remove the memory expansion module from the computer. Reverse this procedure to install the memory module. 52 Chapter 4 Removal and - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 63
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). Remove the RTC battery: ▲ Remove the RTC battery from the socket on the system board. Reverse this procedure to install the RTC - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 64
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 54 Chapter 4 Removal and replacement procedures - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 65
Remove the keyboard: 1. Remove the three Phillips PM2.0×6.0 screws that secure the keyboard to the computer. 2. Turn the computer right-side up, with the front toward you. 3. Open the computer as far as it will open. 4. Lift the rear edge of the keyboard (1) until it rests at an angle. 5. Slide the - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 66
6. Release the zero insertion force (ZIF) connector (3) to which the keyboard cable is attached, and then disconnect the keyboard cable (4) from the system board. 7. Remove the keyboard. Reverse this procedure to install the keyboard. 56 Chapter 4 Removal and replacement procedures - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 67
Top cover Description In black (for HP and CPQ) Spare part number 607766-001 Before removing and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Remove the keyboard (see Keyboard on page - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 68
6. Release the ZIF connector (2) to which the TouchPad cable is connected, and then disconnect the TouchPad cable (3) from the system board. 58 Chapter 4 Removal and replacement procedures - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 69
7. Remove the five Phillips PM2.0×6.0 screws that secure the top cover to the base enclosure. 8. Release the top cover (1) by lifting the rear edge until it disengages from the base enclosure. 9. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 70
the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the following components: a. Service cover (see Service cover on page 40). b. Keyboard (see Keyboard on page 54). c. Top cover (see Top cover on page 57 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 71
5. Remove the speakers (4). Reverse this procedure to install the speakers. Component replacement procedures 61 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 72
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the following components: a. Service cover (see Service cover on page 40). b. Keyboard (see Keyboard on page 54). c. Top cover (see Top cover on page 57 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 73
6. Remove the TouchPad (5) by sliding it forward. Reverse this procedure to install the TouchPad. Component replacement procedures 63 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 74
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Disconnect the WWAN antenna cables from the WWAN module (see WWAN module on page 43 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 75
3. Release the WLAN antenna cables (1) from the clips built into the base enclosure (2). 4. Turn the computer right-side up, with the front toward you. 5. Open the computer as far as it will open. 6. Disconnect the display panel cable (1) from the system board. Component replacement procedures 65 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 76
7. Release the wireless antenna cables (2) from the clip built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other device components. 8. Remove the two - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 77
9. Remove the display assembly (2). Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 67 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 78
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Disconnect the hard drive cable from the system board (see Hard drive on page 41 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 79
● WLAN module (see WLAN module on page 46) ● Memory module (see Memory module on page 51) ● RTC battery (see RTC battery on page 53) ● Fan/heat sink assembly (see Fan/heat sink assembly on page 71) Remove the system board: 1. Disconnect the display panel cable from - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 80
5. Remove the system board (3) by sliding it up and away from the base enclosure. Reverse the procedure to install the system board. NOTE: When reinstalling the system board, the base enclosure actuator needs to be aligned properly with the power switch so that the parts are not damaged in the - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 81
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Disconnect the hard drive cable from the system board (see Hard drive on page 41 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 82
board each time the fan/heat sink assembly is removed: Thermal paste is used on the processor (1) and the fan/heat sink assembly section (2) that services it. Reverse this procedure to install the fan/heat sink assembly. 72 Chapter 4 Removal and replacement procedures - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 83
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Disconnect the hard drive cable from the system board (see Hard drive on page 41 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 84
3. Remove the power connector cable . Reverse this procedure to install the power connector cable. 74 Chapter 4 Removal and replacement procedures - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 85
5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 86
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 87
, the computer restarts in Windows. Setup Utility Menus Main Menu supported by your computer. Select System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 88
System Configuration Menu Select Language Support Processor C4 State Boot Options Diagnostics Menu Select Hard Disk Self Test (select models only) Memory Test To do this Change the Setup Utility language. Enable/disable the processor C4 standby state. Set the following boot options: ● f10 and f12 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 89
have one of the following backup and recovery solutions: ● Roxio BackOnTrack ● HP Recovery Manager NOTE: For detailed information, perform a search for these topics in Help and Support. Backing up and recovering using Roxio BackOnTrack Successful recovery after a system failure depends on whether - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 90
problem occurs. The Instant Restore utility automatically creates working states periodically. You can also define a working state by saving the current computer state manually. For more information about computer system states, refer to the BackOnTrack software Help. Using the Disaster Recovery - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 91
on your computer. 2. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen instructions. 4. Click Download only to save the file to your computer. 5. When prompted - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 92
improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 82 Chapter 6 Backup and recovery - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 93
point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then revert back to that point if you want to to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restoring to a previous date and time To revert to a restore point - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 94
and by HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Backing up your information ● Creating a set of recovery discs ● Creating system restore points ● Recovering a program or driver - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 95
discs, number each disc before inserting it into an optical drive. Creating a set of recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 96
Help and Support. NOTE: Recovery Manager recovers only the software that was preinstalled at the factory. Software not provided with this computer must be downloaded instructions. Recovering using the partition on the hard drive (select models only) On some models, you can perform a recovery from - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 97
software setup. For details, refer to "Downloading and extracting the Disaster Recovery utility" later in this section. NOTE: For detailed information, perform a search for these topics in Help and Support. Backing up your information Successful recovery after a system failure depends on whether - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 98
bottom-right of the computer screen. 8. Follow the on-screen instructions. Performing a recovery In case of system failure or instability, the computer provides state manually. For more information about computer system states, refer to the BackOnTrack software Help. 88 Chapter 6 Backup and recovery - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 99
on your computer. 2. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen instructions. 4. Click Download only to save the file to your computer. 5. When prompted - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 100
can restore your computer from Windows when the operating system is Instant Restore utility, refer to the BackOnTrack software Help. Using the Instant Restore utility when the operating f6 repeatedly until the Windows status bar is displayed. 3. When the Roxio BackOnTrack screen is displayed, - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 101
7 Connector pin assignments Audio-in (microphone) Pin 1 2 3 Audio-out (headphone) Signal Audio signal in Audio signal in Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) 91 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 102
External monitor Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 92 Chapter 7 Connector pin assignments - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 103
RJ-45 (network) Pin 1 2 3 4 5 6 7 8 Universal Serial Bus Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground RJ-45 (network) 93 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 104
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 105
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA for evaluation in the country or region where it will be used. Requirements for specific countries and regions 95 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 106
battery in general household waste. Follow the local laws and regulations in your area for computer battery them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the in this chapter are general disassembly instructions. Specific details, such as screw sizes, - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 107
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 108
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 109
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 99 - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 110
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 111
18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 112
port 92 headphone 91 microphone 91 monitor port 92 network jack 93 RJ-45 jack 93 Universal Serial Bus (USB) port 93 connectors, service considerations 32 D Diagnostics Menu, Setup Utility 78 Digital Media Slot 10 diskette drive precautions 32 product description 2 display assembly removal 64 spare - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 113
Windows logo 8 L language support 78 lights AC adaptor 11 caps lock 7 drive 11 mute 7 power 10 webcam 12 wireless 7 M Main Menu, Setup Utility 77 memory module product description 2 removal 51 spare part numbers 18, 28, 51 memory pinout 93 location 11 RTC battery removal 53 spare part number - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 114
spare part number 21, 27, 40 service tag 14, 36 serviceability, product description 4 Setup Utility changing the 12 webcam light 12 webcam/microphone module, spare part number 22, 27 Windows applications key 8 Windows logo key 8 wireless light 7 wireless module, product description 2 WLAN module - Compaq Mini CQ10-500 | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Servic - Page 115
HP Mini 110 and Compaq Mini CQ10
Maintenance and Service Guide