Compaq Presario 2500 Startup Guide Compaq Notebook Series
Compaq Presario 2500 - Notebook PC Manual
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- Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 1
Compaq Notebook Series Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 2
Company, L.P. Microsoft, MS-DOS, and Windows are trademarks of Microsoft Corporation in the unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. HP shall not be liable for Guide Second Edition (March 2003) Part Number: 311069-002 ii Reference - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 3
• Use only the power cord and batteries indicated in this guide. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. • Disconnect the modem cable before opening the notebook case or touching an uninsulated modem cable, jack, or - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 4
EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND PROVIDED TO YOU AS PART OF THE HP PRODUCT displayed on your screen on the bottom of the notebook. If the COA label ADAPTATIONS. Customer may make copies or adaptations of the software (a) for archival purposes or (b) when copying or adaptation - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 5
support utility software may only be used for restoring the hard party only as part of the transfer updates and upgrades, which may be available from Hewlett-Packard under a separate support agreement. EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 6
notebook SUPPORT POLICY FOR MICROSOFT OPERATING SYSTEMS SERVICE PACK. HP will provide end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available 30 days after the service pack being released by Microsoft. vi Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 7
10 Step 1: Insert the battery 10 Step 2: Connect AC power 11 Step 3: Connect a phone line 12 Step 4: Turn on the notebook 13 Step 5: Set up Windows 13 Basic Operation ...15 Operating Your Notebook 16 Default power settings 16 To reset the notebook 17 To change the boot device 17 To use the - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 8
Taking Care of Your Notebook 27 To protect your hard drive 27 To maintain your notebook 27 To safeguard your data 28 To extend the life of the display 28 To clean your notebook 28 Batteries and Power Management 29 Managing Power Consumption 30 How the notebook manages power automatically 30 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 9
72 Modem problems 72 PC Card (PCMCIA) problems 75 Performance problems 75 Power and battery problems 76 Printing problems 78 Serial, parallel, and USB problems 79 Startup problems 80 Wireless problems 81 Configuring the Notebook 83 To run the BIOS Setup utility 83 To change video memory - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 10
Regulatory Information 101 U.S.A...101 Canada ...103 European Union 104 Japan ...106 New Zealand 107 Russia...108 International 108 Index ...110 x Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 11
Getting Started with Your Notebook Reference Guide 1 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 12
3 Keyboard status lights 4 Power button: turns the notebook on and off 5 TouchPad, scroll pad, Click buttons, and an on-off button 6 Main status lights (left to right): power mode, hard drive activity, and battery 7 Hard drive 8 Infrared port (select models only) 9 Wireless on-off button and - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 13
(left to right): power mode, hard drive activity, and battery 7 Infrared port (select models only) 8 Wireless on-off button and indicator light (select models only) 9 Battery 10 Audio mute button, audio mute light, and volume control 11 Audio jacks (left to right): audio out (headphones), external - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 14
Identifying Parts of the Notebook Left panel and back panel components 1 AC adapter jack 8 Cable lock slot (security connector) 2 Universal serial bus ports (USB) 9 RJ-11 jack: connects the modem cable 3 RJ-45 jack: connects a network cable 10 PC Card and CardBus slot and button 4 S-Video out - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 15
Getting Started with Your Notebook Identifying Parts of the Notebook 1 AC adapter jack 2 Two USB ports 3 RJ-45 network jack: connects a network cable 4 PS/2 port 5 Parallel port (LPT1): use this port for a parallel printer or other parallel device 6 External monitor port 7 S-Video out jack 8 Cable - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 16
Getting Started with Your Notebook Identifying Parts of the Notebook Bottom panel components 1 Hard drive 2 Battery latch 3 RAM (memory) cover 4 Reset button 5 Docking port (select models only) 6 Mini PCI cover (no user parts inside) 6 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 17
Getting Started with Your Notebook Identifying Parts of the Notebook 1 Hard drive 2 Battery latch 3 Mini PCI cover (no user parts inside) 4 RAM (memory) cover 5 Docking port (select models only) 6 Reset button Reference Guide 7 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 18
notebook. 1 Power mode • On-notebook is on (even if the display is off) • Blinking-notebook is in Standby • Off-notebook is off or in Hibernation 2 Hard drive activity On-notebook is accessing the hard drive 3 Battery status • Green-AC adapter is connected and the battery is fully charged • Amber-AC - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 19
Getting Started with Your Notebook Identifying Parts of the Notebook The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1 Caps Lock On: on for the numeric keys. Otherwise, cursor control is active (as marked on an external keyboard). Reference Guide 9 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 20
setting up a safe and comfortable work environment, see the Safety & Comfort Guide on the Documentation Library CD. When you set up your notebook for the first time, you will charge the battery, connect the AC adapter, turn on the notebook, and run the Windows setup program. WARNING Step 1: Insert - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 21
Plug the power cord into a wall outlet. The notebook battery starts charging. When unplugging the power cord, unplug it from the wall outlet before unplugging it from the AC adapter. While the battery is charging, you can continue with the "Step 3: Connect a phone line" section. Reference Guide 11 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 22
not use a digital line.) 2. Connect the telephone cord (RJ-11) into a telephone jack. 3. Plug the other end of the telephone cord into the RJ-11 modem jack on the notebook. For details about using the modem, see "Using the Modem." 12 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 23
notebook boots up, and Windows starts automatically. Hint If your notebook does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter, then press the power button again. Leave the AC adapter plugged in for several hours to fully charge the battery - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 24
Basic Operation Reference Guide 15 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 25
power. • Saves current session to disk, then shuts down. • Restores network connections. You can also customize how these power modes work. See the "Batteries and Power Management" chapter in the Reference Guide on the Documentation Library CD included with your notebook. 16 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 26
notebook, then press the power button to restart. To reset the notebook while it is docked in a port replicator, you can press the reset button on the left side of the port replicator. To change the boot device The notebook normally boots from its internal hard drive. You can also boot the notebook - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 27
. 1 Click buttons. The Click buttons work like the left and right buttons on a standard mouse. 2 TouchPad (touch-sensitive pointing device). 3 TouchPad on-off button and indicator light. 4 Scroll pad. The scroll pad scrolls vertically to display the contents of the active window. 18 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 28
Operating Your Notebook The combination of Page Down Fn+Backspace Does this Decreases the display brightness. Increases the display brightness. Toggles the built-in keypad on audio volume and cancels the mute setting. Decreases the audio volume. Mutes/unmutes the audio output. Reference Guide 19 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 29
To use the One-Touch buttons Your notebook includes five One-Touch buttons that can start any application or open a document or Web site with a single press. If you want a label to appear onscreen when you press a One-Touch button, select that option on the Onscreen Display tab. 20 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 30
This key combination Windows key+E Windows key+F1 Windows key+F Windows key+M Shift+Windows key+M Windows key+R Does this Runs Windows Explorer Runs Windows Help Runs Windows Find: Search Minimizes all displayed windows Returns all minimized windows to original size Runs the Windows Run dialog box - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 31
. 3. Slide the tray back into the module to close it. If your notebook loses power, you can manually open the drive to remove a CD. Insert a straightened paper clip into the recessed hole on the front of the drive to open it. The location of the CD or DVD drive varies by model. 22 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 32
or other DVD readable drive, it also includes DVD player software that lets you play DVD movies. Select Start > All Programs > Multimedia > DVD Player > InterVideo WinDVD. For best performance while playing movies on battery power, set the Control Panel Power Scheme to Portable/Laptop. DVDs can have - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 33
up password protection You can protect your notebook from access by another user by setting up password protection, which is available through Windows and through the BIOS Setup utility. See details on the BIOS Setup Utility in the "Troubleshooting and Maintenance" chapter. For complete protection - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 34
Web. Your notebook comes equipped with Norton AntiVirus software. Because new viruses appear frequently, you will also want to update the program virus definitions from time to time. Norton AntiVirus updates are on the Web at www.symantec.com. You can also get detailed instructions from the program - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 35
Start > Turn Off Computer > Restart. 2. When the logo screen appears, press F2 to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to Boot. 4. From the Security menu, enable Internal hard drive lock. 5. Press F10 to save and exit BIOS Setup. 26 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 36
up or carry the notebook by its display. • Do not use the notebook outside in the rain or snow (inclement weather). If the notebook is cold, warm it gradually to avoid condensation. • Maintain your battery for best performance. See the "Batteries and Power Management" chapter. Reference Guide 27 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 37
you are not using an external monitor, set the Turn off monitor timeouts (for both AC and battery operation) to the shortest comfortable interval. • Avoid using a screen saver or other software that prevents the notebook from changing to Display-off or Standby mode after a timeout period. If you use - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 38
Batteries and Power Management Reference Guide 29 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 39
turned off. Standby is initiated. Maintains your current session in RAM, and turns off the display and other components to conserve battery power. Hibernation is initiated. Saves your current session to the hard drive, and turns off the notebook. To resume Press any key or move a pointing device to - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 40
saved, but some functions may be disabled. To resume normal operation, restore power by connecting an AC adapter or installing a charged battery, then shut the notebook off and restart it. Changing timeout settings and creating power schemes You can adjust the length of timeouts after which your - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 41
provide additional power-information options. On the battery 1. Remove the battery from the notebook. See the "Getting Started with Your Notebook" chapter in this guide. 2. Press the contact pad on the side of the battery. The number of lights that turn on indicates the remaining charge (each light - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 42
. After the notebook enters Hibernation in this way, you will not be able to turn it on again until you restore power by doing one of the following procedures: • Replace the battery with a charged one. • Plug in the AC adapter. If you plug in the AC adapter, you can continue to work while your - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 43
you normally use AC power, make a practice of using the battery as your power source at least once a week. • Unplug the AC adapter when the notebook is not in use. • To preserve the life of a battery, be sure to charge it regularly. • For long-term storage, the battery must be charged 20 percent to - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 44
Modem and Network Connections Reference Guide 35 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 45
Check with your ISP for a list of telephone numbers that support V.90 or V.92. The maximum speed for faxing is 14.4 Kbps, even though the modem is capable of downloading at higher speeds. CAUTION Your built-in modem may not work with multiple phone lines or a private branch exchange (PBX), cannot - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 46
period after a modem repeatedly fails to connect to a service provider. The number message that says "black list." • When using a modem, an external surge protector can prevent notebook damage by lightning Phone and Modem Options in Control Panel to change many modem settings. On the Modems tab, - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 47
LAN connection. To edit settings, open Network and Dial-up Connections in Control Panel. See Windows Help for information about setting up and using LAN connections. Select Start > Help and Support. Contact your network administrator for network information. Two lights next to the LAN port indicate - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 48
Modem and Network Connections Making Wireless Network Connections (select models only) Making Wireless Network Connections (select models only) If your notebook includes a wireless on-off button, you can connect by radio to an 802.11 wireless local area network (LAN) and access notebooks and other - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 49
can also display an icon in the taskbar when connected to a network. 4. On the Wireless Networks tab, view the wireless networks available The notebook automatically connects to the first preferred network within range if wireless communication is turned on. Creating a New Notebook-to-Notebook - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 50
is added to your list of preferred networks and becomes available to other notebooks. To turn wireless communication on and off Wireless networks and cellular modems are examples of devices that use wireless communication. Such devices may be restricted in some situations or environments, such as - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 51
Modem and Network Connections Making Wireless Network Connections (select models only) Turning off communication and ending a connection 1. Important: close any files that reside on other network notebooks. 2. To turn off the wireless 802.11 communication without turning off the notebook, press the - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 52
Modem and Network Connections Making Wireless Bluetooth Connections (select models only) Making Wireless Bluetooth Connections (select models only) If your notebook includes Bluetooth wireless capabilities, you can use it to make short-range radio connections to a wireless personal area network ( - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 53
Modem and Network Connections Making Wireless Bluetooth Connections (select models only) Turning off Bluetooth communication Turning off communication ends any connection you have open. 1. Important: close any files that reside on other network notebooks. 2. To turn off Bluetooth communication - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 54
notebook includes Bluetooth wireless capabilities, it supports the following common protocols for transferring data. To use either protocol, both notebooks must support that protocol. Check the other notebook Use Windows Explorer or other software to copy or move files between your notebook and - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 55
Add-On Devices Reference Guide 47 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 56
data and expanding the communication capabilities of the notebook. The notebook supports standard Type II and III PC Cards (PCMCIA and CardBus). To insert or remove a PC Card Note The location and number of the PC Card slots vary by model series. Inserting a PC Card 1. Hold the PC Card with - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 57
taskbar, or shut down the notebook. Otherwise, you could lose data. 1. Before removing the card, select the Eject Hardware or Safely Remove Hardware icon in the taskbar, then select the card you want to remove. This protects your data and helps avoid unexpected problems. If needed, you can restart - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 58
notebook. Attach the audio cable to the corresponding audio port on the notebook or port replicator. Match your notebook to one of the following illustrations and locate the audio ports on your notebook. 1 External microphone connector (pink) 2 Audio either audio port on the notebook, any device - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 59
the TV, select the red button next to TV. If the S-Video cable is not plugged into your notebook and TV, the red button will not be displayed. 5. Select Apply to accept the changes. 6. If you are prompted to restart Windows, select Yes. Adjusting monitor resolution and other settings 1. Select Start - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 60
as audio and video equipment, disk drives, printers, and other notebooks. Attach the device cable to the IEEE 1394 port. Windows automatically recognizes the device. The IEEE 1394 port is a 4-wire port. If you want to connect a device that has a 6-wire plug, you can purchase a simple adapter (if - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 61
. You can then print from your applications as you would to any other printer. Transferring files through an infrared connection You can use your notebook infrared port to transfer files by using Wireless Link. See the Windows online Help for instructions on using Wireless Link. Reference Guide 53 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 62
that you can leave in place whenever you remove the notebook from your desk. Instead of disconnecting and reconnecting peripheral devices, you can simply undock and dock the notebook. Use only the approved AC adapter that meets the power requirements of the notebook). Do not use a 60-watt, 3.16-amp - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 63
AC adapter, then connect it to the back of the port replicator. You can also operate the port replicator using power from the notebook battery. 2. Remove the to an audio port on the notebook, any device connected to the corresponding port on the port replicator is ignored. Reference Guide 55 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 64
Add-On Devices Connecting External Devices To undock from the port replicator 1. Press down the undock button on the right side of the port replicator. 2. Lift the notebook out of the port replicator. 56 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 65
shielding around the connectors on the back of the notebook. 1. Select Start > Turn Off Notebook > Turn Off. 2. Important: unplug the AC adapter, if present, and remove the battery. 3. Turn the unit bottom-side up, loosen the screws holding the RAM cover, and remove the cover. Reference Guide 57 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 66
RAM (Memory) 4. Insert the RAM board into the connector at about a 30 degree angle until it is fully inserted. Then press down at both sides until both latches snap closed. Match your notebook to one of the following illustrations. 5. Replace the cover. 6. Insert the battery. To remove the RAM - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 67
shielding around the connectors on the back of the notebook. 1. Select Start > Turn Off Computer > Turn Off. 2. Important: unplug the AC adapter, if present, and remove the battery. 3. Turn the unit bottom-side up, loosen the screws holding the RAM cover, and remove the cover. Reference Guide 59 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 68
Installing Additional RAM (Memory) 4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up. Match your notebook to one of the following illustrations. 5. Pull the board out of the connector. 6. Replace the cover. 7. Insert the battery. 60 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 69
Replacing the Hard Drive Add-On Devices Replacing the Hard Drive To replace the hard drive You will need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if connected. 2. Remove the battery. 3. Turn the unit bottom side up. 4. Use a pointed tool to remove the plugs from - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 70
Add-On Devices Replacing the Hard Drive To replace the hard drive holder If you are installing a new hard drive that does not have a holder, you can remove the holder parts from the old hard drive. You'll need a small Phillips screwdriver for this procedure. 1. Remove the four screws from the sides - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 71
Add-On Devices Replacing the Hard Drive To prepare a new hard drive When you install a new hard drive, you also need to prepare it to be able to work with your notebook. If you want to restore the Windows software and operating system that were originally installed on your notebook, use the - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 72
Troubleshooting and Maintenance Reference Guide 65 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 73
Support. • Select the question mark One-Touch key located at the top of the keyboard. • See the Microsoft Windows manual shipped with the notebook. • For customer service, refer to the Worldwide Telephone Numbers booklet to contact an authorized dealer, reseller, or service provider. Audio problems - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 74
and DVD problems If you can't boot from a CD or DVD • Make sure the CD or DVD is bootable, such as the QuickRestore System Recovery CD. • Make sure the CD-ROM/DVD drive is selected as the boot device. See the "Basic Operation" chapter in this guide to change the boot sequence. • Restart the notebook - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 75
and Maintenance Troubleshooting Your Notebook • Restart the system: remove the disc from the drive, and select Start > Turn Off Computer > Restart. • If you created the CD on a DVD/CD-RW combo-type drive, try using a different media brand. Read and write quality may vary for media. If - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 76
Troubleshooting Your Notebook Hard drive problems If the notebook hard drive doesn't spin • Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook. • Remove and reinsert the hard drive - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 77
Troubleshooting Your Notebook Infrared problems By default, the infrared port is not enabled, so you must enable it before you can use it. If you have problems change this setting with the BIOS Setup utility. See "Configuring Your Notebook" in this chapter. • Restart the notebook. Select Start > Turn - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 78
Maintenance Troubleshooting Your Notebook If a PS/2 scroll mouse doesn't work • The TouchPad must be disabled for the mouse scroll feature to work. In the BIOS Setup utility, make sure the External Pointing Devices option in the System Devices menu is set to Auto. See "Configuring the Notebook" in - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 79
out of memory • Make sure drive C is not running low on free space. • If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help. Select Start >Help and Support. • The full amount of RAM in your notebook is not available - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 80
and Maintenance Troubleshooting Your Notebook If the modem doesn't dial or no dial tone is detected • Check all cables and connections. • Connect a standard telephone to the phone line and make sure the line is working. • Make sure someone else isn't using the same phone line. • Try another - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 81
and Maintenance Troubleshooting Your Notebook • Open the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System. If the modem is disabled, try to enable it. If it has a conflict, try disabling another device. • If you're running fax software using - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 82
, then select the option to disable the modem. Performance problems For best performance, your notebook should have at least 128 MB of memory (RAM). If the notebook pauses or runs sluggishly • This may be normal Windows behavior. Background processing can affect response time. • Certain background - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 83
problems If the notebook turns off immediately after it turns on Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery. If the notebook keeps beeping The notebook beeps repeatedly or displays a warning when battery power is low. Save your work, shut down Windows - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 84
and Maintenance Troubleshooting Your Notebook If the battery does not charge • Make sure the AC adapter is fully plugged into the power source and the notebook, and that the light on the adapter is on. • If you're using a power strip, remove the AC adapter from the power strip and plug - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 85
Make sure the Hibernation timeouts for both AC power and battery power are not set to Never. Printing problems Hint You will usually be able to solve most printing problems by using the Print troubleshooter in Windows Help. Select Start > Help and Support. If a serial or parallel printer doesn - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 86
and Maintenance Troubleshooting Your Notebook Serial, parallel, and USB problems If a serial mouse doesn't work • Make sure you followed the manufacturer's installation instructions completely and have installed the mouse properly. If not, repeat the procedure. • Make sure the port connection - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 87
remove the battery and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in the AC adapter again, and reset the notebook using the reset button. If the notebook won't boot from battery power • Make sure the battery is properly inserted and fully charged. Check the battery - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 88
Troubleshooting Your Notebook Wireless problems If you have problems with wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless problems" in this chapter. If you have trouble connecting to another notebook - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 89
Bluetooth communication is turned on. Select Start > All Programs > Utilities > Wireless Configuration, then select the Bluetooth button if it's not turned on. If no Bluetooth button is shown, your notebook does not support Bluetooth communication. • Make sure the Bluetooth devices are turned on - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 90
, and to tailor the operation of your notebook to your individual work needs. The settings made in BIOS Setup generally control the notebook hardware, and so greatly affect how the notebook operates. 1. Select Start > Turn Off Computer > Restart. 2. When the logo screen appears, press F2 to enter - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 91
Setup. Sets the hard drive type and various parameters. Sets the video memory size allocated from total installed memory (RAM). Shows the extended memory size. Displays the serial number as shown on the back of the unit. Displays an identifier used for repair service. Displays the value of the 16 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 92
User Password is Administrator Password is Set User Password Set Administrator Password Require Password on Boot Internal hard drive lock Troubleshooting and Maintenance Configuring the Notebook Security Menu Description Shows if a user password is set. Shows if an administrator password is - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 93
Troubleshooting and Maintenance Configuring the Notebook To change video memory settings using BIOS Setup utility The notebook comes with either 32MB or 16MB of video memory. Note Changing your video memory to 8MB, 16MB, 32MB, or 64MB may change the performance of your notebook, depending on - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 94
with the notebook, allows you to restore your hard drive to the factory image. • Application Recovery utility allows you to restore or install one or several applications at a time. Select Start > Software Setup and follow the installation wizard on the screen. To replace a damaged QuickRestore - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 95
Reference Information Reference Guide 89 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 96
Modem Reference Information Modem Reference Information Note You can customize the operation of the modem using AT commands and S-registers. You can do this from Phone and Modem of modems and built-in modem. Modem Reference (Conexant modem data pump model and internal code revision. Report modem - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 97
result code on connecting. Dial tone and busy signal reported if detected (default). Reset to default configuration. Select error control protocol: NONE=no data compression, V42B=42bis in both size of history buffer to be negotiated in receive direction (default=4096). Reference Guide 91 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 98
modem-on-hold procedure. Request modem to initiate or confirm modem-on-hold (MOH) procedure and timeout: 0=V.92 modem min, 13=indefinite). Set whether modem grants modem-on-hold (MOH) request, and MOH timeout: 0=deny V.92 modem-on-hold request (default), 1 only, 3=disable. 0=modems decide whether to - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 99
+MMR +MR=0 +MR=1 +MR=2 Reference Information Modem Reference Information Conexant AT Commands (Advanced Users Only) ( renegotiation (default). Restore factory configuration. Included for compatibility . Initiate local analog loopback. Display current configuration and stored profiles. Guide 93 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 100
(default), 1=enable. 0=disable adaptive reception (default), 1=enable. Set loss-of-carrier delay in units of 100 ms (n=0 to 255). Set active service class: 0=data mode (default), 1=Fax Class 1, 1.0=Fax Class 1.0 mode, 8=voice mode. Set DTE inactivity timeout n seconds after which modem goes on-hook - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 101
modem interface rate in bits/sec: 0=automatic detection (default). Receive data with HDLC framing. Receive data. Receive silence, n ×10 ms. Transmit data with HDLC framing. Transmit data. Stop . AT* Commands *B Display black-listed numbers. *D Display delayed numbers. Reference Guide 95 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 102
Reference Information Modem Reference Information Register S0 S1 S2 S3 S4 S5 S6 S7 S8 S10 S11 S12 S18 S29 S30 S46 S95 S-Registers (Conexant) Function ( Meaning OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER DELAYED BLACKLISTED FAX DATA LINE IN USE 96 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 103
Safety Information Reference Information Safety Information Power cords The power cord supplied with the notebook AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 104
pack, do not allow a metal object to touch the battery contacts. • Do not disassemble the battery. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water. • Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 105
harmful, but the following precautions are recommended: • If the unit requires service, contact an authorized service center. • Do not attempt to make any adjustment of the unit. in the fluorescent lamp of the liquid-crystal display, and may require special handling at end-of-life. Reference - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 106
power of the IEEE 1394, 802.11 and Bluetooth internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless The internal wireless radio operates believe the internal wireless radio is safe wireless devices such as mobile phones. However, the use of wireless - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 107
(which can be determined by removing the unit's batteries and AC adapter), try the following: • Reorienting or relocating the receiving antenna. • Relocating the notebook with respect to the receiver. • Connecting the notebook AC adapter to another power outlet. Connections to Peripheral Devices - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 108
. See installation instructions for details. REN for this product is part of the product identifier that service. If trouble problem is resolved. You should only perform repairs to the equipment specifically discussed in the troubleshooting section of the user guide. Connection to party line service - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 109
unlawful for any person to use a notebook or other electronic device, including fax machines for which charges exceed local or long-distance transmission charges.) Declaration Company Regulatory Model Number: CRVSA-02T1-75 Complies with Part 15 of the FCC Rules. Operation is subject to Guide 103 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 110
wireless radio complies with RSS 210 of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 111
äte bei Anschluss an jeder beliebigen Telefonbuchse funktionieren. Sollten Probleme auftreten, wenden Sie sich zunächst an den Gerä terminali alla rete telefonica pubblica commutata (PSTN) e alla rete wireless in radio frequenza. Tuttavia, a causa delle differenze esistenti tra Reference Guide 105 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 112
Reference Information Regulatory Information Japan Japan Telecommunications Approval Name of Equipment: AMC20493-KT5 TELEC approval number: D02-0005JP Name of Equipment: T60H424 106 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 113
work problem should not be referred to the Telecom Faults Service factory default of 2 is recommended. The S7 register must contain a value less than 90. The factory apart. Failure to set these parameters correctly could negate the User Rights under the Telecom Terms of Service. Reference Guide 107 - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 114
Model Number for your product is listed in the declaration below. This regulatory number is different from the marketing name and product number. 108 Reference Guide - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 115
Compaq Notebook Series CRVSA-02T1-75 Includes all options for analog modems -3-3: 1994 / EN 61000-3-3:1995 GB9254-1998 FCC Title 47 CFR, Part 15 Class B/ANSI C63.4: 1992 AS/NZS 3548: 1995 Rules and ac/dc adapters used with this product are designed to operate on all power systems, other than IT power - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 116
Guide devices boot order, 85 temporary boot order, 17 diskette drive location, 4, 5 USB, 80 display BIOS settings, 84 brightness, 19, 28, 33 dual display, 52 dual monitor, 52 memory, 84 port, 4, 5 secondary, 51 troubleshooting, 68 docking port, 6, 7 drives hard drive holder, 62 replacing hard - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 117
72 rebooting boot device, 85 temporary boot device, 17 region code, 23 regulatory information, 101 removing CD, 20, 22 DVD, 20, 22 hard drive, 61 hard drive holder, 62 PC Card, 49 reset button, 17 resetting, 17 safety battery use, 98 infrared port, 99 laser, 98 power cords, 97 wireless communication - Compaq Presario 2500 | Startup Guide Compaq Notebook Series - Page 118
audio, 66 battery, 76 CD/DVD drive, 67 display, 68 hard drive, 69 infrared communications, 70 keyboard, 70 LAN, 71 memory, 72 modem, 72 overheating, 69 parallel, 79 PC Card, 75 performance, 75 pointing devices, 70 power, 76 printing, 78 resuming, 80 serial, 79 Standby, 80 startup, 80 USB
Compaq Notebook Series
Reference Guide