Compaq Presario 3000 Compaq Presario 3000 Series Maintenance and Service Guide
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- Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 1
b Maintenance and Service Guide Compaq 800 and Compaq Presario 3000 Series Mobile PC Document Part Number: 307503-001 November 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 2
notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide First Edition November 2002 Document Part Number: 307503-001 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 3
Printing Diagnostic Test Information 2-8 2.3 Troubleshooting Flowcharts 2-10 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Notebook System Major Components 3-2 3.3 Miscellaneous Plastics/Hardware Kit Components . . 3-8 3.4 Miscellaneous 3-10 Maintenance and Service Guide iii - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 4
5 Removal and Replacement Procedures 5.1 Serial Number 5-2 5.2 Disassembly Sequence Chart 5-2 5.3 Preparing the Notebook for Disassembly 5-4 5.4 Notebook Feet 5-9 5.5 Memory Expansion Board 5-9 5.6 Optical Drive 5-12 5.7 LED Switch Cover 5-13 5.8 Keyboard 5-15 5.9 Heat Sink 5-17 5.10 Fan - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 5
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country-Specific Requirements B-2 C Screw Listing Index Maintenance and Service Guide v - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 6
3000 Series Mobile PCs feature Intel Mobile Pentium 4 processors, an industry-leading SiS Accelerated Graphics Port (AGP) graphics processor, a 16-inch SXGA display, a wide range of multimedia capabilities. Figure 1-1. Compaq 800 and Presario 3000 Series Mobile PC Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 7
= 20 GB 6 Optical drive designator V = DVD-ROM drive D = CD-ROM drive 7 Integrated communication M = modem 0 = none C = modem/NIC combination card 8 RAM 51 = 512 MB 25 = 256 MB 12 = 128 MB 9 Operating system E = Microsoft Windows XP Home 10 SKU# 1-2 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 8
C800 P 180 X3 20 D C 12 E Asia Pacific 310535-371 Australia/New Zealand 310535-011 The following Compaq 800 models use config. code LF53 and do not include a battery pack. C800 P 180 X3 20 D C 12 E Asia Pacific 307602-371 Australia/New Zealand 307602-011 Maintenance and Service Guide 1-3 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 9
Product Description Table 1-3 Compaq Presario 3000 Models The Compaq Presario 3000 model uses config. code LF51 and features: ■ TouchPad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year warranty on parts and labor ■ Microsoft Windows XP Home ■ 4.0 AHr Li ion battery pack P3008 P 240 X6 40 W - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 10
: ❏ 8X Max DVD-ROM drive ❏ 8X Max DVD-CD/RW combination drive ■ Support for one Type I PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards ■ External 90 W AC adapter with 3-wire power cord ■ 40- or 20-GB high-capacity hard drive, varying by notebook model ■ Connectors for: ❏ Stereo - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 11
"). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs at this time. 6. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1-6 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 12
extend battery operating time and conserve power. The notebook supports the following power management features: ■ Suspend ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting level of performance ■ Smart battery that provides an accurate battery power gauge ■ Battery calibration - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 13
1-2. Front and Right Side Components Table 1-4 Front and Right Side Components Item 1 2 Component Display release latch Power/Standby light Function Opens the notebook. On: Power is turned on. Off: Power is turned off. Blinking: Notebook is in Standby mode. 1-8 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 14
, disabling the built-in microphone. Connects stereo speakers, headphones, headset, or television audio. Accepts optical devices, such as a CD-ROM, DVD-ROM, or CD-RW drive. Ejects a PC Card from the PC Card slot. Supports a 32-bit (CardBus) or 16-bit PC Card. Maintenance and Service Guide 1-9 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 15
port 2 Parallel connector 3 External monitor connector Function Provides wireless communication between the notebook and other infrared-equipped devices using an infrared beam. Connects a parallel device. Connects an external monitor or overhead projector. 1-10 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 16
with internal modem models. Connects any one of the following: ■ AC adapter ■ Optional automobile power adapter/charger ■ Optional aircraft power adapter Attaches an optional security cable to the notebook. Supports the removable primary hard drive. The hard drive is secured to the notebook by four - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 17
Product Description The notebook keyboard components are shown in Figure 1-4 and described in Table 1-6. Figure 1-4. Keyboard Components Table 1-6 Keyboard Components Item 1 2 preset functions. On: Num lock is on and the embedded numeric keypad is enabled. 1-12 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 18
one that is displayed by pressing the right mouse button. Display the Windows Start menu. Converts keys to numeric keypad. Move the cursor around the screen. Maintenance and Service Guide 1-13 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 19
Down command to turn off the notebook. Off: The internal wireless LAN is off or not installed. On: The internal wireless LAN is on and connected to a network. Flashing: The internal wireless LAN is on, but is not connected to a network or properly configured. 1-14 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 20
available power source reaches a low-battery condition. Turns on when the hard drive, CD-, or DVD-ROM drive is accessed. On: Num lock is on and the embedded numeric keypad is enabled. On: Caps lock is on. Turns off the notebook display if the notebook is closed while on. Produce stereo sound. Moves - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 21
condition occurs. Do not block the cooling vent. Avoid placing the notebook on a blanket, rug, or other flexible surface that may cover the vent area. Hard drive bay Supports the primary hard drive. The hard drive is secured to the notebook by four screws. 1-16 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 22
battery pack or battery compartment space saver. Releases the battery pack from the battery compartment. Covers the memory expansion compartment that contains two memory expansion slots for memory expansion boards. Accepts a CD-ROM, CD-RW, DVD-ROM, or DVD/CD-RW drive. Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 23
5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory expansion board ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio ■ Intel Mobile Pentium 4 processors ■ Fan ■ PC Card ■ Modem or modem/NIC The notebook uses an - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 24
notebook features two Compaq system management utilities: ■ Computer Setup-A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows. Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 25
to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home. ✎ It is not necessary to configure a device connected to a USB connector on the notebook or an optional docking base. Using Computer - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 26
about the notebook, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save system configuration settings to a diskette. Restore system configuration settings from a diskette. Replace configuration - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 27
Diskette write* ■ CD-ROM or diskette startup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. System IDs Enter identification numbers for the notebook, a docking base, and all battery packs in the system. *Not applicable to SuperDisk LS-120 drives. 2-4 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 28
Troubleshooting Selecting from the Advanced Menu Select Language (or press F2) Boot Options Device Options Table 2-3 Advanced Menu To Do This Change the Computer Setup language. Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 29
When Disable is selected, the notebook runs in Battery Optimized mode.) ■ Specify how the notebook recognizes multiple identical docking bases Self-Test Options Run a quick comprehensive self-test on hard drives in the system that support the test features. *Video modes vary even within regions. - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 30
Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 31
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, the checkbox for each test you want to run. 2-8 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 32
Troubleshooting 5. Select a test mode: ❏ Interactive Mode-Provides maximum control over the testing process. You determine whether the test was passed or failed and may be prompted to insert or remove test. ❏ Error tab-Lists all errors found in the notebook with their error codes. 8. Select a tab to - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 33
1 No OS loading from hard drive, part 2 No OS loading from hard drive, part 3 No OS loading from CD- or DVD-ROM drive No audio, part 1 No audio, part 2 Nonfunctioning device Nonfunctioning keyboard Nonfunctioning pointing device No network or modem connection 2-10 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 34
2.2, No Power. N Beeps, LEDs, or error messages? Y Check LED board, speaker connections. N Is there video? (no boot) Y Go to Section 2.6, No Video. N Is the OS loading? Go to Section 2.9, No OS Loading. Y N Is there sound? Y Go to Section 2.15, No Audio. N All drives working? Y Go - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 35
Troubleshooting Flowchart 2.2-No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Y Go to Section 2.3, No Power, Part 2. N Power up on AC power? Y *Reset power. N Power up on AC - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 36
in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging, moving it to another notebook, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to Section 2.4, No Power, Part 3. Done Maintenance and Service Guide 2-13 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 37
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in notebook and at power source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different outlet - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 38
notebook. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close notebook and retest. N Power on? Y Done Replace the following items (if applicable). Check notebook operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 39
after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board N N Video OK? Try another display. Internal and external video OK? Replace system board. Y Y Done Done 2-16 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 40
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Go to "A" in Section 2.6, No Video, Part and Service Guide 2-17 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 41
) Nonfunctioning Docking Station. Reseat power cord in docking station and power outlet. Check voltage setting on docking station. Reset monitor cable connector at docking station. Y Docking station operating? N Remove notebook, reseat all internal parts, and replace any damaged items in docking - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 42
Flowchart 2.9-No Operating System (OS) Loading No OS Loading.* Reseat power cord in docking station and power outlet. No OS loading from hard drive, go to Section 2.10. No OS loading from CD- or DVD-ROM drive, go to Section 2.13. No OS loading from network, go to Section 2.19. *NOTE - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 43
Troubleshooting Flowchart 2.10-No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Reseat external hard drive. Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Y OS loading? N N Boot from CD? Y Check the setup utility for correct booting - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 44
, then format hard drive to bootable C:\ prompt. Hard drive formatted? Y Format hard drive and bring to a bootable Y C:\ prompt. Notebook booted? N Go to Section 2.12, No OS Loading from Hard Drive, Part 3. Load OS using Restore CD (if applicable). Maintenance and Service Guide 2-21 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 45
sectors be fixed? Y Clean virus. Y OS loading from hard drive? N Y Diagnostics on diskette? N Replace hard drive. Run diagnostics and follow recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 46
- or DVD-ROM Drive No OS Loading from Disc CD- or in drive? DVD-ROM Drive. N Y N Bootable disc in drive? Y Install bootable disc and reboot notebook. Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? N Done Y Reseat drive. Boots from CD or DVD? N N Booting - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 47
Troubleshooting Flowchart 2.14-No Audio, Part 1 Y No Audio. Turn up audio internally or externally. Audio? Done N Y Notebook in docking station (if applicable)? N Undock N Internal audio? Go to Section 2.15, No Audio, Part 2. Y Go to Section 2.15, No Audio, Part 2. Replace the - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 48
drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? N Done 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board. Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 49
. Clear CMOS. Reattach device. Close notebook, plug in power and reboot. N Device boots properly? Y Y Any physical device detected? N Possible bad hard drive. Replace drive. Possible bad NIC. Replace card. If integrated NIC, replace system board. Fix or replace broken item. Go to Section 2.9, No - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 50
operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-27 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 51
Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 52
to nondigital line. N N Y NIC/modem configured in OS? Y Reload drivers and reconfigure. OK? N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. Maintenance and Service Guide 2-29 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 53
for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook (Figure 3-1). Figure 3-1. Serial Number Location Maintenance and Service Guide 3-1 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 54
Illustrated Parts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components 3-2 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 55
hinge cover PC Card slot space saver Modem cable Heat sink mounting bracket RTC battery Memory expansion compartment cover not illustrated: ■ display hinge screw covers (2) ■ display bumper pads (2) ■ display screw covers (2 round, 2 oblong) ■ notebook feet (2 round, 2 oblong) LED switch cover - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 56
Illustrated Parts Catalog Figure 3-2. Notebook System Major Components (Continued) 3-4 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 57
Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item 5 6 7 8 9 10 11 Description Top cover Optical drives 24X Max CD-ROM drive 8X Max DVD-ROM drive 24X Max DVD-ROM/CD-RW combination drive Hard drives 40 GB 30 GB 20 GB Hard drive carrier with connector Processors Intel Pentium - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 58
Illustrated Parts Catalog Figure 3-2. Notebook System Major Components (Continued) 3-6 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 59
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item 12 13 14 15 16 17 Description System boards for use only with models with config. codes LS53, LS54, and LS57 for use only with models with config. code LS52 Modem board Base enclosure 1394 board, - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 60
Illustrated Parts Catalog 3.3 Miscellaneous Plastics/Hardware Kit Components Figure 3-3. Miscellaneous Plastics/Hardware Kit Components 3-8 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 61
slot space saver 5 Memory expansion compartment cover 6 Display bumper pads (2) Item 7 8 9 10 11 Description Display hinge screw covers (2) Display screw covers (2 round, 2 oblong) Notebook feet (3 round, 2 oblong) RTC battery Heat sink mounting bracket Maintenance and Service Guide 3-9 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 62
Spare Parts: Miscellaneous (not illustrated) Description AC adapter, 90 watt Air adapter cable Auto adapter cable Biometrics reader Logo Kit Memory expansion boards 512 MB 256 MB 128 MB Miscellaneous keyboards Enhanced Essaver, carbon USB, 17-key numeric keypad USB, SmartCard USB wireless, United - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 63
Description Spare Part Number Mouse, USB, carbon 164999-001 PC Card Smartcard reader 153994-001 Power cord, 3-wire (includes the following screws; refer to Appendix C, "Screw Listing," for more information on screw specifications and usage.) 310658-001 ■ Torx T8 M2.5 × 16.0 ■ Torx T8 M2.5 × - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 64
service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Torx T8 screwdriver ■ Tool kit (includes connector removal tool, loopback plugs, and case utility tool) Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 65
are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Ä CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations during the reassembly process. Improper - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 66
Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 67
enough power to alter parts in their containers until the parts arrive at static-free workstations. ■ Place items on a grounded surface before removing items from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 68
components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 69
Removal and Replacement Preliminaries connectors, connect a wrist strap with alligator clips. ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot cords of one-megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 70
Removal and Replacement Preliminaries ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V Maintenance and Service Guide 4-7 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 71
during disassembly. There are 54 screws, in 8 different sizes, that must be removed, replaced, and loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for detailed information on screw sizes - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 72
to be referenced when removing notebook components. Section 5.3 Section Table 5-1 Disassembly Sequence Chart Description Preparing the notebook for disassembly Battery pack Description # of Screws Removed 0 (2 for battery pack space saver) # of Screws Removed 5-2 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 73
) Hard drive 5.4 Notebook feet 5.5 Memory expansion board 5.6 Optical drive 5.7 LED switch cover 5.8 Keyboard 5.9 Heat sink 5.10 Fan 5.11 Processor 5.12 Display assembly 5.13 Top cover 5.14 1394 board 5.15 Modem board 5.16 System board 5.17 RTC battery 4 to remove hard - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 74
and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Perform the following steps before disassembling the notebook: 1. Turn off the notebook. 2. Disconnect the AC adapter and all external devices. 3. Remove the battery pack by following these steps: Battery Packs Spare Part Number - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 75
install the battery pack. 4. Remove the battery bay space saver by following these steps: Battery Bay Space Saver Spare Part Number Information For use only with Compaq 800 models 313579-001 a. Turn the notebook bottom side up with the rear panel facing you. Maintenance and Service Guide 5-5 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 76
Removal and Replacement Procedures b. Remove the two TM2.5 × 7.0 screws 1 that secure the battery bay space saver to the notebook (Figure 5-3). c. Slide the battery pack lock latches 2 to the right. d. Slide and hold the battery pack release latch 3 to the right. e. Use the notch 4 in the battery - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 77
Removal and Replacement Procedures 5. Remove the hard drive by following these steps: Hard Drives Spare Part Number Information 40 GB 30 GB 20 GB Hard drive carrier with connector 310645-001 310644-001 310643-001 310733-001 a. Turn the notebook bottom side up with the right side facing you. b. - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 78
the hard drive to the hard drive bracket (Figure 5-5). e. Remove the hard drive 2 from the hard drive carrier. Figure 5-5. Removing the Hard Drive from the Hard Drive Carrier Reverse the preceding procedure to install the hard drive into the hard drive carrier. 5-8 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 79
Board Memory Expansion Boards Spare Part Number Information Memory expansion boards 512 MB 256 MB 128 MB 280275-001 280274-001 280273-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing you. Maintenance and Service Guide 5-9 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 80
up and swing it to the right 2. 5. Remove the memory expansion compartment cover. ✎ The memory expansion compartment cover is included in the Miscellaneous Plastics/Hardware Kit, spare part number 310359-001. Figure 5-7. Removing the Memory Expansion Compartment 5-10 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 81
at a 45-degree angle. 7. Pull the memory expansion board away from the connector at a 45-degree angle 2. Figure 5-8. Removing a Memory Expansion Board Reverse the preceding procedure to install a memory expansion board and the memory expansion compartment cover. Maintenance and Service Guide 5-11 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 82
Removal and Replacement Procedures 5.6 Optical Drive Optical Drive Spare Part Number Information 24X Max CD-ROM drive 8X Max DVD-ROM drive 24X Max DVD-ROM/CD-RW combination drive 310660-001 310661-001 310662-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 83
Removal and Replacement Procedures 5.7 LED Switch Cover LED Switch Cover Spare Part Number Information LED switch cover 311628-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing you. 3. Remove the two TM2.5 × 7.0 screws that - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 84
Removal and Replacement Procedures 4. Turn the notebook top side up with the front facing you and open the notebook as far as it will display assembly. Figure 5-11. Removing the LED Switch Cover Reverse the preceding procedure to install the LED switch cover. 5-14 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 85
Removal and Replacement Procedures 5.8 Keyboard Keyboard Spare Part Number Information Asia Pacific Australia India 310640-371 310640-011 310640-D61 Japan Thailand United States 310640-291 310640-AB1 310640-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 86
Removal and Replacement Procedures 5. Turn the notebook top side up with the front facing you and open the notebook. 6. Lift the back edge of the keyboard 1 until it rests at a 45-degree angle (Figure 5-13). 7. Slide the keyboard toward the back of the notebook 2 until the tabs on the front edge of - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 87
install the keyboard and keyboard retainer. 5.9 Heat Sink Heat Sink Spare Part Number Information Heat sink 310647-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). Maintenance and Service Guide 5-17 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 88
Removal and Replacement Procedures 4. Disconnect the fan cable 1 from the system board (Figure 5-15). 5. Loosen the four PM2.0 × 20.0 shoulder screws 2 that secure the heat sink to the processor mounting bracket. 6. Loosen the PM2.0 × 16.0 shoulder screw 3 that secures the heat sink to the base - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 89
Removal and Replacement Procedures 7. Lift the front edge of the heat sink 1 until it clears the top cover (Figure 5-16). 8. Slide the heat sink forward 2 until the back of the heat sink clears the top cover. 9. Remove the heat sink. Figure 5-16. Removing the Heat Sink Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 90
Removal and Replacement Procedures ✎ The heat sink screws should be loosened and tightened in the 1, 2, 3, 4 sequence stamped into the heat sink metal. The screw 5 next to the fan should be loosened and tightened last (Figure 5-17). Figure 5-17. Heat Sink Screw Tightening Sequence Reverse the - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 91
Removal and Replacement Procedures 5.10 Fan Fan Spare Part Number Information Fan 310657-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). 4. Remove the heat sink (Section 5.9). 5. Turn the heat sink - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 92
Removal and Replacement Procedures 5.11 Processor Processor Spare Part removed. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). 4. Remove the heat sink (Section 5.9). 5-22 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 93
to the back 2. 7. Lift the processor straight up 3 to remove it. ✎ When installing the processor, make sure the gold triangle 4 is located in the upper right corner. Figure 5-19. Removing the Processor Reverse the preceding procedure to install the processor. Maintenance and Service Guide 5-23 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 94
Removal and Replacement Procedures 5.12 Display Assembly Display Assembly Spare Part Number Information 16.0-inch, XGA, TFT (for use only with models with config. codes LS51, LS52, and LS56) 13.3-inch, XGA, TFT (for use only - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 95
are included in the Miscellaneous Plastics/Hardware Kit, spare part number 310359-001. 8. Lift the display straight up 4 to remove it from the notebook. Figure 5-21. Removing the Display Assembly Reverse the preceding procedure to install the display assembly. Maintenance and Service Guide 5-25 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 96
Removal and Replacement Procedures 5.13 Top Cover Top Cover Spare Part Number Information Top cover 310654-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 97
screws along the notebook front edge 1 ❏ Two screws on each side of the hard drive bay 2 ❏ Three screws on the rear edge of the notebook 3 ❏ One screw in the memory expansion compartment 4 ❏ One screw near the fan vent 5 Figure 5-22. Removing the Top Cover Screws Maintenance and Service Guide 5-27 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 98
Removal and Replacement Procedures 4. Remove the following PM2.5 × 4.0 screws (Figure 5-23): ❏ Four screws in the battery bay 1 ❏ Two screws in the optical drive bay 2 Figure 5-23. Removing the Top Cover Screws (Continued) 5-28 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 99
Removal and Replacement Procedures 5. Turn the notebook top side up with the front facing you. 6. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the TouchPad cable 2 from the system board (Figure 5-24). 7. Disconnect the following cables: ❏ TouchPad button 3 ❏ - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 100
Removal and Replacement Procedures 8. Lift the top cover straight up to remove it from the base enclosure (Figure 5-25). Figure 5-25. Removing the Top Cover Reverse the preceding procedure to install the top cover. 5-30 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 101
Removal and Replacement Procedures 5.14 1394 Board 1394 Board Spare Part Number Information 1394 board, includes cable 310656-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 102
the 1394 board cable from the system board 2. 4. Remove the PM2.5 × 4.0 screw 3 that secures the 1394 board to the base enclosure. 5. Remove the 1394 board 4. Figure 5-26. Removing the 1394 Board Reverse the preceding procedure to install the 1394 board. 5-32 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 103
Removal and Replacement Procedures 5.15 Modem Board Modem Board Spare Part Number Information Modem board 310653-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 104
board. 5. Remove the modem board 4 from the system board. Figure 5-27. Removing the Modem Board ✎ The modem cable is included in the Miscellaneous Plastics/Hardware Kit, spare part number 310359-001. Reverse the preceding procedure to install the modem board. 5-34 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 105
001 ✎ When replacing the system board, ensure that the following components are removed from the old system board and installed on the new system board: ■ Memory expansion boards (Section 5.5) ■ Processor (Section 5.11) ■ Modem (Section 5.15) ■ RTC battery (Section 5.17) 1. Prepare the notebook for - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 106
and Replacement Procedures 3. Remove the four PM2.5 × 4.0 screws 1 that secure the system board to the base enclosure (Figure 5-28). 4. Remove the two PM2.0 × 13.0 screws 2 on each side of the PC Card assembly that secure the system board to the base enclosure. 5. Use the hard drive connector 3 to - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 107
Removal and Replacement Procedures 5.17 Real Time Clock (RTC) Battery ✎ The RTC battery is included in the Miscellaneous Plastics/Hardware Kit, spare part number 310359-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.6) ❏ LED - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 108
from the socket on the system board (Figure 5-29). ✎ The notebook uses a BR1225 disk cell battery. The RTC battery should be installed with the "+" facing up. Figure 5-29. Removing the RTC Battery Reverse the preceding procedure to install the RTC battery. 5-38 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 109
specifications. Table 6-1 Notebook Dimensions Height Width Depth 4.45 cm 35.05 cm 29.97 cm Weight (varies by configuration) 16.0-inch display, DVD-ROM device, hard disk drive 3.45 kg Stand-alone power requirements Nominal operating voltage Average operating power Peak operating power Power - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 110
Specifications Table 6-1 Notebook (Continued) Temperature Operating Nonoperating 10° to 35° C -10° to 60° C 50° to Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 111
Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 24.00 cm 32.20 cm 40.60 cm Up to 16.8 million 150:1 120+ nit typical 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Edge lit 80 × 25 4.20 W 9.45 in 12.68 in 16.00 in Maintenance and Service Guide 6-3 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 112
resolution Pitch Format Configuration Backlight Character display Total power consumption 20.28 cm 27.03 cm 33.79 cm Up to 16.8 million 150:1 120+ nit typical 0.264 × 0.264 mm 1280 × 1024 RGB vertical stripe Edge lit 80 × 25 4.20 W 7.98 in 10.64 in 13.30 in 6-4 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 113
Heads Sectors per track 16,383 16 63 16,383 16 63 11 GB=1,073,741,824 bytes. 2System capability may differ. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. Maintenance and Service Guide 6-5 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 114
(MB/s)2 Media (MB/s)3 66.6 109 to 203 66.6 109 to 203 11 GB=1,073,741,824 bytes. 2System capability may differ. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. 6-6 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 115
Specifications Table 6-5 DVD-ROM Drive Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate 24X Max CD 8X Max DVD Normal IO Mode 4 (single burst) Startup time Stop time DVD-5, DVD-9, DVD-10 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 116
Specifications Table 6-6 CD-RW Drive Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Sustained, 16X Sustained, 150 KB/s 5,520 KB/s 16.6 MB/s < 15 seconds < 6 seconds 6-8 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 117
Specifications Table 6-7 System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate=DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate=DMA0, none) DMA4 DMA controller cascading (not available) DMA5 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 118
drive) IRQ15 System use ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. 6-10 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 119
Specifications Table 6-9 System I/O Addresses I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 controller Unused NMI enable/real time clock Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 Maintenance and Service Guide 6-11 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 120
Specifications Table 6-9 System I/O Addresses (Continued) I/O Address (hex) 0A2 - disk controller Unused Primary fixed disk controller Unused Joystick (decoded in ESS1688) Unused Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port 6-12 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 121
FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1) Maintenance and Service Guide 6-13 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 122
00FFFFFF 01000000-047FFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System Function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 6-14 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 123
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 124
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - A-2 Pin Signal 3 Data + 4 Ground Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 125
Connector Pin Assignments Table A-4 Parallel Pin Signal 1 Strobe* 2 Data bit 0 3 Data bit 1 4 Data bit 2 5 Data bit 3 6 Data bit 4 7 Data bit 5 8 Data * Busy Paper out Select Auto line feed* Error* Initialize printer* Select in* Signal ground Maintenance and Service Guide A-3 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 126
Connector Pin Assignments Table A-5 External Monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock A-4 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 127
Connector Pin Assignments Table A-6 Stereo Speaker/Headphone Pin Signal 1 Audio out Pin Signal 2 Ground Table A-7 Microphone Pin Signal 1 Audio in Pin Signal 2 Ground Maintenance and Service Guide A-5 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 128
voltage rating of 125 or 250 volts AC, as required by each country's power system. ■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for mating with the appliance inlet on the back of the notebook. Maintenance and Service Guide B-1 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 129
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy VDE IMQ METI KEMA NEMKO SEMKO SEV Applicable Note Number 1 1 1 2 1 1 1 1 1 3 1 1 1 1 B-2 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 130
cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where they will be used. 2. The flexible cord cord, and cord - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 131
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 310658-001. Maintenance and Service Guide C-1 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 132
Where used: 1 Two screws that secure the battery bay space saver to the notebook (documented in Section 5.3) 2 Four screws that secure the hard drive to the notebook (documented in Section 5.3) 3 One screw that secures the optical drive to the notebook (documented in Section 5.6) 4 Two screws that - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 133
C-1 Torx T8 M2.5 × 7.0 Screw (Continued) mm Color Qty. Length Thread Black 24 7.0 mm 2.5 mm Where used: Four screws that secure the display assembly to the notebook (documented in Section 5.12) Head Width 5.0 mm Figure C-2. Torx T8 M2.5 × 7.0 Screw Locations Maintenance and Service Guide C-3 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 134
Listing Table C-1 Torx T8 M2.5 × 7.0 Screw (Continued) mm Color Qty. Length Black 24 7.0 mm Where used: Eleven screws that secure the top cover to the notebook (documented in Section 5.13) Thread 2.5 mm Head Width 5.0 mm Figure C-3. Torx T8 M2.5 × 7.0 Screw Location C-4 Maintenance and - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 135
M3.0 × 4.0 Screw Screw Listing mm Color Qty. Length Thread Silver 4 4.0 mm 3.0 mm Where used: Four screws that secure the hard drive to the hard drive bracket (documented in Section 5.3) Head Width 4.0 mm Figure C-4. Phillips M3.0 × 4.0 Screw Locations Maintenance and Service Guide C-5 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 136
M2.0 × 4.0 Screw Head mm Color Qty. Length Thread Width Black 2 4.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the memory expansion compartment cover to the notebook (documented in Section 5.5) Figure C-5. Phillips M2.5 × 4.0 Screw Locations C-6 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 137
that secure the top cover to the base enclosure in the battery bay (documented in Section 5.13) 2 Two screws that secure the top cover to the base enclosure in the optical drive bay (documented in Section 5.13) Figure C-6. Phillips M2.5 × 4.0 Screw Locations Maintenance and Service Guide C-7 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 138
) 2 Four screws that secure the system board to the base enclosure (documented in Section 5.16) Head Width 4.0 mm Figure C-7. Phillips M2.5 × 4.0 Screw Locations C-8 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 139
Listing Table C-5 Torx T8 M2.5 × 16.0 Screw mm Color Qty. Length Black 1 16.0 mm Where used: One screw that secures the keyboard to the notebook (documented in Section 5.8) Thread 2.5 mm Head Width 4.0 mm Figure C-8. Torx T8 M2.5 × 16.0 Screw Locations Maintenance and Service Guide C-9 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 140
Listing Table C-6 Phillips M2.0 × 4.5 Screw Head mm Color Qty. Length Thread Width Black 5 4.5 mm 2.0 mm 4.0 mm Where used: Three screws that secure the fan to the heat sink (documented in Section 5.10) Figure C-9. Phillips M2.0 × 4.5 Screw Locations C-10 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 141
Listing Table C-6 Phillips M2.0 × 4.5 Screw (Continued) mm Color Qty. Length Thread Black 5 4.5 mm 2.0 mm Where used: Two screws that secure the modem board to the system board (documented in Section 5.11) Head Width 4.0 mm Figure C-10. Phillips M2.0 × 4.5 Screw Locations Maintenance and - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 142
the base enclosure on each side of the PC Card assembly (documented in Section 5.16) Figure C-11. Phillips M2.0 × 13.0 Screw Locations C-12 Maintenance and Service Guide - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 143
removal 5-31 spare part number 3-7, 5-31 1394 board cable 5-31 1394 connector 1-11 A AC adapter, spare part number 3-10 air adapter cable, spare part number 3-10 Application key 1-13 audio troubleshooting 2-24 auto adapter cable, spare part number 3-10 B base enclosure, spare part number 3-7 battery - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 144
2-18 drive indicator light 1-15 drives, preventing damage 4-3 DVD-ROM drive OS loading problems 2-23 specifications 6-7 E electrostatic discharge 4-4, 4-7 embedded numeric keypad 1-13 external monitor connector location 1-10 pin assignments A-4 F fan illustrated 3-4 removal 5-21 spare part number - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 145
H hard drive illustrated 3-4 OS loading problems 2-20 removal 5-7 spare part numbers 3-5, 5-7 specifications 6-5 hard drive bay 1-11, 1-16 hard drive carrier illustrated 3-4 removal 5-8 spare part number 3-5, 5-7 headphone jack location 1-9 pin assignments A-5 heat sink illustrated 3-4 removal 5-17 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 146
, 2-26 notebook specifications 6-1 num lock key 1-12 num lock light 1-15 numeric keypad 1-13 O operating system loading, troubleshooting 2-19 optical drive 1-9 illustrated 3-4 removal 5-12 spare part numbers 3-5, 5-12 optical drive bay 1-17 P packing precautions 4-4 parallel connector location 1-10 - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 147
, spare part numbers 3-11 serial number 3-1, 5-2 service considerations 4-2 speaker jack location 1-9 pin assignments A-5 speakers 1-15 specifications CD-RW drive 6-8 display 6-3, 6-4 DMA 6-9 DVD-ROM drive 6-7 hard drive 6-5 I/O addresses 6-11 interrupts 6-10 memory map 6-14 notebook 6-1 Standby - Compaq Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 148
Index troubleshooting audio 2-24 Compaq Diagnostics 2-7 Computer Setup 2-2 docking station 2-18 flowcharts 2-10 keyboard 2-27 modem 2-29 network 2-29 nonfunctioning device 2-18, 2-26 operating system loading 2-19 overview 2-1 pointing device 2-28 power 2-12 video 2-16 TV out connector 1-11 U
b
Maintenance and Service Guide
Compaq 800 and Compaq Presario 3000
Series Mobile PC
Document Part Number: 307503-001
November 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.