Compaq Presario 6000 Compaq Presario Desktop Products Warranty and Support Gui
Compaq Presario 6000 - Desktop PC Manual
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- Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 1
Compaq Presario Desktop Products Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 1 Year Express Parts Replacement with Compaq's award-winning Easy Access Design IMPORTANT NOTE If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 2
Information Technologies Group, L.P. © 2003 Hewlett-Packard Company Compaq, the Compaq logo, and Presario are trademarks of Compaq Computer Corporation in the U.S. and/or other countries/regions. Microsoft, Windows, Windows XP are trademarks of Microsoft Corporation in the U.S. and other countries - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 3
and/or software installed - Detailed, specific questions We have a variety of services available online to help you find answers to your questions and resolve problems - 24 hours a day, 7 days a week. Log on to our online services site at www.compaq.com/athome/support/ where you will find a variety - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 4
CONTACT NUMBERS Technical Support www.compaq.com/ athome/support/ 1-208-4PC-HELP After Warranty Software and Hardware Technical Support ($39.95* [U.S.] per incident) * Subject to change without notice. 1-208-4PC-HELP - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 5
COMPAQ PRESARIO DESKTOP PRODUCTS LIMITED WARRANTY AND TECHNICAL SUPPORT General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, COMPAQ Compaq branded hardware products sold by or leased from Compaq Computer where Compaq or its authorized service providers offer warranty service subject - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 6
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 7
to Compaq. If a Compaq Customer Support Specialist determines a hardware problem with your PC, and you are within the one-year Limited Warranty period, a replacement part will be shipped directly to you along with detailed instructions. To contact a Customer Support Specialist, go to www.compaq.com - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 8
your PC to a Compaq Authorized Service Provider. Upgrading My Limited Warranty Coverage Compaq offers warranty service extensions and upgrades that allow you to meet your individual product support needs. For information on how to order warranty extensions and upgrades, go to www.compaq.com/athome - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 9
, CA 95015-4010 USA declares that the product Product Name: Model Number(s): Product Options: Compaq Presario Personal Computer System 6000 series, 8000 series All conforms to the following Product Specifications: Safety: EMC: Telecom: IEC 60950:1991 + A1, A2, A3, A4 EN 60950:1992 + A1 - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 10
Operating Specifications Electrical ratings: Models: 6000 series, 8000 series 100-127 V /200-240 V , 4/2 A, 50/60 Hz Operating temperature: 5° to 35° C (On models with DVD+RW/+R drives, the operating temperature is 5° to 30° C) Storage temperature: -40° to 70° C Operating humidity: 15 to 80% @ - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 11
Compaq Presario is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Electrostatic discharge (ESD) can damage disk drives, add-in cards power system. WARNING: Using the wrong type of memory module could damage the system. WARNING: Do not pull the memory - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 12
instructions determined by turning the equipment Compaq could void the user's authority to operate the equipment. To comply with the limits for an FCC Class B computing device, always use shielded signal cables and the power cord supplied problem can be determined disconnect your service. ■ - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 13
Compaq or an authorized Compaq Personal Computer Dealer Repair Center should perform all repairs. It is the responsibility of users requiring service to report the problem to Compaq business, entity, or individual. ENERGY STAR Compliance Compaq Presario PCs and Monitors marked with the ENERGY STAR® - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 14
company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe Card (NIC) receptacle. SAVE THESE INSTRUCTIONS - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 15
60950). AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your Compaq Presario's main AC computer cover. WARNING: Do not operate the computer with the cover removed. WARNING: The power supply is not user-serviceable. To prevent damage to the power supply - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 16
instructions. Laser Safety Statement Class 1 LED Product The CD-ROM and DVD-ROM drives contain a laser system and are classified as a "Class 1 Laser Product" under a U.S. Department of Health and Human Services proper electrical grounding of the mast and supporting structure, grounding of the lead-in - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 17
. This will prevent damage to the product from lightning and power line surges. 7 6 5 4 3 1 2 Antenna Grounding Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding - Compaq Presario 6000 | Compaq Presario Desktop Products Warranty and Support Gui - Page 18
Compaq Presario Desktop Products
Warranty and
Support Guide
±
1 Year Parts and Labor
±
1 Year Technical Telephone Support
±
1 Year Express Parts Replacement
with
Compaq’s award-winning
Easy Access Design
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We
are available 24 hours a day, 7 days a week. We have specialists available to help you
with your technical support questions as they arise via the Web or phone (see Contact
Numbers chart within this document). As our valued customer, we want to make sure that
your support needs are met and any issues resolved as quickly as possible.
This document includes warranty information for the United States and Canada.
The information in this document is subject to change without notice.