Compaq Presario 8000 Compaq Presario Desktop Products Warranty & Support
Compaq Presario 8000 - Desktop PC Manual
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- Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 1
Desktop Products Warranty & Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week IMPORTANT NOTE If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Compaq, we take pride in our ability to service - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 2
*: Serial Number*: Date of Purchase: Operating System Type and Revision: * This information can be found on the product label on your PC. In addition, please gather the following information: • Applicable error messages • Additional third-party hardware and/or software installed • Detailed, specific - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 3
or a problem arises, for the fastest service we suggest that you seek assistance from Compaq service and support in the following manner. 1 Use the Help and Support features that are installed with your product and refer to your product documentation for specific instructions and troubleshooting - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 4
drivers for your product. • Troubleshoot common printing problems. • Diagnose performance issues with your PC. • Find user manuals and documentation for your product. When should I contact Compaq phone service and support? When your problem cannot be solved through Compaq online service and support - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 5
-free. HP is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Compaq branded product. This Limited Warranty does not apply to expendable parts. This Limited Warranty does not extend to any product from which the serial number has been - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 6
Consumer Replaceable Parts You can easily replace many of the Compaq Presario parts yourself. This is the fastest method of repair, where the part is conveniently sent with next-day service to your home or business. We pay the shipping and handling. Detailed instructions are included to guide you - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 7
adaptations. You may not copy the Software onto any public network. If your Computer was shipped with a Recovery CD, (i) the Recovery CD and/or Support Utility software may be used only for restoring the hard disk of the HP computer system with which the Recovery CD originally was provided, and (ii - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 8
Compaq Presario Personal Computer System Model Number(s): 8000 series, S0000 series Product Options: All conforms to the following Product Specifications A14 - Harmonics IEC 61000-3-3:1994/EN61000-3-3:1995 - Flicker FCC Title 47 CFR, Part 15 Class B2)/ICES-003, Issue 2 AS/NZS 3548:1995 + A1 + A2 - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 9
: The Compaq Presario is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 10
service to report the problem to Compaq's Consumer PC Division, or to one of our authorized agents. Service can be obtained by calling the Compaq Customer Support number of the sending machine or such business, entity, or individual. ENERGY STAR Compliance Compaq Presario network of the power utility, - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 11
of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your Compaq Presario's main AC disconnecting device and must - Compaq Presario 8000 | Compaq Presario Desktop Products Warranty & Support - Page 12
line surges. 7 6 5 4 3 1 2 Antenna Grounding Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC
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Compaq Presario Desktop Products
Warranty &
Support Guide
±
1 Year Parts and Labor
±
1 Year Technical Telephone Support
±
24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We are
available 24 hours a day, 7 days a week. We have specialists available to help you with
your technical support questions as they arise via the Web or phone (see Contact Numbers
chart within this document). As our valued customer, we want to make sure that your support
needs are met and any issues resolved as quickly as possible.
This document includes warranty information for the United States, Canada, and the Caribbean.
The information in this document is subject to change without notice.
Before contacting Compaq Customer Support Center, it’s important to
have the following information handy. Please take a moment to write
down your product information for future reference.
Product Name: _________________________________________________________________
Model Number: ________________________________________________________________
Serial Number: _________________________________________________________________
Purchase Date: _________________________________________________________________