Compaq Presario All-in-One CQ1-1000 Getting Started Guide
Compaq Presario All-in-One CQ1-1000 - Desktop PC Manual
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- Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 1
Getting Started - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 2
services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP /or other countries/regions. HP supports lawful use of technology and on the Hewlett-Packard and Compaq computers with the Microsoft® - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 3
3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5 3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 4
iv ENWW - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 5
Security. software issues. ● Find links to driver updates. 2. Under Action Center, click Find and fix problems (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model. ● Order parts - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 6
, and then click PC Help & Tools. HP Support Assistant - Maintains your computer performance and resolve problems faster by using automated updates, onboard diagnostics, and guided assistance. Click the Start button, click All Programs, click HP, and then click HP Support Assistant. Safety & Comfort - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 7
Start button, click All Programs, and then click User Guides or visit www.hp.com/ergo. Protecting your computer Computer risk Computer feature Unauthorized new viruses beyond the trial period, purchase an extended update service. Unauthorized access to data and ongoing threats to the computer - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 8
, use a wireless router with the computer to connect to a WLAN with an Internet connection. 2. Get Internet service. ◦ Sign up with an ISP. If you already have an account with an ISP, skip this step and follow the instructions provided by the ISP. ◦ If you did not set up the computer for Internet - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 9
and then click Windows Easy Transfer. 2. Follow the onscreen instructions in the Windows Easy Transfer wizard to transfer your files troubleshooting options, see Getting information on page 1. Computer does not start Symptom Possible solution Error message: Hard disk drive error. Contact Support - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 10
the back of the monitor and to the wall outlet. and monitor power light is not lit. Press the On button on the monitor. 6 Chapter 3 Troubleshooting and maintenance ENWW - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 11
Symptom Possible solution Screen is blank. Press the space bar on the keyboard or move the mouse to make the screen display visible again. Press the Sleep button (select models only), or the Esc key on the keyboard, to resume from Sleep mode. Press the On button to turn on the computer. - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 12
to reactivate it. Replace the batteries in the keyboard and mouse. Re-synchronize the keyboard and mouse to the receiver using the following steps. 8 Chapter 3 Troubleshooting and maintenance ENWW - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 13
Symptom Possible solution The receiver, wireless keyboard, and wireless mouse shown in the following illustrations are examples; your models might vary. IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches) of the - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 14
Start button, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the Internet. Verify a network cable into a telephone service line; doing so might damage the network adapter. 10 Chapter 3 Troubleshooting and maintenance ENWW - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 15
the onscreen instructions. If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer. Try to connect again later, or contact your Internet service provider (ISP) for assistance. Software troubleshooting Some software - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 16
, HP DVD Writer 640b). 5. Click the Driver tab. 6. To update a driver, click Update Driver, and then follow the onscreen instructions. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore If you have a problem - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 17
Create, and then follow the onscreen instructions. Software program and hardware driver reinstallation If any of your factory-installed software programs or hardware drivers are damaged, you can reinstall it Yes if you want to continue with the uninstall process. ENWW Software troubleshooting 13 - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 18
you want to install, click Next, and follow the onscreen instructions. 4. When you have finished reinstalling, restart the computer. and improve performance. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs Troubleshooting and maintenance ENWW - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 19
Check your system once a month for visible signs of dust and debris, and clean it about once every three months. Visit www.hp.com/support for additional cleaning instructions. Cleaning the computer vents Air vents keep the computer and monitor cool. Keep these vents clean by using a small, battery - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 20
, and drivers. However, HP Support. To purchase recovery discs, visit www.hp.com/support. System Recovery from the Windows 7 Start Menu CAUTION: System Recovery deletes all data and programs you created or installed. Back up any important data to a removable disc. 16 Chapter 3 Troubleshooting - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 21
begins. After System Recovery is complete, click Finish to restart the computer. 9. Complete the registration process, and wait until you see the desktop. 10. Turn off the computer, reconnect all peripheral devices, and turn the computer back on. System Recovery at system startup CAUTION: System - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 22
the recovery discs in a safe place. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. 18 Chapter 3 Troubleshooting and maintenance ENWW - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 23
, click All Programs, click Recovery Manager, and then click Recovery Disc Creation. If prompted, click Yes to allow the program to continue. 3. Follow the onscreen instructions. Label each disc as you make it (for example, Recovery 1, Recovery 2). ENWW Recovery discs 19 - Compaq Presario All-in-One CQ1-1000 | Getting Started Guide - Page 24
We design to be more energy efficient. Screen savers can prevent your HP computer from going to sleep and thereby waste power. Screen savers can the health of you, your family, and our planet is a key priority at HP. We are committed to using the safest materials in the production of this and all
Getting Started