Compaq Presario C300 HP G3000 Notebook PC and Compaq Presario C300 Notebook PC
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- Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 1
Maintenance and Service Guide HP G3000 Notebook PC Compaq Presario C300 Notebook PC Document Part Number: 435182-001 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 2
Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of HP shall not be liable for technical or editorial errors or omissions contained herein. HP G3000 Notebook PC and Compaq Presario C300 Notebook PC Maintenance and Service Guide First Edition: September 2006 Document Part - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 3
1-2 1.2 Resetting the Computer 1-4 1.3 Power Management 1-5 1.4 External Components 1-6 1.5 Design Overview 1-20 2 Troubleshooting 2.1 Setup Utility 2-1 2.2 Using the Setup Utility 2-2 2.3 Setup Utility Menus 2-6 2.4 Troubleshooting Flowcharts 2-9 Maintenance and Service Guide iii - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 4
(Not Illustrated 3-20 3.8 Sequential Part Number Listing 3-22 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Removable Drives 4-3 4.4 Preventing Electrostatic Damage - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 5
Sequence Chart 5-3 5.3 Preparing the Computer for Disassembly 5-5 5.4 Hard Drive 5-7 5.5 Computer Feet 5-10 5.6 Memory Module 5-11 5.7 Mini Card Module 5-14 5.8 RTC Battery 5-17 5.9 Optical Drive 5-18 5.10 Switch Cover 5-21 5.11 Keyboard 5-23 5.12 Display Assembly 5-26 5.13 Base - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 6
Contents 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index vi Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 7
1 Product Description The HP G3000 Notebook PC and Compaq Presario C300 Notebook PC offer advanced modularity, Intel® Celeron® and Core™ Duo processors, and extensive multimedia support. HP G3000 Notebook PC and Compaq Presario C300 Notebook PC Maintenance and Service Guide 1-1 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 8
80-, or 60-GB high-capacity hard drive, varying by computer model ■ 256-MB DDR1 synchronous DRAM (SDRAM) at 667 MHz and 533 MHz, expandable to 2.0 GB ■ Windows® XP Home Edition or Windows XP Professional, varying by computer model ■ Full-size Windows keyboard with embedded numeric keypad ■ TouchPad - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 9
65-watt AC adapter with 3-wire power cord ■ 6-cell Li-Ion battery ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons ■ Support for the following optical drives: ❏ DVD±RW and CD-RW Super Multi Double-Layer Combo Drive ❏ DVD/CD-RW Combo Drive ■ Connectors: ❏ Audio-in (microphone - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 10
more information.) 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any batteries at this time. 6. Turn on the computer. All passwords and CMOS settings have been cleared. 1-4 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 11
power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 12
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1-6 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 13
is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition. Drive light Blinks when the hard drive or optical drive is being accessed. Speakers Produce sound. Display release button Opens the computer. Maintenance and Service Guide 1-7 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 14
Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1-8 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 15
audio. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Optical drive Reads an optical disc. RJ-11 (modem) jack Connects a modem cable. Power connector Connects an AC adapter cable. Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 16
a television, VCR, camcorder, overhead projector, or video capture card. RJ-45 (network) jack Connects a network cable. USB ports (2) Connect optional USB devices. 1-10 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 17
bay Holds the battery. Vent Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as to cycle on and off during routine operation. Maintenance and Service Guide 1-11 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 18
Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1-12 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 19
beneath the pointer. Arrow keys Move the cursor around the screen. Numeric keypad keys (15) Can be used like the keys on an external numeric keypad. num lock key Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light. Maintenance and Service Guide 1-13 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 20
Product Description The computer top components are shown below and described in Table 1-6. Top Components 1-14 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 21
hold the power button for at least 5 seconds to turn off the computer. Volume down button Decreases speaker volume. Volume up button Increases speaker volume. Volume mute button Mutes and restores speaker volume. num lock light On: Num lock is enabled. Maintenance and Service Guide 1-15 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 22
activates items on the screen. TouchPad horizontal scroll zone Allows you to scroll left or right. Left and right TouchPad buttons Function like the left and right buttons on an external mouse. TouchPad vertical scroll zone Allows you to scroll up or down. 1-16 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 23
3 4 Table 1-8 Bottom Components Component Function Battery bay Holds the battery. Battery release latch Releases a battery from the battery bay. Labels area Contains the serial number and other information labels. Optical drive Reads an optical disc. Maintenance and Service Guide 1-17 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 24
. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or fan to cycle on and off during routine operation. 1-18 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 25
Memory/Mini Card module compartment cover ■ Contains 2 memory module slots that support replaceable memory modules. The number of preinstalled memory the device to restore computer functionality. Then contact Customer Care. Hard drive bay Holds the hard drive. Maintenance and Service Guide 1-19 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 26
3, "Illustrated Parts Catalog," to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Intel Core Duo and Celeron processors ■ Audio ■ Display ■ Hard drive ■ Keyboard ■ Memory module - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 27
Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are Windows. 2. Before Windows opens and while the "Press to enter setup" prompt is displayed in the lower-left corner of the screen, press f10. Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 28
Troubleshooting 2.2 Using the Setup Utility Changing the Language of the Setup Utility The your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows. 2-2 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 29
-left corner of the screen. 2. Access the system information by using the Main menu. 3. To close the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. (The computer restarts in Windows.) Maintenance and Service Guide 2-3 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 30
for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences. 2-4 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 31
Troubleshooting The " to boot from LAN" message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service Boot. The "Press to change boot order" message that is - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 32
information about the computer. ■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Selecting from the Security Menu Select Administrator password Power-on password Table 2-2 Security Menu To Do This Enter, change - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 33
boot-Enable/disable boot from Floppy. ■ Internal Network Adapter boot-Enable/disable boot from Internal Network Adapter. ■ Boot Order-Set the boot order for: ❐ USB Floppy ❐ ATAPI CD/DVD ROM Drive ❐ Hard drive ❐ USB Diskette on Key ❐ USB Hard drive ❐ Network adapter Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 34
To Do This Run a comprehensive self-test on the hard drive. Secondary Hard Disk Self Test (select models only) ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Run a comprehensive self-test on a secondary hard drive. 2-8 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 35
No Operating System (OS) Loading" 2.10 "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" 2.11 "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" 2.12 "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" 2.13 "Flowchart 2.13-No OS Loading, Diskette Drive" Maintenance and Service Guide 2-9 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 36
Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 "Flowchart 2.14-No OS Loading, Optical Drive" 2.15 "Flowchart 2.15-No Audio, Part 1" 2.16 "Flowchart 2.16-No Audio, Part 2" 2.17 "Flowchart 2.17-Nonfunctioning Device" 2.18 "Flowchart 2.18-Nonfunctioning Keyboard - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 37
? (no boot) Y N Is the OS loading? Y N Is there sound? Y Check LED board, speaker connections. Y Go to "Flowchart 2.6-No Video, Part 1." Go to Y "Flowchart 2.9-No Operating System (OS) Loading." Y Go to "Flowchart 2.15-No Audio, Part 1." N All drives working? N Keyboard/ pointing device - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 38
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N Power up on battery power? Y Reset power.* N Power up on battery power? Y Go to "Flowchart 2.3-No Power, Part 2." N Power up on AC power? Y Reset power.* N Power up on - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 39
Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from "Flowchart 2.2-No Power, Part 1." Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another computer, or replacing it. N Power on? Y Replace power - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 40
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in computer and at power source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 41
or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Y Done Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 42
Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Docking Device Stand-alone or docking device? Go to "Flowchart 2.7-No Video, Part 2." *NOTE: To change from internal to external display, use the hotkey combination. Stand-alone Y Internal or external Adjust brightness. Video OK? - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 43
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from "Flowchart 2.6-No Video, Part 1." Remove computer from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to "A" in Video OK? "Flowchart Video OK? Done 2.6-No Video, Part 1." - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 44
Troubleshooting Flowchart 2.8-Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reinstall computer into docking device. Reset monitor cable connector at docking device. Y - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 45
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." No OS loading from diskette drive, go to "Flowchart 2.13-No OS Loading, - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 46
2.11-No OS Loading, Hard Drive, Part 2." Done N Boot from diskette? Y Change boot priority through the Setup Utility and reboot. N Boot from hard drive? Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive." Go to "Flowchart 2.17-Nonfunctioning Device." 2-20 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 47
? Y Create partition, and then format hard drive to bootable C:\ prompt. Format hard drive and bring to a bootable C:\ prompt. Y Computer booted? N Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Load OS using Operating System disc (if applicable). Maintenance and Service Guide 2-21 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 48
be fixed? Y Clean virus. Y OS loading from hard drive? N Y Diagnostics on disc or diskette? N Replace hard drive. Run diagnostics and follow recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 49
each replacement: N ■ Diskette drive ■ System board Y Reset the computer. Refer to OS loading? Done Section 1.2, "Resetting the N Computer," for instructions. Change boot priority using the Setup Utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide 2-23 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 50
? Y Done Go to "Flowchart 2.17-Nonfunctioning Device." Y Reset the computer. Booting order correct? N Refer to Section 1.2, "Resetting the Computer," for instructions. Go to "Flowchart 2.17-Nonfunctioning Device." Correct boot order using the Setup Utility. 2-24 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 51
Troubleshooting Flowchart 2.15-No Audio, Part 1 No audio. Y Turn up audio internally or Audio? Done externally. N Y Computer in docking device (if applicable)? N Undock N Internal audio? Y Go to "Flowchart 2.16-No Audio, Part 2." Go to "Flowchart 2.16-No Audio, Part 2." Replace the - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 52
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Replace audio Y board - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 53
bent or broken pins or other damage. Clear CMOS. Reattach device. Close computer, plug in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Replace hard drive. Replace NIC. If integrated NIC, replace system board. Fix or replace broken item. Go to "Flowchart 2.9-No - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 54
Troubleshooting Flowchart 2.18-Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N Keyboard operating properly? Y Replace internal keyboard or - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 55
Troubleshooting Flowchart 2.19-Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N Pointing device operating - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 56
Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. N Network or modem jack active? Y Replace jack or have jack activated. Y Digital line? N Connect to nondigital line. N Y Network NIC/modem configured Reload drivers and or modem connection Done - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 57
an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3-1 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 58
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3-2 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 59
part number information. Switch covers For use with HP G3000 full-featured computer models For use with HP G3000 defeatured computer models 435782-001 436187-001 For use with Compaq Presario C300 computer models 407827-001 Keyboards -141 407856-031 407856-001 Maintenance and Service Guide 3-3 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 60
Illustrated Parts Catalog Computer Major Components 3-4 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 61
button assembly (not illustrated) System boards 945GM 940GML Cable Kit For use with HP G3000 computer models For use with Compaq Presario C300 computer models USB/audio board cable Power (includes thermal paste) USB/audio board (includes USB/audio board cable) Spare Part Number 435784-001 436188-001 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 62
Illustrated Parts Catalog Computer Major Components 3-6 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 63
; not illustrated) For use with HP G3000 computer models For use with Compaq Presario C300 computer models 6-cell, 4.0-Amp hour battery Hard drives (include bracket and connector) 5400 rpm, 120-GB 5400 rpm, 100-GB 5400 rpm, 80-GB 5400 rpm, 60-GB Spare Part Number 436184-001 436185-001 407785 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 64
Illustrated Parts Catalog Computer Major Components 3-8 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 65
Parts: Computer Major Components (Continued) Item 16 17 18 19 Description Optical drives DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive Memory modules, 1-DIMM PC2-5300 512 MB 256 MB PC2-4200 512 MB 256 MB RTC battery New Zealand Spare Part Number 435777-001 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 66
Illustrated Parts Catalog Computer Major Components 3-10 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 67
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item 19 Description Mini Card modules ( Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Spare Part Number 407576-002 Norway Oman Slovenia South Africa Spain Sri - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 68
Illustrated Parts Catalog Computer Major Components 3-12 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 69
in the ROW countries listed below: China Ecuador Haiti Honduras Israel Jordan Kuwait Pakistan Peru Qatar South Korea Thailand The United Arab Emirates Spare Part Number 407576-003 Uruguay Venezuela 407576-291 407107-001 407107-002 Ukraine Uruguay Venezuela Maintenance and Service Guide 3-13 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 70
Illustrated Parts Catalog 3.3 Display Assembly Subcomponents Display Assembly Components 3-14 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 71
use with HP G3000 computer models For use with Compaq Presario C300 computer models ■ Display bezel ■ Display enclosure ■ Display hinge base covers (not illustrated) ■ Display hinge covers (not illustrated) Display Hinge Kit (includes display hinges and display release hook) Display inverter board - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 72
use with HP G3000 computer models For use with Compaq Presario C300 computer models 436184-001 436185-001 Memory/Mini Card module compartment cover (includes 2 captive screws, secured by C-clips) Hard drive cover (includes 2 captive screws, secured by C-clips) 3-16 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 73
Item 1 2 3 4 Description Spare Part Number Cable Kit For use with HP G3000 computer models 435781-001 For use with Compaq Presario C300 computer models 436186-001 TouchPad cable Modem connector cable USB/audio board cable Power connector cable Maintenance and Service Guide 3-17 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 74
Illustrated Parts Catalog 3.6 Mass Storage Devices 3-18 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 75
, 100-GB 5400 rpm, 80-GB 5400 rpm, 60-GB Optical drives DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive USB digital drive (not illustrated) Spare Part Number 435775-001 435774-001 435773-001 435776-001 435777-001 435778-001 364727-001 Maintenance and Service Guide 3-19 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 76
(Not Illustrated) Table 3-6 Miscellaneous (Not Illustrated) Spare Part Information Description 65-watt AC adapter Analog TV tuner Carrying case Composite S-Video and audio cable DVB-T TV tuner DVB-T TV tuner antenna Headset RF cable RF input adapter cable TV tuner remote control USB infrared - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 77
Table 3-6 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Description Spare Part Number Power cords Australia 403811-011 Canada, French Canada, screw ■ Phillips PM2.5×7.0 Screw ■ Phillips PM3.0×6.0 screw ■ Phillips PM2.5×4.0 screw Maintenance and Service Guide 3-21 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 78
USB travel mouse USB digital drive Headset Keyboard for use in Taiwan 65-watt AC adapter Power cord for use in the United States Power cord for use in Australia Power cord for use in the United Kingdom Power cord for use in Italy Power cord for use in Denmark Power cord for use in Sweden and - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 79
Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number 407107-001 407107-002 407576-001 Description 802.11b/g WLAN module for use in the Indonesia Malaysia Mexico New Zealand Paraguay Saudi Arabia Taiwan The United States Vietnam Maintenance and Service Guide 3-23 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 80
Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number 407576-002 Description 802.11a/b/g WLAN module for use in the MOW2 countries listed below South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 3-24 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 81
feet for use on the base enclosure) Speakers Display Hinge Kit Display inverter board TouchPad bracket Base enclosure RTC battery (includes 2-sided tape) Switch cover for use with Compaq Presario C300 computer models Keyboard for use in the United States Maintenance and Service Guide 3-25 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 82
use in Latin America Keyboard for use in Saudi Arabia Keyboard for use in the Czech Republic Keyboard for use in Russia Keyboard for use in Thailand Keyboard for use in Japan Keyboard for use in Belgium Keyboard for use in Korea Keyboard for use internationally 3-26 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 83
001 430202-001 430533-001 Description Keyboard for use in Israel Keyboard for use in Denmark, Finland, Norway, and Sweden Composite S-Video and audio cable RF input adapter cable Analog TV tuner TV tuner 60-GHz processor (includes thermal paste) Display Cable Kit Maintenance and Service Guide 3-27 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 84
Compaq Presario C300 computer models (includes display cable, wireless antenna transceivers, and antenna cables) 256 MB, PC2-4200, 1-DIMM, memory module 512 MB, PC2-4200, 1-DIMM, memory module 256-MB, PC2-5300, 1-DIMM, memory module 512-MB, PC2-5300, 1-DIMM, memory module 80-GB, 5400 rpm hard drive - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 85
Plastics Kit for use with HP G3000 computer models 15.4-inch, WXGA with BrightView Display Panel Kit (includes display panel cable) Display Screw Kit Plastics Kit for use with HP G3000 computer models Plastics Kit for use with Compaq Presario C300 computer models Maintenance and Service Guide 3-29 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 86
models Top cover Display release button assembly Display Plastics Kit for use with Compaq Presario C300 computer models Display Label Kit for use with HP G3000 computer models Display Label Kit for use with Compaq Presario C300 computer models Wired optical mouse 3-30 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 87
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■ Flat-bladed screwdriver - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 88
prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the computer, ensure - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 89
, such as monitors or speakers. ■ Avoid exposing a drive to temperature extremes or liquids. ■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package, "FRAGILE: Handle With Care." Maintenance and Service Guide 4-3 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 90
many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge of static electricity degrade in the internal layers, reducing its life expectancy. 4-4 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 91
grounded when touching a sensitive component or assembly. ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors not possible, use an ionizer to dissipate electric charges. Maintenance and Service Guide 4-5 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 92
components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. 4-6 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 93
Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor cords of one megohm resistance. ■ Static-dissipative tables or floor mats with hard ties to the ground. ■ Field service kits - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 94
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V 4-8 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 95
as many as 84 screws, in 10 different sizes, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix A, "Screw Listing," for detailed information on screw sizes, locations, and - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 96
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5-2 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 97
Disassembly Battery 0 Hard Drive 2 loosened to remove the hard drive cover 4 to disassemble the hard drive Computer Feet 0 Memory Module 1 loosened to remove the memory device to restore computer functionality. Then contact Customer Care. RTC Battery 0 Maintenance and Service Guide 5-3 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 98
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section 5.9 Description Optical Drive 5.10 Switch Cover 5.11 Keyboard 5.12 Display Assembly 5.13 Base Enclosure 5.14 System Board 5.15 Display Release Button Assembly 5.16 LED Board 5.17 Fan/Heat Sink - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 99
Removal and Replacement Procedures 5.3 Preparing the Computer for Disassembly Before you begin any removal or installation devices connected to the computer. 3. Disconnect the power cord. Battery Spare Part Number Information 6-cell, 4.0-Amp hour 435779-001 Maintenance and Service Guide 5-5 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 100
the front toward you. b. Slide the battery release latch 1 to the left. (The battery disengages from the computer.) c. Lift the front edge of the battery 2 and swing it back to remove it. Removing the Battery Reverse the above procedure to install the battery. 5-6 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 101
swing it up and forward and remove it. ✎ The hard drive cover is included in the Plastics Kits, spare part numbers 436184-001 (for use with HP G3000 computer models) and 436185-001 (for use with Compaq Presario C300 computer models). Removing the Hard Drive Cover Maintenance and Service Guide 5-7 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 102
Removal and Replacement Procedures 4. Slide the hard drive 1 to the right, and then lift the hard drive 2 from the hard drive bay. Removing the Hard Drive 5-8 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 103
Phillips PM3.0×4.0 hard drive bracket screws 1 that secure the hard drive bracket to the hard drive. 6. Slide the bracket 2 away from the hard drive to remove it. Removing the Hard Drive Bracket Reverse the above procedure to reassemble and install the hard drive. Maintenance and Service Guide 5-9 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 104
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kits, spare part numbers 407780-001 (for use with HP G3000 computer models) and 407781-001 (for use with Compaq Presario C300 computer models). Replacing the Computer Feet 5-10 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 105
and Replacement Procedures 5.6 Memory Module Memory Module Spare Part Number Information PC2-5300, 1-DIMM 512 MB 256 MB PC2-4200, 1-DIMM 512 MB 256 MB 435772-001 435771-001 435770-001 435769-001 1. Prepare the computer for disassembly (refer to Section 5.3). Maintenance and Service Guide 5-11 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 106
/Mini Card module compartment cover is included in the Plastics Kits, spare part numbers 436184-001 (for use with HP G3000 computer models) and 436185-001 (for use with Compaq Presario C300 computer models). Removing the Memory/Mini Card Module Compartment Cover 5-12 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 107
the memory module by pulling the module away from the socket at an angle 2. ✎ Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module. Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 108
Removal and Replacement Procedures 5.7 Mini Card Module Mini Card Module Spare Part Number Information 802.11a/b/g WLAN module for use in the MOW1 countries listed below: Antigua & Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 5-14 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 109
Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) 802.11a/b/g WLAN module Venezuela 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the memory/Mini Card module compartment cover (Section 5.6). Maintenance and Service Guide 5-15 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 110
Removal and Replacement Procedures 3. Make note of which antenna cable is attached to which antenna clip on the Mini Card module, and then the Mini Card module socket. Removing a Mini Card Module Reverse the above procedure to install a Mini Card module. 5-16 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 111
5.8 RTC Battery Removal and Replacement Procedures RTC Battery Spare Part Number Information RTC battery (includes tape) 407816-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the memory/Mini Card module compartment cover (Section 5.6). 3. Remove the Mini Card - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 112
Drive Optical Drive Spare Part Number Information DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive 435777-001 435778-001 1. Prepare the computer for disassembly (Section 5.3). 2. Position the computer with the left side toward you. 5-18 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 113
PM2.5×5.0 screw 1 that secures the optical drive to the computer. 4. Insert a thin tool into the notch 2 on the back of the optical drive and push to disconnect the optical drive from the system board. 5. Remove the optical drive 3. Removing the Optical Drive Maintenance and Service Guide 5-19 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 114
the connector toward you. b. Remove the two Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive. c. Remove the optical drive bracket 2. Removing the Optical Drive Bracket Reverse the above procedure to install an optical drive. 5-20 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 115
Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information For use with HP G3000 full-featured computer models For use with HP G3000 defeatured computer models For use with Compaq Presario C300 computer models 435782-001 436187-001 407827-001 1. Prepare the - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 116
Removal and Replacement Procedures 3. Turn the computer display-side up with the front toward you. 4. Open the computer as far as possible. 5. Insert . 6. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover. 5-22 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 117
5.11 Keyboard Removal and Replacement Procedures Keyboard Spare Part Number Information Belgium The Czech Republic Denmark, Finland, Norway 407856-031 407856-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10). Maintenance and Service Guide 5-23 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 118
Removal and Replacement Procedures 3. Remove the four Phillips PM2.5×5.0 screws 1 that secure the keyboard to the computer. 4. Lift the rear edge of the keyboard 2 and swing it forward until it rests on the palm rest. Releasing the Keyboard 5-24 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 119
and Replacement Procedures 5. Release the zero insertion force (ZIF) connector to which the keyboard cable 1 is attached and disconnect the keyboard cable 2. Removing the Keyboard 6. Remove the keyboard assembly. Reverse the above procedure to install the keyboard. Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 120
, and antenna cables) For use with HP G3000 computer models For use with Compaq Presario C300 computer models 435767-001 435768-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the memory/Mini Card module compartment cover (Section 5.6). 5-26 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 121
Removal and Replacement Procedures ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the secure the display assembly to the computer. Disconnecting the Wireless Antenna Cables and Removing the Display Screws Maintenance and Service Guide 5-27 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 122
Remove the switch cover (Section 5.10). 6. Remove the keyboard (Section 5.11). 7. Disconnect the display cable 1 from the system board. 8. Remove the wireless antenna cables from the clips 2 in the top cover. Disconnecting the Display and Wireless Antenna Cables 5-28 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 123
Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and straight up and remove it 2. Removing the Display Assembly Maintenance and Service Guide 5-29 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 124
and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Plastics Kit For use with HP G3000 computer models For use with Compaq Presario C300 computer models ■ Display bezel ■ Display enclosure ■ Display hinge base covers ■ Display hinge covers Display Hinge - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 125
the Display Screw Kit, spare part number 435788-001. The four rubber screw covers 1 on the top edge of the display bezel are a different size and shape than the two rubber screw covers 2 on the bottom edge of the display bezel. Removing the Display Bezel Screws Maintenance and Service Guide 5-31 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 126
Removal and Replacement Procedures ✎ The display bezel and display enclosure are available in the Display Plastics Kits, spare part numbers 436190-001 (for use with HP G3000 computer models) and 407793-001 (for use with Compaq Presario C300 computer models). 12. Flex the inside edges of the left and - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 127
Removal and Replacement Procedures 14. Disconnect the display panel cable 1 and display backlight cable 2 from the display inverter board. Disconnecting the Display Panel Cables Maintenance and Service Guide 5-33 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 128
covers are available in the Display Plastics Kits, spare part numbers 436190-001 (for use with HP G3000 computer models) and 407793-001 (for use with Compaq Presario C300 computer models). 15. If is necessary to replace the display hinge base covers, remove the two Phillips PM2.5×5.0 screws 1 that - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 129
Display inverter board 435787-001 407800-001 17. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel and inverter board to the display enclosure. 18. Remove the display panel 2 and inverter board 3. Removing the Display Panel and Inverter Board Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 130
in the Display Plastics Kits, spare part numbers 436190-001 (for use with HP G3000 computer models) and 407793-001 (for use with Compaq Presario C300 computer models). 19. If it is necessary to replace either of the display hinge covers, detach the display hinge cover clips 1 from the display - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 131
Display Hinge Kit, spare part number 407797-001. 22. If it is necessary to replace the display release hook, remove the two PM2.5×5.0 screws 1 that secure the hook to the display enclosure. 23. Remove the display release hook 2. Removing the Display Release Hook Maintenance and Service Guide 5-37 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 132
in the Display Hinge Kit, spare part number 407797-001. 24. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws 1 that secure each hinge to the display panel. 25. Remove the display hinges 2. Removing the Display Hinges 5-38 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 133
and cables are available in the Wireless Antenna Kit, spare part number 410118-001. 26. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.5×5.0 the above procedure to reassemble and install the display assembly. Maintenance and Service Guide 5-39 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 134
enclosure) For use with HP G3000 computer models For use with Compaq Presario C300 computer models 407815-001 407780-001 407781-001 1. Prepare the computer for disassembly (Section 5.3) and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 135
board. ✎ The TouchPad cable is included in the Cable Kit, spare part number 435781-001. 3. Remove the two Phillips PM2.5×13.0 screws 3 that secure the base enclosure to the computer. Disconnecting the TouchPad Cable and Removing the Base Enclosure Screws, Part 1 Maintenance and Service Guide 5-41 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 136
Removal and Replacement Procedures 4. Turn the computer upside down with the front toward you. 5. Remove the eleven Phillips PM2.5×13.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 2 5-42 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 137
Removal and Replacement Procedures 6. Remove the two Phillips PM2.5×5.0 screws 1 in the hard drive bay and and the three Phillips PM2.5×5.0 screws 2 in the battery bay that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 3 Maintenance and Service Guide 5-43 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 138
and Replacement Procedures 7. Lift up the front edge of the base enclosure 1 until it disengages from the top cover. 8. Lift the base enclosure 2 straight up and remove it. Removing the Base Enclosure Reverse the above procedure to install the base enclosure. 5-44 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 139
■ RTC battery (Section 5.8) ■ Power connector cable (Section 5.14) ■ Heat sink (Section 5.17) ■ Processor (Section 5.18) ■ Fan/heat sink assembly (Section 5.17) 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 140
Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the LED board cable 2 from the system board. Disconnecting the LED Board Cable 5-46 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 141
with the front toward you. 5. Disconnect the power connector cable 1 from the system board. 6. Remove the power connector 2 from the clip in the base enclosure and remove the cable from the routing channel 3 in the top cover. Removing the Power Connector Cable Maintenance and Service Guide 5-47 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 142
connector 1 from the clip in the top cover and remove the modem connector cable 2 from the routing channel in the top cover. 8. Disconnect the USB/audio board cable 3 from the USB/audio board. Removing the Modem Connector Cable 5-48 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 143
USB/audio board cable is included with the USB/audio board and is also available in the Cable Kits, spare part numbers 435781-001 (for use with HP G3000 computer models) and 436186-001 (for use with Compaq Presario C300 computer models). Removing the USB/Audio Board Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 144
Removal and Replacement Procedures 12. Use the optical drive connector 1 to lift the left side of the system board 2 until it clears the top cover. 13. Slide the system board 3 to the left at an angle and remove it. Removing the System Board 5-50 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 145
-001. The modem connector cable is available in the Cable Kits, spare part numbers 435781-001 (for use with HP G3000 computer models) and 436186-001 (for use with Compaq Presario C300 computer models). Disconnecting the USB/Audio Board, Speaker, and Modem Cables Maintenance and Service Guide 5-51 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 146
Removal and Replacement Procedures 16. Set the USB/audio board cable and modem connector cable aside. 17. Lift the system board and separate the speakers from the system board. ✎ The speakers are available using spare part number 407785-001. Removing the Speakers Reverse the above procedure to - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 147
components: a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) g. Base enclosure (Section 5.13) Maintenance and Service Guide 5-53 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 148
board. ✎ The TouchPad cable is included in the Cable Kits, spare part numbers 435781-001 (for use with HP G3000 computer models) and 436186-001 (for use with Compaq Presario C300 computer models). 3. Remove the TouchPad cable 3. Removing the TouchPad Cable 5-54 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 149
the two Phillips PM2.5×5.0 screws 2 that secure the TouchPad bracket to the top cover. 5. Remove the TouchPad bracket 3. ✎ The TouchPad bracket is available using spare part number 407812-001. Removing the TouchPad Bracket Maintenance and Service Guide 5-55 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 150
1 from the top cover. 7. Push and hold the display release button 2. 8. Remove the display release button 3 and springs 4 from the top cover. Removing the Display Release Button Assembly Reverse the above procedure to install the display release button assembly. 5-56 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 151
Board Removal and Replacement Procedures LED Board Spare Part Number Information LED board (includes LED board cable) 435784-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 152
Removal and Replacement Procedures 2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the LED board to the top cover. 3. Remove the LED board and cable 2. Removing the LED Board Reverse the above procedure to install the LED board. 5-58 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 153
a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) g. Base enclosure (Section 5.13) h. System board (Section 5.14) Maintenance and Service - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 154
Removal and Replacement Procedures 2. Turn the system board right side up with the USB ports toward you. 3. Remove the Phillips PM2.0×4.0 screw that secures the fan/heat sink assembly to the system board. Removing the Fan/Heat Sink Assembly Screws, Part 1 5-60 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 155
the system board. 6. Remove the four Phillips PM2.5×7.0 screws 2 that secure the heat sink to the system board. Removing the Fan/Heat Sink Assembly Screws, Part 2 Maintenance and Service Guide 5-61 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 156
Removal and Replacement Procedures 7. Remove the two Phillips PM3.0×6.0 screws on each side of the external monitor port that secure the fan/heat sink assembly to the system board. Removing the Fan/Heat Sink Assembly Screws, Part 3 5-62 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 157
Removal and Replacement Procedures 8. Remove the fan/heat sink assembly. ✎ Due to the adhesive quality of the thermal paste located between the fan/heat /heat sink assembly from side to side to detach it from the processor. Removing the Fan/Heat Sink Assembly Maintenance and Service Guide 5-63 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 158
Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the Thermal paste is included with all fan/heat sink assembly and processor spare part kits. Replacing the Thermal Paste Reverse the above procedure to install the fan/heat sink assembly. - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 159
-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 160
Removal and Replacement Procedures 2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a you install the processor. Removing the Processor Reverse the above procedure to install the processor. 5-66 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 161
Computer Dimensions Height Front Rear Width Depth Weight With optical drive and 8-cell battery Input Power Operating voltage Operating current Temperature Operating Nonoperating Metric 3.50 cm or 4.74 A 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F Maintenance and Service Guide 6-1 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 162
, 0.5 oct/min sweep rate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 163
15.4-inch, WXGA, Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 180 nits typical 8.15 in 13.03 in 15 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 164
to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. †Actual drive specifications may differ slightly. 6-4 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 165
to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. †Actual drive specifications may differ slightly. Maintenance and Service Guide 6-5 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 166
Mode 1 and 2) CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge Write: CD-R and CD-RW 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 0.74 µm 6-6 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 167
Specifications Table 6-4 DVD/CD-RW Combo Drive (Continued) Access time CD media DVD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data time < 15 seconds Stop time < 6 seconds Maintenance and Service Guide 6-7 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 168
CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Write: CD-R and CD-RW DVD-R and DVD-RW 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 0.74 µm 6-8 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 169
6-5 DVD±RW and CD-RW Double-Layer Combo Drive (Continued) Access time CD DVD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer 2 MB Data transfer Startup time < 15 seconds Stop time < 6 seconds Maintenance and Service Guide 6-9 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 170
® Natural Keyboard Cascaded USB2 Enhanced Host Controller-24CD COM1 Conexant AC-Link Audio Data Fax Modem with SmartCP Diskette drive Parallel port System CMOS/real-time clock Microsoft ACPI-compliant system Realtek RTL8139 Family PCI fast Ethernet Controller 6-10 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 171
CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 172
chipset configuration registers Unused 87334 "Super I/O" configuration for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 6-12 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 173
controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary fixed disk controller Unused Primary fixed disk controller Unused Joystick (decoded in ESS1688) Unused Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Maintenance and Service Guide 6-13 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 174
FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1) 6-14 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 175
00FFFFFF 01000000-047FFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System Function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS Maintenance and Service Guide 6-15 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 176
Table 6-9 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 177
information for the screws and screw locks used in the computer. All screws listed in this appendix are available in the Computer Screw Kit, spare part number 435780-001, and the Display Screw Kit, spare part number 435788-001. Maintenance and Service Guide A-1 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 178
Black 3 5.0 mm 2.5 mm 5.0 mm Where used: 1 Two Mini Card screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Section 5.4) 2 One screw that secures the memory/Mini Card module compartment cover to the computer (screw is captured on the - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 179
Screw Listing Table A-2 Phillips PM3.0×4.0 Screw Head mm Color Qty. Length Thread Width Black 4 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive (documented in Section 5.4) Phillips PM3.0×4.0 Screw Locations Maintenance and Service Guide A-3 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 180
Screw Listing Table A-3 Phillips PM2.5×5.0 Screw Head mm Color Qty. Length Thread Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Phillips PM2.5×5.0 Screw Location A-4 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 181
28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.10) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A-5 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 182
Screw Listing Table A-3 Phillips PM2.5×5.0 Screw (Continued) mm Color Qty. Length Thread Black 28 5.0 mm 2.5 mm Where used: 4 screws that secure the keyboard to the computer (documented in Section 5.11) Head Width 5.0 mm Phillips PM2.5×5.0 Screw Locations A-6 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 183
Listing Table A-3 Phillips PM2.5×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display hinge base covers to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations Maintenance and - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 184
PM2.5×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display panel and inverter board to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations A-8 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 185
2.5 mm 5.0 mm Where used: 2 screws that secure the display release hook to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A-9 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 186
5.0 mm Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations A-10 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 187
28 5.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A-11 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 188
2.5 mm 5.0 mm Where used: 2 screws that secure the system board to the top cover (documented in Section 5.14) Phillips PM2.5×5.0 Screw Locations A-12 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 189
5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the TouchPad bracket to the top cover (documented in Section 5.15) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A-13 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 190
2.5 mm 5.0 mm Where used: 2 screws that secure the LED board to the top cover (documented in Section 5.16) Phillips PM2.5×5.0 Screw Locations A-14 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 191
Listing Table A-4 Phillips PM2.0×3.0 Screw Head mm Color Qty. Length Thread Width Silver 2 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.12) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A-15 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 192
Screw Listing Table A-5 Phillips PM2.0×4.0 Screw Head mm Color Qty. Length Thread Width Black 11 4.0 mm 2.0 mm 4.0 mm Where used: 8 screws that secure the display hinges to the display panel (documented in Section 5.12) Phillips PM2.0×4.0 Screw Locations A-16 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 193
4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card module to the system board (documented in Section 5.7) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide A-17 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 194
used: One screw that secures the fan/heat sink assembly to the system board (documented in Section 5.17) Phillips PM2.0×4.0 Screw Location A-18 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 195
Screw Listing Table A-6 Phillips PM2.5×13.0 Screw Head mm Color Qty. Length Thread Width Black 15 13.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×13.0 Screw Locations Maintenance and Service Guide A-19 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 196
2.5 mm 5.0 mm Where used: 2 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×13.0 Screw Locations A-20 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 197
2.5 mm 5.0 mm Where used: 11 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×13.0 Screw Locations Maintenance and Service Guide A-21 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 198
Screw Listing Table A-7 Phillips PM2.5×9.0 Screw Head mm Color Qty. Length Thread Width Black 4 9.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×9.0 Screw Locations A-22 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 199
7.0 mm 2.5 mm 6.0 mm Where used: 6 screws that secure the display bezel to the display enclosure (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide A-23 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 200
2.5 mm 6.0 mm Where used: 4 screws that secure the heat sink to the system board (documented in Section 5.17) Phillips PM2.5×7.0 Screw Locations A-24 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 201
2.5 mm 5.0 mm Where used: 4 screws that secure the display bezel to the display enclosure (documented in Section 5.15) Silver Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide A-25 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 202
Where used: 2 screws that secure the fan/heat sink assembly to the system board (documented in Section 5.17) Phillips PM3.0×6.0 Screw Locations A-26 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 203
system recovery (PC Recovery software feature). With PC Recovery, you can recover your full factory image if you experience system failure or instability. PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create. Maintenance and Service Guide B-1 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 204
and paste it into a Word document: a. Display the screen. b. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. To paste the copied images into a document, open Word, and then select Edit > Paste. B-2 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 205
then change your mind, you can reverse the restoration. Create a System Restore Point 1. Select Start > Help and Support > System Restore. The System Restore window opens. 2. Click Create a restore point, and then click Next. 3. Follow the on-screen instructions. Maintenance and Service Guide B-3 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 206
Support > System Restore. The System Restore window opens. 2. Click Restore my computer to an earlier time, and then click Next. 3. Follow the on-screen instructions . ■ The computer must be connected to AC power during this process. ■ Only one set of recovery discs can be created per - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 207
it into the computer optical drive. ■ If necessary, you Next. ✎ If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step. screen instructions to complete the creation of the recovery discs. Maintenance and Service Guide B-5 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 208
must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site. ✎ Before reinstalling the program, be sure it is fully uninstalled. The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 209
the hard drive. ✎ Windows XP has its own built-in repair features, such as System Restore and driver roll- factory. Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site. Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 210
the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive from either the Start button or f11. To restore the system from the partition - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 211
hard drive and restores the computer to its factory state. Select this option only as a last resort. a. Click Advanced Options on the System Recovery screen. b. Select Destructive Recovery and follow the on-screen instructions. Deleting the Recovery Partition on the Hard Drive and Service Guide B-9 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 212
provided on your computer: » Select Start > Help and Support. To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program. B-10 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 213
are the liquid crystal display (LCD) panel and the backlight. Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display the Electronic Industries Alliance (EIA) at http://www.eiae.org. Maintenance and Service Guide C-1 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 214
are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another. Refer to Section 5.12, "Display Assembly," for display assembly disassembly steps. C-2 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 215
Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C-3 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 216
Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C-4 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 217
Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide C-5 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 218
Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel C-6 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 219
Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide C-7 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 220
Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame C-8 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 221
Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide C-9 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 222
Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables C-10 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 223
Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide C-11 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 224
avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C-12 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 225
the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Releasing the LCD Panel Maintenance and Service Guide C-13 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 226
Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. C-14 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 227
D Connector Pin Assignments Table D-1 Audio-Out (Headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel Pin Signal 3 Ground Maintenance and Service Guide D-1 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 228
Connector Pin Assignments Table D-2 Audio-In (Microphone) Pin Signal 1 Audio signal in 2 Audio signal in Pin Signal 3 Ground Table D-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground D-2 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 229
Connector Pin Assignments Table D-4 S-Video-Out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground Pin Signal 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Maintenance and Service Guide D-3 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 230
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock D-4 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 231
Connector Pin Assignments Table D-6 RJ-11 (Modem) Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Maintenance and Service Guide D-5 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 232
Connector Pin Assignments Table D-7 RJ-45 (Network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused D-6 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 233
or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used. Maintenance and Service Guide E-1 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 234
voltage rating of 125 or 250 V AC, as required by each country's power system. ■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. E-2 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 235
Power Cord cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord cord, and cord - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 236
it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. E-4 Maintenance and Service Guide - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 237
Index A AC adapter, spare part number 3-20, 3-22 advanced Setup Utility features 2-4 analog TV tuner, spare part number 3-20, 3-27 arrow keys 1-13 audio troubleshooting 2-25 audio-in jack location 1-9 pin assignments D-2 audio-out jack location 1-9 pin assignments D-1 B backing up computer B-2 base - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 238
S-Video-out D-3 Universal Serial Bus (USB) D-2 connectors, service considerations 4-2 D design overview 1-20 Diagnostics menu 2-8 disassembly sequence chart 5-3 diskette drive, OS loading problems 2-23 display assembly removal 5-26 spare part numbers 3-3, 3-28, 5-26 specifications 6-3 Display Cable - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 239
spare part number 3-5, 3-27, 5-59 features 1-2 feet, locations 5-10 flowcharts, troubleshooting no audio 2-25, 2-26 no network/modem connection 2-30 no OS loading 2-19 no OS loading from diskette drive 2-23 no OS loading from hard drive 2-20, 2-21, 2-22 no OS loading from optical drive 2-24 no power - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 240
nonfunctioning keyboard 2-28 nonfunctioning pointing device 2-29 fn key 1-13 front components 1-6 G grounding equipment and methods 4-7 H hard drive OS loading problems 2-20 precautions 4-3 removal 5-7 spare part numbers 3-7, 3-19, 3-28, 3-29, 5-7 specifications 6-4 hard drive bay 1-19 hard drive - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 241
1-9 power connector cable illustrated 3-17 removal 5-47 power cord set requirements E-2 spare part numbers 3-21, 3-22 power light 1-7 power management features 1-5 power, troubleshooting 2-12 processor removal 5-65 spare part numbers 3-5, 3-27, 3-28, 5-65 Maintenance and Service Guide Index - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 242
jack location 1-10 pin assignments D-6 RTC battery removal 5-17 spare part number 3-9, 3-25, 5-17 Rubber Feet Kit, spare part numbers 3-7, 3-25, 5-40 S Screw Kit contents A-1 spare part numbers 3-15, 3-21, 3-29, 5-30, A-1 screw listing A-1 secondary hard drive self test 2-8 security cable slot 1-10 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 243
16 TouchPad, location 1-16 transporting precautions 4-5 troubleshooting audio 2-25 docking device 2-18 flowcharts 2-9 keyboard 2-28 modem 2-30 network 2-30 nonfunctioning device 2-18, 2-27 OS loading 2-19 overview 2-1 pointing device 2-29 power 2-12 video 2-16 Maintenance and Service Guide Index-7 - Compaq Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Page 244
drive, spare part number 3-19, 3-22 USB infrared receiver, spare part number 3-20, 3-27 USB/audio board removal 5-49 spare part number 3-5, 3-27 USB/audio board cable illustrated 3-17 removal 5-48 V vent, locations 1-11, 1-18 video troubleshooting 2-16 volume buttons 1-15 W Windows applications
Maintenance and Service
Guide
HP G3000 Notebook PC
Compaq Presario C300 Notebook PC
Document Part Number:
435182-001
September 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.