Compaq Presario CQ32-100 Compaq Presario Notebook PC User guide - Windows 7
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- Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 1
Compaq Presario Notebook PC User guide - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 2
: March 2010 Document Part Number: 610545-001 Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. To obtain the latest information in the Notebook PC User Guide, go to the HP Web site at http://www.hp.com/support. - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 4
iv Safety warning notice - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 5
icons 16 Using the wireless controls 16 Using the wireless action key 16 Using HP Wireless Assistant 17 Using operating system controls 17 Using a WLAN ...18 Setting and Internet Connection Sharing (ICS 21 Troubleshooting wireless connection problems 22 Cannot connect to a WLAN 22 v - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 6
Cannot connect to a preferred wireless network 23 Network icon is not displayed 23 Current network security codes are unavailable 23 WLAN connection is very weak 24 Cannot connect to the wireless router 24 Connecting to a local area network ...25 3 Pointing devices and keyboard ...26 Using - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 7
webcam properties 53 Troubleshooting ...54 The optical HP device drivers 59 Obtaining the latest Windows device drivers 59 5 Power management ...60 Setting power options ...60 Using power-saving states 60 Initiating and exiting Sleep 60 Initiating and exiting Hibernation 61 Using the battery - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 8
Displaying the remaining battery charge 65 Finding battery information in Help and Support 65 Using Battery Check ...65 Inserting or removing the battery 65 Charging a battery ...66 Maximizing battery discharge time 67 Managing low battery levels 67 Identifying low battery levels 67 Resolving - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 9
menu 100 Diagnostics menu ...100 11 Software updates ...101 Updating the BIOS ...102 Determining the BIOS version 102 Downloading a BIOS update 103 Updating programs and drivers ...104 12 Backup and recovery ...105 Creating recovery discs ...106 ix - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 10
Backing up your information ...107 Using Windows Backup and Restore 108 Using system restore points 109 When to create restore points 109 Create a system restore point 109 Restore to a previous date and time 109 Performing a recovery ...110 Recovering from the recovery discs 110 Recovering - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 11
. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying hardware 1 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 12
up or down inside the right edge of the TouchPad. For more information about TouchPad features, refer to "Using the TouchPad" section later in this guide. 2 Chapter 1 Features - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 13
Lights Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light Description ● Amber: The TouchPad is disabled. ● Off: The TouchPad is enabled. On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 14
Button and speakers Component (1) Speakers (2) (2) Power button Description Produce sound. ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, briefly press the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 15
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Navigation keys (6) Action keys Description Displays system information when pressed in combination with the fn key. ● Displays system information when pressed in combination with the esc key. ● Press in - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 16
Display Component (1) Internal microphone (2) Integrated webcam (select models only) (3) Integrated webcam light (select models only) Description Records sound. Records video and captures still photographs. On: The integrated webcam is in use. 6 Chapter 1 Features - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 17
Front component Component Digital Media Slot Description Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) Components 7 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 18
to optical discs. Connect optional USB devices. ● White: The computer is connected to external power and the battery is fully charged. ● Blinking white: The computer is in the Sleep state. ● Amber: A battery is charging. ● Off: The computer is not connected to external power. Connects an AC adapter - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 19
Left-side components Component (1) Security cable slot (2) Vent (3) External monitor port (4) RJ-45 (network) jack (5) HDMI port (select models only) (6) USB port (7) Audio-in (microphone) jack (8) Audio-out (headphone) jack (9) Drive light Description Attaches an optional security cable to the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 20
Rear component Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 10 Chapter 1 Features - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 21
normal for the internal fan to cycle on and off during routine operation. Releases the battery from the battery bay. Contains 2 memory module slots. Holds the hard drive and, on select models restore computer functionality, and then contact technical support through Help and Support. Components 11 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 22
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 12 Chapter 1 Features - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 23
Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by country or region. Components 13 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 24
computer provide information needed when troubleshooting system problems or traveling internationally with the computer. ● Service tag-Provides important information including: The service tag label is affixed inside the battery bay. When contacting technical support, have this information available - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 25
with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. NOTE : 802.11a is not compatible with 802.11b and 802.11g. ● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 26
that one or more of the wireless devices are on. Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off. Wired network (connected) Indicates that one or more network drivers are installed, and one or more network devices are connected to - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 27
on or off using HP Wireless Assistant. If a . 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 28
requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 29
, or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 30
or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection and the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 31
link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 32
of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices. Use or the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 22 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 33
then click Troubleshoot problems. Windows hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions user guide for instructions on - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 34
for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 24 Chapter 2 Networking - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 35
Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 36
3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 37
NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad before starting to scroll. Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using pointing devices 27 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 38
Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the the factory. In order to use the TouchPad gestures feature, you must enable it using the instructions below. To enable or disable gestures, double-click on the Synaptics icon in the notification area, - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 39
Rotating The rotating gesture allows you to rotate objects such as a photo, a PDF file, or other selected object, in 90-degree increments. To rotate: 1. Place one finger down on the left "target" zone of the TouchPad, and keep it stationary. 2. Place another finger down near the middle of the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 40
operating system and computer, answers to questions and tutorials, and updates to your computer. Help and Support also provides automated troubleshooting and links to support specialists. Decreases the screen brightness level incrementally when you hold down this key. Increases the screen brightness - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 41
Action keys f8 f9 f10 f11 f12 Description Plays the next track of an audio CD or the next section of a DVD or a BD. Decreases speaker volume incrementally when you hold down this key. Increases speaker volume incrementally when you hold down this key. Mutes or restores speaker sound. Turns the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 42
To use a hotkey command, follow either of these steps: ● Briefly press the fn key, and then briefly press the second key of the hotkey command. - or - ● Press and hold down the fn key, briefly press the second key of the hotkey command, and then release both keys at the same time. 32 Chapter 3 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 43
Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 44
4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 45
Identifying your multimedia components NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Internal microphone (2) Webcam (select models only) (3) Webcam light (select models only) (4) Volume down action key (f9) (5) Volume up action key ( - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 46
Adjusting the volume You can adjust the volume using the following controls: ● Computer volume action keys: ◦ To decrease volume incrementally, press the volume down action key (f9) (1). ◦ To increase volume incrementally, press the volume up action key (f10) (2). ◦ To mute or restore volume, press - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 47
c. Under Behaviors, select Show icon and notifications for the Volume icon. d. Click OK. ● Program volume control Volume can also be adjusted within some programs. Using the media activity action keys The media activity action keys control the play of an audio CD or a DVD or BD (Blu-ray Disc) that - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 48
from a CD or DVD, follow these steps: 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: For details about using software included with the computer, refer to the software - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 49
. (Cable connectors are normally color-coded to match the corresponding jacks on the computer.) ● Be sure to install any drivers required by the external device. NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 50
NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 51
support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported the cable to the video device, according to the device manufacturer's instructions. 3. Press the f4 action key on the computer to switch the image between the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 52
Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 53
SuperMulti Double-Layer Drive ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive NOTE: Some of the drives listed above may not be supported by your computer. Optical drive 43 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 54
and BDs have the largest capacity of all. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 55
7 times the storage capacity of CDs, and BDs have 5 to 6 times the storage capacity of DVDs. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs CD-R (write-once) discs are widely used for creating a permanent copy of data - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 56
LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 57
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 58
You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the "+" sign next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 3. Right - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 59
source. Do not write to a disc while the computer is running on battery power. Before writing to a disc, close all open programs except the disc software included with the computer, refer to the software manufacturer's instructions. These instructions may be provided on disc, in the software Help, - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 60
in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3 file the program you have selected. For specific instructions, refer to the software manufacturer's instructions, which may be provided with the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 61
Removing an optical disc (CD, DVD, or BD) 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 62
using webcam software, refer to the software manufacturer's instructions, which may be provided with the software, on firewalls. NOTE: If you are having trouble viewing or sending multimedia files to someone is disabled. To permanently resolve the problem, reconfigure the firewall as necessary, and - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 63
a subject with a large amount of background light would otherwise be obscured by streaking or silhouetting. For information about using the webcam, select Start > Help and Support. Webcam (select models only) 53 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 64
Troubleshooting The following sections describe several common issues and solutions. The optical disc tray does not open for removal of a CD, DVD, or BD 1. Insert the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 65
changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 66
A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 67
display. To get information about a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc does not begin, or it stops . ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. Troubleshooting 57 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 68
and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Remove any drivers are once again listed. 7. Try running your program again. If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 69
1. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the search box, and updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Troubleshooting 59 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 70
in Hibernation. Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows® Control - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 71
meter icons indicate whether the computer is running on battery or external power. The icon also displays a message if the battery has reached a low battery level, critical battery level, or reserve battery level. To hide or display the battery meter icon: 1. Right-click the Show hidden icons icon - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 72
The following power plans are available: ● HP recommended ● High performance ● Power saver You can change the settings of these power plans through Power Options. Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. - or - Select - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 73
AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the battery while you are onboard aircraft. ● When you are charging or - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 74
AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and Support > Get assistance. Using battery power When a charged battery is in the computer and the computer is not plugged into external - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 75
NOTE: The computer must be connected to external power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then click Battery Check. Battery Check examines the battery and its cells to see if they are - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 76
2. Align the tabs on the battery with the notches on the computer, insert the battery (1), and then pivot the battery downward (2) into the battery bay. The battery release latch (3) automatically locks the battery into place. To remove the battery: 1. Turn the computer upside down on a flat surface - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 77
Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights. Identifying low battery levels The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in Sleep, the computer initiates Hibernation - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 78
to be calibrated more than once a month. It is also not necessary to calibrate a new battery. Step 1: Fully charge the battery WARNING! Do not charge the computer battery while you are onboard aircraft. NOTE: The battery charges whether the computer is off or in use, but it charges faster when the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 79
Security > Power Options. 2. Under the current power plan, click Change plan settings. 3. Record the Turn off the display settings listed in the On battery column so that you can reset them after the calibration. 4. Change the Turn off the display settings to Never. 5. Click Change advanced power - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 80
Security > Power Options. 2. Under the current power plan, click Change plan settings. 3. Reenter the settings that you recorded for the items in the On battery column. 4. Click Change advanced power settings. 5. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 81
for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery when the storage capacity indicator turns - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 82
then click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power, and then remove the battery. 72 Chapter 5 Power management - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 83
for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 84
the computer while the optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media. Avoid exposing a drive to temperature or humidity extremes. Avoid exposing - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 85
NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure that - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 86
when you do not need access to your computer. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. . Refer to Help and Support for more information. For instructions. 76 Chapter 6 Drives - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 87
connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen the memory module compartment screw (1), and lift the memory module compartment cover (2) away from the computer. NOTE: The - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 88
9. Lift the hard drive cover away from the computer (2). 10. Remove the 4 hard drive screws (1), and then disconnect the hard drive cable from the system board (2). 11. Lift the hard drive away from the computer (3). To install a hard drive: 1. Insert the hard drive into the hard drive bay (1), and - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 89
2. Replace the 4 hard drive screws (3). 3. Align the tabs (1) on the hard drive cover with the notches on the computer, and then close the cover (2). 4. Tighten the hard drive cover screw (3). 5. Align the tabs (1) on the memory module compartment cover with the notches on the computer, and then - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 90
6. Tighten the memory module compartment screw (3). 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer. 80 Chapter 6 Drives - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 91
, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. An optional USB hub provides additional USB ports that can be used with - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 92
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 93
. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 94
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 95
of the computer. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 96
7. Loosen the memory module compartment screw (1), and lift the memory module compartment cover (2) away from the computer. 8. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 97
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 9. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 98
compartment cover with the notches on the computer, and then close the cover (2). 11. Tighten the memory module compartment screw (3). 12. Replace the battery. 13. Turn the computer right-side up, and then reconnect external power and external devices. 14. Turn on the computer. 88 Chapter 8 Memory - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 99
use the following features: ● Passwords ● Firewall software ● Antivirus support (Norton Internet Security) ● Critical security updates NOTE: Security solutions or stolen. NOTE: Before you send your computer for service, remove all password settings. Computer risk Security feature Unauthorized - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 100
describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password Function Protects administrator-level access to computer contents. NOTE: This - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 101
Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 102
Managing a power-on password To set, change, or delete this password, follow these steps: 1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 103
. Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program. ● To access Norton Internet Security, or to get more information about it, click Start > All Programs > Norton Internet Security. NOTE: HP recommends - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 104
of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information. NOTE: Under on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 105
. ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing critical updates 95 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 106
10 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 107
then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 108
Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 109
this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 110
System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology ( ―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 111
on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. To update the software, follow these steps, which are explained in the remainder of this guide - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 112
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 113
is running on battery power or connected to an optional power source. During the download and installation, follow these instructions: Do not on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on the - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 114
and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the Search box, and then - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 115
maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 116
to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. Note the following guidelines before creating recovery discs: NOTE: The external Recovery Manager > Recovery Disk Creation. 2. Follow the on-screen instructions. 106 Chapter 12 Backup and recovery - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 117
Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ● - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 118
1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows includes the User Account Control feature to Windows settings. Refer to Help and Support for more information. 108 Chapter 12 Backup and recovery - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 119
Protection tab. 4. Under Protection Settings, select the disk for which you want to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 120
only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) NOTE: Computers - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 121
2 connecting to a WLAN 20 connection, external power 63 connector, power 8 conservation, power 70 copyright warning 49 cord, power 13 corporate WLAN connection 20 critical battery level 67 CyberLink PowerDVD software 38 D device drivers HP drivers 59 Windows drivers 59 Diagnostics menu 100 Index 111 - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 122
labels Bluetooth 14 Microsoft Certificate of Authenticity 14 regulatory 14 service tag 14 wireless certification 14 WLAN 14 LAN Power Saving 100 language support 100 latch, battery release 11 lights AC adapter 8 battery charging 8 caps lock 3 hard drive 9 optical drive 8, 9 power 3 TouchPad 3 webcam - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 123
readable media 60 recovering a program or driver 105 from the dedicated recovery partition 110 from certification labels 14 release latch battery 66 restore points 109 restoring default selecting in Setup Utility 97 serial number, computer 14 service tag 14 setup of WLAN 18 Setup Utility, passwords - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 124
speakers, identifying 4, 35 starting Setup Utility 96 storing battery 70 supported discs 106 System Configuration menu 100 system failure or wireless certification labels 14 troubleshooting disc burning 57 disc play 56 DVD movie play 57 external display 57 HP device drivers 59 optical disc tray - Compaq Presario CQ32-100 | Compaq Presario Notebook PC User guide - Windows 7 - Page 125
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