Compaq Presario CQ56-200 Compaq Presario CQ56 Notebook PC and HP G56 Notebook
Compaq Presario CQ56-200 - Notebook PC Manual
View all Compaq Presario CQ56-200 manuals
Add to My Manuals
Save this manual to your list of manuals |
Compaq Presario CQ56-200 manual content summary:
- Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 1
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 4
iv Safety warning notice - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 5
Display ...11 Wireless antennas ...12 Bottom ...13 Additional hardware ...14 3 Illustrated parts catalog ...15 Service tag ...15 Computer major components ... 4 Removal and replacement procedures ...29 Preliminary replacement requirements 29 Tools required ...29 Service considerations ...29 Plastic - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 6
32 Equipment guidelines 33 Component replacement procedures 34 Service tag ...34 Computer feet ...35 Battery ...36 Hard drive ...37 TouchPad button board ...55 USB board ...56 Power connector ...58 Display assembly ...59 System board ...66 RTC battery ...69 Fan/heat sink assembly ...71 Processor - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 7
...88 Using a Windows 7 operating system DVD (purchased separately 89 Linux backup and recovery ...90 8 Power cord set requirements ...91 Requirements for all countries or regions 91 Requirements for specific countries or regions 92 9 Recycling ...93 Battery ...93 Display ...93 Index ...100 vii - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 8
viii - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 9
1 Product description Category Product name Processors Description Compaq Presario CQ56 Notebook PC HP G56 Notebook PC Intel Mobile Celeron 925 processor (2.3 GHz, 1-MB L3 cache, 800 MHz) Intel® Celeron® 900 processor (2.2 GHz) Intel® Pentium® T4500 processor (2.3 GHz) Intel Celeron T3500 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 10
MB × 1) ● 2048 MB (1024 MB × 2) ● 1024 MB (1024 MB × 1) HP G56 AMD √ √ √ √ √ Compaq Presario CQ56 AMD √ √ √ √ √ HP G56 Intel √ √ Compaq Presario CQ56 Intel √ √ Customer accessible √ √ √ √ Supports the following 9.5-mm, 6.35-cm (2.5-in) SATA hard drives: ● 500 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 11
models only) Select models only. VGA camera, fixed angle with activity light and single analog microphone Integrated single analog microphone (for models with no webcam) High-definition audio supports Microsoft® premium requirements with Presario/HP Altec Lansing speakers Integrated 10/100 network - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 12
Linux √ End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ WLAN module √ Compaq Presario CQ56 AMD √ √ √ √ √ √ √ √ √ √ √ √ √ √ HP G56 Intel √ √ √ √ v Compaq Presario CQ56 Intel √ √ √ √ √ √ √ √ √ √ √ √ √ √ 4 Chapter - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 13
off, quickly double-tap the TouchPad light. ● Off: TouchPad is on. ● Amber: TouchPad is off. Moves the pointer and selects or activates items on the screen. Press the left side of the TouchPad button to execute functions performed by the left button on an external mouse. Press the right side of - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 14
(3) Power light (4) Wireless light Description ● Off: TouchPad is on. ● Amber: TouchPad is off. On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux). ● Off: The computer is off or in Hibernation. ● White: An integrated - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 15
Linux, select Computer > Control Center > System > Power Management *This table describes factory settings. For information about changing factory settings, press f1 to open Help and Support (Windows) or Help (Linux). Top 7 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 16
(4) Web browser key (5) Print key (6) Calculator key (7) fn key* (8) Windows logo key (9) Windows applications key (varies by model) (10) Action keys *Supported on Windows models only. Description Displays system information when pressed in combination with the fn key. Opens a new e-mail in your - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 17
(4) AC adapter light (5) Power connector (6) Security cable slot Description Reads and writes to an optical disc. Blinking: The optical drive is being accessed. Connects an optional USB device. ● Blinking white: The computer is in the Sleep state (Windows) or Suspend state (Linux). ● White: The - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 18
Left side NOTE: Your computer may look slightly different from the illustration in this section. Component (1) External monitor port (2) Vent (3) RJ-45 (network) jack (4) USB ports (2) (5) Audio-in (microphone) jack (6) Audio-out (headphone) jack (7) Drive light Description Connects an external - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 19
Display Component (1) Internal microphone (select models only) (2) Webcam (select models only) (3) Webcam light (select models only) Description Records sound. Records video and captures still photographs. On: The webcam is in use. Display 11 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 20
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support (Windows) and Help (Linux). 12 Chapter 2 External component identification - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 21
for the internal fan to cycle on and off during routine operation. Releases the battery from the battery bay. Contains two memory module slots and WLAN slot. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 22
cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region or country. 14 Chapter 2 External component identification - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 23
the computer serial number and model description provided on the service tag. Component (1) Product name (2) Serial number (s/n) information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. The duration of - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 24
Computer major components 16 Chapter 3 Illustrated parts catalog - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 25
CCFL BrightView with microphone display assembly for HP G56 computer ● 39.6-cm (15.6-in) HD LED BrightView with webcam and microphone display assembly for Presario CQ56 computer ● 39.6-cm (15.6-in) HD LED BrightView with microphone display assembly for Presario CQ56 computer ● 39.6-cm (15.6-in) CCFL - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 26
● For use in United Kingdom Speaker assembly (includes cable) Power button board Top cover (includes TouchPad board) Fan/heat sink assembly (includes replacement thermal material) ● For use with AMD processor models ● For use with Intel processor models USB board TouchPad button board Memory module - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 27
WiFi and Bluetooth 2.1+EDR combo adapter (BT3.0+HS ready) 602992-001 ● Ralink RT5390 802.11b/g/n 1x1 WiFi adapter 630703-001 Base enclosure 620606-001 Battery ● 6-cell Li-ion, 2.20-Ah, 47-Wh ● 6-cell Li-ion, 2.55-Ah, 55-Wh 593553-001 593554-001 Plastics Kit ● Memory module compartment cover - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 28
Display assembly components Item (1) (2) (3) Description Display bezel ● Presario CQ56 with webcam and microphone modules ● Presario CQ56 with microphone module only ● HP G56 with webcam and microphone modules ● HP G56 with microphone module only Display inverter Display panel 39.6-cm (15.6-in) HD - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 29
cable, wireless antenna module with cable, and webcam cable) ● For use with LED display panels ● For use with CCFL display panels Display back cover (includes logo): ● For use with HP G56 computer models with LED displays ● For use with Presario CQ56 computer models with LED displays ● For use - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 30
Plastics Kit Item Description Plastics Kit (1) Hard drive cover (includes captive screws) (2) Memory module compartment cover (includes captive screw) Spare part number 595200-001 22 Chapter 3 Illustrated parts catalog - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 31
Mass storage devices Item (1) (2) Description Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW SuperMulti Double-Layer Drive with LightScribe Hard drive ● 500-GB, 5400-rpm 9.5-mm, 6.35-cm (2.5-in) ● 320-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) ● 250-GB, 7200-rpm 9.5-mm, 6.35-cm - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 32
AC adapter for use in all countries and regions except India ● 65-W, 3-pin Smart AC adapter for use only in India Power cord, AC, 3 wire, black, 1.83-m ● For use in Argentina ● For use in Australia ● For use in Denmark ● For use in Europe ● For use in India ● For use in Israel - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 33
-001 595197-001 595198-001 595199-001 595199-031 595199-041 595199-051 595199-061 595199-071 595199-121 595199-131 595199-141 Battery, 6-cell, 2.2-Ah, 47-Wh Battery, 6-cell, 2.55-Ah, 55-Wh Broadcom 4313 802.11b/g/n 1x1 WiFi adapter (AMD only) AMD Athlon II P320 processor (2.1 GHz, 1-MB L2 cache - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 34
display cable, wireless antenna module with cable, and webcam cable) Screw Kit TouchPad button board with cable ) Power connector (includes cable) RTC battery Ralink RT3090BC4 802.11b/g/n 1x1 WiFi WiFi adapter Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 35
) HD CCFL BrightView display assembly with webcam and microphone for HP G56 computer Display bezel for use with Presario CQ56 with microphone module only Display bezel for use with Presario CQ56 with webcam and microphone modules Display bezel for use with HP G56 with microphone module only Display - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 36
(Intel) PCA UMA system board (AMD) Intel Celeron T3500 processor (2.1 GHz) Webcam module (select models only) 320-GB, 7200-rpm 9.5-mm, 6.35-cm Ralink RT5390 802.11b/g/n 1x1 WiFi adapter Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems (AMD) AMD Athlon II N370 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 37
replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 screwdriver Service considerations Before disassembly or assembly procedures, review and adhere to all service only at the points designated in the maintenance instructions. Preliminary replacement requirements 29 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 38
When servicing the and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 39
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Preliminary replacement requirements 31 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 40
and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures and Styrofoam. ● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ● - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 41
straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages replacement requirements 33 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 42
that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When you order identifier you need to locate documents, drivers, and support for your computer. 34 Chapter 4 Removal and - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 43
Computer feet Description Rubber Kit (includes computer feet) Spare part number 600849-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures 35 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 44
and lift it out of the computer (3). To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place. 36 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 45
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36) Remove the hard drive: 1. Position the computer upside down, with the front 2.5×5.0 screws (1) that secure the hard drive to the computer. Component replacement procedures 37 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 46
of the hard drive compartment. 6. Disconnect the hard drive cable from the system board (3) and remove the hard drive from the computer (4). 7. To replace the hard drive bracket, remove the four Phillips 3.0×3.5 screws (1) that secure the hard drive bracket to the hard drive. 8. Grasp the attached - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 47
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36). b. Hard drive (see Hard drive on page 37). Remove the optical drive: 1. Position the computer upside down, with the - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 48
2. Remove the optical drive screw. 3. Insert a thin tool, such as a screwdriver (1), into the release access slot in the hard drive bay, and press against the back of the optical drive. 40 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 49
4. Grasp the drive (2) and remove it from the optical drive bay. Reverse this procedure to reassemble and install the optical drive. Component replacement procedures 41 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 50
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). Remove the WLAN module: 1. Position the computer upside down, with the front the Plastics Kit, spare part number 595200-001. 42 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 51
from the computer.) 6. Remove the WLAN module (4) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 52
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). Remove the memory module: 1. Position the computer upside down, with the front up on the cover to release the tabs. 44 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 53
angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Component replacement procedures 45 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 54
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36). b. Remove the memory module compartment cover (see WLAN module on page 42 ) 46 Chapter 4 Removal and - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 55
. 5. Release the tabs along the left (1) and right (2) edges of the keyboard using a thin, flat-bladed screwdriver. 6. Lift the rear edge of the keyboard (3). Component replacement procedures 47 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 56
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. 48 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 57
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36). b. Hard drive cover (see Hard drive on page 37). c. WLAN module (see toward you. 4. Open the computer as far as possible. Component replacement procedures 49 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 58
TouchPad button ZIF connector (4). 7. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure. 50 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 59
8. Remove the top cover (2). NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part. Reverse this procedure to install the top cover. Component replacement procedures 51 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 60
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36) b. Hard drive cover (see Hard drive on page 37) c. WLAN module (see assembly down (3) toward the TouchPad. 52 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 61
6. Remove the speaker assembly by sliding the left edge (4) from beneath the bracket in the top cover. Reverse this procedure to install the speaker assembly. Component replacement procedures 53 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 62
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36). b. Hard drive (see Hard drive on page 37) c. WLAN module (see WLAN procedure to install the power button board. 54 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 63
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36). b. Hard drive (see Hard drive on page 37) c. WLAN module (see Reverse this procedure to install the TouchPad button board. Component replacement procedures 55 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 64
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (seeBattery on page 36). b. Hard drive (see Hard drive on page 37) c. WLAN module (see in the Cable Kit, spare part number 595201-001 56 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 65
Reverse this procedure to install the USB board. Component replacement procedures 57 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 66
then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36) b. Hard drive (see Hard drive on page 37) c. 3. Lift the power connector (2) from the clips built into the base enclosure. Reverse this procedure to install the power connector. - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 67
HP G56 computer 620590-001 39.6-cm (15.6-in) HD LED BrightView display assembly with webcam and microphone for Presario CQ56 the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36) b. Hard drive cover (see Hard drive on page replacement procedures 59 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 68
the routing channel leading to the display hinge (4). 5. Disconnect the webcam cable (select models only) (5) from the system board and release it from Failure to support the display assembly can result in damage to the assembly and other components. 6. Remove the four black Phillips 2.5×6.5 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 69
620592-001 (for Presario CQ 56 models with microphone module only), 620595-001 (for HP G56 models with webcam and microphone modules), and (620594-001 for HP G56 models with microphone module only). Reverse this procedure to install the display bezel. 11. To replace the webcam module (select models - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 70
number 626656-001. Reverse this procedure to install the webcam module. 13. To replace the display inverter, disconnect the cables (1) on both sides inverter is available using spare part number 616467-001. 15. To replace the display hinge covers, remove the Phillips 2.5×4.0 screw (1) that secures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 71
The display hinge covers are available using spare part number 600650-001. Reverse this procedure to install the display hinge covers. 17. To replace the display panel, remove the eight Phillips 2.5 x 4.0 screws (1) that secure the display panel to the display enclosure. 18. Remove the display panel - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 72
The display panel brackets are available using spare part number 595195-001. Reverse this procedure to install the display panel brackets. 21. To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release the adhesive material from the display cover (2). 22. Lift up - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 73
24. To replace the webcam cable, release the adhesive tabs (3) from the display cover and lift up on the webcam cable (4). Reverse this procedure to install the microphone and webcam cables. Component replacement procedures 65 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 74
the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● RTC battery (see RTC battery on page 69) ● Memory modules (see Memory module on page 44) ● WLAN module (see WLAN module on page 42) ● Fan/heat - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 75
Power connector cable (see Power connector on page 58) ● USB board cable (see USB board on page 56) 1. Position the computer upright with the right side toward you. 2. To remove the optical drive cable, the computer. 5. Lift the right edge (2) of the system board. Component replacement procedures 67 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 76
6. Pull the system board (3) away from the base enclosure at an angle. The AMD system board is shown below. The Intel system board is shown below. Reverse this procedure to install the system board. 68 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 77
removing the RTC battery: 1. Shut AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36) b. Hard drive (see Hard drive on page System board on page 66) Remove the RTC battery: 1. Position the system board upside down. 2. Use a sharp, non-conductive - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 78
3. Lift the battery (2) out of the computer. Reverse this procedure to install the RTC battery. 70 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 79
(includes replacement thermal material) for use with UMA systems (AMD) 630722-001 Fan/heat sink assembly (includes replacement thermal unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36) b. Hard drive (see Hard drive on page 37) - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 80
only to computer models equipped with the Intel processor. 5. Position the system board right-side up, with the front toward you. 72 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 81
the surface of the fan/heat sink assembly (1) and (3), and the processor (2) and Northbridge chip (4) each time the fan/heat sink assembly is removed. Component replacement procedures 73 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 82
fan/heat sink assembly, system board, and processor spare part kits. Reverse this procedure to install the fan/heat sink assembly. 74 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 83
NOTE: The processor spare part kits include replacement thermal material. Description Spare part number Intel unplugging the AC adapter from the computer. 4. Remove the following components: a. Remove the battery (see Battery on page 36) b. Hard drive (see Hard drive on page 37) c. WLAN module - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 84
Remove the processor: 1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. 2. Lift the processor (2) straight up and remove it. when you install the processor. Reverse this procedure to install the processor. 76 Chapter 4 Removal and replacement procedures - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 85
by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower-left corner of the screen, press the esc key. 2. When the Startup Menu appears, press the f10 key. Using Setup Utility Changing the language of Setup Utility The following procedure - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 86
effect immediately. Navigating and selecting in Setup Utility Setup Utility does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a for Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu displays, press the - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 87
the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the f10 key. - or - Open Setup Utility by turning on the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu appears, press the f10 key. - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 88
of the Setup Utility menu items listed in this chapter might not be supported by the computer. Main menu Select System information To do this ● View View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 89
Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 90
6 Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) 24.7 cm (9.7 in) 37.4 cm (14.7 in) - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 91
Character display Total power consumption Viewing angle 21.0 cm (8.27 in) 35.9 cm (14.1 in) 39.6 cm (15.6) Up to 16.8 million 300:1 (typical) 200 nits (typical) 0.259 × 0.259 mm 1280 × 800; HD: 1366 × 768 RGB vertical stripe LED or CCFL 80 × 25 4.0 W ±40° horizontal, +120/-40° vertical (typical - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 92
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 84 Chapter 6 Specifications - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 93
DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 94
recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery are used to start up (boot) the computer and repair the operating system in case of system instability or failure. - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 95
of external optical drive attached to your computer. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ● When backing up to discs, number each disc before inserting it into the external optical - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 96
(purchased separately)" section in this guide. 3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press f8 before the Windows operating system loads. 4. Select Startup Repair. 5. Follow the on-screen instructions. NOTE: For additional information on - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 97
a Windows 7 operating system DVD (purchased separately)" section in this guide. 3. If the HP Recovery partition is listed, restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 4. Press f11 while the "Press for - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 98
recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually > for recovery" message is displayed on the screen. 3. Follow the on-screen instructions. 90 Chapter 7 Backup and - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 99
evaluation in the country or region where the power cord set will be used. ● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region's power system. ● The appliance coupler must meet the mechanical - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 100
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 101
battery in general household waste. Follow the local laws and regulations in your area for computer battery them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the .eiae.org. This section provides disassembly instructions for the display assembly. The display - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 102
screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3). 94 Chapter 9 Recycling - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 103
4. Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 104
8. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame. 9. Remove the display panel frame (2) from the display panel. 10. Remove the screws (1) that secure the backlight cover to the display panel. 11. Lift the top edge of the backlight - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 105
14. Remove the backlight cables (1) from the clip (2) in the display panel. 15. Turn the display panel upside down. 16. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 106
17. Remove the backlight from the backlight frame. 18. Disconnect the display cable (1) from the LCD panel. 19. Remove the screws (2) that secure the LCD panel to the display rear panel. 20. Release the LCD panel (3) from the display rear panel. 21. Release the tape (4) that secures the LCD panel to - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 107
22. Remove the LCD panel. 23. Recycle the LCD panel and backlight. Display 99 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 108
part number 20, 61 boot options 81 boot order 81 100 Index button sound 81 buttons power 7 TouchPad 5 C Cable Kit contents 24 spare part number 24 cables, service considerations 30 camera module removal 62 spare part number 62 camera, product description 3 caps lock light, identifying 6 changing - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 109
boot recovery 88 hard drive self test 81 headphone jack, identifying 10 Hinge/Bracket Kit, spare part numbers 21 I integrated webcam light, identifying 11 integrated webcam language support 81 latch, battery release 13 lights caps lock 6 drive 10 optical drive 9 power 6, 9 TouchPad 5 webcam 11 - Compaq Presario CQ56-200 | Compaq Presario CQ56 Notebook PC and HP G56 Notebook - Page 110
name 1 security 4 serviceability 4 wireless 3 product name 1 R recovery 87 recovery partition 88 removal/replacement preliminaries 29 procedures 34 18, 56 USB port, identifying 9, 10 using Setup Utility 77 V vents, identifying 10, 13 VGA port 10 Virtualization Technology 81 W webcam module,
Compaq Presario CQ56 Notebook
PC and HP G56 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.