Compaq Presario CQ62-100 Notebook PC User Guide - Windows 7

Compaq Presario CQ62-100 - Notebook PC Manual

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  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 2
    under license. Microsoft and Windows are U.S. registered trademarks of HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: January 2010 Document Part Number: 593731-001 Product notice This user guide describes features that are common to most models
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    the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do
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    iv Safety warning notice
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    the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN wireless devices (select models only 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect
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    multimedia software from a disc 38 Audio ...39 Connecting external audio devices 40 Checking your audio functions 40 Video ...40 Connecting an HDMI device (select models only 41 Configuring audio for HDMI (select models only 42 Optical drive ...43 Webcam (select models only) ...43 Webcam tips
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    Disable Hibernation and Sleep 57 Step 3: Discharge the battery 58 Step 4: Fully recharge the battery 58 Step 5: Reenable Hibernation and Sleep 59 Conserving battery power 59 Storing a battery ...59 Disposing of a used battery 60 Replacing the battery ...60 Shutting down the computer ...61 vii
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    73 Obtaining the latest HP device drivers 74 Obtaining the latest Windows device drivers 75 Using external drives ...76 Improving hard drive performance ...77 Using Disk Defragmenter 77 Using Disk Cleanup ...77 Replacing the hard drive ...78 7 External devices and external media cards Using a USB
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    Software updates Updating the BIOS ...101 Determining the BIOS version 101 Downloading a BIOS update 102 Updating programs and drivers ...103 Appendix C Backup and recovery Creating recovery discs ...105 Backing up your information ...106 Using Windows Backup and Restore 107 Using system restore
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    When to create restore points 108 Create a system restore point 108 Restore to a previous date and time 108 Performing a recovery ...109 Recovering from the recovery discs 109 Recovering from the dedicated recovery partition (select models only 109 Index ...110 x
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    also add hardware or modify device configurations using Device Manager. NOTE: Windows® includes the User Account Control feature to improve the security of your as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying
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    off. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Press the left side of the TouchPad button to the right button on an external mouse. *This table describes factory settings. To view and change pointing device preferences, select Start
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    light (3) Power light (4) Wireless light Description ● Off: TouchPad is enabled. ● Amber: TouchPad is disabled. On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such
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    briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for *This table describes factory settings. For information about changing factory settings, press f1 to open Help and Support. 4 Chapter 1 Features
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    your default e-mail client. Launches CyberLink PowerDVD. Launches your default web browser. Sends the currently-active document to the default Windows Start menu. Displays a shortcut menu for items where the cursor is positioned. Executes frequently-used system actions. Refer to Using the keyboard
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    light (2) USB port (3) RJ-11 (modem) jack (select models only) (4) AC adapter light (5) Power connector (6) Security cable slot Description Blinking: The optical drive is being accessed. Connects an optional USB device. Connects a modem cable. ● Blinking white: The computer is in sleep mode. ● On
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    powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is in use. Components
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    Bottom components Component (1) Battery bay (2) Vents (4) (3) Battery release latch (4) Memory module compartment (5) Hard drive bay Description Holds the battery. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent
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    only) Description Records sound. Records audio and video and captures still photographs. On: The webcam is in use. Wireless antennas Your computer model has two antennas that send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features
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    Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country. Components 11
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    a service technician to determine what components and parts are needed. ◦ The warranty information describes the duration of the warranty period for this product. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the
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    wireless router or a wireless access point. ● Bluetooth® device (select models only)-Creates a personal area network (PAN) to connect to other with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. NOTE
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    HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off. Wired network (connected) Indicates that one or more network drivers devices are off. Because the wireless devices are enabled at the factory, you can use the wireless action key (f12) to turn on
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    . 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. Click Close. For more information, refer to the Wireless Assistant software Help: 1. Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center. 2. Click the Help button
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    wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions. ● A home or small of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a
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    . New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If any suspicious items. Firewalls are available in many varieties, both software and hardware. Some networks use a combination of both types.
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    list of options is displayed. You can choose to manually search for and connect to a network or to guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support within range of another WLAN, Windows attempts to connect to that network
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    models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does
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    computer models only. problem, be sure that device drivers software, running utilities, or changing Windows settings. Refer to Help and Support driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support
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    and then click Troubleshoot problems. Windows resets your network device hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then enter your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions
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    Click a network, and then click Remove. Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart
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    . Connecting a modem cable WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable (included with select models only) or telephone cable into the RJ-45 (network) jack. To connect a modem cable: 1. Plug the modem cable into the modem jack (1) on the
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    only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 1. Plug the modem
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    settings. 3. Click the Dialing Rules tab. 4. Click New. The New Location window is displayed. 5. In the Location name box, enter a name such as or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.) 7. Enter the area code models only) 25
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    If you experience modem connection problems when using the computer outside of the country in which line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents
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    3 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer that the TouchPad is turned off. Moves the pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on
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    . Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad as described in the following sections. To
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    Pinching (select models only) Pinching allows you to zoom in or out on items such fingers apart on the TouchPad, and then pull the fingers together to decrease an object's size. Rotating (select models only) Rotating allows you to rotate items such as photos and pages. To rotate, anchor your thumb on
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    , which provides information about your Windows operating system and computer, answers to questions, tutorials, and updates to your computer. Help and Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures
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    is connected to the computer, pressing this key alternates the screen image from the computer display to the monitor display to hold f10 to increase speaker volume incrementally. Press f11 to mute or restore speaker sound. Press f12 to turn the wireless feature on or off. devices and keyboard
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    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric
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    . Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening recording your own audio ● Integrated webcam that allows you to record audio and video ● Preinstalled multimedia software that allows you to play and
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    microphone (2) Webcam (select models only) (3) Webcam light (select models only) webcam is in use. Decreases speaker sound. Increases speaker sound. Mutes and restores speaker sound. Two integrated speakers produce sound. Produces sound when connected to optional powered stereo speakers, headphones
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    using the following controls: ● Action keys: ◦ Press f11 to mute or restore speaker sound. ◦ Press and hold f9 to decrease speaker sound incrementally. ◦ Press and hold f10 to increase speaker sound incrementally. ● Windows volume control: a. Click the Speakers icon in the notification area, at the
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    the media activity functions The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical drive. Using the media activity action keys When an audio CD, DVD, or BD is not playing, press f6 (2) to play the disc. When an audio
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    the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: For details about using software included with the computer, refer to the software manufacturer's instructions, which may be provided
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    microphone. ● Download music from the Internet. ● Create multimedia presentations using audio and images. ● Transmit sound and images with instant messaging programs. ● Stream radio programs (select models only) or receive FM radio signals. ● Create or "burn" audio CDs. Audio 39
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    Notices. To connect external devices such as external speakers, headphone, or a microphone, refer to the information provided with the Programs > Accessories > Sound Recorder. 2. Click Start Recording and speak into the microphone. Save the file to your desktop. 3. Open Windows Media Player
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    only) Select computer models include an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer can support one HDMI device connected
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    Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at
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    , refer to Optical drive on page 63. Webcam (select models only) Your computer may include an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture and share video. Preinstalled CyberLink YouCam software provides new features that expand the
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    properties You can adjust webcam properties using the Properties dialog box, which is accessible from various tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker. ● Backlight Comp-Compensates in cases where a
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    Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the
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    display. ● Press a key on the keyboard or a button on the remote control. Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on both battery
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    conserve power or maximize performance. You can change power plan settings or create your own power plan. Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. - or - Select Start > Control Panel > System and Security > Power Options
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    3. Change the settings as needed. 4. To change additional settings, click Change advanced power settings, and then make your changes. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. Select Start >
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    provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● the computer battery while you are onboard aircraft. ● When you are charging or calibrating a battery ● When you are installing or modifying system software ●
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    Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from
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    a flat surface. c. Slide the battery release latch (1) to release the battery. d. Pivot the battery (2) upward and remove the battery from the computer (3). 2. Connect the be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Using external AC power 51
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    care and storage to maximize battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learning Center > HP Power and Battery Learning Center. Using Battery Check Battery Check, a part of the Total Care
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    of information, initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: 1. Close the display. 2. Turn the computer upside down on a flat surface. 3. Insert the battery into the battery bay (1) , and then rotate it downward until it is seated
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    light turns off. NOTE: If the computer is on while the battery is charging, the battery meter in the notification area may show 100 percent charge before the battery is fully charged. ● Allow the battery to discharge below 5 percent of a full charge through normal use before charging it. ● If the
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    or charged. ● Store the battery in a cool, dry location. Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set
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    level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC
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    . 2. Under the current power plan, click Change plan settings. 3. Record the Turn off the display settings listed in the On battery column so that you can reset them after the calibration. 4. Change the Turn off the display settings to Never. 5. Click Change advanced power settings. 6. Click the
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    during the discharge process: ◦ The monitor will not turn off automatically. ◦ Hard drive speed will not decrease automatically when the computer is idle. ◦ System-initiated Hibernation will not occur. To discharge a battery: 1. Unplug the computer from its external power source, but do not turn
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    disable, or remove any external media cards that you are not using. ● Use the f2 and f3 action keys to adjust screen brightness as needed. ● If you remove the battery and store it separately. To prolong the charge of a stored battery, place it in a cool, dry place. NOTE: A stored battery should be
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    you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery when the storage
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    computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an computer with the power button, the recommended procedure is to use the Windows Shut down command. To shut down the computer: NOTE: If the
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    external hard drive must be connected to a USB port on the computer, not to a USB port on an external device such as a hub. Do not enter information using the keyboard or move the computer while the optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is
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    : ● DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support ● LightScribe Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL
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    DVD discs. If your optical drive is a Blu-ray Disc ROM Drive, it can also read Blu-ray discs. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs
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    software, and data backup purposes. DVDs and BDs are the same form factor as CDs but have a much higher storage capacity. NOTE: The optical drive on your computer may not support Transporting work files ● Making weekly backups of hard drive files ● Updating photos, video, audio, and data continuously
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    DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and add a designer label to the outside of the disc. Blu-ray
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    use the media content. NOTE: For best results, be sure that your AC adapter is plugged into an external power source while playing a BD. Optical drive 67
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    for all media and devices check box is selected. 3. Click Choose a default, and then select one of the available options for each media type listed software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the arrow next to DVD/CD-ROM drives
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    your hard drive to the destination disc. Do not use the computer keyboard or move the computer while the computer is writing to a disc. The write process is sensitive to vibration. NOTE: For details about using software included with the computer, refer to the software manufacturer's instructions
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    Windows Explorer, and then navigate to the folder where the source files are stored. 6. Open the folder, and then drag the files to the drive that contains the blank disc. 7. Initiate the burning process as directed by the program you have selected. For specific instructions, refer to the software
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    , tilt the disc carefully as you remove it. 3. Close the disc tray, and then place the disc in a protective case. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. The optical disc tray does not open for removal of a CD, DVD
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    disc does not play automatically 1. Click Start > Default Programs > Change AutoPlay Settings. 2. Confirm that the automatically when it is inserted into the optical drive. A DVD movie stops, skips, or of the computer desktop, and then select Screen resolution. 2. Select Advanced Settings > Monitor
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    and then select Screen resolution. b. guide, go to Start > Help and Support. hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. A DVD playing in Windows drivers you want to delete. Troubleshooting drive and device driver problems 73
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    the problem, you may need to update your drivers using the procedures in the following sections. Obtaining the latest HP device drivers 1. Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads
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    Update: 1. Click Start > All Programs > Windows Update. NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Troubleshooting drive and device driver problems
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    disk drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect
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    the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Cleanup: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Follow the on-screen instructions. Improving hard drive performance
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    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the
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    9. Remove the hard drive screws. 10. Pull the hard drive tab up (3), disconnect the hard drive cable from the motherboard (4), and then lift the hard drive away from the computer. Replacing the hard drive 79
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    To install a hard drive: 1. Connect the hard drive cable to the motherboard (4), insert the hard drive into the hard drive bay (1), and then press down on the hard drive tab (2) to ensure that the drive is firmly seated. 2. Replace the hard drive screws. 3. Align the tabs (1) on the hard drive cover
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    5. Tighten the hard drive cover screws (3). 6. Replace the battery. 7. Turn the computer right-side up. 8. Reconnect power to the computer. 9. Reconnect any external devices. Replacing the hard drive 81
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 92
    keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 93
    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 94
    computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) Inserting a digital card CAUTION: To avoid damaging the digital card or the computer, do not
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 95
    . Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 96
    8 Adding or replacing a memory module The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 97
    away from the computer. 9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 98
    module compartment cover with the notch on the computer. 12. Close the cover (2). 13. Tighten the memory module compartment screws (3). 14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. 88 Chapter 8 Adding
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 99
    for service, remove all password settings. Computer risk Security feature Unauthorized use of the computer Power-on password Computer viruses Norton Internet Security software Unauthorized access to data ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 100
    information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 101
    . Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility by turning on or restarting
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 102
    key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility by turning on or restarting the key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 103
    purchasing extended update service are provided within the program. To view and access Norton Internet Security, select Start > All Programs > Norton Internet Security. For more information about computer viruses, enter viruses in the Search box in Help and Support. Using firewall software When you
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 104
    your computer. Use the update link at Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing an optional
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 105
    (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - 1. Open Setup Utility by turning on or restarting the
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 106
    for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility by turning on or and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● (BIOS)
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 107
    for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility by turning on or default settings go into effect when the computer restarts. NOTE: Your password, security, and language settings are not changed when you restore the factory default
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 108
    Changes, and then press enter. After either choice, the computer restarts in Windows. Setup Utility menus The menu tables in this section provide an overview of information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu Select
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 109
    adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 110
    txt, which contains information regarding installing and troubleshooting the file. To update the software, follow these steps: 1. Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 111
    available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 112
    or cord. To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download. 3. At
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 113
    To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Open your web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, enter your computer model number in the
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 114
    system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 115
    restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place. The software the HP Web site. NOTE: The external hard drive must
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 116
    : To copy only the active window, press alt+prt sc. To copy the entire screen, press prt sc. 3. Open a word processing document, and then select Edit > Paste. 4. Save the document. ● You can back up your information to an optional external hard drive, a network drive, or discs. ● When backing up
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 117
    Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows includes the User Account Control feature such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Backing
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 118
    , you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 119
    these discs to recover your operating system and software. On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start button or f11. This restores the computer to its factory condition. To restore the system from the partition, follow these
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 120
    58 removing 53 replacing 60 storing 59 battery bay, identifying 8 Battery Check 52 battery power 52 battery release latch 53 battery release latch, identifying 8 battery temperature 59 battery, identifying 11 bays battery 8 hard drive 8 BD copying 69 playing 66 removing 71 BIOS, updating 101 Blu-ray
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 121
    Windows logo 5 L labels Bluetooth 12 Microsoft Certificate of Authenticity 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch, battery release 8 lights caps lock 3 optical drive 6 power 3, 6 TouchPad 2 TouchPad off indicator 28 webcam
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 122
    68 regulatory information modem approval label 12 wireless certification labels 12 restore points 108 restoring default settings 97 RJ-11 (modem) jack, identifying 6 RJ-45 (network) jack, identifying 7 S secondary hard drive self test 99 security features 89 passwords 90 security cable 94 security
  • Compaq Presario CQ62-100 | Notebook PC User Guide - Windows 7 - Page 123
    label 12 wireless certification labels 12 troubleshooting disc burning 73 disc play 72 drive and device driver problems 71 DVD movie play 72 external display 73 HP device drivers 74 modem 26 optical disc tray 71 Windows device drivers 75 wireless connection problems 20 turning off the computer 61
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Notebook PC User Guide