Compaq Presario CQ62-400 Notebook Essentials - Windows 7
Compaq Presario CQ62-400 - Notebook PC Manual
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- Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 1
Notebook Essentials - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 2
001 User Guides HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides are available on the Web. Windows Users Looking - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 3
or for requesting a full refund of the PC, please contact your local point of sale (the seller). Contacting Customer Support If the information provided in your User Guide or Learning Center does not address your questions, you can contact HP Customer Support at: www.hp.com/go/contactHP Here - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 4
the start menu on your PC and/or in the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited Warranty in the box is not provided in printed format, you may request a printed copy from www.hp.com/go/orderdocuments or write to: North America: Hewlett Packard, MS POD, - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 5
and installing software 11 Updating the software installed on the computer 11 Turning off the computer 12 Chapter 3: Troubleshooting Troubleshooting resources 13 Quick troubleshooting 13 The computer is unable to start up 13 The computer screen is blank 14 Software is functioning abnormally - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 6
discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 7
about the Windows® operating system, Help and Support includes these topics: ■ Information about the computer, such as model and serial number, installed software, hardware components, and specifications ■ How to help safeguard the computer ■ How to get the best performance from the battery ■ How to - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 8
. ✎ Windows® includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2 Notebook - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 9
first time, it is recommended that you create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability. For information on how to create - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 10
system and software updated. Many software updates contain security enhancements. ■ Use a firewall. Firewall software monitors incoming . ■ During an electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord. regions. 4 Notebook Essentials - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 11
and regulatory information, and for battery disposal information, refer to the Regulatory, Safety and Environmental Notices. To access the notices, click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with some models. Notebook Essentials 5 - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 12
and software features vary depending on computer model and your location. Choosing the type of Internet access available The computer supports 2 Windows Connect to the Internet wizard (available in all locations) Using Internet Services & Offers If the Internet Services & Offers utility is supported - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 13
desktop folder named Online Services. » To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the instructions on the screen. Using the Windows Connect to the Internet wizard You can use the Windows Connect to the Internet wizard - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 14
Internet service purchased from an Internet service provider speed Internet service If you already have high-speed Internet service (DSL service, follow these steps: 1. Contact a local ISP to purchase high-speed Internet service and and test the Internet service. 2. Your ISP will give you a - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 15
on the computer and use your Internet connection without your knowledge. For more information on securing your wireless network, refer to the Wireless guide in Help and Support. The Windows operating system also provides tools to help you set up your wireless network for the first time. To use the - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 16
the RJ-45 (network) jack. 1. Plug the cable into the jack 1 on the computer. 2. Plug the other end of the cable into a wall jack 2. 10 Notebook Essentials - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 17
then click Recovery Manager. 2. Follow the on-screen instructions. ■ Software on disc. To install software from a disc, follow these steps: 1. Insert the disc into your optical drive. 2. When the installation wizard opens, follow the on-screen instructions. ✎ Restart the computer if you are prompted - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 18
: Ä CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ■ Press ctrl+alt+delete. Then, in the lower-right corner of the screen, click the Shut down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 19
, other tools, like Help and Support, can help you fix a problem when the computer is offline. Quick troubleshooting The computer is unable to start provided with the computer or one approved by HP for this computer. ■ If the computer is running on battery power or is plugged into an external power - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 20
to display the image on the computer screen. To transfer the image to the computer screen, press fn+f4. On most models, when an optional external display, such as If the computer is turned on but not responding to software or keyboard commands, try the following emergency shutdown procedures, in the - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 21
only on a hard, flat surface. Do not allow another hard surface, such as fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan Troubleshoot problems, and then follow the on-screen instructions Support. Notebook Essentials 15 - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 22
- Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 23
restore points ■ Recovering a program or driver ■ Performing a full system recovery Creating recovery discs ✎ HP recommends that you create recovery discs to be sure that you can restore your system to its original factory Recovery Manager software. ■ drive screen instructions. Notebook Essentials 17 - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 24
copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. Open a word-processing document, click Edit, and then click Paste. d. Save the document. ■ You can back up your information to an optional external hard drive, a network drive, or discs. ■ When backing - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 25
on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. ✎ Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 26
up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can 3. Click the System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. 20 Notebook Essentials - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 27
system and software. ✎ Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager. For more information on these built-in repair features, click Start, and then click Help and Support. ✎ Recovery Manager - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 28
Appendix A: Backup and recovery Recovering using the partition on the hard drive On some models, you can perform a recovery from the partition on the hard drive from either the Start button or f11. This restores the computer to its factory condition. ✎ If your computer includes an SSD, you may not - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 29
, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer is capable of accepting DC power within the following specifications. Operating the system regulatory label on the bottom of the computer. Notebook Essentials 23 - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 30
- Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 31
and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 32
cards, such as digital cards and ExpressCards. Ä To reduce the risk of damage to the computer, damage to a drive, or loss of information, remove the media from a drive before removing the drive from a drive the battery pack and store it separately. ■ If you are shipping the computer or a drive, use - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 33
specifications 23 antivirus software 3 B backing up 18 backing up customized window, toolbar, and menu bar settings 18 backup suggestions 18 blank screen, troubleshooting 14 broadband Internet access 6 C cables and cords modem 6 power 26 cleaning the display 25 cleaning the keyboard 25 cleaning the - Compaq Presario CQ62-400 | Notebook Essentials - Windows 7 - Page 34
13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems 15 turning off the computer 12 U unresponsive computer, troubleshooting 14 user guides documentation 1 using system restore 20 V vents 14 vents, precautions 5, 15 viruses 3 W Windows Backup and Restore 19
Notebook Essentials