Compaq Presario F500 Compaq Presario F500 and G6000 Notebook PC - Maintenance
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- Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 1
Compaq Presario F500 Notebook PC and HP G6000 Notebook PC Maintenance and Service Guide - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 2
Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: June 2007 Document Part - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 3
the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 4
iv Safety warning notice - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 5
components ...7 Left-side components ...8 Bottom components ...9 3 Illustrated parts catalog Serial number location ...10 Computer major components 11 Display Unknown user password 26 Component replacement procedures 28 Serial number ...28 Battery ...29 Hard drive ...30 Computer feet ...32 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 6
specifications 68 Hard drive specifications ...69 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive and DVD-RW and CD-RW Combo Drive specifications ...70 System DMA specifications ...71 System interrupt specifications 72 System I/O address specifications 73 System memory map specifications - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 7
and drivers 93 Reinstalling preinstalled programs and drivers 94 Reinstalling programs from discs 94 Performing a recovery 94 Recovering from the recovery discs 95 Recovering from the partition on the hard drive 95 Deleting the recovery partition on the hard drive 95 Updating reinstalled - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 8
viii - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 9
1 Product description Category Product Name Processors Chipset Graphics Panels Memory Description Compaq Presario F500 Notebook PC HP G6000 Notebook PC AMD Turion™ 64 Mobile Technology processors ● TL-58 (1.9-GHz, 1-GB L2 cache) ● TL-56 (1.8-GHz, 1-GB L2 cache) ● TL-52 (1.6-GHz, 1-MB L2 cache) ● - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 10
Modem Ethernet Wireless Ports Description ● 512-MB total system memory (512 MB × 1) ● 256-MB total system memory (256 MB x 1) ● Supports all 9.5-mm, SATA, 2.5-inch hard drives ● Parallel ATA ● 120-GB, 5400-rpm ● 100-GB, 5400-rpm ● 80-GB, 5400-rpm ● 12.7-mm tray load, fixed ● Parallel ATA ● DVD-RW - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 11
plug with ground pin, supports 2-pin DC connector) Security Security cable slot Operating system Preinstalled: ● Windows Vista™ Premium ● Windows Vista Home Basic ● Free DOS Serviceability End-user replaceable parts: ● AC adapter ● Battery (system) ● Hard drive ● Memory module ● WLAN module - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 12
TouchPad vertical scroll zone Function ● Blue: TouchPad is enabled. ● Amber: TouchPad is disabled. Moves the pointer and selects or activates items on the screen. Allows you to scroll left or right. Function like the left and right buttons on an external mouse. Enables/disables the TouchPad. Allows - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 13
lock light. Can be used like the keys on an external numeric keypad. Move the cursor around the screen. Displays a shortcut menu for items beneath the pointer. Displays the Windows® Start menu. Executes frequently used system functions when pressed in combination with a function key or the esc key - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 14
the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. (3) Drive light Blinks when the hard drive or optical drive is being accessed. (4) Wireless switch Turns the wireless feature on or off - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 15
Right-side components Item Component (1) Optical drive (2) USB port (select models only) (3) Power connector (4) Security cable slot Function Reads an optical disc. Connects an optional USB device. Connects an AC adapter. Attaches an optional security cable to the computer. NOTE: The security - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 16
-45 (network) jack (4) RJ-11 (modem) jack (5) USB ports (select models only) Function Connects an optional S-Video device, such as a television, VCR, camcorder, overhead projector, or video capture card. Connects an external VGA monitor or projector. Connects a network cable. Connects a modem cable - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 17
compartment (5) Vents (5) (6) Hard drive bay Function Holds the battery. Releases the battery from the battery bay. Reads an optical disc. Contains the memory module slots, the WLAN module slot, and the RTC battery. NOTE: To prevent an unresponsive system, use only a wireless module authorized for - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 18
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. 10 Chapter 3 Illustrated parts catalog - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 19
Computer major components Computer major components 11 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 20
Sempron 3400+ (1.8-GHz, 256-KB L2 cache) Plastics Kit (8a) Hard drive cover (includes one rubber foot and 2 captive screws, secured by C-clips) (8b) Memory module compartment cover (includes 3 captive screws, secured by C-clips) Spare part number 444896-002 442889-001 443153-001 442887-DH1 442887 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 21
feet, not illustrated) 431431-001 (13) Hard drives (all 5400-rpm, include hard drive bracket and hard drive connector) 120-GB 442882-001 100-GB 444003-001 80-GB 442881-001 (14) 6-cell, 2.20-Ah battery 441425-001 (15) Optical drives (include bezel) DVD±RW and CD-RW Super Multi Double - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 22
Ite Description m ** For use with F550-F579, G6000 models Spare part number 14 Chapter 3 Illustrated parts catalog - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 23
-001 442877-001 431398-001 442878-001 Display enclosure (includes wireless antenna transceivers and cables), for defeatured models 442878-002 Display Cable Kit for Compaq models (not illustrated) 433287-001 Display Logo Kit, F500-F549 models (not illustrated) 442892-001* Display Logo Kit, F550 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 24
Plastics Kit Item Description Plastics Kit (1) Hard drive cover (includes 2 captive screws, secured by C-clips) (2) Memory module compartment cover (includes 2 captive screws, secured by C-clips) Spare part number 442891-001 16 Chapter 3 Illustrated parts catalog - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 25
Multi Double-Layer Combo Drive DVD-RW and CD-RW Combo Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ** For use with F550-F579, G6000 models Miscellaneous parts Description 65-watt AC adapter Analog TV tuner Backpack Carrying case Composite S-Video and audio input cable - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 26
Description Headset HP Remote Control HP Remote Control II Plus RF cable RF input adapter cable TV tuner remote control USB PM2.0×5.0 captive screw ● Phillips PM2.0×4.0 screw ● Phillips PM2.0×3.0 screw Spare part number 371693-001 407313-001 435743-001 408485-001 407940-001 408479-001 408483 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 27
part number listing Spare part -001 Description USB travel mouse USB digital drive Wired headset with volume control Power cord Power cord for use in India 65-watt AC adapter Backpack 802.11b/g WLAN module for use in HP Remote Control Composite S-Video and audio input cable RF input adapter cable - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 28
cables) for models F500-F549 Display enclosure (includes wireless antenna transceivers and cables) for models F550-F579, G6000 512-GB memory module (PC2-5300, 667-GHz, 1 DIMM) 80-GB, 5400-rpm hard drive 120-GB, 5400-rpm hard drive DVD-RW and CD-RW Combo Drive 20 Chapter 3 Illustrated parts catalog - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 29
and LED board cable) Base enclosure (includes wireless switch and 4 computer feet) Plastics Kit Logo Kit for models F500-F549 Logo Kit for models F550-F570, G6000 Power button board (includes power button board cable) 1024-MB memory module (PC2-4200, 533-MHz, 1 DIMM) 100-GB, 5400-rpm hard drive 15 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 30
the work area to prevent damage. Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. 22 Chapter 4 Removal and replacement procedures - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 31
parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Drive handling CAUTION: Drives are drives from any height onto any surface. After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag. Avoid exposing a hard drive - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 32
have occurred. An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V 24 Chapter 4 Removal and replacement procedures - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 33
parts from charges. Workstation guidelines Follow these grounding workstation guidelines: ● Cover the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 34
Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 35
on page 29). 5. Remove the real-time clock (RTC) battery (see RTC battery on page 34). 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the computer. Do not reinsert any batteries at this time. 9. Turn on the computer. All passwords and - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 36
the computer. Make special note of each screw and standoff size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. 28 Chapter 4 Removal and - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 37
2.20-Ah battery Spare part number 441425- battery: 1. Turn the computer upside down on a flat surface. 2. Slide the battery release latch (1) to release the battery. 3. Pivot the battery (2) upward and remove it from the computer. Reverse this procedure to install the battery. Component replacement - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 38
hard drive cover (2) and swing it to left. 4. Remove the hard drive cover. NOTE: The hard drive cover is included in the Plastics Kit, spare part number 442891-001. 5. Use the Mylar tab (1) to lift the hard drive until it disconnects it from the system board. 30 Chapter 4 Removal and replacement - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 39
remove the hard drive bracket and connector, remove the six Phillips PM3.0×3.0 screws (1) that secure the bracket to the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Component replacement procedures - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 40
part number 431431-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations shown below. Memory Spare part number 443489-001 450610-001** 428879-001 445975-001 Before removing the memory module, battery (see Battery on page 29). Remove the memory - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 41
it to the right. 4. Remove the memory module compartment cover. NOTE: The memory module compartment cover is included in the Plastics Kit, spare part number 442891-001. 5. Spread the retaining tabs (1) on each side of the memory module socket to release the memory module. (The edge of the module - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 42
the memory module compartment cover (see Memory module on page 32). Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. 2. Remove the RTC battery (2). NOTE: The RTC battery is secured to the computer by 2-sided tape. All replacement RTC battery spare part kits - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 43
part with F500-F549 Battery on page 29). 5. Remove the memory module compartment cover (see Memory module on page 32). Remove the WLAN module: 1. Position the computer with the front toward you. 2. Disconnect the WLAN antenna cables (1) from the WLAN module. NOTE: The black replacement procedures 35 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 44
drive NOTE: All optical drive spare part kits include an optical drive bezel. Description DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD-RW and CD-RW Combo Drive DVD the power cord. 4. Remove the battery (see Battery on page 29). Remove the optical drive: 1. Position the computer with the - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 45
4. Use the media tray frame to slide the optical drive (3) out of the computer. 5. Remove the optical drive. 6. If it is necessary to replace the optical drive bracket, position the optical drive with the bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 46
includes display convertible hinge base cover) Spare part number 442889-001 Before removing the switch connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 29). Remove the switch cover: 1. Turn the computer Chapter 4 Removal and replacement procedures - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 47
edge of the switch cover and swing it forward until it rests on the keyboard. 6. Release the ZIF connector (1) to which the LED board cable is attached and disconnect the cable (2). 7. Remove the switch cover. Reverse this procedure to install the switch cover. Component replacement procedures 39 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 48
United States Spare part number 442887-171 442887-071 442887-AB1 442887-281 442887-141 442887-031 442887-001 Before removing the keyboard, follow these . 4. Remove the battery (see Battery on page 29). 5. Remove the switch cover (see Switch cover on page 38). Remove the keyboard: 1. Position the - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 49
keyboard (3) up and forward until it rests on the palm rest. 8. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. 9. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 50
board (includes power button board cable) Spare part number 443153-001 Before removing the power button Remove the battery (see Battery on page 29). 5. Remove the following components: a. Switch cover (see Switch cover on page 38) b. Keyboard (see Keyboard on 4 Removal and replacement procedures - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 51
5. Remove the power button board (3). Reverse this procedure to install the power button board. Component replacement procedures 43 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 52
Battery on page 29). 5. Remove the memory module compartment cover (see Memory module on page 32). 6. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 35). 7. Remove the following components: a. Switch cover (see Switch cover on page 38) b. Keyboard (see Keyboard - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 53
4. Remove the display assembly (2). 5. If it is necessary to replace any of the display assembly internal components, remove the eight rubber screw covers The display bezel rubber screw covers are included in the Display Screw Kit, spare part number 431400-001. Component replacement procedures 45 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 54
the bezel disengages from the display enclosure. 8. Remove the display bezel (3). NOTE: The display bezel is available using spare part number 453525-001. 9. If it is necessary to replace the display inverter, release the inverter (1) from the display enclosure as far as the display panel cable and - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 55
(3) from the inverter. NOTE: The display inverter is available using spare part number 431391-001. 11. Remove the display inverter. 12. If it (2) from the display enclosure. NOTE: The display panel is available using spare part number 442877-002. 14. If it necessary to remove the display hinges, - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 56
antenna cables (4) from the display enclosure. NOTE: The wireless antennae are included with the display enclosure and are also available using spare part number 431398-001. Reverse this procedure to reassemble and install the display assembly. 48 Chapter 4 Removal and replacement procedures - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 57
battery (see Battery on page 29). 5. Remove the following components: a. Hard drive (see Hard drive on page 30) b. Memory module compartment cover (see Memory module on page 32) c. Optical drive (see Optical drive on page 36) d. Switch cover (see Switch cover on page 38) e. Keyboard (see Keyboard - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 58
the front toward you. 5. Release and disconnect the following ZIF cables from the system board: (1) Power button board cable (2) TouchPad cable 50 Chapter 4 Removal and replacement procedures - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 59
to install the top cover. Audio board Description Audio board (includes audio board cable) Spare part number 431444-001 Before removing the audio board, follow these steps: 1. Shut down the computer connected to the computer. 3. Disconnect the power cord. Component replacement procedures 51 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 60
battery (see Battery on page 29). 5. Remove the following components: a. Hard drive (see Hard drive on page 30) b. Memory module compartment cover (see Memory module on page 32) c. Optical drive (see Optical drive on page 36) d. Switch cover (see Switch cover on page 38) e. Keyboard (see Keyboard - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 61
includes USB/power connector board) Spare part number 431445-001 Before removing the USB battery (see Battery on page 29). 5. Remove the following components: a. Hard drive (see Hard drive on page 30) b. Optical drive (see Optical drive on page 36) c. Keyboard (see Keyboard replacement procedures 53 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 62
3. Disconnect the USB board cable (3) and the power connector cable (4) from the USB/power connector board. Reverse this procedure to install the USB/power connector board. 54 Chapter 4 Removal and replacement procedures - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 63
the power cord. 4. Remove the battery (see Battery on page 29). 5. Remove the following components: a. Hard drive (see Hard drive on page 30) b. Optical drive (see Optical drive on page 36) c. Switch cover (see Switch cover on page 38) d. Keyboard (see Keyboard on page 40) e. Display assembly - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 64
that secure the system board to the base enclosure. 3. Use the optical drive connector (1) to lift the right side of the system board (2) until it away from the top cover at an angle. 5. If it is necessary to replace the USB/power connector board cable or the audio board cable, turn the system board - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 65
6. Disconnect the USB/power connector board cable (1) and the audio board cable (2) from the system board. Reverse this procedure to install the system board. Component replacement procedures 57 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 66
battery (see Battery on page 29). 5. Remove the following components: a. Hard drive (see Hard drive on page 30) b. Memory module compartment cover (see Memory module on page 32) c. Optical drive (see Optical drive on page 36) d. Switch cover (see Switch cover on page 38) e. Keyboard (see Keyboard - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 67
the fan/heat sink assembly is reinstalled. Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits. Reverse this procedure to install the fan/heat sink assembly. Component - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 68
battery (see Battery on page 29). 5. Remove the following components: a. Hard drive (see Hard drive on page 30) b. Memory module compartment cover (see Memory module on page 32) c. Optical drive (see Optical drive on page 36) d. Switch cover (see Switch cover on page 38) e. Keyboard (see Keyboard - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 69
should be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement procedures 61 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 70
indication of component replacement or printed wiring board modification may void any warranty or exchange allowances. Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 71
Utility, press f10 and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows. Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 72
the lower-left corner of the screen. 2. Select Exit > Load Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences. The " to boot - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 73
following procedures: ◦ Press f10, and then follow the instructions on the screen. - or - ◦ If the Setup Utility menus are items listed in this section may not be supported by your computer. Main menu Select System information the processor, memory size, system BIOS, and keyboard controller version - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 74
Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ ATAPI CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Enable/disable the Quick Launch Button tapping sound. Select the amount of video memory - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 75
to rear) Weight (with optical drive, hard drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating (14 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 76
Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.4-inch, WXGA BrightView display specifications - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 77
5400 rpm 5400 rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Consult technical support for details. Hard drive specifications 69 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 78
Mixed Mode CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 79
DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned System DMA specifications 71 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 80
interrupt specifications Hardware IRQ System function IRQ0 IRQ1 System timer Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ4 COM1 IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ12 Synaptics - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 81
Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 System Function (shipping configuration) Unused DMA controller no. 2 Unused Coprocessor busy clear/reset Unused Unused - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 82
Unused Unused Reserved serial port Unused Infrared port Unused Unused Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 83
00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS System memory map specifications 75 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 84
the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 431433-001, and the Display Screw Kit, spare part number 431400-001. 76 Chapter 7 Screw listing - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 85
Phillips PM2.0×5.0 captive screw Color Black Quantity 5 Length 5.0 mm Thread 2.0 mm Head width 5.0 mm Where used: (1) Two screws (secured by C-clips) that secure the hard drive cover to the computer (2) Three screws (secured by C-clips) that secure the memory module compartment cover to the - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 86
Phillips PM3.0×3.0 screw Color Silver Quantity 6 Length 3.0 mm Thread 3.0 mm Head width 5.0 mm Where used: 6 screws that secure the hard drive bracket to the hard drive 78 Chapter 7 Screw listing - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 87
Phillips PM2.0×3.0 screw Color Black Quantity 9 Length 3.0 mm Thread 2.0 mm Where used: 2 screws that secure the WLAN module to the computer Head width 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Phillips PM2.0×3.0 screw 79 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 88
Where used: One screw that secures the power button board to the computer Where used: 4 screws that secure the display hinges to the display panel 80 Chapter 7 Screw listing - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 89
Phillips PM2.5×7.0 screw Color Black Quantity 25 Length 7.0 mm Thread 2.5 mm Where used: (1) One screw that secures the optical drive to the computer (2) Three screws that secure the keyboard to the computer Head width 5.0 mm Where used: 4 screws that secure the display assembly to the - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 90
Where used: 8 screws that secure the display bezel to the display assembly Where used: 9 screws that secure the top cover to the computer 82 Chapter 7 Screw listing - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 91
Phillips PM2.5×10.0 screw Color Black Quantity 2 Length 10.0 mm Thread 2.5 mm Where used: 2 screws that secure the switch cover to the computer Head width 5.0 mm Phillips PM2.5×10.0 screw 83 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 92
Phillips PM2.5×5.0 Screw Color Silver Quantity 19 Length 5.0 mm Thread 2.5 mm Where used: (1) One screw that secures the switch cover to the computer (2) Six screws that secure the top cover to the base enclosure Head Width 5.0 mm Where used: 6 screws that secure the display panel to the - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 93
Where used: 2 screws that secure the top cover to the base enclosure Where used: (1) Two screws that secure the audio board to the base enclosure (2) Two screws that secure the USB/power connector board to the base enclosure Phillips PM2.5×5.0 Screw 85 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 94
Phillips PM2.0×4.0 Screw Color Silver Quantity 2 Length 4.0 mm Thread 2.0 mm Head width 5.0 mm Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure 86 Chapter 7 Screw listing - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 95
Phillips PM2.5×4.0 screw Color Silver Quantity 5 Length 4.0 mm Thread 2.5 mm Where used: 3 screws that secure the top cover to the base enclosure Head width 5.0 mm Where used: 2 screws that secure the system board to the base enclosure Phillips PM2.5×4.0 screw 87 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 96
Hex HM5.0×7.0 Standoff Color Silver Quantity 2 Length 7.0 mm Thread 2.5 mm Head width 5.0 mm 88 Chapter 7 Screw listing - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 97
Phillips PM2.0×6.0 screw Color Black Quantity 2 Length 6.0 mm Thread 2.0 mm Where used: 2 screws that secure the top cover to the base enclosure Head width 5.0 mm Phillips PM2.0×6.0 screw 89 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 98
Phillips PM2.5×5.0 captive screw Color Silver Quantity 5 Length 5.0 mm Thread 2.5 mm Head width 5.0 mm Where used: 5 screws that secure the fan/heat sink assembly to the system board 90 Chapter 7 Screw listing - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 99
are used to start up (boot) your computer and restore the driver (Recovery Manager software feature). This feature helps you reinstall a program or driver works from a dedicated recovery partition on the hard drive window, toolbar, or menu bar by taking a screen shot of your settings. The screen - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 100
copy the entire screen, press fn+prt sc. c. Open a word-processing document, and then select Edit> Paste. Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 101
operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step. 3. Click Recovery disc creation, and then click Next. 4. Follow the on-screen instructions. Reinstalling software programs and drivers If a program or driver preinstalled at the - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 102
the optical drive. 2. When the installation wizard opens, follow the installation instructions on the screen. 3. works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 103
personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the partition on the hard drive You can perform a recovery from the partition on the hard drive from either the Start button or f11. To restore the - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 104
the operating system and other software provided on your computer: ▲ Select Start > Help and Support. To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program. 96 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 105
9 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) 97 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 106
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 98 Chapter 9 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 107
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 99 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 108
-out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 100 Chapter 9 Connector pin - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 109
of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ● All power cord sets must be approved by an minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region's power system. ● The appliance coupler must - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 110
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 Korea EK 4 The - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 111
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Battery 103 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 112
exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 113
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 114
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 115
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it forward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 107 - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 116
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 117
18. Slide the backlight out of the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 118
number 13, 21 battery location 9 removal 29 spare part number 13, 20, 29 battery light 6 battery release latch 9 bezel illustrated 15 spare part number 15 boot options 66 boot order 66 bottom components 9 button sound 66 C Cable Kit, spare part number 13 cables, service considerations 23 caps lock - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 119
5 num lock 5 Windows applications 5 Windows logo 5 L language support 63, 66 left-side components 8 lights battery 6 drive 6 power 6 wireless 6 Logo Kit, spare part number 21 M Main menu 65 mass storage devices, spare part numbers 17 memory map specifications 75 memory module product description - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 120
2 display panel 1 Ethernet 2 graphics 1 hard drives 2 keyboard 3 memory module 1 modem module 2 operating system 3 optical drives 2 pointing devices 3 ports 2 power requirements 3 processors 1 product name 1 security 3 serviceability 3 wireless 2 product name 1 R recovery discs 93 recovery partition - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 121
digital drive, spare part number 19 USB infrared emitter, spare part number 19 USB/power connector board removal 53 spare part number 13, 20, 53 V vents 9 video memory 66 W Windows applications key 5 Windows logo key 5 wireless antenna removal 48 spare part number 20, 48 wireless light 6 wireless - Compaq Presario F500 | Compaq Presario F500 and G6000 Notebook PC - Maintenance - Page 122
Compaq Presario F500 Notebook PC and HP
G6000 Notebook PC
Maintenance and Service Guide