Compaq Presario M2100 HP Pavilion zd2000 Series and Compaq Presario M2000 Seri
Compaq Presario M2100 - Notebook PC Manual
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- Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 1
in this Maintenance and Service Guide apply to HP Pavilion ze2000 Notebook PC and Compaq Presario M2000 Notebook PC models equipped with AMD processors. Document Part Number: 393680-001 July 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 2
-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Pavilion ze2000 Notebook PC Compaq Presario M2000 Notebook PC - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 3
1.3 Power Management 1-5 1.4 External Components 1-6 1.5 Design Overview 1-32 2 Troubleshooting 2.1 Computer Setup 2-1 2.2 Troubleshooting Flowcharts 2-7 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Computer Major Components 3-2 3.3 Miscellaneous Plastics Kit 3-14 3.4 Mass - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 4
Preparing the Computer for Disassembly 5-5 5.4 Hard Drive 5-6 5.5 Computer Feet 5-10 5.6 Optical Drive 5-11 5.7 Memory Module 5-13 5.8 Mini PCI Communications Module 5-16 5.9 Keyboard Cover Pin Assignments B Power Cord Set Requirements C Screw Listing Index iv Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 5
The HP Pavilion ze2000 Notebook PC 1 and the Compaq Presario M2000 Notebook PC 2 offer advanced modularity, AMD Mobile Turion™ and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Pavilion ze2000 and Compaq Presario M2000 with AMD Processors Maintenance and Service Guide 1-1 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 6
hard drive, varying by computer model ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 1.0 GB ■ Microsoft® Windows® XP Home Edition or Windows XP Professional, varying by computer model ■ Full-size Windows keyboard with embedded numeric keypad 1-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 7
Integrated wireless support for Mini PCI IEEE 802.11b/g WLAN device ■ Support for one Type I or II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ Media Reader slot (select models only) ❏ 6-in-1 Memory Reader slot (select models only) Maintenance and Service Guide 1-3 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 8
). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any battery packs at this time. 6. Turn on the computer. All passwords and all CMOS settings have been cleared. 1-4 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 9
power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide 1-5 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 10
Product Description 1.4 External Components The external components on the front of the HP Pavilion ze2000 are shown below and described in Table 1-1. Front Components, HP Pavilion ze2000 1-6 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 11
HP Pavilion ze2000 Component Function Speakers (2) Produce stereo sound. Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth device (select models only), are turned on. Power/standby light ■ On: Computer Service Guide 1-7 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 12
Product Description The external components on the front of the Compaq Presario M2000 are shown below and described in Table 1-2. Front Components, Compaq Presario M2000 1-8 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 13
Components Compaq Presario M2000 Component Function Speakers (2) Produce stereo sound. Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth device (select models only), are turned on. Power/standby light ■ On: Computer is - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 14
Product Description The external components on the right side of the HP Pavilion ze2000 are shown below and described in Table 1-3. Right-Side Components, HP Pavilion ze2000 1-10 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 15
2 3 4 5 6 7 Table 1-3 Right-Side Components HP Pavilion ze2000 Component Function USB ports (1 or 2 depending on the computer model) Connect an optional USB device. 6-in-1 Digital Media Reader slot (select models only) Supports an optional digital memory card. 1394 port (select models only - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 16
Product Description The external components on the right side of the Compaq Presario M2000 are shown below and described in Table 1-4. Right-Side Components, Compaq Presario M2000 1-12 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 17
3 4 5 6 7 Table 1-4 Right-Side Components Compaq Presario M2000 Component Function USB ports (1 or 2 depending on the computer model) Connect optional USB devices. 6-in-1 Digital Media Reader slot (select models only) Supports an optional digital memory card. 1394 port (select models only - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 18
Product Description The external components on the left side of the HP Pavilion ze2000 are shown below and described in Table 1-5. Left-Side Components, HP Pavilion ze2000 1-14 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 19
Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 8 PC Card eject button Ejects an optional PC Card from the PC Card slot. *The computer has only one expansion port. The term expansion port 2 describes the type of expansion port. Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 20
Product Description The external components on the left side of the Compaq Presario M2000 are shown below and described in Table 1-6. Left-Side Components, Compaq Presario M2000 1-16 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 21
Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 8 PC Card eject button Ejects an optional PC Card from the PC Card slot. *The computer has only one expansion port. The term expansion port 2 describes the type of expansion port. Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 22
panel of the HP Pavilion ze2000 are shown below and described in Table 1-7. Rear Panel Components, HP Pavilion ze2000 Item 1 2 Table 1-7 Rear Panel Components HP Pavilion ze2000 Component surface, such as pillows, thick rugs, or clothing, to block airflow. 1-18 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 23
the Compaq Presario M2000 are shown below and described in Table 1-8. Rear Panel Components, Compaq Presario M2000 Item 1 2 Table 1-8 Rear Panel Components Compaq Presario M2000 Component surface, such as pillows, thick rugs, or clothing, to block airflow. Maintenance and Service Guide 1-19 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 24
Product Description The keyboard components on the HP Pavilion ze2000 are shown below and described in Table 1-9. Keyboard Components, HP Pavilion ze2000 1-20 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 25
3 4 5 6 7 8 Table 1-9 Keyboard Components HP Pavilion ze2000 Component Function Function keys (12) , pressing fn+f7 decreases screen brightness. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for . Maintenance and Service Guide 1-21 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 26
Product Description The keyboard components on the Compaq Presario M2000 are shown below and described in Table 1-10. Keyboard Components, Compaq Presario M2000 1-22 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 27
4 5 6 7 8 Table 1-10 Keyboard Components Compaq Presario M2000 Component Function Function keys (12) Perform pressing Fn+F7 decreases screen brightness. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for and Service Guide 1-23 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 28
and described in Table 1-11. Top Components, HP Pavilion ze2000 Item 1 2 3 4 Table 1-11 Top Components HP Pavilion ze2000 Component Function Left and right TouchPad buttons lock is on. Display switch If the computer is closed while on, initiates standby. 1-24 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 29
stopped responding and Windows shutdown procedures cannot be used, press and hold for at least 4 seconds to turn off the computer. Volume down only) On: A digital memory card is being accessed. TouchPad vertical scrolling region Scrolls upward or downward. Maintenance and Service Guide 1-25 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 30
Table 1-12 Top Components Compaq Presario M2000 Component Function Left and right TouchPad buttons Function like the left and right buttons on an external mouse. TouchPad Moves the pointer. Caps lock light On: Caps lock is on. Display switch If the computer is closed while on, initiates - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 31
12 Top Components Compaq Presario M2000 (Continued When the computer is ■ Off, press to turn on the computer. ■ On Windows shutdown procedures cannot be used, press and hold for at least 4 seconds to turn off the computer only) On: A digital memory card is being accessed. TouchPad vertical - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 32
a battery pack. Battery pack release latch Releases a battery pack from the battery bay. Memory module compartment Contains two memory module slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model. 1-28 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 33
Table 1-13 Bottom Components HP Pavilion ze2000 (Continued) airflow. Optical drive Supports an optical disc. Label area Contains the computer serial number and computer functionality. Then contact Customer Care. Hard drive bay Holds the internal hard drive. Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 34
a battery pack. Battery pack release latch Releases a battery pack from the battery bay. Memory module compartment Contains two memory module slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model. 1-30 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 35
1-14 Bottom Components Compaq Presario M2000 (Continued) Component . Optical drive Supports an optical disc. Label area Contains the computer serial number and computer functionality. Then contact Customer Care. Hard drive bay Holds the internal hard drive. Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 36
Display assembly ■ Fan ■ Hard drive ■ Keyboard and TouchPad ■ Memory module ■ Mini PCI communications devices ■ PC Card Ä CAUTION: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance grill located on the left side of the computer. 1-32 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 37
computer restarts the operating system after you exit Computer Setup. ✎ Pointing devices are not supported in Computer Setup; you must use the keyboard to navigate and make selections. The menu tables later in this chapter provide an overview of Computer Setup options. Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 38
screen. ❏ To exit and save all the settings you have entered, use the arrow keys to select Exit > Exit Saving Changes, and then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the computer restarts. 2-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 39
Troubleshooting Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the computer Changes, and then follow the instructions on the screen. When the computer restarts, the factory settings are - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 40
Troubleshooting Selecting from the Main Menu Select System Information Table 2-1 Main Menu To Do This ■ View identification information about the computer. ■ View specification information about the processor, memory and cache size, keyboard controller version, and system BIOS. Selecting from the - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 41
Troubleshooting Selecting from the Advanced Menu Select Video Graphic Mode Dedicated Video Memory Total Video Memory Language Support Boot Order Accessibility Options Embedded WLAN device Embedded Bluetooth device self-test on any hard drive in the system. Maintenance and Service Guide 2-5 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 42
you save are in effect when the computer restarts. Cancel changes entered during the current session. Then exit and restart the computer. Replace configuration settings in Computer Setup with factory default settings. (Identification information is retained.) 2-6 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 43
Flowcharts Overview Flowchart Description 2.1 "Flowchart 2.1-Initial Troubleshooting" 2.2 "Flowchart 2.2-No Power, Part 1" 2.3 "Flowchart 2.3-No Power, Part 2" 2.4 "Flowchart 2.4-No Power, Part Part 3" 2.13 "Flowchart 2.13-No OS Loading, Diskette Drive" Maintenance and Service Guide 2-7 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 44
Troubleshooting Table 2-6 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 "Flowchart 2.14- 2.18-Nonfunctioning Keyboard" 2.19 "Flowchart 2.19-Nonfunctioning Pointing Device" 2.20 "Flowchart 2.20-No Network/Modem Connection" 2-8 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 45
Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y Go to "Flowchart 2.2-No Power, Part 1." N 18-Nonfunctioning Keyboard" or "Flowchart 2.19-Nonfunctioning Pointing Device." Go to "Flowchart 2.20-No Network/Modem Connection." Maintenance and Service Guide 2-9 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 46
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from docking device ? *NOTES 1. On select models, there is a separate reset button. 2. On select models, the computer can be reset using the standby switch and either the lid switch or the main power switch. Go to - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 47
socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another computer, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to "Flowchart 2.4-No Power, Part 3." Done Maintenance and Service Guide 2-11 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 48
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in computer and at power source. Y Power on? N 4." Replace external AC adapter. N Power on? Y Done 2-12 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 49
Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-13 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 50
Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Docking Device Stand-alone or on cable. N Replace the following one at a time. Test after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board N Video OK? Y Try another display. N - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 51
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from "Flowchart 2.6-No Video, Part 1." Remove computer from dock- ing device, if connected. Adjust display brightness. Check Go to "Flowchart 2.8-Nonfunctioning Docking Device (if applicable)." Maintenance and Service Guide 2-15 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 52
computer into dock- ing device. Reset monitor cable connector at docking device. Y Docking device Done operating? Y N Docking device operating? N Done Test replacement docking device with new computer. Remove computer, replace docking device. 2-16 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 53
, go to "Flowchart 2.14-No OS Loading, Optical Drive." No OS loading from network, go to "Flowchart 2.20-No Network/Modem Connection." *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide 2-17 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 54
Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Reseat external hard drive. drive? Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive." Go to "Flowchart 2.17-Nonfunctioning Device." 2-18 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 55
Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from "Flowchart 2.10-No hard drive to boot- able C:\ prompt. Format hard drive and bring to a bootable C:\ prompt. Y Computer booted? N Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Load OS using Operating - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 56
Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N System recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-20 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 57
Troubleshooting Flowchart 2.13-No OS Loading, Diskette Drive OS not computer. Refer to OS loading? Done Section 1.2, "Resetting the N Computer," for instructions. Change boot priority using the Setup utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 58
? Y Done Go to "Flowchart 2.17-Nonfunctioning Device." Y Reset the computer. Booting order correct? N Refer to Section 1.2, "Resetting the Computer," for instructions. Go to "Flowchart 2.17-Nonfunctioning Device." Correct boot order using the Setup utility. 2-22 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 59
in docking device (if applicable)? N Undock N Internal audio? Y Go to "Flowchart 2.16-No Audio, Part 2." Go to "Flowchart 2.16-No Audio, Part 2." Dock computer in replacement docking device. Go to "Flowchart 2.17-Nonfunctioning Device." N Y Audio? Done Maintenance and Service Guide 2-23 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 60
. N Audio? Y Replace audio Y board and speaker connections Audio? Done in computer (if applicable). N Replace the following components individually, retesting after each replacement: ■ Internal speakers. ■ Audio board (if applicable). ■ System board. 2-24 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 61
Troubleshooting Flowchart 2.17-Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Clear CMOS. Reattach device. Close computer Done Maintenance and Service Guide 2-25 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 62
Troubleshooting Flowchart 2.18-Nonfunctioning Keyboard Keyboard not operating prop- erly. Connect computer to good external key- board. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N Keyboard operating properly? Y Replace internal - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 63
Troubleshooting Flowchart 2.19-Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. N External device works? . Y Done Pointing device operating Done properly? N Replace system board. Maintenance and Service Guide 2-27 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 64
and recon- or modem connection working? Done in OS? figure. Y N Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y Network or modem connection working? Done N Replace system board. 2-28 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 65
breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3-1 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 66
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components, HP Pavilion ze2000 3-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 67
wireless capability For use on HP Pavilion ze2000 models without wireless capability 394292-001 394294-001 For use on Compaq Presario M2000 models with wireless capability For use on Compaq Presario M2000 models without wireless capability 394293-001 394295-001 Maintenance and Service Guide 3-3 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 68
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2000 3-4 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 69
Computer Major Components (Continued) Item 3 4 Description LED boards (include cable, not illustrated) For use on HP Pavilion ze2000 models For use on Compaq Presario M2000 models Keyboards For use on HP 394277-101 394277-AB1 394277-281 394277-031 394277-001 Maintenance and Service Guide 3-5 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 70
Illustrated Parts Catalog Computer Major Components, HP Pavilion ze2000 3-6 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 71
Computer Major Components (Continued) Item 5 6 7 8 9 10 Description Top covers (include TouchPad) For use on full-featured HP Pavilion ze2000 models For use on defeatured HP Pavilion ze2000 models For use on full-featured Compaq Presario 001 394300-001 394298-001 Maintenance and Service Guide 3-7 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 72
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2000 3-8 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 73
enclosures For use on HP Pavilion ze2000 models For use on Compaq Presario M2000 models Spare Part Number 394347-001 394259-001 397346-001 394258-001 394257-001 397345-001 394256-001 394255-001 394299-001 394253-001 394252-001 396657-001 394284-001 394285-001 Maintenance and Service Guide 3-9 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 74
Illustrated Parts Catalog Computer Major Components, HP Pavilion ze2000 3-10 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 75
-001 For use on Compaq Presario M2000 models 394287-001 Includes: Hard drive cover (includes 2 captive screws) Mini PCI compartment cover (includes 1 captive screw) Memory module compartment cover (includes 2 captive screws) Not illustrated: PC Card slot space saver Computer feet (4) Mini PCI - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 76
Illustrated Parts Catalog Computer Major Components, HP Pavilion ze2000 3-12 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 77
Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item 19 20 Description Optical drives (include bezel) For use on HP Pavilion ze2000 models: 8X DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Dual Layer Drive For use on Compaq Presario M2000 models: 8X DVD - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 78
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit 3-14 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 79
Plastics Kit For use on HP Pavilion ze2000 models For use on Compaq Presario M2000 models Includes: Hard drive cover Mini PCI compartment cover Memory module compartment cover PC Card slot space saver Computer feet (4) Spare Part Number 394286-001 394287-001 Maintenance and Service Guide 3-15 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 80
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices 3-16 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 81
40 GB Optical drives For use on HP Pavilion ze2000 models: 8X DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Dual Layer Drive For use on Compaq Presario M2000 models: 8X DVD-ROM drive -001 394273-001 394270-001 394272-001 394274-001 364727-001 Maintenance and Service Guide 3-17 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 82
394279-011 394279-021 394279-001 394279-081 394279-031 394279-061 394279-AD1 394279-111 394279-AB1 394279-AA1 375759-001 3-18 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 83
information on screw specifications and usage) For use on HP Pavilion ze2000 models 394288-001 For use on Compaq Presario M2000 models 394289-001 Includes: ■ Phillips PM3.0×4.0 spring-loaded, shoulder screw (includes C-clips) ■ Phillips PM1.5×2.0 screw Maintenance and Service Guide 3-19 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 84
-001 394258-001 394259-001 Description USB travel mouse USB digital drive Wired headset with volume control HP Remote Control All-in-one media cable Audio Y-cable 6-cell, 4.4-AHr battery pack ATI RS480M 64, ML-34 (1.80-GHz) processor (includes thermal pad) 3-20 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 85
on HP Pavilion ze2000 models 24X DVD/CD-RW Combo Drive for use on Compaq Presario M2000 models 8X DVD±RW/R and CD-RW Combo Dual Layer Drive for use on HP Pavilion ze2000 models 8X DVD±RW/R and CD-RW Combo Dual Layer Drive for use on Compaq Presario M2000 models Maintenance and Service Guide 3-21 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 86
Keyboard for use on HP Pavilion ze2000 models in Belgium Keyboard for use on International HP Pavilion ze2000 models Keyboard for use on Compaq Presario M2000 models in the United States Keyboard for use on Compaq Presario M2000 models in the United Kingdom 3-22 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 87
on Compaq Presario M2000 models in Korea Keyboard for use on International Compaq Presario M2000 models 65-watt AC adapter Power cord for use in Canada, French Canada, Latin America, Thailand, and the United States Power cord for use in Australia and New Zealand Maintenance and Service Guide 3-23 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 88
use on Compaq Presario M2000 models Miscellaneous Plastics Kit for use on HP Pavilion ze2000 models Miscellaneous Plastics Kit for use on Compaq Presario M2000 models Screw Kit for use on HP Pavilion ze2000 models Screw Kit for use on Compaq Presario M2000 models 3-24 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 89
cable) LED board for use on Compaq Presario M2000 models (includes cable) USB/S-Video controller board for use on full-featured models Display hinge brackets for use on HP Pavilion ze2000 models Display hinge brackets for use on Compaq Presario M2000 models Maintenance and Service Guide 3-25 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 90
001 397346-001 397791-001 Description Display hinge covers for use on Compaq Presario M2000 models AMD Mobile Turion 64, ML-37 (2.00-GHz) rest of the world USB/S-Video controller board for use on defeatured models PC Card assembly Mobile AMD Sempron 3300+ (2.00-GHz) processor (includes thermal - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 91
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal -includes connector removal tool, loopback plugs, and case utility tool Maintenance and Service Guide 4-1 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 92
. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during flex cables with extreme care; these cables tear easily. 4-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 93
Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before packaging and label the package "FRAGILE: Handle With Care." Maintenance and Service Guide 4-3 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 94
work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy. 4-4 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 95
ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. Maintenance and Service Guide 4-5 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 96
properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■ When using fixtures must directly signals before inserting or removing connectors or test equipment. 4-6 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 97
with ground cords of one megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material-handling packages ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 98
4-2 Static-Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V 4-8 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 99
. There are as many as 66 screws, in 9 different sizes and types, that may need to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for detailed information on screw - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 100
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 101
to disassemble the hard drive Computer Feet 0 Optical Drive 1 Memory Module 2 loosened to remove the memory module compartment cover Mini PCI device to restore computer functionality. Then contact Customer Care. Keyboard Cover 2 LED Board 2 Keyboard 4 Maintenance and Service Guide 5-3 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 102
Controller Board Bluetooth Board System Board # of Screws Removed HP Pavilion ze2000 = 4 Compaq Presario M2000 = 6 HP Pavilion ze2000 = 24 Compaq Presario M2000 = 25 0 0 1 removed, 4 loosened 1 loosened 2 2 1 2 HP Pavilion ze2000 = 3 Compaq Presario M2000 = 4 5-4 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 103
the computer. 3. Disconnect the power cord. Battery Pack Spare Part Number Information 12-cell, 8.8-AHr 6-cell, 4.4-AHr 394275-001 391883-001 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the front panel toward you. Maintenance and Service Guide 5-5 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 104
the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer.) c. Lift the front edge of the battery pack 2 up and swing it back. d. Remove the battery ; includes frame and connector) 394268-001 394267-001 394266-001 5-6 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 105
. d. Remove the hard drive cover. ✎ The hard drive cover is included in the Miscellaneous Plastics Kits, spare part numbers 394286-001 (for use on HP Pavilion ze2000 models) and 394287-001 (for use on Compaq Presario M2000 models). Removing the Hard Drive Cover Maintenance and Service Guide 5-7 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 106
the mylar tab 1 on the right side of the hard drive and lift the right side of the hard drive until it disconnects from the computer. f. Lift the hard drive 2 straight up and remove it from the hard drive bay. Removing the Hard Drive 5-8 Maintenance and - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 107
3 toward you and remove it. Removing the Hard Drive Frame and Connector Reverse the above procedure to reassemble and install the hard drive. Maintenance and Service Guide 5-9 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 108
are included in the Miscellaneous Plastics Kits, spare part numbers 394286-001 (for use on HP Pavilion ze2000 models) and 394287-001 (for use on Compaq Presario M2000 models). The feet attach to the base enclosure as illustrated below. Replacing the Computer Feet 5-10 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 109
CD-RW Combo Dual Layer Drive For use on Compaq Presario M2000 models: 8X DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Dual Layer Drive 394269-001 394271-001 394273-001 394270-001 394272-001 394274-001 1. Prepare the computer for disassembly (Section 5.3). 2. Position the - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 110
Removal and Replacement Procedures 3. Remove the PM2.0×8.0 screw 1 that secures the optical drive to the computer. 4. Insert a thin tool, such as a paper clip 2, into the media tray release hole. Drive Reverse the above procedure to install an optical drive. 5-12 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 111
Removal and Replacement Procedures 5.7 Memory Module Memory Module Spare Part Number Information 512-MB 256-MB 394265-001 394264-001 1. Prepare the computer for disassembly (refer to Section 5.3). Maintenance and Service Guide 5-13 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 112
. ✎ The memory module compartment cover is included in the Miscellaneous Plastics Kits, spare part numbers 394286-001 (for use on HP Pavilion ze2000 models) and 394287-001 (for use on Compaq Presario M2000 models). Removing the Memory Module Compartment Cover 5-14 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 113
from the computer.) 7. Slide the module 2 away from the socket at an angle. ✎ Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module. Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 114
802.11b/g WLAN card for use in the rest of the world 394462-001 394462-002 and 397791-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the memory module compartment cover (Section 5.7). 3. Position the computer with the front toward you. 5-16 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 115
.0×6.0 captive screw 1 that secures the Mini PCI compartment cover to the computer. 5. Lift the rear edge of the Mini PCI compartment cover 2 HP Pavilion ze2000 models) and 394287-001 (for use on Compaq Presario M2000 models). Removing the Mini PCI Compartment Cover Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 116
incorrect installation into the Mini PCI socket. Removing a Mini PCI Communications Module Reverse the above procedure to install a Mini PCI communications module. 5-18 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 117
on Compaq Presario M2000 models without wireless capability (includes wireless button and light) 394292-001 394294-001 394293-001 394295-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer upside down with the rear panel toward you. Maintenance and Service Guide 5-19 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 118
Removal and Replacement Procedures 3. Remove the two PM2.0×8.0 screws that secure the keyboard cover to the computer. Removing the Keyboard Cover Screws 5-20 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 119
tool into the keyboard cover notches behind the f4, f12, and insert keys 1 and lift up until the keyboard cover 2 disengages from the computer. 7. Remove the keyboard cover. Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover. Maintenance and Service Guide 5-21 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 120
5.10 LED Board LED Board Spare Part Number Information For use on HP Pavilion ze2000 models For use on Compaq Presario M2000 models 394301-001 394302-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.9). 5-22 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 121
cable is connected and disconnect the keyboard cable 1 from the system board. 4. Remove the two PM2.0×5.0 screws 2 that secure the LED board to the computer. 5. Remove the LED board 3. Removing the LED Board Reverse the above procedure to install the LED board. Maintenance and Service Guide 5-23 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 122
Keyboard Keyboard Spare Part Number Information For use on HP , and the United States For use on Compaq Presario M2000 models in: Denmark France French Canada International computer for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.9). 5-24 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 123
Removal and Replacement Procedures 3. Remove the three PM2.0×4.0 screws 1 and the PM2.0×8.0 screw 2 that secure the keyboard to the computer. ✎ Compaq Presario M2000 computers use four PM2.0×4.0 screws to secure the keyboard. Removing the Keyboard Screws Maintenance and Service Guide 5-25 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 124
Removal and Replacement Procedures 4. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest. Releasing the Keyboard 5-26 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 125
Procedures 5. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard. Maintenance and Service Guide 5-27 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 126
for use on Compaq Presario M2000 models 394305-001 Display hinge covers 394306-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Memory module compartment cover (Section 5.7) b. Mini PCI compartment cover (Section 5.8) c. Keyboard cover (Section - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 127
the computer upside down with the front panel toward you. 3. Disconnect the two wireless antenna cables from the Mini PCI communications card 1. 4. Remove the cables from the clip 2 in the base enclosure. Disconnecting and Removing the Wireless Antenna Cables Maintenance and Service Guide 5-29 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 128
Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the display. 7. Disconnect the display cable from the system board 1. 8. Remove the wireless antenna cables 2 from the clips in the top cover. Disconnecting the Display Cables 5-30 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 129
on removing the display assembly on Compaq Presario M2000 models. 9. Remove the four PM2.0×6.0 screws 1 that secure the display assembly to the computer. 10. Remove the display assembly 2. Removing the Display Assembly Screws, HP Pavilion ze2000 Models Only Maintenance and Service Guide 5-31 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 130
M2000 models. 11. Remove the six PM2.0×6.0 screws 1 that secure the display assembly to the computer. 12. Remove the display assembly 2. Removing the Display Assembly, Compaq Presario M2000 Models Only Reverse the above procedure to install the display assembly. 5-32 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 131
Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) 2. Position the computer with the front panel toward you. Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 132
removing the base enclosure screws on Compaq Presario M2000 models. 3. Remove the three PM2.0×8.0 screws 1 and the three PM2.0×5.0 screws 2 that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 1, HP Pavilion ze2000 Models Only 5-34 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 133
Removal and Replacement Procedures 4. Turn the computer upside down with the front panel toward you. 5. Remove the five PM2.0×16.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 2, HP Pavilion ze2000 Models Only Maintenance and Service Guide 5-35 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 134
Removal and Replacement Procedures 6. Remove the seven PM2.0×8.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 3, HP Pavilion ze2000 Models Only 5-36 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 135
Removal and Replacement Procedures 7. Remove the six PM2.0×5.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 4, HP Pavilion ze2000 Models Only Maintenance and Service Guide 5-37 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 136
✎ Steps 8 through 11 apply only to Compaq Presario M2000 models. 8. Remove the six PM2.0×8.0 screws 1 and the PM2.0×5.0 screw 2 that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 1, Compaq Presario M2000 Models Only 5-38 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 137
and Replacement Procedures 9. Turn the computer upside down with the front panel toward you. 10. Remove the fifteen PM2.0×8.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 2, Compaq Presario M2000 Models Only Maintenance and Service Guide 5-39 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 138
Removal and Replacement Procedures 11. Remove the three PM2.0×5.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 3, Compaq Presario M2000 Models Only 5-40 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 139
and Compaq Presario M2000 models. 12. Lift the rear edge of the base enclosure 1 until it disengages from the computer. 13. Slide back the base enclosure 2 and remove it. Removing the Base Enclosure Reverse the above procedure to install the base enclosure. Maintenance and Service Guide 5-41 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 140
(Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) 5-42 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 141
Removal and Replacement Procedures 2. Remove the RTC battery from the socket on the system board. Removing the RTC Battery Reverse the above procedure to install the RTC battery. Make sure the battery is installed with the "+" side facing you. Maintenance and Service Guide 5-43 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 142
15 Speaker Assembly Speaker Assembly Spare Part Number Information For use on HP Pavilion ze2000 models For use on Compaq Presario M2000 models 394296-001 394297-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 143
Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remove it from the top cover. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly. Maintenance and Service Guide 5-45 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 144
(Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) 5-46 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 145
fan assembly to the system board. 5. Remove the fan assembly 4. Removing the Fan Assembly Reverse the above procedure to install the fan assembly. Maintenance and Service Guide 5-47 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 146
thermal pad. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 147
should be aligned in the front right corner when you install the processor. Removing the Processor Reverse the above procedure to install a processor. Maintenance and Service Guide 5-49 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 148
394299-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 149
Removal and Replacement Procedures 3. Remove the PM2.0×5.0 screw that secures the battery connector board to the top cover. Removing the Battery Connector Board Screw Maintenance and Service Guide 5-51 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 150
board. 7. Remove the battery connector board 3. Removing the Battery Connector Board Reverse the above procedure to install the the battery connector board. 5-52 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 151
(Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) Maintenance and Service Guide 5-53 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 152
system board. 4. Remove the power connector board 3. Removing the Power Connector Board Reverse the above procedure to install the power connector board. 5-54 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 153
(Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) Maintenance and Service Guide 5-55 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 154
the USB/S-Video controller board. Removing the USB/S-Video Controller Board Reverse the above procedure to install the USB/S-Video controller board. 5-56 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 155
394254-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 156
the USB/S-Video controller board. 5. Remove the Bluetooth board 3. Removing the Bluetooth Board Reverse the above procedure to install the Bluetooth board. 5-58 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 157
for use on defeatured models PC Card assembly 394253-001 replacement system board: ■ Memory modules (Section 5.7) ■ Keyboard cover (Section 5.9) d. LED board (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) g. Base enclosure (Section 5.13) Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 158
the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the TouchPad Cable 5-60 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 159
. See step 6 in this section for information on removing the system board screws on Compaq Presario M2000 models. 5. Remove the three PM2.0×5.0 screws that secure the system board to the top cover. Removing the System Board Screws, HP Pavilion ze2000 Models Only Maintenance and Service Guide 5-61 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 160
Removal and Replacement Procedures ✎ Step 6 applies only to Compaq Presario M2000 models. 6. Remove the four PM2.0×5.0 screws that secure the system board to the top cover. Removing the System Board Screws, Compaq Presario M2000 Models Only 5-62 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 161
the top cover 4 until the audio connectors 5 and LED section 6 of the system board disengage from the top cover. Releasing the System Board Maintenance and Service Guide 5-63 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 162
Removal and Replacement Procedures 10. Slide the system board to the left at an angle and remove it. Removing the System Board Reverse the above procedure to install the system board. 5-64 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 163
Computer Dimensions HP Pavilion ze2000 Height (varies from front to back) 3.01 cm to 3.86 cm 1.19 in to 1.52 in Width Depth 23.46 cm 33.40 cm 9.24 in 13.15 in Compaq Presario cm 13.15 in Weight (varies by configuration) HP Pavilion ze2000 Compaq Presario M2000 2.44 kg 2.39 kg 5.38 lb 5. - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 164
Specifications Table 6-1 Computer (Continued) Temperature Operating Nonoperating 10°C to 35°C -20°C to 60°C 50°F to Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 165
9.0 in 11.8 in 15.0 in 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Edge lit 80 × 25 5.5 W +/-35° horizontal, +15/-35° vertical typical Maintenance and Service Guide 6-3 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 166
Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual capacity is less. †Actual drive specifications may differ slightly. 6-4 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 167
kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C 0.79 in 3.70 in 5.28 in 0.75 lb 41°F to 113°F 32°F to 140°F Maintenance and Service Guide 6-5 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 168
-RW Photo CD (single and multisession) CD-Bridge Write: CD-R and CD-RW 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 6-6 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 169
KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6 seconds Maintenance and Service Guide 6-7 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 170
and multisession) CD-Bridge Write: CD-R and CD-RW DVD-R and DVD-RW 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 6-8 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 171
DVD rate) 5,400 KB/s (1,352 KB/s at 1X DVD rate) 2,700 KB/s (1,352 KB/s at 1X DVD rate) 16.6 MB/s < 15 seconds < 6 seconds Maintenance and Service Guide 6-9 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 172
-R CD-RW Photo CD (single and multisession) CD-Bridge 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 6-10 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 173
KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 10 seconds Stop time < 3 seconds Maintenance and Service Guide 6-11 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 174
Specifications Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Table 6-8 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned 6-12 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 175
EHCI controller-24CD USB UHCI controller-24C4 USB UHCI controller-24C7 Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller *Default configuration ✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. Maintenance and Service Guide 6-13 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 176
802.11b/g WLAN IRQ21 Microsoft ACPI-compliant system IRQ22 Realtek RTL8100CL Family PCI fast Ethernet Controller IRQ23 SDA Standard Compliant SD Host Controller *Default configuration ✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. 6-14 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 177
Embedded Controller System CMOS/real-time clock System board resources Direct memory access controller System board resources Programmable interrupt controller System board resources Direct memory access controller Numeric data processor Secondary IDE Channel Maintenance and Service Guide 6-15 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 178
System board resources System board resources ISAPNP Read Data Port System board resources System board resources System board resources System board resources 6-16 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 179
-0x0000FFFF PCI standard PCI-to-PCI bridge 0x0000FD00-0x0000FDFF Texas Instruments PCIxx21/x515 Cardbus Controller 0x0000FE00-0x0000FEFF Texas Instruments PCIxx21/x515 Cardbus Controller Maintenance and Service Guide 6-17 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 180
Specifications Table 6-11 System Memory Map Memory Map Address (hex) 0xD4100000-0xD41FFFFF 0xD4100000-0xD41FFFFF 0xD8000000-0xDBFFFFFF 0xD8000000-0xDBFFFFFF 0xFAC00000-0xFEBFFFFF Controller ATI SMBus System board System board System board resources System board 6-18 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 181
Specifications Table 6-11 System Memory Map (Continued) Memory Map Address (hex) 0xD4208000-0xD42087FF 0xD4200000-0xD4203FFF 0xD4204000-0xD4205FFF 0xFFEFF000-0xFFEFFFFF SDA Standard Compliant SD Host Controller SDA Standard Compliant SD Host Controller Maintenance and Service Guide 6-19 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 182
Specifications Table 6-11 System Memory Map (Continued) Memory Map Address (hex) 0xD4209400-0xD42094FF 0xD4003400-0xD40034FF 0xD4003800-0xD40038FF 0xFEC00000-0xFEC00FFF 0xFEE00000-0xFEE00FFF Texas Instruments PCIxx21/x515 Cardbus Controller System board PCI bus 6-20 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 183
A Connector Pin Assignments Table A-1 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground Maintenance and Service Guide A-1 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 184
Connector Pin Assignments Table A-2 RJ-45 (Network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused A-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 185
Connector Pin Assignments Table A-3 S-Video-Out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground Pin Signal 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Maintenance and Service Guide A-3 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 186
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock A-4 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 187
Connector Pin Assignments Table A-5 RJ-11 (Modem) Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Maintenance and Service Guide A-5 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 188
Connector Pin Assignments Table A-6 Audio-In (Microphone) Pin Signal 1 Audio signal in 2 Audio signal in Pin Signal 3 Ground Table A-7 Audio-Out (Headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel Pin Signal 3 Ground A-6 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 189
it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 190
the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. B-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 191
or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. Maintenance and Service Guide B-3 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 192
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. B-4 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 193
information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kits, spare part numbers 394288-001 (for use on HP Pavilion ze2000 models) and 394289-001 (for use on Compaq Presario M2000 models). Maintenance and Service Guide C-1 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 194
(screws are captured on the cover by C clips; documented in Section 5.7) 3 One screw that secures the Mini PCI compartment cover to the computer (screw is captured on the cover by C clips; documented in Section 5.8) Phillips PM2.0×6.0 Captive Screw Locations C-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 195
Screw Listing Table C-2 Phillips PM3.0×4.0 Screw Head mm Color Qty. Length Thread Width Silver 4 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM3.0×4.0 Screw Locations Maintenance and Service Guide C-3 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 196
C-3 Phillips PM2.0×6.0 Screw Head mm Color Qty. Length Thread Width Black 10 6.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly on the HP Pavilion ze2000 (documented in Section 5.12) Phillips PM2.0×6.0 Screw Locations C-4 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 197
PM2.0×6.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 10 6.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the display assembly on the Compaq Presario M2000 (documented in Section 5.12) Phillips PM2.0×6.0 Screw Locations Maintenance and Service Guide C-5 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 198
Screw Listing Table C-4 Phillips PM2.0×8.0 Screw Head mm Color Qty. Length Thread Width Black 35 8.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.6) Phillips PM2.0×8.0 Screw Location C-6 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 199
Listing Table C-4 Phillips PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 35 8.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the keyboard cover to the computer (documented in Section 5.9) Phillips PM2.0×8.0 Screw Locations Maintenance and Service Guide C-7 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 200
2 Table C-4 Phillips PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 35 8.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the keyboard to the HP Pavilion ze2000 (documented in Section 5.11) Phillips PM2.0×8.0 Screw Location C-8 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 201
PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 35 8.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the base enclosure to the computer on the HP Pavilion ze2000 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations Maintenance and Service Guide C-9 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 202
PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 35 8.0 mm 2.0 mm 4.5 mm Where used: 7 screws that secure the base enclosure to the computer on the HP Pavilion ze2000 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations C-10 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 203
PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 35 8.0 mm 2.0 mm 4.5 mm Where used: 6 screws that secure the base enclosure on the Compaq Presario M2000 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations Maintenance and Service Guide C-11 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 204
.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 35 8.0 mm 2.0 mm 4.5 mm Where used: 15 screws that secure the base enclosure on the Compaq Presario M2000 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations C-12 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 205
Screw Listing Table C-5 Phillips PM2.0×5.0 Screw Head mm Color Qty. Length Thread Width Silver 28 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the LED board to the computer (documented in Section 5.10) Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide C-13 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 206
Listing Table C-5 Phillips PM2.0×5.0 Screw (Continued) mm Color Qty. Length Thread Silver 28 5.0 mm 2.0 mm Where used: 3 screws that secure the base enclosure to the HP Pavilion ze2000 (documented in Section 5.13) Head Width 4.5 mm Phillips PM2.0×5.0 Screw Locations C-14 Maintenance and - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 207
C-5 Phillips PM2.0×5.0 Screw (Continued) mm Color Qty. Length Thread Silver 28 5.0 mm 2.0 mm Where used: 6 screws that secure the base enclosure to the HP Pavilion ze2000 (documented in Section 5.13) Head Width 4.5 mm Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide C-15 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 208
.0×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 28 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the base enclosure to the Compaq Presario M2000 (documented in Section 5.13) Phillips PM2.0×5.0 Screw Location C-16 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 209
PM2.0×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 28 5.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the base enclosure on the Compaq Presario M2000 (documented in Section 5.13) Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide C-17 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 210
(documented in Section 5.18) 3 Two screws that secure the power connector board to the computer (documented in Section 5.19) 4 One screw that secures the USB/S-Video controller board to the computer (documented in Section 5.20) Phillips PM2.0×5.0 Screw Locations C-18 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 211
(Continued) Head mm Color Qty. Length Thread Width Silver 28 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the battery connector board to the computer (documented in Section 5.18) Phillips PM2.0×5.0 Screw Location Maintenance and Service Guide C-19 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 212
PM2.0×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 28 5.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the system board on the HP Pavilion ze2000 (documented in Section 5.22) Phillips PM2.0×5.0 Screw Locations C-20 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 213
PM2.0×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 28 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system board on the Compaq Presario M2000 (documented in Section 5.22) Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide C-21 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 214
Screw Listing Table C-6 Phillips PM2.0×4.0 Screw Head mm Color Qty. Length Thread Width Black 7 4.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the keyboard to the HP Pavilion ze2000 (documented in Section 5.11) Phillips PM2.0×4.0 Screw Locations C-22 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 215
Table C-6 Phillips PM2.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 7 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the keyboard to the Compaq Presario M2000 (documented in Section 5.11) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide C-23 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 216
PM2.0×16.0 Screw Head mm Color Qty. Length Thread Width Black 5 16.0 mm 2.0 mm 4.5 mm Where used: 5 screws that secure the base enclosure on the HP Pavilion ze2000 (documented in Section 5.13) Phillips PM2.0×16.0 Screw Locations C-24 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 217
-Loaded Shoulder Screw Head mm Color Qty. Length Thread Width Silver 4 9.0 mm 1.5 mm 6.0 mm Where used: 4 screws that secure the fan assembly to the computer (documented in Section 5.17) Phillips PM1.5×9.0 Captive Spring-Loaded Shoulder Screw Locations Maintenance and Service Guide C-25 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 218
Screw Listing Table C-9 Phillips PM1.5×3.5 Screw Head mm Color Qty. Length Thread Width Silver 2 3.5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth board to the computer (documented in Section 5.21) Phillips PM1.5×3.5 Screw Locations C-26 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 219
part number 3-18, 3-20 arrow keys 1-21, 1-23 audio troubleshooting 2-23 audio Y-cable, spare part number 3-19 audio-in jack service considerations 4-2 caps lock key 1-21, 1-23 caps lock light 1-24, 1-26 components bottom 1-28, 1-30 front 1-6, 1-8 keyboard 1-20, 1-22 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 220
, troubleshooting 2-16 drives, preventing damage 4-3 DVD/CD-RW Combo Drive OS loading problems 2-22 problems 2-22 precautions 4-3 removal 5-11 spare part number 3-13, 3-17, 3-21, 5-11 specifications 6-8 DVD-ROM drive OS loading problems 2-22 precautions 4-3 Index-2 Maintenance and Service Guide - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 221
feet illustrated 3-14 locations 5-10 flowcharts, troubleshooting no audio 2-23, 2-24 no nonfunctioning docking device 2-16 nonfunctioning keyboard 2-26 nonfunctioning pointing device 2- and methods 4-7 H hard drive OS loading problems 2-18 precautions 4-3 removal 5-6, 5-7 spare Service Guide Index-3 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 222
keyboard removal 5-24 spare part numbers 3-5, 3-22, 3-23, 5-24 troubleshooting 2-26 keyboard components 1-20, 1-22 keyboard memory map specifications 6-18 memory module removal 5-13 spare part numbers 3-11, 3-21, 5-13 memory module compartment 1-28, 1-30 memory A-5 modem, troubleshooting 2-28 monitor - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 223
device, troubleshooting 2-16, 2-25 notebook specifications 6-1 num lock key 1-21, 1-23 num lock light 1-25, 1-27 O optical drive location 1-11, 1-13, 1-29, 1-31 OS loading problems 2-22 1-17 pin assignments A-5 RJ-45 jack location 1-15, 1-17 pin assignments A-2 Maintenance and Service Guide Index-5 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 224
ROM drive 6-10 hard drive 6-4 I/O addresses 6-15 interrupts 6-13 memory map 6-18 notebook 6-1 static shielding materials 4-8 S-Video-out jack location 1-11, 1-13 1-27 transporting precautions 4-5 troubleshooting audio 2-23 Computer Setup 2-2 docking device 2-16 flowcharts 2-7 keyboard 2-26 modem 2-28 - Compaq Presario M2100 | HP Pavilion zd2000 Series and Compaq Presario M2000 Seri - Page 225
5-55 spare part numbers 3-7, 3-25, 3-26, 5-55 V video troubleshooting 2-14 volume buttons 1-25, 1-27 W Windows applications key 1-21, 1-23 Windows logo key 1-21, 1-23 wireless button 1-25, 1-27 wireless light 1-7, 1-9, 1-25, 1-27 workstation precautions 4-6 Maintenance and Service Guide Index-7
Maintenance and Service
Guide
HP Pavilion ze2000 Notebook PC
Compaq Presario M2000 Notebook PC
Document Part Number: 393680-001
July 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
✎
The information and procedures included in this
Maintenance
and Service Guide
apply to HP Pavilion ze2000 Notebook PC
and Compaq Presario M2000 Notebook PC models equipped
with AMD processors.