Compaq Presario M2500 HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No
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- Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 1
Maintenance and Service Guide HP Pavilion ze2300 Notebook PC Compaq Presario M2300 Notebook PC Document Part Number: 383111-002 November 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 2
an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Pavilion ze2300 Notebook PC Compaq Presario M2300 Notebook PC Second Edition November 2005 First Edition February 2005 Document Part Number: 383111-002 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 3
Resetting the Computer 1-4 1.3 Power Management 1-5 1.4 External Components 1-6 1.5 Design Overview 1-32 2 Troubleshooting 2.1 Computer Setup 2-1 Accessing from the Tools Menu 2-5 Selecting from the Advanced Menu 2-6 2.2 Troubleshooting Flowcharts 2-7 Maintenance and Service Guide iii - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 4
4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Packaging and Transporting Precautions 4-5 4.6 Workstation Precautions 4-6 4.7 Grounding Equipment and Methods 4-6 iv Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 5
14 RTC Battery 5-39 5.15 Speaker Assembly 5-41 5.16 Heat Sink 5-43 5.17 Fan 5-45 5.18 Processor 5-47 5.19 Battery Connector Board 5-49 5.20 Power Connector Board 5-52 5.21 USB/S-Video Controller Board 5-54 5.22 Bluetooth Module 5-56 5.23 System Board 5-58 Maintenance and Service Guide v - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 6
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index vi Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 7
1 Product Description The HP Pavilion ze2300 Notebook PC 1 and the Compaq Presario M2300 Notebook PC 2 offer advanced modularity, Intel® Mobile Pentium® M and Celeron® M processors, and extensive multimedia support. HP Pavilion ze2300 and Compaq Presario M2300 Maintenance and Service Guide 1-1 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 8
this Maintenance and Service Guide to "full- featured" and "defeatured" computer models. A model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■ S-Video-out jack ■ Expansion port 2 ■ 6-in-1 Digital Media Slot or 6-in-1 Memory - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 9
-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11b and 802.11b/g WLAN device ■ Support for one Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell or 12-cell Li-Ion battery pack ■ Stereo speakers - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 10
Digital Media Slot (select models only) ❏ 6-in-1 Memory Reader (select models only) 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 11
Turn on the computer. All passwords and all CMOS settings have been cleared. 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 12
Product Description 1.4 External Components The external components on the front of the HP Pavilion ze2300 computer are shown below and described in Table 1-1. Front Components, HP Pavilion ze2300 1-6 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 13
HP Pavilion ze2300 Component Function Speakers (2) Produce stereo sound. Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth® module (select models only), are turned on. Power light ■ On: Computer is turned on. ■ Blinking - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 14
Product Description The external components on the front of the Compaq Presario M2300 computer are shown below and described in Table 1-2. Front Components, Compaq Presario M2300 1-8 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 15
1-2 Front Components Compaq Presario M2300 Component Function Speakers (2) Produce stereo sound. Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth module (select models only), are turned on. Power light ■ On: Computer - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 16
Product Description The external components on the right side of the HP Pavilion ze2300 computer are shown below and described in Table 1-3. Right-Side Components, HP Pavilion ze2300 1-10 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 17
model) Connect an optional USB device. 6-in-1 Digital Media Slot (select models only) Supports an optional digital memory card. 1394 port (select models only) Connects an optional 1394a device such as a not prevent a product from being mishandled or stolen. Maintenance and Service Guide 1-11 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 18
Product Description The external components on the right side of the Compaq Presario M2300 computer are shown below and described in Table 1-4. Right-Side Components, Compaq Presario M2300 1-12 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 19
-Side Components Compaq Presario M2300 Component Function USB ports (1 or 2 depending on the computer model) Connect optional USB devices. 6-in-1 Memory Reader Supports an optional digital memory card. ( prevent a product from being mishandled or stolen. Maintenance and Service Guide 1-13 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 20
Product Description The external components on the left side of the HP Pavilion ze2300 computer are shown below and described in Table 1-5. Left-Side Components, HP Pavilion ze2300 1-14 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 21
-Side Components HP Pavilion ze2300 Item Component Function 1 Power connector Connects an AC adapter cable. 2 Monitor port Connects the modem cable. 6 USB port Connects an optional USB device. 7 PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 8 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 22
Product Description The external components on the left side of the Compaq Presario M2300 computer are shown below and described in Table 1-6. Left-Side Components, Compaq Presario M2300 1-16 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 23
Table 1-6 Left-Side Components Compaq Presario M2300 Item Component Function 1 Power connector Connects an AC adapter cable Connects the modem cable. 6 USB port Connects an optional USB device. 7 PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 24
Holds a battery pack. Exhaust vent Provides airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow. 1-18 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 25
computer are shown below an described in Table 1-8. Rear Panel Components, Compaq Presario M2300 Item 1 2 Table 1-8 Rear Panel Components Compaq Presario M2300 Component Function Battery bay Holds a battery pack. Exhaust vent Provides airflow to cool internal components. Ä To prevent - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 26
Product Description The computer keyboard components on the HP Pavilion ze2300 computer are shown below and described in Table 1-9. Keyboard Components, HP Pavilion ze2300 1-20 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 27
1-9 Keyboard Components . Windows logo key Displays the Windows Start menu. Windows applications used like the keys on an external numeric keypad. num lock key On: Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light. Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 28
Product Description The computer keyboard components on the Compaq Presario M2300 computer are shown below and described in Table 1-10. Keyboard Components, Compaq Presario M2300 1-22 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 29
1-10 Keyboard Components Compaq Presario M2300 Windows logo key Displays the Windows Start menu. Windows used like the keys on an external numeric keypad. num lock key Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light. Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 30
Moves the pointer. Caps lock light On: Caps lock is on. Display switch If the computer is closed while on, initiates standby. 1-24 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 31
, a wireless network must already be set up. Num lock light On: Num lock or the embedded keypad is on. 6-in-1 Digital Media Slot light (select models only) On: A digital memory card is being accessed. TouchPad vertical scrolling region Scrolls upward or downward. Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 32
below and described in Table 1-12. Top Components, Compaq Presario M2300 Item 1 2 3 4 Table 1-12 Top Components Compaq Presario M2300 Component Function Left and right TouchPad buttons Function like the computer is closed while on, initiates standby. 1-26 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 33
Compaq Presario M2300 (Continued) Component Function Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth module (select models only), are turned on. Power responding and Windows shutdown procedures cannot be used, press and - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 34
a battery pack. Battery pack release latch Releases a battery pack from the battery bay. Memory module compartment Contains two memory module slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model. 1-28 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 35
. Optical drive Supports an optical disc wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care. Hard drive bay Holds the internal hard drive. Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 36
Table 1-14 Bottom Components Compaq Presario M2300 Component Function Battery bay Holds a battery pack. Battery pack release latch Releases a battery pack from the battery bay. Memory module compartment Contains two memory module slots that support replaceable memory modules. The number of - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 37
Compaq Presario Optical drive Supports an wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care. Hard drive bay Holds the internal hard drive. Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 38
by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the computer. 1-32 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 39
technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/ exit Computer Setup. ✎ Pointing devices are not supported in Computer Setup; you must use the keyboard to navigate and make selections. The menu tables later - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 40
Troubleshooting use the arrow keys to select File > Ignore changes and exit, and then follow the instructions on the screen. ❏ To exit and save all the settings you have entered, use view navigation information, press f1. 2. Use the arrow keys to select File > Restore defaults. 3. Select the - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 41
Troubleshooting 4. To confirm the restoration, press f10. 5. Select File > Save changes and exit, and then follow the instructions on any battery packs in the system. ■ View specification information about the processor, memory and cache size, video revision, keyboard and Service Guide 2-3 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 42
Troubleshooting Selecting from the Security Menu Select Administrator password Power-on password Password options DriveLock passwords Smart Card Security Embedded Security Device security System IDs Table 2-2 Security Menu To Do This Enter, change, or delete an HP Administrator password. Enter, - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 43
To Do This Run a quick or comprehensive self-test on any hard drive in the system. View information about any battery packs in the computer. ■ Run a self-test on memory modules in the computer. ■ View information about memory modules installed in the computer. Maintenance and Service Guide 2-5 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 44
Troubleshooting Selecting support for a USB keyboard, mouse, and hub. When USB legacy support is enabled ❐ A USB keyboard, mouse, and hub work even when a Windows in the SpeedStep window. (When Disable is selected, the computer runs in Battery Optimized mode.) 2-6 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 45
2.1-Initial Troubleshooting" 2.2 "Flowchart 2.2-No Power, Part 1" 2.3 "Flowchart 2.3-No Power, Part 2" 2.4 "Flowchart 2.4-No Power, Part 3" 2.5 "Flowchart 2.5-No Power, Part Hard Drive, Part 3" 2.13 "Flowchart 2.13-No OS Loading, Diskette Drive" Maintenance and Service Guide 2-7 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 46
Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 "Flowchart 2.14- 2.18-Nonfunctioning Keyboard" 2.19 "Flowchart 2.19-Nonfunctioning Pointing Device" 2.20 "Flowchart 2.20-No Network/Modem Connection" 2-8 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 47
Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y Go to "Flowchart 2.2-No Power, Part 1." N Beeps, LEDs, or error messages? Y N Is there video? (no boot) Y N Is the OS loading? Y N Is there sound? Y Check LED board, speaker connections. N All drives - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 48
device? *NOTES 1. On select models, there is a separate reset button. 2. On select models, the computer can be reset using the standby switch and either the lid switch or the main power switch. Go to "Flowchart 2.8-Nonfunctioning Docking Device (if applicable)." 2-10 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 49
in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another computer, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to "Flowchart 2.4-No Power, Part 3." Done Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 50
source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different outlet. External Internal or external AC adapter? Internal Go to "Flowchart 2.5-No Power, Part 4." Replace external AC adapter. N Power on? Y Done Done 2-12 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 51
2.4-No Power, Part 3." Troubleshooting Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? : Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-13 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 52
Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Docking Device Stand-alone or docking device? Go to "Flowchart 2.7-No Video, Part 2." *NOTE: To change from internal to external display, use and external video OK? Y Replace system board. Done Done 2-14 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 53
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from "Flowchart 2.6-No Video, Part 1." Remove computer from dock- ing external Done video OK? N Adjust external monitor display. Go to "Flowchart 2.8-Nonfunctioning Docking Device (if applicable)." Maintenance and Service Guide 2-15 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 54
Troubleshooting Flowchart 2.8-Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device with new computer. Remove computer, replace docking device. 2-16 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 55
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide 2-17 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 56
Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Reseat external hard drive. drive? Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive." Go to "Flowchart 2.17-Nonfunctioning Device." 2-18 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 57
Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from "Flowchart 2.10-No OS Loading, C:\ prompt. Y Computer booted? N Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Load OS using Operating System disc (if applicable). Maintenance and Service Guide 2-19 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 58
Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N System recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-20 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 59
Troubleshooting Flowchart 2.13-No OS Loading, Diskette Drive OS not loading from diskette drive. ? Done Section 1.2, "Resetting the N Computer," for instructions. Change boot priority using the setup utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide 2-21 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 60
Troubleshooting Flowchart 2.14-No OS Loading, Optical Drive No OS loading from CD-ROM or correct? N Refer to Section 1.2, "Resetting the Computer," for instructions. Go to "Flowchart 2.17-Nonfunctioning Device." Correct boot order using the setup utility. 2-22 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 61
Troubleshooting Flowchart 2.15-No Audio, Part 1 No audio. Y Turn up audio internally or Audio? Done externally. N Y Computer audio board. 5. Replace backplane board. 6. Replace I/O board. Go to "Flowchart 2.17-Nonfunctioning Device." N Y Audio? Done Maintenance and Service Guide 2-23 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 62
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers : ■ Internal speakers. ■ Audio board (if applicable). 2-24 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 63
Troubleshooting Flowchart 2.17-Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Clear CMOS. Reattach device. Close computer, plug in power and Service Guide 2-25 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 64
key- board. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N Keyboard operating properly? Y Replace internal keyboard or cable. Y Keyboard Done operating Done properly? N Replace system board. 2-26 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 65
Troubleshooting Flowchart 2.19-Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing internal pointing device or cable. Y Pointing device Done operating Done properly? N Replace system board. Maintenance and Service Guide 2-27 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 66
and recon- or modem connection working? Done in OS? figure. Y N Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y Network or modem connection working? Done N Replace system board. 2-28 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 67
ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3-1 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 68
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components, HP Pavilion ze2300 3-2 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 69
with wireless capability For use on Compaq Presario M2300 models without wireless capability 382407-001 382409-001 LED boards (include cable, not illustrated) For use on HP Pavilion ze2300 models 382415-001 For use on Compaq Presario M2300 models 382907-001 Maintenance and Service Guide 3-3 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 70
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2300 3-4 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 71
: Computer Major Components (Continued) Item 4 Description Keyboards For use on HP Pavilion ze2300 models in: Belgium Brazil People's Republic of China, and the United States For use on Compaq Presario M2300 models in: Europe and The Netherlands Korea Latin America and Service Guide 3-5 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 72
Illustrated Parts Catalog Computer Major Components, HP Pavilion ze2300 3-6 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 73
Top covers (include TouchPad) For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models Speaker assemblies For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models Bluetooth modules 8 USB/S-Video controller board 9 Power connector board 10 Fan (includes - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 74
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2300 3-8 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 75
350 (1.30-GHz) with 400-MHz FSB Battery connector board System board (includes disk cell RTC battery) Base enclosures For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models Hard drives (include frame and 001 381398-001 381397-001 381396-001 Maintenance and Service Guide 3-9 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 76
Illustrated Parts Catalog Computer Major Components, HP Pavilion ze2300 3-10 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 77
17b 17c 18 Description Spare Part Number Miscellaneous Plastics Kit For use on HP Pavilion ze2300 models 382400-001 For use on Compaq Presario M2300 models 382401-001 Includes: Hard drive cover (includes two captive screws) Memory module compartment cover (includes 2 captive screws) Mini PCI - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 78
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2300 3-12 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 79
20 21 Description Memory modules (266 MHz) 512-MB 256-MB SD Card Memory modules 256-MB 128-MB Optical drives (include bezel) For use on HP Pavilion ze2300 models: 8X DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Dual Layer Combo Drive For use on Compaq Presario M2300 models - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 80
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit 3-14 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 81
use on Compaq Presario M2300 models Includes: Memory module compartment cover Mini PCI compartment cover Hard drive cover PC Card slot space saver and computer feet Includes: PC Card slot space saver Computer feet (4) Spare Part Number 382400-001 382401-001 408482-001 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 82
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices 3-16 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 83
DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Dual Layer Combo Drive For use on Compaq Presario M2300 models: 8X DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Dual 381401-001 390141-001 381400-001 381402-001 390142-001 364727-001 Maintenance and Service Guide 3-17 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 84
For use on Compaq Presario M2300 models 382403-001 Includes: ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×7.0 round head screw ■ Phillips PM2.0×7.0 screw ■ Phillips PM2.0×5.0 screw ■ Phillips PM2.0×4.0 screw ■ Phillips PM2.0×3.0 screw ■ Phillips PM1.5×2.0 screw 3-18 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 85
Parts Catalog Table 3-4 Miscellaneous (not illustrated) Spare Part Information (Continued) Description Power cords, for use in: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, -BB1 373979-061 373979-AD1 373979-AA1 373979-111 Maintenance and Service Guide 3-19 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 86
for use on Compaq Presario M2300 models in Taiwan Keyboard for use on Compaq Presario M2300 models in Korea Wired headset with volume control HP remote control 65-watt AC adapter Mini PCI communications module, 802.11b/g Intel (for use in most of the world) 3-20 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 87
Brazil Power cord for use in People's Republic of China Power cord for use in Korea Power cord for use in Israel Notebook Entertainment Cable 2 Broadcomm Bluetooth module Audio Y cable 2 Processor, Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB (includes thermal pad) Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 88
antenna transceivers and cables) Display assembly, 15.0-inch, XGA TFT, for use on Compaq Presario M2300 models (includes wireless antenna transceivers and cables) Keyboard for use on HP Pavilion ze2300 models in Asia Pacific, Australia, Canada, Hong Kong, the People's Republic of China, and the - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 89
for use on HP Pavilion ze2300 models (includes bezel) 24X DVD/CD-RW Combo Drive for use on Compaq Presario M2300 models (includes bezel) Miscellaneous Plastics Kit for use on HP Pavilion ze2300 models Miscellaneous Plastics Kit for use on Compaq Presario M2300 models Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 90
button and light) Keyboard cover for use on Compaq Presario M2300 models without wireless capability (includes wireless button and light) Speaker assembly for use on HP Pavilion ze2300 models Fan (includes thermal pad) Battery connector board Power connector board LED board for use on HP Pavilion - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 91
(includes wireless antenna transceivers and cables) Top cover for use with HP Pavilion ze2300 models Top cover for use with Compaq Presario M2300 models Base enclosure for use with HP Pavilion ze2300 models Base enclosure for use with Compaq Presario M2300 models Maintenance and Service Guide 3-25 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 92
battery pack Broadcomm Bluetooth module 65-watt, PFC AC adapter SD Card 128-MB memory module SD Card 256-MB memory module HP backpack Processor, Intel Pentium M 735A (1.70-GHz) with 400-MHz FSB (includes thermal pad) PC Card slot space saver and computer feet 3-26 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 93
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal kit-includes connector removal tool, loopback plugs, and case utility tool Maintenance and Service Guide 4-1 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 94
damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the computer, flex cables with extreme care; these cables tear easily. 4-2 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 95
mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "FRAGILE: Handle With Care." Maintenance and Service Guide 4-3 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 96
many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge of static electricity degrade in the internal layers, reducing its life expectancy. 4-4 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 97
of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. Maintenance and Service Guide 4-5 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 98
use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■ When using fixtures must directly contact dissipative surfaces, use Turn off power and input % resistance in the ground cords. To provide proper ground, mats, use foot straps - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 99
or soldering aids ■ Nonconductive foam ■ Conductive tabletop workstations with ground cords of one megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material-handling packages ■ Nonconductive plastic bags - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 100
700 V. 5,000 V Table 4-2 lists the shielding protection provided by antistatic bags and floor mats. Table 4-2 Static-Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 101
This chapter provides removal and replacement procedures. There are 66 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 102
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5-2 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 103
by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care. Keyboard Cover 2 LED Board 2 Keyboard 4 Maintenance and Service Guide 5-3 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 104
Assembly Heat Sink Fan Processor Battery Connector Board Power Connector Board USB/S-Video Controller Board Bluetooth Module System Board # of Screws Removed HP Pavilion ze2300 = 4 Compaq Presario M2300 = 6 HP Pavilion ze2300 = 23 Compaq Presario M2300 = 25 0 0 3 2 1 loosened 2 2 1 2 HP Pavilion - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 105
all external devices connected to the computer. 3. Disconnect the power cord. Battery Pack Spare Part Number Information 12-cell, 8.8-AHr 6-cell, Remove the battery pack by following these steps: a. Turn the computer upside down with the front panel toward you. Maintenance and Service Guide 5-5 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 106
pack. Removing the Battery Pack Reverse the above procedure to install the battery pack. 5.4 Hard Drive Hard Drive Spare Part Number Information 5400-rpm, 40 GB 4200-rpm, 80 GB 4200-rpm, 60 GB 4200-rpm, 40 GB 394453-001 381398-001 381397-001 381396-001 5-6 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 107
. 4. Remove the hard drive cover. ✎ The hard drive cover is included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2300 models) and 382401-001 (for use on Compaq Presario M2300 models). Removing the Hard Drive Cover Maintenance and Service Guide 5-7 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 108
Removal and Replacement Procedures 5. Grasp the mylar tab 1 and lift the hard drive until it disconnects from the computer. 6. Remove the hard drive 2 from the hard drive bay. Removing the Hard Drive 5-8 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 109
3 toward you and remove it. Removing the Hard Drive Frame and Connector Reverse the above procedure to reassemble and install the hard drive. Maintenance and Service Guide 5-9 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 110
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are available using spare part number 408482-001. The feet attach to the base enclosure as illustrated below. Replacing the Computer Feet 5-10 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 111
Combo Drive For use on Compaq Presario M2300 models: 8X DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Dual Layer Combo Drive 381399-001 381401-001 390141-001 381400-001 381402-001 390142-001 1. Prepare the computer for disassembly (Section 5.3). Maintenance and Service Guide 5-11 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 112
Insert a thin tool, such as a paper clip 2, into the media tray release hole. (The optical drive media tray releases from the optical drive.) 4. Use the media tray frame to slide the optical drive 3 to the right. 5. Remove the optical drive. Removing the Optical Drive Reverse the above procedure to - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 113
Removal and Replacement Procedures 5.7 Memory Module Memory Module Spare Part Number Information 512-MB 256-MB 128-MB 381395-001 381394-001 and 403573-001 403572-001 1. Prepare the computer for disassembly (refer to Section 5.3). Maintenance and Service Guide 5-13 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 114
. ✎ The memory module compartment cover is included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2300 models) and 382401-001 (for use on Compaq Presario M2300 models). Removing the Memory Module Compartment Cover 5-14 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 115
.) 7. Slide the module 2 away from the socket at an angle. ✎ Memory modules are designed with a security notch 3 to prevent incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module. Maintenance and Service Guide 5-15 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 116
802.11b/g wireless local access network (WLAN) module for use in most of the world) Broadcomm 802.11b/g WLAN module for use in the rest Section 5.3). 2. Remove the memory module compartment cover (Section 5.7). 3. Position the computer with the front toward you. 5-16 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 117
cover. ✎ The Mini PCI compartment cover is included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2300 models) and 382401-001 (for use on Compaq Presario M2300 models). Removing the Mini PCI Compartment Cover Maintenance and Service Guide 5-17 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 118
to the communications compartment socket. (The front edge of the module rises up). 9. Remove the wireless communications module 3 by pulling the module away from the socket at a 45-degree angle. ✎ the above procedure to install a Mini PCI communications module. 5-18 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 119
use on Compaq Presario M2300 models without wireless capability (includes wireless button and light) 395143-001 395145-001 382407-001 382409-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer upside down with the rear panel toward you. Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 120
Removal and Replacement Procedures 3. Remove the two PM2.0×8.0 screws that secure the keyboard cover to the computer. Removing the Keyboard Cover Screws 5-20 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 121
tool into the keyboard cover notches behind the f4, f12, and insert keys 1 and lift up 2 until the keyboard cover disengages from the computer. 7. Remove the keyboard cover. Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover. Maintenance and Service Guide 5-21 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 122
5.10 LED Board LED Board Spare Part Number Information For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models 382415-001 382907-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.9). 5-22 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 123
cable is connected and disconnect the keyboard cable 1 from the system board. 4. Remove the two PM2.0×4.0 screws 2 that secure the LED board to the computer. 5. Remove the LED board 3. Removing the LED Board Reverse the above procedure to install the LED board. Maintenance and Service Guide 5-23 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 124
381068-071 381068-b71 381068-111 381068-ab1 381068-031 381068-001 For use on Compaq Presario M2300 models in: Europe and The Netherlands Korea Latin America 367777-331 367777 computer for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.9). 5-24 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 125
Removal and Replacement Procedures 3. Remove the four PM2.0×3.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 5-25 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 126
Removal and Replacement Procedures 4. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest. Releasing the Keyboard 5-26 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 127
Procedures 5. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard. Maintenance and Service Guide 5-27 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 128
For use on Compaq Presario M2300 models Hinge cover (not illustrated; for use only on Compaq Presario M2300 models) 394452-001 381065-001 395138-001 381066-001 382417-001 383190-001 382418-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Memory - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 129
Turn the computer upside down with the front panel toward you. 3. Disconnect the wireless antenna cables from the Mini PCI communications module 1. 4. Remove the cables from the clip 2 in the base enclosure. Disconnecting and Removing the Wireless Antenna Cables Maintenance and Service Guide 5-29 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 130
Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the display. 7. Disconnect the display cable 1 from the system board. 8. Remove the wireless antenna cables from the clips 2 in the top cover. Disconnecting the Display Cables 5-30 Maintenance and - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 131
on removing the display assembly on Compaq Presario M2300 models. 9. Remove the four PM2.0×7.0 screws 1 that secure the display assembly to the computer. 10. Remove the display assembly 2. Removing the Display Assembly Screws, HP Pavilion ze2300 Models Only Maintenance and Service Guide 5-31 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 132
M2300 models. 11. Remove the six PM2.0×7.0 screws 1 that secure the display assembly to the computer. 12. Remove the display assembly 2. Removing the Display Assembly, Compaq Presario M2300 Models Only Reverse the above procedure to install the display assembly. 5-32 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 133
on HP Pavilion ze2300 models For use on Compaq Presario M2300 models 395141-001 395142-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 134
removing the base enclosure screws on Compaq Presario M2300 models. 3. Remove the three PM2.0×8.0 screws 1 and the two PM2.0×4.0 screws 2 that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 1, HP Pavilion ze2300 Models Only 5-34 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 135
the computer 3 Six PM2.0×4.0 screws that secure the base enclosure the computer Removing the Base Enclosure Screws, Part 2, HP Pavilion ze2300 Models Only Maintenance and Service Guide 5-35 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 136
✎ Steps 6 through 8 apply only to Compaq Presario M2300 models. 6. Remove the six PM2.0×8.0 screws 1 and the PM2.0×4.0 screw 2 that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 1, Compaq Presario M2300 Models Only 5-36 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 137
you. 8. Remove the three PM2.0×4.0 screws 1 and the fifteen PM2.0×8.0 screws 2 that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 2, Compaq Presario M2300 Models Only Maintenance and Service Guide 5-37 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 138
and Compaq Presario M2300 models. 9. Lift the rear edge of the base enclosure 1 until it disengages from the computer. 10. Slide the base enclosure 2 back and remove it. Removing the Base Enclosure Reverse the above procedure to install the base enclosure. 5-38 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 139
(Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) Maintenance and Service Guide 5-39 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 140
Removal and Replacement Procedures 2. Remove the RTC battery from the socket on the system board. Removing the RTC Battery Reverse the above procedure to install the RTC battery. Make sure the battery is installed with the "+" side facing up. 5-40 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 141
on HP Pavilion ze2300 models For use on Compaq Presario M2300 models 382410-001 383189-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 142
Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remove it from the top cover. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly. 5-42 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 143
(Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) Maintenance and Service Guide 5-43 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 144
sink to the top cover. 4. Remove the heat sink 3. Removing the Heat Sink Reverse the above procedure to install the heat sink. 5-44 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 145
(Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) j. Heat sink (Section 5.16) 2. Turn the heat sink upside down with the front panel toward you. Maintenance and Service Guide 5-45 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 146
Removal and Replacement Procedures 3. Remove the two PM2.0×4.0 screws 1 that secure the fan to the heat sink. 4. Remove the fan 2. Removing the Fan Reverse the above procedure to install the fan. 5-46 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 147
c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) j. Heat sink (Section 5.16) Maintenance and Service - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 148
be aligned in the front right corner when you install the processor. Removing the Processor Reverse the above procedure to install a processor. 5-48 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 149
Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) 2. Turn the top cover top-side up with the front panel toward you. Maintenance and Service Guide 5-49 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 150
Removal and Replacement Procedures 3. Remove the PM2.0×4.0 screw that secures the battery connector board to the top cover. Removing the Battery Connector Board Screw 5-50 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 151
cover. 6. Slide the battery connector board 2 toward the rear panel until it disconnects from the system board. 7. Remove the battery connector board 3. Removing the Battery Connector Board Reverse the above procedure to install the the battery connector board. Maintenance and Service Guide 5-51 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 152
(Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) 5-52 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 153
the top cover. 3. Slide the power connector board 2 toward the rear panel until it disconnects it from the system board. 4. Remove the power connector board 3. Removing the Power Connector Board Reverse the above procedure to install the power connector board. Maintenance and Service Guide 5-53 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 154
(Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) 5-54 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 155
. 4. Remove the USB/S-Video controller board. Removing the USB/S-Video Controller Board Reverse the above procedure to install the USB/S-Video controller board. Maintenance and Service Guide 5-55 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 156
Bluetooth module 376651-001 and 399777-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 157
the Bluetooth module to the USB/S-Video controller board. 4. Disconnect the Bluetooth module cable 2 from the USB/S-Video controller board. 5. Remove the Bluetooth module 3. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module. Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 158
components are removed from the defective system board and installed on the replacement system board: ■ Memory modules (Section 5.7) ■ Mini PCI communications module (Section 5.8) ■ RTC battery (Section 5.14) ■ Heat sink (Section 5.16) ■ Processor (Section 5.18) 5-58 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 159
Base enclosure (Section 5.13) h. Speaker assembly (Section 5.15) i. Battery connector board (Section 5.19) j. Power connector board (Section 5.20) k. USB/S-Video controller board (Section 5.21) 2. Turn the top cover top-side up, with the front panel toward you. Maintenance and Service Guide 5-59 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 160
Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the TouchPad Cable 5-60 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 161
. See step 6 in this section for information on removing the system board screws on Compaq Presario M2300 models. 5. Remove the two PM2.0×4.0 screws that secure the system board to the top cover. Removing the System Board Screws, HP Pavilion ze2300 Models Only Maintenance and Service Guide 5-61 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 162
Removal and Replacement Procedures ✎ Step 6 applies only to Compaq Presario M2300 models. 6. Remove the four PM2.0×4.0 screws that secure the system board to the top cover. ola Removing the System Board Screws, Compaq Presario M2300 Models Only 5-62 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 163
the top cover 4 until the audio connectors 5 and LED section 6 of the system board disengage from the top cover. Releasing the System Board Maintenance and Service Guide 5-63 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 164
Removal and Replacement Procedures 10. Slide the system board to the left at an angle and remove it. Removing the System Board Reverse the above procedure to install the system board. 5-64 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 165
Width 23.06 cm 9.08 in Depth 33.40 cm 13.15 in Weight (varies by configuration) HP Pavilion ze2300 Compaq Presario M2300 2.44 kg 2.39 kg 5.38 lb 5.26 lb Stand-alone power requirements Operating voltage Operating current 18.5V dc @ 3.5 A - 65 W 3.5 A Maintenance and Service Guide 6-1 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 166
, 0.5 oct/min sweep rate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 167
.0-inch, XGA, Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 22.9 cm 30.0 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 9.0 in 11.8 in 15.0 in - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 168
Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual capacity is less. †Actual drive specifications may differ slightly. 6-4 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 169
Specifications Table 6-4 Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating 45°C 0°C to 60°C 0.79 in 3.70 in 5.28 in 0.75 lb 41°F to 113°F 32°F to 140°F Maintenance and Service Guide 6-5 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 170
hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Write: CD-R and CD-RW 6-6 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 171
rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s < 15 seconds < 6 seconds Maintenance and Service Guide 6-7 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 172
-RW Photo CD (single and multisession) CD-Bridge Write: CD-R and CD-RW 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 6-8 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 173
KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6 seconds Maintenance and Service Guide 6-9 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 174
-R CD-RW Photo CD (single and multisession) CD-Bridge 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 6-10 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 175
stroke < 100 ms < 175 ms < 125 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 512 KB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 16.6 MB/s Startup time < 10 seconds Stop time < 3 seconds Maintenance and Service Guide 6-11 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 176
Specifications Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Table 6-8 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned 6-12 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 177
with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* USB controller-24CD USB UHCI controller-24C4 USB UHCI controller-24C7 Pro/Wireless 2300BG TI OHCI 1394 host controller TI PCI1410 CardBus controller *Default - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 178
fast Ethernet Controller IRQ23 SDA Standard Compliant SD Host Controller *Default configuration ✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. 6-14 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 179
Embedded Controller System CMOS/real-time clock System board resources Direct memory access controller System board resources Programmable interrupt controller System board resources Direct memory access controller Numeric data processor Secondary IDE Channel Maintenance and Service Guide 6-15 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 180
System board resources System board resources ISAPNP Read Data Port System board resources System board resources System board resources System board resources 6-16 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 181
-0x0000FFFF PCI standard PCI-to-PCI bridge 0x0000FD00-0x0000FDFF Texas Instruments PCIxx21/x515 Cardbus Controller 0x0000FE00-0x0000FEFF Texas Instruments PCIxx21/x515 Cardbus Controller Maintenance and Service Guide 6-17 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 182
Specifications Table 6-11 System Memory Map Memory Map Address (hex) 0xD4100000-0xD41FFFFF 0xD4100000-0xD41FFFFF 0xD8000000-0xDBFFFFFF 0xD8000000-0xDBFFFFFF 0xFAC00000-0xFEBFFFFF Controller ATI SMBus System board System board System board resources System board 6-18 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 183
Specifications Table 6-11 System Memory Map (Continued) Memory Map Address (hex) 0xD4208000-0xD42087FF 0xD4200000-0xD4203FFF 0xD4204000-0xD4205FFF 0xFFEFF000-0xFFEFFFFF SDA Standard Compliant SD Host Controller SDA Standard Compliant SD Host Controller Maintenance and Service Guide 6-19 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 184
Specifications Table 6-11 System Memory Map (Continued) Memory Map Address (hex) 0xD4209400-0xD42094FF 0xD4003400-0xD40034FF 0xD4003800-0xD40038FF 0xFEC00000-0xFEC00FFF 0xFEE00000-0xFEE00FFF Texas Instruments PCIxx21/x515 Cardbus Controller System board PCI bus 6-20 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 185
A Connector Pin Assignments Table A-1 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground Maintenance and Service Guide A-1 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 186
Connector Pin Assignments Table A-2 RJ-45 (Network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused A-2 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 187
Connector Pin Assignments Table A-3 S-Video-Out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground Pin Signal 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Maintenance and Service Guide A-3 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 188
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock A-4 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 189
Connector Pin Assignments Table A-5 RJ-11 (Modem) Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Maintenance and Service Guide A-5 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 190
Connector Pin Assignments Table A-6 Audio-In (Microphone) Pin Signal 1 Audio signal in 2 Audio signal in Pin Signal 3 Ground Table A-7 Audio-Out (Headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel Pin Signal 3 Ground A-6 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 191
or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used. Maintenance and Service Guide B-1 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 192
set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. ■ The power cord sets must have a minimum current capacity of 10 amps and - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 193
cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord The flexible cord must be - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 194
it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. B-4 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 195
information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kits, spare part numbers 382402-001 (for use on HP Pavilion ze2300 models) and 382403-001 (for use on Compaq Presario M2300 models). Maintenance and Service Guide C-1 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 196
Qty. Length Thread Width Black 5 5.0 mm 2.0 mm 4.0 mm Where used: 1 Two screws that secure the hard drive cover to the computer C clips; documented in Section 5.4) 2 Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 197
Screw Listing Table C-2 Phillips PM2.5×4.0 Screw Head mm Color Qty. Length Thread Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide C-3 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 198
Screw Listing Table C-3 Phillips PM2.0×7.0 Screw Head mm Color Qty. Length Thread Width Black 11 7.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.6) Phillips PM2.0×7.0 Screw Location C-4 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 199
Screw Listing Table C-3 Phillips PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 11 7.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly on the HP Pavilion ze2300 computer (documented in Section 5.12) Phillips PM2.0×7.0 Screw Locations - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 200
PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 11 7.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the display assembly on the Compaq Presario M2300 computer (documented in Section 5.12) Phillips PM2.0×7.0 Screw Locations C-6 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 201
Screw Listing Table C-4 Phillips PM2.0×8.0 Screw Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the keyboard cover to the computer (documented in Section 5.9) Phillips PM2.0×8.0 Screw Locations Maintenance and Service Guide C-7 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 202
Screw Listing 2 Table C-4 Phillips PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure to the computer on the HP Pavilion ze2300 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 203
Screw Listing Table C-4 Phillips PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 7 screws that secure the base enclosure to the computer on the HP Pavilion ze2300 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 204
C-4 Phillips PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the base enclosure on the Compaq Presario M2300 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations C-10 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 205
C-4 Phillips PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base enclosure on the Compaq Presario M2300 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations Maintenance and Service Guide C-11 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 206
Screw Listing Table C-5 Phillips PM2.0×4.0 Screw Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board to the computer (documented in Section 5.10) Phillips PM2.0×4.0 Screw Locations C-12 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 207
Screw Listing Table C-5 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Silver 30 4.0 mm 2.0 mm Where used: 2 screws that secure the base enclosure to the HP Pavilion ze2300 (documented in Section 5.13) Head Width 4.0 mm Phillips PM2.0×4.0 Screw Locations Maintenance and - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 208
Screw Listing Table C-5 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Silver 30 4.0 mm 2.0 mm Where used: 6 screws that secure the base enclosure to the HP Pavilion ze2300 (documented in Section 5.13) Head Width 4.0 mm Phillips PM2.0×4.0 Screw Locations C-14 Maintenance - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 209
C-5 Phillips PM2.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the base enclosure to the Compaq Presario M2300 (documented in Section 5.13) Phillips PM2.0×4.0 Screw Location Maintenance and Service Guide C-15 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 210
C-5 Phillips PM2.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure on the Compaq Presario M2300 (documented in Section 5.13) Phillips PM2.0×4.0 Screw Locations C-16 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 211
(documented in Section 5.19) 3 Two screws that secure the power connector board to the computer (documented in Section 5.20) 4 One screw that secures the USB/S-Video controller board to the computer (documented in Section 5.21) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide C-17 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 212
Screw Listing Table C-5 Phillips PM2.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the fan to the heat sink (documented in Section 5.17) Phillips PM2.0×4.0 Screw Locations C-18 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 213
Table C-5 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Silver 30 4.0 mm 2.0 mm Where used: One screw that secures the battery connector board to computer (documented in Section 5.19) Head Width 4.0 mm Phillips PM2.0×4.0 Screw Location Maintenance and Service Guide C-19 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 214
Screw Listing Table C-5 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Silver 30 4.0 mm 2.0 mm Where used: 2 screws that secure the system board on the HP Pavilion ze2300 (documented in Section 5.23) Head Width 4.0 mm Phillips PM2.0×4.0 Screw Locations C-20 Maintenance and - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 215
C-5 Phillips PM2.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board on the Compaq Presario M2300 (documented in Section 5.23) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide C-21 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 216
Screw Listing Table C-6 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Black 4 3.0 mm 2.0 mm Where used: 4 screws that secure the keyboard to the computer (documented in Section 5.11) Head Width 4.0 mm Phillips PM2.0×3.0 Screw Locations C-22 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 217
Listing Table C-7 Phillips PM2.0×16.0 Screw Head mm Color Qty. Length Thread Width Black 5 16.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the base enclosure on the HP Pavilion ze2300 (documented in Section 5.13) Phillips PM2.0×16.0 Screw Locations Maintenance and Service Guide C-23 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 218
Screw Listing Table C-8 Phillips PM1.5×3.5 Screw Head mm Color Qty. Length Thread Width Silver 2 3.5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth module to the computer (documented in Section 5.22) Phillips PM1.5×3.5 Screw Locations C-24 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 219
environmental considerations. For disposal or recycling information, contact your local authorities or visit the Electronic Industries Alliance (EIA) at http://www.eiae.org. Maintenance and Service Guide D-1 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 220
Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 221
Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D-3 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 222
Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D-4 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 223
Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide D-5 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 224
Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel D-6 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 225
Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide D-7 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 226
Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame D-8 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 227
Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide D-9 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 228
Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables D-10 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 229
Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide D-11 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 230
avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D-12 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 231
3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Releasing the LCD Panel Maintenance and Service Guide D-13 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 232
Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. D-14 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 233
20, 3-26, 5-5 specifications 6-5 battery pack release latch 1-28, 1-30 Bluetooth module removal 5-56 spare part numbers 3-7, 3-21, 3-26, 5-56 bottom components 1-28, 1-30 C cables, service considerations 4-2 caps lock key 1-21, 1-23 caps lock light 1-24, 1-26 Maintenance and Service Guide Index-1 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 234
problems 2-22 precautions 4-3 removal 5-11 spare part number 3-13, 3-17, 3-23, 5-11 specifications 6-8 DVD±RW/R and CD-RW Dual Layer Combo Drive OS loading problems 2-22 precautions 4-3 removal 5-11 spare part number 3-13, 3-17, 3-25, 5-11 specifications 6-6 Index-2 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 235
problems 2-18 precautions 4-3 removal 5-6 spare part numbers 3-9, 3-17, 3-23, 3-25, 5-6 specifications 6-4 hard drive bay 1-29, 1-31 hard drive cover illustrated 3-14 removal 5-7 headphone jack location 1-7, 1-9 pin assignments A-6 headset, spare part number 3-18, 3-20 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 236
keyboard removal 5-24 spare part numbers 3-5, 3-20, 3-22, 3-23, 3-26, 5-24 troubleshooting 2-26 keyboard components 1-20, 1-22 keyboard memory map specifications 6-18 memory module removal 5-13 spare part numbers 3-13, 3-23, 5-13 memory module compartment 1-28, 1-30 memory and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 237
part numbers 3-19, 3-21 power light 1-7, 1-9 power management features 1-5 power, troubleshooting 2-10 processor removal 5-47 spare part numbers 3-9, 3-21, 3-22, 3-24, 3-25, 5-47 R rear components 1-16, 1-18, 1-19 remote control, spare part number 3-18, 3-20 Maintenance and Service Guide Index-5 - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 238
26 TouchPad buttons 1-24, 1-26 TouchPad horizontal scroll region 1-27 TouchPad vertical scroll region 1-25, 1-27 transporting precautions 4-5 troubleshooting audio 2-23 Computer Setup 2-2 docking device 2-16 flowcharts 2-7 keyboard 2-26 modem 2-28 network 2-28 Index-6 Maintenance and Service Guide - Compaq Presario M2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 No - Page 239
2-17 overview 2-1 pointing device 2-27 power 2-10 video 2-14 U Universal Serial troubleshooting 2-14 volume button 1-25, 1-27 W Windows applications key 1-21, 1-23 Windows logo key 1-21, 1-23 wireless button 1-25 wireless light 1-7, 1-9, 1-27 workstation precautions 4-6 Maintenance and Service Guide
Maintenance and Service
Guide
HP Pavilion ze2300 Notebook PC
Compaq Presario M2300 Notebook PC
Document Part Number: 383111-002
November 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.