Compaq Presario R4000 HP Pavilion zv6000 Notebook PC and Compaq Presario R4000
Compaq Presario R4000 - Notebook PC Manual
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- Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 1
Maintenance and Service Guide HP Pavilion zv6000 Notebook PC Compaq Presario R4000 Notebook PC Document Part Number: 382519-002 July 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 2
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be Service Guide HP Pavilion zv6000 Notebook PC Compaq Presario R4000 Notebook PC Second Edition July 2005 First Edition April 2005 Document Part Number - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 3
Contents 1 Product Description 1.1 Features 1-1 1.2 Resetting the Notebook 1-4 1.3 Power Management 1-5 1.4 External Components 1-6 1.5 Design Overview 1-24 2 Troubleshooting 2.1 Computer Setup 2-1 2.2 Troubleshooting Flowcharts 2-7 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 4
the Notebook for Disassembly 5-5 5.4 Hard Drive 5-7 5.5 Notebook Feet 5-11 5.6 External Memory Module 5-11 5.7 Optical Drive 5-14 5.8 Keyboard Cover 5-16 5.9 Volume Board 5-23 5.10 Bluetooth Board 5-24 5.11 Keyboard 5-25 5.12 Mini PCI Communications Card 5-29 5.13 Internal Memory Module - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 5
The HP Pavilion zv6000 Notebook PC 1 and Compaq Presario R4000 Notebook PC 2 offer advanced modularity, AMD Mobile Athlon™ 64 and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 Notebook PC 1.1 Features ■ AMD Mobile Athlon - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 6
PC Cards ■ Support for ExpressCard slot (selected models only) ■ External 120- or 90-watt AC adapter with 3-wire power cord ■ 12- or 8-cell Li-Ion battery pack, varying by notebook model ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons ■ Support for the following optical drives - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 7
models only) ❏ Memory Reader (full-featured Compaq Presario R4000 models) ❏ PC Card ❏ Power ❏ Primary battery ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ S-Video-out ❏ Universal Serial Bus (USB) v. 2.0 (4) ✎ Numerous references are made throughout this Maintenance and Service Guide to "full-featured - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 8
battery). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs at this time. 6. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1-4 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 9
Product Description 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 10
optical drive is being accessed. light * If the power/standby and battery lights are blinking simultaneously, an incorrect power supply is connected to the notebook. The power supply should be disconnected immediately and replaced with the correct power supply. 1-6 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 11
. 10 Mute light On: Volume is muted. * If the power/standby and battery lights are blinking simultaneously, an incorrect power supply is connected to the notebook. The power supply should be disconnected immediately and replaced with the correct power supply. Maintenance and Service Guide 1-7 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 12
Compaq Presario R4000 Table 1-2 Front Components, Compaq Presario R4000 Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Power/standby light* ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off. 3 Battery light* ■ On: The battery - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 13
on your notebook model, component locations may vary. Rear Panel Components Item 1 2 3 4 5 Table 1-3 Rear Panel Components Component Function Power connector Connects the AC adapter cable. Exhaust device. RJ-11 (modem) jack Connects the modem cable. Maintenance and Service Guide 1-9 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 14
Depending on your notebook model, component locations may vary. Right-Side Components Item 1 2 3 Table 1-4 Right-Side Components Component Function Audio-out (headphone) jack Connects optional headphones or powered stereo speakers. Also connects the audio function of an audio/video device - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 15
prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, block airflow. Expansion port 2 Connects the notebook to an optional docking device. ✎ The notebook has only one expansion port. The term card. Maintenance and Service Guide 1-11 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 16
on your notebook model, component locations may vary. Left-Side Components Item 1 2 Table 1-5 Left-Side Components Component Function ExpressCard slot (select models only) Supports an optional ExpressCard. USB ports (2) Connect optional USB devices. 1-12 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 17
Memory Reader (select Compaq Presario R4000 models only) Supports most digital memory cards, including Secure Digital (SD) Memory Card, Memory Stick, Memory Stick Pro, xD-Picture Card, MultiMediaCard, or SmartMedia (SM) card. Security cable slot Attaches an optional security cable to the notebook - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 18
Product Description The standard keyboard components on the notebook are shown below and described in Table 1-6. Standard Keyboard Components 1-14 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 19
the pointer. Arrow keys Move the cursor around the screen. Embedded numeric keypad keys (15) Can be used like the keys on an external numeric keypad. num lock key Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light. Maintenance and Service Guide 1-15 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 20
, HP Pavilion zv6000 Component Function Digital Media Slot light On: An optional digital memory card is (select models only) being accessed. hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. 1-16 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 21
from standby. ■ In hibernation, briefly press to restore from hibernation. ✎ If the system has stopped responding and Microsoft Windows shutdown procedures cannot be used, press and hold for at least 4 seconds to turn off the notebook. 5 Wireless button (select Turns the wireless functionality - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 22
Table 1-8 Top Components, Compaq Presario R4000 Component Function Memory Reader light (select models only) On: A digital memory card is being accessed. (This light is also visible from the left side of the notebook.) Caps lock light On: Caps lock is on. 1-18 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 23
, Compaq Presario R4000 (Continued) Item Component Function 3 Wireless button (select Turns the wireless functionality on or off, models only) but does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up. 4 Power/standby - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 24
Product Description The HP Pavilion zv6000 notebook TouchPad components are shown below and described in Table 1-9. TouchPad Components, HP Pavilion zv6000 Item 1 2 3 4 5 Table On: TouchPad is enabled. TouchPad vertical scroll Scrolls upward or downward. zone 1-20 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 25
Compaq Presario R4000 notebook TouchPad components are shown below and described in Table 1-10. TouchPad Components, Compaq Presario R4000 Table 1-10 TouchPad Components, Compaq Presario R4000 . zone 6 TouchPad on/off button Enables/disables the TouchPad. Maintenance and Service Guide 1-21 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 26
Description The external components on the bottom of the notebook are shown below and described in Table 1-11. hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. Battery bay Holds a battery pack. 1-22 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 27
serial number and other information labels. Optical drive Supports an optical disc, such as a CD or DVD. Memory module compartment cover Contains a memory module slot that supports a replaceable memory module. Hard drive bay Holds the primary hard drive. Maintenance and Service Guide 1-23 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 28
for disassembly steps. The system board provides the following device connections: ■ AMD Mobile Athlon 64 and Mobile AMD Sempron processors ■ Audio ■ Display ■ Hard drive ■ Keyboard and TouchPad ■ Memory module ■ Mini PCI communications devices ■ PC Card Ä CAUTION: To properly ventilate the notebook - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 29
notebook restarts the operating system after you exit Computer Setup. ✎ Pointing devices are not supported in Computer Setup; you must use the keyboard to navigate and make selections. The menu tables later in this chapter provide an overview of Computer Setup options. Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 30
screen. ❏ To exit and save all the settings you have entered, use the arrow keys to select Exit > Exit Saving Changes, and then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the notebook restarts. 2-2 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 31
. 5. To confirm the restoration, press f10. 6. Select Exit > Exit Saving Changes, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Maintenance and Service Guide 2-3 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 32
Troubleshooting Selecting from the Main Menu Select System Information Table 2-1 Main Menu To Do This ■ View identification information about the notebook. ■ View specification information about the processor, memory and cache size, keyboard controller version, and system BIOS. Selecting from the - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 33
Troubleshooting Selecting from the Advanced Menu Select Video Graphic Mode Dedicated Video Memory Total Video Memory Language Support Boot Order Accessibility Options Embedded WLAN This Run a quick or comprehensive self-test on any hard drive in the system. Maintenance and Service Guide 2-5 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 34
you save are in effect when the notebook restarts. Cancel changes entered during the current session. Then exit and restart the notebook. Replace configuration settings in Computer Setup with factory default settings. (Identification information is retained.) 2-6 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 35
No Operating System (OS) Loading" 2.10 "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" 2.11 "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" 2.12 "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" 2.13 "Flowchart 2.13-No OS Loading, Diskette Drive" Maintenance and Service Guide 2-7 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 36
Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 "Flowchart 2.14-No OS Loading, Optical Drive" 2.15 "Flowchart 2.15-No Audio, Part 1" 2.16 "Flowchart 2.16-No Audio, Part 2" 2.17 "Flowchart 2.17-Nonfunctioning Device" 2.18 "Flowchart 2.18-Nonfunctioning Keyboard - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 37
? Y Check LED board, speaker connections. Y Go to "Flowchart 2.6-No Video, Part 1." Go to Y "Flowchart 2.9-No Operating System (OS) Loading." Y Go to "Flowchart 2.15-No Audio, Part 1." N All drives working? N Keyboard/ pointing device working? N Connecting to network or modem? End Go to - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 38
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N Power up on battery power? Y Reset power.* N Power up on battery power? Y Go to "Flowchart 2.3-No Power, Part 2." N Power up on AC power? Y Reset power.* N Power up on - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 39
in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another notebook, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to "Flowchart 2.4-No Power, Part 3." Done Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 40
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in notebook and at power source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 41
Replace the following items (if applicable). Check notebook operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-13 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 42
the following one at a time. Test after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Display 3. System board N Video OK? Y Try another display. N Internal and external video OK? Y Replace system board. Done Done 2-14 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 43
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from "Flowchart 2.6-No Video, Part 1." Remove notebook from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to "A" in Video OK? "Flowchart Video OK? Done 2.6-No Video, Part 1." - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 44
Troubleshooting Flowchart 2.8-Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reinstall notebook into docking device. Reset monitor cable connector at docking device. Y - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 45
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." No OS loading from diskette drive, go to "Flowchart 2.13-No OS Loading, - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 46
2.11-No OS Loading, Hard Drive, Part 2." Done N Boot from diskette? Y Change boot priority through the Setup utility and reboot. N Boot from hard drive? Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive." Go to "Flowchart 2.17-Nonfunctioning Device." 2-18 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 47
? Y Create partition, and then format hard drive to bootable C:\ prompt. Format hard drive and bring to a bootable C:\ prompt. Y Notebook booted? N Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Load OS using Operating System disc (if applicable). Maintenance and Service Guide 2-19 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 48
Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N System files on hard drive? Y Install OS and reboot. Y Virus on hard drive? N Run SCANDISK and check for bad sectors. N Can bad sectors be fixed? Y Clean virus. - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 49
each replacement: N ■ Diskette drive ■ System board Y Reset the notebook. Refer to OS loading? Done Section 1.2, "Resetting the N Notebook," for instructions. Change boot priority using the Setup utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide 2-21 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 50
? Y Done Go to "Flowchart 2.17-Nonfunctioning Device." Y Reset the notebook. Booting order correct? N Refer to Section 1.2, "Resetting the Notebook," for instructions. Go to "Flowchart 2.17-Nonfunctioning Device." Correct boot order using the Setup utility. 2-22 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 51
in docking device (if applicable)? N Undock N Internal audio? Y Go to "Flowchart 2.16-No Audio, Part 2." Go to "Flowchart 2.16-No Audio, Part 2." Dock notebook in replacement docking device. Go to "Flowchart 2.17-Nonfunctioning Device." N Y Audio? Done Maintenance and Service Guide 2-23 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 52
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio Y - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 53
pins or other damage. Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Replace hard drive. Replace NIC. If integrated NIC, replace system board. Fix or replace broken item. Go to "Flowchart 2.9-No Operating System - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 54
Troubleshooting Flowchart 2.18-Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N Keyboard operating properly? Y Replace internal keyboard or - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 55
Troubleshooting Flowchart 2.19-Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N Pointing device operating - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 56
and or modem connection Done in OS? reconfigure. working? Y N Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y Network or modem connection Done working? N Replace system board. 2-28 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 57
an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide 3-1 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 58
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components, HP Pavilion zv6000 3-2 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 59
Catalog Table 3-1 Spare Parts: Notebook Major Components Item 1 Description Spare Part Number Display assemblies 15.4-inch, WXGA, TFT 383940-001 383936-001 For use with Compaq Presario R4000 models with wireless capability 15.4-inch, WXGA, TFT with BrightView 15 and Service Guide 3-3 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 60
Illustrated Parts Catalog Notebook Major Components, Compaq Presario R4000 3-4 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 61
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item 2 3 4 Description Keyboard covers For use with HP Pavilion zv6000 models with wireless capability For use with HP Pavilion zv6000 models without wireless capability For use with Compaq Presario R4000 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 62
Illustrated Parts Catalog Notebook Major Components, HP Pavilion zv6000 3-6 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 63
383670-001 Includes: Top cover rear bezel (for use with HP Pavilion zv6000 models) PC Card slot space saver ExpressCard slot space saver RTC battery Memory module compartment cover Hard drive cover Notebook feet (not illustrated) Top covers (do not include TouchPad components) For use with full - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 64
Illustrated Parts Catalog Notebook Major Components, Compaq Presario R4000 3-8 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 65
Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item 9 10 11 12 Description Thermal frames (include fan and thermal paste) For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 For use with defeatured models Spare Part Number 383880-001 383881-001 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 66
Illustrated Parts Catalog Notebook Major Components, HP Pavilion zv6000 3-10 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 67
Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item 13 14 15 16 17 Description Memory modules 1024 MB 512 MB 256 MB Speakers For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 models Optical drives For use with HP Pavilion zv6000 models DVD±RW and - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 68
Illustrated Parts Catalog Notebook Major Components, Compaq Presario R4000 3-12 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 69
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item 18 19 20 Description Base enclosures For use with full-featured HP Pavilion zv6000 models For use with defeatured HP Pavilion zv6000 models For use with Compaq Presario R4000 models Hard drives ( - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 70
Illustrated Parts Catalog 3.3 Mass Storage Devices 3-14 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 71
and CD-RW Double Layer Combo Drive DVD/CD-RW Combo Drive For use with Compaq Presario R4000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive DVD±RW and CD-RW Combo Drive DVD/CD-RW Combo Drive Spare Part Number 392576-001 383953-001 383952 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 72
7 Description Top cover rear bezel PC Card slot space saver ExpressCard slot space saver RTC battery Memory module compartment cover (includes 1 captive screw, secured by C-clip) Hard drive cover (includes 2 captive screws, secured by C-clips) Notebook feet (4) 3-16 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 73
Miscellaneous (Not Illustrated) Spare Part Number Information Description All-in-one media cable Audio Y-cable Cable Kit HP remote control (for use with HP Pavilion zv6000 models) Label Kit Power supplies 120 watt, PFC 120 watt, non-PFC 90 watt, PFC 90 watt, non-PFC Power cords For use in: Belgium - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 74
Table 3-4 Miscellaneous (Not Illustrated) Spare Part Number Information (Continued) Description Spare Part Number Screw Kit (include the following screws headset with volume control 371693-001 USB digital drive 364727-001 USB travel mouse 309674-001 3-18 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 75
PCI communications card, for use in the rest of the world Audio Y-cable Keyboard for use with HP Pavilion zv6000 models in the United States Keyboard for use with HP Pavilion zv6000 models in the United Kingdom Keyboard for use with HP Pavilion zv6000 models in Germany Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 76
the United Kingdom Keyboard for use with Compaq Presario R4000 models in France Keyboard for use with Compaq Presario R4000 models in Italy Keyboard for use with Compaq Presario R4000 models in Spain Keyboard for use with Compaq Presario R4000 models in Denmark 3-20 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 77
models Thermal frame for use with HP Pavilion zv6000 models (includes fan and thermal paste) Thermal frame for use with Compaq Presario R4000 models (includes fan and thermal paste) Front board for use with full-featured HP Pavilion zv6000 models with infrared Maintenance and Service Guide 3-21 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 78
on Compaq Presario R4000 models) TouchPad support bracket (for use with Compaq Presario R4000 models) Display latch kit Keyboard cover zv6000 models Base enclosure for use with Compaq Presario R4000 models Fan assembly (includes thermal paste) TouchPad board 22 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 79
R4000 models without wireless capability (includes display cable) Display assembly, 15.0-inch, XGA, TFT, for use with Compaq Presario R4000 models without wireless capability (includes display cable) 256-MB memory module 512-MB memory module 1024-MB memory module Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 80
802.11b/g WLAN card, for use in the rest of the world DVD±RW and CD-RW Combo Drive with Lightscribe for use with Compaq Presario R4000 models 5400-rpm 60-GB hard drive (includes frame and connector) 4200-rpm 100-GB hard drive (includes frame and connector) 3-24 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 81
paste) Mobile AMD Sempron 3000 processor (includes thermal paste) Mobile AMD Sempron 3200 processor (includes thermal paste) DVD±RW and CD-RW Dual Layer Combo Drive for use with Compaq Presario R4000 models Maintenance and Service Guide 3-25 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 82
Part Number Listing (Continued) Spare Part Number 398032-001 398033-001 398034-001 398035-001 398036-001 Description DVD±RW and CD-RW Dual Layer Combo Drive defeatured Compaq Presario R4000 models Top cover for use with full-featured Compaq Presario R4000 models 3-26 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 83
. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Flat-bladed screwdriver ■ Tool kit-includes connector removal tool, loopback plugs, and case utility tool Maintenance and Service Guide 4-1 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 84
damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the notebook, ensure that - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 85
, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on, and then shut it down through the operating system. ■ Before removing a diskette - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 86
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge of , reducing its life expectancy. 4-4 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 87
ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. Maintenance and Service Guide 4-5 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 88
and Replacement parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. 4-6 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 89
or soldering aids ■ Nonconductive foam ■ Conductive tabletop workstations with ground cords of one megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material-handling packages ■ Nonconductive plastic bags - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 90
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V 4-8 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 91
many as 75 screws, in 9 different sizes, that may have to be removed, replaced, or loosened when servicing the notebook. Make special note of each screw and screw lock size and location during removal and replacement. Refer to Appendix C, "Screw Listing." for detailed information on screw and screw - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 92
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5-2 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 93
the Notebook for Disassembly Battery pack 0 Hard Drive 2 loosened to remove the hard drive cover 2 to remove the hard drive 4 to remove the hard drive frame Notebook Feet 0 External Memory Module 1 loosened to remove the memory module compartment cover Optical Drive 1 Keyboard Cover - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 94
Frame 5.22 System Board # of Screws Removed 0 8 on HP Pavilion zv6000 models 6 on Compaq Presario R4000 models 17 on HP Pavilion zv6000 models 15 on Compaq Presario R4000 models 3 0 2 4 0 13 on HP Pavilion zv6000 models 11 on Compaq Presario R4000 models 6 5-4 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 95
Disconnect the power cord. Battery Pack Spare Part Number Information For use with HP Pavilion zv6000 models 12-cell, 6.0-AHr 8-cell, 4.4-AHr For use with Compaq Presario R4000 models 12-cell, 6.0-AHr 8-cell, 4.4-AHr 383963-001 383965-001 383966-001 383968-001 Maintenance and Service Guide 5-5 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 96
rear panel. (The right edge of the battery pack disengages from the notebook.) c. Lift the right edge of the battery pack 2 up and swing it to the left. d. Remove the battery pack. Removing the Battery Pack Reverse the above procedure to install the battery pack. 5-6 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 97
Procedures Hard Drive Spare Part Number Information 5400-rpm 80-GB 5400-rpm 60-GB 4200-rpm 100-GB 4200-rpm 80-GB 4200-rpm 60-GB 4200-rpm 40-GB 383954-001 392575-001 392576-001 383953-001 383952-001 383951-001 1. Prepare the notebook for disassembly (Section 5.3). Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 98
hard drive cover to the notebook. 3. Lift the left side of the cover 2 up and swing it to the right. 4. Remove the hard drive cover. ✎ The hard drive cover is included in the Miscellaneous Plastics Kit, spare part number 383670-001. Removing the Hard Drive Cover 5-8 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 99
PM2.0×7.0 hard drive retention screws 1 that secure the hard drive to the notebook. 6. Slide the hard drive 2 to the right to disconnect it from the system board. 7. Lift the hard drive 3 straight up and remove it from the hard drive bay. Removing the Hard Drive Maintenance and Service Guide 5-9 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 100
Procedures 8. Remove the four PM3.0×4.5 screws 1 that secure the hard drive frame to the hard drive. 9. Lift the frame 2 to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive. 5-10 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 101
Kit, spare part number 383670-001. Replacing the Notebook Feet 5.6 External Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 383950-001 383949-001 383948-001 1. Prepare the notebook for disassembly (refer to Section 5.3). Maintenance and Service Guide 5-11 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 102
rear edge of the cover 2 up and swing it toward you. 4. Remove the memory module compartment cover. ✎ The memory module compartment cover is included in the Miscellaneous Plastics Kit, spare part number 383670-001. Removing the Memory Module Compartment Cover 5-12 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 103
the socket at an angle. 7. Remove the memory module. ✎ Memory modules are designed with notches 3 to prevent incorrect installation of the module into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module. Maintenance and Service Guide 5-13 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 104
and Replacement Procedures 5.7 Optical Drive Optical Drive Spare Part Number Information For use with HP Pavilion zv6000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive DVD/CD-RW Combo Drive For use with Compaq Presario R4000 models - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 105
release hole 2. The optical drive media tray releases from the optical drive. 4. Use the media tray frame to slide the optical drive 3 to the right. 5. Remove the optical drive. Removing the Optical Drive Reverse the above procedure to install the optical drive. Maintenance and Service Guide 5-15 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 106
Presario R4000 models with wireless capability 383918-001 For use with Compaq Presario R4000 models without wireless 383917-001 capability 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with the rear panel toward you. 5-16 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 107
Removal and Replacement Procedures 3. Remove the four PM2.0×15.0 screws that secure the keyboard cover to the notebook. Removing the Keyboard Cover Screws Maintenance and Service Guide 5-17 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 108
Removal and Replacement Procedures 4. Turn the notebook right-side up with the front toward you. 5. Open the notebook as far as possible. ✎ Steps 6 through 10 apply to HP Pavilion zv6000 models. See steps 11 through 15 in this section to remove the keyboard cover on Compaq Presario R4000 models. 6. - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 109
label area of the keyboard cover 1 to release the keyboard cover hook from the notebook. 8. Lift the right side of the keyboard cover 2 and slide the right side of the cover toward the notebook rear panel. Releasing the Keyboard Cover, HP Pavilion zv6000 Models Maintenance and Service Guide 5-19 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 110
release the keyboard cover hooks from the notebook. As you do so, continue lifting the right side of the keyboard cover and sliding the cover 4 toward the notebook rear panel. 10. Remove the keyboard cover. Removing the Keyboard Cover, HP Pavilion zv6000 Models 5-20 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 111
a flat blade screwdriver into the notch 1 behind the insert key and lift up the right side of the keyboard cover 2. 12. Lift up on the middle 3 of the keyboard cover until it disengages from the notebook. Releasing the Keyboard Cover, Compaq Presario R4000 Models Maintenance and Service Guide 5-21 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 112
and Replacement Procedures 13. Lift the rear edge of the keyboard cover 1 and swing it forward until it rests on the keyboard. 14 keyboard cover. Removing the Keyboard Cover, Compaq Presario R4000 Models Reverse the above procedure to install the keyboard cover. 5-22 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 113
in this section apply to Compaq Presario R4000 models. Volume Board Spare Part Number Information Volume board (includes volume board cable; for use only on Compaq Presario R4000 models) 383912-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard cover (Section - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 114
Removal and Replacement Procedures 5.10 Bluetooth Board Bluetooth Board Spare Part Number Information Bluetooth wireless board (includes Bluetooth board cable) 394733-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.8). 3. Disconnect the - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 115
Keyboard Removal and Replacement Procedures Keyboard Spare Part United Kingdom United States For use with Compaq Presario R4000 models: Denmark France French Canada Italy The notebook for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.8). Maintenance and Service Guide 5-25 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 116
Removal and Replacement Procedures 3. Remove the four PM2.0×4.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws 5-26 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 117
Removal and Replacement Procedures 4. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide 5-27 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 118
Procedures 5. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard. 5-28 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 119
network (WLAN) card, for use in North America 802.11b/g WLAN card, for use in the rest of the world 392557-001 392557-002 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.8). 3. Remove the keyboard (Section 5.11). Maintenance and Service Guide 5-29 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 120
card 3 by pulling the card away from the socket at a 45-degree angle. ✎ Mini PCI communications cards are designed with notches 4 to prevent incorrect installation of the card into the Mini PCI communcations card socket. Removing a Mini PCI Communications Card 5-30 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 121
Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 383950-001 383949-001 383948-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard cover (Section 5.8). 3. Remove the keyboard (Section 5.11). Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 122
the socket at an angle 2. 6. Remove the memory module. ✎ Memory modules include security slots 3 to prevent the incorrect installation of the module into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module. 5-32 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 123
Replacement Procedures 5.14 Display Assembly Display Assembly Spare Part -001 For use with Compaq Presario R4000 models with wireless capability notebook for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.8). 3. Remove the keyboard (Section 5.11). Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 124
remove the keyboard cover on Compaq Presario R4000 models. 5. Remove the two Mylar screw covers 1 from the rear panel. 6. Remove the four PM2.0×7.0 screws 2 that secure the display assembly to the notebook. Removing the Display Screws, HP Pavilion zv6000 Models 5-34 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 125
Removal and Replacement Procedures 7. Turn the notebook right-side up with the front toward you. 8. Open the notebook as far as possible. 9. Disconnect the wireless antenna cables1 1 from the Mini PCI communications card. 10. Remove the wireless antenna cables from the clips 2 in the top cover. 11. - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 126
Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other notebook components. 12. Remove the four PM2.0×7.0 screws 1 that secure the display assembly - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 127
Removal and Replacement Procedures ✎ Steps 14 through 21 apply to Compaq Presario R4000 models. 14. Remove the two PM2.0×7.0 screws that secure the display assembly to the notebook. Removing the Display Screws, Compaq Presario R4000 Models Maintenance and Service Guide 5-37 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 128
cables 1 from the Mini PCI communications card. 18. Remove the wireless antenna cables from the clips 2 in the top cover. 19. Disconnect the display cable from the system board 3. Removing the Display and Wireless Antenna Cables, Compaq Presario R4000 Models 5-38 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 129
notebook components. 20. Remove the four PM2.0×7.0 screws 1 that secure the display assembly to the notebook. 21. Remove the display assembly 2. Removing the Display Assembly, Compaq Presario R4000 Models Reverse the above procedure to install the display assembly. Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 130
For use with Compaq Presario R4000 models 383921-001 383922-001 383925-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Keyboard (Section 5.11) e. Display - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 131
. See steps 8 through 12 in this section to remove the base enclosure on Compaq Presario R4000 models. 3. Remove the thirteen PM2.0×15.0 screws that secure the base enclosure to the notebook. Removing the Base Enclosure Screws, Part 1, HP Pavilion zv6000 Models Maintenance and Service Guide 5-41 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 132
Removal and Replacement Procedures 4. Remove the four PM2.0×7.0 screws that secure the base enclosure to the notebook. Removing the Base Enclosure Screws, Part 2, HP Pavilion zv6000 Models 5-42 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 133
Removal and Replacement Procedures 5. Access the fan cable through the memory module expansion compartment and disconnect the fan cable from the system board. Disconnecting the Fan Cable, HP Pavilion zv6000 Models Maintenance and Service Guide 5-43 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 134
Removal and Replacement Procedures 6. Swing the rear edge of the base enclosure 1 up and forward until it rests at an angle. 7. Lift the base enclosure 2 up and remove it. Removing the Base Enclosure, HP Pavilion zv6000 Models 5-44 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 135
Removal and Replacement Procedures ✎ Steps 8 through 12 apply to Compaq Presario R4000 models. 8. Remove the ten PM2.0×15.0 screws that secure the base enclosure to the notebook. Removing the Base Enclosure Screws, Part 1, Compaq Presario R4000 Models Maintenance and Service Guide 5-45 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 136
Removal and Replacement Procedures 9. Remove the five PM2.0×7.0 screws that secure the base enclosure to the notebook. Removing the Base Enclosure Screws, Part 2, Compaq Presario R4000 Models 5-46 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 137
Removal and Replacement Procedures 10. Access the fan cable through the memory module expansion compartment and disconnect the fan cable from the system board. Disconnecting the Fan Cable, Compaq Presario R4000 Models Maintenance and Service Guide 5-47 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 138
the base enclosure 1 up and forward until it rests at an angle. 12. Lift the base enclosure up 2 and remove it. Removing the Base Enclosure, Compaq Presario R4000 Models Reverse the above procedure to install the base enclosure. 5-48 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 139
Removal and Replacement Procedures 5.16 Fan Assembly Fan Assembly Spare Part Number Information Fan assembly 383926-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 140
1 that secure the fan to the base enclosure. ✎ The screws removed in Step 3 have a coarser thread than other PM2.0×4.0 screws used in the notebook. 4. Remove the fan assembly 2. Removing the Fan Assembly Reverse the above procedure to install the fan assembly. 5-50 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 141
Spare Part Number Information For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 models 383919-001 383920-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 142
Removal and Replacement Procedures 3. Disconnect the speaker cable 1 from the system board. 4. Lift the rear edge of the speaker 2 up and swing it forward. 5. Remove the speaker 3. Removing the Speaker Reverse the above procedure to install the speaker. 5-52 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 143
models without infrared 383905-001 384134-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Keyboard (Section 5.11) e. Display assembly (Section 5.14) f. Base - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 144
Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the front board cable is attached and disconnect the cable 2. Disconnecting the Front Board Cable 5-54 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 145
Removal and Replacement Procedures 4. Remove the two PM2.0×4.0 screws 1 that secure the front board to the top cover. 5. Remove the front board 2. Removing the Front Board Reverse the above procedure to install the front board. Maintenance and Service Guide 5-55 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 146
notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Keyboard (Section 5.11) e. Display assembly (Section 5.14) f. Base enclosure (Section 5.15) 5-56 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 147
Removal and Replacement Procedures 2. Position the top cover with the rear panel toward you. 3. Remove the four PM2.0×11.0 spring-loaded shoulder screws 1 that secure the thermal module to the notebook. 4. Remove the thermal module 2. Removing the Thermal Module Maintenance and Service Guide 5-57 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 148
surfaces of the thermal module 1 and processor 2 each time the thermal module is removed. Thermal paste is included with all thermal module and processor spare part kits. Thermal Paste Locations Reverse the above procedure to install the thermal module. 5-58 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 149
-001 396879-001 396881-001 396880-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Keyboard (Section 5.11) e. Display assembly (Section 5.14) f. Base enclosure - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 150
Removal and Replacement Procedures 2. Slide the tip of the processor release arm 1 to the right until it clears the tab 2 on the processor socket. corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor. 5-60 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 151
Spare Part Number Information For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 models 383880-001 383881-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 152
Removal and Replacement Procedures 3. Remove the PM2.0×7.0 screw that secures the thermal frame to the top cover. Removing the Thermal Frame Screw 5-62 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 153
Removal and Replacement Procedures 4. Turn the notebook upside down with the rear panel toward you. ✎ Steps 5 and rear bezel is included in the Miscellaneous Plastics Kit, spare part number 383670-001. Removing the Top Cover Rear Bezel, HP Pavilion zv6000 Models Maintenance and Service Guide 5-63 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 154
Removal and Replacement Procedures 7. Disconnect the fan cable 1 from the system board. 8. Remove the six PM2.0×7.0 screws 2 that secure the thermal frame to the top cover. 9. Remove the thermal frame 3. Removing the Thermal Frame 5-64 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 155
Removal and Replacement Procedures 10. Remove the PM1.5×3.0 screw 1 that secures the fan shield to the thermal frame. 11. Remove the fan shield 2. Removing the Fan Shield Maintenance and Service Guide 5-65 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 156
Removal and Replacement Procedures 12. Remove the three PM1.5×3.0 screws 1 that secure the fan to the thermal frame. 13. Remove the fan 2. Removing the Fan Reverse the above procedure to install the thermal frame. 5-66 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 157
13) ■ Mini PCI communications card (Section 5.12) ■ Processor (Section 5.20) ■ RTC battery (Section 5.22) 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Bluetooth - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 158
Removal and Replacement Procedures 2. Release the system board ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable from the system board. 5-68 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 159
Removal and Replacement Procedures 3. Turn the notebook upside down with the front toward you. 4. Position the top cover. ✎ Step 7 applies only to Compaq Presario R4000 models. 7. Disconnect the LED cable 3 from the system board. Removing the System Board Screws Maintenance and Service Guide 5-69 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 160
Removal and Replacement Procedures 8. Lift the left side of the system board 1 until it rests at an angle. 9. Slide the system board 2 to the left and remove it. Removing the System Board 5-70 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 161
and Replacement Procedures 10. If necessary, disconnect both ends of the RJ-11 modem cable 1 from the system board and remove the cable 2. ✎ The RJ-11 modem cable is included in the Miscellaneous Cable Kit, spare part number 383671-001. Removing the RJ-11 Modem Cable Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 162
battery socket 1 and remove the RTC battery 2. ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 383670-001. Removing the RTC Battery Reverse the above procedure to install the RJ-11 modem cable, RTC battery, and system board. 5-72 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 163
6-1 Notebook Dimensions HP Pavilion zv6000 Height Width Depth Compaq Presario R4000 Height Width Depth Weight With 15.4-inch display, optical drive and 12-cell battery pack With 15.0-inch display, optical drive and 12-cell battery pack With 15.4-inch display, optical drive and 8-cell battery pack - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 164
Specifications Table 6-1 Notebook (Continued) Input Power Operating voltage Operating current 18.5 V dc 4.9 A or 6.5 A Temperature Operating standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 165
, WXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 180 nits typical 8.1 in 13.0 in 15.4 in - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 166
inch, XGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 22.9 cm 30.0 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 9.0 in 11.8 in 15.0 in - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 167
to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. †Actual drive specifications may differ slightly. Maintenance and Service Guide 6-5 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 168
Mode 1 and 2) CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge Write: CD-R and CD-RW 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 0.74 µm 6-6 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 169
Specifications Table 6-5 DVD/CD-RW Combo Drive Access time CD media DVD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data transfer time < 15 seconds Stop time < 6 seconds Maintenance and Service Guide 6-7 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 170
Specifications Table 6-6 DVD±RW and CD-RW Combo Drive Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready 74 µm Write: CD-R and CD-RW DVD-R and DVD-RW 6-8 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 171
Drive (Continued) Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time CD < 175 ms < 285 ms Audio < 15 seconds < 6 seconds Maintenance and Service Guide 6-9 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 172
Specifications Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Table 6-7 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned 6-10 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 173
24CD IRQ4 COM1 IRQ5* Conexant AC-Link Audio SMBus Controller-24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System PCI1410 CardBus controller *Default configuration ✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. Maintenance and Service Guide 6-11 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 174
IRQ14 Primary IDE channel IRQ15 Secondary IDE channel IRQ17 Conexant AC -Link Audio IRQ17 Soft V90 Data Fax Modem with SmartCP IRQ17 ATi Mobility SD Host Controller *Default configuration ✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. 6-12 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 175
Embedded Controller System CMOS/real time clock System board resources Direct memory access controller System board resources Programmable interrupt controller System board resources Direct memory access controller Numeric data processor Secondary IDE Channel Maintenance and Service Guide 6-13 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 176
System board resources System board resources ISAPNP Read Data Port System board resources System board resources System board resources System board resources 6-14 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 177
/810x Family Fast Ethernet NIC PCI standard PCI-to-PCI bridge Texas Instruments PCIxx21/x515 Cardbus Controller Texas Instruments PCIxx21/x515 Cardbus Controller Maintenance and Service Guide 6-15 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 178
Specifications Table 6-10 System Memory Map Memory Map Address (hex) 0xD4100000-0xD41FFFFF 0xD4100000-0xD41FFFFF 0xD8000000-0xDBFFFFFF 0xD8000000-0xDBFFFFFF 0xFAC00000-0xFEBFFFFF Controller ATI SMBus System board System board System board resources System board 6-16 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 179
Specifications Table 6-10 System Memory Map (Continued) Memory Map Address (hex) 0xD4208000-0xD42087FF 0xD4200000-0xD4203FFF 0xD4204000-0xD4205FFF 0xFFEFF000-0xFFEFFFFF SDA Standard Compliant SD Host Controller SDA Standard Compliant SD Host Controller Maintenance and Service Guide 6-17 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 180
Specifications Table 6-10 System Memory Map (Continued) Memory Map Address (hex) 0xD4209400-0xD42094FF 0xD4003400-0xD40034FF (shipping configuration) Realtek RTL8139/810x Family Fast Ethernet NIC Conexant AC-Link Audio SoftV90 Data Fax Modem with SmartCP System board resources System board - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 181
A Connector Pin Assignments Table A-1 Audio-Out (Headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel Pin Signal 3 Ground Maintenance and Service Guide A-1 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 182
Connector Pin Assignments Table A-2 Audio-In (Microphone) Pin Signal 1 Audio in, left channel 2 Audio in, right channel Pin Signal 3 Ground Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground A-2 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 183
8 Ground Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-3 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 184
Connector Pin Assignments Table A-5 RJ-45 (Network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused A-4 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 185
Connector Pin Assignments Table A-6 RJ-11 (Modem) Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Maintenance and Service Guide A-5 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 186
Connector Pin Assignments Table A-7 S-Video-Out Pin Signal 1 C (chrominance) 2 Ground 3 Y (luminance) 4 Ground Pin Signal 5 Composite video 6 Not connected 7 Ground A-6 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 187
or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the notebook is used. Maintenance and Service Guide B-1 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 188
voltage rating of 125 or 250 V AC, as required by each country's power system. ■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook. B-2 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 189
Power Cord cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord cord, and cord - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 190
it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. B-4 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 191
C Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the notebook. All screws listed in this appendix are available in the Screw Kit, spare part number 383673-001. Maintenance and Service Guide C-1 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 192
Qty. Length Thread Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 1 Two screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips; documented in Section 5.4) 2 One screw that secures the memory module compartment cover to the notebook (screw is captured - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 193
Thread Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 1 Two screws that secure the hard drive to the notebook (documented in Section 5.4) 2 One screw that secures the optical drive to the notebook (documented in Section 5.7) Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide C-3 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 194
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the display assembly to the notebook on HP Pavilion zv6000 models (documented in Section 5.14) Phillips PM2.0×7.0 Screw Locations - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 195
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the display assembly to the notebook on HP Pavilion zv6000 models (documented in Section 5.14) Phillips PM2.0×7.0 Screw Locations - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 196
Screw (Continued) Head mm Color Qty. Length Thread Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the display assembly to the notebook on Compaq Presario R4000 models (documented in Section 5.14) Phillips PM2.0×7.0 Screw Locations C-6 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 197
assembly to the notebook on Compaq Presario R4000 models (documented in Section 5.14) 2 Five screws that secure the base enclosure to the notebook on Compaq Presario R4000 models (documented in Section 5.15) Head Width 4.5 mm Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide C-7 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 198
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the base enclosure to the notebook on HP Pavilion zv6000 models (documented in Section 5.15) Phillips PM2.0×7.0 Screw Locations - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 199
Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the thermal frame to the top cover (documented in Section 5.21) Phillips PM2.0×7.0 Screw Location Maintenance and Service Guide C-9 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 200
Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 6 screws that secure the thermal frame to the top cover (documented in Section 5.21) Phillips PM2.0×7.0 Screw Locations C-10 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 201
Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system board to the top cover (documented in Section 5.22) Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide C-11 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 202
Screw Listing Table C-2 Phillips PM3.0×4.5 Screw Head mm Color Qty. Length Thread Width Black 4 4.5 mm 3.0 mm 4.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM3.0×4.5 Screw Locations C-12 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 203
Screw Listing Table C-3 Phillips PM2.0×15.0 Screw Head mm Color Qty. Length Thread Width Black 27 15.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the keyboard cover to the notebook (documented in Section 5.8) Phillips PM2.0×15.0 Screw Locations Maintenance and Service Guide C-13 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 204
Screw Listing Table C-3 Phillips PM2.0×15.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 27 15.0 mm 2.0 mm 4.5 mm Where used: 13 screws that secure the base enclosure to the top cover on HP Pavilion zv6000 models (documented in - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 205
.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 27 15.0 mm 2.0 mm 4.5 mm Where used: 10 screws that secure the base enclosure to the top cover on Compaq Presario R4000 models (documented in Section 5.15) Phillips PM2.0×15.0 Screw Locations Maintenance and Service Guide C-15 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 206
PM2.0×4.0 Screw mm Color Qty. Length Thread Black 8 4.0 mm 2.0 mm Where used: 2 screws that secure the volume board to the keyboard cover on Compaq Presario R4000 models (documented in Section 5.9) Head Width 4.5 mm Phillips PM2.0×4.0 Screw Locations C-16 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 207
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Black 8 4.0 mm 2.0 mm Where used: 4 screws that secure the keyboard to the notebook (documented in Section 5.11) Head Width 4.5 mm Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide C-17 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 208
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 8 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the front board to the top cover on HP Pavilion zv6000 models (documented in Section 5.18) Phillips - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 209
Screw Listing Table C-5 Phillips PM1.5×3.0 Screw Head mm Color Qty. Length Thread Width Silver 6 3.0 mm 1.5 mm 4.0 mm Where used: 2 screws that secure the Bluetooth board to the notebook (documented in Section 5.10) Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide C-19 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 210
Width Silver 6 3.0 mm 1.5 mm 4.0 mm Where used: 1 One screw that secures the fan cover to the thermal frame (documented in Section 5.16) 2 Three screws that secure the fan to the thermal frame (documented in Section 5.16) Phillips PM1.5×3.0 Screw Locations C-20 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 211
Screw Listing Table C-6 Phillips PM2.0×4.0 Coarse Thread Screw Head mm Color Qty. Length Thread Width Black 3 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the fan assembly to the base enclosure (documented in Section 5.16) Phillips PM2.0×4.0 Coarse Thread Screw Locations - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 212
-Loaded Shoulder Screw Head mm Color Qty. Length Thread Width Silver 4 11.0 mm 2.0 mm 8.0 mm Where used: 4 screws that secure the thermal module to the notebook (documented in Section 5.21) Phillips PM2.0×11.0 Spring-Loaded Shoulder Screw Locations C-22 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 213
Screw Listing Table C-8 Phillips PM2.0×3.0 Screw Head mm Color Qty. Length Thread Width Silver 2 3.0 mm 2.0 mm 5.0 mm 2 screws that secure the top cover rear bezel to the top cover (documented in Section 5.21) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide C-23 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 214
Screw Listing Table C-9 Phillips PM1.5×8.0 Screw Head mm Color Qty. Length Thread Width Silver 2 8.0 mm 1.5 mm 2.0 mm 2 screws that secure the system board to the top cover (documented in Section 5.22) Phillips PM1.5×8.0 Screw Locations C-24 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 215
keys 1-15 audio troubleshooting 2-23 audio Y-cable, spare part number 3-17 audio-in jack location 1-10 pin assignments A-2 audio-out jack location 1-10 pin assignments A-1 B base enclosure removal 5-40 spare part numbers 3-13, 3-22, 5-40 battery bay 1-22 battery light 1-7, 1-8 battery pack removal - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 216
Serial Bus (USB) A-2 connectors, service considerations 4-2 D design overview 1-24 Digital Media Slot 1-13 Digital Media Slot light 1-16 disassembly sequence chart 5-3 diskette drive OS loading problems 2-21 precautions 4-3 display assembly removal 5-33 spare part numbers 3-3, 3-22, 3-23, 5-33 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 217
feet illustrated 3-16 locations 5-11 flowcharts, troubleshooting no audio 2-23, 2-24 no network/modem connection 2-28 no OS loading 2-17 no OS loading from diskette drive 2-21 no OS loading from hard drive 2-18, 2-19, 2-20 no OS loading from optical drive 2-22 no power 2-10, 2-12, 2-13 no video 2-14 - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 218
4-3 removal 5-14 spare part numbers 3-11, 3-15, 5-14 specifications 6-6 P packing precautions 4-5 PC Card eject button 1-13 PC Card slot 1-13 PC Card slot space saver, illustrated 3-16 plastic parts 4-2 pointing device, troubleshooting 2-27 power connector 1-9 Index-4 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 219
cable slot 1-13 serial number 3-1, 5-2 service considerations 4-2 speakers location 1-7, 1-8 removal 5-51 spare part numbers 3-11, 3-22, 5-51 specifications DVD/CD-RW Combo Drive 6-6 DVD±RW and CD-RW Combo Drive 6-8 hard drive 6-5 I/O addresses 6-13 interrupts 6-11 Maintenance and Service Guide - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 220
TouchPad on/off button 1-20, 1-21 TouchPad support bracket, spare part number 3-7, 3-22 TouchPad vertical scroll zone 1-20, 1-21 transporting precautions 4-5 troubleshooting audio 2-23 Computer Setup 2-2 docking device 2-16 flowcharts 2-7 keyboard 2-26 modem 2-28 network 2-28 nonfunctioning device - Compaq Presario R4000 | HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 221
Index USB digital drive, spare part number 3-18 USB travel mouse, spare part number 3-18, 3-19 V vent, locations 1-9, 1-11, 1-16, 1-22 video troubleshooting 2-14 volume board removal 5-23 spare part number 3-5, 3-22, 5-23 volume buttons 1-7, 1-19 W Windows applications key 1-15 Windows logo key 1-15
Maintenance and Service
Guide
HP Pavilion zv6000 Notebook PC
Compaq Presario R4000 Notebook PC
Document Part Number: 382519-002
July 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.