Compaq Presario SR1000 Warranty and Support Guide
Compaq Presario SR1000 - Desktop PC Manual
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- Compaq Presario SR1000 | Warranty and Support Guide - Page 1
Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week IMPORTANT NOTE If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability to service your needs. - Compaq Presario SR1000 | Warranty and Support Guide - Page 2
your PC product number, model number, and serial number by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Registration is quick, easy and offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to - Compaq Presario SR1000 | Warranty and Support Guide - Page 3
Repair You can easily replace many of the internal and external PC parts yourself. This is the fastest method of repair, where the part is conveniently sent with next-day service to your home or business. We pay the shipping and handling. Detailed instructions are included to guide you through an - Compaq Presario SR1000 | Warranty and Support Guide - Page 4
service providers offer warranty service for the same product model number, without voiding the warranty. Warranty terms, service availability, and service response times may vary from country/region to country/region. Standard warranty service response time is subject to change due to local parts - Compaq Presario SR1000 | Warranty and Support Guide - Page 5
provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES - Compaq Presario SR1000 | Warranty and Support Guide - Page 6
, HP'S MAXIMUM LIABILITY UNDER problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support - Compaq Presario SR1000 | Warranty and Support Guide - Page 7
and part return costs and determine the courier/carrier to be used. If customer self repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at: http://www.hp.com/support Service Upgrades HP - Compaq Presario SR1000 | Warranty and Support Guide - Page 8
the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information available before you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating - Compaq Presario SR1000 | Warranty and Support Guide - Page 9
Any transfer must include all component parts, media, printed materials, this shall not remove any product , decompile, or disassemble the Software Product you provide in relation to support services related to the Software Product. or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN - Compaq Presario SR1000 | Warranty and Support Guide - Page 10
Model Number(s): Product Options: Personal computer S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 All conforms to the following Product Specifications A1: 2001 GB9254: 1998 FCC Title 47 CFR, Part 15 Class B / ICES-002, issue 2 - Compaq Presario SR1000 | Warranty and Support Guide - Page 11
Specifications your PC to the electrical power system. Batteries are delivered device, pursuant to Part 15 of the with the instructions, may cause which can be determined by turning the equipment off and on were conducted with supported peripheral devices and power cord supplied with this unit. 11 - Compaq Presario SR1000 | Warranty and Support Guide - Page 12
Part of users requiring service to report the problem to the manufacturer, individual sending the message, the telephone number of the sending machine or such cases, the company's inside wiring associated with a single line individual service ground connections of the power utility, telephone lines, - Compaq Presario SR1000 | Warranty and Support Guide - Page 13
into the Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS DOC Statement (Canada Only power supply and modem of this product. Lithium Battery Caution WARNING: The PC uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace - Compaq Presario SR1000 | Warranty and Support Guide - Page 14
Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground - Compaq Presario SR1000 | Warranty and Support Guide - Page 15
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Warranty and
Support Guide
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1 Year Parts and Labor
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1 Year Technical Telephone Support
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24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability to service your needs.
We are available 24 hours a day, 7 days a week. We have specialists available to help you
with your technical support questions as they arise via the Web or phone (see Contact
Numbers within this document). We want to make sure that your support needs are met and
any issues resolved as quickly as possible.
This document includes warranty information for the United States, Canada, and the Caribbean.
The information in this document is subject to change without notice.
Before contacting Total Care, it’s important to have the following information handy. Please
take a moment to write down your product information for future reference.
Model Number: _____________________________________________________________________
Serial Number: _____________________________________________________________________
Purchase Date: _____________________________________________________________________
System or Product Number: ______________________________________________________