Compaq Presario SR1000 Warranty and Support Guide - 1 year
Compaq Presario SR1000 - Desktop PC Manual
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- Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 1
Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week IMPORTANT NOTE If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability to service your needs. - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 2
PC product number, model number, and serial number by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Registration is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 3
, and effective expert advice for all your Compaq-branded products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your PC's Help and Support Center for the fastest resolutions. For more information - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 4
service providers offer warranty service for the same product model number, without voiding the warranty. Warranty terms, service availability, and service response times may vary from country/region to country/region. Standard warranty service response time is subject to change due to local parts - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 5
provider, or (iii) your own installation of end-user replaceable HP or HP-approved parts if available for your product in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 6
you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 7
service upgrades and the cost for these service upgrades, refer to the HP Web site at: http://www.hp.com/support . TO THE MAXIMUM EXTENT PERMITTED BY removable media to HP for replacement. For blank tape removable problems to software usage problems. • Obtaining support pack information or updates - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 8
via the Web at: http://www.hp.com/support Contact your authorized HP dealer or authorized service provider, and be sure to have the following information available before you call: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 9
upgrade eligibility. 3. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to the original Software Product provided by HP unless HP provides other terms along with the update or supplement. In case remove disassemble to support services related to TO THE MAXIMUM EXTENT PERMITTED - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 10
to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. Rev. 10/03 10 - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 11
Model Number(s): S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series. a1000, t3000, d4000, w5000, m7000, Z500, s7000. Product Options: All, (including refurbish) conforms to the following Product Specifications : 1998 FCC Title 47 CFR, Part 15 Class B / ICES-002, - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 12
your PC to the electrical power system. Batteries are delivered device, pursuant to Part 15 of the FCC accordance with the instructions, may cause which can be determined by turning the equipment off and on, were conducted with supported peripheral devices and power cord supplied with this unit. 12 - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 13
Part of users requiring service to report the problem to the manufacturer, individual sending the message, the telephone number of the sending machine or such cases, the company's inside wiring associated with a single line individual service ground connections of the power utility, telephone lines, - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 14
into the Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS DOC Statement (Canada Only power supply and modem of this product. Lithium Battery Caution WARNING: The PC uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 15
Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground - Compaq Presario SR1000 | Warranty and Support Guide - 1 year - Page 16
Printed in
Warranty and
Support Guide
±
1 Year Parts and Labor
±
1 Year Technical Telephone Support
±
24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR
COMPUTER TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability
to service your needs. We are available 24 hours a day, 7 days a week. We
have specialists available to help you with your technical support questions as they arise
via the Web or phone (see Contact Numbers within this document). We want to make
sure that your support needs are met and any issues are resolved as quickly as possible.
This document includes warranty information for the United States, Canada, and the Caribbean.
The information in this document is subject to change without notice.
Before contacting Total Care, it’s important to have the following information handy. Please
take a moment to write down your product information for future reference.
Model Number: _________________________________________________________________
Serial Number: _________________________________________________________________
Purchase Date: _________________________________________________________________
System or Product Number: ______________________________________________________