Compaq Presario SR2000 Limited Warranty and Support Guide (Refurbished Desktop
Compaq Presario SR2000 - Desktop PC Manual
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- Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 1
hp refurbished Limited Warranty and Support Guide Before contacting the HP Customer Support Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 2
response times may vary from country/region to country/region. Standard warranty service response time is subject to change due to local parts availability. If so, your HP authorized service provider can provide you with details. HP is not responsible for any tariffs or duties that may be incurred - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 3
, DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 4
part return costs and determine the courier/carrier to be used. If customer self repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at: http://www.hp.com/support Carry-in Warranty Service - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 5
http://www.hp.com/support HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and documentation provided - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 6
with that software. If the removable media on which HP distributes the problems to software usage problems. • Obtaining support pack information or updates. Software technical support does NOT include assistance with: • Generating or diagnosing user generated programs or source codes. • Installation - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 7
provided with/for your HP Product, whether in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for restoring the hard disk of the HP Product with/for which the - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 8
treaty provisions. You shall not remove any product identification, copyright and use technical information you provide in relation to support services related to the Software Product. HP agrees not .211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 9
Start, All Programs, PC Help & Tools. Software Repair Wizard to guide you through options to resolve software issues. Click Start, All Programs, PC Help & Tools. 3 HP Technical Support Web site. Go to http://www.hp.com/support for product information, driver updates, troubleshooting, and much more - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 10
://www.intuit.com Sonic (only CD-RW and DVD+RW/+R models) http://www.sonic.com HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 11
Desktop PCs computer S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series. a1000, t3000, d4000, w5000, m7000, z500, s7000. All, (including refurbish) conforms to the following product specifications : 2001 GB9254: 1998 FCC Title 47 CFR, Part 15 Class B / ICES-002, issue 2 - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 12
be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Please read the "Additional Safety Information" located later in this document before installing and connecting your PC to the electrical power system. Batteries are delivered with this product. When empty, do - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 13
network; this device should be disconnected until the source of the problem can be determined and until it has been repaired. If this is not done, the telephone company may temporarily disconnect your service that the electrical ground connections of the power utility, telephone lines, and internal - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 14
before installing or removing your computer cover. WARNING: Do not operate the computer with the cover removed. WARNING: For your safety, always unplug the PC from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 15
, or performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives. Laser Product Label The following label or equivalent is - Compaq Presario SR2000 | Limited Warranty and Support Guide (Refurbished Desktop - Page 16
Printed in
hp
refurbished
Limited Warranty and Support Guide
Before contacting the HP Customer Support Center, it’s important to have the following
information handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard
at the same time.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________