Compaq Presario V1100 HP Compaq Business Notebook nx5000 Series, Presario V100
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- Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 1
Maintenance and Service Guide HP Compaq Business Notebook nx5000 Series Compaq Presario V1000 Notebook PC Document Part Number: 349052-002 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 2
without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq Business Notebook nx5000 Series Compaq Presario V1000 notebook PC Second Edition: June 2006 First Edition: April 2004 Document Part Number: 349052-002 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 3
the Tools Menu 2-5 Selecting from the Advanced Menu 2-5 2.2 Using Diagnostics for Windows 2-8 Obtaining, Saving, or Printing Configuration Information 2-8 Obtaining, Saving, or Printing Diagnostic Test Information 2-8 2.3 Troubleshooting Flowcharts 2-10 Maintenance and Service Guide iii - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 4
13 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing and Transporting Precautions 4-4 4.6 Notebook Precautions 4-5 4.7 Grounding Equipment and Methods 4-6 iv Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 5
. . . . . . 5-16 5.8 Keyboard 5-18 5.9 Switch Cover 5-23 5.10 Modem Board 5-25 5.11 Memory Module 5-27 5.12 Keyboard Plate 5-30 5.13 Fan Assembly 5-31 5.14 Heat Sink 5-34 5.15 Processor 5-37 20 LED Board 5-52 5.21 Bottom Board 5-54 5.22 System Board 5-56 Maintenance and Service Guide v - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 6
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index vi Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 7
with 64-bit architecture, an Intel Extreme Graphics 2 graphics controller with up to 64 MB of shared video memory, and extensive multimedia support. HP Compaq Business Notebook nx5000 Series (Compaq Presario V1000 notebook PC appearance varies slightly). Maintenance and Service Guide 1-1 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 8
Compaq Presario V1000 notebook PC Model Naming Conventions Key Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX 1 23 4 5 6 7 8 9 10 11 Key Description Options 1 Brand/Series designator C = HP Compaq P = Presario nx5000 (all models) V10xx 2 Graphics memory U = Shared memory and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 9
Product Description Table 1-1 HP Compaq Business Notebook nx5000 and Compaq Presario V1000 notebook PC Model Naming Conventions (Continued) Key Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX 1 23 F = FreeDOS g= 4-year warranty on parts and labor S = Special 11 SKU# Maintenance and Service Guide 1-3 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 10
Business Notebook nx5000 Models All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year ABJ Cnx5000 U C 120 X4 40 C Cb 51 H Asia Pacific PC981PA UUF 1-4 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 11
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year Cnx5000 U C 130 X5 40 W Cb 25 P Australia PE735PA ABG Maintenance and Service Guide 1-5 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 12
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts X4 30 W Cb 25 PS Thailand PA094PC AKL 1-6 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 13
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty P 140 X5 30 C Cb 25 H Asia Pacific DY820PA UUF Maintenance and Service Guide 1-7 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 14
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty PA500A ABM United States DY832PA AB0 PA500A ABA 1-8 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 15
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and AK8 DU303A UUZ DU303A AB8 DU303A ABU Maintenance and Service Guide 1-9 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 16
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts 40 W Cb 25 PS Australia PD642PC ABG 1-10 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 17
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year 25 P Japan DV835P ABJ Cnx5000 U P 140 Y5 40 W Cb 51 H Maintenance and Service Guide 1-11 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 18
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year X4 40 D Cb 25 P People's Republic of DV838P AB2 China 1-12 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 19
Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on Cnx5000 U P 150 X5 30 C CN 25 P Japan PD678PA ABJ Maintenance and Service Guide 1-13 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 20
Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, AK8 DU397A UUZ DU397A ABU PD367L ABA 1-14 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 21
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year and DX374P UUF Korea Thailand PA221PA AB1 DY870PA AKL Maintenance and Service Guide 1-15 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 22
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty 150 X5 40 W Cg 51 P Latin America PD365L ABM 1-16 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 23
pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 150 X5 40 W Cg 51 P United States PD365L ABA Cnx5000 U P 150 X5 40 W Ci 25 PS Australia PE784PC ABG Maintenance and Service Guide 1-17 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 24
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts 40 W Cj 25 H Hong Kong PB722PA AB5 1-18 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 25
Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on Cnx5000 U P 150 Y5 40 W Ci 25 H Hong Kong DV619P AB5 Maintenance and Service Guide 1-19 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 26
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty PE892PA UUF Thailand PB723PA AB5 PE760PA AKL 1-20 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 27
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year Latin America PA495A ABM United States PA495A ABA Maintenance and Service Guide 1-21 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 28
pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 160 X5 40 W CN 25 P United States DV142US ABA Cnx5000 U P 160 X5 40 W CN 51 P United States PF001US ABA 1-22 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 29
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts 160 X5 60 W Cb 25 H Korea DV842P AB1 Maintenance and Service Guide 1-23 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 30
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and DU306A UUZ DU306A AB8 DU306A ABU 1-24 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 31
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year P 160 Y5 60 W Ci 51 P United States DY520AA ABA Maintenance and Service Guide 1-25 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 32
Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year X5 60 Y Cj 51 P Greece/Polish/ English DU400A B1A 1-26 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 33
: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 170 Y5 60 W Cd 25 H Korea DZ515PA AB1 Cnx5000 U P 170 Y5 60 W Cd 25 P Korea DZ514PA AB1 Maintenance and Service Guide 1-27 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 34
Product Description Table 1-3 Compaq Presario V1000 notebook PC Models All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery DY209P UUF People's Republic of DY209P AB2 China 1-28 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 35
Product Description Table 1-3 Compaq Presario V1000 notebook PC Models (Continued) All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li- U P 140 X4 40 W Cb 25 H Taiwan DY217P AB0 Maintenance and Service Guide 1-29 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 36
Product Description Table 1-3 Compaq Presario V1000 notebook PC Models (Continued) All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) 140 X5 30 C Cb 25 H Asia Pacific DY227P UUF 1-30 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 37
Product Description Table 1-3 Compaq Presario V1000 notebook PC Models (Continued) All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) U P 150 X5 40 Y Ci 25 H Hong Kong DZ853PA AB5 Maintenance and Service Guide 1-31 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 38
Product Description Table 1-3 Compaq Presario V1000 notebook PC Models (Continued) All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) P 150 X5 60 W Cb 51 H Korea DZ544AA AB1 1-32 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 39
RJ-45 connector ■ Integrated wireless support for Bluetooth®, LAN, Mini PCI 802.11a/b/g WLAN devices, and 802.11b WLAN PC cards ■ Support for 2 Type I or Type II or one Type III PC Card with support for both 32-bit (CardBus) and 16-bit PC Cards ■ Infrared port Maintenance and Service Guide 1-33 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 40
battery pack -or6-cell 4.4 Ah Li-Ion battery pack ■ Stereo speakers ■ Support for the following devices in the MultiBay: ❏ 24X CD-ROM Drive ❏ 24X (USB) v. 2.0 ❏ S-Video ❏ Serial device ❏ Parallel device ❏ External monitor ❏ DC power ❏ Docking station ❏ Microphone ❏ Stereo speaker/headphone ❏ One - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 41
power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ User customization of button ■ Advanced Configuration and Power Interface (ACPI) compliance Maintenance and Service Guide 1-35 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 42
Product Description 1.5 External Components The external components on the front and right side of the notebook are shown below and described in Table 1-4. Front and Right-Side Components 1-36 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 43
. Security cable slot ✎ Bluetooth is not supported in all countries. Attaches an optional security cable to the notebook. ✎ The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen. Maintenance and Service Guide 1-37 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 44
components. Connects an AC adapter, an optional Automobile Power Adapter/Charger, or an optional Aircraft Power Adapter. Connects an optional serial device. 1-38 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 45
television, VCR, camcorder, overhead projector, or video capture card. Connects an optional external monitor or overhead projector. Connects an optional IEEE-1394 compliant device to the notebook. Connects . Holds the primary hard drive. Holds a MultiBay device. Maintenance and Service Guide 1-39 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 46
Product Description The notebook wireless antennae are shown below and described in Table 1-6. Wireless Antennae Locations 1-40 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 47
, human proximity to the antenna should not be less than 20 cm (8 inches) during normal operation, including when the notebook display is closed. Maintenance and Service Guide 1-41 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 48
Product Description The notebook keyboard components are shown below and described in Table 1-7. Keyboard Components 1-42 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 49
the internal keypad. Operates as a standard external numeric keypad. Move the cursor around the screen. Displays a shortcut menu for items beneath the pointer. Maintenance and Service Guide 1-43 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 50
On: Num lock is on or the embedded numeric keypad is enabled. On: Caps lock is on. On: Scroll lock is on. 1-44 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 51
changing the functions of the display lid switch and power button and about using Standby and Hibernation, refer to the "Power" chapter in the Software Guide on the Documentation Library CD. Maintenance and Service Guide 1-45 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 52
On: A device in the MultiBay is being accessed. Hard drive light On: Hard drive in the hard drive bay is being accessed. 1-46 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 53
-battery condition. The light goes off when the system enters Hibernation or shuts down. On: An optional integrated wireless device has been enabled. Maintenance and Service Guide 1-47 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 54
. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow. Holds an optional Bluetooth device. ✎ Bluetooth is not supported in all countries. 1-48 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 55
hard drive cover. Holds the internal hard drive. Secures the hard drive. Releases the MultiBay device. Holds the MultiBay device. Secure the keyboard. Maintenance and Service Guide 1-49 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 56
Components (Continued) Component Mini PCI compartment Battery bay Battery release latch Secure Digital (SD) Memory Card slot Function Holds an optional wireless LAN device. ✎ To prevent an unresponsive system battery bay. Accepts SD Cards and MultiMedia Cards. 1-50 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 57
Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory module ■ Mini PCI communications device ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ the ventilation grill located on the notebook rear panel. Maintenance and Service Guide 1-51 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 58
trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly possible to ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home. ✎ It is - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 59
Troubleshooting Using Computer Setup Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus. 1. Turn on ❏ Select File > Ignore Changes and Exit and press enter. 4. When you are prompted to confirm your action, press f10. 2-2 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 60
Selecting from the File Menu Troubleshooting Select System Information Save to Floppy packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save system configuration settings to restart the notebook. Maintenance and Service Guide 2-3 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 61
Troubleshooting Selecting from the supported by only certain Smart Card Readers. Enable/disable devices in the system. Enable NIC for inclusion in MultiBoot. Enter identification numbers for the notebook, a Port Replicator, and all battery packs in the system. 2-4 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 62
Troubleshooting Select HDD Self-Test options Battery Status Table 2-3 Tools Menu To Do This Run a quick comprehensive self test on hard drives in the system that support some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot). ■ - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 63
disable USB legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded). ■ Set an optional external monitor or overhead is selected, the notebook runs in Battery Optimized mode). 2-6 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 64
Troubleshooting Table 2-4 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Specify how the notebook recognizes multiple identical Port in Japan; and PAL-M in Brazil. Other South and Central American regions can use NTSC, PAL, or PAL-M. Maintenance and Service Guide 2-7 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 65
Troubleshooting 2.2 Using Diagnostics for Windows When you access the menu bar. Diagnostics for Windows is designed to test HP and Compaq notebook components. If other components are tested, the results might be , general test on each device in a selected category. 2-8 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 66
Troubleshooting ❏ Complete Test-Performs maximum testing on each device in a selected category. ❏ Custom Test-Performs maximum testing on a selected device. ◆ Select a tab to print the report: ❏ Log tab-Select File > Save As, then print the file from your folder. Maintenance and Service Guide 2-9 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 67
Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowchart Overview Flowchart 2.1-Initial Troubleshooting Flowchart 2.2-No Power, Part 1 Flowchart 2.3-No Power, Part 2 Flowchart 2.4- Device Flowchart 2.20-No Network/Modem Connection 2-10 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 68
Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y Go to Flowchart 2.2-No Power, Part 1. N Beeps, LEDs, or error messages? Y N Is there video? 19-Nonfunctioning Pointing Device. Go to Flowchart 2.20-No Network/Modem Connection. Maintenance and Service Guide 2-11 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 69
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). N Power up on battery power . Done Y N Power up in Port Replicator? Go to Flowchart 2.8-Nonfunctioning Port Replicator (if applicable). 2-12 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 70
Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from Flowchart 2.2-No Power, Part 1. Visually check for debris in battery socket and clean on? Y Replace power supply (if applicable). N Done Power on? Y Go to Flowchart 2.4-No Power, Part 3. Done Maintenance and Service Guide 2-13 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 71
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from Flowchart 2.3-No Power, Part 2. Plug directly into AC outlet. Y Power LED on? N adapter? Replace external AC adapter. Internal Go to Flowchart 2.5-No Power, Part 4. N Power on? Y Done Done 2-14 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 72
Flowchart 2.5-No Power, Part 4 Continued from Flowchart 2.4-No Power, Part 3. Troubleshooting Open notebook. Y Loose or damaged parts? N Reseat loose components and boards and replace NOTE: Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-15 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 73
Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Stand-alone or Port Replicator? Port Replicator Go to Flowchart 2.7-No Video 4. System board N N Video OK? Y Try another display. Internal and external video OK? Y Replace system board. Done Done 2-16 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 74
for bent pins on cable and for secure monitor connection. Y Video OK? Done N Try another external monitor. Y Internal and external video OK? N Adjust external monitor display. Go to Flowchart 2.8-Nonfunctioning Port Replicator (if applicable). Done Done Maintenance and Service Guide 2-17 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 75
Troubleshooting Flowchart 2.8-Nonfunctioning Port Replicator (if applicable) Nonfunctioning Port Replicator. Reseat power cord in Port Replicator and power outlet. Check voltage setting on Port Replicator. Reseat monitor box 5. Port Replicator motor mechanism 2-18 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 76
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power go to Flowchart 2.20-No Network/Modem Connection. *NOTE: Before beginning to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide 2-19 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 77
Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Flowchart 2. from hard drive? Y Go to Flowchart 2.13-No OS Loading, Diskette Drive. Go to Flowchart 2.17-Nonfunctioning Device. 2-20 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 78
Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10-No OS Loading, Hard Drive, Part 1. Reseat booted? N Go to Flowchart 2.12-No OS Loading, Hard Drive, Part 3. Load OS using System Restore CD (if applicable). Maintenance and Service Guide 2-21 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 79
Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from Flowchart 2.11-No OS Loading, Hard Drive, Part 2. N System files recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 80
Troubleshooting Flowchart 2.13-No OS Loading, Diskette Drive Y Clear CMOS. Refer to Section 1.3 "Clearing a Password" for instructions. N Bootable diskette in drive? Y Install bootable diskette and reboot utility. Go to Flowchart 2.17-Nonfunctioning Device. Maintenance and Service Guide 2-23 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 81
Troubleshooting Flowchart 2.14-No OS Loading, CD-ROM or DVD-ROM Drive No OS loading . Y Booting order correct? N Clear CMOS. Refer to Section 1.3 "Clearing a Password" for instructions. Correct boot order using the Setup utility. Go to Flowchart 2.17-Nonfunctioning Device. 2-24 Maintenance - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 82
Troubleshooting Flowchart 2.15-No Audio, Part 1 Y No audio. Turn up audio internally or externally. Audio? Done N Y Notebook in Port Replicator audio board 5. Backplane board 6. I/O board Y Go to Flowchart 2.17-Nonfunctioning Device. Audio? N Done Maintenance and Service Guide 2-25 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 83
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from Flowchart 2.15-No Audio, Part 1. N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers audio board (if applicable). 3. Replace system board. 2-26 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 84
Troubleshooting Flowchart 2.17-Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook, and to Flowchart 2.9-No Operating System (OS) Loading. N Device boots properly? Y Done Replace diskette drive. Done Maintenance and Service Guide 2-27 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 85
Troubleshooting Flowchart 2.18-Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 86
Troubleshooting Flowchart 2.19-Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-29 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 87
to nondigital line. N Y NIC/modem configured in OS? Y Reload drivers and OK? reconfigure. N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 88
ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide 3-1 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 89
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3-2 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 90
Compaq Presario V1000 notebook PC 14.1-inch, TFT, XGA 15.0-inch, TFT, XGA 15.0-inch, TFT, SXGA+WVA Miscellaneous Plastics Kit (includes the following components) Left and right display hinge covers Memory 353386-001 359916-001 359917-001 359918-001 353393-001 Maintenance and Service Guide 3-3 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 91
Illustrated Parts Catalog Notebook Major Components 3-4 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 92
-GB (4200-rpm) 30-GB (4200-rpm) 344406-001 360291-001 344405-001 359108-001 344404-001 Top Cover (includes TouchPad) for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC 353387-001 359919-001 Maintenance and Service Guide 3-5 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 93
Illustrated Parts Catalog Notebook Major Components 3-6 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 94
HP Compaq Business Notebook nx5000 353389-001 for use with Compaq Presario V1000 notebook PC 359920-001 Bluetooth wireless communications board With cable Without cable 348277-001 348276-001 Bottom board 353392-001 Fan assembly 345065-001 Heat sink 344410-001 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 95
Illustrated Parts Catalog Notebook Major Components 3-8 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 96
001 353395-001 345857-001 356597-001 356596-001 359636-001 340165-001 319777-001 347253-001 319775-001 Memory modules, 266-MHz 1024-MB DDR 512-MB DDR 256-MB DDR 128-MB DDR 336579-001 336578 -Wh 346886-001 338669-001 Not shown LED board (with cable) 353391-001 Maintenance and Service Guide 3-9 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 97
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components 3-10 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 98
Rubber bumpers for side of display (2) Rubber bumpers for top of display (3) Left and right display hinge screw caps (2) Speaker assembly Memory shield Left and right display hinge covers (2) PC Card slot space savers (2) Battery bezel Bluetooth compartment cover Notebook feet Maintenance and - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 99
pack Spare Part Number 360291-001 359108-001 344404-001 228746-001 251292-001 344256-001 346789-001 241955-001 267747-001 3-12 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 100
-AD1 246959-AG1 246959-031 246959-001 239704-001 325817-001 325817-002 325815-001 325815-002 325814-001 339096-001 339097-001 Maintenance and Service Guide 3-13 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 101
.5×5.0 screw ■ Torx T8M2.5×3.5 flat-head screw ■ Torx T5M3.0×4.0 screw ■ Hex M2.5×9.0 screw ■ Hex M2.0×10.0 alignment pin USB mouse, carbon 164999-001 3-14 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 102
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 103
parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations flex cables with extreme care; these cables tear easily. 4-2 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 104
a CD-ROM drive, or a diskette drive, place it in a static-proof bag. ■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers. ■ Avoid exposing a drive to temperature extremes or liquids. ■ If a drive must be mailed, place the drive in a bubble pack mailer or - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 105
-free workstations. ■ Place items on a grounded surface before removing them from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 106
properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■ When using fixtures that must input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 107
assembly or soldering aids. ■ Nonconductive foam. ■ Static-dissipative tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static awareness labels. ■ Material-handling packages. ■ Nonconductive plastic bags, tubes, or boxes. ■ Metal tote boxes. ■ Electrostatic voltage levels - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 108
4-2 Static-Shielding Materials Material Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V Maintenance and Service Guide 4-7 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 109
This chapter provides removal and replacement procedures. There are 62 screws, standoffs, and pins that must be loosened, removed, or replaced when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 110
Removal and Replacement Procedures 5.1 Serial Number When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location 5-2 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 111
, remove the device to restore notebook functionality. Then contact Customer Care. 5.7 Bluetooth Wireless Communications 2 Board 1 captive screw 5.8 Keyboard 2 5.9 Switch Cover 2 5.10 Modem Board 2 5.11 Memory Module 0 5.12 Keyboard Plate 0 Maintenance and Service Guide 5-3 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 112
computer on and then shut it down through the operating system. 2. Disconnect all external devices connected to the notebook. 3. Disconnect the power cord. 5-4 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 113
the notch in the battery pack to slide the battery pack 2 away from the notebook. d. Remove the battery pack. Removing the Battery Pack Maintenance and Service Guide 5-5 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 114
Plastics Kit, spare part number 353393-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel. 5-6 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 115
screw 2 that secures the hard drive to the notebook. d. Lift the hard drive cover 3 and swing it back. Removing the Hard Drive Screws Maintenance and Service Guide 5-7 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 116
Removal and Replacement Procedures e. Use the Mylar tab 1 to pull the hard drive 2 out of the bay. f. Remove the hard drive. Removing the Hard Drive 5-8 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 117
connector 5 from the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to reassemble and install the hard drive. Maintenance and Service Guide 5-9 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 118
Plastics Kit, spare part number 353393-001. » Attach the notebook feet to the base enclosure as illustrated below. Replacing the Notebook Feet 5-10 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 119
-001 325526-001 345641-001 345640-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the rear toward you. Maintenance and Service Guide 5-11 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 120
Mini PCI compartment cover is included in the Miscellaneous Plastics Kit, spare part number 353393-001. Removing the Mini PCI Compartment Cover 5-12 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 121
in your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality. Then contact Customer Care. Maintenance and Service Guide 5-13 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 122
-001 241955-001 267747-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the left side toward you. 5-14 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 123
2 in the MultiBay device bezel and remove the device 3 from the notebook. Removing a MultiBay Device Reverse the above procedure to install a MultiBay device. Maintenance and Service Guide 5-15 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 124
cover 2 from the notebook as far as the cable will allow. 5. Disconnect the cable 3 from the Bluetooth board. Removing the Bluetooth Cover 5-16 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 125
included in the Miscellaneous Plastics Kit, spare part number 353393-001. Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board. Maintenance and Service Guide 5-17 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 126
344390-141 344390-031 344390-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front toward you. 5-18 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 127
Removal and Replacement Procedures 3. Remove the two T8M2.5×9.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws 4. Turn the notebook right-side up, with the front toward you. 5. Open the notebook. Maintenance and Service Guide 5-19 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 128
Removal and Replacement Procedures 6. Slide the 4 tabs on the top edge of the keyboard toward you. Releasing the Keyboard Latches 5-20 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 129
Removal and Replacement Procedures 7. Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide 5-21 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 130
Removal and Replacement Procedures 8. Release the ZIF connector 1 to which the keyboard cable is attached and disconnect the cable 2. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard. 5-22 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 131
Cover Spare Part Number Information LED switch cover for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC 353389-001 359920-001 1. Prepare the notebook for Turn the notebook right-side up, with the front toward you. Maintenance and Service Guide 5-23 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 132
disengage it from the notebook. 9. Remove the switch cover 3. Removing the Switch Cover Reverse the above procedure to install the switch cover. 5-24 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 133
board to the notebook. 5. Lift the rear edge of the modem board 2 to disconnect it from the system board. Removing the Modem Board Maintenance and Service Guide 5-25 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 134
Removal and Replacement Procedures 6. Turn the modem board 1 over and disconnect the modem cable 2 from the modem board. 7. Remove the modem board. Removing the Modem Board Reverse the above procedure to install the modem board. 5-26 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 135
5.11 Memory Module Spare Part Number Information Memory modules, 266-MHz 1024-MB DDR 512-MB DDR 256-MB DDR 128-MB DDR 336579-001 336578-001 336577-001 336576-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). Maintenance and Service Guide 5-27 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 136
shield and lift the left side of the memory shield 1 until it rests at a 45-degree angle. 4. Slide the shield to the left 2 to remove it. ✎ The memory shield is included in the Miscellaneous Plastics Kit, spare part number 353393-001. Removing the Memory Shield 5-28 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 137
Procedures 5. Spread the retaining tabs 1 that secure the memory module to the socket. The module rises up. 6. Pull the module 2 away from the socket at a 45-degree angle. Removing a Memory Module Reverse the above procedure to install a memory module. Maintenance and Service Guide 5-29 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 138
Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the switch cover (Section 5.9). 4. Remove the memory shield (Section 5.11). 5. Slide the keyboard plate toward the back of the notebook 1 to disengage the above procedure to install the keyboard plate. 5-30 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 139
345065-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the switch cover (Section 5.9). 4. Remove the memory shield (Section 5.11). 5. Remove the keyboard plate (Section 5.12). 6. Turn the notebook upside down with the rear side toward you - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 140
Removal and Replacement Procedures 7. Turn the notebook right-side up and open it. 8. Disconnect the fan cable 1 from the system board. 9. Remove the PM2.5×7.0 screw 2 that secures the fan assembly to the notebook. Removing the Fan Assembly Screws 5-32 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 141
and to the left 2 to remove it from the notebook. Removing the Fan Assembly Reverse the above procedure to install the fan assembly. Maintenance and Service Guide 5-33 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 142
(Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Memory shield (Section 5.12) ❏ Keyboard plate (Section 5.11) ❏ Fan assembly (Section 5.13) 2. Remove sink bracket. Removing the Heat Sink Bracket Screws 5-34 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 143
the cooling fins 2 forward until they clear the top cover. 5. Lift the heat sink straight up to remove it. Removing the Heat Sink Maintenance and Service Guide 5-35 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 144
to both surfaces. Removing the Thermal Grease from the Heat Sink and Processor Reverse the above procedure to install the heat sink. 5-36 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 145
-001 319775-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Memory shield (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Fan assembly (Section 5.13) ❏ Heat sink (Section 5.14) Maintenance and - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 146
aligned in the lower right corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor. 5-38 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 147
15.0-inch, TFT, XGA 15.0-inch, TFT, SXGA+WVA for use with Compaq Presario V1000 notebook PC 14.1-inch, TFT, XGA 15.0-inch, TFT, XGA 15.0-inch, 5.5) ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Memory shield (Section 5.11) ❏ Keyboard plate (Section 5.12) Maintenance and Service Guide 5-39 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 148
work the wireless antenna cables 3 up through the hole in the system board from the Mini PCI compartment. Disconnecting the Display Cables 5-40 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 149
the following screws: ❏ Two T8M2.5×9.0 screws 1 from the rear panel. ❏ Two T8M2.5×9.0 screws 2 from the bottom of the notebook. Removing the Display Screws Maintenance and Service Guide 5-41 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 150
the Miscellaneous Plastics Kit, spare part number 353393-001. Removing the Display Assembly Reverse the above procedure to install the display assembly. 5-42 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 151
nx5000 for use with Compaq Presario V1000 notebook PC 353387-001 359919-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ MultiBay device (Section 5.6) ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Memory shield (Section 5.11) ❏ Keyboard - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 152
the MultiBay. ❏ Two T8M2.5×3.0 screws 3 from the hard drive bay. ❏ Two T8M2.5×5.0 screws 4 from the rear panel. Removing the Top Cover Screws 5-44 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 153
is attached and disconnect the TouchPad cable 2. 6. Disconnect the RTC battery cable 3 from the system board. Removing the TouchPad and RTC Battery Cables Maintenance and Service Guide 5-45 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 154
connectors 2 from the top cover. 9. Remove the top cover 3. Removing the Top Cover Reverse the above procedure to install the top cover. 5-46 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 155
353393-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Memory shield (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Display assembly (Section 5.16) ❏ Top cover (Section 5.17) 2. Turn the top - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 156
Removal and Replacement Procedures 3. Lift the RTC battery out of the top cover clip. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 5-48 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 157
the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏ Keyboard plate (Section 5.12) ) 2. Turn the notebook right-side up, with the front toward you. Maintenance and Service Guide 5-49 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 158
cable to the speaker. 5. Disconnect the speaker cable 4 from the connector on the system board. Releasing the LED board and Speaker Cables 5-50 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 159
Removal and Replacement Procedures 6. Remove the PM1.5x4.0 screw 1 that secures the speaker assembly to the base enclosure. 7. Lift the speaker assembly 2 from the base enclosure. Removing the Speaker Assembly Maintenance and Service Guide 5-51 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 160
board (includes cable) 353391-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Display assembly (Section 5.16) ❏ Top cover (Section - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 161
the LED board cable is attached and disconnect the cable 6. Removing the LED Board Reverse the above procedure to install the LED board. Maintenance and Service Guide 5-53 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 162
for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Modem board (Section 5.10) ❏ Memory shield (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Display assembly (Section 5.16) ❏ Top cover (Section 5.17) 2. Turn the notebook - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 163
disconnect it from the system board 2. 5. Remove the bottom board. Removing the Bottom Board Reverse the above procedure to install the bottom board. Maintenance and Service Guide 5-55 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 164
Section 5.5) ■ Bluetooth wireless communications board cable (Section 5.7) ■ Memory modules (Section 5.11) ■ Processor (Section 5.15) ■ Speaker Section 5.8) ❏ Switch cover (Section 5.9) ❏ Modem board (Section 5.10) ❏ Memory shield (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Fan assembly (Section - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 165
a 5.0-mm socket to remove the two HM5.0×9.0 standoffs 3 that secure the system board to the notebook. Removing the System Board Screws and Standoffs Maintenance and Service Guide 5-57 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 166
2, and then lift it straight up to remove it. Removing the System Board Reverse the above procedure to install the system board. 5-58 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 167
kg 2.91 kg 1.44 in 12.83 in 10.83 in 5.44 lb 6.00 lb 6.19 lb 5.75 lb 6.21 lb 6.41 lb Maintenance and Service Guide 6-1 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 168
Non-operating 0.75 g 1.50 g ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 169
typical (min) 11.2 in 8.4 in 14.1 in 0.279 × 0.279 mm 1024 × 768 RGB stripe CCFT 80 × 25 4.0 W ±45° horizontal, +15/-35° vertical (typical) Maintenance and Service Guide 6-3 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 170
typical (min) 11.8 in 9.0 in 15.0 in 0.279 × 0.279 min 1024 × 768 RGB stripe CCFT 80 × 25 5.5 W ±40° horizontal, +20/-40° vertical (typical) 6-4 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 171
typical (min) 11.8 in 9.0 in 15.0 in 0.204 × 0.204 mm 1400 × 1050 RGB stripe CCFT 80 × 25 6.0 W ±60° horizontal, +40/-60° vertical (typical) Maintenance and Service Guide 6-5 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 172
131°F) 11 GB = 1,073,741,824 bytes. 2Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult Customer Care for details. 6-6 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 173
kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C 0.75 in 3.00 in 5.80 in 0.75 lb 41°F to 113°F 32°F to 140°F Maintenance and Service Guide 6-7 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 174
kg 14.8 V 3.6 Ah 53 Wh 5°C to 45°C 0°C to 60°C 0.50 in 5.20 in 5.45 in 0.86 lb 41°F to 113°F 32°F to 140°F 6-8 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 175
8 cm 1.2 mm 0.74 µm CD - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 176
rate) 5,400 KB/s (1,352 KB/s at 1X DVD rate) 2,700 KB/s (1,352 KB/s at 1X DVD rate) 16.6 MB/s < 15 seconds < 6 seconds 6-10 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 177
8 cm 1.2 mm 0.74 µm CD < 110 ms < 210 ms Line-out, 0.7 V rms 2 MB 4.72 in 3.15 in 0.047 in DVD - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 178
) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s < 15 seconds < 6 seconds 6-12 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 179
cm 8 cm 1.2 mm 0.74 µm 4.72 in 3.15 in 0.047 in < 125 ms < 225 ms < 100 ms < 175 ms Line-out, 0.7 V rms 512 KB Maintenance and Service Guide 6-13 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 180
) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s < 10 seconds < 3 seconds 6-14 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 181
0.047 in < 110 ms < 220 ms Line-out, 0.7 V rms 128 KB/s 3,600 KB/s (150 KB/s at 1X CD rate) 16.6 MB/s < 8 seconds < 4 seconds Maintenance and Service Guide 6-15 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 182
Specifications Hardware DMA DMA1 DMA2 DMA3 DMA4 Table 6-14 System DMA System Function Available for parallel Floppy Disk Controller Fast Infrared port DMA controller cascading (not available) 6-16 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 183
Mini PCI Wireless Adapter USB 2.0 Host Controller and 1394 Host Controller Either the infrared or the serial port may assert IRQ3 or IRQ4. Maintenance and Service Guide 6-17 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 184
Controller Motherboard resources System CMOS/real time clock System CMOS/real time clock Motherboard resources DMA Controller Motherboard resources Programmable Interrupt Controller 6-18 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 185
port (LPT1) Graphics Controller Graphics Controller Fast Infrared Port Floppy Disk Controller Primary IDE Channel Floppy Disk Controller Serial port (COM1) Motherboard resources Maintenance and Service Guide 6-19 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 186
USB Universal Host Controller USB Universal Host Controller Ultra ATA Storage Controller Graphics Controller Cardbus Controller Cardbus Controller Cardbus Controller Cardbus Controller 6-20 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 187
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 188
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - A-2 Pin Signal 3 Data + 4 Ground Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 189
Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-3 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 190
Connector Pin Assignments Table A-6 Headphone Jack Pin Signal 1 Ground 3 Right audio signal Pin Signal 2 Left audio signal Table A-7 Microphone Pin Signal 1 Audio in Pin Signal 2 Ground A-4 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 191
16 Initialize paper 17 Select in 18 Ground 19 Ground 20 Ground 21 +5VS 22 PTF 23 EXTFDD_VCC (+5V) 24 Ground 25 Ground Maintenance and Service Guide A-5 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 192
7 Ready to send 8 Clear to send 9 Ring indicator Table A-10 1394 Pin Signal 1 Connector housing 2 Ground 3 TPB+ 4 TPA+ A-6 Pin Signal 5 TPA- 6 TPB- 7 Power Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 193
is used. For more information on power cord requirements, contact an HP authorized reseller or service provider. General Requirements The requirements listed below are applicable to all countries: ■ The length of appliance inlet on the back of the notebook. Maintenance and Service Guide B-1 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 194
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 353394-001. Maintenance and Service Guide C-1 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 195
that secure the hard drive frame to the hard drive (documented in Section 5.3) Head Width 5.0 mm Torx T5M3.0x4.0 Hard Drive Frame Locations C-2 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 196
secure the hard drive frame to the hard drive (documented in Section 5.3) Head Width 5.0 mm Phillips PM3.0x3.5 Hard Drive Frame Screw Locations Maintenance and Service Guide C-3 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 197
that secure the hard drive frame and connector to the hard drive (documented in Section 5.3) Hex M2.0×10.0 Hard Drive Alignment Pin Locations C-4 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 198
Screw Listing Table C-4 Phillips PM2.5×3.0 Screw mm Color Qty. Length Black 1 3.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) Thread 2.5 mm Head Width 4.0 mm Phillips PM2.5×3.0 Screw Location Maintenance and Service Guide C-5 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 199
: One screw that secures the fan assembly to the notebook (documented in Section 5.13) Head Width 4.0 mm Torx T8M2.5×5.0 Fan Assembly Screw Location C-6 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 200
that secure the heat sink to the notebook (documented in Section 5.14) Thread 2.5 mm Head Width 4.0 mm Torx T8M2.5×5.0 Heat Sink Screw Locations Maintenance and Service Guide C-7 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 201
that secure the top cover to the notebook (documented in Section 5.17) Thread 2.5 mm Head Width 4.0 mm Torx T8M2.5×5.0 Top Cover Screw Locations C-8 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 202
: Two screws that secure the bottom board to the notebook (documented in Section 5.21) Head Width 4.0 mm Phillips PM2.0×4.0 Bottom Board Screw Locations Maintenance and Service Guide C-9 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 203
that secure the system board to the notebook (documented in Section 5.22) Head Width 4.0 mm Phillips PM2.0x4.0 System Board Screw Locations C-10 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 204
that secures the hard drive cover to the notebook (documented in Section 5.3) Head Width 4.0 mm Phillips PM2.0x4.0 Hard Drive Cover Screw Location Maintenance and Service Guide C-11 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 205
screws that secure the modem board to the notebook (documented in Section 5.10) Head Width 4.0 mm Phillips PM2.0×3.0 Modem Board Screw Locations C-12 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 206
: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section 5.7) Head Width 3.5 mm Phillips PM1.5×3.0 Bluetooth Cover Screw Locations Maintenance and Service Guide C-13 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 207
screws that secure the keyboard to the notebook (documented in Section 5.8) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×9.0 Keyboard Access Screw Locations C-14 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 208
used: Two screws that secure the switch cover to the notebook (documented in Section 5.9) Head Width 5.0 mm Torx T8M2.5×9.0 Switch Cover Screw Locations Maintenance and Service Guide C-15 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 209
screws that secure the display assembly to the notebook (documented in Section 5.16) Head Width 5.0 mm Torx T8M2.5×9.0 Display Assembly Screw Locations C-16 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 210
that secure the top cover to the notebook (documented in Section 5.17) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×9.0 Top Cover Screw Locations Maintenance and Service Guide C-17 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 211
screw that secures the fan assembly to the notebook (documented in Section 5.13) Head Width 5.0 mm Torx T8M2.5×6.0 Fan Assembly Screw Location C-18 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 212
top cover to the notebook (3 in the MultiBay, 2 in the hard drive bay; documented in Section 5.17) Phillips M2.5×3.0 Top Cover Screw Locations Maintenance and Service Guide C-19 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 213
screw that secures speaker assembly to the base enclosure (documented in Section 5.19) Head Width Phillips PM1.5x4.0 Speaker Assembly Screw Location C-20 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 214
screw that secures the LED board to the base enclosure (documented in Section 5.20) Head Width Phillips PM1.5x4.0 LED Board Screw Location Maintenance and Service Guide C-21 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 215
that secures the hard drive connector to the system board (documented in Section 5.22) Phillips PM2.5×11.0 Hard Drive Connector Screw Location C-22 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 216
used: Two standoffs that secure the system board to the notebook (documented in Section 5.22) Head Width Hex M2.5×9.0 System Board Standoff Locations Maintenance and Service Guide C-23 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 217
Index 1394 connector 1-39 A AC adapter spare part number 3-13 specifications 6-7 audio troubleshooting 2-25 B battery bay, location 1-50 battery bezel illustrated 3-2, 3-10 removal 5-6 battery light, 1-36 keyboard 1-40, 1-42 left-side 1-36 rear panel 1-38 Maintenance and Service Guide Index-1 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 218
connector A-3 headphone jack A-4 microphone jack A-4 monitor connector A-3 parallel connector A-5 RJ-11 (modem) jack A-2 RJ-45 (network) jack A-1 serial connector A-6 S-Video connector A-3 USB connector A-2 connectors 1394 1-39 power 1-38 service considerations 4-2 cursor control keys, location 1-43 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 219
monitor connector location 1-39 pin assignments A-3 F f1 through f12 function keys, location 1-43 fan assembly illustrated 3-4, 3-6 removal 5-31 spare part number 5-31 features 1-33 feet illustrated 3-10 locations 5-10 flowcharts initial troubleshooting 3-4, 3-6 OS loading problems 2-20 removal 5-7 - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 220
storage devices, spare part numbers 3-12 memory module illustrated 3-4, 3-6 removal 5-27 spare part numbers 3-9, 5-27 memory shield illustrated 3-2, 3-10 removal 5-28 board illustrated 3-4, 3-6 removal 5-25 spare part number 5-25 modem, troubleshooting 2-30 Index-4 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 221
monitor network, troubleshooting 2-30 nonfunctioning device, troubleshooting 2-18, O operating system loading, troubleshooting 2-19 optical drive, , troubleshooting 2-29 Port Replicator spare part numbers 3-13 troubleshooting 2- management features 1-35 power, troubleshooting 2-12 power/Standby light, - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 222
, spare part number 3-14 serial connector location 1-38 pin assignments A-6 serial number 3-1, 5-2 service considerations 4-2 specifications AC adapter 6-7 battery pack 6-7, 6-8 CD-ROM drive 6-15 display 6-3, system board removal 5-56 spare part numbers 5-56 Index-6 Maintenance and Service Guide - Compaq Presario V1100 | HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 223
Serial Bus mouse, spare part number 3-14 V vents, location 1-38, 1-48 video troubleshooting 2-16 volume control buttons, location 1-37 W Windows applications key, location 1-43 Windows logo 1-45 wireless on/off light, location 1-47 workstation precautions 4-5 Maintenance and Service Guide Index-7
Maintenance and Service
Guide
HP Compaq Business Notebook nx5000
Series
Compaq Presario V1000 Notebook PC
Document Part Number: 349052-002
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.