Compaq Presario V4000 Hardware and Software Guide

Compaq Presario V4000 - Notebook PC Manual

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  • Compaq Presario V4000 | Hardware and Software Guide - Page 1
    b Hardware and Software Guide Compaq Notebook Series Document Part Number: 375422-001 March 2005 This guide explains how to identify, access, and use most of the hardware and software features available on your notebook.
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    Windows are services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Hardware and Software Guide Compaq Notebook Series First Edition March 2005 Reference Number: V4000 Document Part
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    Top Components 1-1 Keys 1-1 TouchPad 1-3 Power Controls 1-4 Buttons 1-5 Lights 1-6 Wireless Antennae (Select Models Only 1-7 Front Components 1-8 Speakers and Display Release Button 1-8 Lights 1-9 Left-Side Components 1-10 Ports and Jacks 1-10 Media and Memory Card Slots 1-12 Right-Side
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    15 Charging a Battery Pack 2-15 Monitoring the Charge in a Battery Pack 2-16 Low-Battery Conditions 2-17 Calibrating a Battery Pack 2-19 Conserving Battery Pack Power 2-22 Replacing a Battery Pack 2-24 Storing a Battery Pack 2-26 Disposing of a Used Battery Pack 2-27 3 Keyboard and TouchPad
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    4-8 Changing DVD Region Settings 4-9 5 Drives Drive Care 5-2 Removing the Primary Hard Drive 5-3 Reinstalling the Primary Hard Drive 5-5 Removing an Optical Disc (Without Power 5-7 Displaying Optical Disc Contents 5-8 Avoiding Standby or Hibernation 5-8 Hardware and Software Guide v
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    Is a Memory Module 8-1 Replacing a Memory Module 8-2 Hibernation File 8-6 9 USB Devices What Is USB 9-1 Using USB Devices 9-2 Operating System and Software 9-2 10 Modem and Networking Internal Modem 10-1 Connecting a Modem Cable 10-2 Using a Country-Specific Modem Cable Adapter 10-3 Modem
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    Password 12-6 Setting Compaq Administrator Passwords 12-7 Entering Compaq Administrator Passwords. . . . . . 12-8 Power-On Passwords 12-8 Setting Power-On Passwords 12-8 Entering Power-On Passwords 12-9 Device Security 12-10 Antivirus Software 12-11 Critical Security Updates for Windows XP
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    Software Updates 14-1 Preparing for a Software Update 14-2 Downloading and Installing an Update 14-4 System Restore Points 14-8 Setting a Restore Point 14-8 Restoring to a Restore Point 14-9 Repairing or Reinstalling Applications 14-9 Reinstalling Applications from Your Hard Drive 14
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    Contents 16 Travel and Shipping Preparation for Travel and Shipping 16-1 Tips for Traveling with Your Notebook 16-1 17 Specifications Operating Environment 17-1 Rated Input Power 17-2 Expansion Port Input/Output Signals (Select Models Only 17-3 Index Hardware and Software Guide ix
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    Component ID Top Components Keys Component 1 Function keys (12)* 2 Windows logo key Description Perform system and application tasks. When combined with fn, function keys perform additional tasks as hotkeys. Displays the Microsoft® Windows® Start menu. (Continued) Hardware and Software Guide 1-1
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    keys to perform system tasks as hotkeys. For example, pressing fn+f7 decreases screen brightness. 4 Embedded numeric keypad keys (15) Can be used like the keys on an external numeric keypad. 5 Windows applications key Displays a shortcut menu for items beneath the pointer. *For more information
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    up or down. *This table describes default settings. For information about changing the functions of these TouchPad components, refer to "Setting TouchPad Preferences" in Chapter 3, "Keyboard and TouchPad." Hardware and Software Guide 1-3
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    . ■ In hibernation, briefly press to restore from hibernation. ✎ If the system has stopped responding and Windows shutdown procedures cannot be used, press and display switch or power/standby button, refer to "Setting Other Power Preferences" in Chapter 2, "Power." 1-4 Hardware and Software Guide
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    not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up. For more information, refer to Chapter 11, "Wireless (Select Models Only)." Decreases system volume. Increases system volume. Mutes or restores volume. Hardware and Software Guide 1-5
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    Component ID Lights Component 1 Wireless light (select models only) 2 Power/standby light 3 Mute light 4 Num lock light 5 Caps lock light Description On: One or more internal wireless devices have been turned on. ✎ To establish a wireless connection, a wireless network must already be set up. For
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    Antennae (Select Models Only) Component Description Antennae (2)* Send and receive wireless device signals. Å Exposure to Radio Frequency Radiation. The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such
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    Component ID Front Components Speakers and Display Release Button Component 1 Stereo speakers (2) 2 Display release button Description Produce stereo sound. Opens the notebook. 1-8 Hardware and Software Guide
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    is off or in hibernation. On: The battery pack is charging. Blinking: The battery pack has reached a low-battery condition. Off: The battery pack is fully charged or not inserted. On or blinking: The internal hard drive or an optical drive is being accessed. Hardware and Software Guide 1-9
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    your notebook model, component locations may vary. Refer to the following illustrations. Component 1 Power connector 2 RJ-11 (modem) jack 3 RJ-45 (network) jack Description Connects the AC adapter cable. Connects the modem cable. Connects a network cable (not included). (Continued) 1-10 Hardware
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    . Connects an optional S-Video device, such as a television, VCR, or video capture card. Connects an optional stereo microphone. Connects an optional headphone or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR. Hardware and Software
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    digital cards: SD (Secure Digital) Memory Card, SD I/O Card, Memory Stick, Memory Stick Pro, MultiMediaCard, xD-Picture Card, and SmartMedia. In Windows, supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. Supports an optional ExpressCard. 1-12 Hardware and Software Guide
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    vary. Refer to the following illustrations. Component 1 Optical drive 2 Audio-out (headphone) jack 3 Audio-in (microphone) jack 4 USB ports Description Supports an optical disc, such as a CD or DVD. Connects an optional headphone or powered stereo speakers. Also connects the audio function of an
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    purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen. 1-14 Hardware and Software Guide
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    agency that regulates wireless devices in your country. If you install an unauthorized device and then receive a warning message, remove the device to restore notebook functionality. Then contact Customer Care. ■ Contains 2 memory module slots that support replaceable memory modules. The number
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    Component ID Bays, Battery Latch and Vents Component 1 Hard drive bay 2 Vents (4) 3 Battery bay 4 Battery pack release latch Description Holds the internal hard drive. Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as
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    and describe the additional equipment that is included with the notebook. Component Description 1 AC adapter Converts AC power to DC power. 2 Power cord* Connects an AC adapter to an AC outlet. 3 Battery pack 4 Modem cable* Powers the notebook when the notebook is not connected to external
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    Discs Software on optical discs, such as CDs or DVDs, is included with all notebook models. ■ Service Tag on your screen, select Start > Help and Support. ■ Microsoft Certificate of Authenticity-Contains the Microsoft Windows Product Key. You might need the Product Key to update or troubleshoot
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    the countries in which the device has been approved for use is included with your notebook.You might need this information when traveling internationally. Wireless certification labels are affixed to the inside of the Mini PCI and memory module compartment cover. Hardware and Software Guide 1-19
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    the power cord from the AC outlet (not by unplugging the power cord from the notebook). ■ If provided with a 3-pin attachment plug on your power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin; for example, by attaching a 2-pin adapter. The
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    Charged battery pack in the notebook ■ External power supplied through one of the following devices: ❐ AC adapter ❐ Optional AC adapter ❐ Optional docking device ❐ Optional automobile or aircraft adapter External power supplied through one of the following devices: ■ AC adapter ■ Optional AC adapter
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    a complete battery discharge, do not leave your notebook in standby for extended periods. Connect the notebook to an external power source. Standby reduces power to system components that are not in use. When standby is initiated, your work is saved in random access memory (RAM) and the screen is
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    work to a hibernation file on the hard drive, and then shuts down the notebook. When you restore from hibernation, your work returns to the screen where you left off. If a power-on password has been set, the password must be entered to restore from hibernation. You can disable hibernation. However
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    you resume from standby. ■ Initiating hibernation clears the screen, saves your work to the hard drive, and uses much less power than standby. ■ Shutting down the notebook and removing the battery pack is recommended to extend the life of the battery pack when the notebook will be disconnected from
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    Power When Using Infrared Communication or Drive Media Ä CAUTION: Do not initiate standby or hibernation while using drive media. Doing . ■ If standby or hibernation is accidentally initiated while a drive medium (such as a diskette, CD, or DVD) is in use: ❏ Your playback may be interrupted.
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    factory power settings on the notebook. You can change many of these settings according to your preference. For more information on changing power settings, refer to "Power Off Computer > Turn Off.* ■ The power/standby light is turned off. ■ The Windows operating system shuts down. ■ The notebook
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    light blinks. ■ After 10 minutes of inactivity ■ The screen is while running on battery power. cleared. ■ After 25 minutes of inactivity while running on external power. Resume from standby. Use one of the following procedures: ■ The power/standby light is turned on. ■ Briefly press the
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    . ■ If the system initiated hibernation because of a critical low-battery condition, connect external power or insert a charged battery pack before you press the power/standby button. ■ The power/standby light is turned on. ■ Your work is returned to the screen. Hardware and Software Guide 2-9
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    or hibernation after a period of inactivity you specify. To select a preset power scheme or create a custom power scheme: 1. Select Start > Control Panel > Performance and Maintenance > Power Options > Power Schemes tab. 2. Follow the instructions on the screen. 2-10 Hardware and Software Guide
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    prompts you for your Microsoft® Windows® user password when the notebook resumes from standby. To set a password prompt: 1. Select Start > Control Panel > Performance and Maintenance > Power Options > Advanced tab. 2. Select the check box Prompt for password when the computer resumes from standby
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    Panel > Performance and Maintenance > Power Options > Advanced tab. ❏ power/standby button, select a function from the drop-down list for When I press the power hibernate function is available in the power button, sleep button, and display and Maintenance > Power Options > Hibernate tab.
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    change in processor speed when the power source changes from external power to battery pack power, or when the notebook use changes between active and idle. Processor performance controls are managed in the Power Options window. To access Windows XP processor performance controls: » Select Start
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    and battery power for the available power schemes. Power Scheme Home/Office Desk Portable/Laptop Presentation Always On Minimal Power Management Max Battery Processor Performance While on External Power CPU demand. Runs at the lowest possible performance state. 2-14 Hardware and Software Guide
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    displays: ■ If you are charging a new battery pack: ❏ Charge the battery pack while the notebook is connected to external power through the AC adapter. ❏ When you charge the battery pack, charge it fully. ■ If you are charging an in-use battery pack: ❏ Allow the battery pack to discharge to about 10
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    chapter. Displaying Charge Reports To display battery charge information on the screen in Windows, use the Windows Power Meter feature. To access the Windows Power Meter display: ■ Select Start > Control Panel > Performance and Maintenance > Power Options > Power Meter tab. - or - ■ Double-click the
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    time remaining will decrease if you start playing a DVD and will increase if you stop playing a DVD. Low-Battery Conditions Identifying Low-Battery Conditions When a battery pack that is the only power source for the notebook reaches a low-battery condition, a text warning message is displayed, and
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    condition and has begun to initiate hibernation, do not restore power until the power/standby light turns off. To resolve a low-battery condition: ■ If external power is available, connect the notebook to the external power source. ■ If a charged battery pack is available, turn off the notebook or
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    the notebook has been running primarily on external power (and rarely on battery power) for more than one month. ■ When battery charge displays report large changes in the percentage of power remaining within 2 minutes. For example, if the Power Meter displays 20 percent of a full charge remaining
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    battery pack: 1. Insert the battery pack into the notebook. 2. Connect the notebook to external power through the AC adapter or an optional automobile or aircraft adapter. (The notebook battery light is on as the battery current session will be lost when the battery pack is fully discharged and the
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    ■ The system will not decrease hard drive speed while the notebook is idle. ■ System-initiated standby will not occur. To fully discharge the battery pack: 1. Disable hibernation. To disable hibernation: a. Select Start > Control Panel > Performance and Maintenance > Power Options > Hibernate tab
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    for the items in the Plugged in column and the Running on batteries column. 5. Select OK. Conserving Battery Pack Power Using the following battery conservation settings and procedures extends the time that a battery pack can run the notebook from a single charge. 2-22 Hardware and Software
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    Conservation Settings To set the notebook to use less power in Windows: ■ Select a short wait for the screen saver and select a screen saver with minimal graphics and motion. To access screen saver settings: » Select Start > Control Panel > Appearance and Themes > Choose a Screensaver. ■ Through
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    Power Replacing a Battery Pack Ä CAUTION: To prevent loss of work when removing a battery pack that is the only power source, turn off the notebook or initiate hibernation. (If you initiate hibernation, do not begin the following procedure until the power/standby lights are turned off, indicating
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    Power Inserting a Battery Pack To insert a battery pack: 1. Turn the notebook upside down. 2. Insert the battery pack 1 into the battery bay and rotate it 2 until it is seated. Hardware and Software Guide 2-25
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    Power Storing a Battery Pack Ä CAUTION: To prevent damage to a battery pack, do not expose it to high temperatures for extended periods of time. If a notebook will be unused and unplugged for more than 2 weeks, remove any battery packs and store them separately. High temperatures accelerate the
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    general household waste. Follow the local laws and regulations in your area for computer battery pack disposal. In Europe, dispose of or recycle battery packs by using the public collection system or by returning them to HP, your service partner, or their agents. Hardware and Software Guide 2-27
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    3 Keyboard and TouchPad TouchPad TouchPad Components Component 1 TouchPad* 2 TouchPad horizontal scroll zone Description Moves the pointer. Scrolls left or right. (Continued) Hardware and Software Guide 3-1
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    Keyboard and TouchPad Component Description 3 Left TouchPad button* Functions like the left button on an external mouse. 4 Right TouchPad button changing the functions of these TouchPad components, refer to "Setting TouchPad Preferences," later in this chapter. 3-2 Hardware and Software Guide
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    and TouchPad Using the TouchPad In Windows the TouchPad provides the navigation, selection, and scroll functions of an optional external mouse. ■ To move the pointer, than mouse actions, you may prefer to disable the TouchPad to prevent accidental TouchPad activity. Hardware and Software Guide 3-3
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    and TouchPad Setting TouchPad Preferences Mouse Properties in Windows enables you to customize settings for pointing devices, speed preferences and mouse trails, are also found in the Mouse Properties window. To access Mouse Properties: » Select Start > Control Panel > Printers and Other
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    Keyboard and TouchPad Hotkeys Identifying Hotkeys Hotkeys are preset combinations of the fn key 2 with one of the following keys: esc key 1, function function keys represent their hotkey functions. The functions of all hotkeys are described in the following sections. Hardware and Software Guide 3-5
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    2, "Power." Default Function Opens Help and Support Center. Opens print options window. Opens default Internet browser. Switches the image among displays. Initiates standby. Initiates QuickLock. Decreases screen brightness. Increases screen brightness. Plays, pauses, or resumes an audio CD or DVD
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    Keyboard To use a hotkey command on an external keyboard, Support Center (fn+f1) The fn+f1 hotkey opens the Help and Support Center. In addition to providing information about your Windows operating system, the Help and Support Windows features. ■ Updates for your Windows operating system, drivers
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    notebook functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■ Links to Compaq support specialists. In Windows, you can also access the Help and Support Center by selecting Start > Help and Support. Open Print Window (fn+f2) The fn+f2 hotkey
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    is set by default to initiate standby. When standby is initiated, your work is saved in random access memory (RAM), the screen is cleared, and power is conserved. When the notebook is in standby, the power/standby lights blink. ■ To initiate standby, the notebook must be on. If the notebook is in
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    and Support. To use QuickLock, press fn+f6 to display the Log On window and lock the notebook. Then follow the instructions on the screen to enter your Windows user password or your Windows administrator password and access the notebook. For information about combining Windows passwords with Compaq
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    control the play of a video CD in Windows, use the media activity controls in your Windows video CD player application. In Windows, you can also control the play of an audio CD, a DVD, a video CD, or an MP3 file by using the media activity buttons on your notebook. Hardware and Software Guide 3-11
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    pause the play. Stop an Audio CD or a DVD (fn+f10) The fn+f10 hotkey stops the play of an audio CD or a DVD. You must stop a CD or DVD that is playing before you can remove it from the optical drive. Play Previous Track or Chapter of an Audio CD or a DVD (fn+f11) The fn+f11 hotkey
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    system) is displayed as the BIOS date. On some notebook models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number. For information about updating the system ROM, refer to Chapter 8, "Memory Modules." Hardware and Software Guide 3-13
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    Keyboard and TouchPad Keypads Using an Embedded Numeric Keypad The 15 keys of the embedded numeric keypad 1 can be used like the keys on an external +num lk 2. The num lock light 3 is turned on. To turn the embedded numeric keypad off, press fn+num lk again. 3-14 Hardware and Software Guide
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    Keyboard and TouchPad Switching the Functions of Keypad Keys You can temporarily switch the functions of an embedded numeric keypad key between its standard numbers. ■ When num lock mode is off, most keypad keys function like the arrow, page up, or page down keys. Hardware and Software Guide 3-15
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    Keyboard and TouchPad Turning Num Lock Mode On and Off As You Work To turn num lock mode on or off on an external numeric keypad turned off or is turned on with num lock mode turned off, the num lock light on the notebook is off. 3-16 Hardware and Software Guide
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    Press to decrease volume. Volume up button Press to increase volume. Volume mute button Press to mute volume. The mute light is turned on. ✎ To restore volume, press the volume down, volume up, or volume mute button. Hardware and Software
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    applications. ✎ The volume mute button on the notebook overrides all software volume settings. To access the Windows volume controls: » Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds (single sound channel) plug into an audio-out jack. 4-2 Hardware and Software Guide
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    Headphone) Jack An audio-out jack, sometimes called a headphone jack, connects optional headphones or externally powered stereo speakers. An audio-out jack is also used to connect the audio functions of an (headphone) jack varies, depending on your notebook model. Hardware and Software Guide 4-3
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    Connecting the Audio The S-Video-out jack supports video signals only. If you are setting up a configuration that combines audio and video functions, such as playing a DVD movie on your notebook and displaying it Audio-Out (Headphone) Jack," earlier in this chapter. 4-4 Hardware and Software Guide
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    the S-Video-in jack on the external device. ✎ Depending on your notebook model, the location of the S-Video-out jack will vary. Hardware and Software Guide 4-5
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    Install WinDVD from the Driver Recovery disc provided with most notebooks. ❏ If you do not have the Driver Recovery disc, contact Customer Care for a copy of the restore solution for you notebook. Download the software from the Compaq Web site: http://www.compaq.com 4-6 Hardware and Software Guide
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    . ■ Sonic RecordNow!-Enables you to create copies of data and audio CDs and DVDs, and create personalized audio CDs and DVDs. RecordNow! is preinstalled on select notebooks. ✎ For more information about recordings. This notebook should not be used for such purposes. Hardware and Software Guide 4-7
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    is disabled, select Start > Run. Enter x:\setup.exe where x is your CD drive designation and then select OK. 4. When the installation wizard is displayed, follow the installation instructions on the screen. 5. Restart the notebook if prompted. ✎ Repeat the installation procedure for all software
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    DVD/CD-ROM drives, right-click the DVD drive for which you want to change region settings, and then select Properties. 3. Make the desired changes on the DVD Region tab. 4. Select OK. 5. For additional information, refer to the Windows operating system Help and Support. Hardware and Software Guide
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    Programs > InterVideo WinDVD > InterVideo WinDVD. 2. Right-click the WinDVD player window. 3. Select Setup. 4. Select the button for the region. 5. Select OK. Using Other DVD Software To change region settings on a drive using a DVD player other then WinDVD, refer to the documentation provided with
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    you move the notebook or an optional external hard drive from one location to another. To initiate standby, select Start > Turn Off Computer > Standby. For more information on initiating and resuming from standby, refer to Chapter 2, "Power." Removable drives enable you to store and access data
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    with cleaning fluid or other liquid or expose it to temperature extremes. ■ Do not remove the primary hard drive (the hard drive in the hard drive bay) except for repair or replacement. ■ Electrostatic discharge can damage electronic components. To prevent electrostatic damage to the notebook or
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    whether the notebook is in hibernation, turn the notebook on by pressing the power/standby button. Then shut down the notebook through the operating system. The hard drive that is in the hard drive bay is the primary hard drive. Remove it only after the notebook is properly shut down. To remove the
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    Drives 5. Lift the hard drive bay cover 1 and remove it from the notebook 2. 6. Slide the hard drive toward the edge of the notebook to release it 1. 7. Remove the hard drive 2. 5-4 Hardware and Software Guide
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    Drives Reinstalling the Primary Hard Drive To reinstall the primary hard drive: 1. Lower the hard drive into the hard drive bay 1. 2. Slide the hard drive away from the edge of the notebook until it is fully seated 2. Hardware and Software Guide 5-5
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    Drives 3. Align the tabs on the hard drive cover with the slots on the notebook 1 and press the hard drive cover down until it snaps into place 2. 4. Tighten the screws on the hard drive bay cover. 5-6 Hardware and Software Guide
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    an Optical Disc (Without Power) To remove an optical disc when power is unavailable: 1. Insert the end of a paper clip into the release access in the front bezel of the drive 1. 2. Press gently on the paper clip it in a protective case 4. Close the media tray. Hardware and Software Guide 5-7
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    of media. If standby or hibernation is accidentally initiated while a drive medium (such as a CD, CD-RW, or DVD) is in use, the following results may occur: ■ Your by pressing the power/standby button. Audio or video may resume or you may need to restart the medium. 5-8 Hardware and Software Guide
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    able to use other PC Cards. If you are instructed by the documentation included with your PC Card to install device drivers: ■ Install only the device drivers for your operating system. ■ Do not install other software, such as card services, socket services, or enablers, that may also be supplied by
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    or transport the notebook while a PC Card is inserted. 1. Press the PC Card eject button 1, and then remove the PC Card cover 2. 6-2 Hardware and Software Guide
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    PC Cards and ExpressCards 2. Hold the PC Card label-side up with the connector facing the notebook. 3. Gently slide the card into the slot until the card is seated. The operating system will issue a sound to indicate that a device has been detected. Hardware and Software Guide 6-3
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    button into position for releasing the PC Card.) 3. Gently slide out the card 2. 4. Replace the PC Card cover if you are not inserting another PC Card. ✎ An inserted PC Card uses power even when not in use. To conserve power, stop or remove a PC Card when you are not using it. 6-4 Hardware and
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    ExpressCard is a next-generation PC Card with higher performance and scalability and is designed to conform to the standard specifications of the PCMCIA. To support a broad range of applications, ExpressCards come in 2 sizes: ExpressCard/34 and ExpressCard/54. The ExpressCard slot on your notebook
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    instructed by the documentation included with your ExpressCard to install device drivers: ■ Install only the device drivers for your operating system. ■ Do not install other software, such as card services, socket services the ExpressCard cover out of the slot 2. 6-6 Hardware and Software Guide
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    PC Cards and ExpressCards 3. Hold the ExpressCard label-side up with the connectors facing the notebook. 4. Gently slide the card into the slot until the card is seated. Hardware and Software Guide 6-7
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    even if it is not in use, conserves power. 1. Close all applications and complete all activities that are supported by the ExpressCard. 2. To stop an ExpressCard, the ExpressCard out of the slot 2. 5. Replace the ExpressCard cover if you are not inserting another ExpressCard. 6-8 Hardware and
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    Cards (Select Models Only) Using Digital Media The Memory Reader supports the following digital media formats: ■ Secure Digital (SD) Memory Card (SD Card) ■ Secure Digital Input/Output (SD I/O) ■ MultiMediaCard (MMC) ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■ SmartMedia (SM) ■ xD-Picture Card
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    card connectors: ■ Use minimal force when inserting a digital card into a Memory Reader. ■ Do not move or transport the notebook while digital cards are connectors facing the notebook. 2. Gently slide the card into the Memory Reader until the card is seated. (The card will extend slightly beyond
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    Digital Memory Cards (Select Models Only) Removing Digital Cards To remove a digital card: 1. Complete all activities that are supported by the card (such as a data transfer) and close all applications. 2. To stop a Hidden Icons.) 3. Slide the card out of the slot. Hardware and Software Guide 7-3
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    power. To disable an inserted digital card: » Select the My Computer icon on the Windows desktop, right-click the drive assigned to the card, and then select Eject. (The card is stopped but is not released from the Memory Reader.) To restart the card, remove and then reinsert it. For instructions
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    ? Å WARNING: Failure to unplug the power cord and remove all battery packs before installing a memory module can damage the equipment and expose you to the risk of electrical shock. Ä CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any
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    the operating system.) 2. Disconnect all external devices connected to the notebook. 3. Disconnect the power cord. 4. Remove any battery packs from the notebook. 5. Loosen the memory module cover screws 1. 6. Lift the memory module cover away from the notebook 2. 8-2 Hardware and Software Guide
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    clips on each side of the module 1. (The module tilts upward.) b. Grasp the edges of the module and gently pull the module out of the memory module slot 2. To protect a memory module after removal, place it in an electrostatic-safe container. Hardware and Software
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    Align the keyed (notched) edge of the module with the tabbed area in the memory module slot. b. With the module at a 45-degree angle from the surface of the memory module compartment, press the module into the memory module slot until it is seated 1. c. Press the module downward until the retention
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    Memory Modules 9. Replace the memory module cover 1 and tighten the memory module cover screws 2. Hardware and Software Guide 8-5
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    Modules Hibernation File When random access memory (RAM) increases, the operating system increases the hard drive space reserved for the hibernation file. If you experience problems with hibernation after increasing memory, verify that your hard drive has enough free space to accommodate a larger
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    Serial Bus (USB) is a hardware interface that can be used to connect external devices, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the notebook. Depending on model, the notebook has 2 or 4 standard USB connectors that support USB 1.1 and USB 2.0 devices. Hardware and Software
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    Hubs can support several USB devices. ■ Powered hubs must be connected to external power. ■ supports USB is installed in the notebook. Some USB devices may require additional support software, which is usually included with the device. For more information and software installation instructions
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    . A modem cable, which has a 6-pin RJ-11 connector at each end, must be connected to an analog telephone line. In some countries, a country-specific modem adapter is required. Hardware and Software Guide 10-1
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    into the modem jack 2 on the notebook. 3. Plug the other end of the modem cable into the RJ-11 telephone jack 3. 10-2 Hardware and Software Guide
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    . 2. Plug the modem cable into the modem jack 2 on the notebook. 3. Plug the other end of the modem cable 3 into the country-specific modem adapter. 4. Plug the country-specific modem adapter 4 into the telephone jack. ✎ Telephone jacks and adapters vary by region. Hardware and Software Guide 10-3
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    where you purchased the notebook. When traveling internationally, you can add new location configurations that comply with standards in other countries. 10-4 Hardware and Software Guide
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    not supported by the modem. Unless you select a supported country, the country selection will default to USA or UK. 4. Select OK > OK. Solving Travel Connection Problems If you experience connection problems while what you heard on the line. 4. Select OK > OK. Hardware and Software Guide 10-5
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    . 4. Select Apply > OK. 5. Select the Modems tab. 6. Select your modem > Properties. 7. Clear the Wait for Dial Tone Before Dialing check box. 10-6 Hardware and Software Guide
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    terminal emulation program or Internet connection wizard. Network Cable A network cable (not included) has an 8-pin RJ-45 connector at each end. Hardware and Software Guide 10-7
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    cable into the network jack 2 on the notebook. 3. Plug the other end of the cable into an RJ-45 wall jack 3. 10-8 Hardware and Software Guide
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    are wireless access points available in public places, such as airports, restaurants, coffee shops, hotels, and universities. ■ A Bluetooth wireless notebook can connect to other Bluetooth wireless-enabled devices using a wireless personal area network (PAN). Hardware and Software Guide 11
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    your wireless devices. Wireless Assistant is a software utility that enables you to turn on and off the 802.11 and Bluetooth wireless devices individually. For more information on using Wireless Assistant, refer to "Device Power States," later in this chapter. 11-2 Hardware and Software Guide
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    or small office WLAN typically uses a wireless router, which enables several wireless and wired computers to share an Internet connection of hardware or software. Wireless access point and wireless router are often used interchangeably. Notebooks with 802.11 WLAN devices may support one or more of
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    Wireless (Select Models Only) There are 3 popular implementations of WLAN adapters: ■ 802.11b only ■ 802.11b/g ■ 802.11a/b/g 802.11b, the first popular WLAN standard, supports devices, so they can operate on the same network. 802.11a supports data rates of up to 54 Mbps but operates at a frequency
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    modem (either DSL or cable) and high-speed Internet service purchased from an Internet service provider (ISP) 1. ■ An optional wireless router (purchased separately) 2. ■ Your wireless notebook 3. As this network grows, additional wireless and wired computers can be connected to the network to
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    is correctly configured. ✎ If you are using an integrated 802.11 wireless device, all required drivers are installed and the adapter is preconfigured and ready for use. ■ If you are using an integrated 802.11 wireless device, verify that the 802.11 wireless device is turned on. When the 802.11
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    measures: ■ Change the default network name (SSID) and password. ■ Use a firewall. ■ Set security on your Web browser. ■ Enable MAC address filtering on the router. Installing Wireless Software (Optional) Microsoft Windows XP supports WLAN configuration with the Zero Client Configuration feature
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    window. c. Select Properties > Hardware tab > Device Manager > Network Adapters. 2. Identify the 802.11 wireless device from the list that is displayed: ❏ The listing for an 802.11 wireless device includes the term wireless Setup, and then follow the instructions on the screen. (When you are prompted
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    of the following procedures: ■ Select Start > Help and Support. - or - ■ Visit the Compaq Web site at http://www.compaq.com: a. Select Software and Driver Downloads. b. Enter your computer model information, and then follow the instructions provided at the Web site. ✎ WLAN software is provided
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    Models Only) The Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic , speakers). The devices are represented in the Bluetooth for Windows software by graphical icons that resemble their physical features, which
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    device-Provides a wireless connection to other Bluetooth devices, such as keyboards, pointing devices, wireless connection between a headset and a notebook or cellular phone. The headset acts as the device's audio input and output mechanism and increases mobility. Hardware and Software Guide
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    (Select Models Only) Device Power States The wireless button enables and disables 802.11 wireless and Bluetooth devices in conjunction with Wireless Assistant (select models only). By default, the 802.11 wireless and Bluetooth devices and wireless light are turned on when you turn on the notebook
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    (Select Models Only) The 802.11 wireless and Bluetooth devices have 2 power states: ■ Enabled ■ Disabled You can enable and disable the wireless devices with the wireless button. When the wireless devices are enabled with the wireless button, you can use Wireless Assistant (select models only) to
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    wireless button. (The devices return to their previous on or off state.) 2. If the wireless devices are turned off, right-click the Wireless the wireless devices are not both on when you disable the devices, pressing the wireless devices. ✎ If you want your wireless devices to be turned on when you
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    Wireless Assistant shows that both WLAN and Bluetooth are off ■ Wireless light is off You want to disable both devices Press the wireless button. ■ Wireless to turn off. *If the wireless devices are not both on when you disable the devices, pressing the wireless button again returns the devices
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    may be unnecessary. It is recommended that you follow the procedures in this chapter for using ■ Antivirus software ■ Windows updates ■ Firewall software In addition to the Windows operating system security measures, the following table may help you decide which other security features to use. Most
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    ■ Power-on password* Unauthorized access to the Setup Compaq administrator password* utility (f10) Unauthorized startup from a CD Device Security* or a diskette Unauthorized access to data ■ Compaq administrator password* ■ Firewall software ■ Windows updates Unauthorized access to the BIOS
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    on screen is displayed, the notebook cannot be accessed until a Windows user password or Windows administrator password is entered. Before you can use the QuickLock feature, you must set a Windows user password or Windows administrator password. For instructions, refer to the Help and Support Center
  • Compaq Presario V4000 | Hardware and Software Guide - Page 136
    their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Compaq Passwords Function Compaq administrator password Protects access to the Setup utility. Power-on password Used to access the notebook during startup
  • Compaq Presario V4000 | Hardware and Software Guide - Page 137
    interchangeable. You must use a Compaq password at a Compaq password prompt and a Windows password at a Windows password prompt. For example: ■ If a power-on password is set, the power-on password (not a Windows password) must be entered when the notebook starts up or restores from hibernation. ■ If
  • Compaq Presario V4000 | Hardware and Software Guide - Page 138
    the same text for various passwords, Compaq passwords and Windows passwords function independently. Even if you plan to use the same text for a Compaq password and a Windows password, you must set the Compaq password in the Setup utility and the Windows password in your operating system. ✎ Although
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    utility. To manage the password: 1. Shut down the notebook. If you are not sure whether the notebook is off or in hibernation, turn the notebook on by pressing the power button, and then shut down the notebook through the operating system. 2. Be sure that the hard drive is inserted into the notebook
  • Compaq Presario V4000 | Hardware and Software Guide - Page 140
    , a power-on password set with keyboard number keys password: 1. Shut down the notebook. If you are not sure whether the notebook is off or in hibernation, turn the notebook on by pressing the power button, and then shut down the notebook through the operating system. 2. Be sure that the hard drive
  • Compaq Presario V4000 | Hardware and Software Guide - Page 141
    Setup utility, press f10, and then follow the instructions on the screen. Your preferences are set when you exit the Setup utility and take effect when the notebook restarts. Entering Power-On Passwords At the power-on password prompt, type your password, and then press enter. After 3 unsuccessful
  • Compaq Presario V4000 | Hardware and Software Guide - Page 142
    of the notebook to start from a CD or a diskette drive. To disable or reenable notebook capabilities in power button, and then shut down the notebook through the operating system. 2. Be sure that the hard drive f10, and then follow the instructions on the screen. Your preferences are set when you
  • Compaq Presario V4000 | Hardware and Software Guide - Page 143
    on the notebook. For information about using and updating the Norton AntiVirus software: » Select Start > All Programs > Norton AntiVirus >Help and Support. For more information about computer viruses: 1. Select Start > Help and Support. 2. Type viruses into the Search field. 3. Press enter
  • Compaq Presario V4000 | Hardware and Software Guide - Page 144
    on their Web site. To update your system using the Critical Security Updates for Windows XP disc: 1. Insert the disc into the drive. (The disc automatically runs the installation application.) 2. Follow the on-screen instructions to install all updates. (This may take a few minutes.) 3. Remove
  • Compaq Presario V4000 | Hardware and Software Guide - Page 145
    can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily solve the problem, disable the firewall, perform the task that is interfering with the firewall, and then reenable the firewall. To permanently resolve the
  • Compaq Presario V4000 | Hardware and Software Guide - Page 146
    Security Optional Security Cable ✎ Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. To install a security cable: 1. Loop the security cable around a secured object. 2. Insert the cable lock into the security cable slot.
  • Compaq Presario V4000 | Hardware and Software Guide - Page 147
    Security 3. Turn the key counterclockwise 1, remove the key 2, and keep it in a safe location. 12-15
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    is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not load. The utility reports information about the notebook and provides settings for startup, security, and other preferences. Step-by-step instructions for setting
  • Compaq Presario V4000 | Hardware and Software Guide - Page 149
    preference selected is displayed, press enter to save your preference. 5. To save your preferences and exit the Setup utility, press f10 and then follow the instructions on the screen. Your preferences are in effect when the notebook restarts in Windows. 13-2 Hardware and Software Guide
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    video memory information, use the arrow keys to select the Advanced menu. 3. To close the Setup utility without changing any settings, use the arrow keys to select the Exit menu > Exit Discarding Changes, and then press enter. (The notebook restarts in Windows.) Hardware and Software Guide 13
  • Compaq Presario V4000 | Hardware and Software Guide - Page 151
    the instructions on the screen. Windows. To access the Help and Support Center, select Start > Help and Support. The Setup utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences. 13-4 Hardware and Software Guide
  • Compaq Presario V4000 | Hardware and Software Guide - Page 152
    the screen each time the notebook is started or restarted in Windows or restored from hibernation is the prompt for a Network Service following procedures: ❏ Press f10, and then follow the instructions on the screen. - or - ❏ If the Setup utility menus are Windows. Hardware and Software Guide 13-5
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    software update links provided at Start > Help and Support. If you prefer to work from more detailed instructions, the information in the following sections will help you to ■ Prepare for updates. ■ Access updates at the Compaq Web site. ■ Download and install updates. Hardware and Software Guide
  • Compaq Presario V4000 | Hardware and Software Guide - Page 154
    . ✎ The notebook ROM stores the BIOS (basic input/output system). The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services as time and date. Accessing Notebook Product Information To access the updates for your
  • Compaq Presario V4000 | Hardware and Software Guide - Page 155
    whether an available ROM update is a later ROM version than the ROM version currently installed on the notebook, you need to know the version of the currently installed ROM. To view the ROM version of your notebook: » Press fn+esc. ✎ When viewing system information, the system BIOS date is the
  • Compaq Presario V4000 | Hardware and Software Guide - Page 156
    only while the notebook is connected to reliable external power using the AC adapter. (Do not download or install a ROM update while the notebook is connected to an oprional docking device or running on battery power.) During the download and installation: ■ Do not unplug the notebook from the
  • Compaq Presario V4000 | Hardware and Software Guide - Page 157
    drive.) b. Record the path to the default or custom location on the hard drive to which the ROM package will download. (You may need to access the ROM package after it has been downloaded.) c. Follow the online instructions to download your selection to the hard drive. Hardware and Software Guide
  • Compaq Presario V4000 | Hardware and Software Guide - Page 158
    download is complete. If no instructions are displayed: 1. Open Windows Explorer. To open Windows Explorer from the Start button, select Start > All Programs > Accessories > Windows Explorer. 2. In the left pane of the Windows Explorer window, select My Computer and then your hard drive designation
  • Compaq Presario V4000 | Hardware and Software Guide - Page 159
    may need this information to locate the update later, after it has been downloaded to the hard drive.) b. Follow the online instructions to download the SoftPaq to the hard drive. 4. When the download is complete, open Windows Explorer. To open Windows Explorer from the Start button, select Start
  • Compaq Presario V4000 | Hardware and Software Guide - Page 160
    after that time. All System Restore procedures are reversible. Setting a Restore Point To set a system restore point manually: 1. Select Start > Help and Support > System Restore. 2. Select Create a restore point, and then follow the instructions on the screen. 14-8 Hardware and Software Guide
  • Compaq Presario V4000 | Hardware and Software Guide - Page 161
    AC outlet through the AC adapter. 2. Select Start > Help and Support > System Restore. 3. Select Restore my computer to an earlier time, and then follow the instructions on the screen reinstalled from your hard drive. The application reinstallation process repairs or replaces corrupted system files
  • Compaq Presario V4000 | Hardware and Software Guide - Page 162
    and Recoveries Reinstalling Applications from Your Hard Drive To reinstall a preloaded application or utility from your hard drive: » Select Start > All Programs > Software Setup, and then follow the instructions on the screen. (When you are prompted to select the software you want to reinstall
  • Compaq Presario V4000 | Hardware and Software Guide - Page 163
    Software Updates and Recoveries Repairing the Operating System To attempt an operating system repair without deleting your personal data, use the Operating System disc that was shipped with the notebook: 1. Connect the notebook to a power outlet through the AC adapter and turn on the notebook. 2.
  • Compaq Presario V4000 | Hardware and Software Guide - Page 164
    Updates to a power outlet through the AC adapter and turn on and hold the power button for 5 seconds. 4. Press the power button again to screen is displayed.) 6. Press enter to continue. (A Licensing Agreement screen is displayed.) 7. Press f8 to accept the agreement and continue. (The Setup window
  • Compaq Presario V4000 | Hardware and Software Guide - Page 165
    While running Windows, insert the Driver Recovery disc into the optical drive. If you do not have Autorun enabled, select Start > Run. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive). 2. Follow the on-screen instructions for installing the drivers. After the drivers are
  • Compaq Presario V4000 | Hardware and Software Guide - Page 166
    Support. ■ To update software that was not provided on your notebook, follow the instructions included with the software. Many applications include an update Compaq notebooks. The enhancements add power and security features and provide supplementary support for external devices such as drives and
  • Compaq Presario V4000 | Hardware and Software Guide - Page 167
    liquids on your notebook, display, or keyboard. Liquids and household solvents can permanently damage liquids and excessive moisture away from your notebook and keyboard to prevent costly repairs. ✎ To reduce the risk allow liquids to drip onto the notebook keyboard. ■ Avoid exposing your notebook to
  • Compaq Presario V4000 | Hardware and Software Guide - Page 168
    To prevent overheating, do not obstruct the vents. Do not allow a hard surface, such as an adjoining optional printer, or a soft surface, such notebook will be disconnected from external power for more than 2 weeks: ❏ Shut down the notebook. ❏ Remove all battery packs and store them in a cool Guide
  • Compaq Presario V4000 | Hardware and Software Guide - Page 169
    , because you may deposit normal household debris on the surfaces, rather than remove it. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. Ideally, use a can of compressed
  • Compaq Presario V4000 | Hardware and Software Guide - Page 170
    antistatic screen cleaner or premoistened antistatic wipes. TouchPad Grease and dirt on the TouchPad can cause your cursor to jump around on the display screen. To avoid this, wash hands frequently when using the notebook and clean the TouchPad with a damp cloth. 15-4 Hardware and Software Guide
  • Compaq Presario V4000 | Hardware and Software Guide - Page 171
    shipping or traveling: 1. Back up your work. 2. Remove all CDs, DVDs, diskettes, discs, PC Cards, ExpressCards, and digital cards. 3. If the notebook will be disconnected from an external power source for more than 2 weeks, remove all battery packs and store them in a cool, dry place. Guide 16-1
  • Compaq Presario V4000 | Hardware and Software Guide - Page 172
    about power cord and adapter requirements for each location in which you plan to use the notebook. (Voltage, frequency, and plug configurations vary.) Refer to either your warranty documentation or the Worldwide Telephone Numbers booklet (English only) to contact Customer Care for help and support
  • Compaq Presario V4000 | Hardware and Software Guide - Page 173
    90% 5% to 95% -15 m to 3,048 m -50 ft to 10,000 ft -15 m to 12,192 m -50 ft to 40,000 ft Hardware and Software Guide 17-1
  • Compaq Presario V4000 | Hardware and Software Guide - Page 174
    . The notebook operates on DC power, which can be supplied by an AC or a DC power source. Although the notebook can be powered from a stand-alone DC power source, it is strongly recommended that the notebook be powered only with an AC adapter or DC power cord supplied with or approved for your
  • Compaq Presario V4000 | Hardware and Software Guide - Page 175
    your notebook has an expansion port 2, it has only one expansion port. The term expansion port 2 describes the type of expansion port. Hardware and Software Guide 17-3
  • Compaq Presario V4000 | Hardware and Software Guide - Page 176
    support these features. Feature USB 2.0 10/100 Ethernet Gigabit Ethernet IEEE 1394 (4-pin port) Consumer IR (for optional remote control only) Power inputs Composite video S-Video Component video S/PDIF audio DVI Headphone/speaker audio-out Microphone audio-in Support Yes Yes No
  • Compaq Presario V4000 | Hardware and Software Guide - Page 177
    1-11 A AC adapter 1-17 adapter, modem 10-3 administrative password. See passwords administrator password 12-4 aircraft adapter 2-15 airport security devices 5-2, 16-2 altitude specifications 17-1 antennae, wireless 1-7 antivirus software 12-11 applications key, Windows 1-2 applications, reinstalling
  • Compaq Presario V4000 | Hardware and Software Guide - Page 178
    network 1-10, 10-7 S-Video 4-4 See also power cord calibration, battery 2-19 caps lock light 1-6 card and socket services, PC Card 6-1, 6-6 card. See PC Card; Secure Digital (SD) Memory Card carrying notebook 15-1 CD drive. See optical drives CDs audio hotkeys 3-11 displaying contents 5-8 removing
  • Compaq Presario V4000 | Hardware and Software Guide - Page 179
    and standby 2-6 drivers PC Card 6-1 reinstalling or repairing 1-18 retail operating systems 14-14 wireless devices 11-6 drives affected by airport security 5-2 caring for 5-2 optical 1-13 shipping 5-2 See also CDs; DVDs; hard drives; optical drives DVD region settings 4-9 DVDs displaying contents
  • Compaq Presario V4000 | Hardware and Software Guide - Page 180
    15 F firewall software 12-13 flash memory card. See digital cards fn key 1-2 function keys 3-5 G GPRS (General Packet Radio Service) devices 16-2 GSM (Global System for Mobile Communication) devices 16-2 H hard drive bay, identifying 1-16 hard drives installing primary 5-3 self-test 13-4 headphone
  • Compaq Presario V4000 | Hardware and Software Guide - Page 181
    external keyboard 3-7 hotspots 11-1 hub, USB 9-2 humidity specifications 17-1 I IDE (Integrated Drive Electronics) drive light 1-9 identifying components bottom 1-15 front 1-8 left-side 1-10 right-side 1-13 top 1-1 infrared communication interference 2-6 installing CD and DVD software 4-8 Internet
  • Compaq Presario V4000 | Hardware and Software Guide - Page 182
    IDE drive 1-9 mute 1-6 num lock 1-6, 3-14 power button 1-6 power/standby 1-6, 1-9 wireless 1-6, 11-2, 11-12 lock, security cable 1-14, 12-14 low-battery condition 2-17 M media. See drive media memory modules adding 8-2 overview 8-1 supported 8-1 Memory Reader 1-12 Memory Stick (MS) 7-1 Memory Stick
  • Compaq Presario V4000 | Hardware and Software Guide - Page 183
    18 reinstalling 14-11 repairing 14-11 security 12-1 System Restore 14-8 operating system, Windows, reinstalling or repairing 1-18 optical drives identifying 1-13 removing disc 5-7 P passwords Compaq 12-4 Compaq guidelines 12-5 forgetting 12-3 power-on 12-4, 12-8 QuickLock 3-10 standby 2-11 using 12
  • Compaq Presario V4000 | Hardware and Software Guide - Page 184
    hotkey 12-3 R RAM (random access memory) 8-1, 8-6 rated input power specifications 17-2 recovery discs 14-9 region settings, DVD 4-9 regulatory information Modem Approval label 1-19 Regulatory label 1-18 wireless certification labels 1-19 Regulatory label 1-18 release latch, battery pack 1-16
  • Compaq Presario V4000 | Hardware and Software Guide - Page 185
    3-8 modem 10-7 Power Meter 2-16 recommended power sources 2-2 reinstalling or repairing 1-18, 14-9, 14-11 ROMPaq 14-4 security features 12-1 Setup utility 13-1 SoftPaq 14-4 System Restore 14-8 updating 14-2 WLAN 11-8 software updates overview preparing for 14-2 Hardware and Software Guide Index-9
  • Compaq Presario V4000 | Hardware and Software Guide - Page 186
    Restore 14-8 system restore points 14-8 T technical support 1-18, 16-2 See also Help and Support Center telephone line type 10-5 television connecting audio 4-3 connecting video 4-5 temperature battery 1-19 wireless certification labels 1-19 troubleshooting travel connection problems 10-5 WLANs
  • Compaq Presario V4000 | Hardware and Software Guide - Page 187
    1-1 Windows user password. See passwords Wired Equivalent Privacy (WEP) 11-7 wireless documentation 11-8 overview 11-1 security 11-7 wireless antennae 1-7 Wireless Assistant 11-2, 11-13 wireless button 1-5, 11-2, 11-12 wireless certification label 1-19 wireless devices disabling 11-15 drivers 11
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b
Hardware and Software
Guide
Compaq Notebook Series
Document Part Number: 375422-001
March 2005
This guide explains how to identify, access, and use most of
the hardware and software features available on your notebook.