Compaq Presario V5000 User Guide

Compaq Presario V5000 - Notebook PC Manual

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  • Compaq Presario V5000 | User Guide - Page 1
    Notebook PC User Guide
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    in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition October 2005 Document Part Number: 397374-001
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    power ...13 Expansion port input/output window (fn+f2 19 Open a Web browser (fn+f3 19 Switch the screen image (fn+f4 20 Initiate standby (fn+f5 20 Initiate QuickLock (fn+f6 21 Decrease screen brightness (fn+f7 21 Increase screen brightness (fn+f8 21 Play, pause or resume an audio CD or a DVD
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    audio CD or a DVD (fn+f12 21 Keypads ...22 Using the embedded numeric keypad 22 Enabling and disabling the embedded numeric keypad 22 Switching key functions on the embedded numeric keypad 23 Using an external numeric keypad 23 Enabling or disabling num lock mode as you work 23 3 Power Power
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    Recharging the battery pack 45 Conserving battery power...45 Conserving power as you work 45 Selecting power conservation settings 46 Storing a battery pack ...46 Disposing of a used battery pack 46 4 Drives Drive care...47 IDE drive light...48 Hard drive...49 Optical drives...5. 2 Inserting an
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    (select models only 99 Connecting a 1394 device...99 Stopping a 1394 device...99 Required 1394 software...99 Using the expansion port...100 8 Memory Modules Adding or replacing memory modules 101 Effects of increasing memory...105 Video memory settings (select models only 106 9 Wireless (Select
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    130 Entering a power-on password 130 DriveLock password 131 Setting a DriveLock password 132 Entering a DriveLock password 133 Changing a DriveLock password 133 Removing DriveLock protection 134 Device security 134 Antivirus software ...135 Firewall software ...135 Critical updates ...1. 35
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    a BIOS update 146 Downloading and installing other software 147 System recovery ...1. 48 Safeguarding your information 148 Using System Restore ...148 Creating a restore point 148 Restoring to a restore point 149 Reinstalling applications ...149 Reinstalling applications from the hard drive
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    Contacting Customer Care by e-mail or telephone 165 Taking the computer to a service partner 165 16 Electrostatic discharge Preventing electrostatic discharge ...167 Handling drives ...167 Handling internal components 167 Grounding methods ...168 Index...1. 69 ENWW ix
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    x ENWW
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    1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE Components included with the computer may vary by region and by
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    Top components Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key (3) Windows logo key Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Microsoft
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    TouchPad Component Description (1) TouchPad* (2) Left TouchPad button* (3) TouchPad horizontal scroll zone* (4) Right TouchPad button* Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and doubleclicking.
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    , briefly press to exit hibernation. If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least 5 seconds to turn off the computer. Decreases system volume. Increases system volume. Mutes system sound. 4 Chapter
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    is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition. (5) IDE (Integrated Drive Electronics) drive light Blinking: The hard drive or optical drive is
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    Description Provides airflow to cool internal components. CAUTION To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs or clothing, to
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    used to output S/PDIF digital audio. Connects an optional computer headset microphone or a microphone. Supports optional ExpressCard/54 or ExpressCard/34 cards. Connects an optional USB device. Reads an optical disc. Connects a modem cable. Connects an AC adapter or an optional power adapter. ENWW
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    optional IEEE 1394 device, such as a camcorder. (8) PC Card slot (select models only) Supports optional Type I or Type II PC Cards. (9) Media Reader (select models only) Supports 7 optional digital card formats: Secure Digital (SD) Memory Card, Secure Digital Input/Output (SD I/O), MultiMediaCard
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    components Component (1) Battery bay (2) Battery pack release latch (3) Memory module compartment (4) Hard drive bay (5) Vents (2)† Description Holds the primary battery pack.* Releases the battery pack from the battery bay. Contains the memory module slots. Holds the hard drive. Enable airflow
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    ) On select computer models, there are at least 2 wireless antennae that send and receive wireless device signals. They are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. 10 Chapter 1 Notebook Tour ENWW
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    Description (1) Battery pack* (2) AC adapter (3) Power cord* (4) Country-specific modem cable adapter (select models only) (5) Modem cable* Powers the computer when the computer is not connected to external power. Converts AC power to DC power. Connects an AC adapter to an AC outlet. Adapts the
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    information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service tag-Provides the product name, affixed inside the memory module compartment. ● Wireless certification labels-Provide information about optional wireless devices available on select
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    . The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a stand-alone DC power source, it should be powered only with an AC adapter or a DC power cord supplied by or approved for an HP computer. The computer is capable
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    Ethernet IEEE 1394 (4-pin port) Infrared (for remote control only) Power inputs Composite TV* S-Video TV Component TV* S/PDIF audio DVI Headphone/speaker audio-out Microphone audio-in * Requires the use of an optional expansion product. Support Yes Yes No Yes Yes 65W - 135W maximum Yes Yes No
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    2 TouchPad and Keyboard TouchPad The following illustration and table describe the computer TouchPad. Component Description (1) TouchPad* Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and doubleclicking.
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    to the system using the connectors on an optional expansion product. Setting TouchPad preferences Mouse Properties in Microsoft® Windows® allows you to customize settings for pointing devices, including ● TouchPad tapping, which enables you to tap the TouchPad once to select an object or twice to
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    Keyboard The following sections provide information on the keyboard features of the notebook. Hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). The icons on the f1 through f12 keys represent the hotkey functions. Hotkey functions and
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    Support Center. Open the Print Options window. Open a Web browser. Switch the screen image between the computer display and an external display. Initiate standby. Initiate QuickLock. Decrease screen brightness. Increase screen brightness. Play, pause, or resume an audio CD or a DVD. Stop an audio CD
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    use computer and Windows features. ● Updates for your Windows operating system, drivers, and the software provided on your computer. ● Checkups for computer functionality. ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ● Links to HP support specialists
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    of devices that use them, are supported devices can be connected to the system only by using an optional expansion product. Initiate standby (fn+f5) Press fn+f5 to initiate standby. When standby is initiated, your information is stored in random access memory (RAM), the screen is cleared, and power
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    the play. ● Playing, press fn+f9 to pause the play. Stop an audio CD or a DVD (fn+f10) Press fn+f10 to stop the play of an audio CD or a DVD. Play previous track or section of an audio CD or a DVD (fn+f11) While an audio CD or a DVD is playing, press fn+f11 to play the previous track of the
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    The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard Press fn+num lk to enable the embedded numeric keypad. The num lock light is turned on. Press fn +num lk again to return the keys to their standard keyboard functions
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    , or page down keys. When num lock on an external keypad is turned on, the num lock light on the computer is turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off. If an external keypad is connected, the embedded numeric keypad
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    24 Chapter 2 TouchPad and Keyboard ENWW
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    briefly press to exit standby. ● In hibernation, briefly press to exit hibernation. If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least 5 seconds to turn off the computer. Power control and light locations 25
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    is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking rapidly. Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are
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    Optional power adapter Charge or calibrate a battery pack in the computer External power supplied through ● AC adapter ● Optional expansion product (select models only) ● Optional power adapter Install or modify system software or write to a CD or DVD External power supplied through ● AC adapter
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    an electric shock from a system that is not properly grounded. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector on the computer (1). 2. Plug the power cord into the AC adapter (2). 3. Plug the other end of the power cord into an AC outlet (3). 28 Chapter
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    or disconnect external devices. Do not insert or remove an external media card, such as a MultiMediaCard, a PC Card (select models only), or an ExpressCard. Hibernation saves your work to a hibernation file on the hard drive, and then shuts down the computer. The power lights are turned off. When
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    is stored in random access memory (RAM), and then the screen is cleared. When the computer is in standby, it uses less power than when it is on. Your work returns instantly to the screen when you resume from standby. Hibernation saves your work to a hibernation file on the hard drive, and then shuts
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    or readable or writable media (select models only) CAUTION To prevent possible audio and video degradation, or loss of audio or video playback functionality, do not initiate standby or hibernation while reading or writing to a CD, DVD, or external media card. To prevent loss of information, do not
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    normal Windows shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete. Then, select Shut Down > Turn Off. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery pack. 32
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    to ● The power lights blink. initiate standby. ● Select Start > Turn Off Computer > ● The screen clears. Stand by. In Windows XP Professional, if Stand required. ● The power lights blink. standby. ● If the computer is running on battery ● The screen clears. power, the system initiates
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    critical low-battery condition. The power lights are turned off. The screen clears. Restore from user-initiated or system-initiated hibernation. Power settings and timeouts can be changed using Power Options in Windows Control Panel. Press the power button.* ● ● The power lights are turned on
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    options You can change many default power settings in Windows Control Panel. For example, you can set an audio alert to warn you when the battery pack reaches a low-power condition, or you can change the default settings for the power button. By default, when the computer is on: ● Pressing the fn
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    , depending on whether the computer is running on battery or external power. You can also set a power scheme that initiates standby or turns off the display or hard drive after a time interval that you specify. To set a power scheme: 1. Right-click the Power Meter icon in the notification area, and
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    is determined based on CPU demand. CPU demand. Max Battery Performance state is determined based on CPU demand. CPU performance is lower on battery power, then steadily decreases as the battery discharges. * It is recommended that you use the Portable/Laptop power scheme. ENWW Processor
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    When the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery pack and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer. You can
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    may damage aircraft electronic systems. ● If you are charging a new battery pack: ● Charge the battery pack while the computer is connected to external power through the AC adapter. ● When you charge the battery pack, charge it fully before turning on the computer. ● If you are charging an in-use
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    . ● When you charge a battery pack, charge it fully before turning on the computer. ● If a battery pack has been unused for one month or more, calibrate the battery pack instead of simply charging it. For calibration instructions, refer to "Calibrating a battery pack." Displaying charge information
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    can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights. Identifying low-battery conditions This section explains how to identify low-battery and critical low-battery conditions. Low-battery condition When a battery pack that is the
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    , do not restore power until the power lights are turned off. When external power is available To resolve a low-battery condition when external power is available, connect one of the following adapters: ● AC adapter ● Optional expansion product ● Optional power adapter When a charged battery pack is
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    . 2. Connect the computer to an AC adapter, optional power adapter, or optional expansion product, and then plug the adapter or device into external power. The battery light on the computer is turned on. 3. Leave the computer plugged into external power until the battery pack is fully charged. The
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    the discharge process: ● The monitor will not turn off automatically. ● Hard drive speed will not decrease automatically when the computer is idle. ● System-initiated hibernation will not occur. To fully discharge a battery pack: 1. Right-click the Power Meter icon in the notification area, at the
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    you are not using. ● Remove a CD or DVD that you are not using. ● Use the fn+f7 and fn+f8 hotkeys to adjust screen brightness as you need it. ● Use optional powered speakers instead of the internal speakers, or adjust system volume as you need it. ● Turn off a device connected to the S-Video-out
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    public collection system or by returning it to HP, your service partner, or their agents. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a battery pack; short the external contacts on a battery pack; or dispose of a battery pack in fire or water. Do not expose
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    write process is sensitive to vibration. When the battery pack is the only source of power, ensure that the battery pack is sufficiently charged before writing to a medium. Avoid exposing a drive to temperature or humidity extremes. Avoid exposing a drive to liquids. Do not spray it with cleaning
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    IDE drive light The IDE drive light blinks when either the primary hard drive or an optical drive is being accessed. 48 Chapter 4 Drives ENWW
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    down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in standby, or in hibernation. If you are not sure whether the computer is off or in hibernation, turn the computer on by pressing the power button. Then shut down the
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    away from the computer (2). To install a hard drive: 1. Lower the hard drive into the hard drive bay (1). 2. Slide the hard drive toward the hard drive connector (2) until it is fully seated. 3. Align the tabs (1) on the hard drive cover with the notches on the computer. 4. Close the cover (2). 50
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    5. Tighten the hard drive cover screws (3). ENWW Hard drive 51
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    . Type of Optical Drive Read CD and DVD-ROM Write to CD-RW Write to DVD ±RW/R LightScribe DVD/CD-RW Drive Yes Yes No No DVD±RW Double Layer Yes Yes Yes No LightScribe DVD±RW Double Yes Yes Yes Yes Layer Some of the optical drives listed may not be supported by your computer. The
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    Inserting an optical disc 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the media tray. 3. Pull out the tray (2). 4. Hold the CD or DVD by the edges to avoid touching the flat surfaces, and position the disc over the tray spindle, with the label-side up. NOTE
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    ) If the computer is running on external or battery power: 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the media tray, and then pull out the tray (2). 3. Remove the disc (3) from the tray by gently pressing down on the spindle
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    Removing an optical disc (without power) If external or battery power is unavailable: 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently until the tray is released, and then pull out the tray (2). 3. Remove the disc (3) from the tray by
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    playback of a drive medium (such as a CD or DVD): ● Your playback may be interrupted. ● You may see the following warning: "Putting the computer into hibernation or standby may stop the playback. Do you want to continue?" Click No. ● You may need to restart the CD or DVD to resume audio and video
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    create CDs or DVDs, depending on the type of installed drive and installed software. Identifying the installed optical drive To view the type of optical drive installed in the computer: ▲ Select Start > My Computer. The type of optical drive installed in the computer is displayed under Devices with
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    Inserting an optical disc 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the media tray. 3. Pull out the tray (2). 4. Hold the CD or DVD by the edges to avoid touching the flat surfaces, and position the disc over the tray spindle, with the label-side up. NOTE
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    ) If the computer is running on external or battery power: 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the media tray, and then pull out the tray (2). 3. Remove the disc (3) from the tray by gently pressing down on the spindle
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    Removing an optical disc (without power) If external or battery power is unavailable: 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently until the tray is released, and then pull out the tray (2). 3. Remove the disc (3) from the tray by
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    an audio CD or a DVD that is inserted in the optical drive. NOTE To control the play of an inserted video CD, use the media activity controls in your video CD player application. ● To play, pause, or resume an inserted audio CD or a DVD, press fn+f9 (2). ● To stop an inserted audio CD or a DVD that
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    (2) Description Decreases computer sound. Increases computer sound. Turns off computer sound. Connects an optional computer headset or microphone. Connects optional optional powered stereo speakers, headphones, ear buds, headset, or television audio. NOTE On select models, this jack can also
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    audio function of an audio/video device audio output. For digital audio connections, connect the S/PDIF digital audio plug to the digital audio connector on your audio/video equipment. NOTE In order to use S/PDIF with your headphone jack, you will need an optional mini TOS link cable and/or adapter
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    . ● To increase the volume, press the volume up button. ● Microsoft® Windows® volume control: a. Click the Volume icon in the notification area, at the a. Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices. b. Click the Volume tab. c. Select the Place volume
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    monitor port The external monitor port connects an external display device to the computer. To connect a display device to the computer, connect the device cable to the external monitor port. NOTE If a properly connected external display device does not display an image, press fn +f4 to transfer
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    computer display or on any other supported external display. NOTE To transmit video signals through the S-Video-out jack, you need an S-Video cable, available from most electronics retailers. If you are combining audio and video functions, such as playing a DVD movie on your computer and displaying
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    an ExpressCard slot. Refer to the computer user guide. The following illustration identifies the 2 remote controls. (1) HP Mobile Remote Control (PC Card version) For more information, refer to "HP Mobile Remote Control (PC Card version)." (2) HP Mobile Remote Control (ExpressCard version) For more
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    ! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. To insert the battery into the HP Mobile Remote Control (PC Card version): 1. On the back of the remote control, turn the battery compartment cover counterclockwise (1) and
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    2. With the positive side of the battery facing up, insert the battery into the compartment. 3. Insert the tabs on the battery compartment cover into the slots in the battery compartment and turn the cover clockwise to close. ENWW Multimedia Hardware 69
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    the remote control in the PC Card slot The HP Mobile Remote Control (PC Card version) can be NOTE Your computer model may look different than the illustrations in this section. Refer to the computer user guide for the location of the PC Card slot. 1. Remove the PC Card slot insert. 2. Gently slide
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    the Music button (3) to open QuickPlay music mode (select computer models only). Button Power DVD Menu Function in Microsoft® Windows® Function in QuickPlay (select models only) If the computer is Press to turn QuickPlay off. ● On, briefly press to initiate hibernation. ● In standby, briefly
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    Button Music Stop Rewind Function in Microsoft® Windows® Function in QuickPlay (select models only) ● In Windows, press to open the default Windows music player. In QuickPlay DVD mode, press to switch to QuickPlay music mode. ● In standby, press briefly to resume from standby. ● In hibernation
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    about a selected item in an application (if available). Press to display battery and volume status. If playing a DVD, the DVD title, chapter, and time information is also displayed. Press to open the print options window of the active application. None Photo Press to open the default
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    : ● The HP Mobile Remote Control operates within Microsoft® Windows®, QuickPlay (select Guide is available either on CD or through the Help and Support Center. ● Some remote control buttons perform the same functions as computer buttons. For example, the DVD button on the remote control and the DVD
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    Remote Control (PC Card version)." Inserting the battery (ExpressCard version) WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. To insert the battery into the HP Mobile Remote Control (ExpressCard version): 1. On the
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    2. With the positive side of the battery facing up, insert the battery into the compartment. 3. Replace the battery compartment cover. 76 Chapter 5 Multimedia ENWW
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    the remote control in the ExpressCard slot The HP Mobile Remote Control (ExpressCard version) can be computer model may look different than the illustrations in this section. Refer to the computer user guide for the location of the ExpressCard slot. 1. Remove the ExpressCard slot insert. 2. Gently
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    open QuickPlay DVD mode (select computer models only). ● Press the Music button (4) to open QuickPlay music mode (select computer models only). Button Power Switch Screens Function in Microsoft® Windows® Function in QuickPlay (select models only) If the computer is Press to turn QuickPlay off
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    QuickPlay (select computer models only) or the default music application. None DVD Menu If the computer is ● ● On, press to open the default Windows DVD player. ● ● On and playing a DVD, press to view the menu of the DVD. ● In standby, press briefly to resume from standby. ● In hibernation
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    Button Previous Function in Microsoft® Windows® Function in QuickPlay (select models only) directory level in the My Music display. ● In DVD mode, this button is inactive. Press to display battery and volume status. If playing a DVD, the DVD title, chapter, and time information is also displayed.
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    user guide for information on supported hotkeys. ● Other remote control buttons provide functions that are not duplicated by computer buttons or preset key combinations. Troubleshooting the remote control Refer to the following table for help in troubleshooting remote control problems. Problem My
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    multimedia tasks may be supported: ● Playing digital media, including audio and video CDs, audio and video DVDs, and Internet radio ● Creating or copying data CDs ● Creating, editing, and burning audio CDs ● Creating, editing, and burning a video or movie to a DVD or video CD NOTE For details about
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    use. For example, if you want to use Windows Media Player to play an audio CD, select Windows Media Player. NOTE Some applications may be located in subfolders. 2. Insert the media disc, such as an audio CD, into the optical drive. 3. Follow the instructions on the screen. - or - 1. Insert the media
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    on battery power. Before writing to a disc, close all open applications except the disc software you are using. Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc. Instead, copy from a source disc or network drive to your hard drive, and
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    change settings through the operating system: 1. Select Start > My Computer. 2. Right-click in the window and select Properties > Hardware tab > Device Manager. 3. Click DVD/CD-ROM drives, right-click the DVD drive for which you want to change region settings, and then click Properties. 4. Make the
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    86 Chapter 5 Multimedia ENWW
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    : ● Secure Digital (SD) Memory Card ● Secure Digital Input/Output (SD I/O) ● MultiMediaCard (MMC) ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● SmartMedia (SM) ● xD-Picture Card (XD) CAUTION To avoid damaging the digital card or the computer, do not insert any type of adapter into the Media Reader
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    the computer. 2. Gently slide the card into the Media Reader until the card is seated. The operating system will issue a sound to indicate that a device has been connected. NOTE The first time you insert a digital card, the "Found New Hardware" message is displayed in the notification area, at the
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    Close all files and applications that are associated with the digital card. NOTE To stop a data transfer, click Cancel in the operating system Copying window. 2. To stop the digital card: a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. NOTE
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    loss of support for other PC Cards, install only the software required for the device. If you are instructed by the PC Card manufacturer to install device drivers: Install only the device drivers for your operating system. Do not install other software, such as card services, socket services, or
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    the computer. 2. Gently slide the card into the PC Card slot until the card is seated. The operating system will issue a sound to indicate that a device has been detected. NOTE The first time you insert a PC card, the "Found New Hardware" message is displayed in the notification area, at the far
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    . NOTE To stop a data transfer, click Cancel in the operating system Copying window. 2. To stop the PC Card: a. Double-click the Safely Remove Hardware out of the slot. NOTE An inserted PC Card uses power even when idle. To conserve power, stop or remove a PC Card when it is not in use. 92
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    Memory support for other ExpressCards, install only the software required for the device. If you are instructed by the ExpressCard manufacturer to install device drivers: Install only the device drivers for your operating system. Do not install other software, such as card services, socket services
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    Inserting an ExpressCard CAUTION To prevent damage to the computer and external media cards, do not insert an ExpressCard into a PC Card slot or a PC Card into an ExpressCard slot. CAUTION To prevent damage to the connectors: Use minimal force to insert an ExpressCard. Do not move or transport the
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    b. Gently slide the card into the ExpressCard slot until the card is seated. The operating system will issue a sound to indicate that a device has been connected. NOTE The first time you insert an ExpressCard, the "Found New Hardware" message is displayed in the notification area, at the far
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    To stop a data transfer, click Cancel in the operating system Copying window. 2. To stop the ExpressCard: a. Double-click the Safely Remove card out of the slot (2). NOTE An inserted ExpressCard uses power even when idle. To conserve power, stop or remove an ExpressCard when it is not in use
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    interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or computer. The USB ports on the computer support USB 2.0 and USB 1.1 devices. Connecting a USB device CAUTION To prevent damage to the USB connectors
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    Show Hidden Icons in the notification area. 3. Click Stop. Required USB software Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the user guide for the device. 98 Chapter 7 External
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    often require a 1394 connection. The 1394 port, illustrated below, supports IEEE 1394a devices. Connecting a 1394 device CAUTION To prevent damage to the 1394 port connectors, use minimal force to connect a 1394 device. To connect a 1394 device to the computer, connect the 1394 cable of the
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    Using the expansion port The expansion port on the left side of the computer allows you to connect the computer to an optional expansion product. An optional expansion product provides additional ports and connectors that can be used with the computer. 100 Chapter 7 External Devices ENWW
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    the operating system.) 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4. Turn the computer upside down. 5. Remove the battery pack from the computer. 6. Loosen the 2 memory module compartment cover screws (1). ENWW Adding or replacing memory modules 101
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    : a. Pull away the retention clips (1) on each side of the memory module . (The memory module tilts up.) b. Grasp the edge of the memory module (2) and gently pull the module out of the memory module slot. (To protect a memory module after removal, place it in an electrostatic-safe container.) 102
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    (2) into the memory module slot until it is seated. c. Press the memory module (3) down until the retention clips snap into place. 10. Align the tabs (1) on the memory module compartment cover with the notches on the computer. 11. Close the cover (2). ENWW Adding or replacing memory modules 103
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    12. Tighten the memory module compartment cover screws (3). 13. Replace the battery pack. 14. Reconnect external power and external devices. 15. Turn on the computer. 104 Chapter 8 Memory Modules ENWW
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    Effects of increasing memory When random access memory (RAM) increases, the operating system increases the hard drive space reserved for the hibernation file. If you experience problems with hibernation after increasing memory, verify that the hard drive has enough free space to accommodate a larger
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    the navigation and selection information at the bottom of the screen to choose your Shared Video Memory preference. 6. To set your preference and exit the Setup Utility, press f10 and then follow the instructions on the screen. Your preferences go into effect when the computer restarts. 106 Chapter
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    > My Computer. b. Right-click in the My Computer window. c. Select Properties > Hardware tab > Device Manager > Network Adapters. 2. Identify the 802.11 wireless device from the list that is displayed: ● The listing for an 802.11 wireless device includes the term wireless, wireless LAN, WLAN, or 802
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    may have the following software controls to turn on, turn off, enable, and disable the wireless devices. Wireless Control Description Wireless Assistant (select models only) Enables you to turn on and off 802.11 and Bluetooth wireless devices individually. For more information on using Wireless
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    rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g WLAN device is backward compatible with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. 802.11a is not compatible
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    a WLAN in your home Microsoft® Windows® XP supports WLAN with the Wireless Network Connection feature. To set up a WLAN and connect to the Internet in your home, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet
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    information about turning on and turning off a wireless device, refer to "Wireless device status states." 2. Be sure that your router is correctly installed and configured. For instructions, refer to your router user guide. 3. Use the Wireless Network Connection feature of Microsoft Windows XP to
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    hands-free unit or a computer serving as a handsfree unit to establish a wireless connection to a cellular phone and to act as the Bluetooth cellular phone audio input and output mechanism. ● Basic imaging-Provides a wireless connection between a Bluetooth-enabled camera and other Bluetooth devices
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    with the Wireless Assistant software utility (select models only). When the wireless light (2) is on, one or more of the wireless devices are on. NOTE Turning on a wireless device does not automatically connect the computer to a WLAN. For information on setting up a WLAN, refer to "802.11 wireless
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    icon in the notification area. ● Wireless Assistant shows that one device is turned on and the other device is turned off ● Wireless light is on You want to turn on the device that is off 3. Select the device or devices you want to turn on. 1. Right-click the Wireless Assistant icon in the
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    shows that both WLAN and Bluetooth are turned off ● Wireless light is off ● Wireless Assistant shows that one device is turned on and the other device is turned off ● Wireless light is on You want to disable both devices Press the wireless button. You want to turn off one or both 1. Right-click
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    116 Chapter 9 Wireless (Select Models Only) ENWW
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    a 6-pin, RJ-11 modem cable. In some countries, a country-specific modem cable adapter is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they look different from the illustrations in this guide. The location of the modem jack varies by model. ENWW Modem 117
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    Connecting the modem cable WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. To connect a modem cable: 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into
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    country. To use the modem and the modem cable outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter. To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack: 1. Plug the modem cable into the modem
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    drop-down list. (If you select a country or region that is not supported by the modem, the Country/Region selection for USA or UK is displayed by default.) 6. Click OK to save your new location setting. (The Dialing Rules window is displayed.) Then ● To set your new location setting as the current
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    you experience modem connection problems when using the supports tone dialing. To change the dialing mode in your current modem location setting: a. Select Start > Control Panel > Network and Internet Connections. b. On the upper menu in the left pane of the Network and Internet Connections window
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    /Region drop-down list. If you select a country or region that is not supported by the modem, the Country/Region selection for USA or UK is displayed by default. 7. Click Apply and then OK. 8. In the Phone and Modem Options window, click the Modems tab. 9. Click the listing for the modem, and then
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    and radio reception, orient the circuitry end of the cable (2) toward the computer. NOTE The computer may look different from the illustrations in this guide. The location of the network jack varies by model. To connect the network cable: 1. Plug the network cable into the network jack (1) on the
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    2. Plug the other end of the cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. 124 Chapter 10 Modem and Local Area Network ENWW
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    removal of the computer Use this security feature ● QuickLock ● Power-on password DriveLock password Device security Norton Internet Security software ● Firewall software ● Windows updates Administrator password Critical security updates from Microsoft User password Security cable slot (used with
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    password immediately and store it in a secure place. Guidelines for setting passwords You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. A password set in the Setup Utility ● Can be
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    Protects administrator-level access to computer contents. NOTE This password cannot be used to access the Setup Utility contents. Protects access to a Windows user account. It also protects access to the computer contents and must be entered when you resume from standby or restore from hibernation
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    turn on the computer, restart, or restore from hibernation. CAUTION If you forget your power-on password, you cannot turn turn on the computer, restart, or restore from hibernation on this password-protected drive. CAUTION If you forget your DriveLock password, the hard drive set in Windows. ● Is
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    and exit the Setup Utility, press f10, and then follow the instructions on the screen. Your preferences go into effect when the computer password The power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on the computer
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    turning on or restarting the computer, and then pressing f10 while the setup message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select Security > Power the instructions on the screen. Your preferences go into effect when the computer restarts. Entering a power-on
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    is set, the protected hard drive can be accessed only by entering your DriveLock password. ● Your DriveLock password must be entered each time you turn on the computer or restart or restore from hibernation from the password-protected drive. NOTE Even when the power-on and DriveLock passwords are
  • Compaq Presario V5000 | User Guide - Page 142
    turning on the computer, and then pressing f10 while the setup message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select one of the following options: ● If the computer has one hard drive and then follow the instructions on the screen. Your preferences go into effect
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    hard drive (select models only). A second hard drive is designed to provide storage and is not configured as a bootable device. Changing a DriveLock password To change a DriveLock password: 1. Open the Setup Utility by turning instructions on the screen. Your preferences go into effect when
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    instructions on the screen. Your preferences go into effect when the computer restarts. Device security From the Device Security menu in the Setup Utility, you can disable or enable a system device, such as an optical drive. To disable or enable system devices: 1. Open the Setup Utility by turning
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    free updates. It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information. NOTE
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    Optional security cable NOTE The security cable is designed to act as a deterrent, but may not prevent the computer from being mishandled or stolen. To install a security cable: 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable
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    devices are not supported in the Setup Utility. An external keyboard connected to a USB port can be used to navigate the Setup Utility. To access the Setup Utility: 1. Open the Setup Utility by turning instructions on the screen. - or - ● Press f10, and then follow the instructions
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    Advanced > Language Support, and then press enter. 3. Press f5 or f6 to change a language, or press enter to select a language. 4. Save your preferences and exit the Setup Utility: ● Use the arrow keys to select Exit > Exit Saving Changes, press enter, and then follow the instructions on the screen
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    values that were set at the factory: 1. Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the "Press < press enter, and then follow the instructions on the screen. - or - ● Press f10, and then follow the instructions on the screen. Your preferences go into
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    Password. Secondary DriveLock Password (select models only) Device Security Enable/disable, change, or remove a DriveLock password on a secondary hard drive. ● Enable/disable system devices (select models only). ● Enable/disable diskette and CD-ROM boot devices. 140 Chapter 12 Setup Utility ENWW
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    about the total video memory. Change the Setup Utility language. Set the boot order for the diskette drive, CD-ROM drive, hard drive, and network adapter. Set f10 delay when starting up. Enable/disable an embedded wireless LAN device. Enable/disable an embedded Bluetooth device (select models only
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    142 Chapter 12 Setup Utility ENWW
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    installing any software updates, especially system BIOS updates. HP Software Update HP Software Update is a utility included on the computer that automatically checks for software updates from HP. It automatically runs every 30 days and provides a list of software updates and support alerts for the
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    Before you access updates from the HP Web site, collect the following information: ● The product category is computer. ● The product family name, series number, and serial number (S/N) are provided on the service tag. To determine whether available BIOS updates contain later BIOS versions than those
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    the power cord from the AC outlet. Do not shut down the computer or initiate standby or hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: 1. Visit the HP Web site at http://www.hp.com and click the software and drivers download link
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    , filename.exe). The BIOS installation begins. 4. Complete the installation by following the instructions on the screen. NOTE After a message on the screen reports a successful installation, you may delete the downloaded file from your hard drive. 146 Chapter 13 Software Updates and Recovery ENWW
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    software and drivers download link. 2. Follow the instructions on the screen to find the software you want to update. 3. At the download area, select the software you want and follow the download instructions on the Web page. NOTE Make a note of the path to the location on your hard drive where the
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    "snapshot" of your software, drivers, and operating system files at . You can manually create additional restore Support Center. The System Restore window opens. 2. Click Create a restore point, and then click Next. 3. Follow the on-screen instructions. 148 Chapter 13 Software Updates and Recovery
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    image but cannot restore your personal settings. Reinstalling applications from the hard drive To reinstall a preloaded application or utility from your hard drive: 1. Select Start > All Programs > Software Setup, and then follow the instructions on the screen. 2. When you are prompted to select the
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    on the computer. NOTE If the computer does not have an optical drive, you may need to connect it to an optional external optical drive. 1. Plug the computer into external power through the AC adapter and turn on the computer. 2. Immediately insert the Operating System disc into the computer
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    problem drivers required for computer functionality. ● To fully restore your system, you will also need to ● Reinstall all of your additional software. ● Update devices other than the hard drive. ● Use the system backup utility available in Windows XP a window, toolbar only the active window, press alt+
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    with the computer: NOTE If the computer does not have an optical drive, you may need to connect it to an optional external optical drive. 1. Plug the computer into external power through the AC adapter, and turn on the computer. 2. Immediately insert the Operating System disc into the computer
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    at http://www.hp.com and click the software and drivers download link. To update optional software, follow the instructions included with the software. Many applications include an update feature that you can access from a Help button or menu item within the application. ENWW System recovery 153
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    154 Chapter 13 Software Updates and Recovery ENWW
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    expose the computer or drives to temperature or humidity applications at full power. As a result of increased power consumption, it is disconnect the computer from the AC outlet and disconnect peripherals from the computer only on a hard, flat surface. Do not allow another hard surface, such as a
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    public collection system or by returning them to HP, your service partner, or their agents. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a battery pack; short the external contacts on a battery pack; or dispose of a battery pack in fire or water. Do not expose
  • Compaq Presario V5000 | User Guide - Page 167
    cap. (Replacement caps are included with select models.) Display To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. CAUTION To prevent permanent
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    while the drive is writing to a medium. The write process is sensitive to vibration. When the battery pack is the only source of power, ensure that the battery pack is sufficiently charged before writing to a medium. Using Disk Defragmenter As you use the computer, the hard disk files become
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    mail notification about product updates, software drivers, and creative ideas to help you get more out of the computer. ● Create a backup strategy. A virus or an electrical outage could damage or destroy your information. Back up your files onto a CD-RW, DVD+RW, or USB drive to protect the security
  • Compaq Presario V5000 | User Guide - Page 170
    the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally: ● Check the computer-related customs regulations for each country on your itinerary. ● Consult with Customer Care about power cord and adapter requirements for each location
  • Compaq Presario V5000 | User Guide - Page 171
    by plugging another electrical device into the outlet. ● If the computer is running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Make sure the power cord and AC adapter connections are secure. ● If
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    turn off the display. Standby and hibernation can be initiated by the system while the computer is in Microsoft® Windows® but is not in use or has reached a critical low-battery condition. To change these and other power more external display devices, and simultaneous displays on all devices. ● Press
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    electrical power. ● The device, especially if it is an older one, is compatible with the operating system. For compatibility information, refer to the Web site of the device manufacturer. ● The correct drivers are installed and updated. Drivers may be available on a CD included with the device or
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    range of a wireless router (access point). ● Verify that the wireless light on the computer is turned on. ● Verify that the computer wireless antennae are free from obstructions. ● Verify that the wireless router and broadband modem are working correctly. 164 Chapter 15 Troubleshooting ENWW
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    is on the bottom of the computer. ● To display the service tag information on the computer screen, click My Computer in the Help and Support Center. ● Date the computer was purchased. ● Conditions under which the problem occurred. ● Error messages that have been displayed. ● The manufacturer and
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    166 Chapter 15 Troubleshooting ENWW
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    or loss of information, observe these precautions: Before handling the drive, discharge static electricity by touching the unpainted metal surface of the drive. Do not touch the drive connector pins on the drive or on the computer. Handling internal components For best results when handling internal
  • Compaq Presario V5000 | User Guide - Page 178
    or both of the following grounding methods: ● Touch the exterior unpainted metal surface of a device that is connected to an electrical outlet by a grounding plug. ● Use a wrist strap connected by a ground cord to the computer chassis. Wrist straps are flexible grounding straps with a minimum of one
  • Compaq Presario V5000 | User Guide - Page 179
    release latch 9, 38 bays battery 9, 12 hard drive 9 BIOS update downloading 145 installing 146 BIOS version 144 blank computer screen 162 Bluetooth device 31, 107, 112 Bluetooth for Windows software 112 Bluetooth label 12 buttons mute 4 PC Card slot eject 8 power 4, 25 remote control (ExpressCard
  • Compaq Presario V5000 | User Guide - Page 180
    20 using 18 HP Software Update 143 hubs 97 humidity specifications 13 G grounding methods 168 H hard drive displaying amount of free space 105 installing 50 maintenance 158 removing 49 hard drive bay, identifying 9 hardware maintenance 155 headphone (audio-out) jack 7 Help and Support Center hotkey
  • Compaq Presario V5000 | User Guide - Page 181
    158 Disk Defragmenter 158 display 157 drives 158 hardware 155 HP Software Update 143 keyboard 157 TouchPad 157 media activity hotkeys 61 media controls, hotkeys 18, 21 Media Reader 8 Media Reader cards inserting 88 removing 89 stopping 89 supported types 87 memory adding or replacing memory modules
  • Compaq Presario V5000 | User Guide - Page 182
    1394 99 abnormal behavior 162 antivirus 135 BIOS update 145 Bluetooth for Windows 112 critical updates 135 device driver reinstallation 153 Disk Cleanup 158 Disk Defragmenter 158 downloading/installing other software 147 ExpressCards 93 firewall 135 HP Software Update 143 HP Web site 144 modem 119
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    computer 163 wireless network (WLAN) 164 tune-ups, regular 159 turning off the computer 32 TV tuner support 93 U unresponsive system, emergency shutdown procedures 32 updates, software 143 USB cable, connecting 97 USB devices connecting 97 description 97 required software 98 stopping 98 USB hubs
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    174 Index ENWW
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Notebook PC User Guide