Compaq ProLiant 2500 Compaq ProLiant 2500 Family of Servers Maintenance and Se
Compaq ProLiant 2500 Manual
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- Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 1
. All rights reserved. Printed in the U.S.A. Compaq, ProLiant, Compaq Insight Manager, NetFlex, ROMPaq, SmartStart, and QuickFind Registered U.S. Patent and Trademark Office. MAINTENANCE AND SERVICE GUIDE Compaq ProLiant 2500 Family of Servers First Edition (October 1996) Part Number 281834-001 - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 2
2-11 Removable Media Storage Devices 2-12 Hot-Pluggable Hard Drives 2-14 Important Guidelines For Replacing Hot-Pluggable Hard Drives 2-14 Replacing Hot-Pluggable Hard Drives 2-16 Replacing Non-Hot-Pluggable Hard Drives 2-17 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 3
(DIAGS 3-13 Drive Array Advanced Diagnostics (DAAD 3-25 Starting DAAD 3-26 DAAD Diagnostic Messages 3-26 Rapid Recovery Services 3-38 Automatic Server Recovery 3-38 Configuring the Server for Automatic Server Recovery (ASR 3-40 Server Health Logs 3-42 System Configuration History Files 3-45 - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 4
Operating Specifications System Unit ...5-2 Power Supply ...5-4 DIMM Memory...5-5 19-Inch Rack ...5-5 Internal Diskette Drives 5-6 CD-ROM Drive...5-7 Tray Load CD-ROM Drive Ring Cable (STP 5-17 Token Ring Cable (UTP 5-17 Index Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 5
viii Contents - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 6
of data. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. Technician Notes Compaq Proliant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 7
, plug the AC power cord into a properly grounded AC outlet only. Locating Additional Information The following documentation is available to support these products: s User Documentation s Compaq Service Quick Reference Guide s Service Training Guides s Compaq Service Advisories and Bulletins - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 8
list for the Compaq ProLiant 2500 Family of Servers. Mechanical Parts Exploded View 3 10 14 19 1 9 6 4 7 7 7 2 16 12 12 5 8 9 9 Figure 1-1.Exploded View of the Compaq ProLiant 2500 and 2500R Server Mechanical Parts Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 9
1-2 Illustrated Parts Catalog System Components Exploded View 13 52 30 1 20 11 24 26 27 22 28 29 25 48 53 23 50 47 21 33 40 42 43 Cassette Open/Close Drive Step Write Protect DC 44 35 36 37 38 7 39 Figure 1-2.Exploded View of the Compaq ProLiant 2500 and 2500R Server System - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 10
Hot-Pluggable Drive Cage w/ Backplane Board (Duplexed) 271932-001 18 Non-Hot-Pluggable Drive Cage (Compaq ProLiant 2500 271922-001 only) 19 Key-Lock Assembly 148725-001 20 System I/O Board Tray Assembly 271953-001 Continued Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 11
Parts List - Compaq ProLiant 2500 and 2500R Servers Continued Item Description Spares Part # SYSTEM COMPONENTS 21 Power Supply 271916-001 BOARDS 22 Processor Power Module 23 System I/O and Processor Backplane Board 24 P6/200 MHz Board Tray 25 P6/200 MHz Processor Chip with Heatsink MEMORY - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 12
* 160648-113 * 160648-114 * 160648-115 * 160648-116 * 160648-117 * 160648-118 * 160648-120 * 160648-121 * 160648-122 * 160648-123 * 160648-124 * 160648-129 * Continued Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 13
1-6 Illustrated Parts Catalog Spares Parts List - Compaq ProLiant 2500 and 2500R Servers Continued Item Description Spares Part # MISCELLANEOUS 78 Miscellaneous Hardware Kit 79 System ROMpaq 80 Option ROMpaq 81 System I/O Battery 82 Compaq SmartStart CD 83 Compaq Systems Reference Library CD - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 14
T-15 screwdriver s From the Compaq SmartStart and Support Software CD: t System Configuration Utility software t Drive Array Advanced Diagnostics software t Diagnostics software The Compaq ProLiant 2500 is a tower server. The Compaq ProLiant 2500R is a rack-mountable server. The models are identical - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 15
leads or circuitry. s Always place drives PCB assembly side down on the foam. s Use conductive field service tools. Symbols in Equipment WARNING: the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. To avoid risk of injury from electrical shock hazards, do - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 16
: High voltage present. Extreme care must be taken when running the Compaq ProLiant 2500 Server without the system unit cover on. MSG005.EPS Figure 2-1. Opening Front Bezel Door 1. Unlock the front bezel and swing open the door. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 17
2-4 Removal and Replacement Procedures MSG036.EPS Figure 2-2.Removing the Front Bezel Door 2. Lift and remove the door. Reverse steps 1 to 2 to replace the front bezel door. - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 18
the Server from the Rack 1. Unscrew the front panel thumb screws to release the server from the rack. 2. Using the handles, pull the server out from the rack to the locked position. MSG053.EPS Figure 2-4. Removing Front Bezel Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 19
Access Panel On the Compaq ProLiant 2500 Server, the large access panel is the side panel. On the Compaq ProLiant 2500R Server, the large access panel is the top panel. Compaq ProLiant 2500 MSG006.EPS Figure 2-5.Removing the Large Access Panel from the Compaq ProLiant 2500 1. Unlock and open the - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 20
large access panel removed. The large access panel is an integral part of the cooling system and removing it while the system is running may adversely affect data integrity. Reverse steps 1 to 5 to replace the large access panel. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 21
tray assembly, or the system I/O fan. MSG039.eps 1 Figure 2-7.Removing Three Security Screws 1. If the computer is ON, turn it OFF and disconnect the power cord. 2. Disconnect any other external equipment connected to the computer. 3. Remove the large access panel. 4. Remove the security screws. - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 22
small access panel removed. The small access panel is an integral part of the cooling system and removing it while the system is running may adversely affect data integrity. Reverse steps 1 to 4 to replace the small access panel. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 23
2-10 Removal and Replacement Procedures Compaq ProLiant 2500R MSG055.EPS Figure 2-9.Removing the Small Access Panel from the Compaq ProLiant 2500R 1. Pull the server out from the rack to the locked position. 2. Loosen the top thumb screw on the front panel. 3. Slide the panel toward the rear of - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 24
-Hot-Pluggable Hard Drive Bays Hot-Pluggable A B C D 1010 Removable Media Area Duplexed Hot-Pluggable Hard Drive Bays Non-Pluggable MSG025.EPS Duplexed Hot-Pluggable Figure 2-10. Mass Storage Device Locations and Bay Numbers Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 25
storage devices and their supported locations. Table 2-1 Removable Media Bay Configurations Mass Storage Device 1.44-MB, 3.5" Diskette Drive 1.2-MB, 5.25" Diskette Drive 2/8-GB DAT (Digital Audio Tape) Drive 525-MB ACA Tape Drive CD-ROM Drive 4/16-GB TurboDAT Drive 1.2-GB Tape Drive 4/16-GB DAT - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 26
device. 3. Tower units - open the front bezel door Rack units - remove the front bezel panel, see page 2-5 4. Remove the retaining screws. 5. Slide the mass storage device out. Reverse steps 1 to 4 to replace a mass storage device. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 27
used in combination with the integrated Wide-Ultra SCSI Controller can be replaced while the power is on. NOTE: It is not necessary to set the SCSI ID jumpers on a Compaq replacement hot-pluggable hard drive. The SCSI ID is set automatically by the backplane board and the hotpluggable tray (to - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 28
PRESS F2 TO BOOT THE SYSTEM AND NOT REBUILD THE DRIVE(S). CAUTION: Pressing F2 will cause permanent data loss to the entire logical drive. Press F2 only if all of the drives have been replaced or if complete data loss is desired. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 29
the front bezel door and can hold up to four or five third-height hot-pluggable hard drives, depending on the optional drive cage. C B A MSG030.EPS Figure 2-13. Removing a Hot-Pluggable Hard Drive 1. Press the releases on the ejector levers [A] and swing levers out [B] as shown. This will pull the - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 30
the drive and slide the drive out. Reverse steps 1 to 3 to replace a non-hot-pluggable hard drive. IMPORTANT: Ensure that the SCSI ID setting on the replaced nonhot-pluggable drive matches the SCSI ID setting on the removed drive. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 31
be internal (within the server) or in an external storage system, but not both. A configuration with both internal and external SCSI hard drives requires more than one single-channel SCSI controller. A multi-channel controller, such as the Compaq SMART-2 Array Controller, supports both internal and - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 32
2-19 Figure 2-16. Diskette Drive Cable (Spares Part No. 271928-001) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 33
2-20 Removal and Replacement Procedures Cable Diagram for IDE/CD-ROM 271936-001 COMPACT Figure 2-17. IDE/CD-ROM Cable (Spares Part No. 271936-001) Cable Diagram for Hot-Pluggable Drive Cages 271937-001 MSG037.EPS Figure 2-18. Wide SCSI Cables (Hot-pluggable) (Spares Part No. 271937-001) - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 34
Part No. 271954-001) Cable Diagram for Duplexed Hot-Pluggable Hard Drives To SCSI Controller Board 271937-001 (18") 271937-001 (36") MSG049.EPS Figure 2-20. Cables for Duplexed Hot-Pluggable Hard Drives (Spares Part No. 271937-001) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 35
2-22 Removal and Replacement Procedures Processor Tray Assembly A C B MSG008.EPS Figure 2-21. Removing the Processor Tray Assembly 1. If installed, remove the security screw. 2. Lift the catch on the release lever [A] and swing the lever out [B] to unlock the processor tray assembly. 3. Pull out - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 36
with Hot-Pluggable Drive Backplane Board MSG035.EPS Figure 2-22. Removing the Cables from the Hot-Pluggable Drive Backplane Board 1. Remove the large access panel. 2. Disconnect the signal and power cables from the backplane board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 37
2-24 Removal and Replacement Procedures MSG003EPS Figure 2-23. Removing the Drive Cage 3. Label and remove all hard drives from the drive cage. CAUTION: Be sure to label the drives before removing them so that they can be replaced in their original positions. Failure to do so will result in - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 38
SCSI LED Connector Power Supply Connector Fan Connectors Power Supply Connectors SCSI Connector power cables for the processor backplane board. MSG034.EPS Figure 2-25. Removing the System I/O and Processor Backplane Board Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 39
over, and lift it off. Reverse steps 1 to 6 to replace the system I/O and processor backplane board. Memory The Compaq ProLiant 2500 and 2500R Servers come standard with 32 megabytes of memory. Memory can be expanded to a maximum of 1.024 gigabytes by installing 60-ns or faster EDO- or FASTPAGE - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 40
-compatible DIMMs may adversely affect data integrity. NOTE: The specific DIMM bit pattern required to support error checking and correcting (ECC) memory is based on the parity scheme; one byte data, 4 64 MB 128 MB 128 MB 256 MB Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 41
2-28 Removal and Replacement Procedures System I/O Board Tray Assembly A C B MSG009.EPS Figure 2-27. Removing the System I/O Board Tray Assembly 1. Remove the small access panel. 2. If installed, remove the security screw. 3. Disconnect all cables from expansion boards. 4. Press down the catch on - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 42
on the processor board. MSG040.EPS Figure 2-29. Removing the Processor Power Module 1. If installed, remove the security screw for the processor tray assembly. 2. Slide out the processor tray assembly from the rear of the unit. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 43
2-30 Removal and Replacement Procedures 3. Turn over the tray assembly. 4. Lift out the module. Reverse steps 1 to 4 to replace the processor power module. Processor Chip MSG051.EPS A B C Figure 2-30. Removing the Heat Sink 1. If installed, remove the security screw for the processor tray - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 44
2-31 MSG052a.EPS Figure 2-31. Removing a Processor Chip Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 45
processor tray assembly. 2. Slide out the processor tray assembly from the rear of the unit. 3. Remove memory modules and install them on the new processor tray assembly. 4. Remove the processor power module and install it on the new processor tray assembly. 5. Remove the processor chip and install - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 46
latch [A] and open the latch toward the rear of the expansion slot cage [B]. 3. Pull out expansion board [C]. Reverse steps 1 to 3 to replace the expansion board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 47
2-34 Removal and Replacement Procedures Power Supply MSG024.EPS B C D A Figure 2-33.Removing the Power Switch 1. Remove the large access panel. 2. Disconnect all power connectors from boards and/or peripheral devices. 3. Remove the retaining screw from the power switch bracket [A]. 4. Press the - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 48
. IMPORTANT: When replacing the power supply, make sure that the power switch cable is properly threaded through the bracket's strain relief as shown in Figure 2-35. Figure 2-35. Power Supply Switch Cable Strain Relief Bracket Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 49
2-36 Removal and Replacement Procedures Miscellaneous Parts System I/O Fan MSG047.EPS A B C Figure 2-36. Removing the System I/O Fan 1. Remove the small access panel. 2. Turn the thumbscrew [A] to loosen the system I/O fan. 3. Tilt the - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 50
pull out the processor fan [B]. MSG015A.EPS Figure 2-38. Removing the Processor Fan 3. Disconnect the fan cable. Reverse steps 1 to 3 to replace the processor fan. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 51
2-38 Removal and Replacement Procedures - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 52
Attach the battery to the tray assembly using the self-stick adhesive. 6. Run Compaq System Configuration Utility. CAUTION: Do not remove the lithium battery from the system /clock modules supplied by Compaq Computer Corporation. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 53
tools available for the Compaq Server products. These include: s Power-On Self-Test (POST) s Diagnostics (DIAGS) s Drive Array Advanced Diagnostics (DAAD) s Automatic Server Recovery s ROMPaq utilities to upgrade flash ROMs Utility Access The Compaq SmartStart and Support Software CD contains the - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 54
t The Drive Array Advanced Diagnostics Utility instructions on the screen. s Run the Utilities from the Compaq SmartStart and Support Software CD. You can run some utilities directly from the Compaq SmartStart and Support Software CD. To run these utilities: 1. Boot the Compaq SmartStart and Support - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 55
Run Diagnostics. Replace failed assembly as indicated. Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 56
104-ASR Timer Failure 162-System Options Not Set None 2S DMA, timers, etc. System board failure. Configuration incorrect. Replace the system board. Run the Compaq System Configuration Utility. Run Diagnostics. Run the System Configuration Utility and correct. Continued - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 57
Problem 163-Time & Date 2S Invalid time or date in Not Set configuration memory. 164-Memory Size 2S Error Configuration memory not updated. EISA or PCI board not found. EISA or PCI board added, configuration not updated. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 58
Invalid 179-System Revision Mismatch None None 201-Memory Error 203-Memory Address Error None None Processor type or step does not match configuration memory. A board was installed that has a different revision date. RAM failure. RAM failure. Run the System Configuration Utility and correct - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 59
Problem 205-Cache None Cache memory error. Memory Error Option-Cache Option Cache Memory Memory Error Error. 206-Cache Controller Error 207-Invalid Memory Configuration Check SIMM Installation 208-Invalid Memory keyboard. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 60
the Keyboard Scan Code.) System board, keyboard, or mouse controller failure. 1. A key is stuck. Try to free it. 2. Replace the keyboard. Check with your Authorized Compaq Reseller. Continued - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 61
Probable Source of Problem 304-Keyboard or which is in error. 3. Replace the part indicated. Run the System Configuration Utility. Replace sure the diskette drive cables are attached. 2. Replace the diskette drive and/or cable. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 62
3-10 Diagnostic Tools 1151-Com Port 1 2S Address Assignment Conflict 1152-Com Port 2, 3, 2S or 4 Address Assignment Conflict Both external and internal serial ports are assigned to COM1. Run the System Configuration Utility and correct. Both external and internal serial ports are - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 63
Configuration Utility and correct. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 64
1772-Secondary Disk Port Address Assignment Conflict None None Internal and external hard drive controllers are both assigned to the primary address. Address Assignment Conflict. Internal and external hard drive controllers are both assigned to the secondary address. Run the System Configuration - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 65
following drive replacement whenever data must be restored from backup. Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Compaq ProLiant 2500 Family of Servers Maintenance - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 66
3-14 Diagnostic Tools 1782-Disk Controller None Failure 1784-Drive Array Drive Failure, Physical Drive 1785-Drive Array not Configured None None Hard disk drive circuitry error. Defective drive and/or cables. Configuration error. Run Diagnostics. Replace failed assembly as indicated or - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 67
loose cables. 3. Replace defective cables. Reinstall the drives correctly as indicated. Press F1 to restart the computer with the drive array disabled. -OrPress F2 to use the drives as configured and lose all the data on them. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 68
1788 error message might also be displayed inadvertently due to a bad power cable connection to the drive or by noise on the data cable. If this message was due to a bad power cable connection, but not due to an incorrect drive replacement, repair the connection and press F2. -OrIf this message was - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 69
System Configuration Utility and Diagnostics and correct. No action necessary; no data has been lost. Perform orderly system shutdowns to avoid data remaining in the Array Accelerator. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 70
Tools 1793-Drive Array Array Accelerator Battery Depleted Data Lost (Error message 1794 also displays.) None This indicates that while the system was in use, power was interrupted while data was in the Array Accelerator memory. Array Accelerator batteries failed. Data in Array Accelerator has - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 71
clear the data in the Array Accelerator. 1. Check that the Array Accelerator is properly seated. 2. Run the System Configuration Utility to re-configure the array controller without the Array Accelerator. Enable Array Accelerator. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 72
3-20 Diagnostic Tools 1798-Drive Array Array Accelerator Write Error Occurred. Array Accelerator is disabled. None Hard parity error while writing data to posted writes memory. Enable Array Accelerator. Continued - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 73
. Action Press F1 to continue with logical drives disabled or F2 to accept data loss and re-enable logical drive. Check fans. Press F10 to run System Configuration Utility. Move bridge card to slot 4, 5, or 6. Press the F1 key. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 74
Recommended Action column lists the steps necessary to correct the problem. After completing each step, run the Diagnostics program to disable the power-on password by using the Password Disable switch on the system board. 6. When instructed by Diagnostics, install a loopback plug (Part Number - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 75
Primary Processor Test Error Codes Description CPU test failed DMA page registers test failed Interrupt controller master 61 error Keyboard controller self-test failed CMOS RAM test failed CMOS interrupt test failed CMOS clock Continued Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 76
and 202-xx: 1. Replace the system ROM and retest. 2. Replace the processor board and retest. 3. Replace the memory expansion board and retest. Memory write/read test failed Memory address test failed Walking I/O test failed Increment pattern test failed Random pattern test failed The following - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 77
the Serial/Parallel Interface board (if applicable) and retest. 5. Replace the Serial/Parallel Interface board (if applicable) and retest. 6. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 78
-xx 511-xx 512-xx 514-xx 516-xx Table 3-6 Video Display Unit Test Error Codes Description Recommended Action Video controller test failed Video memory test failed Video attribute test failed Video character set test failed Video 80 x 25 mode 9 x 14 character cell test failed Video 80 x 25 mode - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 79
replace the diskette power and signal cables Diskette speed test failed and retest. Diskette wrap test failed 3. Replace the diskette drive Diskette write protect board and retest. 4. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 80
test failed 1. Refer to the modem Modem auto originate test failed Dial multi-frequency tone test failed Modem direct connect test failed documentation for correct setup procedures and retest. 2. Check the modem line and retest. 3. Replace the modem and retest. - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 81
. Fixed disk drive power mode test failed Drive Monitoring failed Invalid fixed disk drive type failed * Error Checking and Correcting Error Code Table 3-12 CD-ROM Drive Test Error Codes Description Recommended Action Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 82
xx 1803-xx 1805-xx 1806-xx 1808-xx 1823-xx CD-ROM ID failed CD-ROM Power failed CD-ROM Read failed CD-ROM SA/Media failed CD-ROM Controller failed CD-ROM ). 4. Replace the tape adapter board (if applicable) and retest. 5. Replace the CD-ROM drive and retest. 6. Replace the system board and retest. - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 83
cable and retest. 3. Check the switch settings on the adapter board (if applicable). 4. Replace the tape adapter board (if applicable) and retest. 5. Replace the tape drive and retest. 6. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 84
-xx 2425-xx 2431-xx 2432-xx 2448-xx 2451-xx 2456-xx Table 3-14 Advanced VGA Board Test Error Codes Description Recommended Action Video memory test failed The following steps apply to error Video attribute test failed codes 2402-xx through 2456-xx: Video character set test failed 1. Run the - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 85
VGA DAC Test Advanced VGA Data Path Test Advanced VGA DAC Test The following steps apply to error codes 2458-xx through 2480-xx: 1. Run Setup. 2. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 86
3-15 NetFlex-2 ENET-TR Controller and NetFlex-2 Token Ring Controller Test Error Codes Description Network card ID failed Network card setup failed Network card transmit failed Network card Configuration failed Network card Reset failed Network card Internal failed Network card External failed - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 87
Integrated Modem and retest for error codes 7000-51 through 7000-57. Replace the Server Manager/R board Voice ROM for 7000-61 and 7000-62 error codes. Replace the Server Manager/R board battery for 7000-78 and 7000-79 error codes. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 88
The two main functions of DAAD are to collect all possible information about the array controllers in the system and to offer a list of all detected problems. NOTE: Refer to the Drive Array Advanced Diagnostics User Guide for complete details and procedures about this diagnostic tool. DAAD works by - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 89
Do not cycle the power because the utility problems, a message, "No Problems Detected," will display. Accelerator board not detected The array controller board did not detect the presence of a configured array accelerator board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 90
to run the Compaq System Configuration Utility and disable the array accelerator board to get this message off the screen. Accelerator error log This is a list of the last 32 parity errors on transfers between the array controller board transfer buffer and memory on the array accelerator board. The - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 91
Board not attached The array controller board has been configured for use with an array accelerator board, but one is currently not attached. Locate the original array accelerator board and attach it to the array controller board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 92
controller. When DAAD was verifying this interface, a serious problem was detected. A hardware problem has occurred and you should replace the array controller. Configuration signature is zero DAAD detected that nonvolatile RAM contains a configuration signature that is zero. Old versions of the - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 93
. Nonvolatile RAM may not be present (unconfigured) or the signature present in nonvolatile RAM may not match the signature on the controller. Run the System Configuration Utility to configure the controller and nonvolatile RAM. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 94
driver. Restart the system. Run the System Configuration Utility to reinitialize the array accelerator board. Drive (bay) X needs replacing (DAAD Error 102) The 210-megabyte hard drive command problem such as drive time-out, or was unable to get the data due to these features not being supported on - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 95
drive. If there were multiple errors, this drive may need to be replaced. FYI: Drive (bay) X is non-Compaq supplied The installed drive was not supplied by Compaq. If problems exist with this drive, replace it with a Compaq drive. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 96
field is the only thing different between the controller and nonvolatile RAM data, this is not a problem. Otherwise run the System Configuration Utility. Identify logical drive data did not match with CMOS The identify unit data from the array controller did not match with the information stored in - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 97
levels and it has shut down to avoid damage. Check the fans and the operating environment. Logical Drive X status = OVERHEATING The temperature of the Intelligent Array Expansion System drives is beyond safe operating levels. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 98
3-46 Diagnostic Tools Check the fans and the operating environment. - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 99
Utility to configure the board. Physical Drive (bay) X error occurred This message displays detailed information on any drive errors that were returned to DAAD while issuing drive commands. Check for other error conditions. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 100
X has loose cable The array controller could not communicate with this drive at power-up. This drive has not previously failed. Check all cable connections first. The cables could be bad, loose, or disconnected. Turn on the system and attempt to reconnect data/power cable to the drive. If this does - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 101
for the latest version of DAAD. Warning bit detected A monitor and performance threshold violation may have occurred. The status of a logical drive may not be OK. Check the other error messages for an indication of the problem. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 102
to update the system configuration. Rapid Recovery Services The Compaq ProLiant provides rapid recovery services for diagnosing and recovering from errors. These tools are available for local and remote diagnosis and recovery. The following topics are discussed here: s Automatic Server Recovery (ASR - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 103
to remotely run the Compaq Utilities to identify the source of the fault | OR | Local Server Administrator runs Compaq Utilities from Server console to identify the source of the fault Figure 3-1.Automatic Server Recovery Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 104
continues to experience hardware/software errors and the number of recovery cycles exceeds the retry limit, the Server will log an error to the Critical Error Log and continue to boot the Compaq Utilities from the hard drive. The requirements to use this level of the ASR feature are: s Operating - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 105
in the System Configuration Utility). During attended ASR (local or remote), you must enter this Administrator Password before any modifications can be made to the Server configuration. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 106
. The Server Health Logs are stored in nonvolatile RAM and consist of the Critical Error Log and the Revision History Table. If errors occur, information about the errors is automatically stored in the Critical Error Log. Whenever boards or components (that support revision tracking) are updated to - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 107
History Table Some errors can be resolved by reviewing changes to the Compaq ProLiant configuration. The Server has an Automatic Revision Tracking (ART) feature that helps you review recent changes to the Server's configuration. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 108
Table is stored in nonvolatile RAM and is accessed through Diagnostics, Inspect, Compaq Insight Manager, and the optional Compaq Server Manager/R. The Revision History Table feature allows precise identification of the components in a server. The table is updated when the system ROM detects a board - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 109
that the system can be upgraded to. This procedure is the same for both system and option ROMPaq utilities. CAUTION: Do not turn the power off during a firmware upgrade. A loss of power during upgrade may corrupt the upgrade. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 110
I/O Board Switch SW1 is a six-position switchbank (S1-S6) that controls the security features and configuration of the computer. SW1 MSG046.EPS Figure 4-1.Location of Compaq ProLiant 2500 and 2500R System I/O Board Switch Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 111
Boot Feature Enable 5 Power-On Password Defeat 6 Configuration Memory Clear Set to ON Disables the integrated video controller. Disables configuration changes. Default for Compaq ProLiant 2500R. System is installed in a rack chassis. Enables system booting from the diskette drive regardless of the - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 112
Pentium Pro Processor Board Switches The following section defines the functions for switchbanks 1 to 3 on the processor board. The default positions are indicated in Table 4-2. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 113
4-4 Switch and Jumper Information SW1, SW2, SW3 - Bus/Core Frequency Ratio Table 4-2 SW1, SW2, SW3 - Bus/Core Frequency Ratio Bus/Core Ratio 1 60 MHz/120 ON MHz 60 MHz/150 ON MHz 60 MHz/180 ON MHz 60 MHz/210 ON MHz 60 MHz /240 ON MHz 60 MHz /270 ON MHz 60 MHz /300 ON MHz - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 114
Settings for SCSI ID Bit 2 Bit 1 Bit 0 Device in Drive Bay SCSI ID ID2 ID1 ID0 6 6 ON ON OFF 5 5 ON OFF ON NOTE: SCSI IDs for bays 0-4 are preset to 0-4 respectively. No two devices can have the same SCSI ID. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 115
bay. Figure 4-3 shows the physical locations of jumpers ID2, ID1, and ID0 on supported options. Table 4-4 Jumper Settings for SCSI ID Bit 2 Bit 1 Bit 0 Device in Drive Bay SCSI ID ID2 ID1 ID0 5 5 ON OFF ON 4 4 ON OFF OFF NOTE: SCSI IDs for bays 0-3 are preset to 0-3 respectively - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 116
3 4 5 6 7 8 2 3 4 5 6 7 8 O F F 1 2 3 4 5 6 7 8 BIT0 BIT0 Remove Terminating Resistors 4/16-GB TurboDat Autoloader 2/8-GB DAT Drive 4/16-GB DAT Drive Figure 4-3.Supported SCSI Options Jumper Locations Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 117
4-8 Switch and Jumper Information NetFlex-2 Controller The Compaq NetFlex-2 Controller has one jumper block, which selects either Ethernet or Token Ring. JMP1 ENET TRING ENET TRING Figure 4-4.Location of 32-Bit NetFlex-2 Controller - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 118
specifications for Compaq ProLiant 2500 and 2500R Servers and optional hardware. s System Unit s Power Supply s Memory s 19-Inch Rack s Diskette Drives s CD-ROM Drives s Controllers s Hard Drives s Network Controllers s Network Cabling Compaq ProLiant 2500 Family of Servers Maintenance and Service - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 119
Specifications System Unit Compaq ProLiant 2500 Table 5-1 System Unit Specifications - Compaq ProLiant 2500 Dimensions Height Depth Width Weight No Drives Installed Input Requirements Rated Input Voltage Rated Input Frequency Rated Input Current Power Supply Output Power Rated Steady-State Power - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 120
5-3 Compaq ProLiant 2500R Table 5-2 System Unit Specifications - Compaq ProLiant 2500R Dimensions Height Depth Width Weight No Drives Installed Input Requirements Rated Input Voltage Rated Input Frequency Rated Input Current Power Supply Output Power Rated Steady-State Power Maximum Peak Power - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 121
Specifications Power Supply Table 5-3 Power Supply Specifications Input Specifications Nominal Line Voltage 100 to 120 VAC 220 to 240 VAC Range Input Line 90 to 132 VAC 180 to 270 VAC Frequency Range 47 to 63 Hz 47 to 63 Hz Power Factor 0.95 0.95 Input Power Output 3000 VAC/ Part - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 122
Use Compaq DIMMs or JEDECcompliant DIMMs only. 19-Inch Rack Table 5-5 19-Inch Rack Specifications 42U Rack Weight 24.00 in 176 lb 216.66 cm 186.69 cm 85.09 cm 60.96 cm 114.84 kg 127.73 cm 97.79 cm 85.09 cm 60.96 cm 79.89 kg Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 123
5-6 Physical and Operating Specifications Internal Diskette Drives Table 5-6 Internal Diskette Drives Specifications Size LED Indicators (front panel) Read/Write Capacity per Diskette (high/low density) Drive Supported Drive Height Drive Rotation (rpm) Transfer Rate bits/sec (high/low) Bytes/ - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 124
Drive Table 5-7 CD-ROM Drive Specifications Capacity Dimensions (excluding projections) External Height 1.9 in Depth 1.3 in Width 7.01 in Internal Height 1.7 in Depth 0.8 in Width 5.9 in Weight (at maximum volume) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 125
Weight 2 lb 12 oz 1.25 kg Laser Specifications Beam Divergence 53.4 o +/- 1.5 o Output Power 0.6 mW Type Semiconductor laser GaAIAs Wave Length 780 nm Drive C Humidity 5 to 90% Atmosphere Noncondensing Power Requirement 100-240 VAC, 50/60 Hz Power Consumption 0.28 A Continued - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 126
Drives Supported Data Transfer Method Host Bus Transfer Rate SCSI Transfer Rate External SCSI Connector Internal SCSI Connector Up to 5 32-Bit PCI bus master 132 MB/s 40 MB/s 68-pin Wide-Ultra SCSI 68-pin Wide-Ultra SCSI Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 127
SCSI Connector 32-Bit Fast-SCSI-2/E Controller Table 5-11 32-Bit Fast-SCSI-2/E Controller Specifications Dimensions Height 4.5 in Depth 0.375 in Width 10.5 in Total Weight 7.13 oz Drives Supported Data Transfer Method SCSI Channel Transfer Rate Maximum Transfer Rate on EISA Bus SCSI - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 128
5-12 32-Bit Fast-Wide SCSI-2/E Controller Specifications Dimensions Height Depth Width Total Weight Drives Supported Data Transfer Method SCSI Channel Transfer Rate Maximum Fast-SCSI-2 Connector 68-Pin wide SCSI Connector Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 129
Specifications Dimensions Height Length Thickness (including Array Accelerator) Total Weight (including Array Accelerator) Temperature Range Operating Shipping Relative Humidity (non condensing) Operating Non-operating Power Required +5V +12V -12V Heat Dissipated (maximum) SCSI Channels Drives - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 130
% 3.0 a 20 ma 20 ma 15.5 watts 2 14 32-Bit Bus Master 20 MB/sec (10 MHz) 33 MB/sec Required 68-pin Fast-Wide SCSI-2 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 131
5-14 Physical and Operating Specifications SMART SCSI Array Controller Table 5-16 SMART SCSI Array Controller Specifications Drives Supported Data Transfer Method Maximum Transfer Rate on EISA Bus Simultaneous Drive Transfer Channels Reliability Features Drive Mirroring Data Guarding Distributed - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 132
Controller Configuration - Token Ring Meets IEEE 802.5 Specifications on STP cable Meets proposed specifications on STP cable Supports Token Ring Interface (4- or 16-megabit per second data transfer rates) Supports STP (DB-9) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 133
5-16 Physical and Operating Specifications Supports UTP (RJ-45) - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 134
Controller Table 5-20 Compaq NetFlex-3/E Controller Specifications Dimensions Height Length Width Total Weight Network Controller Chipset Data Transfer Method Interrupts Supported LEDs 0.75 in Packet Blaster TMS380FPA Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 135
100 Ohm @ 1 MHz Up to 100 meters from node to concentrator Ethernet Cable (AUI) Connector type: Cable type: Distance: Table 5-23 Ethernet Cable Specifications (AUI) DB-15 AUI cable to external transceiver Up to 50 meters between network controller and the Medium Attachment Unit (MAU) Token Ring - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 136
1-4 specifications 5-6 Drive Array Advanced Diagnostics description 3-25 messages 3-26-3-38 service 2-1 E Electrostatic discharge 2-2 Error Log See Critical Error Log Ethernet cable 10/100BASE-T 5-17 AUI 5-17 Expansion boards 2-31 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 137
2-29 Hot-pluggable hard drives guidelines for replacing 2-14 replacing 2-16 spares 1-4 M Mass storage devices location and bay numbers 2-11 spares 1-4 supported configurations 2-12 Mechanical parts, exploded view 1-1 Memory DIMM upgrades 2-26 replacing 2-25 spares 1-4 specifications 5-5 N NetFlex - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 138
I-3 tray assembly 2-30 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 139
SCSI devices, jumper settings 4-5, 4-6, 4-7 Security screws 2-8 Server Health Logs 3-42 SMART SCSI Array Controller 2-18, 5-14 SMART-2/E Controller 5-13 SMART-2/P Controller 5-12 SmartStart CD-ROM 2-1, 3-1 Spares Parts List 1-3 Specifications 19-inch rack 5-5 2.1-GB Pluggable Fast-Wide SCSI-2 5-14 - Compaq ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Se - Page 140
I-5 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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NOTICE
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE
OF THIS MATERIAL.
This publication contains information protected by copyright.
No part of this guide may be photocopied
or reproduced in any form without prior written consent from Compaq Computer Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
© 1996 Compaq Computer Corporation.
All rights reserved.
Printed in the U.S.A.
Compaq, ProLiant, Compaq Insight Manager, NetFlex, ROMPaq,
SmartStart, and QuickFind
Registered U.S. Patent and Trademark Office.
MAINTENANCE AND SERVICE GUIDE
Compaq ProLiant 2500 Family of Servers
First Edition (October 1996)
Part Number 281834-001