Compaq ProLiant 400 Japan - Worldwide limited warranty and technical support (
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- Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 1
HP ProLiant and IA-32 Servers and Options Global Limited Warranty and Technical Support 370967-023 February 14, 2005 Global Limited Warranty and Technical Support February 14, 2005 1 Japan 370967-023 - Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 2
in all countries and may be enforced in any country or region where HP or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty. However, warranty service availability and response times may vary from country to country and may - Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 3
service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the servicing country or region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE - Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 4
WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS - Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 5
server blade enclosure. 5Targeted response time for parts is between 1 and 5 business days. *ATA and SATA hard drives have a maximum warranty period of one (1) year regardless of the warranty period for the system in which they are installed. Global Limited Warranty and Technical Support February - Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 6
3 years parts 1 to 5 business days 1 Table 2 describes ProLiant and IA-32 server option products only. The warranty terms for other options available from HP are set forth in the limited warranty provided with those options. 2Warranty Service indicated in this table reflects base level warranty - Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 7
routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used - Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 8
repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP website at http://www.hp.com/support. Limited Warranty Transfer to Another Country Under the HP Global Limited Warranty program, products may be - Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 9
) • Setting up and configuring the software (how-to and first steps). Excludes system optimization, customization and network configuration. • Interpreting system error messages • Isolating system problems to software usage problems • Obtaining support pack information or updates Software technical - Compaq ProLiant 400 | Japan - Worldwide limited warranty and technical support ( - Page 10
Contacting HP HP ProLiant products and options: • For online support resources, refer to http://www.hp.com/jp/support. • To request a replacement part, refer to the Customer Self Repair website at http://www.hp.com/go/eurp. If you do not have internet access, call the Technical Support Center at
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HP ProLiant and IA-32 Servers and Options
Global Limited Warranty and
Technical Support
370967-023
February 14, 2005
Global Limited Warranty and Technical Support
Japan
February 14, 2005
370967-023
1