Compaq ProLiant 400 HP Insight Diagnostics Online Edition Featuring Survey Uti
Compaq ProLiant 400 Manual
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- Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 1
Survey Utility HP Industry Standard Servers June 2004 Technical White Paper HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer Table of Contents Abstract Executive Summary 3 Introduction 3 Importance of Service Tools 5 What is the Insight Diagnostics Online - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 2
data, and addresses customer requirements for enhanced service tools and higher server availability through its comprehensive feature design: Online installation and deployment-Insight Diagnostics Online Edition is easily deployed from the ProLiant Support Pack. Operation-There is not a requirement - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 3
simplifies the service process and minimizes downtime experienced by a server. The initial version of Insight Diagnostics Online Edition is 6.3 and is first available with SmartStart 7.1. Insight Diagnostics Online Edition is supported, on Microsoft® Windows® 2000, Microsoft Windows Server 2003, and - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 4
objective. Service tools ensure that if a problem occurs, it will be resolved quickly and easily so the server can continue to support users server or another (baseline) server. • Sending configuration information to a service center or service provider for in-depth troubleshooting during a service - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 5
Diagnostics Online Edition maintains up to 10 distinct sessions. For Windows and Linux systems, the session information is maintained in a file named surveybase. Insight Diagnostics Online Edition, or sent to Customer Services or a third-party service provider for further analysis. An on-demand - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 6
, HH=Hour, mm=minute, ss=second). -f Overwrite output file if it already exists. NOTE: If no -o option is specified this option is ignored. -w Starts the HP Insight Diagnostics Web Management daemon. -k Kills the HP Insight Diagnostics Web Management daemon. -? , -h Display Help. - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 7
configuration and the active session, are maintained as part of the configuration audit trail. As each problems. All configuration snapshots are time and date stamped so the system administrator or service provider can identify when a particular change took place. On Windows and Linux servers - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 8
the server and Server server is rebooted. After Insight Diagnostics Online Edition is loaded on the server , this capture process happens without administrator intervention. Since most significant configuration changes require a server server at the host server console • Remotely or service provider - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 9
or higher • The minimum browser requirements include support for tables, frames, Java™, JavaScript, and a new configuration sample. Go to the server System Page under Tools - System Information. page is displayed. Logging In For login instructions refer to the Systems Insight Manager documentation. - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 10
help identify trends causing intermittent server problems, such as low memory resources Linux systems using a Web browser, the configuration history file (surveybase.xml & surveyDATESTAMP.xml) can be downloaded from the device to the local machine or sent to Customer Services (or third-party service - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 11
by SmartStart 6.x and later: ProLiant RBSU-based servers (most G2 models of ProLiant ML/DL 300, 500, 700 and BL servers) For a complete list, view the supported matrices at http://www.hp.com/servers/supportmatrices. Supported operating systems Microsoft Windows Server 2003 Microsoft Windows 2000 - Compaq ProLiant 400 | HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 12
Corporation. Java™ is a US trademark of Sun Microsystems, Inc. Linux is a U.S. registered trademark of Linus Torvalds. Hewlett-Packard Company any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such
Survey Utility
HP Insight Diagnostics Online Edition
Featuring Survey Utility and IML Viewer
Table of
Contents
Abstract
This paper provides an overview of the technology, features, and use of Insight
Diagnostics Online Edition.
June 2004
HP Industry
Standard Servers
Technical
White Paper
Executive Summary
3
Introduction
3
Importance of Service Tools
5
What is the Insight Diagnostics Online Edition?
5
How Insight Diagnostics Online Edition Works
5
Theory of Operation
6
Online Serviceability: Configuration Capture and Online Reporting
8
Simplified Collection Process
8
Automated Configuration History/Audit Trail Reporting
8
Integration with the Remote Insight Lights-Out Edition
8
Collecting and Updating Insight Diagnostics Online Edition Information
9
Accessing and Viewing Information
9
Accessing from a Browser
10
Browser Requirements
10
Accessing from System Management Homepage
10
Accessing from Systems Insight Manager
10
Logging In
10
Creating Reports
11
Transferring and Printing Survey Files
11
Conclusion
11
Specifications
12