Compaq ProSignia 300 HP Insight Diagnostics Online Edition Featuring Survey Ut
Compaq ProSignia 300 Manual
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- Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 1
Table of Contents Abstract Executive Summary 3 Introduction 3 Importance of Service Tools 5 What is the Insight Diagnostics Online Edition? 5 Logging In 10 Creating Reports 11 Transferring and Printing Survey Files 11 Conclusion 11 Specifications 12 This paper provides an overview - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 2
Service tools, such as Insight Diagnostics Online Edition, can be invaluable in quickly resolving server problems. To streamline the service process and resolve problems Insight Diagnostics Online Edition is easily deployed from the ProLiant Support Pack. Operation-There is not a requirement to take - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 3
from nonvolatile memory (NVRAM) This combination of features simplifies the service process and minimizes downtime experienced by a server. The initial version available with SmartStart 7.1. Insight Diagnostics Online Edition is supported, on Microsoft® Windows® 2000, Microsoft Windows Server 2003, - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 4
Service tools ensure that if a problem occurs, it will be resolved quickly and easily so the server can continue to support service center or service provider for in-depth troubleshooting during a service includes capturing data from sources such as the file systems, the system BIOS, SCSI drivers, - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 5
XML files can be analyzed locally by Insight Diagnostics Online Edition, or sent to Customer Services or a third-party service provider in the field and enclose the parameters in quotes ("). For example, -s "0023***" will cause the report to run at 11:00 pm each day. -u Delete scheduled survey captures. - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 6
this format: 'surveyCCYY-MM-DD-HH-mm-ss.xml' (CC=Century, YY=Year, MM=Month, DD=Day, HH=Hour, mm=minute, ss=second). -f Overwrite output file if it already exists. NOTE: If no -o option is specified this option is ignored. -w Starts the HP Insight Diagnostics Web Management daemon. -k Kills the HP - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 7
in a file. Eight snapshot generations plus the initial baseline configuration and the active session, are maintained as part of the configuration time if the system has problems. All configuration snapshots are time and date stamped so the system administrator or service provider can identify when a - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 8
any differences that exist between them. This is a useful feature for enabling clear audit trail tracking. It allows the system administrator or service provider to identify the history of events and the order and point at which specific changes were made which provides significant assistance in - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 9
Internet Explorer 6.0 or higher • The minimum browser requirements include support for tables, frames, Java™, JavaScript, and CSS. IMPORTANT: You Insight Diagnostics home page is displayed. Logging In For login instructions refer to the Systems Insight Manager documentation. The Login dialog - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 10
displayed in the report. For example if the customer is having a network problem, they can select Network on the left side of the screen and report file (surveybase.xml & surveyDATESTAMP.xml) can be downloaded from the device to the local machine or sent to Customer Services (or third-party service - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 11
and Viewing Information. Web browser recommendations Microsoft Internet Explorer 5.01 Service Pack 2, 5.5 and 6.0 Netscape Navigator 4.73 and 6 NOTE from ProLiant Software Maintenance CD or http://www.hp.com/go/support. Obtain the latest software availability alerts and upcoming new feature - Compaq ProSignia 300 | HP Insight Diagnostics Online Edition Featuring Survey Ut - Page 12
herein should be construed as constituting an additional warranty. Insight Diagnostics Online Edition White Paper Prepared by Industry Standard Servers First Edition (June 2004) P/N 372364-001
Survey Utility
HP Insight Diagnostics Online Edition
Featuring Survey Utility and IML Viewer
Table of
Contents
Abstract
This paper provides an overview of the technology, features, and use of Insight
Diagnostics Online Edition.
June 2004
HP Industry
Standard Servers
Technical
White Paper
Executive Summary
3
Introduction
3
Importance of Service Tools
5
What is the Insight Diagnostics Online Edition?
5
How Insight Diagnostics Online Edition Works
5
Theory of Operation
6
Online Serviceability: Configuration Capture and Online Reporting
8
Simplified Collection Process
8
Automated Configuration History/Audit Trail Reporting
8
Integration with the Remote Insight Lights-Out Edition
8
Collecting and Updating Insight Diagnostics Online Edition Information
9
Accessing and Viewing Information
9
Accessing from a Browser
10
Browser Requirements
10
Accessing from System Management Homepage
10
Accessing from Systems Insight Manager
10
Logging In
10
Creating Reports
11
Transferring and Printing Survey Files
11
Conclusion
11
Specifications
12