Compaq dc7100 Desktop Management Guide

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  • Compaq dc7100 | Desktop Management Guide - Page 1
    Desktop Management Guide Business Desktops Document Part Number: 361202-001 May 2004 This guide provides definitions and instructions for using security and Intelligent Manageability features that are preinstalled on select models.
  • Compaq dc7100 | Desktop Management Guide - Page 2
    . Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth to equipment or loss of information. Desktop Management Guide Business Desktops First Edition (May 2004) Document Part Number: 361202-001
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    21 Password Security 26 Establishing a Setup Password Using Computer Setup 26 Establishing a Power-On Password Using Computer Setup 27 DriveLock 32 Smart Cover Sensor 34 Smart Cover Identification Technology 41 Fault Notification and Recovery 41 Desktop Management Guide www.hp.com iii
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    Contents Drive Protection System 41 Surge-Tolerant Power Supply 42 Thermal Sensor 42 Index iv www.hp.com Desktop Management Guide
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    to effectively deploy, configure, and manage desktops, workstations, and notebook PCs. HP works closely with leading management software solution and recovery ✎ Support for specific features described in this guide may vary by model or software version. Desktop Management Guide www.hp.com 1
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    technology environment and processes. The PC Deployment section of the HP Lifecycle Solutions Web site (http://whp-sp-orig.extweb.hp.com/country/us/en/solutions.html of system software, configuration management and troubleshooting, and power management. 2 www.hp.com Desktop Management Guide
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    PCs ■ Remotely updating the system BIOS in flash ROM ("Remote ROM Flash" on page 7) ■ Configuring the system BIOS settings To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in the lower-right corner of the HP logo screen. Follow the instructions
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    such as machines with thermal warnings, memory alerts, and more ■ Remote updating of system software such as device drivers and ROM BIOS ■ Remote changing of boot order For more information on the HP Client Manager, visit http://h18000.www1.hp.com/im/client_mgr.html. Altiris Client Management
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    help desk tickets ❏ Remote troubleshooting ❏ Remote problem resolution ❏ Client disaster recovery ■ Software and Operations Management ❏ Ongoing desktop management ❏ HP system SW deployment ❏ Application self-healing For more information and details on how to download a fully-functional 30-day
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    Desktop Management Guide are supported by SSM are denoted with a special icon on the driver download Web site and on the Support Software CD. To download the utility or to obtain more information on SSM, visit http://www.hp.com/go/ssm. Proactive Change Notification The Proactive Change Notification
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    the operating integrity of the computer. Should you need or want to upgrade the ROM, you may: ■ Order an upgraded ROMPaq diskette from HP. ■ Download the latest ROMPaq images from HP driver and support page, http://www.hp.com/support/files. Ä CAUTION: For maximum ROM protection, be sure to establish
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    Desktop Management Guide HPQFlash The HPQFlash utility is used to locally update or restore the system ROM on individual PCs through a Windows operating system. For more information on HPQFlash, visit http://www.hp.com/support/files and enter the name of the computer when prompted. FailSafe Boot
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    tone series of beeps also signals successful completion. 5. Remove the diskette or CD and turn the power off. 6. Turn the power on again to restart ROM Flash successful. Turn power off, then on to reboot. ✎ Diagnostic lights do not flash on USB keyboards. Desktop Management Guide www.hp.com 9
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    -specific. File system corruption may result if source and target computers are not the same model. For example, do not copy the setup configuration from a dc7100 Ultra-Slim Desktop to a dx6100 Slim Tower. 1. Select a setup configuration to copy. Turn off the computer. If you are in Windows, click
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    Computers Ä CAUTION: A setup configuration is model-specific. File system corruption may result if source and target computers are not the same model. For example, do not copy the setup configuration from a dc7100 Ultra-Slim Desktop to a dx6100 Slim Tower. This method takes a little longer to
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    Follow the instructions on the screen to create the configuration diskette or USB flash media device. 8. Download a BIOS utility for replicating setup (repset.exe) and copy it onto the configuration diskette or USB flash media device. To obtain this utility, go to http://welcome.hp.com/support/files
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    Business Desktop dx6100 series ❏ HP Compaq Business Desktop d530 Series - Ultra-Slim Desktop, Small Form Factor, or Convertible Minitower ❏ Compaq Evo D510 Ultra-Slim Desktop ❏ Compaq Evo D510 Convertible Minitower/Small Form Factor Depending on the individual BIOS, future systems may also support
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    Desktop Management Guide ❏ 64MB DiskOnKey ❏ 128MB HP Drive Key ❏ 128MB DiskOnKey ❏ 256MB HP Drive Key ❏ 256MB DiskOnKey diskette. 4. Run FDISK from the A:\ prompt by typing FDISK and pressing Enter. If prompted, click Yes (Y) to enable large disk support. 5. Enter Choice [5] to display the drives in
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    have used a DOS version from Windows 9x, you may see a brief Windows logo screen. If you do not want this screen, add a zero-length file named LOGO.SYS to the root directory of the USB flash media device. Return to "Copying to Multiple Computers" on page 11. Desktop Management Guide www.hp.com 15
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    Business Desktop dx6100 series ❏ HP Compaq Business Desktop d530 Series - Ultra-Slim Desktop, Small Form Factor, or Convertible Minitower ❏ Compaq Evo D510 Ultra-Slim Desktop ❏ Compaq Evo D510 Convertible Minitower/Small Form Factor Depending on the individual BIOS, future systems may also support
  • Compaq dc7100 | Desktop Management Guide - Page 21
    diskette. 10. At the A:\ prompt, type FORMAT C: /S and press Enter. Format power cord. Open the computer and re-install any PCI cards that were previously removed. Close the computer cover. 13. Plug in the power cord, remove the diskette, and turn on the computer. Desktop Management Guide www.hp
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    have used a DOS version from Windows 9x, you may see a brief Windows logo screen. If you do not want this screen, add a zero-length file named LOGO.SYS to the root directory of the USB flash media device. Return to "Copying to Multiple Computers" on page 11. 18 www.hp.com Desktop Management Guide
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    hold the power button for four seconds. Ä CAUTION: Do not use the power button to turn off the computer unless the system is not responding; turning off the power without operating system interaction could cause damage to or loss of data on the hard drive. Desktop Management Guide www.hp.com 19
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    Desktop Management Guide World Wide Web Site HP engineers rigorously test and debug software developed by HP and third-party suppliers, and develop operating system specific support software, to ensure performance, compatibility, and reliability for HP computers. When making the transition to new or
  • Compaq dc7100 | Desktop Management Guide - Page 25
    and instructions on using the Computer Setup Utilities. ■ Remotely, using HP Client Manager Software or System Software Manager. This software enables the secure, consistent deployment and control of security settings from a simple command-line utility. Desktop Management Guide www.hp.com
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    Desktop Management Guide on the Documentation CD for more information. ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. Support for security features may vary depending on the specific computer configuration. 22 www.hp.com Desktop
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    (for example, English or German) for System ID entry. ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. Support for security features may vary depending on the specific computer configuration. Desktop Management Guide www.hp.com 23
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    and an MBR Security warning message will be displayed. ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. Support for security features may vary depending on the specific computer configuration. 24 www.hp.com Desktop Management Guide
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    disk's MBR has been corrupted or infected with a virus. ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. Support for security features may vary depending on the specific computer configuration. Desktop Management Guide www.hp.com 25
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    again to access the utility. If you are using a PS/2 keyboard, you may see a Keyboard Error message-disregard it. 3. Select Security, then select Setup Password and follow the instructions on the screen. 4. Before exiting, click File > Save Changes and Exit. 26 www.hp.com Desktop Management Guide
  • Compaq dc7100 | Desktop Management Guide - Page 31
    . If you are in Windows, click Start > Shut Down > Restart the Computer. 2. When the key icon appears on the monitor, type the current password, then press Enter. ✎ Type carefully; for security reasons, the characters you type do not appear on the screen. Desktop Management Guide www.hp.com 27
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    security reasons, the characters you type do not appear on the screen. If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful tries, you must turn off the computer, then turn it on again before you can continue. 28 www.hp.com Desktop Management Guide
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    Desktop Management Guide Changing a Power-On or Setup Password If the system is equipped with an embedded security device, refer to HP ProtectTools Embedded Security Guide, on the Documentation CD. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the
  • Compaq dc7100 | Desktop Management Guide - Page 34
    Desktop Management Guide Deleting a Power-On or Setup Password If the system is equipped with an embedded security device, refer to HP ProtectTools Embedded Security Guide, on the Documentation CD. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the
  • Compaq dc7100 | Desktop Management Guide - Page 35
    access the computer. Refer to the Troubleshooting Guide on the Documentation CD for instructions on clearing passwords. If the system is equiped with an embedded security device, refer to HP ProtectTools Embedded Security Guide, on the Documentation CD. Desktop Management Guide www.hp.com 31
  • Compaq dc7100 | Desktop Management Guide - Page 36
    Desktop Management Guide DriveLock-capable hard drives are detected. DriveLock is intended for HP customers for whom data security is the paramount concern. For to keep it disabled. If a locked hard drive is present, POST will require a password to unlock the device. If a power-on password is
  • Compaq dc7100 | Desktop Management Guide - Page 37
    checks for unauthorized software, other asset control functions, and support. For users with less stringent security requirements, HP does not recommend enabling DriveLock. Users in this category are able to restrict users from enabling DriveLock. Desktop Management Guide www.hp.com 33
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    cover or side panel has been removed. You must enter the setup password to continue. ✎ These settings can be changed using Computer Setup. For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. 34 www.hp.com Desktop Management Guide
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    Desktop Management Guide Setting the Smart Cover Sensor Protection Level To set the Smart Cover Sensor protection level, complete the following steps: 1. Turn on or restart the computer. If you are in Windows , you may see a Keyboard Error message-disregard it. 3. Select on select HP computers. This
  • Compaq dc7100 | Desktop Management Guide - Page 40
    Lock 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. As soon as the Error message-disregard it. 3. Select Security > Smart Cover > Cover Lock > Unlock. 4. Before exiting, click File > Save Changes and Exit. 36 www.hp.com Desktop Management Guide
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    : ■ Power outage ■ Startup failure ■ PC component failure (such as processor or power supply) ■ Forgotten password Ä CAUTION: The Smart Cover FailSafe Key is a specialized tool available from HP. Be prepared; order this key before you need one at an authorized reseller or service provider
  • Compaq dc7100 | Desktop Management Guide - Page 42
    , you may see a Keyboard Error message-disregard it. 3. Select Security Windows Safe Mode. ✎ Most operating systems control access to the MBR of the current bootable disk; the BIOS cannot prevent changes that may occur while the operating system is running. 38 www.hp.com Desktop Management Guide
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    Desktop Management Guide Each time the computer is turned on or restarted, the BIOS compares the MBR of the current bootable ■ Save the MBR of the current bootable disk; or ■ Disable the MBR Security feature. You must know the setup password, if one exists. Desktop Management Guide www.hp.com 39
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    Save Changes and Exit. Cable Lock Provision The rear panel of the computer accommodates a cable lock so that the computer can be physically secured to a work area. For illustrated instructions, please see the Hardware Reference Guide on the Documentation CD. 40 www.hp.com Desktop Management Guide
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    is run, test results are written to the hard drive. The service provider can use this information to help diagnose conditions that caused you to run the DPS software. Refer to the Troubleshooting Guide on the Documentation CD for instructions on using DPS. Desktop Management Guide www.hp.com 41
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    Desktop Management Guide Surge-Tolerant Power Supply An integrated surge-tolerant power supply provides greater reliability when the computer is hit with an unpredictable power surge. This power supply is rated to withstand a power damaged or data is lost. 42 www.hp.com Desktop Management Guide
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    password 31 cloning tools, software 2 Computer Setup Utilities 10 configuring power button 19 controlling access to computer 21 cover lock security, caution 35 40 H hard drives, diagnostic tool 41 HP Client Manager 4 HP Drive Key see also DiskOnKey Desktop Management Guide www.hp.com Index-1
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    power-on 27 security 26 setup 26, 28 PCN (Proactive Change Notification) 6 power button configuring 19 dual-state 19 power supply, surge-tolerant 42 power invalid 8 keyboard lights, table 9 Remote Flash 7 upgrading 7 S security DriveLock 32 to 33 features, table 22 hp.com Desktop Management Guide
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    Identification Technology 41 HP Client Manager 4 HPQFlash 8 PC deployment 2 Proactive Change Notification 6 Remote ROM Flash 7 replicating setup 12, 13 ROM Flash 7 ROMPaq images 7 software support 20 Subscriber's Choice 6 System Software Manager (SSM) 6 Desktop Management Guide www.hp.com Index-3
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Desktop Management Guide
Business Desktops
Document Part Number: 361202-001
May 2004
This guide provides definitions and instructions for using security and
Intelligent Manageability features that are preinstalled on select
models.