Compaq dc7700 Desktop Management Guide
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- Compaq dc7700 | Desktop Management Guide - Page 1
Desktop Management Guide Business PCs - Compaq dc7700 | Desktop Management Guide - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Hewlett-Packard Company. Desktop Management Guide Business PCs First Edition (July 2007) Document Part Number - Compaq dc7700 | Desktop Management Guide - Page 3
About This Book This guide provides definitions and instructions for using security and manageability features that are preinstalled on some models. WARNING! Text set off in this manner indicates that failure to follow directions - Compaq dc7700 | Desktop Management Guide - Page 4
iv About This Book ENWW - Compaq dc7700 | Desktop Management Guide - Page 5
4 Software Updating and Management HP Client Management Interface ...5 HP System Software Manager ...6 HP Client Manager ...6 HP ProtectTools Security Manager ...7 HP Client Premium Suite ...7 HP Client Foundation Suite ...8 HP OpenView Client Configuration Manager 8 HP OpenView PC Configuration - Compaq dc7700 | Desktop Management Guide - Page 6
Establishing a Setup Password Using Computer Setup 26 Establishing a Power-On Password Using Computer Setup 26 Entering a Power-On Password 27 Entering a Setup Password 27 Changing a Power-On or Setup Password 28 Deleting a Power-On or Setup Password 28 National Keyboard Delimiter Characters - Compaq dc7700 | Desktop Management Guide - Page 7
standards-based solutions for managing and controlling desktops, workstations, and notebook PCs in a networked environment. HP pioneered desktop manageability in 1995 with the introduction of the industry's first fully manageable desktop personal computers. HP is a patent holder of manageability - Compaq dc7700 | Desktop Management Guide - Page 8
.hp.com/services/ cache/80906-0-0-225-121.html) provides information to help you select the best deployment method. The Restore Plus! CD, ROM-based setup, and ACPI hardware provide further assistance with recovery of system software, configuration management and troubleshooting, and power management - Compaq dc7700 | Desktop Management Guide - Page 9
Manageability. 4. Click Radia Management Agent Readme. 5. Review and follow the instructions contained in the Readme file to install the HP OpenView Agent. The HP OpenView Agent is a key infrastructure component for enabling all of the HP OpenView PC Configuration Management Solution. To learn about - Compaq dc7700 | Desktop Management Guide - Page 10
Installation, press F12 when the F12 = Network Service Boot message appears in the lower-right corner of the HP logo screen when the computer is booting up. Follow the instructions on the screen to continue the process. The default boot order is a BIOS configuration setting that can be changed to - Compaq dc7700 | Desktop Management Guide - Page 11
that include Microsoft Windows Management Interface (MS WMI), Web-Based Enterprise Management (WBEM), System Management BIOS (SMBIOS), and Advanced Configuration and Power Interface (ACPI). HP CMI is a foundation technology utilized in HP Client Management Solutions. With HP CMI, HP gives you - Compaq dc7700 | Desktop Management Guide - Page 12
HP client systems. Use HP Client Manager to: ● Get valuable hardware information such as CPU, memory, video, and security settings ● Monitor system health to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates without visiting each PC ● Remotely configure BIOS - Compaq dc7700 | Desktop Management Guide - Page 13
with HP Instant Support tools reduces hardware troubleshooting time. ● Diagnostics-remotely run & view reports on HP desktop, notebook, and workstation models ● System Health Scan-check for known hardware issues in your installed base of HP client systems ● Active Chat-connect to HP customer support - Compaq dc7700 | Desktop Management Guide - Page 14
editions: ● The Basic Edition is a free product for managing HP desktops, notebooks and workstations, providing hardware and software inventory, remote control, HP alert monitoring, HP BIOS and driver updates, integration with HP Protect Tools and add-on support for Intel AMT. The Basic Edition also - Compaq dc7700 | Desktop Management Guide - Page 15
costs, accelerated time-to-market for software and content, and increased user productivity and satisfaction. For more information on HP OpenView PC Configuration Management Solution, visit http://h20229.www2.hp.com/solutions/ascm/index.html. ENWW HP OpenView PC Configuration Management Solution 9 - Compaq dc7700 | Desktop Management Guide - Page 16
managed organization. HP now offers a mechanism to streamline updates for HP systems within a Microsoft System Management Server management infrastructure. The HP Client Catalog for SMS contains software driver and patch information for desktop, mobile and workstation platforms. With SMS 2003 R2 and - Compaq dc7700 | Desktop Management Guide - Page 17
. For HP-specific information on Intel vPro technology, see the white papers at http://www.hp.com/ support. Select your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. In the Resources category, click Manuals (guides - Compaq dc7700 | Desktop Management Guide - Page 18
's Choice Subscriber's Choice is a client-based service from HP. Based on your profile, HP will supply you with personalized product tips, feature articles, and/or driver and support alerts/notifications. Subscriber's Choice Driver and Support Alerts/Notifications will deliver e-mails notifying you - Compaq dc7700 | Desktop Management Guide - Page 19
packages, Altiris Local Recovery, and Dantz Retrospect, will no longer be shipping on HP business desktops, notebooks, or workstations. Starting with new business desktops, notebooks, and workstations released in 2006, all will ship with HP Backup and Recovery Manager. ENWW Retired Solutions 13 - Compaq dc7700 | Desktop Management Guide - Page 20
results in a consistent deployment of, and greater control over, HP PC BIOS images over the network. It also results in greater productivity and lower total cost of ownership. NOTE: SSM does not currently support remote ROM flash on systems that have Windows Vista BitLocker enabled and are using TPM - Compaq dc7700 | Desktop Management Guide - Page 21
successfully reprograms the ROM, the system will automatically power off. 4. Remove the removable media used to upgrade the BIOS. 5. Turn the power on to restart the computer. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is in an optical drive. If - Compaq dc7700 | Desktop Management Guide - Page 22
configuration of multiple computers. NOTE: Both procedures require a diskette drive or a supported USB flash media device, such as an HP Drive Key. Copying to Single Computer CAUTION: A setup configuration is model-specific. File system corruption may result if source and target computers are not - Compaq dc7700 | Desktop Management Guide - Page 23
the configuration diskette or USB flash media device. 8. Download a BIOS utility for replicating setup (repset.exe) and copy it onto the configuration diskette or USB flash media device. To obtain this utility, go to http://welcome.hp.com/country/us/en/ support.html and enter the model number of the - Compaq dc7700 | Desktop Management Guide - Page 24
USB flash media device, you must have: ● a supported USB flash media device ● a bootable DOS diskette with the FDISK and SYS programs (If SYS is not available, FORMAT may be used, but all existing files on the USB flash media device will be lost.) ● a PC that is bootable from a USB flash media - Compaq dc7700 | Desktop Management Guide - Page 25
DOS version from Windows 9x, you may see a brief Windows logo screen. If PC that is bootable from a USB flash media device CAUTION: Some older PCs computer and unplug the power cord. CAUTION: The power cord MUST be controllers. When disabling the SATA controller, note the IRQ to which the controller - Compaq dc7700 | Desktop Management Guide - Page 26
the power Devices and re-enable the PATA and SATA controllers that were disabled in step 6. Put the SATA controller on its original IRQ. 16. Save Utility Guide on the Documentation and Diagnostics CD for instructions. If you have used a DOS version from Windows 9x, you may see a brief Windows logo - Compaq dc7700 | Desktop Management Guide - Page 27
click on the Start Button, then select Control Panel > Power Options. 2. In the Power Options Properties, select the Advanced tab. 3. In the Power Button section, select Stand by. After configuring the power button to function as a standby button, press the power button to put the system in a very - Compaq dc7700 | Desktop Management Guide - Page 28
latest support software easier. You can download the software from http://www.hp.com/support. The Web site contains the latest device drivers, utilities, and flashable ROM images needed to run the latest Microsoft Windows operating system on the HP computer. 22 Chapter 9 HP Web Site Support ENWW - Compaq dc7700 | Desktop Management Guide - Page 29
Standards HP management solutions integrate with other systems management applications, and are based on industry standards, such as: ● Web-Based Enterprise Management (WBEM) ● Windows Management Interface (WMI) ● Wake on LAN Technology ● ACPI ● SMBIOS ● Pre-boot Execution (PXE) support ENWW - Compaq dc7700 | Desktop Management Guide - Page 30
Documentation and Diagnostics CD included with the computer for additional information and instructions on using the Computer Setup Utilities. Some computers also have HP BIOS Configuration for ProtectTools, which is a Windows-based component of ProtectTools that allows administrators to configure - Compaq dc7700 | Desktop Management Guide - Page 31
feature is supported on some models only. See the HP ProtectTools Security Manager Guide at http://www.hp.com Device Security Enables/disables serial ports, parallel port, front USB ports, system audio, network controllers (some models), and SCSI controllers (some models). Network Service Boot - Compaq dc7700 | Desktop Management Guide - Page 32
assign or modify a master or user password for ATA hard drives. When this feature is enabled, the user is prompted to provide one of Guide on the Documentation and Diagnostics CD. Support for security features may vary depending on the specific computer configuration. Password Security The power - Compaq dc7700 | Desktop Management Guide - Page 33
instructions on the screen. 4. Before exiting, click File > Save Changes and Exit. Entering a Power-On Password To enter a power-on password, complete the following steps: 1. Turn on or restart the computer. If you are in Windows to the HP ProtectTools Security Manager Guide at http://www.hp.com. If - Compaq dc7700 | Desktop Management Guide - Page 34
is equipped with an embedded security device, refer to the HP ProtectTools Security Manager Guide at http://www.hp.com. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. 2. To change the Power-On password, go to step 3. To change the Setup - Compaq dc7700 | Desktop Management Guide - Page 35
Refer to the Troubleshooting Guide on the Documentation and Diagnostics CD for instructions on clearing drives that support the ATA Security command set are detected. DriveLock is intended for HP customers for the other is typically set and used by the end-user. There is no "back-door" that can be - Compaq dc7700 | Desktop Management Guide - Page 36
from Windows, if neither attempt succeeds, POST will halt and the user will be instructed to cycle power. DriveLock control functions, and support. For users with less stringent security requirements, HP does not recommend enabling DriveLock. Users in this category include personal users or users - Compaq dc7700 | Desktop Management Guide - Page 37
is disabled (default). Level 1 Notify User When the computer is restarted, the Cover Lock is a software-controllable cover lock featured on some HP computers. This lock prevents unauthorized 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. As soon as - Compaq dc7700 | Desktop Management Guide - Page 38
to a work area. For illustrated instructions, please see the Hardware Reference Guide on the Documentation and Diagnostics CD. Fingerprint Identification Technology Eliminating the need to enter user passwords, HP Fingerprint Identification Technology tightens network security, simplifies the login - Compaq dc7700 | Desktop Management Guide - Page 39
http://h18004.www1.hp.com/products/security/. ENWW Fingerprint Identification Technology 33 - Compaq dc7700 | Desktop Management Guide - Page 40
to the hard drive. The service provider can use this information to help diagnose conditions that caused you to run the DPS software. Refer to the Troubleshooting Guide on the Documentation and Diagnostics CD for instructions on using DPS. Surge-Tolerant Power Supply An integrated surge-tolerant - Compaq dc7700 | Desktop Management Guide - Page 41
Index A access to computer, controlling 24 Active Management Technology, Intel vPro-branded PCs with 11 Altiris AClient 3 Deployment Solution Agent 3 asset tracking 24 B backup 10 Backup and Recovery Manager 10 BIOS Boot Block Emergency Recovery Mode 15 HPQFlash 14 Remote ROM Flash 14 Boot Block - Compaq dc7700 | Desktop Management Guide - Page 42
System Installation 4 updating and management tools 5 Subscriber's Choice 12 surge-tolerant power supply 34 System Software Manager 6 T temperature, internal computer 34 thermal sensor 34 U unlocking Smart Cover Lock 32 USB flash media device, bootable 17, 19 W Web sites BIOS download 14 Fingerprint
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Desktop Management Guide
Business PCs