Compaq dc7900 Desktop Management Guide
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- Compaq dc7900 | Desktop Management Guide - Page 1
Desktop Management Guide Business PCs - Compaq dc7900 | Desktop Management Guide - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Hewlett-Packard Company. Desktop Management Guide Business PCs Third Edition (July 2008) Document Part Number - Compaq dc7900 | Desktop Management Guide - Page 3
About This Book This guide provides definitions and instructions for using security and manageability features that are preinstalled on some models. WARNING! Text set off in this manner indicates that failure to follow directions - Compaq dc7900 | Desktop Management Guide - Page 4
iv About This Book ENWW - Compaq dc7900 | Desktop Management Guide - Page 5
of contents 1 Desktop Management Overview 2 Initial Configuration and Deployment HP Software Agent ...3 Altiris Deployment Solution Agent ...3 3 Remote System Installation 4 Software Updating and Management HP Client Management Interface ...5 HP SoftPaq Download Manager ...6 HP System Software - Compaq dc7900 | Desktop Management Guide - Page 6
Device 20 8 Dual-State Power Button 9 HP Web Site Support 10 Industry Standards 11 Asset Tracking and Security Password Security ...28 Establishing a Setup Password Using Computer Setup 28 Establishing a Power-On Password Using Computer Setup 29 Entering a Power-On Password 29 Entering a Setup - Compaq dc7900 | Desktop Management Guide - Page 7
-based solutions for managing and controlling desktops, workstations, and notebook PCs in a networked environment. HP pioneered desktop manageability in 1995 with the introduction of the industry's first fully manageable desktop personal computers. HP is a patent holder of manageability technology - Compaq dc7900 | Desktop Management Guide - Page 8
drive to another. The best deployment method depends on your information technology environment and processes. The HP Backup and Recovery system, ROM-based setup, and ACPI hardware provide further assistance with recovery of system software, configuration management and troubleshooting, and power - Compaq dc7900 | Desktop Management Guide - Page 9
is preloaded on the computer. When installed, it enables communication with the HP management console. To install the HP Software Agent: 1. Click Start. 2. Click All Programs. 3. Click HP Manageability. 4. Click Radia Management Agent Readme. 5. Review and follow the instructions contained in the - Compaq dc7900 | Desktop Management Guide - Page 10
tool and can be used for the following tasks: ● Formatting a hard drive ● Deploying a software image on one or more new PCs ● Remotely updating the system BIOS in flash ROM (Remote ROM Flash on page 15) ● Configuring the system BIOS settings To initiate Remote System Installation, press F12 when the - Compaq dc7900 | Desktop Management Guide - Page 11
solution of their choice. With the HP Client Management Interface (HP CMI), new HP business computers seamlessly integrate into your managed IT environment. HP CMI provides an interface that simplifies the integration of HP business computers with popular industry system management tools (including - Compaq dc7900 | Desktop Management Guide - Page 12
how you manage your HP client computers. HP Client Management Interface used in conjunction with system management software can: ● Request in-depth client inventory information-Capture detailed information about the processors, hard drives, memory, BIOS, drivers, including sensor information (such - Compaq dc7900 | Desktop Management Guide - Page 13
) is a free utility that automates remote deployment of device drivers and BIOS updates for your networked HP business PCs. When SSM runs, it silently (without user interaction) determines the revision levels of drivers and BIOS installed on each networked client system and compares this inventory - Compaq dc7900 | Desktop Management Guide - Page 14
: ● The Starter Edition is a free product for managing HP desktops, notebooks and workstations, providing hardware and software inventory, remote control, HP alert monitoring, HP BIOS and driver updates, integration with HP Protect Tools and add-on support for Intel AMT. The Starter Edition also - Compaq dc7900 | Desktop Management Guide - Page 15
drivers and BIOS updates without visiting each PC ● Remotely configure BIOS and security settings ● Automate processes to quickly resolve hardware problems Tight integration with HP Instant Support tools reduces hardware troubleshooting time. ● Diagnostics-remotely run & view reports on HP desktop - Compaq dc7900 | Desktop Management Guide - Page 16
HP business PCs. The catalog file contains detailed platform information on HP business desktops, notebooks and workstations. It can be used in conjunction with the custom inventory and update features of Microsoft products to provide automated driver and patch updates to managed HP client computers - Compaq dc7900 | Desktop Management Guide - Page 17
Backup and Recovery Manager, refer to the HP Backup and Recovery Manager User Guide by selecting Start > HP Backup and Recovery > HP Backup and Recovery Manager Manual. NOTE: You can order a Recovery Disc Set from HP by calling the HP support center. Go to the following Web site, select your region - Compaq dc7900 | Desktop Management Guide - Page 18
, see the white papers at http://www.hp.com/ support. Select your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. In the Resources category, click Manuals (guides, supplements, addendums, etc.). Under Quick jump to - Compaq dc7900 | Desktop Management Guide - Page 19
Management Engine BIOS Execution (MEBx ◦ Intel ® ME Firmware Local Update (enable/disable) ◦ Intel ® ME Features Control ◦ Intel ® ME Power Control ● Intel ® AMT Configuration remote console that supports AMT. Enterprise management consoles are available from suppliers such as HP, Altiris and - Compaq dc7900 | Desktop Management Guide - Page 20
's Choice Subscriber's Choice is a client-based service from HP. Based on your profile, HP will supply you with personalized product tips, feature articles, and/or driver and support alerts/notifications. Subscriber's Choice Driver and Support Alerts/Notifications will deliver e-mails notifying you - Compaq dc7900 | Desktop Management Guide - Page 21
updated or overwritten. This is important to ensure the operating integrity of the computer. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from the HP driver and support page, http://www.hp.com/support flash the system BIOS. The computer must be powered on, or - Compaq dc7900 | Desktop Management Guide - Page 22
off. 4. Remove the removable media used to upgrade the BIOS. 5. Turn the power on to restart the computer. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is in an optical drive. If BitLocker is enabled, remove this CD before attempting to boot to Windows - Compaq dc7900 | Desktop Management Guide - Page 23
require a diskette drive or a supported USB flash drive. Copying to Single Computer CAUTION: A setup configuration is model-specific. File system corruption may result if source and target computers are not the same model. For example, do not copy the setup configuration from a dc7xxx PC to a dx7xxx - Compaq dc7900 | Desktop Management Guide - Page 24
. See Supported USB Flash Media Device on page 19 or Unsupported USB Flash Media Device on page 20. CAUTION: Not all computers can be booted from a USB flash media device. If the default boot order in the Computer Setup (F10) Utility lists the USB device before the hard drive, the computer can be - Compaq dc7900 | Desktop Management Guide - Page 25
SYS.COM or FORMAT.COM into a diskette drive and turn on the computer to boot to the DOS diskette. 4. Run FDISK from the A:\ prompt by typing FDISK and pressing Enter. If prompted, click Yes (Y) to enable large disk support. 5. Enter Choice [5] to display the drives in the system. The USB flash media - Compaq dc7900 | Desktop Management Guide - Page 26
have SCSI, ATA RAID or SATA drives attached, turn off the computer and unplug the power cord. CAUTION: The power cord MUST be unplugged. 2. Open the computer and remove the PCI cards. 3. Insert the USB flash media device into one of the computer's USB ports and remove all other USB storage devices - Compaq dc7900 | Desktop Management Guide - Page 27
will boot to the USB flash media device as drive C. NOTE: The default boot order varies from computer to computer, and it can be changed in the Computer Setup (F10) Utility. Refer to the Computer Setup (F10) Utility for instructions. If you have used a DOS version from Windows 9x, you may see - Compaq dc7900 | Desktop Management Guide - Page 28
system, press and hold the power button for four seconds. CAUTION: Do not use the power button to turn off the computer unless the system is not responding; turning off the power without operating system interaction could cause damage to or loss of data on the hard drive. 22 Chapter 8 Dual-State - Compaq dc7900 | Desktop Management Guide - Page 29
of Microsoft Windows that is different from the version included with the computer, you must install corresponding device drivers and utilities to ensure that all features are supported and functioning properly. HP has made the task of locating, accessing, evaluating, and installing the latest - Compaq dc7900 | Desktop Management Guide - Page 30
Industry Standards HP management solutions integrate with other systems management applications, and are based on industry standards, such as: ● Web-Based Enterprise Management (WBEM) ● Windows Management Interface (WMI) ● Wake on LAN Technology ● ACPI ● SMBIOS ● Pre-boot Execution (PXE) support 24 - Compaq dc7900 | Desktop Management Guide - Page 31
settings on the HP computer: ● Locally, using the Computer Setup Utilities. See the Computer Setup (F10) Utility Guide included with the computer for additional information and instructions on using the Computer Setup Utilities. Some computers also have HP BIOS Configuration for ProtectTools - Compaq dc7900 | Desktop Management Guide - Page 32
to boot the computer if the sensor detects that the cover has been removed. This feature is supported on some models only. Device Security Allows you to set Device Available/Device Hidden for: ● Serial ports ● Parallel port ● Rear USB ports ● Front USB ports ● Internal USB ports ● System audio - Compaq dc7900 | Desktop Management Guide - Page 33
Security Device. Changing this setting requires turning the computer off and then back on. ● Reset authentication credentials (some models) (Do not reset/Reset) - Selecting Reset disables the power-on authentication support and clears the authentication information from the Embedded Security - Compaq dc7900 | Desktop Management Guide - Page 34
be used in place of the Setup and Power-On Passwords. This setting requires additional initialization within ProtectTools before this option will take effect. PAVP (Some models) (disabled/min/max) - PAVP enables the Protected Audio Video Path in the Chipset. This may allow viewing of some protected - Compaq dc7900 | Desktop Management Guide - Page 35
select Setup Password and follow the instructions on the screen. 4. Before exiting, click File > Save Changes and Exit. Establishing a Power-On Password Using Computer Setup Establishing a power-on password through Computer Setup prevents access to the computer when power is turned on, unless the - Compaq dc7900 | Desktop Management Guide - Page 36
HP ProtectTools Security Manager Guide at http://www.hp.com. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. 2. To change the Power password/new password NOTE: Type carefully; for security reasons, the characters you type do not appear on the - Compaq dc7900 | Desktop Management Guide - Page 37
HP ProtectTools Security Manager Guide at http://www.hp.com. DriveLock DriveLock is an industry-standard security feature that prevents unauthorized access to the data on ATA hard. DriveLock has been implemented as an extension to Computer Setup. It is only available when hard drives that support - Compaq dc7900 | Desktop Management Guide - Page 38
require replacement. Likewise, by not setting a master password, system administrators may find themselves locked out of a hard drive and unable to perform routine checks for unauthorized software, other asset control functions, and support. For users with less stringent security requirements, HP - Compaq dc7900 | Desktop Management Guide - Page 39
can be changed using Computer Setup. For more information about Computer Setup, see the Computer Setup (F10) Utility Guide. Setting the Smart cover lock featured on some HP computers. This lock prevents unauthorized access to the internal components. Computers ship with the Smart Cover - Compaq dc7900 | Desktop Management Guide - Page 40
, you will need a Smart Cover FailSafe Key to open the computer cover. You will need the key in any of the following circumstances: ● Power outage ● Startup failure ● PC component failure (such as processor or power supply) ● Forgotten password CAUTION: The Smart Cover FailSafe Key is a specialized - Compaq dc7900 | Desktop Management Guide - Page 41
to the hard drive. The service provider can use this information to help diagnose conditions that caused you to run the DPS software. Refer to the Troubleshooting Guide for instructions on using DPS. Surge-Tolerant Power Supply An integrated surge-tolerant power supply provides greater reliability - Compaq dc7900 | Desktop Management Guide - Page 42
5 Client Manager from Symantec 9 cloning tools, software 2 configuring power button 22 controlling access to computer 25 cover lock 33 D deleting password 30 delimiter characters, table 31 deployment tools, software 2 diagnostic tool for hard drives 35 drive, protecting 35 DriveLock 31 dual-state - Compaq dc7900 | Desktop Management Guide - Page 43
power supply 35 System Software Manager 7 T temperature, internal computer 35 thermal sensor 35 U unlocking Smart Cover Lock 34 USB flash media device, bootable 19, 20 V Verdiem Surveyor 14 W Web sites Altiris Client Management Suite 10 BIOS download 15 Configuration Management 3 HP Business PC
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Desktop Management Guide
Business PCs