Compaq nw9440 HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance
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- Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 1
Getting Started� HP Compaq Notebook PC Document Part Number: 394523-001� March 2006 This guide explains how to set up your hardware and software, and begin using the computer in Microsoft® Windows®. Enhanced For Accessibility - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 2
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Getting Started HP Compaq Notebook PC First Edition: March 2006 Document - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 3
components 1-2 Keys 1-3 Pointing devices 1-4 Front components 1-5 Rear components 1-5 Right-side components 1-6 Left-side components 1-7 Bottom components 1-8 Set up the computer 1-9 Step 1: Insert the battery pack 1-10 Step 2: Connect the computer to external power. . . 1-11 Step 3: Turn - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 4
network 2-5 Update your software 2-6 Locate the user guides 2-6 Turn off the computer correctly 2-7 3 Troubleshooting Troubleshooting resources 3-1 Quick troubleshooting 3-2 Is the computer unable to start up 3-2 Is the computer screen blank 3-3 Is software functioning abnormally 3-4 Is - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 5
Contents Recovering your system B-5 Creating recovery discs B-6 Performing a recovery B-7 C Connect to the Internet from your home Choose an ISP C-1 Using the New Connection Wizard C-1 Choose the type of Internet access C-2 Index Getting Started v - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 6
1� First-time setup� Identify hardware Computer hardware Component 1 Power cord 2 AC adapter 3 Primary battery pack ✎ Older AC adapters do not work with this computer. Getting Started 1-1 - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 7
First-time setup Top components Component 1 Power light 2 Power button 3 Info Center button 4 Wireless button 5 Wireless light 6 Presentation button 7 Caps lock light 8 Ambient light sensor 9 Num lock light - Volume mute button q Volume mute light w - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 8
Keys First-time setup Component 1 esc key 2 fn key 3 Windows logo key 4 Windows applications key 5 Integrated numeric keypad 6 Function keys Getting Started 1-3 - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 9
First-time setup Pointing devices and fingerprint reader Component 1 Fingerprint reader (select models only) 2 Left pointing stick button (select models only) 3 Pointing stick (select models only) 4 Center pointing stick button ( - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 10
Front components First-time setup Component 1 Wireless light 2 Power light 3 Battery light 4 IDE (Integrated Drive Electronics) drive light Rear components 5 Speakers (2) 6 Display release latch 7 Digital Media Slot Component 1 Security cable slot 2 Vent* 3 RJ-11(modem) jack *Depending on - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 11
First-time setup Right-side components Component 1 Audio-out (headphone) jack 2 Audio-in (microphone) jack 3 USB ports (2) 4 Optical drive 5 Optical drive button 6 RJ-45 (network) jack 1-6 Getting Started - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 12
Left-side components First-time setup Component 1 Vent 2 Power connector 3 External monitor port 4 S-Video-out jack 5 USB port (2) 6 1394 port 7 PC Card slot 8 Smart card slot 9 PC Card eject button Getting Started 1-7 - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 13
First-time setup Bottom components Component 1 Hard drive bay 5 Primary battery bay 2 Expansion memory module 6 Docking connector and Mini Card compartment 3 Accessory battery connector 7 Vents* 4 Primary battery pack release latches (2) *Depending on computer model, vents vary in number and - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 14
in an optional docking device. ■� During the hardware and software setup procedures: ❏� Do not unplug the computer from external power. ❏� Do not shut down the computer or initiate standby or hibernation. When setting up the computer, you will 1. Insert the battery pack into the computer so that - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 15
First-time setup Step 1: Insert the battery pack To insert a primary battery pack: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery pack 1 into the battery bay until it is seated. The battery pack release latches 2 automatically lock the - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 16
connector 1 on the left side of the computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of the power cord into an AC outlet 3. When the computer receives AC power, the battery pack begins to charge and the battery light (on the front of the computer) is turned on. When - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 17
software setup is complete, but battery charge displays will not be accurate until the new battery pack has been fully charged. Depending on the AC adapter connected, one of the following pop-up messages may be displayed after turning on the computer: ■� "Smart AC adapter power output is too low for - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 18
First-time setup Step 3: Turn on the computer To open the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. Getting Started 1-13 - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 19
First-time setup 3. Press the power button 1. The power light next to the power button 2 and the power light on the front of the computer 3 are turned on, and you are prompted to begin software setup. 1-14 Getting Started - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 20
a brief software setup. Follow the on-screen instructions to set up the software. Note the following system language before the "Welcome to Windows" page is displayed, choose carefully. On some models, the Internet, refer to Appendix C in this guide. If you do not send your registration during - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 21
the first time. ✎ After you create the recovery discs, you can increase the amount of space on the hard drive by deleting the recovery partition. However, doing this is not recommended. HP Recovery CD/DVD Creator allows you to create a set of recovery discs for the computer. The recovery discs are - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 22
Backup & Recovery Manager > HP Backup and Recovery Manager. 2. Click Next. 3. Click Create factory software recovery CDs or DVDs to recover the system (highly recommended). 4. Click Next. The Recovery CD/DVD Creator Wizard opens. 5. Click Next. 6. Follow the on-screen instructions to create the - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 23
drivers required by the device. Install new software by inserting the software disc into the optical drive, and then follow the on-screen instructions. Protect the computer The information in this section is designed to protect the computer from damage caused by a virus, a security breach, a power - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 24
software, select Start > All Programs > Norton Internet Security > Help and Support. For more information about computer viruses, type viruses in the Search field in the Help and Support Center. Protect your system files The HP Backup and Recovery Manager provides several ways to back up the system - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 25
by an uncertain power supply or an electrical storm: ■� Plug the computer power cord into an optional, high-quality surge protector. Surge protectors are available from most computer or electronics retailers. ■� During an electrical storm, either run the computer on battery power or shut down the - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 26
by HP, or a compatible AC adapter or battery pack purchased as an accessory from HP should be used with the computer. For more safety and regulatory information, and for battery disposal information, refer to Regulatory, Safety and Environmental Notices located in the Help and Support Center - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 27
, such as computers, telephones, printers, headsets, speakers, and cameras. For information on using a Bluetooth device refer to the Bluetooth Getting Started guide in the Help and Support Center. ✎ For information on connecting the computer to the Internet when you are not connected to a network - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 28
or external devices. Many Support Center (select Start > Help and Support > User Guides), or on a User Guides disc included with some models. For more information about the resources available through the Help and Support Center, refer to "Help and Support Center" in Chapter 3, "Troubleshooting - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 29
by using the standard Microsoft® Windows® shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the Shut Down > Turn Off. ■� Press and hold the power button for at least 5 seconds. ■� Disconnect the computer from external power and remove the battery - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 30
If you experience computer problems, follow the troubleshooting steps below: 1. Refer to "Quick troubleshooting," next in this chapter. 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support. ✎ Although many checkup - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 31
by plugging another electrical device into the outlet. ■� If the power light on the front of the computer is blinking rapidly, replace the AC adapter with one having a higher power rating, and then plug the adapter into an AC outlet. ■� If the computer is running on battery power or is plugged into - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 32
computer has reached a low-battery condition. To change these and other power settings, select Start > Control Panel > Performance and Maintenance > Power Options. ■ To transfer the image to the computer screen, press fn+f4. On most models, when an optional external display device, such as a monitor - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 33
Troubleshooting Is software functioning abnormally? If the software becomes unresponsive or responds abnormally: ■� Restart the computer: ❏� In Windows XP Home, select Start > Turn Off Computer > Restart. ❏� In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 34
ctrl+alt+delete, press and hold the power button for at least 5 seconds. 3. If you cannot shut down the computer by using the power button, unplug the computer from external power and remove the battery pack. ✎ If you cannot turn the computer back on after shutting it down, refer to "Is the computer - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 35
sure to keep all vents free from obstructions while you are using the computer. Ä CAUTION: To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as such as a printer, or a soft surface, such as a pillow or a thick rug or - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 36
Troubleshooting Is an external device not working? If an external device does not function as expected: ■� Turn on the device as instructed in the device user guide. Some devices, such as monitors and printers, may not be powered by the computer, and must be turned on before the computer is turned - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 37
Troubleshooting power cord are properly connected, and the lights are on. ■� Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on. ■� Disconnect and then reconnect all cables, and turn the power off - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 38
Troubleshooting Help and Support Center If the preceding questions and solutions did not address your problem, access the Help and Support Center by selecting Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides ■� - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 39
Troubleshooting Preparing to contact Customer Care� For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail: ■� Product name located on the display or keyboard. ■� Serial number (s/n) listed on the service tag. ❏� The - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 40
� The following sections provide information on the operating environment specifications and power specifications of the computer. Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 41
source, it is strongly recommended that the computer be powered only with an AC adapter or a DC power cord supplied by or approved for an HP computer. The computer is capable of accepting DC power within the following specifications. Input power Operating voltage Operating current Rating 18.5 V dc - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 42
or devices added to the computer can cause your system to become unstable. To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the folder. Backing up your system Using HP Backup and Recovery Manager, you can back up ■� Specific files - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 43
files or folders to the hard drive, to an optional external hard drive, or to discs. To back up specific files or folders: 1. Select Start > All Programs > HP Backup and Recovery Manager > HP Backup and Recovery Manager. 2. Click Next. 3. Click Back up to protect user system settings and important - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 44
> HP Backup and Recovery Manager. 2. Click Next. 3. Click Back up to protect user system settings and important data files, and then click Next. 4. Click Make a complete backup of my system, and then click Next. The "Welcome to Full Image Manager" page opens. 5. Follow the on-screen instructions - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 45
system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. 2. Click Next. 3. Click Back up to protect user system settings and - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 46
The Recovery Point Manager opens. 5. Follow the on-screen instructions to create or manage recovery points. Recovering your system HP Backup and Recovery Manager analyzes your hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 47
the first time. ✎ After you create the recovery discs, you can increase the amount of space on the hard drive by deleting the recovery partition. However, doing this is not recommended. HP Recovery CD/DVD Creator allows you to create a set of recovery discs for the computer. The recovery discs are - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 48
and restart the computer. 3. Follow the on-screen instructions to perform a recovery from the recovery discs. Performing a recovery from the hard drive There are 2 ways to perform a recovery from the hard drive: ■ From within Microsoft Windows. ■ From the recovery partition. Getting Started B-7 - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 49
. For more information, refer to "Backing up specific files or folders." 2. Turn on or restart the computer, and then press f11 before the Windows operating system loads. 3. Select a recovery option, and then click Next. 4. Follow the on-screen instructions to perform a recovery from the recovery - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 50
software that allows you to connect to the Internet. Before you can access the Internet, you must ■� Choose an Internet Service Provider (ISP). ■� Choose the type of Internet access you want, and connect the hardware. ✎ Internet hardware and software features vary depending on your computer model - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 51
with such information as a specific IP address, and POP3 and SMTP settings. To access the New Connection Wizard and instructions for using the wizard: » Select Start > Help and Support. ✎ If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 52
1-5 on, off 1-11 battery pack charging 1-11 indentifying 1-1 inserting 1-10 battery pack release latches 1-8 bays battery 1-8 hard drive 1-8 Bluetooth 2-5 buttons calculator 1-2 Info Center 1-2 optical drive 1-6 PC Card eject 1-7 pointing stick 1-4 power 1-2, 1-14 Presentation 1-2 volume - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 53
accessory battery 1-8 docking 1-8 power 1-7 cord, power, connecting 1-11 Customer Care 3-9 D data, safeguarding B-1 devices, external, troubleshooting 3-7 digital media slot, identifying 1-5 display release latch, identifying 1-5 display, switching image 3-3 docking connector, identifying 1-8 drive - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 54
left TouchPad button, identifying 1-4 lights battery 1-11 caps lock 1-2 IDE drive 1-5 num lock 1-2 power 1-2, 1-5, 1-14 volume mute 1-2 wireless 1-2, 1-5 locate user guides 2-6 M Mini PCI card compartment, identifying 1-8 modem setting up Internet service C-2 surge protection 2-3 monitor, external - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 55
1-6 S Safety and Comfort Guide 2-3 security cable slot, identifying 1-5 serial number, computer 3-10 serial number. See service tag service tag 3-10 set up the software 1-15 slots digital media 1-5 PC Card 1-7 security cable 1-5 Smart card 1-7 Smart card slot, identifying 1-7 software antivirus - Compaq nw9440 | HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhance - Page 56
1-4 traveling with computer, environmental specifications A-2 troubleshooting display problems 3-3 external device problems 3-7 hibernation or standby problems 3-3 overheating problems 3-6 resources 3-1 software problems 3-4 virus problems 3-4 wireless network problems 3-8 turn off computer 2-7 turn
Getting Started
HP Compaq Notebook PC
Document Part Number: 394523-001
March 2006
This guide explains how to set up your hardware and software,
and begin using the computer in Microsoft
®
Windows
®
.
Enhanced For Accessibility