Compaq nx5000 HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo
Compaq nx5000 - Notebook PC Manual
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- Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 1
and Service Guide HP Compaq Business Notebook nx5000 Series Compaq Presario V1000 Notebook PC Document Part Number: 349052-002 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 2
Microsoft and Windows are trademark owned by its proprietor and used by Hewlett-Packard Company under license HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq Business Notebook nx5000 Series Compaq Presario V1000 notebook - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 3
from the Tools Menu 2-5 Selecting from the Advanced Menu 2-5 2.2 Using Diagnostics for Windows 2-8 Obtaining, Saving, or Printing Configuration Information 2-8 Obtaining, Saving, or Printing Diagnostic Test Information 2-8 2.3 Troubleshooting Flowcharts 2-10 Maintenance and Service Guide iii - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 4
3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Notebook Major Components 3-2 3.3 Miscellaneous Plastics Kit Components 3-10 3.4 Hard Drives and MultiBay Devices 3-12 3.5 Miscellaneous 3-13 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 5
Disassembly 5-4 5.4 Notebook Feet 5-10 5.5 Mini PCI Communications Board 5-11 5.6 MultiBay Device 5-14 5.7 Bluetooth Wireless Communications Board. . . . . . 5-16 5.8 Keyboard 5-18 5.9 Switch Cover 5-23 5.10 Modem Board 5-25 5.11 Memory Module 5-27 5.12 Keyboard Plate 5-30 5.13 Fan Assembly - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 6
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index vi Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 7
with 64-bit architecture, an Intel Extreme Graphics 2 graphics controller with up to 64 MB of shared video memory, and extensive multimedia support. HP Compaq Business Notebook nx5000 Series (Compaq Presario V1000 notebook PC appearance varies slightly). Maintenance and Service Guide 1-1 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 8
/resolution X = XGA Y = SXGA+WVA 5 = 15.0-inch 4 = 14.1-inch 6 Hard drive size 60 = 60 GB 40 = 40 GB 30 = 30 GB 7 Optical drive designator Y = 24x DVD+RW/R and CD-RW Combo Drive C = 24x CD-ROM Drive W = 24x DVD/CD-RW Combo Drive D = 8x/24x DVD-ROM Drive 1-2 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 9
512-MB 10 = 1,024-MB 10 Operating system P = Microsoft® Windows® XP a = 1-year Professional warranty on H = Microsoft Windows XP parts and labor Home 2 = Microsoft Windows 2000 L = Linux F = FreeDOS g= 4-year warranty on parts and labor S = Special 11 SKU# Maintenance and Service Guide 1-3 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 10
HP Compaq Business Notebook nx5000 Models All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts X4 40 C Cb 51 H Asia Pacific PC981PA UUF 1-4 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 11
Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 12
Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 13
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts 25 H Asia Pacific DY820PA UUF Maintenance and Service Guide 1-7 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 14
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts States DY832PA AB0 PA500A ABA 1-8 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 15
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts UUZ DU303A AB8 DU303A ABU Maintenance and Service Guide 1-9 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 16
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts 25 PS Australia PD642PC ABG 1-10 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 17
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts W Mg 25 PaS United States PD931US ABA Cnx5000 U P 140 Y5 30 D Ci - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 18
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts Republic of DV838P AB2 China 1-12 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 19
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts C CN 25 P Japan PD678PA ABJ Maintenance and Service Guide 1-13 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 20
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts UUZ DU397A ABU PD367L ABA 1-14 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 21
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts ABA Cnx5000 U P 150 X5 40 N Cg 25 P United States DV138U ABA - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 22
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts P Latin America PD365L ABM 1-16 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 23
Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 24
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts 25 H Hong Kong PB722PA AB5 1-18 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 25
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts Ci 25 H Hong Kong DV619P AB5 Maintenance and Service Guide 1-19 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 26
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts D CN 51 H United States DV149US ABA Cnx5000 U P 160 X5 40 W Cb - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 27
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts ABM United States PA495A ABA Maintenance and Service Guide 1-21 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 28
Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 29
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts W Cb 25 H Korea DV842P AB1 Maintenance and Service Guide 1-23 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 30
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts UUZ DU306A AB8 DU306A ABU 1-24 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 31
Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 32
HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts /Polish/ English DU400A B1A 1-26 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 33
Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 34
Compaq Presario V1000 notebook PC Models All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1-year warranty on parts DY209P UUF People's Republic of DY209P AB2 China 1-28 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 35
Compaq Presario V1000 notebook PC Models (Continued) All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1-year warranty on parts X4 40 W Cb 25 H Taiwan DY217P AB0 Maintenance and Service Guide 1-29 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 36
Compaq Presario V1000 notebook PC Models (Continued) All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1-year warranty on parts 30 C Cb 25 H Asia Pacific DY227P UUF 1-30 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 37
Compaq Presario V1000 notebook PC Models (Continued) All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1-year warranty on parts 40 Y Ci 25 H Hong Kong DZ853PA AB5 Maintenance and Service Guide 1-31 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 38
Compaq Presario V1000 notebook PC Models (Continued) All Compaq Presario V1000 notebook PC models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- year warranty on parts X5 60 W Cb 51 H Korea DZ544AA AB1 1-32 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 39
XP Professional, Windows XP Home, or Windows 2000, varying by notebook model ■ Full-size Windows keyboard with integrated numeric keypad ■ TouchPad pointing device ■ Integrated Secure Digital (SD) Memory Card slot ■ MultiBay device support ■ Integrated 10/100 BASE-T Ethernet local area network (LAN - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 40
-watt AC adapter with power cord ■ 8-cell 4.4 Ah Li-Ion battery pack -or6-cell 4.4 Ah Li-Ion battery pack ■ Stereo speakers ■ Support for the following devices in the MultiBay: ❏ 24X CD-ROM Drive ❏ 24X DVD/CD-RW Combo Drive ❏ 8X/24X DVD-ROM Drive ❏ 24X DVD+RW/R and CD-RW Combo Drive ❏ 8-cell 3.6 Ah - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 41
to clear the password. These steps also clear CMOS. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the real time clock (RTC) battery (Section 5.18). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 42
Product Description 1.5 External Components The external components on the front and right side of the notebook are shown below and described in Table 1-4. Front and Right-Side Components 1-36 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 43
release latch Opens the notebook. Battery bay Holds the primary battery. PC Card eject buttons Release PC Card devices from the PC Card slots. PC Card slots (2) Support optional Type I, Type II, or Type III 32-bit (CardBus) or 16-bit PC Cards. Secure Digital (SD) Memory Card slot Accepts SD - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 44
Item 1 2 Component Vent AC power connector 3 Serial connector Function Allows airflow to cool internal components. Connects an AC adapter, an optional Automobile Power Adapter/Charger, or an optional Aircraft Power Adapter. Connects an optional serial device. 1-38 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 45
to the notebook, using a standard USB cable. Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. Connects an optional monaural microphone. Holds the primary hard drive. Holds a MultiBay device. Maintenance and Service Guide 1-39 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 46
Product Description The notebook wireless antennae are shown below and described in Table 1-6. Wireless Antennae Locations 1-40 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 47
Frequency Radiation. The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the cm (8 inches) during normal operation, including when the notebook display is closed. Maintenance and Service Guide 1-41 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 48
Product Description The notebook keyboard components are shown below and described in Table 1-7. Keyboard Components 1-42 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 49
through f12 perform additional tasks as hotkeys. Enables numeric lock and the internal keypad. Operates as a standard external numeric keypad. Move the cursor around the screen. Displays a shortcut menu for items beneath the pointer. Maintenance and Service Guide 1-43 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 50
Product Description The notebook top components are shown below and described in Table 1-8. Top Components Item 1 2 3 Component Num lock light Caps lock light Scroll lock on or the embedded numeric keypad is enabled. On: Caps lock is on. On: Scroll lock is on. 1-44 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 51
and release to exit Hibernation. If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold for 5 seconds to turn off the notebook. 6 QuickLock button Disables the keyboard and pointing device and clears the display. 7 Wireless on/off button Enables - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 52
items on the screen. Left and right TouchPad Function like the left and right buttons on buttons an external mouse. MultiBay light On: A device in the MultiBay is being accessed. Hard drive light On: Hard drive in the hard drive bay is being accessed. 1-46 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 53
. The Power/Standby light also blinks when a battery pack that is the only available power source reaches a critical low-battery condition. The light goes off when the system enters Hibernation or shuts down. On: An optional integrated wireless device has been enabled. Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 54
internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow. Holds an optional Bluetooth device. ✎ Bluetooth is not supported in all countries. 1-48 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 55
Port Replicator. Connects the notebook to an optional Port Replicator or advanced Port Replicator. Secures the hard drive cover. Holds the internal hard drive. Secures the hard drive. Releases the MultiBay device. Holds the MultiBay device. Secure the keyboard. Maintenance and Service Guide 1-49 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 56
. If you install a device and then receive a warning message, remove the device to restore notebook functionality. Then contact Customer Care. Holds the primary battery pack. Releases a battery pack from the battery bay. Accepts SD Cards and MultiMedia Cards. 1-50 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 57
Catalog," to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory module ■ Mini PCI communications device ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio ■ Intel Pentium - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 58
system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home. ✎ It is not necessary to configure a device connected to a USB connector on the notebook or to an optional Port Replicator. Maintenance and Service Guide 2-1 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 59
Troubleshooting Using Computer Setup Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus. 1. Turn on or restart the notebook. Press f10 while the F10 = ROM-Based Setup message is displayed in the lower left corner of the screen. ❏ To change the language - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 60
information about the notebook, a Port Replicator, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, the notebook. Save changes entered during the current session, then exit and restart the notebook. Maintenance and Service Guide 2-3 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 61
Card passwords. ✎ This feature is supported by only certain Smart Card Readers. Enable/disable devices in the system. Enable NIC for inclusion in MultiBoot. Enter identification numbers for the notebook, a Port Replicator, and all battery packs in the system. 2-4 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 62
Selecting from the Tools Menu Troubleshooting Select HDD Self-Test options Battery Status Table 2-3 Tools Menu To Do This Run a quick comprehensive self test on hard drives in the system that support the test features. View identification and charge information about the primary or MultiBay - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 63
EPP, or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the Intel SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode). 2-6 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 64
Troubleshooting Table 2-4 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Specify how the notebook recognizes multiple identical Port Replicators PAL-M in Brazil. Other South and Central American regions can use NTSC, PAL, or PAL-M. Maintenance and Service Guide 2-7 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 65
components is displayed on the screen before the diagnostics window opens. You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP and Compaq notebook components. If other components are - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 66
Troubleshooting passed or failed. You might be prompted to insert or remove devices. ❏ Unattended Mode-Does not display prompts. If run time of each test. ❏ Error tab-Lists all errors found in the notebook, along with the corresponding error codes. 8. Select a tab to save the report Service Guide 2-9 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 67
Loading, CD-ROM or DVD-ROM Drive Flowchart 2.15-No Audio, Part 1 Flowchart 2.16-No Audio, Part 2 Flowchart 2.17-Nonfunctioning Device Flowchart 2.18-Nonfunctioning Keyboard Flowchart 2.19-Nonfunctioning Pointing Device Flowchart 2.20-No Network/Modem Connection 2-10 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 68
there video? (no boot) Y N Is the OS loading? Y N Is there sound? Y Check LED board, speaker connections. Go to Flowchart 2.6-No Video, Part 1. Go to Flowchart 2.9-No Operating System (OS) Loading. Go to Flowchart 2.15-No Audio, Part 1. N All drives working? Y N Keyboard/ pointing device working - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 69
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Go to Flowchart 2.3-No Power, Part 2. Y N Power up on AC power? Y *Reset power. N Power up on - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 70
in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging it, moving it to another notebook, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to Flowchart 2.4-No Power, Part 3. Done Maintenance and Service Guide 2-13 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 71
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from Flowchart 2.3-No Power, Part 2. Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in notebook and at power source. Y Done Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Try different - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 72
Flowchart 2.5-No Power, Part 4 Continued from Flowchart 2.4-No Power, Part 3. Troubleshooting Open notebook. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close notebook and retest. N Power on? Y Done Replace the following items (if applicable) in - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 73
Test after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board N N Video OK? Y Try another display. Internal and external video OK? Y Replace system board. Done Done 2-16 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 74
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from Flowchart 2.6-No Video, Part 1. Remove notebook from Port Replicator, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Go to "A" in Flowchart 2.6-No Video, Part and Service Guide 2-17 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 75
Replicator. Y Port Replicator operating? N Done Replace the following Port Replicator components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Port Replicator motor mechanism 2-18 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 76
drive, go to Flowchart 2.14-No OS Loading, CD-ROM or DVD-ROM Drive. No OS loading from network, go to Flowchart 2.20-No Network/Modem Connection. *NOTE: Before beginning to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 77
Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Flowchart 2.11-No OS Loading, Hard Drive, Part 2. Reseat external hard drive. Y OS loading? N N Boot from CD? Y Check the Setup utility for correct booting order. N - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 78
, then format hard drive to bootable C:\ prompt. Hard drive formatted? Y Format hard drive and bring to a bootable Y C:\ prompt. Notebook booted? N Go to Flowchart 2.12-No OS Loading, Hard Drive, Part 3. Load OS using System Restore CD (if applicable). Maintenance and Service Guide 2-21 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 79
sectors be fixed? Y Clean virus. Y OS loading from hard drive? N Y Diagnostics on diskette? N Replace hard drive. Run diagnostics and follow recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 80
cold boot notebook. Clear CMOS. Refer to Section 1.3 "Clearing a Password" for instructions. N Bootable diskette in drive? Y Install bootable diskette and reboot notebook. Check diskette for system files. Try different diskette. Y Nonsystem disk error? N 1. Replace diskette drive. 2. Replace - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 81
from CD or DVD? N Done Y Reseat drive. Boots from CD or DVD? N N Booting from another device? Y Done Go to Flowchart 2.17-Nonfunctioning Device. Y Booting order correct? N Clear CMOS. Refer to Section 1.3 "Clearing a Password" for instructions. Correct boot order using the Setup utility - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 82
Troubleshooting Flowchart 2.15-No Audio, Part 1 Y No audio. Turn up audio internally or externally. Audio? Done N Y Notebook in Port Replicator (if applicable)? N Undock. N Internal audio? Y Go to Flowchart 2.16-No Audio, Part 2. Go to Flowchart 2.16-No Audio, Part 2. Replace the - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 83
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from Flowchart 2.15-No Audio, Part 1. N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio board - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 84
bent or broken pins or other damage. Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Replace hard drive. Replace NIC. If integrated NIC, replace system board. Fix or replace broken item. Go to Flowchart 2.9-No - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 85
operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 86
Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-29 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 87
to nondigital line. N Y NIC/modem configured in OS? Y Reload drivers and OK? reconfigure. N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 88
parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 89
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3-2 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 90
2a 2b 2c 2d 2e 2f 2g 2h Table 3-1 Spare Parts: Notebook Major Components Description Display assemblies for use with HP Compaq Business Notebook nx5000 14.1-inch, TFT, XGA 15.0-inch, TFT, XGA 15.0-inch, TFT, SXGA+WVA for use with Compaq Presario V1000 notebook PC 14.1-inch, TFT, XGA 15.0-inch, TFT - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 91
Illustrated Parts Catalog Notebook Major Components 3-4 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 92
344390-001 Hard drives 60-GB (5400-rpm) 60-GB (4200-rpm) 40-GB (5400-rpm) 40-GB (4200-rpm) 30-GB (4200-rpm) 344406-001 360291-001 344405-001 359108-001 344404-001 Top Cover (includes TouchPad) for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC 353387 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 93
Illustrated Parts Catalog Notebook Major Components 3-6 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 94
HP Compaq Business Notebook nx5000 353389-001 for use with Compaq Presario V1000 notebook PC 359920-001 Bluetooth wireless communications board With cable Without cable 348277-001 348276-001 Bottom board 353392-001 Fan assembly 345065-001 Heat sink 344410-001 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 95
Illustrated Parts Catalog Notebook Major Components 3-8 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 96
Memory modules, 266-MHz 1024-MB DDR 512-MB DDR 256-MB DDR 128-MB DDR 336579-001 336578-001 336577-001 336576-001 Battery packs 6-cell, Li-Ion, 4.4-Ah, 48-Wh 8-cell, Li-Ion, 4.4-Ah, 63-Wh 346886-001 338669-001 Not shown LED board (with cable) 353391-001 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 97
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components 3-10 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 98
for side of display (2) Rubber bumpers for top of display (3) Left and right display hinge screw caps (2) Speaker assembly Memory shield Left and right display hinge covers (2) PC Card slot space savers (2) Battery bezel Bluetooth compartment cover Notebook feet Maintenance and Service Guide 3-11 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 99
drives 24X CD-ROM Drive 8X/24X DVD-ROM Drive 4X DVD+RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive Diskette drive MultiBay battery pack Spare Part Number 360291-001 359108-001 344404-001 228746-001 251292-001 344256-001 346789-001 241955-001 267747-001 3-12 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 100
3.5 Miscellaneous Table 3-4 Miscellaneous (not illustrated) Spare Part Information Description 3-wire power cords Australia Brazil Denmark Europe/ Middle East/ Africa Israel 246959-011 246959-201 246959-081 246959-021 246959-BB1 65-watt AC adapter Carrying cases Leather, top load, Samsung - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 101
Table 3-4 Miscellaneous (not illustrated) Spare Part Information (Continued) Description Spare Part Number Security card 345856-001 Screw Kit (includes ■ Torx T5M3.0×4.0 screw ■ Hex M2.5×9.0 screw ■ Hex M2.0×10.0 alignment pin USB mouse, carbon 164999-001 3-14 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 102
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 103
during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 104
Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 105
enough power to alter parts in their containers until the parts arrive at static-free workstations. ■ Place items on a grounded surface before removing them from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 106
components, parts, and assemblies by the case or PCM laminate. Handle these items only near static-free notebooks. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 107
for use in preventing electrostatic damage includes ■ Antistatic tape. ■ Antistatic smocks, aprons, and sleeve protectors. ■ Conductive bins and other assembly or soldering aids. ■ Nonconductive foam. ■ Static-dissipative tables or floor mats with hard ties to the ground. ■ Field service kits - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 108
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V Maintenance and Service Guide 4-7 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 109
, removed, or replaced when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for detailed information on removable screw, standoff, and pin sizes, locations, and usage. Maintenance and Service Guide 5-1 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 110
Removal and Replacement Procedures 5.1 Serial Number When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location 5-2 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 111
Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description # of Screws Removed 5.3 Preparing the Notebook for Disassembly Battery pack Hard drive - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 112
Processor 5.16 Display Assembly 5.17 Top Cover 5.18 RTC Battery 5.19 Speakers 5.20 LED Board 5.21 Bottom Board 5.22 System Board 2 4 1 locking screw 4 17 0 1 1 2 10 screws, 2 standoffs 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 113
down, with the front panel toward you. b. Slide and hold the battery release latch 1 toward the back of the notebook. c. Use the notch in the battery pack to slide the battery pack 2 away from the notebook. d. Remove the battery pack. Removing the Battery Pack Maintenance and Service Guide 5-5 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 114
battery bezel by sliding it down and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 353393-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel. 5-6 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 115
Remove the PM2.5×4.0 retaining screw 1 that secures the hard drive door to the notebook. c. Remove the PM3.0×3.0 hard drive security screw 2 that secures the hard drive to the notebook. d. Lift the hard drive cover 3 and swing it back. Removing the Hard Drive Screws Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 116
Removal and Replacement Procedures e. Use the Mylar tab 1 to pull the hard drive 2 out of the bay. f. Remove the hard drive. Removing the Hard Drive 5-8 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 117
Removal and Replacement Procedures Ä CAUTION: The hard drive should be disassembled only if it is damaged and must be repaired. Unnecessary disassembly of the hard drive can result in damage to the hard drive and loss of information. g. Remove the two PM3.0×3.5 screws 1 and the two T5M3.0×4.0 screws - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 118
Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 353393-001. » Attach the notebook feet to the base enclosure as illustrated below. Replacing the Notebook Feet 5-10 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 119
cards 802.11a/b/g LAN card 802.11b/g LAN card Wireless LAN cards 802.11b (MOW) 802.11b (ROW) 325525-001 325526-001 345641-001 345640-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the rear toward you. Maintenance and Service Guide 5-11 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 120
cover to the notebook. 4. Lift the left side of the cover 2 up and swing it to the right. 5. Remove the cover. ✎ The Mini PCI compartment cover is included in the Miscellaneous Plastics Kit, spare part number 353393-001. Removing the Mini PCI Compartment Cover 5-12 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 121
Removal and Replacement use in your notebook by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality. Then contact Customer Care. Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 122
Removal and Replacement Procedures 5.6 MultiBay Device Spare Part Number Information MultiBay devices 24X CD-ROM Drive 8X/24X DVD-ROM Drive 24X DVD+RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive Diskette drive 8-cell, prismatic, 3.6-Ah, 52-Wh battery pack 228746-001 251292-001 344256-001 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 123
and Replacement Procedures 3. Slide and hold the MultiBay release latch to the right 1. 4. Pull on the notch 2 in the MultiBay device bezel and remove the device 3 from the notebook. Removing a MultiBay Device Reverse the above procedure to install a MultiBay device. Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 124
Removal and Replacement Procedures 5.7 Bluetooth Wireless Communications Board Spare Part Number Information Bluetooth wireless communications board With cable Without cable 348277-001 348276-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 125
board to the Bluetooth cover. 7. Remove the board 2 from the cover. ✎ The Bluetooth cover is included in the Miscellaneous Plastics Kit, spare part number 353393-001. Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board. Maintenance and Service Guide 5-17 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 126
Removal and Replacement Procedures 5.8 Keyboard Spare Part Number Information Keyboards (include pointing stick) Brazil Czech -031 344390-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front toward you. 5-18 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 127
Removal and Replacement Procedures 3. Remove the two T8M2.5×9.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws 4. Turn the notebook right-side up, with the front toward you. 5. Open the notebook. Maintenance and Service Guide 5-19 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 128
Removal and Replacement Procedures 6. Slide the 4 tabs on the top edge of the keyboard toward you. Releasing the Keyboard Latches 5-20 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 129
Removal and Replacement Procedures 7. Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide 5-21 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 130
Removal and Replacement Procedures 8. Release the ZIF connector 1 to which the keyboard cable is attached and disconnect the cable 2. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard. 5-22 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 131
Removal and Replacement Procedures 5.9 Switch Cover Spare Part Number Information LED switch cover for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC 353389-001 359920-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard ( - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 132
7. Open the notebook. 8. Using a flat-bladed tool, lift up the left 1 and right 2 ends of the switch cover to disengage it from the notebook. 9. Remove the switch cover 3. Removing the Switch Cover Reverse the above procedure to install the switch cover. 5-24 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 133
Removal and Replacement Procedures 5.10 Modem Board Modem board Spare Part Number Information 325521-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.8). 3. Remove the switch cover (Section 5.9). 4. Remove the two PM2.0×3.0 screws 1 that secure the - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 134
Removal and Replacement Procedures 6. Turn the modem board 1 over and disconnect the modem cable 2 from the modem board. 7. Remove the modem board. Removing the Modem Board Reverse the above procedure to install the modem board. 5-26 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 135
5.11 Memory Module Spare Part Number Information Memory modules, 266-MHz 1024-MB DDR 512-MB DDR 256-MB DDR 128-MB DDR 336579-001 336578-001 336577-001 336576-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). Maintenance and Service Guide 5-27 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 136
shield and lift the left side of the memory shield 1 until it rests at a 45-degree angle. 4. Slide the shield to the left 2 to remove it. ✎ The memory shield is included in the Miscellaneous Plastics Kit, spare part number 353393-001. Removing the Memory Shield 5-28 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 137
and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory module to the socket. The module rises up. 6. Pull the module 2 away from the socket at a 45-degree angle. Removing a Memory Module Reverse the above procedure to install a memory module. Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 138
and Replacement Procedures 5.12 Keyboard Plate ✎ The keyboard plate is included in the Miscellaneous Plastics Kit, spare part number 353393-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the switch cover (Section 5.9). 4. Remove the memory - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 139
Removal and Replacement Procedures 5.13 Fan Assembly Fan assembly Spare Part Number Information 345065-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the switch cover (Section 5.9). 4. Remove the memory shield (Section 5.11). 5. Remove - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 140
Removal and Replacement Procedures 7. Turn the notebook right-side up and open it. 8. Disconnect the fan cable 1 from the system board. 9. Remove the PM2.5×7.0 screw 2 that secures the fan assembly to the notebook. Removing the Fan Assembly Screws 5-32 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 141
and Replacement Procedures 10. Lift the left side of the fan assembly 1 until it rests at an angle. 11. Slide the fan assembly up and to the left 2 to remove it from the notebook. Removing the Fan Assembly Reverse the above procedure to install the fan assembly. Maintenance and Service Guide 5-33 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 142
sink Spare Part Number Information 344410-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Memory shield (Section 5.12) ❏ Keyboard plate (Section 5.11) ❏ Fan assembly (Section 5.13) 2. Remove the - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 143
the heat sink and the processor disengages. 4. Slide the cooling fins 2 forward until they clear the top cover. 5. Lift the heat sink straight up to remove it. Removing the Heat Sink Maintenance and Service Guide 5-35 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 144
from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Then apply new thermal grease to both surfaces. Removing the Thermal Grease from the Heat Sink and Processor Reverse the above procedure to install the heat sink. 5-36 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 145
Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Memory shield (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Fan assembly (Section 5.13) ❏ Heat sink (Section 5.14) Maintenance and Service Guide 5-37 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 146
socket. 3. Lift the processor 2 straight up to remove it. ✎ Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor. 5-38 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 147
Removal and Replacement Procedures 5.16 Display Assembly Spare Part Number Information Display assemblies for use with HP Compaq Business Notebook nx5000 14.1-inch, TFT, XGA 15.0-inch, TFT, XGA 15.0-inch, TFT, SXGA+WVA for use with Compaq Presario V1000 notebook PC 14.1-inch, TFT, XGA 15.0-inch, - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 148
the system board. 5. Remove the left and right wireless antenna cables from the groove 2 in the top cover. 6. Carefully work the wireless antenna cables 3 up through the hole in the system board from the Mini PCI compartment. Disconnecting the Display Cables 5-40 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 149
7. Close the notebook. 8. Turn the notebook upside down, with the rear panel toward you. 9. Remove the following screws: ❏ Two T8M2.5×9.0 screws 1 from the rear panel. ❏ Two T8M2.5×9.0 screws 2 from the bottom of the notebook. Removing the Display Screws Maintenance and Service Guide 5-41 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 150
display assembly. ✎ The display hinges, hinge covers, hinge screw caps, and display bumpers are included in the Miscellaneous Plastics Kit, spare part number 353393-001. Removing the Display Assembly Reverse the above procedure to install the display assembly. 5-42 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 151
Removal and Replacement Procedures 5.17 Top Cover Spare Part Number Information Top Cover (includes TouchPad) for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC 353387-001 359919-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 152
1 along the front edge, sides, rear corners and center of the bottom of the notebook. ❏ Three T8M2.5x3.0 screws 2 from the MultiBay. ❏ Two T8M2.5×3.0 screws 3 from the hard drive bay. ❏ Two T8M2.5×5.0 screws 4 from the rear panel. Removing the Top Cover Screws 5-44 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 153
the notebook right-side up, with the front toward you. 5. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the TouchPad cable 2. 6. Disconnect the RTC battery cable 3 from the system board. Removing the TouchPad and RTC Battery Cables Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 154
right side 1 of the top cover until it rests at a 45-degree angle. 8. Slide the top cover to the left to disengage the audio connectors 2 from the top cover. 9. Remove the top cover 3. Removing the Top Cover Reverse the above procedure to install the top cover. 5-46 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 155
Removal and Replacement Procedures 5.18 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 353393-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Memory - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 156
Removal and Replacement Procedures 3. Lift the RTC battery out of the top cover clip. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 5-48 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 157
the base enclosure, spare part number 353388-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Fan assembly (Section 5.13) ❏ Heat sink - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 158
Removal and Replacement Procedures 3. Release the ZIF connector 1 on the system board to which the LED board cable is attached and disconnect the cable 2. the speaker cable 4 from the connector on the system board. Releasing the LED board and Speaker Cables 5-50 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 159
Removal and Replacement Procedures 6. Remove the PM1.5x4.0 screw 1 that secures the speaker assembly to the base enclosure. 7. Lift the speaker assembly 2 from the base enclosure. Removing the Speaker Assembly Maintenance and Service Guide 5-51 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 160
Spare Part Number Information LED board (includes cable) 353391-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Display assembly - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 161
to the base enclosure. 5. Lift the board straight up to remove it 4. 6. Release the ZIF connector 5 on the LED board to which the LED board cable is attached and disconnect the cable 6. Removing the LED Board Reverse the above procedure to install the LED board. Maintenance and Service Guide 5-53 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 162
Spare Part Number Information 353392-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Modem board (Section 5.10) ❏ Memory shield (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Display assembly - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 163
screws 1 that secure the bottom board to the notebook. 4. Lift the front and rear edges of the bottom board to disconnect it from the system board 2. 5. Remove the bottom board. Removing the Bottom Board Reverse the above procedure to install the bottom board. Maintenance and Service Guide 5-55 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 164
replacement system board: ■ Mini PCI communications board (Section 5.5) ■ Bluetooth wireless communications board cable (Section 5.7) ■ Memory modules (Section 5.11) ■ Processor (Section 5.15) ■ Speaker assembly cable (Section 5.19) 1. Prepare the notebook for disassembly (Section 5.3) and remove - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 165
the notebook. 3. Remove the PM2.5x11.5 screw 2 that secures the hard drive connector to the system board. 4. Use a 5.0-mm socket to remove the two HM5.0×9.0 standoffs 3 that secure the system board to the notebook. Removing the System Board Screws and Standoffs Maintenance and Service Guide 5-57 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 166
the system board 1 until it rests at an angle. 6. Slide the system board toward you at an angle 2, and then lift it straight up to remove it. Removing the System Board Reverse the above procedure to install the system board. 5-58 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 167
display With 6-cell battery pack and MultiBay weight saver With 6-cell battery pack and MultiBay DVD-ROM drive With 8-cell battery pack and MultiBay DVD-ROM drive 2.61 kg 2.82 kg 2.91 kg 1.44 in 12.83 in 10.83 in 5.44 lb 6.00 lb 6.19 lb 5.75 lb 6.21 lb 6.41 lb Maintenance and Service Guide 6-1 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 168
Notebook (Continued) Stand-alone power requirements Nominal operating 14.4 V dc (8-cell battery) voltage 10.8 V dc (6-cell battery) Peak operating power specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 169
Display Dimensions Height Width Diagonal Number of colors Contrast ratio Refresh rate Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 28.6 cm 21.4 cm 35.7 cm 16M 250:1 typical 60 Hz 150 nits typical (min) 11.2 in 8.4 in 14 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 170
Display Dimensions Height Width Diagonal Number of colors Contrast ratio Refresh rate Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 30.4 cm 22.8 cm 35.7 cm 16M 250:1 typical 60 Hz 150 nits typical (min) 11.8 in 9.0 in 15 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 171
Display Dimensions Height Width Diagonal Number of colors Contrast ratio Refresh rate Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 30.4 cm 22.8 cm 35.7 cm 16M 250:1 typical 60 Hz 150 nits typical (min) 11.8 in 9.0 in 15 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 172
Specifications Table 6-5 Hard Drives 60-GB 60-GB 40-GB 40-GB 30-GB User 60 GB 5°C to 55°C (41°F to 131°F) 11 GB = 1,073,741,824 bytes. 2Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult Customer Care for details. 6-6 Maintenance and - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 173
Adapter Weight Adapter Power cord Power supply Operating voltage Operating current Operating frequency range Maximum transient 0.29 kg 0.13 kg 90 to 264 VAC RMS 1.6 A RMS 47 to 63 Hz AC 4/50 kV 0.65 lb 0.29 lb Table 6-7 Primary 6-Cell, Li-Ion Battery to 140°F Maintenance and Service Guide 6-7 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 174
0.94 lb 41°F to 113°F 32°F to 140°F Table 6-9 Optional MultiBay 8-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating 1.30 in 0.86 lb 41°F to 113°F 32°F to 140°F 6-8 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 175
Table 6-10 24X Max DVD+RW/R and CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Read: DVD-R DVD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 176
10 24X Max DVD+RW/R and CD-RW Combo Drive (Continued) Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) DVD rate) 5,400 KB/s (1,352 KB/s at 1X DVD rate) 2,700 KB/s (1,352 KB/s at 1X DVD rate) 16.6 MB/s < 15 seconds < 6 seconds 6-10 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 177
Specifications Table 6-11 24X Max DVD/CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Read: DVD-R DVD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 178
Specifications Table 6-11 24X Max DVD/CD-RW Combo Drive (Continued) Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 3,600 KB/s (150 KB/s at 1X CD rate) 1,500 KB/s (150 KB/s at 1X CD rate) 3,600 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 179
Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single/multisession) CD-Bridge 1.5 cm 0.59 in 12 cm 8 cm 1.2 mm 0.74 µm 4.72 in 3.15 in 0.047 in < 125 ms < 225 ms < 100 ms < 175 ms Line-out, 0.7 V rms 512 KB Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 180
-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 3,600 KB/s (150KB/s at 1X CD rate) 1,500 KB/s (150KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s < 10 seconds < 3 seconds 6-14 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 181
(Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single/multisession) CD-Bridge 1.5 cm 0.59 in 12 cm 8 cm 1.2 mm 1.6 µm 4.72 in 3.15 in 0.047 in < 110 ms < 220 ms Line-out, 0.7 V rms 128 KB/s 3,600 KB/s (150 KB/s at 1X CD rate) 16.6 MB/s < 8 seconds < 4 seconds Maintenance and Service Guide 6-15 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 182
Specifications Hardware DMA DMA1 DMA2 DMA3 DMA4 Table 6-14 System DMA System Function Available for parallel Floppy Disk Controller Fast Infrared port DMA controller cascading (not available) 6-16 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 183
Controller Audio and Modem USB Host Controller, Cardbus Controller, and FlashMedia Controller USB Host Controller LAN Controller Mini PCI Wireless Adapter USB 2.0 Host Controller and 1394 Host Controller Either the infrared or the serial port may assert IRQ3 or IRQ4. Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 184
Microsoft ACPI-Compliant Controller Keyboard Controller Microsoft ACPI-Compliant Controller Motherboard resources System CMOS/real time clock System CMOS/real time clock Motherboard resources DMA Controller Motherboard resources Programmable Interrupt Controller 6-18 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 185
Secondary IDE Channel Parallel port (LPT1) Graphics Controller Graphics Controller Fast Infrared Port Floppy Disk Controller Primary IDE Channel Floppy Disk Controller Serial port (COM1) Motherboard resources Maintenance and Service Guide 6-19 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 186
Digital Audio USB Universal Host Controller USB Universal Host Controller USB Universal Host Controller USB Universal Host Controller Ultra ATA Storage Controller Graphics Controller Cardbus Controller Cardbus Controller Cardbus Controller Cardbus Controller 6-20 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 187
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 188
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - A-2 Pin Signal 3 Data + 4 Ground Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 189
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-3 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 190
Connector Pin Assignments Table A-6 Headphone Jack Pin Signal 1 Ground 3 Right audio signal Pin Signal 2 Left audio signal Table A-7 Microphone Pin Signal 1 Audio in Pin Signal 2 Ground A-4 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 191
16 Initialize paper 17 Select in 18 Ground 19 Ground 20 Ground 21 +5VS 22 PTF 23 EXTFDD_VCC (+5V) 24 Ground 25 Ground Maintenance and Service Guide A-5 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 192
6 Data set ready 7 Ready to send 8 Clear to send 9 Ring indicator Table A-10 1394 Pin Signal 1 Connector housing 2 Ground 3 TPB+ 4 TPA+ A-6 Pin Signal 5 TPA- 6 TPB- 7 Power Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 193
country where the equipment is purchased. Power cords for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord requirements, contact an HP authorized reseller or service provider. General Requirements The requirements listed - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 194
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 353394-001. Maintenance and Service Guide C-1 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 195
Listing Table C-1 Torx T5M3.0×4.0 Screw mm Color Qty. Length Thread Silver 2 4.0 mm 3.0 mm Where used: Two screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Head Width 5.0 mm Torx T5M3.0x4.0 Hard Drive Frame Locations C-2 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 196
Table C-2 Phillips PM3.0×3.5 Screw mm Color Qty. Length Thread Silver 2 3.5 mm 3.0 mm Where used: Two screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Head Width 5.0 mm Phillips PM3.0x3.5 Hard Drive Frame Screw Locations Maintenance and Service Guide C-3 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 197
Alignment Pin Head mm Color Qty. Length Thread Width Silver 2 10.0 mm 2.0 mm 4.0 mm Where used: Two alignment pins that secure the hard drive frame and connector to the hard drive (documented in Section 5.3) Hex M2.0×10.0 Hard Drive Alignment Pin Locations C-4 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 198
Screw Listing Table C-4 Phillips PM2.5×3.0 Screw mm Color Qty. Length Black 1 3.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) Thread 2.5 mm Head Width 4.0 mm Phillips PM2.5×3.0 Screw Location Maintenance and Service Guide C-5 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 199
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw mm Color Qty. Length Thread Black 7 5.0 mm 2.5 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.13) Head Width 4.0 mm Torx T8M2.5×5.0 Fan Assembly Screw Location C-6 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 200
Table C-5 Torx T8M2.5×5.0 Screw (Continued) mm Color Qty. Length Black 7 5.0 mm Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.14) Thread 2.5 mm Head Width 4.0 mm Torx T8M2.5×5.0 Heat Sink Screw Locations Maintenance and Service Guide C-7 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 201
Table C-5 Torx T8M2.5×5.0 Screw (Continued) mm Color Qty. Length Black 7 5.0 mm Where used: Two screws that secure the top cover to the notebook (documented in Section 5.17) Thread 2.5 mm Head Width 4.0 mm Torx T8M2.5×5.0 Top Cover Screw Locations C-8 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 202
Listing Table C-6 Phillips PM2.0x4.0 Screws mm Color Qty. Length Thread Black 9 4.0 mm 2.0 mm Where used: Two screws that secure the bottom board to the notebook (documented in Section 5.21) Head Width 4.0 mm Phillips PM2.0×4.0 Bottom Board Screw Locations Maintenance and Service Guide C-9 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 203
C-6 Phillips PM2.0x4.0 Screws (Continued) mm Color Qty. Length Thread Black 9 4.0 mm 2.0 mm Where used: Six screws that secure the system board to the notebook (documented in Section 5.22) Head Width 4.0 mm Phillips PM2.0x4.0 System Board Screw Locations C-10 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 204
Phillips PM2.0x4.0 Screws (Continued) mm Color Qty. Length Thread Black 9 4.0 mm 2.0 mm Where used: One screw that secures the hard drive cover to the notebook (documented in Section 5.3) Head Width 4.0 mm Phillips PM2.0x4.0 Hard Drive Cover Screw Location Maintenance and Service Guide C-11 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 205
Listing Table C-7 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Black 2 3.0 mm 2.0 mm Where used: Two screws that secure the modem board to the notebook (documented in Section 5.10) Head Width 4.0 mm Phillips PM2.0×3.0 Modem Board Screw Locations C-12 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 206
C-8 Phillips PM1.5×3.0 Screw mm Color Qty. Length Thread Black 2 3.0 mm 1.5 mm Where used: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section 5.7) Head Width 3.5 mm Phillips PM1.5×3.0 Bluetooth Cover Screw Locations Maintenance and Service Guide C-13 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 207
Listing P Table C-9 Torx T8M2.5×9.0 Screw mm Color Qty. Length Silver 2 9.0 mm Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.8) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×9.0 Keyboard Access Screw Locations C-14 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 208
Screw Listing Table C-10 Torx T8M2.5×9.0 Screw mm Color Qty. Length Thread Black 16 9.0 mm 2.5 mm Where used: Two screws that secure the switch cover to the notebook (documented in Section 5.9) Head Width 5.0 mm Torx T8M2.5×9.0 Switch Cover Screw Locations Maintenance and Service Guide C-15 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 209
10 Torx T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Thread Black 16 9.0 mm 2.5 mm Where used: Four screws that secure the display assembly to the notebook (documented in Section 5.16) Head Width 5.0 mm Torx T8M2.5×9.0 Display Assembly Screw Locations C-16 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 210
Table C-10 Torx T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Black 16 9.0 mm Where used: Ten screws that secure the top cover to the notebook (documented in Section 5.17) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×9.0 Top Cover Screw Locations Maintenance and Service Guide C-17 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 211
Listing Table C-11 Phillips PM2.5×6.0 Screw mm Color Qty. Length Thread Black 1 6.0 mm 2.5 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.13) Head Width 5.0 mm Torx T8M2.5×6.0 Fan Assembly Screw Location C-18 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 212
Head mm Color Qty. Length Thread Width Bronze 5 3.0 mm 2.5 mm 4.0 mm Where used: Five screws that secure the top cover to the notebook (3 in the MultiBay, 2 in the hard drive bay; documented in Section 5.17) Phillips M2.5×3.0 Top Cover Screw Locations Maintenance and Service Guide C-19 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 213
Table C-13 Phillips PM1.5x4.0 Screw mm Color Qty. Length Thread Black 2 4.0 mm 1.5 mm Where used: One screw that secures speaker assembly to the base enclosure (documented in Section 5.19) Head Width Phillips PM1.5x4.0 Speaker Assembly Screw Location C-20 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 214
Table C-13 Phillips PM1.5x4.0 Screw (Continued) mm Color Qty. Length Thread Black 2 4.0 mm 1.5 mm Where used: One screw that secures the LED board to the base enclosure (documented in Section 5.20) Head Width Phillips PM1.5x4.0 LED Board Screw Location Maintenance and Service Guide C-21 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 215
PM2.5x11.0 Screw Head mm Color Qty. Length Thread Width Black 1 11.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard drive connector to the system board (documented in Section 5.22) Phillips PM2.5×11.0 Hard Drive Connector Screw Location C-22 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 216
Screw Listing Table C-15 Hex M2.5×9.0 Standoffs mm Color Qty. Length Thread Silver 2 9.0 mm 2.5 mm Where used: Two standoffs that secure the system board to the notebook (documented in Section 5.22) Head Width Hex M2.5×9.0 System Board Standoff Locations Maintenance and Service Guide C-23 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 217
39 A AC adapter spare part number 3-13 specifications 6-7 audio troubleshooting 2-25 B battery bay, location 1-50 battery bezel illustrated 3-2, 3-10 removal 5-6 battery light, location 1-47 battery pack See also MultiBay battery pack, spare part number illustrated 3-9 removal 5-5 spare part numbers - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 218
control keys, location 1-43 D design overview 1-51 diagnostics configuration information 2-8 test information 2-8 Diagnostics for Windows 2-1, 2-8 disassembly sequence chart 5-3 diskette drive OS loading problems 2-23 spare part number 3-7, 3-12 display assembly illustrated 3-2 removal 5-39 spare - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 219
and methods 4-6 H hard drive disassembly 5-9 illustrated 3-4, 3-6 OS loading problems 2-20 removal 5-7 spare part numbers 3-5, 3-12, 5-7 specifications 6-6 hard drive bay, location 1-39, 1-49 hard drive cover, removal 5-7 hard drive light, location 1-46 Maintenance and Service Guide Index-3 - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 220
3-2 removal 5-18 spare part numbers 3-5, 5-18 troubleshooting 2-28 keyboard components 1-40, 1-42 keyboard plate illustrated 3-2, 3-10 removal 5-30 L LED board removal 5-52 spare part number 3-9, 5-52 left-side components 1-36 location 1-39 M mass storage devices, spare part numbers 3-12 memory - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 221
power connector, location 1-38 power cord, spare part numbers 3-13 power management features 1-35 power, troubleshooting 2-12 power/Standby light, location 1-47 Presentation Mode button, location 1-46 processor illustrated 3-4, 3-6 removal 5-37 spare part numbers 5-37 Maintenance and Service Guide - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 222
number 3-1, 5-2 service considerations 4-2 specifications AC adapter 6-7 battery pack 6-7, 6-8 CD-ROM drive 6-15 display 6-3, 6-4, 6-5 DMA 6-16 DVD+RW/R and CD-RW Combo Drive 6-9 DVD/CD-RW Combo Drive 6-11 DVD-ROM drive 6-13 hard drive 6-6 I/O addresses 6-18 interrupts 6-17 notebook 6-1 static - Compaq nx5000 | HP Compaq Business Notebook nx5000 Series, Presario V1000 Notebo - Page 223
, replacement 5-36 tools required 4-1 top components 1-44, 1-46 top cover illustrated 3-4, 3-6 removal 5-43 spare part number 5-43 TouchPad buttons, location 1-46 TouchPad, location 1-46 transporting precautions 4-4 troubleshooting audio 2-25 Computer Setup 2-2 Diagnostics for Windows 2-8 keyboard
Maintenance and Service
Guide
HP Compaq Business Notebook nx5000
Series
Compaq Presario V1000 Notebook PC
Document Part Number: 349052-002
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.