Compaq nx6310 HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started -
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- Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 1
Getting Started HP Compaq Notebook PC Document Part Number: 409814-001 March 2006 This guide explains how to set up your hardware and software, and begin using the computer in Microsoft® Windows®. Enhanced for Accessibility - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 2
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Getting Started HP Compaq Notebook PC First Edition: March 2006 Document - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 3
1-14 Step 1: Insert the battery pack 1-15 Step 2: Connect the computer to external power. . . 1-16 Step 3: Turn on the computer 1-18 Step 4: Set up the software 1-20 Step 5: Create recovery discs 1-21 2 Next steps Install additional hardware and software 2-1 Protect the computer 2-1 Protect - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 4
a computer network 2-5 Update your software 2-6 Locate the user guides 2-6 Turn off the computer correctly 2-7 3 Troubleshooting Troubleshooting resources 3-1 Quick troubleshooting 3-2 Is the computer unable to start up 3-2 Is the computer screen blank 3-3 Is software functioning abnormally - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 5
Contents Recovering your system B-6 Creating recovery discs B-6 Performing a recovery B-8 C Connect to the Internet from your home Choose an ISP C-1 Using the New Connection Wizard C-2 Choose the type of Internet access C-3 Index Getting Started v - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 6
by model. The illustrations in this chapter identify the standard external features included in most computer models. Computer hardware Component 1 HP Smart AC Adapter 3 Primary battery pack 2 Power cord 4 Modem cable ✎ Older AC adapters do not work with this computer. Getting Started 1-1 - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 7
. Component 1 Power light 2 Power button 3 Display switch 4 Info Center button 5 Wireless button 6 Wireless light 7 Presentation button 8 Caps lock light 1-2 9 Num lock light - Volume mute button q Volume mute light w Volume down button = Volume up button r Internal microphone t Fingerprint reader - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 8
First-time setup Component 1 Power light 2 Power button 3 Display switch 4 Wireless button 5 Wireless light 6 Caps lock light 7 Num lock light Getting Started 1-3 - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 9
First-time setup Keys ✎ Your computer may look slightly different from the illustration in this section. Component 1 esc key 2 fn key 3 Windows logo key 4 Windows applications key 5 Embedded numeric keypad keys 6 Function keys 1-4 Getting Started - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 10
Pointing devices TouchPad (select models only) First-time setup Component 1 TouchPad 2 Left TouchPad button 3 TouchPad scroll zone 4 Right TouchPad button Getting Started 1-5 - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 11
First-time setup Pointing stick (select models only) Component 1 Pointing stick 2 Left pointing stick button 3 Right pointing stick button 1-6 Getting Started - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 12
First-time setup Front components ✎ Refer to the illustration that most closely matches your computer. Component 1 Wireless light 2 Power light 3 Battery light 4 Drive light 5 Display release latch 6 Speakers (2) 7 Digital Media Slot 8 Digital Media Slot light Getting Started 1-7 - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 13
First-time setup Component 1 Wireless light 2 Power light 3 Battery light 4 Drive light 5 Display release latch 6 Speakers (2) 1-8 Getting Started - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 14
First-time setup Rear components ✎ Refer to the illustration that most closely matches your computer. Component 1 Security cable slot 2 Power connector 3 Parallel port 4 S-Video-out jack Component 1 Security cable slot 2 Power connector Getting Started 1-9 - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 15
components ✎ Refer to the illustration that most closely matches your computer. Component 1 USB ports (2) 2 1394 port 3 RJ-11 (modem) jack 4 Optical drive 5 Optical drive button 6 Serial port Component 1 1394 port 2 RJ-11 (modem) jack 1-10 3 Optical drive 4 Optical drive button Getting Started - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 16
section. Component 1 ExpressCard slot 6 (select models only) 2 ExpressCard slot eject button 7 3 RJ-45 (network) jack 8 4 External monitor port 9 5 Vent - USB ports (2) Audio-out (headphone) jack Audio-in (microphone) jack PC Card slot PC Card slot eject button Getting Started 1-11 - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 17
✎ Refer to the illustration that most closely matches your computer. Component 1 Hard drive bay 5 Primary battery pack release latches (2) 2 Expansion memory module 6 Battery bay and Mini Card compartment 3 Accessory battery connector 7 Vents (4) 4 Docking connector 1-12 Getting Started - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 18
First-time setup Component 1 Hard drive bay 4 Primary battery pack release latches (2) 2 Expansion memory module 5 Battery bay and Mini Card compartment 3 Accessory battery connector 6 Vents (4) Getting Started 1-13 - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 19
Ä CAUTION: To prevent file corruption and to ensure that the correct drivers are installed: ■� Do not set up the computer for the first time while the computer is docked in an optional docking device. ■� During the hardware and software setup procedures: ❏� Do not unplug the computer from external - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 20
First-time setup Step 1: Insert the battery pack To insert a primary battery pack: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery pack 1 into the battery bay until it is seated. The battery pack release latches 2 automatically lock the - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 21
To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of the power cord into an AC outlet 3. When the computer receives AC power, the battery pack begins to charge and the - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 22
is fully charged and the battery light is turned off. (A partially charged new battery pack can run the computer after software setup is complete, but battery charge displays will not be accurate until the new battery pack has been fully charged.) ✎ Power cords and AC outlets vary in appearance by - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 23
First-time setup Step 3: Turn on the computer To open the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. 1-18 Getting Started - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 24
First-time setup 3. Press the power button 1. The power light next to the power button 2 and the power light on the front of the computer 3 are turned on, and you are prompted to begin software setup. Getting Started 1-19 - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 25
First-time setup Step 4: Set up the software After the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following: ■� After you respond to the setup prompt, you must complete the entire setup process without - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 26
on the hard drive by deleting the recovery partition. However, doing this is not recommended. HP Recovery CD/DVD Creator allows you to create a set of recovery discs for the computer. The recovery discs are used to boot up your computer and recover the operating system and software applications to - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 27
Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. 3. Click Create factory software recovery CDs or DVDs to recover the system (highly recommended). 4. Click Next. The Recovery CD/DVD Creator Wizard opens. 5. Click Next. 6. Follow the on-screen instructions to create - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 28
instructions provided by the hardware manufacturer to install any drivers required by the device. Install new software by inserting the software disc into the optical drive, and then follow the on-screen instructions them to function abnormally. Antivirus software can detect most viruses, destroy - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 29
Norton Internet Security software, select Start > All Programs > Norton Internet Security > Help and Support. For more information about computer viruses, type viruses in the Search field in the Help and Support Center. Protect your system files The HP Backup and Recovery Manager provides several - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 30
caused by an uncertain power supply or an electrical storm: ■� Plug the computer power cord into an optional, high-quality surge protector. Surge protectors are available from most computer or electronics retailers. ■� During an electrical storm, either run the computer on battery power or shut down - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 31
by HP, or a compatible AC adapter or battery pack purchased as an accessory from HP should be used with the computer. For more safety and regulatory information, and for battery disposal information, refer to Regulatory, Safety and Environmental Notices located in the Help and Support Center - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 32
network (WWAN) device ■ Bluetooth® device ■ Internal modem If you plan to connect the computer to a home office LAN or WLAN, refer to the Help and Support Center for information on networking. For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide that came - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 33
as soon as the computer is connected to the Internet. To access update links for the operating system and other software provided on the computer: » Select Start > Help and Support. Locate the user guides User guides, regulatory and safety notices, and other resources that provide information about - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 34
CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ■� Press ctrl+alt+delete. Then, select Shut Down > Turn Off. ■� Press and hold the power button for at least 5 seconds. ■� Disconnect the computer from external power and remove the battery pack. Getting Started 2-7 - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 35
If you experience computer problems, follow the troubleshooting steps below: 1. Refer to "Quick troubleshooting," next in this chapter. 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support. ✎ Although many checkup - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 36
by plugging another electrical device into the outlet. ■� If the computer is running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure the power cord and AC adapter connections are secure. ■� If - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 37
computer is in Microsoft® Windows® but is not in use, or when the computer has reached a low-battery condition. To change these and other power settings, select Start > Control Panel > Performance and Maintenance > Power Options. ■ To transfer the image to the computer screen, press fn+f4. On most - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 38
Troubleshooting Is software functioning abnormally? If the software becomes unresponsive or responds abnormally: ■� Restart the computer: ❏�In Windows XP Home, select Start > Turn Off Computer > Restart. ❏�In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 39
shut down the computer by using ctrl+alt+delete, press and hold the power button for at least 5 seconds. 3. If you cannot shut down the computer by using the power button, unplug the computer from external power and remove the battery pack. ✎ If you cannot turn the computer back on after shutting it - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 40
Troubleshooting Is the computer unusually warm? It is normal for the computer the computer. Ä CAUTION: To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as such as a printer, or a soft surface, such as a pillow or a - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 41
Troubleshooting Is an external device not working? If an external device does not function as expected: ■� Turn on the device as instructed in the device user guide. Some devices, such as monitors and printers, may not be powered by the computer, and must be turned on before the computer is turned - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 42
Troubleshooting Is the home wireless network connection not working? If a home wireless network connection is not working as expected: ■� Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on. ■� Be sure that the computer wireless - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 43
and operating system features. ■� Updates for your operating system, device drivers, and the software provided on your computer. ■� Checkups for computer functionality. ■� Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■� Links to community forums - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 44
on the bottom of the computer. ❏�To display the service tag information on the computer screen, select Start > Help and Support > My Computer. ■� Date the computer was purchased. ■� Conditions under which the problem occurred. ■� Error messages that have been displayed. ■� The manufacturer and model - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 45
A Specifications The following sections provide information on the operating environment specifications and power specifications of the computer. Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 46
. The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a stand-alone DC power source, it should be powered only with an AC adapter or a DC power cord supplied by or approved for an HP computer. The computer is capable - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 47
system." ✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using the HP Backup and Recovery Manager. ✎ DVD±RW/R and double layer DVD±RW discs are not compatible with the HP Backup and Recovery Manager software. Safeguarding your data Software or devices added to - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 48
hard drive, to an optional external hard drive, or to discs. To back up specific files or folders: 1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery . 6. Click Next. 7. Follow the on-screen instructions to back up specific files or folders. B-2 Getting Started - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 49
system backup, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders. ✎ The entire image can be stored on another hard drive, on a network drive, or on recovery discs that you create. For information on creating - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 50
to your system, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You recovery points make a copy of changes made after that time. HP recommends that you create recovery points ■ Before you add or extensively modify software - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 51
schedule a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click recovery point or your first complete backup, and then click Next. The Recovery Point Manager opens. 5. Follow the on-screen instructions to create or manage recovery - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 52
For more information, refer to "Creating recovery discs." ■� Perform a recovery. HP Backup and Recovery Manager allows you to perform a full system recovery or to recover important files. This software works from a recovery partition on the hard drive or from recovery discs that you create. For more - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 53
HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. 3. Click Create factory software recovery CDs or DVDs to recover the system (highly recommended). 4. Click Next. The Recovery CD/DVD Creator Wizard opens. 5. Click Next. 6. Follow the on-screen instructions to create the recovery - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 54
-screen instructions to perform a recovery from the recovery discs. Performing a recovery from the hard drive There are 2 ways to perform a recovery from the hard drive: ■ From within Microsoft Windows. ■ From the recovery partition. Performing a recovery in Windows To perform a recovery in Windows - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 55
you select to recover the system, the computer restarts and recovery will begin. 6. Follow the on-screen instructions to perform a recovery in Windows. Performing a recovery from the recovery partition To perform a recovery from the recovery partition: 1. Back up all personal files before performing - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 56
Choose the type of Internet access you want, and connect the hardware. ✎ Internet hardware and software features vary depending on your computer model and your location. Choose an ISP You must set up Internet service before you can connect to the Internet. The New Connection Wizard helps you set up - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 57
POP3 and SMTP settings. To access the New Connection Wizard and instructions for using the wizard: » Select Start > Help and Support. ✎ If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable the firewall. For more information about firewalls - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 58
Subscriber Line (DSL) ❏ Satellite ❏ Other services For broadband access, additional hardware and/or software must be provided by your ISP. Refer to select http://www.hp.com/go/techcenter/wireless (English only). ■� Dial-up: You can access the Internet by dialing in to a service provider, using - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 59
pack release latches, identifying 1-12, 1-13 bays battery 1-12, 1-13 hard drive 1-12, 1-13 Bluetooth 2-5 buttons ExpressCard slot eject 1-11 Info Center 1-2 optical drive 1-10 PC Card slot eject 1-11 power 1-2, 1-3 presentation 1-2 TouchPad 1-5 volume down 1-2 volume mute 1-2 volume up 1-2 wireless - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 60
1-4 expansion memory module compartment, identifying 1-12 ExpressCard slot eject button, identifying 1-11 ExpressCard slot, identifying 1-11 external devices, troubleshooting 3-7 external monitor port, identifying 1-11 F fingerprint reader, identifying 1-2 firewalls 2-2 fn key, identifying - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 61
audio-out) jack, identifying 1-11 Help and Support Center 3-9 hibernation 3-3 HP Smart AC Adapter, identifying 1-1 humidity specifications A-1 I IEC 60950 compliance 2-4 IEEE 1394 port, identifying 1-10 image, switching among display devices 3-3 Info Center button, identifying 1-2 insert the battery - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 62
port, identifying 1-9 PC Card slot, identifying 1-11 pointing stick buttons 1-6 location 1-6 ports 1394 1-10 external monitor 1-11 parallel 1-9 serial 1-10 USB 1-10, 1-11 power running the computer on battery 1-17 turning on computer 1-19, 3-2 power button, identifying 1-2, 1-3 power connector - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 63
, battery pack 1-12, 1-13 reset (emergency shutdown) 3-5 RJ-11 (modem) jack, identifying 1-10 RJ-45 (network) jack, identifying 1-10 S Safety and Comfort Guide 2-4 security cable slot, identifying 1-9 serial number, computer 3-10 serial port, identifying 1-10 service tag 3-10 set up the software - Compaq nx6310 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - - Page 64
free from obstructions 3-6 viruses, antivirus software 2-1 volume down button, identifying 1-2 volume mute button, identifying 1-2 volume up button, identifying 1-2 W Windows applications key, identifying 1-4 Windows logo key, identifying 1-4 wireless button, identifying 1-2, 1-3 wireless light
Getting Started
HP Compaq Notebook PC
Document Part Number: 409814-001±
March 2006
This guide explains how to set up your hardware and software,
and begin using the computer in Microsoft
®
Windows
®
.
Enhanced for Accessibility