Compaq nx9020 HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide
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- Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 1
Startup Guide HP Notebook Series Document Part Number: 370699-001 June 2004 This guide explains how to set up your notebook and begin using it. It also provides battery pack, power management, and troubleshooting information. Enhanced for Accessibility - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 2
- Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 3
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Startup Guide HP Notebook Series First Edition June 2004 Reference Number: ze4900/nx9020/nx9030/nx9040 - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 4
- Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 5
Battery Pack 1-8 Step 2: Connect AC Power 1-9 Step 3: Connect a Phone Line 1-10 Step 4: Turn On the Notebook 1-11 Step 5: Set Up Windows 1-12 Using the Documentation CD 1-12 2 Basic Operation Operating Your Notebook 2-1 Default Power Settings 2-2 To Reset the Notebook 2-3 To Change the Boot - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 6
4 Troubleshooting Troubleshooting Your Notebook 4-1 Display Problems 4-1 Hard Drive Problems 4-2 Keyboard and Pointing Device Problems 4-3 Power and Battery Pack Problems 4-5 Startup Problems 4-6 Configuring Your Notebook 4-7 To Run the BIOS Setup Utility 4-7 Updating Software and Drivers - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 7
1 Getting Started with Your Notebook Important Safety Information This equipment has been tested and found provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the hard drive or on the Documentation CD that is included - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 8
connection (other than a cordless type) during an electrical storm. There battery packs indicated in this guide. Do not dispose of battery packs in a fire. They may explode. Check with local codes for possible special disposal instructions. ■ Disconnect the modem cable before opening the notebook - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 9
3 Power button: turns the notebook on and off 4 Keyboard status lights 5 One-Touch buttons 6 Notebook open/close latch 7 CD-ROM, DVD, or other drive 8 Battery pack 9 Wireless on-off button and indicator light (select models only) - Infrared port (select models only) q Hard drive Startup Guide 1-3 - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 10
Getting Started with Your Notebook Left Panel and Back Panel Components 1 AC adapter jack 2 Universal serial bus (USB) ports 3 RJ-45 jack: connects a network cable 4 S-Video out jack (select models only) 5 Parallel port (LPT1): use this port for a parallel printer or other parallel device (select - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 11
drive 2 Battery latch 3 RAM (memory) cover 4 Reset button 5 Mini PCI cover (no user parts inside) Ä CAUTION: To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 12
is on (even if the display is off) ■ Blinking-notebook is in Standby ■ Off-notebook is off or in Hibernation 2 Hard drive activity On-notebook is accessing the hard drive 3 Battery status ■ Green-AC adapter is connected and the battery pack is fully charged ■ Amber-AC adapter is connected and - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 13
Getting Started with Your Notebook The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1 Caps Lock On: Caps Lock is active. 2 Num Lock On: Num numeric keys. Otherwise, cursor control is active (as marked on an external keyboard). Startup Guide 1-7 - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 14
guide is located on the Web at http://www.hp.com/ergo and on the hard drive or on the Documentation CD that is included with the product. When you set up your notebook for the first time, you will connect the AC adapter, charge the battery pack, turn on the notebook, and run the Microsoft® Windows - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 15
with your notebook (or other approved adapter that meets the power requirements of the notebook). Using the wrong AC adapter could damage the notebook or into the notebook. 2. Connect the power cord to the AC adapter. 3. Plug the power cord into a wall outlet. The notebook battery starts charging. - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 16
Getting Started with Your Notebook Step 3: Connect a Phone Line 1. Make sure the telephone line is an analog line, other end of the telephone cord into the RJ-11 modem jack on the notebook. For details about using the modem, including AT commands, see the Documentation CD included with your - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 17
keyboard. The notebook boots up, and Windows starts automatically. ✎ If your notebook does not turn on when operating on battery power, the battery fully charge the battery pack. Charge times will vary. Å WARNING: This notebook is designed to notebook on your lap for extended periods. The notebook - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 18
Up Windows Your notebook has the Microsoft Windows operating system preinstalled on its hard drive. The first time you turn on your notebook, the Windows Setup program runs automatically and includes opportunities to customize your setup. 1. Follow the Setup program instructions on the screen. If - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 19
Your Notebook You can start and stop your notebook by using the power button. At other times, power considerations, types of active connections, and startup time may cause you to use alternative methods to start or stop your notebook. This chapter describes several methods. Startup Guide 2-1 - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 20
power. ■ Saves current session to disk, then shuts down. ■ Restores network connections. You can also customize how these power modes work. See the "Battery Packs and Power Management" chapter in the Reference Guide on the Documentation CD included with your notebook. 2-2 Startup Guide - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 21
clip into the reset button on the bottom of the notebook, then press the power button to restart. To Change the Boot Device The notebook normally boots from its internal hard drive. You can also boot the notebook from a diskette drive, a CD-ROM drive, or an internal network interface card. 1. Select - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 22
off button so you can turn off the TouchPad to avoid moving the pointer accidentally when you are typing. The indicator light turns off when you turn off the TouchPad. 1 Click buttons. The Click The scroll pad scrolls vertically to display the contents of the active window. 2-4 Startup Guide - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 23
The Tap to Click function of your TouchPad is enabled by default. To disable it, follow the instructions included here: 1. Select Start > Control Panel > Printers and Other Hardware > Mouse. The Mouse Properties 4. Select Apply > OK. The Tap to Click function is now disabled. Startup Guide 2-5 - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 24
the numeric functions are active; otherwise, cursor control is active (as marked on an external keyboard). Initiates Hibernation. Toggles Scroll Lock on and off. Increases the audio volume and cancels the mute setting. Decreases the audio volume. Mutes/unmutes the audio output. 2-6 Startup Guide - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 25
to the region code will be hard-coded on the DVD drive and will be permanent. Your notebook and an AC electrical outlet. ■ Close and exit all other software applications, except the CD burning software (when writing a data disc) or DVD burning software (when writing a video disc). Startup Guide - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 26
Video in jack on your television. ✎ Although your notebook has a 7-pin S-Video out jack, the notebook to TV. ✎ If the S-Video cable is not plugged into your notebook and TV, the red button notebook), then your notebook can communicate wirelessly with other infrared devices, such as printers or other - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 27
from your applications or by following the directions for infrared ports. Transferring Files Through an Infrared Connection You can use your notebook infrared port to transfer files by using Wireless Link. See the Windows online Help for instructions on using Wireless Link. Startup Guide 2-9 - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 28
- Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 29
the notebook battery, see the "Battery Packs and Power Management" chapter in the Reference Guide on the Documentation CD included with your notebook. To Check Battery Status From the battery status light » Check the battery status light on the notebook. From the Windows taskbar The Windows taskbar - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 30
and Advanced tabs provide additional power information options. On the battery pack 1. Remove the battery pack from the notebook. See the "Getting Started with Your Notebook" chapter in this guide. 2. Press the contact pad on the side of the battery pack. The number of lights that turn on indicates - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 31
to make your battery power last as long as possible: ■ Plug in the AC adapter, especially when using a CD-ROM or DVD-ROM drive, or any external connections such as a PC Card or a modem. ■ Set the display brightness to the lowest comfortable level (Fn+F1). ■ Put the notebook in Standby when - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 32
Battery Packs and Power Management ■ If your notebook has a wireless on-off button, turn off the wireless function when you are not using it. Press the wireless on-off button to turn off the light. ■ If you have a PC Card, such as a network card, remove it when you are not using it. Some PC Cards - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 33
or by returning them to HP, your service partner, or their agents. ■ In other regions, refer to the Worldwide Telephone Numbers booklet, included with the notebook, to contact HP and request information about battery pack disposal. For more information about battery pack precautions and disposal - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 34
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in the Reference Guide on the Documentation CD included with your notebook. ■ Use the Windows troubleshooters. Select Start > Help and Support. ■ Select the question mark One-Touch key located at the top of the keyboard. ■ See the Microsoft Windows manual shipped with the notebook. ■ Refer to - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 36
monitor may not be detected. In the BIOS Setup utility, try setting Video Display Device to Both in the System Devices menu. ■ If you are using a TV connected to the optional S-Video port, you must activate the TV. Hard Drive Problems If the Notebook Hard Drive Does Not Spin ■ Make sure the - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 37
-scanning program. ■ If necessary, you can format the hard disk and reinstall the original factory software using the system recovery features described in the "Troubleshooting" chapter of the Reference Guide. Keyboard and Pointing Device Problems ✎ Use these suggestions for built-in or external - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 38
Troubleshooting If the TouchPad Does Not Work ■ Press the TouchPad on-off button to turn on the light. ■ Do not touch the TouchPad while the notebook is rebooting or resuming from Standby mode. If this happens, try the following: press a key on the keyboard to restore normal operation. ■ If an - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 39
Troubleshooting Power and Battery Pack Problems If the Notebook Turns Off Immediately After It Turns On Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery pack. If the Notebook Keeps Beeping The notebook beeps repeatedly or displays a warning when battery - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 40
If the notebook still does not respond, remove the battery pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in the AC adapter again, and reset the notebook using the reset button. If the Notebook Will Not Boot from Battery Power ■ Make sure the battery pack is - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 41
Troubleshooting Configuring Your Notebook The BIOS Setup utility helps you configure your notebook operation. To Run the BIOS Setup Utility The BIOS (basic input and output system) Setup utility enables you to make changes to the notebook system configuration, and to tailor the operation of your - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 42
Troubleshooting Updating Software and Drivers from the Web Software and driver updates for your notebook are available for download. For more information, visit the Web site at http://www.hp.com/support. Using System Recovery Features The notebook system recovery process provides several options for - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 43
restore point if you encounter problems. To set a system restore point: 1. Select Start > Help & Support. Select the task Use Tools to view your computer information and diagnose problems. Select System Restore. A System Restore window opens. 2. Follow the on-screen directions for setting a restore - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 44
Microsoft OS CD that was shipped with the notebook. This CD contains the following preinstalled operating systems: ■ Microsoft Windows XP Home or Pro (depending on configuration) ■ Appropriate service pack To repair the operating system: 1. Connect the notebook to external power and turn on the - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 45
. 5. When prompted, press any key to boot from the CD. After a few minutes, the Welcome to Setup screen opens. 6. Press enter to continue. A Licensing Agreement screen is displayed. 7. Press F8 to accept the agreement and continue. The Setup window is displayed. 8. Press esc to continue - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 46
and system utility refresh and for full system software restoration. To reinstall drivers: 1. While running Windows, insert the Driver Recovery CD into the optical drive. 2. If you do not have Autorun enabled, select Start > Run. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 47
Guide status lights 1-6 troubleshooting 4-5 battery power check status 3-1 low-battery warning 3-2 battery status lights 3-1 BIOS Setup Utility 4-7 bottom panel components 1-5 brightness, adjusting 2-6 buttons Click 1-3 One-Touch 1-3 on-off (on TouchPad) 1-3 power 1-3, 1-11 reset 1-5 wireless - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 48
a device 2-8 location 1-3 printing 2-9 transferring files 2-9 using the port 2-9 inserting the battery pack 1-8 K keyboard status lights 1-3, 1-7 troubleshooting 4-3 keys 2-6 L left panel components 1-4 low-battery warning 3-2 M mini PCI cover 1-5 N network jack, location 1-4 Index-2 Startup Guide - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 49
power 1-9 install battery pack 1-8 power on 1-11 set up Windows 1-12 troubleshooting 4-6 setup utility 4-7 slot location cable lock 1-4 PC Card and CardBus 1-4 software, restoring 4-12 software, updating 4-8 Standby mode 2-2 status lights battery charge 1-6 hard drive 1-6 keyboard 1-3, 1-7 Index - Compaq nx9020 | HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 50
files 2-9 troubleshooting battery packs 4-5 display 4-1 hard drive 4-2 keyboard 4-3 power 4-5 startup 4-6 turning off the notebook 2-2 turning on the notebook 1-11, 2-2 U updating software 4-8 USB port location 1-4 using BIOS Setup Utility 4-7 V volume control 1-4 W wireless indicator light
Startup Guide
HP Notebook Series
Document Part Number: 370699-001
June 2004
This guide explains how to set up your notebook and begin using
it. It also provides battery pack, power management, and
troubleshooting information.
Enhanced for Accessibility