Compaq nx9500 Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi
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- Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 1
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the - Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 2
the testing and support provided by HP for Microsoft Windows XP and Service Pack 2 on HP business notebook products. Service Pack 2 (SP2) is the latest and most comprehensive update available for Microsoft® Windows XP. SP2 is considered a recommended upgrade; we suggest that each customer review SP2 - Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 3
system with Microsoft Windows XP o Windows XP OS License for each PC • Microsoft Windows XP Service Pack 2 o SP2 is available through Windows update, as a download from the Microsoft website, or on CD from Microsoft. • The latest HP Support Software CD containing updated drivers and deliverables - Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 4
the updated drivers and enhancements from the HP Software Support CD or the HP website at http://www.hp.com/support/files. See Table 1 for additional information. Table 1 Minimum Versions of Necessary Drivers and Enhancements (along with recommended installation order) Windows XP SP2 software - Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 5
is not available, see "Creating a ROMPaq Diskette" in this appendix. Otherwise, proceed to "Upgrading the ROM." Determining the ROM version using HP Diagnostics for Windows 1. If Diagnostics for Windows is installed on the notebook PC, the following steps can be used to determine the ROM version - Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 6
from http://www.hp.com/support/files After downloading the appropriate SoftPaq from the HP website, follow the instructions on the download page to create a ROMPaq diskette. Upgrading the ROM 1. Connect the computer to external power. 2. Place the ROMPaq diskette into the diskette drive and restart - Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 7
on HP Compaq notebook PCs are listed in Table 3. Table 3 SoftPaq descriptions Name Hot Key Support ADI SoundMax Audio Driver Ethernet Drivers Modem Drivers ATI Video Drivers Synaptics TouchPad Driver System Enhancements System ROMPaq Quick Launch Button Software HP WLAN W400-W500 Driver HP WLAN - Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 8
version of Support Software for Bluetooth. Quick Launch Buttons • Anomaly: Unable to uninstall using Windows Add/Remove Programs. • Description: An error message appears when Quick Launch Buttons is uninstalled using Windows Add/Remove Programs • Systems Affected: All models • Resolution: Update to - Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 9
factory installed images to SP2? A . HP will update the pre-installed Windows operating systems on business notebook products lines from Windows XP SP1a to Windows XP SP2 during the 4th quarter of 2004. This is considered a critical update. Q . Why is Windows XP SP2 so important? A . Security has - Compaq nx9500 | Installing Microsoft Windows XP Service Pack 2 on HP Compaq Busi - Page 10
more information To learn more about HP business notebooks, contact your local HP sales representative or visit our website at: http://www.hp.com/go/notebooks To learn more about HP systems, visit our website at: http://www.hp.com/go/windowsxp Support for Windows XP SP2 is available from Microsoft
Installing Microsoft Windows XP Service Pack 2 on HP
Compaq Business Notebooks
Introduction
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2
Purpose
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2
Audience
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2
System requirements and prerequisites
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2
System requirements
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2
Installation
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3
Installing Windows XP Service Pack 2
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3
Preparing for installation
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3
Installing the operating system and system software
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4
Preparing for installation
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4
Installing drivers and enhancements
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4
Appendix A:
System ROM versions
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5
Determining the ROM version using Setup
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5
Determining the ROM version using HP Diagnostics for Windows
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5
Determining the ROM Version Using Windows System Information
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6
Determining the ROM version using QuickLaunch Buttons for Windows
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6
Creating a ROMPaq diskette
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6
Upgrading the ROM
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6
Appendix B: SoftPaqs
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7
Unpacking a SoftPaq file
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7
Appendix C:
Observed anomalies
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Bluetooth
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8
Quick Launch Buttons
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8
Third Party Applications
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8
Appendix D:
Questions and answers
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For more information
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10