Compaq nx9600 Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten
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- Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 1
and Service Guide Compaq Presario X6000 Notebook PC HP Compaq nx9600 Notebook PC Document Part Number: 379178-002 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 2
L.P. Microsoft and Windows are U.S. registered HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide Compaq Presario X6000 Notebook PC HP Compaq nx9600 Notebook PC Second Edition September 2006 First Edition January 2005 Document Part - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 3
Contents 1 Product Description 1.1 Features 1-2 1.2 Resetting the Notebook 1-4 1.3 Power Management 1-4 1.4 External Components 1-5 1.5 Design Overview 1-18 2 Troubleshooting 2.1 Computer Setup 2-1 Using Computer Setup 2-1 Selecting from the Main Menu 2-2 Selecting from the Security Menu - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 4
4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Removable Drives 4-3 4.4 Preventing Electrostatic Damage 4-4 4.5 Packaging and Transporting Precautions 4-5 4.6 Workstation Precautions 4-6 4.7 Grounding Equipment and Methods 4-7 iv Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 5
5.1 Serial Number 5-2 5.2 Disassembly Sequence Chart 5-3 5.3 Preparing the Notebook for Disassembly 5-5 5.4 Notebook Feet 5-10 5.5 Optical Drive 5-11 5.6 Memory Module 5-13 5.7 Mini PCI Communications Card 5-16 5.8 Switch Cover 5-18 5.9 LED Board 5-21 5.10 Keyboard 5-22 5.11 Display - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 6
Contents 6 Specifications Connector Pin Assignments Power Cord Set Requirements Screw Listing Index vi Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 7
1 Product Description The Compaq Presario X6000 Notebook PC 1 and HP Compaq nx9600 Notebook PC 2 offer advanced modularity, Intel® Mobile Pentium® 4 processors, and extensive multimedia support. Compaq Presario X6000 Notebook PC and HP Compaq nx9600 Notebook PC Maintenance and Service Guide 1-1 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 8
60-, or 40-GB high-capacity hard drive, varying by notebook model ■ 256-MB DDR-2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 2.0 GB ■ Microsoft® Windows® XP Home Edition or Windows XP Professional, varying by notebook model ■ Full-size Windows keyboard with full-size numeric keypad ■ TouchPad - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 9
(Compaq Presario X6000 models) and 802.11a/b/g (HP Compaq nx9600 models) WLAN devices ■ Support for one Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 180- and 135-watt AC adapter with 3-wire power cord, varying by notebook model ■ 12-cell Li-Ion battery - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 10
. All passwords and all CMOS settings have been cleared. 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 11
. Wireless light On: An integrated wireless device has been enabled. Power/standby light ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off. Drive activity light On: A drive on the notebook is being accessed. Battery light ■ On: Battery pack is charging - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 12
right side notebook are shown below and described in Table 1-2. Right-Side Components Item 1 2 Table 1-2 Right-Side Components Component Function Memory Reader (Compaq Presario X6000 only) Digital Media Slot (HP Compaq nx9600 only) Supports the following optional digital media cards: Secure - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 13
Card. Also serves as a storage location for the optional remote control. Digital drive bay Supports an optional USB digital drive. Digital drive eject button Ejects an optional USB digital drive from the digital drive to an optional notebook expansion product. Maintenance and Service Guide 1-7 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 14
notebook allow a hard surface, powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR. Optical drive Supports an optical disc. The type of optical drive, such as a combination CD-ROM/DVD-ROM, varies by model. 1-8 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 15
Panel Components Component Function Power connector Connects an AC adapter. USB port Connects an optional 1.1- or 2.0-compliant USB device. S-Video-out jack Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card. External monitor port - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 16
Product Description The standard keyboard components of the notebook are shown below and described in Table 1-5. Standard Keyboard Components 1-10 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 17
key In Windows, displays a shortcut menu for items beneath the pointer. Windows logo key In Windows, displays the Windows Start menu. fn key Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness. Maintenance and Service Guide 1-11 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 18
Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. Caps lock light On: caps lock is on. 1-12 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 19
. Wireless button Turns the wireless network device on and off (select models only). Display lid switch ■ If the notebook is closed while on, turns off the display. ■ If the notebook is opened while in standby, turns on the notebook (resumes from standby). Maintenance and Service Guide 1-13 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 20
Product Description The notebook top components are show below and described in Table 1-7. Notebook Top Components 1-14 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 21
activates items on the screen. TouchPad left/right scroll zone Scrolls left or right. Left and right TouchPad Function like the left and right buttons on buttons (2) an external mouse. Memory Reader light On: an SD Memory Card, SD I/O Card, Memory Stick, Memory Stick Pro, MultiMediaCard, xD - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 22
Product Description The external components on the bottom of the notebook are shown below and described in Table 1-8. Bottom Components internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 23
(2) Contains the notebook serial number and other applicable regulatory labels. Battery pack release latch Releases a battery pack from the battery bay. Battery bay Holds a battery pack. Hard drive bay Mini PCI compartment Holds the internal hard drive. Holds an optional wireless LAN device - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 24
Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory module ■ Mini PCI communications devices ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio ■ Intel Pentium 4 processors ■ PC Card Ä CAUTION: To properly ventilate the notebook, allow at - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 25
HP should repair this equipment. All troubleshooting available in Windows. Using screen. ❏ To change the language, use the cursor control keys to navigate to the Advanced menu. ❏ To view navigation information, press f1. ❏ To return to the Computer Setup menu, press esc. Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 26
Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the notebook: ❏ Select Exit > Exit Saving Changes, notebook. ■ View specification information about the processor, memory and cache size, and system ROM. 2-2 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 27
not restarting) the notebook. Password Options (Password options can be selected only when a power-on password has drive startup* ■ CD-ROM or diskette startup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. *Not applicable to SuperDisk LS-120 drives. Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 28
abilities. Displays the amount of video memory available on the notebook. Selecting from the Tools Menu Select Hard Drive Self Test Table 2-4 Tools Menu To Do This Run a quick comprehensive self test on hard drives in the system that support the test features. 2-4 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 29
No Operating System (OS) Loading" 2.10 "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" 2.11 "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" 2.12 "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" 2.13 "Flowchart 2.13-No OS Loading, Diskette Drive" Maintenance and Service Guide 2-5 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 30
Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 "Flowchart 2.14-No OS Loading, Optical Drive" 2.15 "Flowchart 2.15-No Audio, Part 1" 2.16 "Flowchart 2.16-No Audio, Part 2" 2.17 "Flowchart 2.17-Nonfunctioning Device" 2.18 "Flowchart 2.18-Nonfunctioning Keyboard - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 31
Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y Go to "Flowchart 2.2-No Power, Part 1." N Beeps, LEDs, or error messages? Y N Is there video? (no boot) Y N Is the OS loading? Y N Is there sound? Y Check LED board, speaker connections. N All drives working? Go - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 32
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from expansion base (if applicable). N Power up on battery power? Y Reset power.* N Power up on battery power? Y Go to "Flowchart 2.3-No Power, Part 2." N Power up on AC power? Y Reset power.* N Power up on - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 33
in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging it, moving it to another notebook, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to "Flowchart 2.4-No Power, Part 3." Done Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 34
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in notebook and at power source. Y Done Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Try different - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 35
Troubleshooting Flowchart 2.5-No Power, Part 4 Continued from "Flowchart 2.4-No Power, Part 3." Open notebook. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close notebook and retest. N Power on? Y Done Replace the following items (if applicable). - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 36
the following one at a time. Test after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Display 3. System board N Video OK? Y Try another display. N Internal and external video OK? Y Replace system board. Done Done 2-12 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 37
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from "Flowchart 2.6-No Video, Part 1." Remove notebook from expansion base, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Go to "A" in "Flowchart 2.6-No Video, Part 1." Y Video OK? N Check - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 38
expansion base. Y Expansion base operating? N Done Replace the following expansion base components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Expansion base motor mechanism 2-14 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 39
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power cord in expansion base and power outlet. No OS loading from hard drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." No OS loading from diskette drive, go to "Flowchart 2.13-No OS Loading, - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 40
2.11-No OS Loading, Hard Drive, Part 2." Done N Boot from diskette? Y Change boot priority through the Setup utility and reboot. N Boot from hard drive? Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive." Go to "Flowchart 2.17-Nonfunctioning Device." 2-16 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 41
format hard drive to bootable c:\ prompt. Hard drive formatted? Y Format hard drive and bring to a bootable c:\ prompt. Y Notebook booted? N Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Load OS using Operating System Disc (if applicable). Maintenance and Service Guide 2-17 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 42
Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N System files on hard drive? Y Install OS and reboot. Y Virus on hard drive? N Run SCANDISK and check for bad sectors. N Can bad sectors be fixed? Y Clean virus. - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 43
? N Y Reset the notebook. Refer to Section 1.2, "Resetting the N Notebook," for instructions. OS loading? 1. Replace diskette drive. 2. Replace system board. Done Change boot priority using the Setup utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide 2-19 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 44
Troubleshooting Flowchart 2.14-No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM Drive. N Disc in drive? Y Y N Bootable disc in drive? Install bootable disc and reboot notebook. Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? N Done Reseat drive. - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 45
Troubleshooting Flowchart 2.15-No Audio, Part 1 No audio. Turn up audio internally or externally. Y Audio? N Done Y Notebook in expansion base (if applicable)? N Go to "Flowchart 2.16-No Audio, Part 2." Undock N Internal audio? Go to "Flowchart 2.16-No Audio, Part and Service Guide 2-21 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 46
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio Y - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 47
and plugs for bent or broken pins or other damage. Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y N Y Any physical device detected? Replace hard drive. Replace NIC. If integrated NIC, replace system board. Fix or replace broken item. Go to - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 48
operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-24 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 49
. Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-25 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 50
line? N N NIC/modem configured in OS? Y Replace jack or have jack activated. Connect to nondigital line. Reload drivers and reconfigure. Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Y OK? N Replace NIC/modem (if applicable). Y OK? N Replace system board - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 51
parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 52
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3-2 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 53
Board (includes cable) 378772-001 Keyboards For use only on Compaq Presario X6000 models in 374742-001 the United States For use only on HP Compaq nx9600 models Brazil 378520-201 Latin America French Canada 378520-121 United States 378520-161 378520-001 Maintenance and Service Guide 3-3 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 54
Illustrated Parts Catalog Notebook Major Components 3-4 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 55
on Compaq Presario X6000 notebook models For use only on HP Compaq nx9600 models System boards (include disk cell RTC battery) For use on Compaq Presario X6000 models (includes PC Card cage and expansion port bracket) M24P with 256 MB RAM M24P with 128 MB RAM M22P with 64 MB RAM For use on HP Compaq - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 56
Illustrated Parts Catalog Notebook Major Components 3-6 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 57
3-1 Spare Parts: Notebook Major Components (Continued) Item 14 15a 15b 16 17 18 Description Optical drives (include bezel) For use only on Compaq Presario X6000 notebook models 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive Dual Format, Double Layer 8X Dual Format, Light Scribe - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 58
Illustrated Parts Catalog Notebook Major Components 3-8 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 59
Kit 374747-001 Includes: Hard drive cover (includes 4 captive screws) Memory module compartment cover (includes 2 captive screws) Not illustrated: Notebook feet SD Card slot space saver PC Card slot space saver Battery pack, 12-cell, 2.2-AHr 380443-001 Maintenance and Service Guide 3-9 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 60
Illustrated Parts Catalog 3.3 Mass Storage Devices 3-10 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 61
on Compaq Presario X6000 notebook models 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive Dual Format, Double Layer 8X Dual Format, Light Scribe For use only on HP Compaq nx9600 models 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive 8X Dual Format, Light Scribe Hard drives - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 62
3-3 Spare Part Number 374747-001 Item 1 2 3 4 5 Description Spare Part Number Hard drive cover (includes 4 captive screws) Memory module compartment cover (includes 2 captive screws) Notebook feet (7) SD Card slot space saver PC Card slot space saver 3-12 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 63
Part Number Logo Kits For use only on Compaq Presario X6000 models For use only on HP Compaq nx9600 models 374749-001 378769-001 Wired headset with volume control 371693-001 USB travel mouse 309674-001 AC adapters 180 watt, 3-wire plug, used with 345252-xxx power and Service Guide 3-13 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 64
Catalog Table 3-4 Spare Part Information (Continued) Description Spare Part Number Power cords (with 3-wire plug, used with 378768-001 AC adaptor) For use in: Australia and New Zealand -061 People's Republic of China 373979-AA1 Switzerland 373979-111 3-14 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 65
Catalog Table 3-4 Spare Part Information (Continued) Description Spare Part Number Power cords (with 3-wire plug, used with 374743-001 AC adaptor) For use in: Australia and Italy 345252-061 People's Republic of China 345252-AA1 Switzerland 345252-111 Maintenance and Service Guide 3-15 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 66
Power cord, with 3-wire plug, used with 374743-001 AC adaptor, for use only in Denmark Power cord, with 3-wire plug, used with 374743-001 AC adaptor, for use only in Switzerland Power cord, with 3-wire plug, used with 374743-001 AC adaptor, for use only in Brazil 3-16 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 67
the People's Republic of China Wired headset with volume control Mini PCI communications card, 802.11b/g, for use in most of the world (MOW) Mini PCI communications card, 802.11b/g, for use in the rest of the world (ROW) Power cord, with 3-wire plug, used with 378768-001 AC adaptor, for use only - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 68
Power cord, with 3-wire plug, used with 378768-001 AC adaptor, for use only in the People's Republic of China System board, M22P with 64 MB RAM, for use on Compaq Presario X6000 models (includes disk cell RTC battery, PC Card pad) Memory module, 400 DDR, 256-MB 3-18 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 69
Combo Drive, for use only on Compaq Presario X6000 notebook models 8X DVD±RW/R and CD-RW Combo Drive, for use only on Compaq Presario X6000 notebook models Keyboard, for use only on Compaq Presario X6000 models in the United States AC adapter, 180 watt, 3-wire plug, used with 345252-xxx power cords - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 70
, M24P with 128 MB RAM, for use on HP Compaq nx9600 models (includes disk cell RTC battery) Processor, Intel Pentium 4 560 (3.6-GHz, includes thermal pad) Display assembly, 17.0-inch, WXGA+, for use only on Compaq Presario X6000 notebook models (includes wireless antenna boards and cables) Display - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 71
Canada Keyboard, for use only on HP Compaq nx9600 models Latin America Keyboard, for use only on HP Compaq nx9600 models Brazil Speakers, left and right Switch cover, for use only on HP Compaq nx9600 models with wireless Hard drive, 4200-rpm, 40-GB, (includes frame) Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 72
optical drive, for use only on Compaq Presario X6000 notebook models 8X Dual Format, Light Scribe, for use only on Compaq Presario X6000 notebook models 8X Dual Format, Light Scribe optical drive, for use only on HP Compaq nx9600 models Audio/USB board cable 3-22 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 73
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal -includes connector removal tool, loopback plugs, and case utility tool Maintenance and Service Guide 4-1 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 74
damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the notebook, ensure that - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 75
, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on, and then shut it down through the operating system. ■ Before removing a diskette - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 76
many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge of static electricity degrade in the internal layers, reducing its life expectancy. 4-4 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 77
a sensitive component or assembly. ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. Maintenance and Service Guide 4-5 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 78
components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. 4-6 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 79
. ■ Conductive tabletop workstations with ground cords of one megohm resistance. ■ Static-dissipative tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static awareness labels. ■ Material-handling packages. ■ Nonconductive plastic bags, tubes, or boxes. ■ Metal tote boxes - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 80
4-2 Static-Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V 4-8 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 81
and replacement procedures. There are 78 screws and screw locks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing." for detailed - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 82
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5-2 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 83
Screws Removed Preparing the notebook for disassembly Battery pack Hard drive 0 4 to remove hard drive cover 0 to remove hard drive 4 to disassemble hard drive Notebook feet 0 Optical drive 1 Memory module 1 loosened Mini PCI communications card 4 to remove hard drive cover Å To prevent - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 84
5.21 Heat sink module 5.22 Processor # of Screws Removed 3 2 8 15 0 2 0 Compaq Presario X6000 models: 2 screw locks and 13 screws HP Compaq nx9600 models: 2 screw locks and 7 screws 2 2 on left speaker 2 on right speaker 2 on left fan 3 on right fan 1 4 0 5-4 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 85
connected to the notebook. 3. Disconnect the power cord. Battery Pack Spare Part Number Information Battery pack, 12-cell, 2.2-AHr 380443-001 4. Remove the battery pack by following these steps: a. Turn the notebook upside down with the right side toward you. Maintenance and Service Guide 5-5 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 86
the notebook. (The left edge of the battery pack disengages from the notebook.) c. Lift the right edge of the battery pack up and swing it to the left 2. d. Remove the battery pack. Removing the Battery Pack Reverse the above procedure to install the battery pack. 5-6 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 87
steps: a. Loosen the four PM2.0×5.0 screws 1 that secure the hard drive cover to the notebook. b. Remove the hard drive cover 2. ✎ The hard drive cover is included in the Miscellaneous Plastics Kit, spare part number 374747-001. Removing the Hard Drive Cover Maintenance and Service Guide 5-7 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 88
-001 380258-001 374731-001 374730-001 374729-001 374728-001 378767-001 c. Grasp the mylar tab 1 on the left side of the hard drive and slide the hard drive to the left 2 to disconnect it from the system board. d. Remove the hard drive 3. Removing the Hard Drive 5-8 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 89
the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. f. Lift the frame straight up 2 to remove if from the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive. Maintenance and Service Guide 5-9 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 90
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 374747-001. Replacing the Notebook Feet 5-10 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 91
Procedures Spare Part Number Information For use only on Compaq Presario X6000 notebook models 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive Dual Format, Double Layer 8X Dual Format, Light Scribe For use only on HP Compaq nx9600 models 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 92
release hole 2. (The optical drive media tray releases from the optical drive.) 4. Use the media tray frame to slide the optical drive outward 3. 5. Remove the optical drive. Removing the Optical Drive Reverse the above procedure to install an optical drive. 5-12 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 93
Removal and Replacement Procedures 5.6 Memory Module 1024-MB 512-MB 256-MB Spare Part Number Information 374726-001 374725-001 374724-001 1. Prepare the notebook for disassembly (refer to Section 5.3). Maintenance and Service Guide 5-13 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 94
left edge of the cover up and swing it to the right 2. 4. Remove the memory module compartment cover. ✎ The memory module compartment cover is included in the Miscellaneous Plastics Kit, spare part number 374747-001. Removing the Memory Module Compartment Cover 5-14 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 95
away from the socket at an angle 2. 7. Remove the memory module board. ✎ Note that memory modules are slotted to prevent incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module. Maintenance and Service Guide 5-15 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 96
802.11b/g, for use in the rest of the world (ROW) 802.11a/b/g combination card, for use in the United States 373047-001 373048-001 376650-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the hard drive cover (refer to Section 5.3). 5-16 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 97
cables. 4. Spread the retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI card. (The right edge of the card rises away from the notebook.) 5. Remove the wireless communications card by pulling the board away from the socket at a 45-degree angle 3. ✎ Note that the Mini PCI - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 98
Presario X6000 models with wireless For use only on Compaq Presario X6000 models without wireless 374755-001 380445-001 For use only on HP Compaq nx9600 models with wireless 378733-001 For use only on HP Compaq nx9600 models without wireless 380446-001 1. Prepare the notebook for disassembly - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 99
you. 5. Open the notebook as far as possible. 6. Lift up the left and right sides of the switch cover 1 to detach it from the notebook. 7. Lift the front edge of the switch cover and swing it back until it rests on the display bezel 2. Releasing the Switch Cover Maintenance and Service Guide 5-19 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 100
cable 2 from the system board. Disconnecting the LED Cable 9. Remove the switch cover. Reverse the above procedure to install the switch cover. 5-20 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 101
5.9 LED Board Removal and Replacement Procedures Spare Part Number Information LED board (includes cable) 378772-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the switch cover ( the above procedure to install the LED board. Maintenance and Service Guide 5-21 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 102
5.10 Keyboard Spare Part Number Information For use only on Compaq Presario X6000 models in the United States For use only on HP Compaq nx9600 models Brazil French Canada 378520-201 Latin America 378520-121 United States 374742-001 378520-161 378520-001 1. Prepare the notebook for disassembly - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 103
notebook as far as possible. 7. Use a flat-bladed tool to push back the four keyboard retention tabs. The tabs are located above the f1 and f2 keys, above the f6 and f7 keys, above the f11 and f12 keys, and above the end and pg up keys. Releasing the Keyboard, Part 1 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 104
Removal and Replacement Procedures 8. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest. Releasing the Keyboard, Part 2 5-24 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 105
the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 10. Remove the keyboard. Disconnecting the the Keyboard Cable Reverse the above procedure to install the keyboard. Maintenance and Service Guide 5-25 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 106
Assembly Spare Part Number Information For use only on Compaq Presario X6000 notebook models (includes wireless antenna boards and cables) 17.0-inch, WSXGA+ with Brightview 17.0-inch, WXGA+ with Brightview 17.0-inch, WXGA+ For use only on HP Compaq nx9600 models (includes wireless antenna boards - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 107
Removal and Replacement Procedures 2. Remove the wireless antenna cables from the top cover hole 1 and from the routing channels 2 through which the cables are routed. 3. Disconnect the display cable 3 from the system board. Disconnecting the Display Cables Maintenance and Service Guide 5-27 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 108
Removal and Replacement Procedures 4. Remove the four PM2.0×8.0 screws that secure the display assembly to the notebook. Removing the Display Screws 5-28 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 109
other notebook components. 6. Remove the four PM2.0×8.0 screws 1 that secure the display assembly to the notebook. 7. Lift the display assembly straight up to remove it 2. Removing the Display Assembly Reverse the above procedure to install the display assembly. Maintenance and Service Guide 5-29 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 110
) For use only on Compaq Presario X6000 notebook models For use only on HP Compaq nx9600 models 374751-001 378770-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Memory module compartment (refer to - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 111
Removal and Replacement Procedures 3. Remove the seven PM2.0×8.0 screws 1 on the surface of the base enclosure and the four PM2.0×8.0 screws 2 in the battery bay. Removing the Top Cover Screws Maintenance and Service Guide 5-31 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 112
Removal and Replacement Procedures 4. Turn the notebook top-side up with the front panel toward you. 5. Release the ZIF connector 1 to which the TouchPad display switch module cable 3 from the system board. Disconnecting the TouchPad and Display Lid Switch Cables 5-32 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 113
Removal and Replacement Procedures 7. Remove the four PM2.0×8.0 screws that secure the base enclosure to the notebook. Removing the Top Cover Screw Maintenance and Service Guide 5-33 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 114
Removal and Replacement Procedures 8. Lift the right side of the top cover up and to the left 1 until it detaches from the notebook. 9. Lift the top cover straight up 2 to remove it. Removing the Top Cover Reverse the above procedure to install the top cover. 5-34 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 115
5.13 Front Panel LED Board Spare Part Number Information Front panel LED board (includes cable) 378774-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Memory module compartment (refer to Section - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 116
clip in the base enclosure. Removing the Front Panel LED Board Reverse the above procedure to install the front panel LED board. 5-36 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 117
5.14 Audio/USB Board Spare Part Number Information Audio/USB board Audio/USB board cable 374761-001 433822-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Memory module compartment (refer to Section - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 118
is routed. 5. Remove the audio/USB board 4. Removing the Audio/USB Board Reverse the above procedure to install the audio/USB board. 5-38 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 119
5.15 Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless card (includes cable) 376651-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Memory module compartment (refer to - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 120
Removal and Replacement Procedures 2. Disconnect the Bluetooth board cable 1 from the system board. 3. Remove the Bluetooth board 4. Removing the Bluetooth Board Reverse the above procedure to install the Bluetooth board. 5-40 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 121
5.16 System Board Spare Part Number Information For use on Compaq Presario X6000 models (includes PC Card cage and expansion port bracket M24P with 256 MB RAM M24P with 128 MB RAM M22P with 64 MB RAM For use on HP Compaq nx9600 models M24P with 128 MB RAM M22P with 64 MB RAM 374711-001 374709-001 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 122
Removal and Replacement Procedures 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Switch cover (refer to Section 5.8) c. Keyboard (refer to Section 5.10) d. Display assembly (refer to Section 5.11) e. Top - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 123
with the front panel toward you. 5. Disconnect the following cables from the system board: 1 Left speaker cable 2 Front panel LED board cable 3 Digital drive board cable 4 Right speaker cable 5 Audio/USB board cable Disconnecting the System Board Cables, Part 1 Maintenance and Service Guide 5-43 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 124
Removal and Replacement Procedures 6. Disconnect the fan cable 1 and the Bluetooth board cable 2 from the system board. Disconnecting the System Board Cables, Part 2 5-44 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 125
Removal and Replacement Procedures 7. Position the notebook with the rear panel toward you. 8. Remove the following: 1 two HM5.0×9.0 screw locks on each side of the the heat sink module to the base enclosure Removing the System Board Screws and Screw Locks Maintenance and Service Guide 5-45 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 126
and Replacement Procedures 9. Position the notebook with the front panel toward you. 10. Lift the front edge of the system board until it clears the base enclosure 1. 11. Slide the system board forward at an angle and remove it 2. Removing the System Board 5-46 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 127
Removal and Replacement Procedures 12. Remove the RTC battery from the socket on the system board and install it in the socket on the replacement system board. Removing the RTC Battery Maintenance and Service Guide 5-47 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 128
Replacement Procedures ✎ An expansion port bracket and PC Card cage designed specifically for the Compaq Presario X6000 are included with the replacement system board. Follow steps 13 through 20 to remove the expansion port bracket and PC Card cage that are already installed on the replacment system - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 129
Removal and Replacement Procedures 17. Remove the two PM1.5×4.0 screws 1 and the two PM1.5×14.0 screws 2 that secure the PC Card cage to the system board. Removing the PC Card Cage Screws Maintenance and Service Guide 5-49 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 130
and Replacement Procedures 18. Turn the system board upside down. 19. Lift the PC Card cage straight up to disconnect it from the system board. Removing the PC Card Cage 20. Install the replacement PC Card cage. Reverse the above procedures to install the system board. 5-50 Maintenance and - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 131
Procedures 5.17 Digital Drive Board Spare Part Number Information Digital drive board (includes cable) 374759-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Memory module compartment cover - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 132
and Replacement Procedures 2. Remove the two PM2.0×4.0 screws 1 that secure the digital drive board to the base enclosure. 3. Remove the digital drive board 2. Removing the Digital Drive Board Reverse the above procedure to install the digital drive board. 5-52 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 133
5.18 Speakers Removal and Replacement Procedures Spare Part Number Information Left and right speakers 378522-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Optical drive (refer to Section 5.5) ❏ Memory module compartment cover (refer to - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 134
Removal and Replacement Procedures 3. Remove the two PM2.0×4.0 screws 1 that secure the left speaker to the base enclosure. 4. Remove the left speaker 3. Removing the Left Speaker 5-54 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 135
speaker 2, then slide the speaker to the right to remove it 3. Removing the Right Speaker Reverse the above procedure to install the speakers. Maintenance and Service Guide 5-55 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 136
the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Memory module compartment cover (refer to Section 5.6) c. Mini PCI compartment cover (refer to Section 5.7) d. Switch cover (refer to Section 5.8) e. Keyboard (refer - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 137
base enclosure. 4. Remove the middle 3 and right fans 4. Removing the Base Enclosure Fans Reverse the above procedure to install the base enclosure fans. Maintenance and Service Guide 5-57 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 138
Procedures 5.20 Modem Board Modem board Spare Part Number Information 374758-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Memory module compartment cover (refer to Section 5.6) c. Mini - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 139
Removal and Replacement Procedures 3. Remove the PM2.0×3.0 screw 1 that secures the modem board to the system board. 4. Remove the modem board 2. Removing the Modem Board Reverse the above procedure to install the modem board. Maintenance and Service Guide 5-59 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 140
5.21 Heat Sink Module Spare Part Number Information Heat sink module (includes fan and thermal paste) 380031-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Memory module compartment cover (refer to - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 141
side to detach the module from the processor. Removing the Heat Sink Module Reverse the above procedure to install the heat sink module. Maintenance and Service Guide 5-61 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 142
GHz) 377213-001 374718-001 374717-001 374716-001 374715-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: a. Optical drive (refer to Section 5.5) b. Memory module compartment cover (refer to Section 5.6) c. Mini PCI compartment cover (refer to - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 143
to the processor and system board. 2. Slide the tip of the processor release arm to the right 1 until it clears the stop on the socket 2. 3. Manually swing the arm up and back as far as it will freely go 3. Disengaging the Processor Release Arm Maintenance and - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 144
be aligned in the front right corner when you install the processor. Removing the Processor Reverse the above procedure to install theprocessor. 5-64 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 145
6-1 Notebook Dimensions Height Front Rear Width Depth Weight Stand-alone power requirements Operating voltage Operating current 4.46 cm 5.06 cm 39.80 cm 28.29 cm 4.22 kg 1.76 in 1.99 in 15.67 in 11.14 in 9.3 lb 19.0 V dc @ 7.1 A/9.5 A - 135 W/180 W 7.1 A/9.5 A Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 146
Specifications Table 6-1 Notebook (Continued) Temperature HP Compaq nx9600 Notebook PC Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F to 95°F -4°F to 140°F Compaq Presario X6000 Notebook PC - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 147
display Total power consumption Viewing angle 23.00 cm 36.80 cm 43.40 cm Up to 16.8 million 200:1 180 nits typical 9.06 in 14.49 in 17.09 in 0.197 × 0.197 mm 1680 × 1050 RGB vertical stripe Edge lit 80 × 25 4 W +/-65° horizontal, +/-50° vertical typical Maintenance and Service Guide 6-3 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 148
display Total power consumption Viewing angle 23.00 cm 36.80 cm 43.40 cm Up to 16.8 million 200:1 180 nits typical 9.06 in 14.49 in 17.09 in 0.259 × 0.259 mm 1280 × 800 RGB vertical stripe Edge lit 80 × 25 4 W +/-40° horizontal, +20/-40° vertical typical 6-4 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 149
Specifications Table 6-4 Hard Drives, Part 1 100-GB* 100-GB* 80-GB* 80-GB* Dimensions Height Width GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. †Actual drive specifications may differ slightly. Maintenance and Service Guide 6-5 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 150
Specifications Table 6-5 Hard Drives, Part 2 60-GB* 60-GB* 40-GB* Dimensions Height Width Weight 9.5 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. †Actual drive specifications may differ slightly. 6-6 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 151
Specifications Table 6-6 Primary 12-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating 45°C 0°C to 60°C 0.79 in 6.22 in 4.69 in 0.75 lb 41°F to 113°F 32°F to 140°F Maintenance and Service Guide 6-7 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 152
Specifications Table 6-7 24X DVD/CD-RW Combo Drive Applicable disk Center hole diameter Disk diameter Standard disc Mini disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 153
Specifications Table 6-7 24X DVD/CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data transfer rate CD-R - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 154
Specifications Table 6-8 8X DVD±RW/R and CD-RW Combo Drive Applicable disk Center hole diameter Disk diameter Standard disc Mini disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 155
Specifications Table 6-8 8X DVD±RW/R and CD-RW Combo Drive (Continued) Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time 1.2 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 156
System Function DMA0 not applicable DMA1* not applicable DMA2* not applicable DMA3 not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6-12 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 157
Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller-24CD IRQ4 COM1 IRQ5* Conexant AC-Link Audio Intel 82801DB/DBM SMBus Controller-24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive are IRQ5, IRQ7, IRQ9, IRQ10, or none. Maintenance and Service Guide 6-13 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 158
-24C4 Intel USB UHCI controller-24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS/2 touch pad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 159
chipset configuration registers Unused 87334 "Super I/O" configuration for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 Maintenance and Service Guide 6-15 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 160
Specifications Table 6-11 System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - (decoded in ESS1688) Unused Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port 6-16 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 161
Function (shipping configuration) Unused Infrared port Unused Unused Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 162
00FFFFFF 01000000-047FFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System Function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 6-18 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 163
A Connector Pin Assignments Table A-1 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground Maintenance and Service Guide A-1 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 164
Receive - 7 Unused 8 Unused Table A-3 S-Video-Out 123 4 56 7 Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV-CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground A-2 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 165
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-3 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 166
Connector Pin Assignments Table A-5 RJ-11 (Modem) Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused A-4 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 167
Connector Pin Assignments Table A-6 Audio-In (Microphone) Pin Signal 1 Audio signal in 2 Audio signal in Pin Signal 3 Ground Maintenance and Service Guide A-5 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 168
Connector Pin Assignments Table A-7 Audio-Out (Headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel Pin Signal 3 Ground A-6 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 169
or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the notebook is used. Maintenance and Service Guide B-1 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 170
voltage rating of 125 or 250 V AC, as required by each country's power system. ■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook. B-2 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 171
Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy UTE VDE IMQ METI KEMA NEMKO SEMKO SEV Applicable Note Number 1 1 1 2 1 1 1 1 1 3 1 1 1 1 Maintenance and Service Guide B-3 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 172
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. B-4 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 173
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 374745-001. Maintenance and Service Guide C-1 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 174
cover to the notebook (screw is captured on the cover by a C clip; documented in Section 5.6) 2 Four screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips; documented in Section 5.3) Phillips M2.0×5.0 Screw Locations C-2 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 175
Screw Listing Table C-2 Phillips PM2.5×4.0 Screw mm Color Qty. Length Thread Silver 4 4.0 mm 2.5 mm Where used: Four screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Head Width 4.0 mm Phillips M2.5×4.0 Screw Locations Maintenance and Service Guide C-3 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 176
the notebook (documented in Section 5.5) 2 Three screws that secure the switch cover to the notebook (documented in Section 5.8) 3 Two screws that secure the keyboard to the notebook (documented in Section 5.10) Head Width 4.0 mm Phillips M2.0×8.0 Screw Location C-4 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 177
43 8.0 mm 2.0 mm Where used: 1 Four screws that secure the display assembly to the notebook (documented in Section 5.11) 2 Four screws that secure the top cover to the notebook (documented in Section 5.12) Head Width 4.0 mm Phillips M2.0×8.0 Screw Locations Maintenance and Service Guide C-5 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 178
Table C-3 Phillips PM2.0×8.0 Screw (Continued) mm Color Qty. Length Thread Black 43 8.0 mm 2.0 mm Where used: Four screws that secure the display assembly to the notebook (documented in Section 5.11) Head Width 4.0 mm Phillips M2.0×8.0 Screw Locations C-6 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 179
Table C-3 Phillips PM2.0×8.0 Screw (Continued) mm Color Qty. Length Thread Black 43 8.0 mm 2.0 mm Where used: Eleven screws that secure the top cover to the notebook (documented in Section 5.12) Head Width 4.0 mm Phillips M2.0×8.0 Screw Locations Maintenance and Service Guide C-7 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 180
C-3 Phillips PM2.0×8.0 Screw (Continued) mm Color Qty. Length Thread Black 43 8.0 mm 2.0 mm Where used: Two screws that secure the audio/USB board to the notebook (documented in Section 5.14) Head Width 4.0 mm Phillips M2.0×8.0 Screw Locations C-8 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 181
Table C-3 Phillips PM2.0×8.0 Screw (Continued) mm Color Qty. Length Thread Black 43 8.0 mm 2.0 mm Where used: Seven screws that secure the system board to the notebook (documented in Section 5.16) Head Width 4.0 mm Phillips M2.0×8.0 Screw Location Maintenance and Service Guide C-9 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 182
2.0 mm 4.0 mm Where used: 1 Two screws that secure the base enclosure small fan to the notebook (documented in Section 5.19) 2 Three screws that secure the base enclosure large fan to the notebook (documented in Section 5.19) Phillips M2.0×8.0 Screw Locations C-10 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 183
Screw Listing Table C-4 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Black 4 3.0 mm 2.0 mm Where used: Three screws that secure the LED board to the notebook (documented in Section 5.9) Head Width 4.0 mm Phillips M2.0×3.0 Screw Locations Maintenance and Service Guide C-11 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 184
Listing Table C-4 Phillips PM2.0×3.0 Screw (Continued) mm Color Qty. Length Thread Black 4 3.0 mm 2.0 mm Where used: One screw that secures the modem board to the notebook (documented in Section 5.20) Head Width 4.0 mm Phillips M2.0×3.0 Screw Locations C-12 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 185
C-5 Hex Socket HM5.0×9.0 Screw Lock mm Color Qty. Length Thread Silver 2 9.0 mm 2.5 mm Where used: Two screw locks that secure the system board to the notebook (documented in Section 5.16) Head Width 5.0 mm Hex Socket HM5.0×9.0 Screw Lock Locations Maintenance and Service Guide C-13 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 186
(documented in Section 5.17) 2 Two screws that secure the left speaker to the notebook (documented in Section 5.18) 3 One screw that secures the right speaker to the notebook (documented in Section 5.18) Head Width 4.0 mm Phillips M2.0×4.0 Screw Locations C-14 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 187
mm Color Qty. Length Thread Width Silver 2 9.0 mm 1.5 mm 2.0 mm Where used: Two screws that secure the expansion port bracket to the system board on Compaq Presario X6000 notebooks (documented in Section 5.16) Slotted M1.5×9.0 Shoulder Screw Location Maintenance and Service Guide C-15 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 188
PM1.5×4.0 Screw mm Color Qty. Length Thread Silver 2 4.0 mm 1.5 mm Where used: Two screws that secure the PC Card cage to the system board on Compaq Presario X6000 notebooks (documented in Section 5.16) Head Width 4.0 mm Phillips M1.5×4.0 Screw Location C-16 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 189
PM1.5×14.0 Screw mm Color Qty. Length Thread Black 2 14.0 mm 1.5 mm Where used: Two screws that secure the PC Card cage to the system board on Compaq Presario X6000 notebooks (documented in Section 5.16) Head Width 4.0 mm Phillips M1.5×14.0 Screw Location Maintenance and Service Guide C-17 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 190
Screw Listing Table C-10 Phillips PM1.5×3.5 Screw mm Color Qty. Length Thread Silver 1 3.5 mm 1.5 mm Where used: One screw that secures the right speaker to the notebook (documented in Section 5.18) Head Width 3.5 mm Phillips M1.5×3.5 Screw Location C-18 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 191
.0 Spring-Loaded Shoulder Screw mm Color Qty. Length Thread Silver 4 12.0 mm 2.0 mm Where used: Four screws that secure the heat sink module to the notebook (documented in Section 5.21) Head Width 6.0 mm Phillips M2.0×12.0 Spring-Loaded Shoulder Screw Locations Maintenance and - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 192
6-7 battery pack release latch 1-17 Bluetooth board removal 5-39 spare part number 3-5, 3-20, 5-39 bottom components 1-16 C cables, service considerations 4-2 caps lock key 1-11 caps lock light 1-12 CD-ROM drive OS not loading 2-20 precautions 4-3 components bottom 1-16 front 1-5 keyboard 1-9, 1-10 - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 193
-RW Combo Drive spare part number 3-7, 3-11, 3-19, 3-21, 5-11 specifications 6-10 DVD-ROM drive OS not loading 2-20 precautions 4-3 E electrostatic discharge 4-4, 4-8 exhaust vents 1-8, 1-9, 1-12, 1-16 expansion base, troubleshooting 2-14 expansion port 2 1-7 Index-2 Maintenance and Service Guide - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 194
5-10 flowcharts, troubleshooting no audio 2-21, 2-22 no network/modem connection 2-26 no OS loading 2-15 no OS loading from CD-ROM/DVD-ROM Drive 2-20 no OS loading from diskette drive 2-19 no OS loading from hard drive 2-16, 2-17, 2-18 no power 2-8, 2-10, 2-11 no video 2-12, 2-13 nonfunctioning - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 195
troubleshooting 2-24 keyboard components 1-9, 1-10 keypad keys 1-11 L label area 1-17 LED board removal 5-21 spare part number 3-3, 3-22, 5-21 left-side components 1-8 Logo Kit, spare part numbers 3-13, 3-19, 3-22 M mass storage devices, spare part numbers 3-10 memory map specifications 6-18 memory - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 196
2-23 notebook feet locations 5-10 notebook specifications 6-1 num lock key 1-11 num lock light 1-13 O operating system not loading, troubleshooting 2-15 optical drive location 1-8 OS not loading 2-20 removal 5-11 spare part numbers 3-7, 3-11, 3-19, 3-21, 5-11 P packing precautions 4-5 PC Card eject - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 197
Index DMA 6-12 DVD/CD-RW Combo Drive 6-8 DVD±RW/R and CD-RW Combo Drive 6-10 hard drive 6-5, 6-6 I/O addresses 6-15 interrupts 6-13 memory map 6-18 notebook 6-1 static shielding materials 4-8 S-Video-out jack location 1-9 pin assignments A-2 switch cover removal 5-18 spare part numbers 3-3, 3-20, - Compaq nx9600 | Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Mainten - Page 198
Index W Windows applications key 1-11 Windows logo key 1-11 wireless button 1-13 wireless light 1-5 workstation precautions 4-6 Maintenance and Service Guide Index-7
Maintenance and Service
Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Document Part Number: 379178-002
September 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.