CyberPower A1500SP1 Warranty Statement

CyberPower A1500SP1 Manual

CyberPower A1500SP1 manual content summary:

  • CyberPower A1500SP1 | Warranty Statement - Page 1
    SERVICE? 1. Before contacting CyberPower, identify your Product model number and the Purchase Date 2. Visit our website at www.CyberPowerSystems.com/support used in accordance with the user manual. 8. Damage when the Product is used contrary to any instructions provided with the Product, or for
  • CyberPower A1500SP1 | Warranty Statement - Page 2
    instruction manual, or warnings provided with the Product and the equipment connected to it. 4. The Product must have been used at all times within the limitations on the Product's VA/Watt capacity, and only with sump pumps /support This document is believed to be accurate, however CyberPower
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CYBERPOWER WARRANTY:
Read the following terms and conditions carefully before using the
CyberPower A1500SP1 (the Product). By using the Product you con-
sent to be bound by and become a party to the terms and conditions
of this Limited Warranty (referred to as “Warranty”). If you do not
agree to the terms and conditions of this Warranty, you should return
the Product for a full refund prior to using it.
WHO IS PROVIDING THIS WARRANTY?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides this Limit-
ed Warranty. Except as required by law, this Warranty only covers the
original purchaser (“Initial Customer”). The Warranty may not be trans-
ferred to any third party and coverage ends if the Initial Customer sells
or otherwise transfers the Product. To be covered the Initial Customer
must still be the owner of the Product at the time of the failure that
results in the claim made under this Warranty (“Occurrence”).
WHAT DOES THIS WARRANTY COVER?
This Warranty is a Limited Warranty, subject to the limitations and
exclusions set forth herein. This Warranty covers defects in design,
materials and workmanship in the Product under normal use and con-
ditions and when installed and used in accordance with this manual. It
also does not cover equipment connected to the Product at the time
of the Occurrence (“Connected Equipment”) that was damaged due
to the failure of the Product. All implied warranties are disclaimed to
fullest extent allowed by law, and in any event, including any implied
warranties of merchantability, fitness for a specific purpose, and qual-
ity are limited to the duration of the Warranty granted hereunder. This
Warranty only applies to consumers and shall not apply in any com-
mercial contexts absent express contractual arrangements between
CyberPower and the purchaser.
WHAT IS THE PERIOD OF COVERAGE?
This warranty covers the Product for three years from the date of
purchase, whereby the Product will be free from defects in design,
material and workmanship subject to the terms of this Warranty.
Any implied warranties claim shall be limited to three years from the
date of purchase.
LIMITED WARRANTY
A1500SP1
YOUR ULTIMATE ALLY IN POWER
Cyber Power Systems (USA), Inc.
4241 12th Avenue East, Suite 400
|
Shakopee, MN 55379
CyberPowerSystems.com
WHO IS COVERED?
This warranty only covers the Original Purchaser. Coverage ends
if you sell or otherwise transfer the Product.
HOW DO YOU GET WARRANTY SERVICE?
1.
Before contacting CyberPower, identify your Product model
number and the Purchase Date
2. Visit our website at www.CyberPowerSystems.com/support
or Call us at (877) 297-6937.
3. If your Product requires warranty service you must provide a copy
of your dated purchase receipt or invoice.
4. Pack and ship the product to CyberPower and all claim forms
that CyberPower provides to you. Show the Claim Number on the
shipping label or include it with the product. You must prepay all
shipping costs, you are responsible for packaging and shipment.
HOW LONG DO I HAVE TO MAKE A CLAIM?
All claims must be made within ten (10) days of the occurrence.
WHAT WILL WE DO TO CORRECT PROBLEMS?
CyberPower will inspect and examine the Product. If the Product is de-
fective in material or workmanship, CyberPower will repair or replace
it at CyberPower’s expense, or, if CyberPower is unable or decides
not to repair or replace a defective Product within a reasonable time,
CyberPower will refund to you the full purchase price you paid for the
Product (purchase receipt showing price paid is required).
WHO PAYS FOR SHIPPING?
We pay when we send items to you;
you pay when you send items to us.
WHAT ARE SOME EXAMPLES OF WHAT THIS
WARRANTY DOES NOT COVER?
This Warranty does not cover or apply to: Products which are not
defective or broken; Products that are working as described in the
user manual; to any abnormal wear, misuse, modification, operation or
storage outside environmental limits of the Product or the equipment
connected to it, nor for damage while in transit or in storage, nor if
there has been improper operation or maintenance, or use with items
not designed or intended for use with the Product, such as laser
printers, appliances, aquariums, medical or life support devices, etc.
All warranties are null and void if, in CyberPower’s sole discretion
CyberPower determines: the Product in use during the Occurrence is
not provided to CyberPower or its representative for inspection upon
CyberPower’s or its representative’s request at the sole expense of the
Original Purchaser; that the Product or Connected Equipment have
been improperly installed, altered in any way or tampered with; that
the damage did not result from the Occurrence or that no Occurrence
in fact took place; the repair or replacement of the Connected
Equipment is covered under a manufacturer’s warranty; or if
CyberPower or its representative determines that the Product or the
Connected Equipment were not used under normal operating con-
ditions, or were not used in accordance with all labels or instructions
provided with the Product.
CyberPower does not cover or undertake any liability in any event for
any of the following:
1.
Damage from any circumstance described as excluded above with
respect to the Product.
2. Loss of or damage to data, records, or software or the restoration
of data or records, or the reinstallation of software.
3. Damage from causes other than AC Power Line Transients, spikes,
or surges on properly installed, grounded and code-compliant 120
volt utility power lines in the United States.
4. Damage caused by unprotected phone, network, or coaxial cables.
If the connected phone, network, or coaxial cables are not protect-
ed the Warranty is null and void if a power disturbance damages
your Connected Equipment through the phone, network, or coaxial
lines. You are only covered if the disturbance entered through the
AC lines.
5. Damage caused by voltage spikes lasting longer than 1ms. The
Product was designed to eliminate disrupting and damaging
effects of momentary (less than 1ms) voltage spikes or impulses
from lightning or other power transients. If it can be shown that a
voltage spike lasting longer than 1ms has occurred, the Occurrence
will be deemed outside the rated capabilities of the Product and
the Limited Warranty is void.
6. Damage following any alternation, modification, or tampering with
the Product.
7.
Damage when the Product was not installed or used in accordance
with the user manual.
8. Damage when the Product is used contrary to any instructions
provided with the Product, or for any unintended or prohibited use.
WHAT OTHER LIMITATIONS APPLY?
To the extent permitted by law, this Warranty and the remedies set
forth are your sole and exclusive remedy and are provided in lieu of
all other warranties, remedies and conditions, whether oral, written,
statutory, express or implied. CyberPower disclaims all statutory and
implied warranties, including without limitation, warranties of mer-
chantability, quality, and fitness for a particular purpose and warranties
against hidden or latent defects, to the fullest extent permitted by
law. In so far as such warranties cannot be disclaimed, CyberPower
limits the duration and remedies of such warranties to one year or the
duration of this Limited Warranty if so required, and, at CyberPower’s
option, the repair or replacement services described herein. Some
States do not allow limitations on how long an implied warranty (or
condition) may last, so the limitation described above may not apply
to you. CyberPower may, as a condition of fulfilling duties under this
warranty, including by way of example the replacement or refund of
the Product, that Consumer demonstrate that the Product be provided
to CyberPower and be free and clear of liens and other encumbrances.
1.
This Warranty does not apply unless the Product and the equip-
ment that was connected to it were connected to properly wired
and grounded outlets (including compliance with electrical and
safety codes of the most current electrical code), without the use
of any adapters or other connectors.
2. The Product must have been plugged directly into the power
source and the equipment connected to the Product must be di-
rectly connected to the Product and not “daisy-chained” together
in serial fashion with any extension cords, another Product or
device similar to the Product, surge suppressor, or power tap.
Any wrongful installation voids the Warranty.