DIRECTV HR21 System Manual

DIRECTV HR21 Manual

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  • DIRECTV HR21 | System Manual - Page 1
    DVR RECEIVERS USER GUIDE DIRECTV PLUS® DVR DIRECTV PLUS® HD DVR
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    STAR qualified, giving you the benefit of saving energy and helping our environment. However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in conjunction with
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    3
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    4 DIRECTV® DVR USER GUIDE
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    Video Recorder) and the DIRECTV Plus® HD DVR. Because this user guide was designed to accommodate several models of DIRECTV® Receivers, your receiver and its user interface may vary slightly from what is shown here. Getting Connected If a professional installed your DIRECTV® Receiver, you're ready
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    Remote Control 14 Turning Your Equipment On and Off 14 Navigation and Destination Buttons 15 Shortcut Buttons 15 DVR Control Buttons 16 The Progress Bar 17 Live Buffer 18 CHAPTER 2: CHANNELS & PROGRAM INFO Program Guide 20 Local Channels 20 Unsubscribed Channels 20 HD & SD Channels 21 3D
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    Blocks 46 Spending Limits 47 Viewing Hours 47 Favorite Channels 48 CHAPTER 3: DIRECTV CINEMA™ & PAY PER VIEW DIRECTV CINEMA 50 New Movie Releases 52 All Movies & Shows 53 Showroom 53 Ordering DIRECTV CINEMA Programs 54 Pay Per View Events 57 CHAPTER 4: RECORDINGS Recording a Single
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    88 TVApps 89 CHAPTER 6: SETTINGS Setup and Activation 92 Guided Setup 92 Activate Your DIRECTV® Service 92 Connections 93 Your Phone Connection 93 Connections for Auxiliary Equipment 93 System Setup 97 Info & Test 97 Display 98 Audio 100 HDTV 101 Network Setup 103 Remote Control 103
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    Satellite (or Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 CHAPTER 7: HELP & TROUBLESHOOTING Help 108 Troubleshooting Tips 109 Reset/Reauthorizing Your Receiver 109 System Software Updates 110 Onscreen Error Messages 110 Run the System Test 111 Frequently Asked Questions 112
  • DIRECTV HR21 | System Manual - Page 10
    . Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 10 DIRECTV® DVR
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    your DIRECTV® Receiver while it is connected to the AC power supply. If you want to move your set-top box, first disconnect it, then wait at least 30 seconds before continuing • CAUTION: To reduce the risk of fire, use only No. 26 AWG or better telecommunications line cord. • CAUTION: Replace remote
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    record the serial and model numbers in case you need them. *These numbers are typically behind the card door on the front panel of your receiver. Model No. * Serial No. Acquisition Date Dealer/Address/Phone Access Card * Receiver ID * 12 DIRECTV® DVR USER GUIDE
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    CHAPTER 1 - YOUR REMOTE CONTROL YOUR REMOTE CONTROL 14 Turning Your Equipment On and Off 14 Navigation and Destination Buttons 15 Shortcut Buttons 15 DVR Control Buttons 16 THE PROGRESS BAR 17 LIVE BUFFER 18 13
  • DIRECTV HR21 | System Manual - Page 14
    times for just one press, it means the batteries (size AA) are getting low and need to be replaced. These two buttons turn your TV and DIRECTV® Receiver on or off together. If your DIRECTV® System was installed professionally, your remote has already been programmed to operate your TV. If you
  • DIRECTV HR21 | System Manual - Page 15
    Navigation and Destination Buttons The buttons in the middle of the remote are navigation and destination keys. Press the GUIDE button to go to the program guide screen. Press the ACTIVE button to go to the DIRECTV Interactive services home page. The LIST button takes you to the Playlist. Press
  • DIRECTV HR21 | System Manual - Page 16
    button down for slow motion. PAUSE / FRAME BY FRAME II Freezes the action of any Guide and live TV. Press twice to record a series. STOP While watching recorded TV, pressing this stops playback Standard-Definition DVRs (models R15/R16) work differently. If you have one of these receivers, press and
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    Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 The Progress Bar When you use the DVR control buttons, this indicator bar appears at the bottom of the screen to show where you the title of the show. 12:00p 12:09p Football R 12:30p 8 CHAPTER 1 - Using Your Remote Control 17
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    Live Buffer Live Buffer Your DVR saves programs to the hard drive instantly and continuously, while you watch. This "live buffer" lets you pause, rewind, fast forward record them both and then use the PREV(ious) button on the remote to toggle between them. Progress Bar 18 DIRECTV® DVR USER GUIDE
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    CHAPTER 2 - CHANNELS & PROGRAM INFO PROGRAM GUIDE 20 Mini-Guide 23 Filtering the Guide 23 Guide Options 24 CHANNEL BANNER 25 TV OPTIONS 26 MENU 30 SMART SEARCH (High-Definition DVRs 32 SEARCH FOR SHOWS (Standard-Definition DVRs 39 PARENTAL CONTROLS 42 FAVORITE CHANNELS 48 19
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    Channels Channels in the guide that are not part of your subscription package are shown grayed out. You can customize your guide to hide these channels. See "Guide Options, Change Favorites List" later in this chapter for details. Unsubscribed Channels 20 DIRECTV® DVR USER GUIDE Look for shortcut
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    you want to see only the HD version of a channel in the guide go to Chapter 6, "Settings, System Setup, Display" for instructions on how to make that setting. HD Channel Program Guide 3D Channels High-Definition DVRs Just like the 3D experience in movie theatres, DIRECTV 3D make you feel like you
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    software to download. Press the ACTIVE button on your remote to get the latest weather, horoscopes, lottery results, games and more. The channel is ready to interact when the yellow highlight box appears. To exit an interactive channel, press GUIDE arrows on your remote to hear the audio
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    you are watching a show and want a quick look at what's on next, press the BLUE button to display a one-line mini program guide. You can use it for the current channel or you can type in a new channel number to see what's on there. Press SELECT on the
  • DIRECTV HR21 | System Manual - Page 24
    " to quickly go to a future date and time in the guide. Change Favorites List By default, your program guide displays all channels offered by DIRECTV, some of which may not be in your programming package. listing of what is available in the guide in chronological order. 24 DIRECTV® DVR USER GUIDE
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    Banner When you find a current show in the guide you want to watch, press SELECT and the receiver changes to that channel. The channel banner briefly Info" for detailed program information and other options. On High-Definition DVRs the channel banner also provides easy access to TVmail, the last
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    DVRs, press the YELLOW button on your remote to display the TV Options menu. TVmail Select "TVmail," to see your messages. DIRECTV software changes and new features that we download to your receiver. When you have new mail, an "envelope" icon appears in the channel banner. On Standard-Definition DVRs
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    5). When you select a channel from this list, the receiver will tune to that channel. This is an easy way to toggle DVRs, press the YELLOW button on your remote and select "View Previous Channels". TV Options 2 3 4 5 6 Favorite Channel Lists Select "Favorites" to update the program guide
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    is the only difference so check out both to determine your preference. Select OFF to turn the display of subtitles or closed captioning off. SD Receivers support 'pass-through,' allowing your TV to display captioning when available. 28 DIRECTV® DVR USER GUIDE
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    listed. Not all programs have alternate languages. On Standard-Definition DVRs, press the YELLOW button on your remote and then select "Audio Options". Parental Controls Select "Parental" to quickly lock or unlock your receiver. You can also customize your parental controls settings by selecting
  • DIRECTV HR21 | System Manual - Page 30
    viewing. CINEMAplus High-Definition DVRs Connect your DVR to your high-speed Internet service to gain access to thousands of additional movies and TV shows for no extra charge. Note: Refer to Appendix 2 for instructions on connecting your DIRECTV HD DVR to the Internet. Smart Search Just start
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    you connect your DVR to your home computer network. See Appendix 2 for instructions on How to Network Your HD DVR. DIRECTV® HD DVR Menu Menu 2 3 4 5 6 Caller ID Contains a log of the phone calls into your home (assuming you have a connected land line and subscribe to Caller ID service from
  • DIRECTV HR21 | System Manual - Page 32
    and start typing. There are two ways to input your search term: 1. Number keys on your remote - Use the number keys on your remote like a cell phone to enter your search term. To erase letters, press the LEFT ARROW. articles like "The" or "An" preceding your search term. 32 DIRECTV® DVR USER GUIDE
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    highlight it and press SELECT. Smart Search (High-Definition DVRs) Note: Your HD DVR must be connected to the Internet to display YouTube videos. 2 3 4 5 6 's name for a list of their other programs available in the program guide. "You Might Like" offers titles of shows that are similar to
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    (High-Definition DVRs) If you select . Therefore, any time a program becomes available in the Guide that matches your Person, it will automatically be recorded. Highlight the autorecord and press the RED button. You can also review the person's "Filmography" which lists the movies or TV Shows
  • DIRECTV HR21 | System Manual - Page 35
    Chapter Chapter Chapter 1 2 3 4 Smart Search (High-Definition DVRs) If you select a Channel A list of all programs can also highlight a program and press the orange REC (record) button on your remote to schedule it to record or press SELECT on a highlighted program for detailed program
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    to pause, fast forward, rewind and play YouTube content. You may use Parental Controls to limit access to this feature. Note: To learn how to connect your HD DVR to the Internet, see Appendix 2, How to Network your HD DVR or visit directv.com/getconnected. 36 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 37
    to a program's title or description. The more specific you can be with your keyword, the better your remote and select "Smart Search". Type in your keyword and press the RED button on your remote available in the Guide that matches your Smart Search (High-Definition DVRs) CHAPTER 2 - Channels
  • DIRECTV HR21 | System Manual - Page 38
    extra typing). Your receiver displays your 25 most recent searches in alphabetical order. Press MENU on your remote and select "Smart Search". Highlight and select "Recent Searches" at the bottom of the keypad. Highlight a previous search from the list and press SELECT. 38 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 39
    find programs based on Title, Person, Channel or Keyword. This powerful tool finds all programs that match your criterion within the 14-day program guide as well as the DIRECTV CINEMA library. To start your search, press MENU on your remote, select "Search for Shows", and then select the search type
  • DIRECTV HR21 | System Manual - Page 40
    the person selected. Autorecords are persistent. Therefore, any time a program becomes available in the Guide that matches your Person, it will automatically be recorded. Search by "Channel" Use the onscreen press SELECT for program info and recording and other options. 40 DIRECTV® DVR USER GUIDE
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    DVRs) Search by "Keyword" A keyword search is an in-depth search that looks for programs by matching a keyword (of your choice), to a program's title or description. The more specific in case you want to update or reuse a search you used previously. Press MENU on your remote, select "Search for Shows
  • DIRECTV HR21 | System Manual - Page 42
    them for the whole family. Press MENU, select "Parental, Fav's & Setup," select "Parental Controls," and then "Edit Settings". You'll see the High-Definition DVRs you can also access Parental Controls by pressing INFO, then selecting "Parental", then "Parental Controls". 42 DIRECTV® DVR USER GUIDE
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    a passcode. You'll want to make it easy enough to remember, but hard enough so someone can't guess what it is! This passcode will be your entry If you have Parental Controls set and temporarily unlocked, turning the receiver off will turn the parental controls back on. Parental Controls 4 5
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    MENU, select "Parental Fav's & Setup", then select "Parental Controls." Various your passcode. On High-Definition DVRs you can also unlock Parental Control Standard-Definition Receivers, select "Ratings" and then highlight the desired tab using the GREEN and RED buttons on your remote to switch
  • DIRECTV HR21 | System Manual - Page 45
    Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter Movies Select the button next to the overall ratings limit you wish to impose. Brief descriptions of the ratings appear for your guidance. Parental Controls 1 2 3 4 5 6 TV Programs Highlight and select the TV ratings limit you
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    program guide, Manage Recordings screens, and when channel surfing. Select "Adult Channels" (or "Adult Ch's" on StandardDefinition Receivers), channels. Select "Channel Blocks" (or "Chan Blocks" on Standard-Definition Receivers). Scroll down the channel list and select those you wish to block.
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    on each Pay Per View purchase. Select "Spending Limits" (or "Spending" on Standard-Definition Receivers). Then enter your preferred spending dollar limit using the numbers on your remote. Parental Controls 1 2 3 4 5 6 7 Viewing Hours Specify days and times when TV watching is allowed in
  • DIRECTV HR21 | System Manual - Page 48
    in your DIRECTV programming package. Press MENU on your remote, select "Parental, Fav's & Setup," then "Favorite Channels." If you haven't created a Favorites list, the "Setup Custom 1" and "Setup Custom 2" options will be displayed. Select the one you want, and follow the onscreen instructions to
  • DIRECTV HR21 | System Manual - Page 49
    CHAPTER 3 - DIRECTV CINEMA™ & PAY PER VIEW DIRECT CINEMA 50 PAY PER VIEW EVENTS 57 49
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    the program guide, highlight the title and press INFO on your remote. Select the Record option and follow the onscreen instructions. As long as your receiver is connected to a land-based phone line or the Internet, you can use your remote to order. Otherwise, order on directv.com. Your receiver lets
  • DIRECTV HR21 | System Manual - Page 51
    Chapter Chapter Chapter Chapter 1 2 3 4 DIRECTV CINEMA (High-Definition DVRs) With your DIRECTV HD DVR connected to the Internet, you can also enjoy hundreds of the biggest can also tune directly to the channel using your remote control. CHAPTER 3 - DIRECTV Cinema™ & Pay Per View 51 5 6 7 8
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    the exception of "In Theaters" titles. Select a category and browse the titles using the arrow keys on your remote or the Page Up/Down buttons. Alternatively, you can search for a movie by typing in your search term using the number keys on your remote like a cell phone. 52 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 53
    to your DIRECTV HD DVR, you need a connection to the Internet, HD Access, DVR service and broadband Internet service with a connection speed of DIRECTV channel number. For example, A&E is on channel 265. The homepage is channel 1265. Showroom Showroom offers you DIRECTV content such as instructional
  • DIRECTV HR21 | System Manual - Page 54
    DVRs) Ordering DIRECTV CINEMA Programs The steps for ordering programs depend on whether your receiver IS connected or IS NOT connected to the Internet. If your receiver is NOT connected to the Internet: To order a movie, highlight a title and press the orange REC (Record) button on your remote
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    the BLUE button on your remote. This ensures that the movie will not be deleted by the receiver as your disk drive fills up. Warning: Setting too many programs to "Keep" may fill up your disk and not allow new programs to be recorded. If your receiver IS connected to the Internet: To order a program
  • DIRECTV HR21 | System Manual - Page 56
    has a default limit of 5 movies that will move from the Queue to the Playlist. Watch or delete one of these movies to receive more. You can also change the default limit by pressing MENU on your remote and selecting "Manage Recordings", "Queue", and then "Preferences". 56 DIRECTV® DVR USER GUIDE
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    Per View Events Special events like UFC, Boxing, WWE and more are listed in the program guide starting on channel 117. Ordering PPV events works the same way as ordering DIRECTV CINEMA movies from the program guide. See previous section for details. Pay Per View Events 2 3 4 5 6 7 8 CHAPTER
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    58 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 59
    CHAPTER 4 - RECORDINGS RECORDING A SINGLE SHOW 62 RECORDING A SERIES 64 WATCHING AND DELETING YOUR RECORDED SHOWS .........65 MY PLAYLIST 66 Playlist Options 67 Managing My Playlist 68 MANAGE RECORDINGS 70 RECORDING FROM YOU COMPUTER OR PHONE 74 59
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    you know that your show is being recorded or is scheduled to record. Note: You can record two shows at the same time with your DIRECTV DVR if you have made the proper connections to your satellite dish. 60 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 61
    the program guide. If you are watching while recording and you think your show might go into the next time slot, press INFO on the remote, then "Save Changes" (for StandardDefinition DVRs, select "Update.") If your show is set to record in the future, you can find it in the guide or To Do list, then
  • DIRECTV HR21 | System Manual - Page 62
    the recording time or change any other recording option, press INFO on the remote, select "More Info" and then "Record Series" from the onscreen choices. If Stop Recording." On Standard-Definition DVRs, the options are "Cancel This," "Cancel All" and "Don't Cancel." 62 DIRECTV® DVR USER GUIDE
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    Shows To see your list of recorded shows, press LIST on the remote. Alternatively, you can also press MENU and select "My Playlist." Use watched part of the show) to start the show. You can use any of the DVR control buttons (like PAUSE, FFWD, ADVANCE, etc.) while watching your recorded show. If
  • DIRECTV HR21 | System Manual - Page 64
    screen displays all your recorded programs. To get to the Playlist screen directly, press LIST on the remote, or press MENU and select "My Playlist." Titles that you have not viewed yet are shown in to play all the episodes in the folder, in order from oldest to newest. 64 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 65
    . This option will help you find what you want faster, once you start to record a lot of programs. Choose "High-Def" to sort exclusively for HD shows. This is just a temporary filter for your list, so just press the left arrow or BACK to see your full Playlist again. Change Order
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    also use this option to close them all. Managing My Playlist Your DVR has lots of recording space but it is possible to fill up the hard drive if you record regularly. A quick way to check how much space you to "Keep" it in your Playlist until you delete it. 37% Free 66 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 67
    keep and press the BLUE button on your remote. A blue,circle K icon will appear next to the program title indicating it will be kept until you delete it. You may be tempted to make all of your recordings "Keep Until I Delete", but if your hard drive ever fills up, new recordings can't take
  • DIRECTV HR21 | System Manual - Page 68
    DIRECTV CINEMA programs scheduled for download over the Internet; remote. A confirmation message will appear before you can delete the show. If you want to delete an entire series from the To Do List, select the show, select "Series Options", then select "Cancel Series." 68 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 69
    (or Prioritizer) The Series Manager screen (or Prioritizer screen on Standard-Definition DVRs) displays a prioritized list of all the series you've scheduled to record. If there is a series recording conflict and the receiver must choose which show to record, it uses this list to determine the
  • DIRECTV HR21 | System Manual - Page 70
    Manual Record (or Manual) and enter all of the options as you wish, including whether you want this to be a one-time or recurring recording (i.e. every Tuesday), channel, day and date, start time and duration. You can schedule a manual recording up to 14 days in advance. 70 DIRECTV® DVR USER GUIDE
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    the receiver to use every time it does a recording. The receiver's Episodes" for a show that appears many times in the guide, you may find it uses disk space rapidly. The is full, in which case the DVR can delete it automatically if the disk fills will occur until you manually delete some of your
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    / tvlistings to see an on-line version of the program guide. Select a show and click "Record". If you have more than one DVR in your home, choose the DVR you want to record to and then click "Record to Receiver". Note: If you have a mix of HD and SD DVRs in your home, make sure not to
  • DIRECTV HR21 | System Manual - Page 73
    find any program and set your home DVR. Features: Search for any television show up DIRECTV CINEMA™ right on your phone (available for iPhone, Android, Palm, BlackBerry and Windows Phone 7), no need to have your receiver connected to a phone line Record to any DIRECTV DVR in your home Go to directv
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    74 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 75
    CHAPTER 5 - EXTRAS CALLER ID 76 DIRECTV® DOUBLEPLAY 77 DIRECTV™ IPAD® APP 78 DIRECTV® WHOLE-HOME DVR SERVICE (HD Receivers) .....79 GAMESEARCH 84 GSN GAME LOUNGE 84 MUSIC, PHOTOS & MORE 86 QUICKTUNE 88 SCOREGUIDE 88 TV APPS 89 75
  • DIRECTV HR21 | System Manual - Page 76
    ." This will toggle the option to now read "Turn off Notices." Note: You must subscribe to caller ID service through your phone company and your receiver must be connected to the phone line. You can review your 25 most recent calls in the call log at any time. To see your call log, press
  • DIRECTV HR21 | System Manual - Page 77
    DIRECTV® DoublePlay™ High-Definition DVRs With DoublePlay you can easily switch between two programs on at the same time without missing a minute of either. Your HD DVR stores up to 90 minutes of live TV on two channels. If you tune to a new channel (a third channel) the saved portion on the
  • DIRECTV HR21 | System Manual - Page 78
    screen with the programming you watch most. Plus, program your DVR from wherever you are. Features: Use your iPad as a remote control: Play, pause, rewind, fast-forward, scroll through parental info, similar shows, and photos. Go to directv.com/ipad for more information. 78 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 79
    H23 with DECA, R22 with DECA,HR20-HR23 with DECA) for each TV, a SWiM network, HD Access, DVR service and DIRECTV® Whole-Home DVR service. There is a limit of one remote viewing per DVR at a time. For Whole-Home DVR to function, your receivers should never have an Ethernet cable connected, unless it
  • DIRECTV HR21 | System Manual - Page 80
    Service: Once DIRECTV® Whole-Home DVR service is activated on your account, press the LIST button on your remote. The message on the right will display, confirming the service has been enabled. Select "Continue". Note: Service activation and location naming are typically performed by the installer
  • DIRECTV HR21 | System Manual - Page 81
    View Status: To view the Whole-Home status for all your connected HD DVRs, press MENU, select "Parental, Fav's & Setup," "System Setup," "Whole-Home" and then "Status." This screen indicates if DIRECTV® Whole-Home DVR service is authorized, as well as the Playlist sharing settings for all networked
  • DIRECTV HR21 | System Manual - Page 82
    HD DVR to your DIRECTV® System doubles your recording capacity. Don't worry about having to remember which DVR you recorded your shows on. Whole-Home DVR service keeps things simple by giving you a single, unified playlist of all your recordings on any connected TV. 82 DIRECTV® DVR USER GUIDE
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    DIRECTV® Whole-Home DVR Service (High-Definition Receivers) Recordings can only be managed from the HD DVR receiver that recorded the show (even if they were originally requested from a NonDVR receiver HD DVR the program was recorded on and one other location). If a third location tries to playback
  • DIRECTV HR21 | System Manual - Page 84
    not available. GSN Game Lounge The GSN Game Lounge service contains memory and skill games that you can play onscreen using only your remote. There are free as well as subscription-only games. If you become a top scoring player you will see your name on the leader board. 84 DIRECTV® DVR USER GUIDE
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    menu item, only shown when your DVR is connected to your home network. Compatible models include the DIRECTV HD DVR (model HR20 or later) or DIRECTV Plus® DVR (model R22). Other models may support DIRECTV Media Share in the future. Your DIRECTV Receiver can be connected to your home network to show
  • DIRECTV HR21 | System Manual - Page 86
    Music, Photos & More (High-Definition DVRs) Select "Music" to go to the Music submenu, where you can access music by Artist, Album, Song, Playlists and Channel on the Progress bar. Select "Photos", go to the Photos submenu. Select "Browse" to see several photos at once. 86 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 87
    Chapter Chapter Chapter Chapter Chapter Chapter Chapter Music, Photos & More (High-Definition DVRs) You can listen to music and display photos at the same time. 1 2 3 4 5 6 Press the GREEN button on your remote to toggle between music, photos and video control modes. Pressing the STOP button
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    of our special sports and entertainment channels. Look for an onscreen popup that lets you know when interactive content is available and follow the onscreen instructions to use the interactive features. 88 DIRECTV® DVR USER GUIDE
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    the press of a button. To enjoy TV Apps, your HD Receiver must be connected to the Internet. See Appendix 2: How to Network your HD DVR for instructions. How It Works: Press the Right Arrow button on your remote control to launch TV Apps. Select the DIRECTV App Store icon at the top of the TV Apps
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    90 DIRECTV® DVR USER GUIDE
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    CHAPTER 6 - SETTINGS SETUP AND ACTIVATION 92 CONNECTIONS 93 SYSTEM SETUP 97 Info & Test 97 Display 98 Audio 100 HDTV 101 Network Setup 103 Remote Control 103 Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 91
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    from the satellite for the onscreen program guide. Next, you'll be given the opportunity to program your remote to control other equipment such as your TV and/or DVD player. Just follow the screen instructions and you'll be ready to watch in no time! Activate Your DIRECTV® Service Once all the setup
  • DIRECTV HR21 | System Manual - Page 93
    interactive channels will be limited. Do not connect your receiver to a digital PBX phone system - doing so may permanently damage your equipment and void your warranty. Connections for Auxiliary Equipment The following instructions apply if you are upgrading to a new TV or adding a surround sound
  • DIRECTV HR21 | System Manual - Page 94
    the manuals for that equipment to see the connection options specific to each make and model. The following images show examples of how your receiver may be connected, using the supported video and audio connections for the TV, the surround sound, and the DVD player/burner or VCR. 94 DIRECTV® DVR
  • DIRECTV HR21 | System Manual - Page 95
    also shows using a VCR or DVD burner with RCA audio and video connectors. Connections VCR/DVD Burner Television Surround System 2 3 4 5 6 Example: TV with with RCA audio and video connectors. DIRECTV DVR DIRECTV DVR Television Surround System VCR/DVD Burner CHAPTER 6 - Settings 95 7 8
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    Connections Example: TV with S-Video Connector Here is an example of a TV that has an S- This example also shows using a VCR or DVD burner with RCA audio and video connectors. 96 DIRECTV® DVR USER GUIDE DIRECTV Plus® DVR Television Surround System Surround System DIRECTV Plus® DVR VCR/DVD Burner
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    , software version etc... as well as, current receiver settings. This information can be useful during troubleshooting. Note: For SD Receivers select "Info & Test" and then press the GREEN and RED buttons on your remote to move between the System Info and System Test screens. System Setup CHAPTER
  • DIRECTV HR21 | System Manual - Page 98
    remote to move between the Preferences, TV Ratio and Time Zone screens. Preferences These are user interface display settings which include: Recording Tips (HD Receivers ONLY): Turn "On" or "Off" helpful tips that display on screen whenever you schedule a recording. Guide HD Channels (HD Receivers
  • DIRECTV HR21 | System Manual - Page 99
    select the font style, size and color for the display of captions. Clock Select "Clock" (or "Time Zone" on Standard-Definition Receivers) to set your time zone and whether you want the receiver to show Daylight Savings time or not. TV Ratio Standard-Definition DVRs On SD Receivers, select the "TV
  • DIRECTV HR21 | System Manual - Page 100
    icon in the program description and Channel Banner. HD Channels include 5.1 surround sound when available from the Receivers select "Audio" and then press the GREEN and RED buttons on your remote to move between the Language, Sound Effects and Dolby® Digital screens. 100 DIRECTV® DVR USER GUIDE
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    DVRs Select "HDTV" and then select either "Video", "TV Ratio" or "TV Resolution". Before you get started, you may want to review Appendix 3, About HighDefinition, which describes HD formats and resolutions. Note: To change your screen format and resolution temporarily, press INFO on your remote
  • DIRECTV HR21 | System Manual - Page 102
    your TV can support so your receiver can pass the proper signal. To find the resolutions your TV supports, check the user's guide that came with your TV. If you select a resolution your TV doesn't support, the receiver will reset the setting after a few seconds. 102 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 103
    Network Setup High-Definition DVRs Select "Network Setup" to setup and test the connection of your DVR to the Internet. See Appendix 2, "How to Network Your HD DVR" for details. Remote Control When the MODE switch on your remote is in the left-most position, it controls your DIRECTV Receiver.
  • DIRECTV HR21 | System Manual - Page 104
    up to 200 feet away. Note: Not all DIRECTV Receivers are RF-capable. Receiver Mode Select "Receiver Mode" if you want to use one remote to command a second DIRECTV® Receiver. Advanced Setups Use this option to set up your remote to control 3 or more receivers in one room. 104 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 105
    via your off-air antenna in the Guide. You must have an off-air (terrestrial) antenna connected to your HD DVR Receiver. Not all HD DVR's have a built-in off-air tuner. Whole-Home High-Definition DVRs If you're using DIRECTV® Whole-Home DVR service you can use this option to set or change your
  • DIRECTV HR21 | System Manual - Page 106
    from the hard drive! Note: If Parental Controls are locked, you must enter your password to reset the receiver. Access Card Standard-Definition DVRs Do not select Access Card unless you have a new access card provided by DIRECTV. DIRECTV will provide new access cards and instructions when necessary
  • DIRECTV HR21 | System Manual - Page 107
    CHAPTER 7 - HELP & TROUBLESHOOTING HELP 108 TROUBLESHOOTING TIPS 109 FREQUENTLY ASKED QUESTIONS 112 107
  • DIRECTV HR21 | System Manual - Page 108
    your remote control, receiver features, and troubleshooting. To exit the Customer Information channel, press CHAN UP/DOWN, press GUIDE, or enter a channel number to tune to. You can also find answers to all your questions on DIRECTV's Answer Center at support.directv.com. 108 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 109
    guide information to be acquired. - If the problems persist, try unplugging the power cord of the DIRECTV DVR for 15 seconds, then plug it in again. - If the above two items don't work, try reauthorizing your receiver. On a computer, go to directv.com/reauthorize and follow the onscreen instructions
  • DIRECTV HR21 | System Manual - Page 110
    Troubleshooting Tips System Software Updates DIRECTV periodically sends system software updates to your receiver to improve performance and upgrade features and functions. These updates will occur automatically, usually at times when the receiver would likely be turned off. If your receiver is on
  • DIRECTV HR21 | System Manual - Page 111
    If your system does not pass the System Test, check any of these potential trouble areas: cabling, pointing the satellite dish, phone connection and access card. 7. If you continue to have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. You should run a system test several times before
  • DIRECTV HR21 | System Manual - Page 112
    make sure your TV is on channel 3 or 4. - Press TV INPUT on your DIRECTV remote to cycle through the "sources" or pieces of equipment whose signal is displayed on your TV. TV INPUT must be programmed to work; see Chapter 6, "System Setup, Remote Control" for instructions. 112 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 113
    button on the VCR remote or on the VCR's front panel. - If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV® Receiver back on. - Check your connections and cables. - Check the HD output resolutions and deselect those not supported by your TV
  • DIRECTV HR21 | System Manual - Page 114
    are affected. - If parental limits are active, turn your DIRECTV® Receiver back on and enter your parental lock code at the prompt. DIRECTV DVR turns on or changes channels unexpectedly Your receiver changes to a different channel without a remote control command. 114 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 115
    or that you don't subscribe to. Solution: - Check that DIRECTV DVR and TV are both powered on. - Read Chapter 6, "Connections for Auxiliary Equipment" for instructions about connecting your receiver. - Press the INPUT button on the TV remote control to change video source. - Try another channel and
  • DIRECTV HR21 | System Manual - Page 116
    between your DIRECTV DVR and the satellite dish for loose or broken connections. - If the problem is coming from the program source (for example, you see the problem on one channel, but not on any others), wait for the broadcasting channel to resolve the issue. - If there are obstructions
  • DIRECTV HR21 | System Manual - Page 117
    Setup." Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected. - To refresh your receiver information, go to directv.com/reauthorize. You will need to be logged into your account on directv.com to complete this process. CHAPTER 7 - Help & Troubleshooting
  • DIRECTV HR21 | System Manual - Page 118
    your TV and the receiver may not be connected properly, or there may be a problem with an external stereo or surround sound system. - Verify that your surround sound system is working, if applicable. - Your TV may not support the selected HD resolution from your receiver. 118 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 119
    ID notification. Press MENU select "Caller ID" and then select "Turn On Notices". - Verify that your wireless phone jack transmits Caller ID information. If not, connect a standard phone cable to your receiver or replace your wireless phone jack. CHAPTER 7 - Help & Troubleshooting 119 5 6 7 8
  • DIRECTV HR21 | System Manual - Page 120
    , but I got an error message saying it conflicted with another scheduled record. What do I do? Your DIRECTV DVR can record up to two programs at once, or it can record one program while you watch another live program was an overlap in the programs you tried to record. 120 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 121
    recording conflict with a higher priority program. - Someone may have manually ended the recording. Solution: - Try setting the end time of the same program again later in the week. Check the Program Guide for additional showings. - For sporting events, you may want to Troubleshooting 121 5 6 7 8
  • DIRECTV HR21 | System Manual - Page 122
    - Someone else manually deleted the program. - The hard drive on your DVR is full. The program may not have recorded. - The receiver may have deleted "I Delete", use the ARROW button to move over to Update and press SELECT. - If you recorded a DIRECTV CINEMA movie or Pay Per View event, but did not
  • DIRECTV HR21 | System Manual - Page 123
    get a bunch of reruns and multiple copies of the same program Your DVR is getting full of duplicate recordings of the same program, or old programmer may not provide enough details in the program description for your receiver to determine whether the program is a repeat. Solution: - When you
  • DIRECTV HR21 | System Manual - Page 124
    to your DIRECTV Remote Control. See Chapter 6, "System Setup, Remote Control" for instructions on how to program your remote to control other devices. - If the indicator lights on the remote control start flashing, the batteries in the remote control are running low and should be replaced soon. You
  • DIRECTV HR21 | System Manual - Page 125
    CHAPTER 8 - WARRANTY AND OTHER INFORMATION LIMITED 90-DAY WARRANTY 126 DIRECTV PROTECTION PLAN 129 FCC CUSTOMER INFORMATION 131 TERMS & CONDITIONS FOR USE OF SOFTWARE 135 125
  • DIRECTV HR21 | System Manual - Page 126
    R22) or DIRECTV Plus® HD DVR (Model Number: HR20, HR21, HR22, HR23, HR24) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of acquisition. Who is Covered? You must have proof of acquisition to receive warranty service. A receipt
  • DIRECTV HR21 | System Manual - Page 127
    by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will void this limited warranty. Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. A product that has been modified or adapted
  • DIRECTV HR21 | System Manual - Page 128
    STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV 128 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 129
    : Professional In-home service calls when needed Dedicated Technical Support 24-hour a day Power surge related repairs including those caused by lightning Unlimited dish antenna alignments Cables, switches, and associated wiring throughout Replacement of defective receiver equipment your home
  • DIRECTV HR21 | System Manual - Page 130
    of DIRECTV where authorized by law. Certain limitations may apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at directv.com/protection. 130 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 131
    Responsible Party: DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Number: R or HR against harmful interference in a residential installation. CHAPTER 8 - Warranty & Other Information 131 5 6 7 8
  • DIRECTV HR21 | System Manual - Page 132
    and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV Receiver. • Connect the equipment
  • DIRECTV HR21 | System Manual - Page 133
    modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not
  • DIRECTV HR21 | System Manual - Page 134
    recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. 134 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 135
    you by the providers thereof. The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV. Use of such Software is also subject to the terms of any
  • DIRECTV HR21 | System Manual - Page 136
    DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE, EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES , so the above limitations may not apply to you. 136 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 137
    to the public in source code form. You are free to use, modify and distribute the software and any modifications as long software licenses. The license terms applicable to the GPL may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org, specifically
  • DIRECTV HR21 | System Manual - Page 138
    of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use translate to certain responsibilities for you if you distribute copies of the software, or if you modify it. 138 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 139
    the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights. We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy
  • DIRECTV HR21 | System Manual - Page 140
    TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS") Activities other than copying, 1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on do not apply to those 140 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 141
    used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything
  • DIRECTV HR21 | System Manual - Page 142
    SOFTWARE ("TERMS") operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code not responsible for to patent issues), conditions are receive copies directly or indirectly through you, 142 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 143
    Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number
  • DIRECTV HR21 | System Manual - Page 144
    guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 12. IN this is to make it free software which everyone can redistribute and change
  • DIRECTV HR21 | System Manual - Page 145
    License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc.,
  • DIRECTV HR21 | System Manual - Page 146
    TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS") This General Public License does not permit incorporating your program into proprietary programs. If your program is a this is what you want to do, use the GNU Lesser General Public License instead of this License. 146 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 147
    APPENDICES APPENDIX 1: RECEIVERS FRONT AND BACK PANELS ........148 APPENDIX 2: HOW TO NETWORK YOUR RECEIVER ...........156 APPENDIX 3: ABOUT HIGH-DEFINITION 163 147
  • DIRECTV HR21 | System Manual - Page 148
    Front and Back Panels DIRECTV HD DVR FRONT PANEL: The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die
  • DIRECTV HR21 | System Manual - Page 149
    With an optional RF remote you can place your receiver inside a cabinet or any non-metal enclosure and it will receive the remote control commands up to 200 feet away. 4. GUIDE - Displays the onscreen program guide. 5. MENU - Brings up the Main Menu to access settings and services. 6. RECORD - This
  • DIRECTV HR21 | System Manual - Page 150
    Appendix 1: Receivers Front and Back Panels BACK PANEL: 1 23 5 6 7 8 9 10 11 12 13 4 Your equipment may not look exactly like the model illustrated. 150 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 151
    information on networking options on your HD DVR before connecting anything to the Ethernet port. 10. USB - For future use. USB 2.0 Host(FRONT/REAR EACH 5V = 500mA) 11. SATA - Use this connector to add an external hard drive to your receiver. 12. PHONE JACK - Connect your phone line here to enable
  • DIRECTV HR21 | System Manual - Page 152
    in case you misplace your remote control or the batteries die. Besides the buttons on the front panel that are similar to the remote control, here are the other important items: 12 3 4 5 6 7 8 9 10 Your equipment may not look exactly like the model illustrated. 152 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 153
    Back Panels 1. DOOR PANEL, USB PORT - For future use. USB 2.0 Host(FRONT/REAR EACH 5V = 500mA) 2. POWER - Turns your DIRECTV Plus® DVR on or off. Your DIRECTV Plus® DVR still records and receives messages when powered off. The power light flashes when you press a key on the remote to let you know it
  • DIRECTV HR21 | System Manual - Page 154
    Appendix 1: Receivers Front and Back Panels BACK PANEL: 1 2 3 45 6 7 8 9 Your equipment may not look exactly like the model illustrated. 154 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 155
    , if applicable, is made to this satellite in port. 2. SATELLITE IN 2 - Connect the second line from your satellite dish here. 3. OFF AIR IN - Connect a standard TV antenna or cable feed to the DIRECTV Receiver using this jack. 4. USB - For future use. USB 2.0 Host(FRONT/REAR EACH 5V = 500mA
  • DIRECTV HR21 | System Manual - Page 156
    : A compatible DIRECTV Receiver, such as the DIRECTV HD DVR (model HR20 or later) or DIRECTV Plus® DVR (model R22) A broadband Internet connection, with a minimum connection speed of 750 kbps or higher (DSL or cable) A network router with an available Ethernet port The instructions for connecting to
  • DIRECTV HR21 | System Manual - Page 157
    installed Internet Connection Kit can be used to connect to the Internet. Never connect an Ethernet cable to an HR24 or H24 receiver with Whole-Home DVR service; this will disable the Whole-Home network and disable playlist sharing. If you have DECA Connected Home Adapters connected to your HD DVR
  • DIRECTV HR21 | System Manual - Page 158
    -Home DVR service: Wired Step 1 - Connect your DIRECTV HD DVR to your router Connect one end of your Ethernet cable to the Ethernet port on the back of your router. Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR. Direct Connection Ethernet Cable
  • DIRECTV HR21 | System Manual - Page 159
    HD DVR (High-Definition DVRs) Step 2 - Verify that you are connected To verify you are connected: Press MENU on your DIRECTV Remote Select Parental, Fav's & Setup Select System Setup Select Network Setup Choose Connect Now Select Continue after successfully connecting to DIRECTV via the Internet
  • DIRECTV HR21 | System Manual - Page 160
    and your DIRECTV HD DVR, so your receiver can access the Internet. Along with the Network Requirements at the beginning of Appendix 2 your will need: A wireless adapter that uses an Ethernet port to connect to a media device. [USB devices are not supported by the DIRECTV HD DVR] A wireless router
  • DIRECTV HR21 | System Manual - Page 161
    and press SELECT to display a blue dot next to your network. Then select Continue. Follow the onscreen instructions to complete the set-up process of the wireless adapter. Note: If you are having difficulty connecting to the Internet or need more information, visit www.directv.com/getconnected. 161
  • DIRECTV HR21 | System Manual - Page 162
    Select Done to complete the setup process (See figure B). If your DIRECTV HD DVR does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Wireless (See Figure C). Follow the onscreen instructions. 162 DIRECTV® DVR USER GUIDE Figure C
  • DIRECTV HR21 | System Manual - Page 163
    3: About High-Definition (High-Definition DVRs) This section applies to HD receivers only. Aspect Ratio In addition to front panel of the DIRECTV HD Receiver. Pressing the FORMAT button on your remote will cycle the resolutions that you've indicated in System Setup as being supported by your TV, as
  • DIRECTV HR21 | System Manual - Page 164
    on your DIRECTV HD DVR. It does not through cycle format settings. If video and audio are not appearing, it may be because the current resolution setting is not supported by your television. By pressing this key, you can check all available resolutions to see if that solves the problem. The lights
  • DIRECTV HR21 | System Manual - Page 165
    DVRs) Supported Resolutions The following table shows the resolutions that can be output from each type of connection: Output Connection "Parental, Fav's & Setup", "System Setup", "HDTV" and then "Video." Select the desired bar color. See your TV's owner's manual for information on the best color
  • DIRECTV HR21 | System Manual - Page 166
    Appendix 3: About High-Definition (High-Definition DVRs) - Stretch In the Stretch setting, instead of adding bars to the top and bottom, the your format options include these: For 4:3 program signals: Fills TV Screen For 16:9 program signals: Letterbox 166 DIRECTV® DVR USER GUIDE Stretch Crop
  • DIRECTV HR21 | System Manual - Page 167
    Appendix 3: About High-Definition (High-Definition DVRs) 16:9 TVs Showing 4:3 programs For a wide screen press MENU, select "Parental, Fav's & Setup", "System Setup", "HDTV" and then "Video." Select the desired bar color option. See your TV's owner's manual for information on the best color for your
  • DIRECTV HR21 | System Manual - Page 168
    Appendix 3: About High-Definition (High-Definition DVRs) If your display is a 16:9 format TV or monitor, your format options include these: For 4:3 program signals: Pillar Box Stretch Crop For 16:9 program signals: Fills TV Screen 168 DIRECTV® DVR USER GUIDE
  • DIRECTV HR21 | System Manual - Page 169
    169
  • DIRECTV HR21 | System Manual - Page 170
    -96, 100, 151, 155 DIRECTV CINEMA - 32, 39, 50-56, 67, 68, 70, 73, 93, 122, 157 DIRECTV CINEMAplus - 53, 85 DIRECTV® DoublePlay™ - 77 170 DIRECTV® DVR USER GUIDE DIRECTV™ iPad® App - 78 DIRECTV Mode - 14, 16, 92, 103, 111, 113, 124 DIRECTV Protection Plan - 129-130 DIRECTV® Whole-Home DVR Service
  • DIRECTV HR21 | System Manual - Page 171
    Guided Setup - 92 H HDMI - 94, 95, 151, 165 Help - 108 History - 70 Home Page - 15, 53, 67, 153 I Icons - 64, 68, 176, inside back cover Info - 26 In Theaters - 52, 55, 56 Interactive Channels - 22 Internet Connection -66 change order - 65 DIRECTV CINEMA - 67 keep - 67 managing - 66-67 mark & delete -
  • DIRECTV HR21 | System Manual - Page 172
    the guide - 60, 62 managing - 68-71 manually - 71 options - 61, 62 remote - 72 stopping an in-progress - 61, 62 watching and deleting - 63 Remote Control - 14-16, 103, back cover advanced setups - 104 buttons - 14 IR/RF setup - 104 modes - 14, 104 problems - 124 program remote - 103 receiver mode
  • DIRECTV HR21 | System Manual - Page 173
    110 System Setup - 97-106 System Software Updates - 110 System Test - 97, 111 S-video - 94, 96, 151, 155, 165 T Temporarily Unlock - 44 Terms & Conditions for Use of Software - 135-146 Tickmarks - 16 To Do List - 68 Top Match - 33 Troubleshooting - 109-111 TV Apps - 89 TVmail - 26 TV Problems - 112
  • DIRECTV HR21 | System Manual - Page 174
    today at 1-800-DIRECTV (1-800-347-3288). ©2011 DIRECTV, Inc., DIRECTV and the Cyclone Design logo, DIRECTV Active, DIRECTV INTERACTIVE, DIRECTV PLUS, HomePlug and the DIRECTV Plus DVR and DIRECTV Plus HD DVR logos are trademarks of DIRECTV, Inc. All other trademarks and service marks are the
  • DIRECTV HR21 | System Manual - Page 175
  • DIRECTV HR21 | System Manual - Page 176
    end time is earlier or later than is visible in the Guide program cell. LEFT and RIGHT arrows on the remote offer special functionality. Objects are scrollable above or below the visible window. UP and DOWN arrows on the receiver front panel offer special functionality. Indicates a program is set to
  • DIRECTV HR21 | System Manual - Page 177
    hint indicating a special function activated by pressing the related color button on the remote control. Indicates the scheduled PPV is set to purchase. Program is currently expire Indicates that the programs comes from DIRECTV CINEMA. Indicates a recorded program is not available for viewing.
  • DIRECTV HR21 | System Manual - Page 178
    ON Turns your DIRECTV® Receiver and TV on and off together. POWER Turn your DIRECTV® Receiver or other equipment on and off separately, as selected with MODE switch. ADVANCE* Jumps ahead 30 seconds. Hold down to jump forward to the end. PLAY* Play current video; press and hold for slow motion. FFWD
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DVR RECEIVERS
USER GUIDE
DVR RECEIVERS
USER GUIDE
DIRECTV PLUS
®
DVR
DIRECTV PLUS
®
DVR
DIRECTV PLUS
®
HD DVR
DIRECTV PLUS
®
HD DVR