DIRECTV HR34 System Manual - Page 108

Frequently Asked Questions, To Check the Receiver

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DIRECTV® HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6, "Settings & Help:Settings:Remote Control" for instructions on how to program your remote to control other devices. If the indicator lights on the remote control start flashing, the batteries in the remote control are running low and should be replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries, you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a month or more. Q: Why won't my DIRECTV® Receiver turn on? Your receiver won't turn on with either the remote or from the front panel. Possible Causes: Remote batteries have an insufficient charge. Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver. Wall outlet is not providing power. Solution: If your receiver won't turn on, the problem may be with the receiver itself, or with the remote control. Please try the following: To Check the Receiver: Verify the detachable power cord is plugged into the back of the DIRECTV® Receiver and the wall outlet. Check the outlet or power strip to make sure it is "live" by plugging in something else. Try plugging receiver into a different wall outlet. Make sure the outlet is not controlled by a wall switch. Unplug receiver for five minutes, and then plug it in again. 108

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108
DIRECTV
®
HD DVR RECEIVER USER GUIDE
Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6,
“Settings & Help:Settings:Remote Control” for instructions on how to program your remote to control other devices.
If the indicator lights on the remote control start flashing, the batteries in the remote control are running low and should be
replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries,
you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a
month or more.
Q: Why won’t my DIRECTV
®
Receiver turn on?
Your receiver won’t turn on with either the remote or from the front panel.
Possible Causes:
Remote batteries have an insufficient charge.
Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver.
Wall outlet is not providing power.
Solution:
If your receiver won’t turn on, the problem may be with the receiver itself, or with the remote control. Please try the following:
To Check the Receiver:
Verify the detachable power cord is plugged into the back of the DIRECTV
®
Receiver and the wall outlet.
Check the outlet or power strip to make sure it is “live” by plugging in something else.
Try plugging receiver into a different wall outlet.
Make sure the outlet is not controlled by a wall switch.
Unplug receiver for five minutes, and then plug it in again.
FREQUENTLY ASKED QUESTIONS