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Dell 1250C User's Guide - Page 148

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Action Yes 1 Ensure that the toner cartridges are installed correctly. See "Installing a Toner Cartridge" on page 120. The task is complete. Is the problem recovered? 2 If you use non-Dell brand toner cartridges, install Dell brand toner cartridges. The task is complete. Is the problem recovered? 3 Clean up the fuser unit. The task is 1 Load one sheet of paper on the MPF, and then complete. print a solid image all over paper. 2 Load the printed sheet with the side to be printed on facing down, and then print a blank sheet of paper. Is the problem recovered? The entire output is blank No Go to action 2. Go to action 3. Contact Dell. If this trouble comes out, contact Dell. 146 Troubleshooting

Section	Page
Before Beginning	13
Notes, Notices, and Cautions	15
Dell™ 1250c Color Printer User's Guide	17
Finding Information	19
Product Features	23
About the Printer	25
Front View	25
Rear View	26
Space Requirements	27
Operator Panel	28
Securing the Printer	28
Ordering Supplies	29
Setting Up Printer (Printer Setup)	31
Connecting Your Printer	33
Connecting Printer to Computer	33
Turning On the Printer	34
Loading Paper	37
Installing Printer Drivers on Computers Running Windows	43
Inserting the Drivers and Utility CD	43
Installing Printer Driver	43
For installing host-based printer driver	43
For installing XML Paper Specification (XPS) printer driver	43
Installing Printer Drivers on Computers Running Macintosh	47
Installing the Drivers and Software	47
Adding a Printer on Mac OS X 10.5 or Later Version(s)	47
Adding a Printer on Mac OS X 10.4.11	48
Adding a Printer on Mac OS X 10.3.9	48
Using Your Printer	49
Print Media Guidelines	51
Paper	51
Paper Characteristics	51
Recommended Paper	52
Unacceptable Paper	53
Selecting Paper	53
Selecting Preprinted Media and Letterhead	54
Printing on Letterhead	54
Loading Letterhead	55
Selecting Pre-Punched Paper	55
Envelopes	56
Labels	57
Storing Print Media	58
Identifying Print Media and Specifications	58
Supported Paper Sizes	58
Supported Paper Types	59
Paper Type Specifications	60
Loading Print Media	61
Capacity	61
Print Media Dimensions	61
Loading Print Media	61
Loading Envelopes	66
Loading Letterhead	68
Using the Output Tray Extension	69
Operator Panel	71
Using the Operator Panel Buttons	71
Understanding the Operator Panel Lights	73
Common Light Sequences	73
Warnings	74
Operator Call Errors	75
Secondary light sequences	77
Fatal Errors	78
Firmware Errors	78
Printing a Device Settings Page	79
Resetting Defaults	79
Printing	81
Tips for Successful Printing	81
Tips on Storing Print Media	81
Avoiding Paper Jams	81
Sending a Job to Print	81
Canceling a Print Job	82
Canceling From the Operator Panel	82
Canceling a Job From the Computer Running Windows	82
Manual Duplex Printing (Windows Printer Driver Only)	83
Printing a Report Page	84
Printing a Printer Settings Page	84
The Operator Panel	85
The Tool Box	85
Printer Settings	85
Know Your Printer	87
Understanding the Tool Box Menus	89
Printer Settings Report	89
Printer Information	89
Menu Settings	90
Reports	91
Printer Maintenance	92
System Settings	92
Paper Density	94
Adjust BTR	94
Adjust Fuser	95
Color Registration Adjustment	96
Adjust Altitude	97
Reset Defaults	98
Non-Dell Toner	98
BTR Refresh Mode	99
Diagnosis	99
Chart Print	100
Machine Check	100
Environment Sensor Info	101
Developer Stir Mode	101
Refresh Mode	102
Resetting Defaults	102
Understanding Your Printer Software	105
Windows®	105
Printer Status Window	105
Status Monitor Console	105
Dell Supplies Management System	105
Software Update	106
Quick Launch Utility	106
User Setup Disk Creating Tool	107
Macintosh®	108
Status Monitor Widget	108
Specifications	113
Operating System Compatibility	113
Power Supply	113
Dimensions	114
Memory	114
Page Description Language (PDL)/Emulation, Operating System, and Interface	114
Environment	114
Cables	115
Maintaining Your Printer	117
Maintaining Your Printer	119
Conserving Supplies	119
Storing Print Media	119
Storing Consumables	120
Replacing Toner Cartridges	120
Removing the Toner Cartridges	121
Installing a Toner Cartridge	122
Cleaning Inside the Printer	124
Cleaning the Color Toner Density (CTD) Sensor	127
Adjusting Color Registration	128
Performing Auto Correct	129
Printing the Color Registration Chart	129
Determining Values	130
Entering Values	131
Clearing Jams	133
Avoiding Jams	133
Identifying the Location of Paper Jams	134
Clearing Paper Jams From the Front of the Printer	135
Clearing Paper Jams From the Back of the Printer	136
Clearing Paper Jams From the Output Tray	138
Troubleshooting	141
Troubleshooting	143
Basic Printer Problems	143
Display Problems	143
Printing Problems	144
Print Quality Problems	145
The output is too light	145
Toner smears or print comes off/Stain on back side	146
Random spots/Blurred images	147
The entire output is blank	148
Streaks appear on the output	149
Pitched color dots	149
Vertical blanks	149
Mottle	150
Ghosting	150
Fog	152
Bead-Carry-Out (BCO)	152
Auger mark	153
Wrinkled/Stained paper	154
The top margins is incorrect	155
Color registration is out of alignment	156
Protrudent / Bumpy paper	157
Noise	158
Jam	159
Misfeed jam	160
Multi-feed jam	161
Other Problems	162
Contacting Service	162
Appendix	163
Appendix	165
Dell Technical Support Policy	165
Online Services	165
Warranty and Return Policy	166
Recycling Information	166
Contacting Dell	166