Dell 1320c User Guide - Page 101

Regi jam, Exit Jam, Multi-feed jam

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No. Use the dry paper. Is the problem recovered? Yes. The task is complete. No. Flex print media before loading it. Is the problem recovered? Yes. The task is complete. No. Wipe the separator rollers in the tray with a cloth that slightly dampened with water. Is the problem recovered? Yes. The task is complete. No. Replace the toner cartridge. Is the problem recovered? Yes. The task is complete. No. Contact Dell. Regi jam Ensure the PHD unit is installed correctly. 1. Replace the PHD unit. See "Replacing the PHD (Print Head Device) Unit" and "Installing the PHD Unit". Is the problem recovered? Yes. The task is complete. No. Contact Dell. Exit Jam Ensure the fuser is installed correctly. 1. Replace the fuser. See "Removing the Used Fuser" and "Installing a New Fuser". Is the problem recovered? Yes. The task is complete. No. Contact Dell. Multi-feed jam Is the toner cartridge installed correctly? Yes. Check the paper type. No. Replace the toner cartridge correctly. See "Removing the Used Toner Cartridge" and "Installing a New Toner Cartridge". Coated Load one sheet of coated paper at one time. Others Is paper moisten? Yes. Use the dry paper. Is the problem recovered? Yes. The task is complete. No. Flex print media before loading it. No. Flex print media before loading it. Is the problem recovered? Yes. The task is complete. No. Wipe the separator rollers in the tray with a cloth that slightly dampened with water.

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Regi jam
Exit Jam
Multi-feed jam
No. Use the dry paper.
Is the problem recovered?
Yes. The task is complete.
No. Flex print media before loading it.
Is the problem recovered?
Yes. The task is complete.
No. Wipe the separator rollers in the tray with a cloth that
slightly dampened with water.
Is the problem recovered?
Yes. The task is complete.
No. Replace the toner cartridge.
Is the problem recovered?
Yes. The task is complete.
No. Contact Dell.
Ensure the PHD unit is installed correctly.
1.
Replace the PHD unit. See "
Replacing the PHD (Print
Head Device) Unit
" and "
Installing the PHD Unit
".
Is the problem recovered?
Yes. The task is complete.
No. Contact Dell.
Ensure the fuser is installed correctly.
1.
Replace the fuser. See "
Removing the Used Fuser
"
and "
Installing a New Fuser
".
Is the problem recovered?
Yes. The task is complete.
No. Contact Dell.
Is the toner cartridge installed correctly?
Yes. Check the paper type.
No. Replace the toner cartridge correctly. See "
Removing
the Used Toner Cartridge
" and "
Installing a New Toner
Cartridge
".
Coated
Load one sheet of coated paper at one time.
Others
Is paper moisten?
Yes. Use the dry paper.
Is the problem recovered?
Yes. The task is complete.
No. Flex print media before loading it.
No. Flex print media before loading it.
Is the problem recovered?
Yes. The task is complete.
No. Wipe the separator rollers in the tray with a cloth that
slightly dampened with water.