Dell 1355 Color Laser User's Guide - Page 483
Toner smears or print comes off/Stain on back side, Paper Type, Paper/Output, Printing, Preferences
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Action Yes 3 Verify that the Paper Type setting in the printer The task is driver matches the print media you loaded. complete. 1 On the Paper/Output tab in Printing Preferences of the printer driver, check the Paper Type setting. 2 Load dry (not damp) and corrected print media, and then click Print Test Page in Properties of the printer driver. Is the problem recovered? Toner smears or print comes off/Stain on back side No Contact Dell. Action Yes 1 The print media surface may be uneven. Try The task is changing the Paper Type setting in the printer complete. driver. For example, change the plain paper to thick. 1 On the Paper/Output tab in Printing Preferences of the printer driver, change the Paper Type setting. Is the problem recovered? 2 Verify that the correct print media is being The task is used. See "Supported Paper Sizes" on page 196. complete. If not, use the print media recommended for the printer. Is the problem recovered? No Go to action 2. Go to action 3. Troubleshooting 481
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