Dell 1355 Color Laser User's Guide - Page 495
Multi-feed jam
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Action Yes 2c Ensure that the envelope is properly loaded in The task is the MPF as instructed in "Loading an Envelope complete. in the Multipurpose Feeder (MPF)" on page 207. Is the problem recovered? 2d Ensure that the print media is not curled. Is the problem recovered? The task is complete. 2e Is the print media damp? Go to action 3c. 3a Fan the print media. Is the problem recovered? The task is complete. 3b If the envelope is deformed, correct it or use another envelope. The task is complete. Is the problem recovered? 3c Turn over the print media. Is the problem recovered? The task is complete. 4 Use print media that is not damp. Is the problem recovered? The task is complete. No Go to action 3b. Go to action 3a. Go to action 3a. Go to action 3b. Go to action 3a. Go to action 4. Contact Dell. Multi-feed jam Action 1 Remove the paper from the PSI, and then ensure that papers are inserted properly in the MPF. Is the problem recovered? 2 Is the print media damp? 3a Use print media that is not damp. Is the problem recovered? Yes The task is complete. Go to action 3a. The task is complete. No Go to action 2. Go to action 3b. Go to action 3b. Troubleshooting 493