Dell 1355 Color Laser User's Guide - Page 497

Problem Action The numbers stored in the Ensure that the numbers are stored in the memory memory do not dial correctly. correctly. Print a Address Book list. The document does not feed Ensure that the document is not wrinkled and you are into the printer. putting it in correctly. Check that the document is of the right size, not too thick or thin. Ensure that the ADF cover is firmly closed. Faxes are not received automatically. The FAX mode should be selected. Ensure that there is paper in the PSI or MPF. Check to see if the display shows Memory Full. The printer does not send faxes. Sending should show up on the display. Check the other fax machine you are sending to, to see if it can receive your fax. The incoming fax has blank The fax machine sending you the fax may be faulty. spaces or is received in poorquality. A noisy phone line can cause line errors. Check your printer by making a copy. The toner cartridge may be empty. Replace the toner cartridge. For details, see "Replacing Toner Cartridges" on page 441. Some of the words on an The fax machine sending you the fax had a temporary incoming fax are stretched. document jam. There are lines on the documents you send. Check your scan glass for marks and clean it. See "Cleaning the Scanner" on page 454. The printer dials a number, but the connection with another fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to sort out the problem. Documents are not stored in There may not be enough memory to store the the memory. document. If the display shows a Memory Full message, delete any documents you no longer need from the memory and then restore the document, or wait for the job in progress (e.g., a fax transmission or reception) to complete. Troubleshooting 495