Dell 1355 Color Laser User's Guide - Page 500
Windows Image Acquisition WIA, Scan to E-mail
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Problem Action The printer does not properly Check if the following settings have been set correctly transfer scan data to a on the Dell Printer Configuration Web Tool. specified destination via the Scan to E-mail or Scan to Network feature. Scan to Network Check the following settings under Address Book Server Address: • Server Address • Share Name • Server Path • Login Name • Login Password Scan to E-mail Check the following setting under Address Book Fax/E-Mail: • E-Mail Address Cannot scan using WIA on a Enable WIA on the computer. Windows Server 2003 computer. To enable WIA: 1 Click Start, point to Administrative Tools, and then click Services. 2 Right-click Windows Image Acquisition (WIA), and then click Start. Cannot scan using TWAIN Install the Desktop Experience feature on the or WIA on a Windows Server computer. 2008 or Windows Server 2008 R2 computer. To install Desktop Experience: 1 Click Start, point to Administrative Tools, and then click Server Manager. 2 Under Features Summary, click Add Features. 3 Select the Desktop Experience check box, click Next, and then click Install. 4 Restart the computer. 498 Troubleshooting