Dell 2150cn User Manual - Page 444
Streaks appear on the output, Dispense Motor Check Magenta
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FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes No 8 Ensure that the dispense motor for each toner cartridge functions properly. Go to action 9. Contact Dell. a Launch the Tool Box, and click Machine Check on the Diagnosis tab. b Select Dispense Motor Check (Yellow), Dispense Motor Check (Magenta), Dispense Motor Check (Cyan), or Dispense Motor Check (Black) from the drop-down list box, and click the Start button. c Click the Play of Sound button to check the motor sound. d Repeat steps b and c to perform Dispense Motor Check for the rest of the toner cartridges. NOTE: You can perform Dispense Motor Check for CMYK in any order you desire. Does the dispense motor function properly? 9 Replace the PHD unit if you have a spare unit. The task is a Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and complete. "Installing a PHD Unit." b After you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the 4 Colors Configuration Chart button. Contact Dell. The 4 Colors Configuration Chart is printed. Does this solve your problem? Streaks appear on the output DE LL CONFIDENTIAL - PRE LIMINARY 9/13/10 - FOR PROOF ONLY 442 Troubleshooting Guide